• To guide consultants and review their design to ensure the design adequacy to meet the relevant requirements and preferences of the contract.
• To optimize the design to reduce cost and construction schedule effectively.
• To coordinate with construction team to ensure the feasibility and constructability of the designed scheme.
• To train and enhance capabilities of design engineers/managers.
• Coordinate and review all design matters with LTA, authorities, consultants, subcontractors, etc.
• Provide technical solutions/advice on design issues to related teams
• Manage and control design deliverables related to BIM, technical, contractual and cost issues
• Manage subcontractors, review shop drawings to check to meet all design requirements

• At least 5 years of experience in the design of civil & structures / Architectural works for LTA MRT projects
• Degree in Civil Engineering or equivalent.
• Prefer candidates with relevant experience in Project and design management.
• Candidate must be detail-oriented.
• Strong writing and presentation skills.
• Strong in planning and documentation.

Tasks to perform:

· To assist SCD managers to collect, confirm and compile FM asset. This includes scheduled visits to different locations across Singapore to collect, confirm and compile FM asset data and performing due diligence checks on existing data.

· Good IT skills with proficiency in MS Excel is essential.

· Physically fit and able to walk for long periods.

· Able to work under tight timelines.

· Able to work closely with school representatives and managing agents.

· Meticulous and able to work with minimum supervision.

· Possessing own transportation is an advantage.

· Experience in estate management, building maintenance, building related experience in consultancy or Managing Agent firms, preferably with a minimum of 1 year in the respective position/field.

· Diploma or Degree in building related disciplines (e.g., estate management, building maintenance, architectural, quantity surveying, civil/ structural/ mechanical or electrical engineering)

· Those without a building-related diploma or degree, and with relevant experience and expertise may also apply.

Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12 countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We have big ambitions for the sustainability of our start-up as well as the industry. After a successful expansion last year we are now looking for a Regional Vendor Manager to help our team in achieving the best results and drive the business forward. This is a great opportunity to join a dynamic company with a vibrant team of individuals who can help you grow with us! 

THE ROLE:

Reporting into the Senior Divisional Manager, the Regional Vendor Manager will be responsible for the growth and performance of our Partner base. 

Your role will include, but is not limited to:

• Onboarding and daily operational management of Partner facilities in your allocated region. This includes, ensuring high quality processing & output and liaising with internal and external stakeholders.
• Smooth out any operational issues with your allocated Partners, in a timely and professional manner, including crisis and escalation management.
• Coordinate with the Partner Operations team to ensure all tasks are completed, and order management is controlled as per the set deadlines.
• Ensure all Partner KPIs are met or exceeded. 
• Ensure monthly Partner catch-ups that address areas such as customer complaint resolutions, pricing/contract negotiations and scalability. 
• Complete weekly Audits for your Facilities and provide clear actionable points to improve processing compliance.
• Implementation of any transformation projects to ensure that all processes, physical requirements and training are completed for your Partner facilities.
• Coordinate with the regional account managers and customer operations team to improve customer satisfaction and quick issue resolution.
• Document management, summarizing processes, learning, and helping to replicate successful models across international markets where needed.
• Work with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships.
• Keep up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
• Ensure adequate processing capacity for orders in your region by scaling current partners or sourcing,, engaging and closing partnership leads, alongside the business development team.

Requirements:

• Minimum 3 years of previous experience in a similar role.
• Excellent communication and relationship-building skills.
• Must be able to conduct presentations, discussions and negotiations with international and external stakeholders.
• Strong negotiation skills, with an understanding of budget restraints.
• Must be comfortable analysing data sets and must possess the ability to express clear, logical thinking.
• Must be organized and a self-starter.
• Ambitious & entrepreneurial.
• Hungry for progression & process-driven.
• A keen eye for detail.
• Should be comfortable multitasking in a high-energy environment.
• Needs to be able to adapt to highly dynamic situations.

