The Student Services Manager plays a pivotal role in shaping and enhancing the student journey by overseeing a wide range of support services and programs that foster academic success, personal growth, and meaningful engagement. This leadership position involves managing a dynamic team of student services professionals, working collaboratively with faculty and administrative staff, and liaising with external partners to ensure an exceptional student experience.

The role requires a proactive and strategic approach to developing initiatives that address student needs, improve retention and graduation outcomes, and promote overall well-being. The Student Services Manager also serves as a key advisor to students, offering guidance on academic, personal, and professional challenges, while ensuring that all interactions and programs align with institutional goals and regulatory compliance.

This position combines strategic oversight with hands-on involvement, requiring strong leadership, excellent communication skills, and a deep commitment to supporting students in achieving their full potential.

Key Responsibilities

Overall

• Provide strategic oversight of the student experience at the school to support student growth, including training and, when necessary, restructuring the team.
• Manage the Student Experience (SXC) team, focusing on individual career development and implementing standard operating procedures (SOPs) and relevant protocols.
• Oversee the daily operations of the student experience department, including:
  • Supporting classroom setup.
  • Facilitating collaboration between lecturers, students, education consultants, and the Academic Board.
• Develop and implement strategies to improve student retention and graduation rates.
• Collaborate with faculty, staff, and external partners to align student support services with institutional goals.
• Manage department budgets and allocate resources effectively.

Student Advising & Support

• Develop processes to provide guidance and support to students in areas such as schedule planning, academic advising, and onboarding.
• Ensure student concerns and grievances are addressed and resolved promptly and effectively.
• Monitor student progress, identify at-risk students, and implement intervention strategies as needed.

Lecturer Support

• Oversee lecturer allocation and coordinate module scheduling.
• Develop processes to enable the SXC team to effectively support lecturers.
• Create and implement onboarding training for lecturers.

Team Leadership

• Supervise and mentor the Student Experience team.
• Identify competency gaps and create structured training plans for professional development.
• Conduct annual performance evaluations and quarterly check-ins.
• Ensure staff adherence to institutional policies and procedures.

Policy and Compliance

• Ensure compliance with regulatory requirements, including SSG regulations, student rights, data privacy (e.g., PDPA), and other legal standards.
• Maintain accurate records of student interactions, services provided, and outcomes achieved.

Student Engagement

• Develop and coordinate student events, workshops, and activities to enhance student engagement and the overall student experience.
• Promote awareness of available student support services through effective communication and marketing strategies.

Academic Programme Support

• Collaborate with the Academic Board and relevant stakeholders to communicate updates or changes to academic programs.
• Effectively inform the student body about academic changes, school policies, and events.
• Serve as the PIC for the annual student graduation event.

Required Qualifications:

• Bachelor’s degree in education, counseling, student affairs, or a related field.
• 5+ years of experience in student services, higher education administration, or a related area.
• Demonstrated leadership and management experience.
• Knowledge of student development theories and best practices in student affairs.
• Strong interpersonal, communication, and problem-solving skills.
• Familiarity with regulations such as PDPA, student management system and google classrooms.

Skills and Competencies

• Exceptional organisational abilities, with a strong aptitude for developing and refining processes to enhance efficiency and effectiveness.
• Proven leadership skills, including the ability to inspire, guide, and mentor teams toward achieving shared goals.
• A strong commitment to student success and wellbeing, demonstrated through proactive support and the creation of student-centred initiatives.
• Ability to work effectively both independently and collaboratively within a multidisciplinary team.
• Excellent analytical skills to assess, evaluate, and continuously improve service delivery and operational processes.

Nanyang Academy of Fine Arts (NAFA), University of the Arts Singapore, an esteemed arts institution with a global reputation seeks an administratively strong Assistant Manager/Manager at the Quality & Governance Division.

Key Responsibilities

Administrative Support

1. You will provide comprehensive administrative, secretarial, and planning support to the Vice President (Academic) & Provost.
2. To serve as a point of contact for internal (faculty, administrative staff) and external stakeholders (industry partners, universities, vendors), responding to inquiries and maintaining effective communication.
3. Collate information and prepare reports, presentations, and other documents as needed, ensuring confidentiality and accuracy as well as to coordinate meetings, including preparing agendas, taking minutes, and disseminating relevant information.
4. You will manage and track budgets, expenses, payments for the Vice President (Academic) & Provost, and to maintain accurate records and files and update policies and Standard Operating Procedures.
5. To assist with content updates for webpages.

Academic Support

1. You will assist the Vice President (Academic) & Provost with basic research and analysis related to art and design, education and practice.
2. You will support the Vice President (Academic) & Provost in planning and organization of workshops, training and engagement activities, as well as to provide secretariat support for academic meetings with the Vice President (Academic) & Provost and other Senior Management meetings.
3. Monitor and follow up with Deans/Head of Departments, faculty and staff on the progress of projects and assignments as directed by the Vice President (Academic) & Provost.
4. As any task as assigned by Supervisor.

Requirements & Qualifications

You should possess a Bachelor’s Degree in any specialised field with 2 years’ experience in academic/research administration. A minimum of 8 and 10 years of industry experience is required to be considered at Assistant Manager and Manager level respectively.

