This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

Roles & Responsibilities

We are looking for an IT Analyst to design and implement functional and cost-efficient IT systems. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential. If you have hands-on experience with technical projects, we’d like to meet you. Your goal will be to leverage tech solutions to meet organizational needs.

Must have working experience in 3 or more of the following:

Web application

• ASP.Net platform (C#)
• HTML, CSS, Javascript, JQuery, BootStrap
• XML, JSON, SOAP (Interface, Webservice)
• Microsoft SQL Server
• Windows Presentation Foundation (WPF)
• Crystal report (version 7 & above)

Android & iOS project

• Flutter
• API (Entity Framework, Linq)
• Microsoft SQL Server

Salary will commensurate with experience and qualifications.

We are looking to hire an IT Engineer to manage our company’s computer systems as well as managing POC deployments and demos to clients. As an IT Engineer, you will be responsible for hardware configurations, installing/upgrading software, managing network systems, system integration and training staff on correct operating procedures.

The Responsibilities:

For this role, the IT Engineer will be involved in IT matters for both internal and external stakeholders.

There will be frequent travels from sites to sites. You will be responsible for maintaining, operating, troubleshooting, and integrating systems. You will be responsible for setting up and testing IT-AV systems in various locations. You will be expected to support/work with our AV Engineers / Project Managers to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional, and that equipment and system downtime are kept to a minimum.

The IT Engineer will provide onsite event supporting alongside manufacturers. The IT Engineer will also be expected to provide UC/IT related advice to clients when required.

From time to time, the IT will need to complete questionnaires, audit surveys (ISO, J-Sox) and supporting documents for audits relating to IT, not limited to our IT infrastructure and our processes.

The IT Engineer is also required to manage our IT assets including but not limited to: recommendation, purchasing, deployment and refreshment. You will be involved in the new hire onboarding and offboarding. You also expected to develop or improve on current IT processes from time to time.

The Pre-Requisites:

• Minimum diploma in Computer Science or Information Technology
• Proven work experience as Desktop Support Engineer or Support Technician.
• Knowledge of IP networking and security, Router, Switch, Firewall, and VPN
• Understanding of network fundamentals such as multicasting/unicasting data transmission
• Excellent analytical, interpersonal and communication skills
• Knowledge with Zoom, Teams & O365 administration and operation
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to travel and work after hours when necessary
• Excellent interpersonal skills
• Good written and verbal communication skills
• Ability to effectively handle stressful situations
• Good customer service
• O365 Certifications will be a plus point
• CCNA Certifications will be a plus point
• ITIL Certifications will be a plus point

Job Scope:

1. The temporary staff to be recruited will provide project management. The staff will perform the following:
   1. Oversee the implementation of the upcoming IT infrastructure project and keep track of the project progress;
   2. Facilitate project meetings and presentations to keep all parties informed and engaged;
   3. Ensure that all project deliverables meet quality standards and contractual obligations;
   4. Project risk management to monitor, identify potential risks and develop mitigation plans; and
   5. Ensure all aspects of the project are completed and documented.

Requirements:

1. Bachelor's degree in a related field such as Computer Science,Information Technology, or Engineering.
2. Professional Certifications (preferred):

• Project Management Professional (PMP)
• IT Infrastructure Library (ITIL) for IT service management and/ or
• Certified Information Systems Security Professional (CISSP) for cybersecurity knowledge

Working Hours:

8.30am to 6pm (Mon to Thu) and 8.30am to 5.30pm (Fri)

Location: Alexandra Road

Contract Period: 12 months

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

We are seeking a highly skilled IT Project Manager to lead and oversee the planning, execution, and delivery of IT projects across our organization. The ideal candidate will have a proven track record of managing complex IT initiatives, ensuring they are completed on time, within budget, and aligned with business objectives. This role requires strong leadership, technical expertise, and exceptional communication skills.

Key Responsibilities

• Project Planning: Develop comprehensive project plans, including scope, objectives, timelines, resources, and budgets.

• Team Leadership: Lead cross-functional teams, including developers, analysts, and stakeholders, ensuring effective collaboration and alignment.