Desired, but not essential:

• Experience with Partner acquisition CRMs and/or digital sales.
• Exposure to business intelligence platforms such as Data Studio.
• Experience in working in different markets internationally, with strong cultural awareness.
• 3+ years of experience in a high growth start-up environment.
• Can ideally demonstrate a highly numerate and commercial mindset. 
• Exposure of dealing and negotiating with commercial businesses. 
• Experience working in/with a busy dry cleaning/laundry business.

Contract:

Full time, 40 hours. 

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

• Able to prepare tender including the pricing for management's review
• Able to prepare budgetary breakdowns and present cost reports to management
• Able to prepare cash flow projections for management's review
• Able to discuss variation works and final account for the main contract with consultants
• Able to call quotation, prepare quotation comparison and negotiate with subcontractors prior to award of subcontract works
• Able to attend and handle tender interviews

• Degree in Building Management Quantity Surveying
• Minimum 5 years of relevant working experience in a construction company
• Independent & able to meet dateline set

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• Align new brand narrative to institutional strategy.
• Plan and implement marketing communications while ensuring brand compliance and strengthening SMU brand reputation.
• Facilitate collaboration among internal stakeholders and with external partners.
• Curate news and update corporate website periodically.
• Manage corporate pitch kit which includes digital and non-digital collaterals.
• Develop new brand assets for new units/initiatives.
• Provide marketing and brand counsel through managing brand compliance requests.
• Manage multiple agencies, creative and production partners, both local and overseas.

• Minimum of Bachelors degree in Marketing, Business Administration, Brand Marketing, Journalism or a good Business or Social Science degree.
• Familiarity with media channels, branding, and marketing communications.
• At least 5 to 8 years of relevant work experience.
• Good organisational and time management skills.
• Demonstrate a thorough understanding of business, brand & marketing strategy.
• Strategic thinker with good stakeholder and vendor management skills.
• Good understanding of marketing technologies, social media trends and media landscape.
• Excellent interpersonal and communication skills.
• Self-starter, proactive, stay motivated and committed.
• Proficient in writing, MS office and online office collaborative tools.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

This position is responsible for the management and leadership for high level service and profitability of the accounts/divisions assigned to him. Provide management and leadership to Operations managers and functional group. He will support the General Manager in maintaining the smooth operation of all daily logistics activities and conduct in accordance to plan and procedures.

Primary Responsibilities

• Provide strategic leadership and directions for assigned divisions of a facility.

• Responsible for managing the execution, direction, and coordination of all transportation related activities for Singapore.

• To lead and manage facility of company’s logistics operations including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Lead and manage the assigned logistics operations site including monitoring and achievement of Operation Key Performance Index and responsible for overall performance.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses and accurate application of revenue

• Manage and develop the operations team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments

• Supervises and develops managers and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.

• Regularly reviews performance expectations with managers providing expectations, performance planning, feedback

• Defines roles and responsibilities, strategies and plans for the function’s future needs.

• This includes managing budgets, organizing schedules & routes.

• Ensuring that vehicles are safe and meet legal requirements and making sure that drivers are aware of their duties. Monitoring transport costs.

• Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors, management & maintenance of assets and maximize profitability

• To submit monthly forecast and planning to meet yearly budget.

• All related matters pertaining to facility, safety and security issues.

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in operations. Must have at least 3 years working experience at management level.

