· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree with relevant experience

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

Only shortlisted candidates will be contacted for further consideration

Responsibilities

• Understand business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

Requirements

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• To have a keen interesting in IT / programming / system designs.
• Good understanding of SDLC.

Responsibilities

• Understand business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

Requirements

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• To have a keen interesting in IT / programming / system designs.
• Good understanding of SDLC.

Experience: 1-3 Years

Role: IT Production Support Engineer

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Interested candidates, please send your resume to [email protected]

Job Responsibilities:

• Gather and analyse user requirements and translate them into application specifications
• Design, develop, test, implement, and maintain application systems or web-based applications

Job Requirements:

• Degree in Computer Engineering or equivalent
• Min 3 years of experience in application development, programming, and systems support
• Good communication, strong analytical, problem-solving skills

• Install, configure, test, maintain and troubleshoot staff workstation/ laptop
• hardware, software, etc
• Maintain & monitor office IT Security and Server Security (Windows Platform)
• Configuration and troubleshooting of Firewall system, LAN and Wireless Network issue
• Monitor the performance of existing computer systems and IT infrastructures
• Implementing security protocols and procedures to prevent potential threats
• Creating user accounts and performing access control
• Inventory Management of software licenses
• Maintaining phone and attendance system with external vendors
• Provide IT and office maintenance support to all staff when needed
• Any other duties as and when directed by the Senior Management and IT Manager

Requirements:

• Singaporeans only
• Minimum Diploma in Information Technology or any related field
• Good knowledge of best practices in IT administration and system security with at least 2 years of desktop, helpdesk or IT experience
• Good analytical skills, problem-solving and time management
• Good communication skills
• A committed and responsible team player with good attitude to learn new challenges and also able to work independently

Interested parties, please submit your CV with current and expected salary to this JobsAD. Shortlisted candidates will be invited for an interview.

The Business System Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

Job Descriptions and Responsibilities:

• Take the lead in interacting with team and clients/users as a business requirement problem-solver.
• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Work with project manager and sales to prepare documentations for projects needs.
• Work with development and project implementer to make sure the development is inline with the signed off requirement.
• Conduct SDLC process analysis, existing processes and address the pain points
• Design UML Data Model according to project requirements using tools (Use case model, sequence diagram, data model)
• Analyze business needs, document requirements and translate needs into functional and non-functional specifications/user stories.
• Produce sprint deliverables in a short period of time and validate.
• Help to maintain a steady backlog of requirements that are ready to go into sprints for the Scrum team.
• Contribute in daily stand-up, iteration planning, sprint review, and iteration retrospective.
• Able to do post mortem and root cause analysis to help teams continuously improve their practices to ensure maximum productivity.
• Present and validate the sprint deliverable solution and potentials estimated savings via mockup demos with the different stakeholders involved.
• Prepare Test Case and manage testing to ensure the delivery quality.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan - facilitate the training of users and operators
• Conduct requirement gathering sessions. Conduct a gap analysis of the current business process to identify improvement opportunities.

Essential Technical Knowledge/Skills:

• Functional knowledge
• Strong understanding of SDLC and Agile Methodology
• Business Analysis
• Quality Control and Testing
• Agile Methodology
• Financial/Monetary/HR/Payroll/Education Topics
• SDLC

Technical skills:

• Data Modeling
• Testing Process / Automated Testing Tools (if any)
• Develop simple database

Requirements:

• At least 5-10 years of experience as a business analyst in a HR/Payroll/Financial institution.
• Expertise of agile methodology and frameworks like Scrum, Design Thinking.
• Experience in creating simple database, tooling to facilitate mockup demo.
• Deep understanding of agile metrics (user stories, tasks, backlog tracking, burndown metrics) to analyze and improve sprint planning.
• Good knowledge of Application Development, Maintenance, Production and Support practices.
• General knowledge of IT Governance processes and frameworks such as COBIT or ITIL.
• Experience in implementing Human Resource Management Software.
• Strong ability to understand the stakes and benefits of an IT-APM initiative.
• Understanding of Application and Technical Architecture challenges and dependencies.
• Ability to understand and represent both the business and development teams.
• Ability to collaborate with various teams in a multi-national and multi-cultural environment. (Singapore, Malaysia, Indonesia, China, Hong Kong)
• Capacity to communicate with Management in a deliverable-oriented mindset.
• Understanding of Financial/Monetary/HR/Payroll/Education topics, basic knowledge of management accounting is a plus.