You should be resourceful and proactive in addressing issues, possess strong organisational, administration and coordination skills, with a proven ability to handle multiple tasks, prioritize tasks and meet deadlines.

You should possess exceptional interpersonal skills and the ability to collaborate effectively with individuals at all levels within the organization and with external stakeholders, being a team player.

To succeed in this role, you should have the ability to conduct basic research and analyse data effectively, possess excellent written and verbal communication skills, including proficiency in English.

Proficiency in MS Office Suite, Adobe Suite and other relevant software applications for communication, documentation, and presentation will be essential.

If you have a passion for the arts, we encourage you to apply. This is your opportunity to be part of NAFA to a new season of global recognition and shape the future of arts education in Asia.

• Assist the Head of Internal Audit in discharging his responsibilities by performing independent review to ensure :-
•  Soundness and adequacy of governance, risk management and internal control system
• Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
• Complete compliance and regulatory audit assignments in a timely manner

• This role will be based in Singapore
• As part of the Middle East, Africa and Asia Pacific (MEA APAC) Procurement team, the Manager, Procurement Controlling and Analytics is responsible to manage and drive the administration, financial planning, Profit and Loss (P&L), operational processes and performance reporting of the procurement department in the MEA APAC region.  

Responsibilities

1. Top line co-management of Procurement revenue Asia

• Functionally co-manage Asia procurement revenues.
• Co-responsible of the consolidation, management of the operational process and performance reporting of the 3 regional HUBs (MEA, Pacific and Asia) of the MEA APAC region.
• Co-responsible for managing, centralizing and monitoring the revenue of procurement department for multiple countries of the Asia region and profit centre. Act as an internal consultant and business partner to build, implement and animate transverse processes.
• Manage revenues declaration (from suppliers) and lead invoicing process to ensure the exhaustivity of turnover in coordination with procurement category managers and corporate finance.
• Build dashboard and reporting to support the procurement team and organization to analyze top line performance, define action plan and optimize revenues.
• Prepare monthly and quarterly (financial and operational) analyses to better drive performance. Create, improve and provide recurring and ad hoc reports. 
• Improve automation of data analytics, calculation and assessment of Procurement KPIs.
• Coordinate with the central corporate procurement team and the local finance the required business data.

1. P&L monitoring MEA APAC

• Responsible for managing, centralizing and monitoring Procurement P&L for the region (from revenues to Ebitda).
• Prepare and animate monthly and quarterly performance reviews.
• Collaborate with various internal (Procurement team, Finance, Credit management) and external stakeholders (suppliers, auditors, etc).

1. Budget and forecast planning & Risk and credit Management

• Support forecasting & budget planning processes for Procurement in collaboration with both local Finance department and Corporate Procurement department.
• Manage, centralize and prepare financial performance reviews for the region and budget presentation.
• Own the credit management process, contribute to the ageing balance monitoring and support category managers in payment collection.
• Create dashboard and reporting on ageing balance.
• Monitor suppliers‘ dependency and their financial rating.

1. Digital Solution Deployment and Management Asia

• Deployment of Procurement digital strategies and solutions related to closing the procure-to-pay (P2P) loop.
• Manage hotel and supplier onboarding with P2P solution provider(s).
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process and change management.
• Prepare and present reports to management.

1. Administration and business process

• Own the procurement administration and processes. Ensure that all documentation are organized, up to date and accessible to all stakeholders.
• Manage and centralize the procurement supplier and contract database. Create and provide reporting on main KPIs.
• Responsible for the implementation and monitoring of group processes. Ensure the department is in line with corporate guidelines.
• Manage audit processes and ensure corrective action are met.
• Support category managers with supplier KYCs, dependency and financial rating.

NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a shared platform with advanced tools.

In this role, you will engage with modern trade retailers in FMCG and Tech & Durables sectors, managing relationships with key stakeholders. You will also support a retailer servicing team to maintain data cooperation and service a portfolio of modern trade retailer clients. This position is instrumental in driving client satisfaction, growing the client base, and achieving financial and operational objectives.

Responsibilities:

Business Development

• Identify areas of business opportunity and growth for the business unit
• Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales
• Contribute to new business initiatives and participate in the development and launch of new services

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines

Client Servicing

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
• Be part of the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division

Client & Peer Management

• Contribute and support a strong team environment focused on exceeding internal and external client requirements
• Support & engage both Accounts Development and Customer success team members and be the voice of the client to provide feedback in order to drive the overall client success

Team Summary

Visa is looking for a Compliance Manager based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) Compliance and Regulatory team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC Compliance and Regulatory team serves as a critical partner to the MMS business, providing pragmatic, solutions-oriented advice to ensure that the regulated payment activities within licensed entities in APAC are in line with the local regulatory requirements where the licensed entities are operating in as well as Visa’s group standards. The team is part of the second-line Compliance function within Visa’s Group Compliance.

What a Compliance Manager does at Visa:

Based in Singapore, this position will support the Currencycloud APAC Head of Compliance and Regulatory who is also the Money Laundering Reporting Officer (MLRO) of Visa’s regulated entity as a Major Payments Institution (MPI) in Singapore, covering AML/CFT and Sanctions compliance matters. This position will be reporting to the Currencycloud APAC Head of Compliance and Regulatory based in Singapore and is a newly created position as part of Visa’s expansion plans within the APAC region.