Education:

Degree in Business, Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Outlet Location: City Hall

OUTLET MANAGER

Roles & Responsiblities

• Manage the outlet and ensure smooth operations on daily basis
• Supervise and ensure team comply with the company standards and follow SOP to achieve customer service excellence
• Responsible in talent development, staff training and orientation for new hires
• Responsible for manpower planning for weekly duty roster
• Lead and manage the team in achieving outlet’s KPI
• Responsible for purchasing and ensure inventory management in order
• Responsible in outlet expansion planning, renovation works and execution
• Assist in any other operational related projects

Job Requirements

• Good communications skills and interpersonal skills
• Be a team player
• Possess leadership & managerial skills
• Customer service oriented and problems solver
• Minimum 3-4 years of experience in entertainment industry or related field
• Experience in operations duties in Family KTV is mandatory
• Comfortable using computers, excel spreadsheet or google sheets for reporting purposes.
• Able to commit 6 days work weeks with shift hours, mainly night shift according to outlet’s operating hours
• Able to commit to work on weekends

Benefits:

- After 12am midnight, transport back home is provided
- Various types of leaves entitlements
- Employee discounts
- Uniforms will be provided
- Medical insurance & work injury insurance upon confirmation
- Attractive incentives
- Ample training will be provided
- Staff drinks when on duty

Why Choose Us?

1. Fast expanding company which places emphasis and values the employee
2. Career progression
3. Fun team & uplifting dynamics

Lighthouse Logistics Pte Ltd is a local Logistics Solutions Provider, encompassing Project Logistics, Contract Logistics & Freight Forwarding.

The company is now expanding its Commercial Team.

We are looking for a passionate and results-oriented Sales Manager to drive revenue. This pure hunter role is responsible for generating leads, making sales calls, developing and meeting sales targets.

To be successful as a Sales Manager, you should be an inspired self-starter and able to develop and drive sales growth. Ultimately, a top-notch Sales Manager should be able to build rapport with customers, close sales and be the conduit to internal customers.

Project Logistics

Sales Executive / Sales Manager (Project Logistics)

Roles & Responsibilities

• Develop, cultivate and maintain a sales funnel.
• Establish and achieve Sales Target and Revenue growth through developing new customers.
• Build and maintain strong working relationships with internal and external customers, enhancing customer satisfaction.
• Participate in identifying corporate sales planning and strategies.
• Preparation and submission of proposals to customers.
• Respond and follow-up on customers’ enquiries and requests.
• Communicate customer expectations internally and with vendors.
• Provide timely and accurate information on industry or customers’ intelligence.
• Collate and submit sales reports and analysis – monthly, quarterly and annually reviews.
• Develop strong customer relationships through regular visits or timely response to their queries.
• Responsible for developing and identifying new customers and growth areas
• Ensure customers pay within their credit terms.
• Other ad hoc duties as assigned by management.

Person Specifications

• Diploma/Degree in Sales or any other discipline relevant to the supply chain or logistics industry.
• Working experience in logistics or supply chain in a freight forwarding. environment will determine the designation. Candidates serving the Oil & Gas industry will have an advantage.
• Good presentation and communication skills.
• Possesses good Excel (intermediate and above) and Powerpoint skills.
• Result-oriented, sales focused, process driven, task manager, organizer and planner, customer orientated with good interpersonal skills are the key success factors in this position.
• Good sales track record.
• Hands on operational person who will get involved in operations especially during onboarding of new customers.
• Independent, self-motivated team player.

Additional Notes

The right candidate will be able to hit the ground running and immediately start opening doors with a short / mid / long term strategy that ensures consistent development in line with the operational capabilities of the business.

The right candidate will want to continually grow opportunities to be recognized as a Key Player in the Company.

Responsibilities

• Support enrolment growth initiatives
• Education advisory discussion with students, parents and school stakeholders advising on our portfolio of products
• Development and implementation of sales and marketing plan to meet or exceed the sale goals
• Manage relationships with key stakeholders for markets that come under your target
• Strong business sense and industry expertise
• Analyse statistic, identify trend and prepare sales report for submission to top management

Requirement

• Relevant Diploma qualification(s) and/or proven marketing and sales experience
• Sales force experience desirable
• Proficient with MS Office applications
• Goal driven and able to meet targets
• Familiar with Social Media Platforms
• Fluent in both written and spoken English and Mandarin language to liaise with Chinese speaking counterparts.
• High communication skills
• Able to learn new things and work independently
• Responsible, enthusiasm towards the company, Integrity

Job Overview

As App Marketing expert, you will play a crucial role in driving user acquisition, engagement, and retention to ensure the success and growth of client’s eCommerce app in the region. The ideal candidate possesses a blend of strategic thinking, creativity, and analytical skills to navigate the dynamic landscape of mobile app marketing.