Responsibilities:

• Gather and analyse user requirements and translate them into application specifications.

• Design, develop, test, implement, and maintain application systems or web-based applications.

Requirements:

• At least 3 years of experience in application development, programming, and systems support.

o Have good knowledge and skills in Object Oriented Analysis and Design, .Net technologies and tools.

• Good communication, strong analytical, problem-solving skills.

• Experience in .Net Platforms – Windows Server, Internet Information Services (IIS) Server, HIS Server, Microsoft SQL Server, and SQL Server Integration Services (SSIS)

• Amazon Web Services (AWS)

• Good to have experiences with Contact (Call) Centre systems.

• Good to have experiences with Amazon Connect.

Programming languages

Experience in one or more of the following:

• HTML

• Java

• Microsoft C#

• Python

Technologies:

Security Assertion Markup Language (SAML)

Interested candidates, please send your resume to [email protected]

Job Responsibilities:

• Gather and analyse user requirements and translate them into application specifications
• Design, develop, test, implement, and maintain application systems or web-based applications

Job Requirements:

• Degree in Computer Engineering or equivalent
• 3 years of experience in application development, programming, and systems support
• Good communication, strong analytical, problem-solving skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

About the Role:

He / She will be providing daily IT Helpdesk service, and any related applications support to StarMed and HMI Group of entities.

Key Duties & Responsibilities:

1. Diagnosed and troubleshot hardware and software problems, including network issues, operating systems, and applications.
2. Provide step-by-step guidance to users, ensuring issues are resolved efficiently and effectively.
3. Escalate complex issues to appropriate IT team members or external vendors when necessary.
4. Documentation of all change requests, inventory, and new setups.
5. Participates in the IT planning, development, implementation, and maintenance of Standard Operating Procedure (SOP); implements tracking and evaluation programs to assist in the accomplishment of established goals.

Requirements:

• Minimum 2 years of working experience in the healthcare industry.
• Nice to have knowledge on the healthcare industry such as Clinic Management Systems (CMS), Radiology PACS systems, Operation Theatre (OT) systems, Endoscopy systems etc
• Is a team player and can work independently when required.
• Good communication and interpersonal skills.
• Able to commit to a 5.5-day work week, office hours.

Job Overview:

This role is for a highly skilled and detail-oriented IT professional to oversee and support our IT infrastructure across multiple outlets in Singapore. The candidate will be responsible for managing and maintaining our organization's hardware, software, network systems, and IT assets, ensuring smooth day-to-day operations. This role requires a broad knowledge of various IT systems, strong troubleshooting abilities, cybersecurity and data protection fundamentals, and effective vendor management skills.

Key Responsibilities:

• Administer Windows and Ubuntu servers, ensuring they run efficiently and securely.
• Manage VMware Host Clients for virtualized server environments.
• Administer Microsoft Office365 and Azure environments, handling user management, configurations, and online administration.
• Oversee the management and maintenance of Windows Active Directory, including user account setups, security groups, and policy enforcement.
• Maintain, configure, and troubleshoot firewalls and VPN solutions.
• Administer Access Points, network switches, and Cloud Key for seamless connectivity.
• Set up and maintain laptops and accounts for new users using Active Directory.
• Install, support, and troubleshoot software and hardware, including peripheral devices such as printers, scanners, and modems.
• Manage cloud services such as Amazon AWS and Cloudflare for security and cloud configuration.
• Administer Network Shared Drives, ensuring file access and security.
• Maintain data backups and ensure data recovery systems are operational.
• Support Microsoft SharePoint environments and ensure team collaboration tools are optimized.
• Oversee the setup and online access of CCTV systems for remote monitoring.
• Manage products for door access control and ensure the security systems are fully operational.
• Setup, monitor, and maintain PABX telephone systems for seamless communication.
• Develop and maintain an inventory of IT assets, including desktops, laptops, monitors, hard drives, modems, printers, and other peripherals.
• Manage spare parts inventory, coordinate deliveries, and process RMA exchanges for warranty parts with vendors.
• Conduct preventive maintenance, including inspection and data cleansing of server rooms, workstations, printers, and peripheral devices.
• Engage with IT vendors to communicate company requirements and coordinate the procurement of hardware and software.
• Assist in purchasing, installing, configuring, and maintaining IT hardware and software, while keeping IT asset and license information up to date.
• Provide IT support across various center locations in Singapore, including troubleshooting laptops, printers, access points, walkie-talkies, CCTV systems, and more.
• Organize and conduct training sessions and awareness workshops for end-users.
• Support the setup of new locations, including configuring Access Points, CCTV, door access systems, and telephone systems.
• Maintain electrical UPS power systems in data centers and support server room operations.
• Assist in the creation, maintenance, and management of websites, including WordPress management and updates.