• Risk Management: Identify potential risks and develop mitigation strategies to minimize project impact.

• Stakeholder Management: Act as the primary point of contact for project stakeholders, providing regular updates and managing expectations.

• Resource Allocation: Allocate and manage resources effectively to achieve project objectives.

• Quality Assurance: Ensure project deliverables meet quality standards and business requirements.

• Budget Management: Monitor and control project budgets, ensuring efficient use of resources.

• Agile Practices: Facilitate agile practices such as sprint planning, stand-ups, and retrospectives where applicable.

• Documentation: Maintain comprehensive project documentation, including reports, logs, and post-project evaluations.

• Continuous Improvement: Identify opportunities to improve project processes and methodologies.

Requirements

Required Qualifications:

• Education: Bachelor’s degree or Diploma in Computer Science, Information Technology, or a related field.

• Experience:

• 1-3+ years of experience as an IT Project Manager or in a related role.

• Proven experience managing software development or IT infrastructure projects.

• Skills:

• Strong understanding of project management methodologies (Agile, Scrum, Waterfall, etc.).

• Excellent organizational and time-management skills.

• Ability to manage multiple projects simultaneously.

• Strong problem-solving and analytical skills.

• Excellent verbal and written communication skills.

• Technical Knowledge: Familiarity with IT systems, software development lifecycles, and relevant tools (e.g., JIRA, Trello, MS Project).

• Certifications: Agile or SCRUM certifications are highly desirable.

Why Join Us?

• Opportunity to work on innovative and impactful IT projects.

• Collaborative and dynamic work environment.

• Professional growth and development opportunities.

We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

Functions/Responsibilities:

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Performance Requirements:

• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.
• Ability to solve complex technical problems.
• Ability to travel occasionally for client meetings and project-related activities.

Education or Qualification:

• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus.

• Understands the commercial cost/financial/budget impact of decisions to be taken, for any products/solutions to be developed, considering the overall impact to a customer proposal and recommending the appropriate solutions
• Participate in deep architectural discussions to ensure solutions are designed for successful deployment.
• Design of solution offerings including services, support, training (classroom, roundtables, webinars). Detail definition of Solution Components, Scope of Work, Deliverables, Effort Sizing and Pricing.
• Implementation planning and delivery for Proof Of Concepts (POC), Migration Services & Deployment Services.
• Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives
• Self-sufficiency in leading pre-sales activities aiming to close sales opportunities.
• Achieving reliable, timely and high-quality design and deployment work.
• Any other duties as assigned by management.
• systems integrator Skills

Job Responsibilities

• Good customer service and troubleshooting skills
• Ability to communicate technical information, both verbal and written to the end-users.
• Installation, set-up of system and maintenance activities, as well as deployment
• Perform systems administration, update IT applications & IT infrastructure system (eg. Windows & Linux servers)
• Perform recovery procedures to solve system issues
• Experience with electrical wiring, carpentry, and metal fabrication is a plus.

Job Requirements

• Exposure in both IT technical installation and repair are plus points
• Proficient in verbal and written English and Mandarin/Chinese is preferred (high frequency in dealing and coordinating with Chinese speaking clients and vendors)
• Positive attitude, diligent and keen to learn

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities：

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

Responsibilities:

Business Intelligence and Reporting

Collaborate closely with stakeholders to understand and fulfill data needs, providing actionable insights.
Design and maintain Key Performance Indicators (KPIs) to evaluate and monitor business metrics.
Create and optimize interactive dashboards in AWS QuickSight, transforming complex data into accessible visualizations for decision-makers.
Generate automated and ad-hoc reports for management to track and analyze critical metrics.
Customize dashboards to meet specific reporting requirements across business units, ensuring they are user-friendly and provide comprehensive views of key performance metrics.
Data Collection and Integration Planning

Collaborate with the IT Team to plan and coordinate data collection and integration efforts, ensuring data from various sources, such as sales transactions, customer interactions, and inventory records, is effectively captured and managed.
Support the development and maintenance of data pipelines to ensure accurate and timely data availability for analysis.
Data Quality and Governance