The core responsibilities for this role are as follows:

·       Support Singapore MLRO in the development and maintenance of robust AML/CFT and Sanctions frameworks which are in line with the Singapore’s Payment Services Act (PSA) and the relevant subsidiary legislations issued by the Monetary Authority of Singapore (MAS) as well as Visa’s Global Compliance and other International AML/CFT and Sanctions standards. This includes preparation of responses in relation to any request for information from regulatory authorities on a timely basis and/or during regulatory inspections.

·       Perform ongoing assessment of AML/CFT and Sanctions controls, including participate in Enterprise-Wide Risk Assessment (EWRA) exercise, review of Transactions Screening and Monitoring logics to ensure that sufficient and robust controls are in place to meet the regulatory requirements as well as in line with market / industry standards.

·       Responsible for identification and reporting of suspicious transactions (STR), including maintenance of proper records on all investigations and reviews based on trigger events, transaction alerts or escalation channels, provision of additional information where required by Commercial Affairs Department (CAD) and other law enforcement agencies.

·       Support the APAC Client Migration Project upon activation of Singapore license, including preparation of KYC uplift requirements and review of incremental KYC documentations upon submission by relevant clients.

·       Perform horizon scanning of AML/CFT and Sanctions legislations, including gap and impact analysis on consultation papers, new circulars, notices etc.

·       Handle AML/CFT, Sanctions and other related regulatory audits and ensure that the reviews commensurate with the nature, size and complexity of the regulated activities within the business and the ML/TF risks arising from those businesses; track progress of remedial plans arising from audit and/or regulatory inspection findings.

·       Work closely with first-line Compliance function such as the New Business Onboarding (NBO) team who is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) at point of client onboarding. Provide relevant and timely guidance and where required, participate in the client review process on a case-by-case basis.

·       Provide guidance to the Periodic Review team over clients’ refreshers and provide specific case review support where required,

·       Perform AML/CFT related review on banking and network partners, third party service providers etc.

·       Address communications and request for information from clients, banking and network partners in relation to AML/CFT matters.

·       Develop AML/CFT and other related training materials and conduct training to the business stakeholders on a regular basis. Maintain all training records and attendance where required.

·       Provide accurate and timely advice to the Business over AML/CFT and other related regulatory requirements, ensuring that risks are being adequately managed while balancing business objectives.

·       Responsible for comprehensive reporting including local dashboard and metrics reporting

·       Participate actively in Regional and Global team discussions, including sharing of local practices, updating on regulatory developments etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

• Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.
• Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.
• Ensure excellence in delivery of all financial accounts of the local private clients team.
• Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.
• Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.
• Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule
• Prepare tax computation and assist with tax compliance matters.
• Ensure payments are processed in compliance with the client’s policies and statutory requirements.
• Review and prepare financial statements under SFRS and other international GAAP where applicable
• Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required
• Establish good client relationships through positive interactions with the clients
• Liaise with banker, auditors and other professional parties where required
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

Job Description:

Moledao is looking for a dynamic and detail-oriented Operations Manager to join our team. This role is critical for driving the execution of Moledao’s annual strategic plan, ensuring seamless coordination between internal teams and external partners. The ideal candidate is proactive, highly organized, and capable of managing multiple responsibilities while maintaining strong communication channels across stakeholders.

Key Responsibilities:

Internal Operations:

• Oversee the implementation of Moledao’s annual initiatives, including Web3 education programs, hackathons, MoleHacker community development, and MoleCareer platform operations.
• Collaborate with the core team to track progress on key deliverables and provide regular updates.
• Maintain and optimize internal workflows to enhance operational efficiency.
• Coordinate with the Moledao Dev Team to ensure timely execution of product development and UI/UX updates.

External Liaison:

• Act as the primary point of contact for external partners, including Web3 ecosystem stakeholders, corporate sponsors, and educational institutions.
• Facilitate partnerships with service providers for initiatives such as third-party Web3 services, cloud solutions, and outsourced social media management.
• Represent Moledao in discussions with ecosystem partners to secure collaborations for hackathons, community events, and talent recruitment.

Event Coordination:

• Support the organization and execution of global events, including Web3 hackathons, developer summits, and community-building activities.
• Coordinate cross-functional teams to ensure successful event delivery, from planning to post-event analysis.
• Manage logistics for offline and online events, ensuring high-quality experiences for participants.

Reporting and Analytics:

• Maintain detailed records of activities, including partnership outcomes, event impact, and internal project milestones.
• Develop performance reports and propose actionable insights to improve future operations.

Qualifications:

Required Skills and Experience:

• Bachelor’s degree in business, communications, or a related field.
• 2–4 years of experience in operations, project management, or a similar role within the tech or Web3 industry.
• Strong organizational and multitasking abilities, with excellent attention to detail.
• Outstanding interpersonal and communication skills, both written and verbal.
• Familiarity with Web3 concepts, blockchain ecosystems, and decentralized applications.

Preferred Skills:

• Experience coordinating with external partners, including startups, corporates, and community organizations.
• Knowledge of social media analytics and engagement strategies.

Why Join Us?