Requirements:

• Min Degree in IT
• Min 1 to 2 years experience in similar capacitu
• Administrator-level knowledge in Windows and Ubuntu server environments.
• Expertise in VMware, Microsoft Office365, and Azure.
• Knowledge of data backup solutions and collaboration platforms (Microsoft SharePoint).
• Previous experience in a multi-site IT support role, especially across various locations in Singapore.
• Strong knowledge of networking, including access points, firewalls, VPN, and switches.
• Experience with CCTV systems, door access products, PABX telephone systems, and NAS.
• Proficiency with cloud services such as AWS and Cloudflare.
• Experience in managing IT assets and inventories, including RMA processing.
• Ability to troubleshoot and support various hardware and software issues.
• Strong vendor management and procurement experience.
• Experience setting up and maintaining data centers or server rooms, including electrical systems (UPS).

Interested candidates, please email your resume to [email protected] or click apply here.

Job Responsibilities:

• Provide technical support and maintenance of IT infrastructure
• Monitor system performance, troubleshoot, and resolve IT issues
• Implement system upgrades and enhancements

Job Requirements:

• Diploma/Degree In Information Technology/Computer Engineering or equivalent
• Min 6 years of experience in IT support and infrastructure maintenance of network hand-on maintain and troubleshooting of data network (LAN/WAN) and or large enterprise network, including due diligence to ensure security and resiliency of the network platform
• Good communication, project management, strong analytical, problem-solving skills
• Proficiency in one of the following: Checkpoint Firewall, CISCO Networks, Palo Alto Networks Firewall, Firewalls, Network routing (BGP, OSPF, EIGRP) and switching technologies, or Web and Portal
• Have working experience in implementation, troubleshooting and analytical knowledge of:
• Next-Gen and application aware firewalls
• Network Routing (BGP, OSPF, EIGRP) and Switching Technologies
• Good understanding of Telecommunications Infrastructures and equipment
• Load Balancer
• DNS and Proxy
• Certifications in CCIE, CCNP, CCNA

Responsibilities:

• Provide technical support and maintenance of IT infrastructure.

• Monitor system performance, troubleshoot, and resolve IT issues.

• Implement system upgrades and enhancements.

Requirements:

• At least 6 years of experience in IT support and infrastructure maintenance of network hand-on maintain and troubleshooting of data network (LAN/WAN) and or large enterprise network, including due diligence to ensure security and resiliency of the network platform.

• Proficiency in one of the following: Checkpoint Firewall, CISCO Networks, Palo Alto Networks Firewall, Firewalls, Network routing (BGP, OSPF, EIGRP) and switching technologies, or Web and Portal

• Candidate shall have working experience in implementation, troubleshooting and analytical knowledge of:

i) Next-Gen and application aware firewalls

ii) Network Routing (BGP, OSPF, EIGRP) and Switching Technologies

iii) Good understanding of Telecommunications Infrastructures and equipment

iv) Load Balancer

v) DNS and Proxy

• Ability to respond to emergency situations promptly and be able to perform system upgrade after office hours/weekends where necessary.

• Certifications in CCIE, CCNP, CCNA

• Good communication, project management, strong analytical, problem-solving skills.