Core Responsibilities:

• App Strategy Development: Formulate comprehensive marketing strategies to drive app downloads, user acquisition, and revenue growth.
• User Acquisition: Plan and execute user acquisition campaigns across various digital channels, including social media, SEM, app stores, and other relevant platforms.
• Campaign Optimization: Help local SEA markets achieve their App sales targets through strong guidance & governance.
• App Analytics: Utilize analytics tools to track and measure the performance of App marketing campaigns.
• Collaboration:  Collaborate with regional & local teams developing strategic and tactical app marketing guides & playbooks for the achievement of business goals.

Job specific Knowledge & Skills

• Strong hands-on knowledge of MMPs like AppsFlyer, Adjust, Singular, Google Firebase, Branch, Kochava etc.
• Proven experience in mobile app marketing with a track record of successful campaigns.
• Prior experience of running app re-targeting campaigns with strong familiarity with mobile app attribution, app user journey & app-events for App conversions tracking.
• Excellent understanding of digital eco-system, with deep understanding of ad platforms (including but not limited to Meta Ads, Twitter Ads, DV360, Google Display Ads) and activation expertise in above platforms.
• Knowledge of app campaign set up on social media platforms, including campaign creation, targeting options, budget optimization, and performance analysis.
• Proficiency in using App analytics tools specific to social media platforms (e.g., Facebook Insights, Twitter Analytics, Instagram Insights) and third-party analytics tools (e.g., Google Analytics) to gather and interpret data.
• Strong analytical skills to interpret social media metrics and KPIs.

General Management Knowledge & Skills

• Able to understand legal and compliance issues related to social media marketing, including data privacy, copyright, and advertising regulations.
• Collaborate effectively with teams across departments, such as planning, local market campaign teams, to ensure integrated and cohesive strategies.
• Provide effective leadership to the performance strategies, fostering a positive and collaborative work environment.
• Strong communication skills to convey app media strategies, objectives, and results to both internal stakeholders and external audiences.

Purpose of the job

To manage a portfolio of clients together with junior team members to be an effective, efficient and profitable part of Ocorian including coaching and reviewing work of junior team members, taking responsibility to ensure adherence with Ocorian policy and procedures, smooth running of operation of the team under management and provide high quality service to Ocorian’s clients.

• To act as named Company Secretary of client entities
• Providing advisory to clients on corporate secretarial matters and ensuring clients receive prompt responses to requests and queries
• To ensure compliance with the Companies Act, ACRA Act: Anti Money Laundering AML / Combating the Financing of Terrorism CFT, KYC processes and any such relevant regulatory and statutory requirements
• Attending clients’ board/board committee meetings, general meetings etc and recording of such minutes of meetings
• Oversee preparation and coordination of the statutory books and documents including submissions of statutory forms/documents to ACRA, IRAS or such other statutory bodies/government agencies within stipulated deadlines.
• Maintain good client relationship with close client communication, in order to assess customer satisfaction for possible improvements and identify possible cross-sell and up-sell.
• Provide leadership and guidance to team members and ensure seamless service delivery to clients
• Ensure prompt and timely billing and monitoring of team members’ timesheet, WIP, efficiency and recoverability in view of achieving the financial objectives and work efficiency.
• Oversee credit control and prompt collection of debts within the portfolio and work closely with credit control/finance team on long outstanding and doubtful debts
• Work with peers and Associate Director to provide and organise training for junior team members
• Support the Associate Director in managing overall targets and proactively monitor actual performance against target
• Such other duties as may be assigned