• Be part of a forward-thinking team driving innovation in Web3 and blockchain technology.
• Work on impactful projects that connect developers, enterprises, and communities worldwide.
• Gain exposure to a rapidly evolving industry and expand your professional network within the blockchain ecosystem.

About Moledao

Moledao is a community of Web3 Builders that aims to help consolidate Web3 resources, help stakeholders learn, gather and foster collaboration to build the Web3 ecosystem together.

How to Apply:

Submit your resume and a cover letter detailing your relevant experience and interest in Moledao to [Telegram: @Axillesfang]. Applications will be reviewed on a rolling basis. Join us in shaping the future of Web3!

Job Title: Assistant Manager, Market Transformation Initiative

Reports to: Head of Market Transformation, Climate and Sustainability Department

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Major Functions:

The Assistant Manager for the Market Transformation Team will play a key role in driving WWF Singapore's initiatives to engage businesses, producers, and consumers in sustainable practices, specifically in preventing deforestation and conversion of ecosystems and reducing waste to landfill. This role involves supporting the implementation of market transformation strategies, fostering partnerships, and promoting sustainable business models to achieve conservation goals.

This position requires strategic thinking, project design, technical knowledge, close collaboration with stakeholders from various backgrounds, and a can-do attitude. The Assistant Manager must have a good understanding of key principles of corporate sustainability, behavioural change and/or responsible sourcing. The role requires strong communication and presentation skills, which can include donor pitching and media engagements with other WWF Singapore teams. The role also demands quick thinking, a high level of initiative, and the ability to remain optimistic and practical when faced with challenges.

Major Duties and Responsibilities:

● Project leadership and support

○ Lead and support multiple projects focused on responsible sourcing for agri-commodities (eg. palm oil, cacao), circular economy, and plastics (eg. F&B packaging). Elements of behavioural change would be present in some projects.

○ Design, plan, and execute market transformation projects, ensuring alignment with WWF Singapore's conservation goals and strategies. This can include supporting other teams with corporate fundraising.

○ Coordinate project activities, manage resources, and monitor progress to ensure timely and successful project delivery. This includes preparing regular reports on project progress, outcomes, and lessons learned, and communicating these to internal and external stakeholders.

Technical knowledge and project management

○ The Assistant Manager should have a good understanding of at least 2 out of 3 domains: corporate sustainability, responsible sourcing, and behavioural change.

■ Corporate sustainability: Understand what makes a corporate sustainable, including various benchmarking or assessments, and the challenges of integrating sustainability into business strategy and plans.

■ Responsible sourcing: Apply technical knowledge in responsible sourcing to guide project implementation and stakeholder engagement, including multiple tiers of suppliers. Be familiar with sustainability certification schemes (ideally for agri-commodities and seafood), their pros and cons, and understand traceability to origin.

■ Behavioural change: Have strong knowledge of behavioral change with on-ground experience in developing and managing human-centered design projects, including conducting mixed methods research such as literature reviews, journey mapping, and focus group discussions. Be familiar with data analysis to fine-tune project design.

○ Possess strong presentation and communication skills, capable of communicating succinctly and developing aesthetically-pleasing communication materials such as decks for internal and external presentations.

○ Ability to prepare and manage work plans, projects and budgets in a timely, accurate and realistic manner in accordance with best practice.

○ Stay updated on the latest developments in sustainability practices, market trends, and regulatory frameworks relevant to WWF’s market transformation objectives.

○ Provide technical support and advice to internal and external stakeholders on sustainability issues and best practices.

Strategy, stakeholder management, and collaboration

○ Assist in the development and implementation of comprehensive market transformation strategies aimed at promoting sustainable business practices.

○ Identify opportunities for innovation and improvement and provide recommendations based on industry best practices and trends.

○ Build and maintain strong relationships with diverse stakeholders, including within the WWF Network, businesses, industry groups, NGOs, and government agencies.

○ Collaborate with stakeholders to promote responsible sourcing, corporate sustainability, and behavioural change initiatives.

○ Set up and facilitate meetings, workshops, and discussions to drive stakeholder engagement and commitment to sustainability goals.

Team Collaboration and Development:

○ Work closely with the Market Transformation Team and other WWF teams in Singapore and the Network to ensure integrated and cohesive approaches to sustainability initiatives.

○ Support the development and capacity building of team members and stakeholders through training, mentoring, and knowledge sharing.

○ Take a proactive approach to self-development and learning.

○ Contribute to a positive and collaborative team culture, fostering a proactive and solution-oriented mindset.

○ Drive results and achieve targets by setting performance goals, monitoring progress, and taking appropriate action to ensure successful outcomes.

○ Adhere to WWF’s values: Collaboration, Integrity, Respect, and Courage.

Required Qualifications:

● Minimum of 5 years of professional experience in corporate sustainability or consultant roles; candidates with 3 years of direct experience in behavioral change with sustainability knowledge are encouraged to apply.

● A formal degree in sustainable development, sustainable management, behavioral economics, business, social sciences, humanities, or environmental sciences is preferred, but candidates with relevant experience are encouraged to apply.

This job description covers the main tasks and conveys the spirit of the tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs and the emergence of other special projects.

Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: [email protected]). Please indicate the position being applied for in the subject line.