Role: System Analyst

Experience: 10+ Years

Key Skills:

Shell Script, SQL, Spark, Python, System Diagram

Key Responsibilities:

· Participate in end-to-end projects for system implementation of machine learning system

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Liaise with application teams across group and countries build the enhancements according to the technical solution plan

· Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

· Ensure scalability and maintainability of applications

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

· Perform data mapping and process mapping with interfacing applications

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

· Test, maintain and recommend software improvements to ensure strong functionality and optimization

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

· Liaise with other application teams and business users to prepare test data to support test scenarios

· Manage project change request approval windows and deployment schedule

· Facilitate and provide technical and testing support before and after production deployment

· Liaise with other units across IT and Business in the organization

· Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

· More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

· At least 8 years of experience in application and process design

· Ability to multitask effectively and handle large amounts of data

· Moderate SQL skills are required

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

· Experience in Hadoop ecosystem and technologies

· Experience in NoSQL database or Big Data

· Experience in Git, Jenkins, JIRA

· Experience in SharePoint and Confluence

· Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Interested candidates, please email your resume to [email protected] or click apply here.

Job Responsibilities:

• Provide technical support and maintenance of IT infrastructure
• Monitor system performance, troubleshoot, and resolve IT issues
• Implement system upgrades and enhancements

Job Requirements:

• Diploma/Degree In Information Technology/Computer Engineering or equivalent
• Min 6 years of experience in IT support and infrastructure maintenance
• Good communication, project management, strong analytical, problem-solving skills

Responsibilities

• Responsible for day-to-day operational activities, including maintenance and tool installation in TRUST systems, to ensure optimum system performance and determine the system strategy for business continuity.
• Responsible for implementing and applying daily system health checks and proactive incident reporting.
• Support new operation initiatives and to drive development of system integration, acceptance, performance management practice and performance testing.
• Work with different stakeholders to perform technical support for any TRUST incident or request.
• Support integration services between external systems either on premise, hybrid, or public cloud environment to support TRUST systems by working closely with different stakeholders.
• Responsible for ensuring backup solution for TRUST data and system are operational state
• Support for any application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA.
• Responsible for tracking and maintaining TRUST asset inventory to ensure all asset are accounted for.
• Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.

Requirements

• Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.
• Added advantage with AWS Certification,working experience in Cloud-based services, IT operations and vendor management.
• Working knowledge of and experienced in Public Agency IT/System environment is preferred.
• Familiar with cloud-based services such as Government Commercial Cloud (GCC), AWS and/or Azure, in particular system ops services.
• Familiarity with security and access control measures to control privileged access to test and production environment.
• Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load
• Troubleshooting connectivity and data transfer issues.
• Knowledge of Infrastructure as code (IaC) including Cloud formation and terraform is a plus. Certification in AWS SysOps is a plus.

Summary of Job Description

Senior Application Specialist plays a crucial role in providing overall support to the Hospital Information System (HIS) and its integration with other clinical & business systems by providing in-depth technical skills to analyse, evaluate, propose and implement total solutions to achieve business objectives.

To collaborates closely with stakeholders (users, internal IT teams and management) to ensure workplaces operational effectiveness and efficiency.

In escalated situations, Senior Application Specialist handles user’s inquiries and concerns to maintain good relationships and strive for excellent user experiences.

Key Responsibilities

1. Collaborate with business users to gather, define and analyse requirements. Recommend and/or design technical solution for business requirements (including providing the necessary configuration setup), hands-on deployment and document the overall solution / workflow.

2. Work closely with vendors to test and validate their delivery as well as support business users in the User Acceptance Test.

3. Manage the end-to-end project implementation together with internal and external teams, i.e: Business Users, IT-PM, Infrastructure, Infor Security, Vendors.

4. Provide 24x7 production support and troubleshooting together with internal and external users and vendors when required.

5. Undertake ad-hoc assignments and responsibilities that may be assigned from time to time.

· Self-driven individual who is able to work independently as well as in a team.

Requirements

· Degree in Computer Science, Software Engineering, Management Information Systems or equivalent.

· Having 4 or more years of hands-on working experience in a system / application analyst or similar role, preferably in the healthcare industry.

· A self-starter who is assertive, independent and can work on multiple concurrent projects.

· Able to handle multiple simultaneous tasks and to prioritise multiple requests.

· A service-oriented team player with keen eye on details and able to communicate both verbally and in writing with various groups.

· Initiates discussions with users or external groups to resolve issues.

· Successful track record in project management, user and vendor management.

· Understanding of an EMR application and workflow will be an added advantage.

· Strong communication skills.