#LI-DR1

• Responsible for the effective operation of the Mechem Sample and OPS Management group.  Plans, schedules, and organizes necessary resources to ensure appropriate effectiveness of sample/sample kit logistical challenge in but not limited to: receiving, sample entry, and client service representation.  Implements department policies to maintain facilities and equipment.
• Schedules logistic and/or sampling team, assign and optimize resources, identifies needed resources and coordinates the appropriate acquisition of facilities resources as applicable.
• Ensures that all entries into eLIMS are accurately completed and documented according to appropriate client requirements, client specifications, and other regulatory guidelines.
• Assist in data entries into eLIMS; Accurately completed and documented according to appropriate client requirements, client specifications, and other regulatory guidelines.
• Develops appropriate training plans, assures that staff is trained and proficient in all phases of Sample Receiving, Sample Entry, Client Services Representation, eLIMS utilization and any other Client Service applicable function as needed.  Generates training modules, as needed.
• Provides metrics analysis and updates for distribution to staff and leadership.
• Carries out process improvements to continually maximize the efficiency of the personnel and Sample Management areas, recommend solutions and implementation of action plans.
• Perform general human resources responsibilities including recruitment activities, performance evaluations, and progressive disciplinary processes, enforces Affirmative Action department goals.
• Provides for safety and welfare of staff and supports/enforces Environmental Health and Safety Policies.
• Act as a mentor to other staff and is looked on as an expert on Operational/eLIMS problems for Sample Management related issues.
• Proactive interaction with internal and external clients, troubleshooting client issues
• Maintains appropriate shipping and receiving permits, including hosting appropriate approval audits.
• Resolves problems and notifies manager of resolution when job is within scope of own ability.  Assists in meeting project goals within technical, time and budgetary constraints.
• Develop working relationship with internal clients/suppliers – particularly laboratory personnel and operations. Recommends approach and carries out solution as directed for more complicated problems.
• Able to lead project teams using management and leadership skills

Performs other related duties as assigned.

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Are you ready to deliver impactful strategies to help ignite love for LEGO in the hearts of kids and adults?

Join our amazing team to support, build and maintain partnerships and bring value to drive the business growth for the Vietnam Market!

Core Responsibilities

Customer management

Partner customers pro-actively to work on joint business planning, promotion and assortment planning. Working on accounts daily with the following main tasks:

• Preparing customer business plans with strategical thinking, Contribution to Trade (CTT) management and trading terms negotiation.
• Partner with trade marketing team for promotion and in-store activities. Measuring promotion effectiveness through consumer sales tracking and analysis.
• Prepare and participate in customer meetings, including a great deal of Excel and PowerPoint work.
• Preparing monthly reports, customer scorecard, P&L, by theme and by store detail analysis.
• Conducting regular store visits which include the preparation and analysis of planograms.

Demand Planning and Forecast Process

Responsible for driving the Launch and Promotions planning, sales forecast and space planning in stores. Conducting demand analysis and managing channel flow casting and exit strategy with customers.

Collaboration with Marketing

Actively involved in Key Account Manager (KAM) internal meetings and regional direction follow-ups. Act as a sparring partner for the India and Emerging Asia (IEA) marketing team to leverage regional and global campaigns in Vietnam.

Play your part in our team succeeding

The Vietnam market is a part of BU IEA and is a distributor market managed by a KAM in Singapore.

The business in Vietnam including operations, e-commerce, marketing, and finance is fully supported from our central office in Singapore.

This role is based in Singapore and will report directly to General Manager of BU India and Emerging Asia. You will be responsible for distribution, sales and merchandising of the LEGO brand for Vietnam.

Do you have what it takes?