Ensure data accuracy, completeness, and consistency across all datasets.
Implement and enforce data governance standards and policies.
Cross-Functional Collaboration

Act as a bridge between technical and non-technical teams, translating business needs into technical requirements.
Collaborate with various departments to gather requirements and develop effective data solutions.
Ad-Hoc Analysis & Support

Provide ad-hoc analysis and insights as needed to address specific business challenges or support key initiatives.
Troubleshoot and resolve data issues, queries, and discrepancies in reports or visualizations.
Any adhoc tasks as and when assigned by immediate superior.
Requirements:

Bachelor’s degree in Business Analytics, Data Science, Statistics, Information Systems, Economics, Accounting, or a related field.
Proven experience as a Business Intelligence Analyst, ideally in the retail industry, with a focus on business intelligence and dashboard creation.
Strong understanding of retail business processes and trends.
Proficiency in AWS QuickSight and Snowflake, or equivalent cloud-based BI and data warehouse platforms.
Proficiency in Advanced Ms. Excel formula and data model.
Proficiency in SQL for querying and managing data is essential.
Experience with Python is advantageous, particularly for data manipulation, automation, and machine learning.
Strong analytical and critical thinking skills with a problem-solving mindset.
Effective communication and collaboration skills.
Ability to work independently in a fast-paced and dynamic environment.

About the role

This is an onsite role that forms part of a larger global IT Team, focused on customer satisfaction for the end users we support, our employees. Within the role you will be utilizing your extensive knowledge of both Windows and macOS, leveraging your previous experience and existing skills in end-user support. This is an extremely fast-paced environment so you need to be highly organized, possess excellent communication and customer service skills, and enjoy working with end-users daily.

Information technology is a vital and integral part of our success. At 10x, IT not only provides secure, stable, and scalable infrastructure and services for the business, it serves as a catalyst for innovation and productivity. This role requires being in office Monday through Friday.

What you will be doing

• Procure, configure, deploy, and support desktops, laptops, and other end-user devices
• Manage user accounts, security groups, mailing lists, and application access according to SOPs
• Handle service requests, troubleshoot and resolve issues in a thorough, timely and professional manner for on-site and remote users
• Maintain detailed documentation, change records, and inventory
• Support and maintain audio/visual and VoIP software and devices
• Understand, troubleshoot, and set up printers

Minimum Requirements

• 5 years of experience supporting Microsoft Windows and Apple macOS
• 5 years of IT helpdesk experience

Preferred Skills and Experience

• Bachelor’s degree in IT-related field or equivalent work experience
• Be able to do physical work, multi-task, and pivot on tasks
• Administration experience in Google Workspace, Okta, Zoom, Slack, Druva, Microsoft 365 Apps Admin Center, or the equivalent would be an added advantage
• Understanding of basic networking protocols and security concepts such as WiFi, DNS, DHCP, SSL, VPN, and encryption
• Ability to clearly explain IT concepts to both technical and non-technical users
• Experience with supporting VoIP and audio/visual systems
• Willing and able to work in a team and comfortable working independently
• High energy and passion for your work
• Excellent written and verbal communication skills
• Experience with Mobile Device and Endpoint Management: MS InTune, Kandji
• Experience in ServiceNow or equivalent ticketing system
• Experience with endpoint protection
• Knowledge of Asset Lifecycle Management

About the role

We are seeking an enthusiastic and dedicated IT Support Specialist to join our team at GenScript Biotech (Singapore) PTE. LTD. in the Kallang Way Central Region. In this full-time role, you will be responsible for providing efficient and effective IT support to our APAC users, ensuring their technology needs are met and their productivity is maintained.