· Good problem-solving skills and ability to make informed decision.

· Self-driven individual who is able to work independently as well as in a team.

· Hands-on experience with Structured Query Language (SQL) would be advantageous.

· Proficiency in data analytics would be preferred.

· Experience in Azure, Power BI, Tableau, Python, R and AI/ML, would be an added advantage.

TECHNICAL MANAGER Duties and Responsibilities:

• Serve as the technical expert for detailed design and construction aspects of the project

• Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers and contractors

• Perform expediting actions in sourcing technical information, submission of data/method statement for installation, delivery and transport of materials/equipment, storage and issuance for site installation works

• Prepare detailed installation plans, methodology, processes and procedures for support of construction team

• Propose and oversee timelines for engineering proposals and submissions are met

• Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

• Set up procedure and processes in monitoring and tracking of engineering related documentation throughout project lifestyle

• Communicate and collaborate with other managers, suppliers, and contractors

• Prepare and deliver various installation/erection or construction related presentations, both internally and externally

Requirements and Qualifications:

• Analytical and mathematical mind, capable of evaluating and solving various complex problems

• Leadership skills necessary to manage and develop a teamwork ethics

• Organizational competencies and project management skills to keep project, processes, and the entire engineering tasks on track

• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

• Ability to work independently as well as part of a team

Technician Responsibilities:

• Diagnose, troubleshoot and repair mobile devices;

• Quality control and testing of repaired devices to ensure full functionality. Resolve/manage customer inquiries;

• Able to interact positively with customers at the storefront and over the phone;

• Ability to multi-task between repairs and customer service;

• Other related duties as required;

• Maintain and use repair tools and equipment. Including software and in-store POS system to track repair tickets and inventory;

• Strategically plan the order of operations to ensure a successful repair;

• Provide estimates and quotes;

• Glass only replacement on Samsung and iPads;

• Microscopic Board work; component replacement Hand-solder SMT components,

• remove and replace thru-hole comp without board damage,

• solder wires and cables,

• Diagnosis, troubleshoot and repair mobile devices;

• identify assembly and documents issues;

• Repair logic board issues from water damage.

Requirements:

• Excellent knowledge of customer service best practice with previous experience;

• Ability to repair a variety of mobile devices (i.e., iPhone, Samsung, LG, Motorola, Sony, Huawei and OnePlus phone, and iPads.);

• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing;

• Knowledge of mobile devices including manufacturers, operating systems, and network service providers;

• Willing to work flexibly and with enthusiasm;

• Excellent organizational skills;

• Good attention to detail and ability to show initiative;

• Ability to demonstrate practical troubleshooting and problem analysis techniques;

• Ability to plan and prioritize your workload without supervision

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (600+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

As a Valuations Analyst Intern, you will be involved in one of the most important steps in renting and selling a property in Singapore — coming up with the pricing. Good pricing is a deciding factor for clients to choose whether to work with Propseller and for our chance to rent or sell their properties at the highest price.

Using our own methodology, you will gather information and data from multiple sources, put them in a professional and presentable format, and discuss the pricing with our Inventory Managers. These prices will be relied upon by our Real Estate Consultants and potential clients.

This internship opportunity will provide you with unique exposure to valuation analyses and prices of various types of residential properties in Singapore.

Duties & Responsibilities

• Collect relevant property information and data from various sources and ensure data accuracy in our valuation reports;
• Ensure professionalism in our valuation reports through quality data and formatting;
• Conduct research and prepare sales materials such as slide decks for the outside sales team;
• Work closely with the Portfolio Managers to analyse large amounts of data and multiple factors to arrive at property prices for various types of residential properties in Singapore;
• Actively propose and implement new processes to improve workflow efficiency;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

Coming up with property prices is a combination of science and art, which requires an analytical yet flexible and creative mind. You come with an open mind and are excited about the exposure to the various residential properties in Singapore.

You are also able to stay highly motivated throughout with a strong sense of responsibility and work ethic. As a hard-working individual, you must be ready to both experience the fast pace of a start-up as well as soak into a culture of fun! If you think you fit in as our ideal candidate, do not hesitate to contact us now!