• Solid customer facing key account management experience, preferably within MNC’s in the packaged goods industry.
• Strong salesperson with hands on experience of successful negotiations & delivering multi-year account improvements. Needs to express a genuine interest and motivation to build long-term win-win relationships with customers.
• Commercial & Entrepreneurial acumen; able to analyze market and customer information turning them into insights. Able to identify business opportunities both with short- and long-term impact.
• Strong collaboration and communication skills.
• Operational knowledge of the Vietnam market
• Ability to handle complexity. High level of resilience, adaptation and agility.
• Regular travelling to Vietnam and possibly other distributor markets.

What’s in it for you?

Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Description

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experiences

• More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

You will be working with a Germany based electrical manufacturer. They have presence in more than 40 countries. You will be managing the regional customer service.

Job Scope:

• Develop and execute a comprehensive customer service strategy for the Asia region aligned with the company's overall business strategy.
• Monitor and analyze customer feedback and current processes for areas of improvement; implement action plans and allocate resources accordingly.
• Set and approve targets for the functions within the Asia customer service hub, ensuring their achievement.
• Manage the customer service organization to deliver outstanding service, meeting or exceeding customer commitments.
• Provide regular reports on customer service performance to senior management and handle escalations.
• Ensure compliance with relevant regulations and standards related to customer service.
• Collaborate with Frontline Sales to identify and capitalize on cross-selling and upselling opportunities.
• Lead the customer service team through coaching and performance management to foster a positive environment, encouraging employee retention and satisfaction.

Requirements:

• Preferably 10 years of experience in B2B customer service, preferably in manufacturing or trading industry
• Preferably 3 years of customer service team management experience, covering multiple countries

EA Licence: 17C8713

1)Proactively communicate with existing customers and engage with potential customers with a clear and concise understanding as you identify business needs and develop customer-unique strategies and solutions.

2)Proactively coordinate internal resources and external vendors to deliver solutions with a clear vision and concise presentation of internal and external sales pitches to achieve customer buy-in and success. 3)Deep understanding of customer needs, create customised business solutions that take into account the obstacles faced by customers and communicate effectively with customers and external or internal forces to achieve set goals effectively. 4)Acquired the ability to build strong relationships internally with team members and externally with stakeholders and external vendors to understand how to work together to achieve goals. Individuals must be able to negotiate and successfully conclude contracts with customers effectively. 5)Comprehensive and accurate analysis of market data, including segments such as customers, competitors, competitive analysis, market opportunities, threats, strengths and weaknesses of our organization to understand our position and plans and create stronger connections. To build and improve our competitiveness, promote organizational growth and facilitate entry into new markets with competitive potential.

6)Actively participate in strategy development and identify trends and insights to optimize performance.This is done by taking ownership of marketing channels and improving marketing through developing promotional materials, websites, and other campaigns to reach a more extensive audience base.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

ABOUT US

Cotton On is a global fashion and lifestyle brand that’s taking the Aussie lifestyle to the world. We do things our way. Laid-back and always lived to the fullest. We look out for our mates, wherever we are.

There’s nothing that excites us more than making a positive difference in people’s lives.

We stand for diversity, empowering people of all backgrounds to express their individual style and make their mark on the world.

We deliver the trends of the moment in womenswear, menswear and accessories, and inspire our community to have fun with it.

ABOUT THE ROLE
We are looking for an energetic and outcome-oriented Country Brand Manager to oversee our Retail, Visual Merchandising (VM), and Merchandising operations across Asia. This crucial position is located in Singapore and directly reports to the General Manager of Retail. If you possess strategic thinking, a love for retail, a commitment to delivering outstanding customer experiences, and a drive for achieving business success, we encourage you to reach out to us.

Leadership and Strategy:

Lead and inspire Retail, VM, and Merchandising teams to achieve financial and operational objectives.

Stay informed about current trade trends and future plans to maximize commercial outcomes in the market.

Actively participate in brand milestones, contributing to the execution of the brand strategy in the market.

Share valuable insights on product, customer response, and competitor activity with the brand to inform strategic actions.