What you'll be doing

• Respond to and resolve IT-related inquiries and issues from users in a timely manner
• Provide first-line technical support for hardware, software, and network-related problems
• Diagnose and troubleshoot a variety of IT issues, escalating complex problems to the appropriate team
• Assist in the deployment and configuration of new hardware and software
• Maintain accurate records of support activities and incidents
• Contribute to the continuous improvement of IT support processes and procedures
• Collaborate with cross-functional teams to ensure seamless IT service delivery

What we're looking for

• Minimum 3 years of experience in a similar IT support role, preferably in a fast-paced, multinational environment
• Strong knowledge of hardware, software, and network troubleshooting
• Proficient in using various IT support tools and applications
• Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users
• Proactive problem-solving skills and the ability to work independently or as part of a team
• Familiarity with ITIL frameworks and best practices is a plus
• Fluency in English and Mandarin is required as the role requires close collaboration with our team in China

Responsibilities:

• Sourcing of new Clients

• Servicing current Clients and maintaining good relationship

• Arranging of appointments, presenting business proposal to customers

• Handle IT enquiries on sales, quotation and service enquiries promptly

• Ensure continued maintenance of business and maximize growth potential of company

• Drive performance and achieve growth plan with sales activities aligned with company’s direction

• IT sales forecasting, target setting and sales reporting.

• Be knowledgeable about the products and solutions.

• Negotiate prices and terms on offers submitted and follow up to closing.

• To provide good sales and post sales support to clients and constantly review to ensure quality sales support.

Requirement:

• Sales experience with minimum 1 years and above.

• Highly motivated, able to take initiative, open to changes, decisive and driven for results and quality

• Good negotiation skills to articulate and ability to convince the benefits of our services.

• Willingness to interact daily with customers from a wide range of cultures and backgrounds.

• Sense of urgency for meeting, self-driven & taking ownership

• Experience in working with IT distributors & vendors

Responsibilities:

• Design and document IT and OT systems for shipboard networks.
• Coordinate and manage IT and OT projects to ensure timely delivery.
• Provide remote and on-site support for IT and OT systems.
• Analyze and resolve IT/OT system design and implementation issues.
• Develop and maintain comprehensive documentation for IT and OT systems.
• Contribute to the implementation of IT/OT governance procedures, including:

1. Reviewing OT system designs for new vessels
2. Evaluating and assessing new OT systems
3. Participating in system integration and user acceptance testing
4. Reviewing VLAN and firewall configurations with vendors and manufacturers
5. Supporting the implementation of cybersecurity projects across vessels
   

Requirements:

• 3-5 years of experience in maritime IT, including shipboard systems (engine automation, navigation, trim/fuel/route optimization, cybersecurity, incident handling)
• Strong knowledge of network design and troubleshooting for marine environments
• Occasional travel for on-site surveys and troubleshooting
• Tertiary qualification in IT networking or Marine Engineering
• Professional certifications (CCNP, NSE 6.0 or higher) preferred
• Strong understanding of cybersecurity best practices

What you'll do:

• Responsible for maintenance, enhancement and support of SAP ISU Billing and Invoicing application systems and implementation of related projects.
• Ensure batch jobs are designed to run smoothly and efficiently without applications related errors.
• Ensure project and enhancement objectives are met and delivered using full software development life cycle (SDLC), including post implementation review.
• Analyse and refine business and technical requirements and translate into effective applications and process design.
• Engage business users to discuss approaches, new projects, and enhancements.
• Provide technical support to users by working with software vendor(s) on troubleshooting and resolution.
• Manage software vendor(s) to support users on new business requirement and implementation.
• Ensure compliance with policies, standards and procedures

What you'll need:

• Basic understanding of project management principles.
• Familiarity with system design and development, particularly in SAP development, is a plus.
• Willingness to learn vendor management.
• Ability to engage with cross-functional IT stakeholders, including infrastructure and data center operations.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks and manage priorities effectively.
• Desired skillsets: Basic knowledge of Printing Software (Exstream), Interest in learning SAP ISU modules, Basic understanding of SAP ABAP Development & Awareness of security principles.
• Fresh graduates are welcome to apply for this position.