The Outlet Manager is responsible to lead F&B team, identify customers’ needs and respond proactively to all their concerns & manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.

Specific Responsibilities

Individual to be involved in:

1. Oversee day to day restaurant operations.

2. Manage and maintain inventory, sales and staff as well as monitoring, evaluation sales performances.

3. Ability to keeps track of the food available in the kitchen and the food that needs to be ordered.

4. Ability to source, identify and interact with vendors to help get the best quality food for the most competitive price.

5. Employee safety, welfare, wellness and health reporting.

6. Comply with all company policies, relevant laws and regulations, ensuring that the restaurants adhere to pertinent health and safety regulations.

Technical Skills and Competencies

1. Skilled communicator with excellent problem solving skills and interpersonal skills

2. Ability to diffuse tense situation between patrons or staffs

3. Have business management knowledge to handle the operations aspects of the restauant

4. Effective management skills and leadership skills

Roles & Responsibilities

• Conduct daily check and regular inspection with management teams and term contractors to improve and maintain the common property.
• Prepare for council meetings and annual general meetings including agenda, minutes and follow up on the instruction given by the meeting.
• Administrative work a) including update any change of authorized signatories for proper financial operation of Clients’ current and fixed deposit accounts based on the mandate to be determined by the Clients. b) execute renewal and/or new contract, agreements & insurance. c) ensure passing or amending by-law is lodged with authority within the required frame. d) attending to submission on approval of renovation work by individual unit.
• Receive and attend complaints by residents and owners on the common property.
• Assist project work including asking tender, inviting contractors, site show around and collecting quotation with proper specifications and scopes of works.
• Supervise the project work in common area and schedule the testing work for relevant building certificates & licence renewal.
• Manage & supervise the management team and recommend & motivate team’s work performance.
• Manage and maintain all upkeeping activities of the site / estate.
• Carry out full administrative, financial and maintenance functions.
• Lead and manage client-relationship.
• Fully responsible for day to day operation of building / condominium.
• Supervise and coordinate all maintain and administrate staff assigned to the building / condominium.
• Carry out maintenance function to the highest standard expect for the client and the subsidiary proprietor.
• Lead a team of personal providing maintenance, security, administrative and car park management.
• Ensure all contract work / routine service are carried out according as specified in their contract agreement.
• Review all contract, agreement and insurance before their expiry and recommend renewal or call for quotation/tender.
• Co-ordinate council meeting and annual general meeting.

Job Requirements

• 3 to 5 years of relevant working experience.
• Higher NITEC in Facilities Management and/or Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management and its equivalent qualifications.
• Knowledge of Building Maintenance & Strata Management Act will be an added advantage.
• Demonstrated oral and written communications skills.
• Mature and outgoing personality.
• Ability to work independently and as part of a team.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education.

-Proficient in Microsoft Office (Excel, Word, PowerPoint). -Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mann

Monk's Brew Club is more than just a café — providing a space that encourages conversation, collaboration, productivity and meaningful connections. It lends itself to quiet discussion, moments of thoughts and study but also serves equally for meeting, socialising and entertaining, in addition to introducing great new coffee beans and drinks to Singapore. It’s an ideal spot for thinking, for business or for pleasure.

Come join our crew and grow with us!

Your Role:

Monk's Brew Club is seeking a dynamic Events Manager to lead and execute engaging events that strengthen our brand and foster community. The ideal candidate will possess exceptional marketing, communication, and organizational skills, with a proven track record in planning and delivering successful events.

Key Responsibilities:

Event Strategy and Planning:

• Develop and implement a comprehensive event strategy aligned with our overall marketing goals.
• Identify and prioritize event opportunities, including workshops, seminars, product launches, and community gatherings.
• Collaborate with cross-functional teams to ensure seamless event execution.

Event Execution:

• Oversee all aspects of event planning, from conceptualization to post-event analysis.
• Manage event logistics, including venue selection, vendor coordination, and budget allocation.
• Coordinate with internal teams to ensure timely and efficient event execution.
• Handle on-site event management, including overseeing setup, staffing, and troubleshooting.

Community Engagement:

• Actively engage with our target audience through online and offline channels.
• Foster a strong sense of community by organizing and participating in relevant events and initiatives.
• Utilize social media and other digital platforms to build and maintain a loyal customer base.

Content Creation and Marketing:

• Create compelling content, including blog posts, articles, and social media posts, to promote our brand and events.
• Develop and execute effective marketing campaigns to drive event attendance and generate buzz.
• Analyze event performance metrics to identify areas for improvement and optimize future events.

Qualifications:

• 5+ years of experience in event management, marketing, or related field.
• Strong project management and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in marketing automation tools and social media platforms.
• Passion for building strong communities and creating memorable experiences.

If you aspire to be part of a fun, dynamic team that works hard yet plays harder this is the perfect place for you.

Benefits:

The benefits we provide are what we would extend to any other family member

• Competitive salary to similar roles in the market
• Annual salary increment (subject to performance)
• Free food and drinks
• 6-monthly bonus if we hit our targets (subject to performance)
• On the job training
• Sponsorship for industry standard certifications every 12 months (subject to performance)

Above all else, we guarantee a lot of fun!