Operational Excellence:

Manage and control local stock, allocating inventory to drive sales, minimize dilution, and maximize gross profit.

Drive an engaging and consistent customer experience and VM presentation in line with brand strategy and market standards.

Ensure alignment with the COG Way, embedding a culture of excellence and product ambassadorship within the team.

People Development:

Build a community of engaged team members and leaders focused on wellness, engagement, and high performance.

Develop and mentor team members to build bench strength for succession planning across the organization.

Set expectations, review performance, provide feedback, and follow up using the group performance framework.

SKILLS & EXPERIENCE

Proven experience in retail operational leadership or similar role

Strong organizational, strategic and leadership skills – you value the details in all that you do.

Commercially astute – you know the value of experiences and services; you can confidently negotiate and manage suppliers and you are adept at budgeting and P&L management.

A natural collaborator – you can rally a team against a goal and lead them to execute with excellence. Team management and leadership skills.

Advanced knowledge of Microsoft packages.

Excellent communication and interpersonal skills.

BENEFITS

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide:

• 50% team member discount.
• Flexible working – enabling you to find the right working rhythm to be at your best.
• Competitive salary packaging – ensuring we are constantly benchmarking to industry
• An Employee Assistance Program for you and your family.
• Parental leave support for mums and dads.
• Attraction tickets and fitness activities at subsidized cost.
• Team mingle celebrations, speaker’s series, surprise and delight moments – the magic happens when we get together.

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.

• Review management accounts and assist in planning of the audit engagements including, but not limited to, understanding of the client’s business environment, assessment of key risks areas, determination of materiality and performance of preliminary analytical review
• Perform fieldwork for audit including, but not limited to, performance of tests of controls, substantive analytical procedures and other tests of details
• Prepare tax computations for submission to IRAS
• Check compliance with relevant laws and regulations e.g. Singapore Companies Act (Chapter 50), Singapore Financial Reporting Standards (FRS), Income Tax Act and applicable tax legislation, etc.
• Review the financial statements prepared by clients and modify as appropriate in compliance with the requirements of FRS
• Lead team on engagements and provide guidance to junior associates

The candidate should :

• posses a Degree in accountancy or other professional accountancy qualifications
• possess initiative to work under pressure as part of a closely-knit team
• be a team player and enjoys interacting with entrepreneurs and fellow professionals
• be service-oriented with a positive “can-do” attitude and a strong sense of professional accountability
• be a keen learner and have a strong desire to continuously upgrade professional
• At least 2 years of auditing experience

As a Duty Manager, you will assist the Department Head in the daily operations of Front Office, deliver service excellence to customers and maximize room revenue, in line with the hotel’s operating standards and policies.

Responsibilities:

- Supervise the daily operations at Front Office and resolve issues efficiently

- Deliver courteous service and assistance to hotel guests

- Manage booking channels and maximize room revenue

- Lead and guide junior team members

- Respond to emergencies, such as fire alarm, power failure, computer and medical attention and coordinate with respective departments.

Requirements:

- Good leadership and decision making skills

- Good communication & people skills

- Proactive team player

- Minimum 2 years’ experience in a similar capacity in the hospitality industry

- Shift work (1 to 2 night shifts monthly)

Responsibilities

• Day-to-day sales activities include telemarketing, sales calls,hotel visits, entertainment, virtual presentations etc.
• Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback
• Acquire new sales leads/ prospects and establish new accounts to grow account/ client base
• Foster and develop relationship with existing clients and customers to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
• Achieve various monthly sales targets set to meet overall cluster budget
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
• Compliance with statutory regulations and internal guidelines/ SOPs
• Follow up with clients whose payments are outstanding and long overdue

Requirements

• Diploma or Degree in Sales and Marketing
• At least 3 - 5 years of relevant experience in hospitality industry
• Excellent communication, interpersonal, networking and organisational skills
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment
• Self-motivated, team player, result oriented individual with strong business acumen