Job Responsibilities:

• Configure and setup end user machines such as desktops and laptops.
• Provide end user support to internal colleagues.
• Diagnose IT issues and escalate to internal IT team or external vendor where necessary.
• Performs 1st tier basic IT support role to support end-users computing needs by adopting standard ITIL processes
• Keeps track/monitor end-to-end change request (CR)
• Assist infrastructure team to gather additional information from end users related to CR
• Keep track of all end-user computing software licenses, assets inventory and accessories/peripherals
• Perform data purging activities as and when requested by clients

Technical Skillset:

• Knowledge of Microsoft desktop operating systems and desktop software
• Windows 7, Windows 8.1 and Windows 10
• Excellent hardware and software problem solving skills
• Ability to seek solutions to problems using one’s own resources

Job Requirements:

• NITEC or higher in Information Technology
• Candidates without working experience are encouraged to apply as well
• Candidate must be able to multi-task and able to work under pressure and manage stress effectively

Interested candidates may APPLY NOW or email us at [email protected]

• Collaborate with internal and external ICT providers/vendors to manage and support vessel IT systems effectively.
• Address and resolve vessel IT operational issues proactively while sharing technical expertise in broader vessel IT projects.
• Ensure the stability and availability of vessel IT equipment, services, and satellite communications to maintain business continuity.
• Deliver IT support and ensure quality service across all vessels.
• Under the guidance of the Fleet IT Manager, conduct thorough assessments of systems, applications, and processes to identify cybersecurity risks and control gaps.
• Communicate openly with the Fleet IT Manager to implement updated cybersecurity methods and policies.
• Install, test, maintain, and support onboard hardware and software applications.
• Manage fleet databases by updating and maintaining relevant documentation and system logs to ensure accuracy and currency.

Requirements:

• Diploma in Computer Science/Engineering, Electrical or Electronics and Communication Engineering, or a related field.
• Proficiency in networking and experience with firewall and managed switch configuration.
• Familiarity with Windows Server Administration, VMware, and virtualization implementation.
• Strong analytical skills with attention to detail, delivering high-quality results within deadlines.
• Excellent problem-solving abilities, backed by sound reasoning and judgment.
• Clear and confident verbal and written communication skills to establish credibility and demonstrate expertise.
• Willingness to work extended hours and travel as needed.
• Practical experience in vessel IT application management, database management, cybersecurity, incident management, and satellite communication equipment (e.g., VSAT, L-Band, LEO) is an advantage but not mandatory.

Responsibilities

Prepare sales quotations and receive sales orders.
Prepare delivery order, invoice and other relevant documents.
Liaise with suppliers/customers on delivery and stocks inventory / entries.
Provide support, including procedural documentation and relevant report.
Install and configure computer hardware, software, systems, networks, printers and scanners.
Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
Establish good working relationships with customers and other professionals.
Any ad-hoc assigned as instructed by manager.

Requirements:

Positive attitude & independent
Experience and knowledge in office system furniture or commercial carpet or interior design
Good contacts with interior Designer & Architect
Possess good interpersonal skills
At least 1 year of working experience in the related field is required
Preferably Entry Level specialized in Sales – Corporate or equivalent

Data Analyst

90 Seconds is looking for a Data Analyst to wrangle data and drive business intelligence. This person should be detail-oriented with good commercial acumen and will turn data into information, information into insight, and insight into business decisions. If you are a data wizard with a passion for AI, who wants to be part of a world leading, Sequoia-backed, services marketplace in pro video creation, play a key role and have immense impact on the business, then this is the role for you!

What you'll do

• Understand and manage the data structure of the 90 Seconds marketplace application.
• Extract data from our data sources through writing raw and complex SQL queries, interpret and analyse data and draw valuable insights
• Develop dashboards, graphs and reports using external BI tools including Looker Studios, HubSpot and Google Sheets.
• Work to build custom GPTs (and other AI applications) on top of our data to provide operational efficiencies.
• Work with senior leaders to understand and prioritise information needs and provide insights to the business
• Develop systems for data collection, data analytics and other strategies that optimise business intelligence .