If you are interested, do not waste time in sending in your resume to [email protected]

Position:

Finance Manager

Reporting to:

Director / CEO

Job Responsibilities:

• Responsible for full spectrum of financial activities including oversight of management accounts reporting, forecasts and budgeting, cashflow management and statutory compliance
• Manage a team of 4 to ensure day to day activities are executed timely
• Lead budgeting, forecasting and planning process with various stakeholders to ensure financial targets are met
• Drive compliance through audits, internal controls and financial/accounting policies and procedures
• Implement financial management and cost controls to ensure cost efficiencies across all functions
• Forecast and monitor cash flow position to manage working capital requirements of the Group
• Monitor company performance Vs budget to ensure various teams stay on track on their KPIs
• Ensure that monthly and annual financial statements and management reports at entity and group level are prepared and submitted in a timely manner
• Ensure that month end closing procedures like inventory recording, petty cash management, store audits, fixed asset register update are completed timely
• Liaise with external parties like auditors, tax agents, banks, corporate secretaries etc. and ensure accounting, tax, corporate, statutory and regulatory requirement
• Oversee HR functions, ensuring alignment with financial and operational strategies.
• Assist in payroll processing, ensuring accuracy and compliance with relevant regulations.
• Support recruitment and retention strategies, fostering a positive work environment and employee engagement.
• Liaise with landlords, contractors, and suppliers to facilitate smooth operations and support outlet onboarding processes.
• Collaborate closely with the operations team to ensure all financial and operational requirements.

We are looking for a passionate and professional Assistant Manager to join our Draw & Result Operations team.

Based in Singapore and reporting to the Senior Manager, the incumbent will perform lottery draw, lottery draw video production and sports resulting or settlement duties and dissemination of results successfully in compliance with established procedures and standards.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in operations or video production/editing, we want to talk to you.

What You'll Do

• You will perform pre-draw preparation, conduct draw, draw video production and editing.
• You will operate customized lottery stream system and video editing software.
• You will monitor sports matches while they are being played and check and enter the results into relevant system and disseminate results to various platforms.
• You will analyse lottery and sports data.
• You will need to act as the Team Lead during the shift hours you are rostered to.
• You will coordinate and prepare monthly draw duty roster.
• You will assist in filing of documents, updating of resulting data and general administration.
• You will purchase be the department in-house trainer for new staff and new system.
• You will compile data to develop maintenance standards and analysis study.
• You will conduct monthly maintenance for draw equipment, draw balls and production equipment and ensure all equipment are in good working condition.

Who You Are

• You will need a bachelor’s degree in any discipline, preferably in video production or editing.
• You will need at least 7-10 years of working experience, with minimum 3-5 years in a supervisory capacity.
• You should have excellent interpersonal and communication skills.
• You should be able to work independently.
• You should be interested in sports (e.g. football & motor racing) and have knowledge of sports and lottery products.
• You should be proficient in Microsoft Office, vMix, DaVinci Resolve.
• You should have basic data analytics knowledge.
• You should be able to work on weekends and PH and perform shift hours, including night shift.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

If you are interested, please send your resume to P&[email protected]. We will reach out to shortlisted candidates for further career conversations.

We are seeking an assistant software engineer for our client ST Engineering.

Assistant Software Manager

Responsibilities

• Provide technical lead in system and network design, with implementation for application system

• Execute full software development life cycle (SDLC)

• Produce specifications and determine operational feasibility

• Responsible for quality assurance, maintenance and enhancement of existing software libraries

• Participate in system acceptance testing and on-site deployment

• Work with Vendor to resolve software issues both on site and off site

• Comply with project plans and industry standards

Requirements

• Degree in EEE/Computer Science/Computer Engineering or equivalent

• Minimum 5 years of technical experience in software development

• Proficiency in C, C++, C#, or Java

• Knowledge of digital communications, Microsoft .NET, Scripting languages

• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

• Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

• Knowledge of Firmware development will be an added advantage

• Working location is in Ang Mo Kio

• Singaporeans only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mann

Moet Hennessy aims at making our commercial organization agile and efficient to deliver on our promises to shaping change, cultural and operational transformation. Our vision is to lead the future of luxury wines and spirits from nature to communities. Our company success will be created by pioneering people with passion for crafting experiences and turning challenges into opportunities to innovate.

Our strength comes from being diverse yet we are unified by five core values: Sharing, Elegance, Epicureanism, Integrity and Spirit of conquest. It starts from creating an efficient and caring work environment where all can reach their full potential. Being respectful, inclusive and embracing diversity makes others feel valued. In Moet Hennessy, we strive to search for harmony, moderation and concentrate on the essential. We always open up new territories and push the limits. Our commitment to the planet, to our Maison’s, and to our employees is what we believe in and makes us different.

Moet Hennessy embraces technology leadership and strives to identify where appropriate, modern digital

solutions and initiatives. Our current and future digital roadmap is a key pillar to contribute to a growing

business with a strong desire to deliver appropriate technologies.

In Moet Hennessy, we are fully devoted to becoming a place where people aspire to work by ensuring our people are empowered and all voices are heard. We continue to strengthen our commitment to building our company which values inclusivity, honesty and authenticity. You will have the opportunity to be part of an innovative and cross-cultural environment, where you will be encouraged to develop your entrepreneurial and pioneering spirit. We encourage our people to pursue their career aspirations as well as mobility opportunities across countries and within both Moët Hennessy and the LVMH Group.