Requirements

• Student currently enrolled in 2nd to 4th year of university studies;
• Proficient in Google Suite (particularly Google Sheets) and with computers in general;
• Organized and able to Multi-task: You are skilled at managing your time, priorities, and tasks, getting them done fast, even when things can be chaotic;
• Analytical Mind: You are not fazed by working with a large amount of data and considering many other various factors at a single point in time;
• Fast and Accurate worker: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Can-do Attitude Problem-solver: You are a roll-up-your-sleeves doer. When you see a problem, you arrive at a solution quickly, and know what it takes to get things done;
• Able to commit either full-time or part-time for at least 6 months: full-time working hours will be Monday to Friday (9 am - 6 pm), while part-time working hours will be at least 2.5 days per week (9 am - 6 pm).

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• All training provided including a 2-week onboarding program to get you started. Be ready to learn a lot;
• Own and build some of the components of an organization made to last;
• Team of exceptional people to learn from;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) - Video Call: Introductory call
2. Case Assignment
3. Interview 2 (1hr) - Physical: Case presentation with our Head of Operations & team
4. Welcome aboard!

Compensation

Base Salary: $1,500 per month (full-time)

Job description:

· Collaborate with stakeholders to gather and analyze business requirements.

· Develop detailed documentation of business requirements, system specifications and workflows.

· Work closely with developers and IT teams to ensure successful implementation of solutions.

· Perform data analysis to support decision-making and strategy development.

· Identify new business opportunities through market research and support the preparation of business proposals, presentations and reports for clients or management.

· Develop and maintain internal and external relationships to support management of scope and expectations.

· Operates as a team member and as a team leader. Advise on methods to improve business processes.

· Consider the business implications of the application of technology to the current and future business environment.

· Manage office documentation, filing and record-keeping systems.

· Coordinate and schedule meetings, appointments and business events.

· Assist in preparing reports, presentations and business documents.

· Provide administrative support for internal and external documentation and formally initiate and deliver requirements and documentation.

Skills & Qualitications:

· Education: Bachelor’s degree in Business Information Systems, Business Administration or a related field.

· Experience: 1-2 years of experience in similar role

· Communication skills

· Problem-solving and analytical abilities.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic understanding of programming language.

. Able to travel and short stay to counteries in Asean and Australiasia.

As a vital team member, you will be responsible for identifying the areas of improvement in our current business processes, developing and implementing new strategies and technologies, and collaborating with stakeholders to ensure alignment and successful adoption of the new procedures. Additionally, you will conduct process audits and performance assessments to ensure the effectiveness of the new processes and provide training and support to the team members, to ensure that the best practices are followed.

If you’re a self-starter, motivated and want to make a significant impact in the business world, we would love to have you. We offer competitive remuneration packages, health & travel benefits, and plenty of growth opportunities.

Objectives of this role

• Analysing current business processes, workflows and procedures to identify areas for improvement.
• Developing and implementing optimised processes and procedures to enhance efficiency, productivity and customer satisfaction.
• Collaborating with stakeholders to design and execute process improvement initiatives aligned with organisational goals.
• Monitoring and evaluating the effectiveness of implemented process changes, measuring key performance indicators and making necessary adjustments for continuous improvement.
• Stay updated on industry trends, emerging technologies and process improvement methodologies.

Your tasks

• Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement.
• Develop and implement relevant processes and technologies to optimise the organisation’s internal operations.
• Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations.
• Communicate with shareholders and stakeholders to ensure alignment on proposed changes.
• Monitor process audits and evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustments.
• Create process documentation and guidelines, including standard operating procedures and workflow diagrams.
• Provide training and support to team members on new processes and best practices.

Required skills and qualifications

• Bachelor’s degree in business administration, management or a related field.
• 5+ years of experience in business process analysis and project management.
• Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, TQM or ISO 9000:2000.
• Familiarity with process mapping and modelling techniques.
• Strong analytical skills with the ability to collect, study and interpret complex data.
• Ability to manage and perform multiple complex tasks as part of the daily work assignment.
• Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.
• Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.

Preferred skills and qualifications

• Relevant certification in business process management or a related field.
• Working knowledge of process improvement methodologies, such as Lean Six Sigma.
• Experience in project management and change management.
• Knowledge of specific industry regulations and standards.
• Experience in change management methodologies.
• Familiarity with data analytics and visualisation tools.