Who you are

• Bachelor's degree in Mathematics, Economics, Computer Science, Information Management or Statistics
• Expert skills in SQL (for use with a PostgreSQL database)
• Experience using third party analytics tools like Looker Studios, HubSpot and Google Sheets or Holistics, Periscope etc.
• Technical expertise in data modelling, database design development, data mining and segmentation techniques.
• Passionate and excited by the efficiencies AI to bring to an organisation.
• Strong attention to detail and accuracy.
• Ability to work well in a fast paced, collaborative, highly cross‐functional environment
• Self‐motivated, independent, and proactive, with a pronounced ability to work through complicated problems.
• Ability to respond flexibly to the needs of the business.
• Strong communication skills, both oral and written

Responsibilities:

• Design and document IT and OT systems for shipboard networks.
• Coordinate and manage IT and OT projects to ensure timely delivery.
• Provide remote and on-site support for IT and OT systems.
• Analyze and resolve IT/OT system design and implementation issues.
• Develop and maintain comprehensive documentation for IT and OT systems.
• Contribute to the implementation of IT/OT governance procedures, including:

1. Reviewing OT system designs for new vessels
2. Evaluating and assessing new OT systems
3. Participating in system integration and user acceptance testing
4. Reviewing VLAN and firewall configurations with vendors and manufacturers
5. Supporting the implementation of cybersecurity projects across vessels
   

Requirements:

• 3-5 years of experience in maritime IT, including shipboard systems (engine automation, navigation, trim/fuel/route optimization, cybersecurity, incident handling)
• Strong knowledge of network design and troubleshooting for marine environments
• Occasional travel for on-site surveys and troubleshooting
• Tertiary qualification in IT networking or Marine Engineering
• Professional certifications (CCNP, NSE 6.0 or higher) preferred
• Strong understanding of cybersecurity best practices

Job Description

• Best to have formal experience in pre-sales, post sales, delivery team
• Experience in overall design for network and security solutions.
• To prepare and deliver the business value solutions for customers, including proposal writing, presentation, conduct, proof-of-concept to showcase its technical feasibility when necessary.
• Propose technical solutions and oversee the selection of technologies and work with subject matter partners to develop the proposed solutions to meet customer’s requirements.
• Articulate alternatives in terms of cost, benefit and risk where multiple solutions exist.
• Actively participate in identifying opportunities, generate proposals, and support sales efforts.
• Increase organization effectiveness by identifying opportunities to leverage solutions to other engagements.
• Take ownership and responsibility for customers’ risks and issues.

Responsibilities

• Sourcing of new Clients
• Servicing current Clients and maintaining good relationship
• Arranging of appointments, presenting business proposal to customers
• Handle IT enquiries on sales, quotation and service enquiries promptly
• Ensure continued maintenance of business and maximize growth potential of company
• Drive performance and achieve growth plan with sales activities aligned with company’s direction
• IT sales forecasting, target setting and sales reporting.
• Be knowledgeable about the products and solutions.
• Negotiate prices and terms on offers submitted and follow up to closing.
• To provide good sales and post sales support to clients and constantly review to ensure quality sales support.

Requirement

• Sales experience with minimum 1 years and above.
• Highly motivated, able to take initiative, open to changes, decisive and driven for results and quality
• Good negotiation skills to articulate and ability to convince the benefits of our services.
• Willingness to interact daily with customers from a wide range of cultures and backgrounds.
• Sense of urgency for meeting, self-driven & taking ownership
• Experience in working with IT distributors & vendors

Job Description

• assist to generate new leads for the sales team by cold calling to introduce products and services provided by the company.
• Manage client's IT and business satisfaction in the delivery of IT services and ensure profit objectives are met
• Identifying new business opportunities and manage end-to-end sales cycle, particularly in growing new business accounts
• Engage with principal, partners, and suppliers in sales activities on IT products and services of the Company
• Ensure sales targets are achieved and maintain good customer rapport
• Monitor market conditions and recommend pricing and market strategy
• Present, negotiate and prepare contracts, quotations, etc

Requirements:

• Minimum GCE “O” Level
• 1-2 years of working experience in IT System Integrator sales
• Possess strong initiative, people networking and creativity skills

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.