JOB RESPONSIBILITIES

Since 2022, MHIS&T has set up a SAP Center of Excellence centrally managed around SAP technologies. In Q3 2023, activities around SAP B1 are attached to it to create the SAP B1 Center of Excellence which must deliver 3 types of activities.

• Projects
• Enhancements (called CBI, less than 20m/d)
• AMS

This job description is focused on AMS activities.

Since 2023, MH has chosen a global partner for the delivery and maintenance of SAP B1 solutions.

In 2024, SAP COE's ambitions are to professionalize support activities with this partner:

• · Management of SAP AMS activities by MH (here by external consultant)
• · Creation of 2 delivery Centers (Morocco and Cebu) with the partner
• · Set up of 3 shifts to serve the 3 regions of APAC / EMEA / AMER (“follow the sun”)
• · Improve drastically level of services to end users
• · Put in place clear governance & guidelines to manage SAP AMS

The roles and responsibility of the SAP B1 AMS Service Delivery Manager are the following one:

Service Management

• Set up and ensure that systems, procedures, and methodologies are in place to support outstanding service delivery
• Manage AMS resources partners in terms of priorities, escalations, service delivery, follow up ….
• Monitor and manage support to ensure optimal service
• Maintain high performance levels for service-related processes, and implement improvement activities wherever necessary
• Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews
• Develop a deep understanding of AMS to gain insights on the scope of service delivery
• Take accountability for service delivery performance, meet customer expectations, and drive future demand
• Analyse third-party as well as internal processes, and create strategies for service delivery optimization

Performance and Quality Management

• Provide accurate and regular reports to the management on performance of the service delivery
• Recommend methods of improvement and see that actions are implemented on time for service delivery upgrades.
• Participate to staff subcontractor recruitment process (check skills, mindset etc.)
• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.

Meeting Support

• Prepare and animate SAP AMS B1 SteerCo with Sponsors
• Prepare and animate SAP AMS B1 SteerCo with Regions Stakeholders (IT or Business)
• Prepare and animate in coordination with subcontractors all SAP B1 AMS meetings follow up

KEY SELECTION CRITERIA

• At least 10 years of experience.
• Service Management: deep understanding of service management principles and best practices to ensure the efficient and effective delivery of services: incident management, problem management, change management, and service level management.
• Client Relationship Management: strong interpersonal and communication skills to build and maintain relationships with clients. Be able to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.
• Leadership: Guide and motivate the team members. Ability to delegate tasks, provide clear directions, and inspire collaboration and teamwork.
• Project Management: skills to plan, organize, and coordinate resources, timelines, and deliverables.
• Problem-Solving: be adept at analyzing complex situations, identifying problems, and proposing effective solutions. Ability to think critically and make decisions quickly to address service-related challenges.
• Financial Management: knowledge of budgeting, cost management, and financial planning to ensure that service delivery stays within budget and aligns with financial goals.
• Continuous Improvement: mindset of continuous improvement. Proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery
• SAP B1 Technical/Functional Knowledge: good understanding of ERP solutions& process, infrastructure

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

works in retail and wholesale stores to help customers find products, answer questions, and provide excellent customer service

Stocking and replenishing: Unpacking deliveries, stocking shelves, and rotating stock

Tracking sales: Tracking and reporting sales records

Maintaining store appearance: Keeping the store clean and tidy, and maintaining visual merchandising standards

Roles and Responsibilities

• Drive sales for car park management services in commercial spaces.
• Identify and pursue new leads to generate business opportunities.
• Manage car park tenders and prepare competitive sales quotations.
• Maintain strong relationships with existing clients and provide excellent after-sales support.
• Conduct revenue analysis and implement marketing strategies to boost sales performance.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Prior experience in sales and tender management is advantageous.
• Strong interpersonal, communication, negotiation, and presentation skills.
• Highly motivated, business-savvy, analytical, and capable of working independently.
• Proficient in spoken and written English.
• Skilled in Microsoft Office applications (Excel, Word, and PowerPoint).
• Must possess a valid driver’s license and have access to a personal vehicle, as frequent travel is required.

Job Description

• To achieve monthly sales targets assigned by the Director of Sales, Corporate
• Building long term business relationship and analysis on performance of each account.
• Minimum of 20 quality sales contact per week, including sales visits, site inspection and entertainment.
• Familiarization with work process and approval process for rate management of corporate accounts, credit application
• Assist in management of the assigned portfolio for maximum productivity and revenue generated; to craft sales strategies and direct overall sales efforts towards maximizing revenue for Corporate segment.
• To proactively source and develop new corporate business in defined areas and market segments, in line with annual revenue budget
• Work closely with Director of Sales - Corporate to execute pre-agreed strategies that target at corporate business growth.
• Responsible for the development and maintenance of all sales accounts and portfolio assigned.
• Participate in sales calls to acquire new business and increase in market share.
• Represent Worldwide Hotels at appropriate industry events, such as Conferences & Trade Shows.
• Forecast future travel patterns and proved trade feedback to the management.
• Timely submission of monthly & quarterly sales reports to Director of Sales - Corporate
• Any other tasks as and when assigned by Director of Sales, Corporate or AVP Sales

Job Requirement

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 2 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development.
• Strong presentation, commercial and communication skills
• Strong influencer and persuader
• A self-driven personality
• Resourceful and goal oriented
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• In-depth knowledge of sales principles and techniques
• Proactive approach to developing and maintaining strong relations with clients and stakeholders including customers’ senior management
• Comprehension of Hotel systems and revenue management principles
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
• Flexible work approach, positive and adaptable to changes.

Role Description:

The Operations Manager is responsible for overseeing the daily operations of the hair salon, ensuring a seamless and high-quality experience for clients and staff. This role includes managing staff, maintaining inventory, ensuring excellent customer service, and implementing strategies to drive business growth and efficiency.

Specific Responsibilities:
1. The trainee will be introduced to the salon's culture, mission, and values. Tour of the salon, meeting staff members. Overview of salon services and products. Introduction to salon software systems (appointment booking, POS, inventory management). Review of daily operations and administrative tasks.
2. The trainee will have training on health and safety regulations and compliance. Understanding customer service standards and policies. Introduction to basic financial management (budgets, expenses, sales tracking). Hands-on practice with salon software. Introduction to staff scheduling and management.
3. The trainee will undego an in-depth training on inventory management and ordering processes. Understanding supplier relationships and contract management. Shadowing director on staff scheduling, shift planning and payroll processing. Training on handling customer complaints and conflict resolution. Review of marketing and promotional activities. Understanding financial reports and basic accounting principles. Hands-on practice with inventory control and order placements. Assisting with customer service and front desk operations.
4. The trainee to have a training on effective communication and leadership skills. Understanding and developing staff performance evaluations and development plans. Assisting in conducting staff meetings and training sessions. Developing staff schedules and managing time-off requests. Participating in the recruitment process (interviews, selection). Training on conflict resolution and team-building activities. Hands-on practice with staff performance evaluations.
5. The trainee will have advanced training on financial management and budgeting. Understanding profit and loss statements and financial health indicators. Training on financial forecasting and planning. Hands-on practice with financial reporting and analysis. Assisting with budget planning and expense tracking. Understanding pricing strategies and revenue management.
6. The trainee will have training on cost control and efficiency improvement. Participating in financial meetings and discussions. Developing financial reports and presenting findings.
7. The trainee will learn from the director on enhancing customer experience and satisfaction. Understanding customer feedback and survey systems. Developing customer service improvement plans. Implementing customer service initiatives and tracking results. Training on loyalty programs and customer retention strategies.
8. The trainee will assist with customer events and promotional activities. Reviewing customer feedback and making improvements. Training on social media and online reputation management.
9. The trainee will have training on strategic planning and goal setting. Understanding long-term business planning and growth strategies. Assisting with the implementation of strategic initiatives. Training on change management and implementation. Reviewing and adjusting business plans as needed.

Competencies:

1. Introduction to Salon Culture and Operations
2. Health and Safety Compliance
3. Operations and Administration
4. Staff Management and Development
5. Advanced Financial Management and Hands-on Financial Reporting
6. Cost Control and Efficiency
7. Enhancing Customer Experience and Customer Service Initiatives
8. Customer Feedback and Retention

9. Strategic Planning and Implementation

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3300

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

Compensation: Basic Salary + Commission. Earn over $5000 per month!
Benefits: 7 days of Annual Leave
Locations: 200 jalan sultan textile centre

Company Overview

ATTAIN RESEARCH COSMETIC PTE. LTD.

Position overview

As a SALES & MARKETING MANAGER , you'll enjoy a dynamic work environment, engaging with diverse customers and showing them how our products can improve their quality of life.

Key Responsibilities:

Customer Engagement:

• Greet customers warmly and create a welcoming, personalized shopping experience.
• Understand customers’ needs to offer tailored product recommendations.
• Follow up on leads to convert inquiries into sales, making customers feel valued.

Sales:

• Use product knowledge to recommend and upsell premium items.
• Consistently meet or exceed sales targets, contributing to store growth.
• Actively seek opportunities to close deals and achieve goals.

Team Collaboration:

• Collaborate with your team to achieve store goals and provide excellent service.
• Share feedback and insights to improve sales strategies.

Requirements:

• Proven track record in sales.
• KPI-driven and eager for growth.
• Resilient and adaptable to change.
• Strong listening and communication skills.
• Tech-Savvy with platforms such as Google Workspace, Slack, WhatsApp, email, etc.
• Willing to work on Public Holidays and Weekends

Working Schedule (Full-Time): 11am to 9pm (2 meal breaks), 6 days work week. Rest days are flexible.

*Only shortlisted will be notified!

We're excited to work with you!

Job Types: Full-time, Part-time, Permanent

Pay: $3600.00 - $6,000.00 per month

Expected hours: No more than 35 per week

Benefits:

• Cell phone reimbursement
• Employee discount
• Health insurance
• Professional development
• Promotion to permanent employee

Schedule:

• Holidays
• Monday to Sunday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• Retail Sales: 2 years (Required)
• Sales: 2 years (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person