The Business Analyst specializes in analyzing market trends and consumer behavior to enhance product procurement strategies and drive sales department performance.

The role is required to leverage data to forecast demand, optimize inventory levels, and improve product offerings, while also evaluating sales tactics and customer engagement to boost revenue growth.

Job Scope

1. Data Management and Analysis

• Cleanse and process big data
• Automate data analysis processes
• Identify market trends and forecast

2. Dashboard Creation and Maintenance

• Develop and maintain various dashboards (sales, customer, product, internal operational)

3. Reporting and Decision Support

• Analyze data and compile finding
• Present recommendations to Head of Product

4. Market Research

• Stay abreast of market demands and trends
• Utilize insights for business strategy

5. Project and Initiative Management

• Propose and monitor new initiatives
• Track current project progress

6. Perform any other ad-hoc duties as assigned

Pre-Requisites

• Degree/Diploma in Business Analytics or related discipline
• At least 3 years’ experience in handling big data analysis
• Familiar with data analysis tools - Excel/Power BI/SQL/Tableau/etc.
• Strong analytical skills with ability to collect, organize, analyze data with great accuracy
• Strong communications skills to present and articulate complex information
• Ability to analyze information on market trends and industry development and interpret future potential demands
• Establish and manage budget plans and monitor budget outcomes
• Create marketing strategies and plans
• Evaluate media effectiveness
• Able to work in fast-paced, dynamic, and digitally centric environment
• Excellent written and spoken English
• Digitally-savvy
• Strong business acumen
• High level of initiative
• Capacity to work under high pressure
• Collaborative and highly adaptable team leader

Key Responsibilities:

· Develop and lead the workflow and workplace digital transformation roadmap to support the business strategic plan and operations.

· Develop and implement methodologies to identify needs and opportunities to improve the workflow and workplace effectiveness and efficiencies across the organisation.

· Design and document the workflow solution, ensuring the solution design meets requirements, compliance and security standards.

· Develop user training materials and conduct user training sessions to ensure end-users are proficient in utilizing the solution application/tool.

· Manage the organization's Information Technology Policy

· Address user information technology requests and resolve issues to solve root causes to improve work efficiencies and effectiveness.

Required Skills

To be successful in this role, he/she should have:

· Bachelor’s degree in Information Technology related field

· Minimum 5 years of reelvant work experience

· Able to think strategically and implement operationally

· Ability to understand business and translate that into action plans, policies and processes

· Know how to measure success

· Strong project management skills

· Strong change management skills

· Entrepreneurial in getting problems solved

· Exceptional verbal and written communication skills.

· Strong knowledge of Office 365 tools (eg. PowerAutomate, SharePoint, Teams) and experience in the management and administration of the tools.

· Solid working knowledge of current security protocols and threats

· Ability to formulate IT related policies and procedures

· Experience in process methodologies (Lean, Six Sigma, TQM, etc) will be advantageous

· Project Management (PMP) will be advantageous

Position: Senior Consultant (IT Infrastructure) – Japanese speaking

Responsibilities:

• Gathering, analyzing, and validating user business processes and requirements, ensuring accurate documentation into functional and non-functional specifications.
• Collaborating with cross-functional teams to define integration requirements between modules and interfaces with other systems.
• Performing requirement traceability and managing scope creep, including identification of out-of-scope requirements and escalation of issues.
• Reviewing and evaluating impact analyses, functional and technical designs, and specifications from both business and technical perspectives.
• Reporting project status and implementing risk/issue mitigation strategies.
• Managing and resolving issues arising from business requirements or systems solutions.

Requirements:

• Min. 3 years of project management experience in banking industry.
• At least 3 years of experience in infrastructure/ network projects, including hands-on implementation.
• Proficiency in documentation using PowerPoint, Excel and Word.
• Strong problem-solving skills, including AS-IS clarification/ visualization, root cause analysis, and preparation of decision-making documents.
• Able to speak in English and Japanese (in order to liaise with Japanese speaking stakeholders and clients).
• Experience with migration from Notes/ Domino to Microsoft 365 is a plus.
• Knowledge and experience in cloud platforms such as AWS and Azure, as well as Virtual Desktop Infrastructure (VDI).
• Client-facing experience and prior working experience in a consulting firm.

Good to have

• Migration from Notes/ Domino to Microsoft 365 experience
• Knowledge/Experience regarding (1) Cloud(AWS, Azure), (2) VDI.
• Client facing experience.
• Working experience in a consulting firm

Job Description

• To be a partner to business units, providing support to them on financial matters to meet the units' and Group's business objectives
• Support the financial and strategic management of business units, to align with financial goals and strategies within established financial standards and policies
• Responsible for driving forecasting, financial planning, and annual budgeting process for the business units assigned
• Financial Analysis & Management Review
• Support financial modelling for new investments/projects
• Provide post investment/project support
• Manage and keep full sets of books
• Highlight risks and opportunities, and work with BU's MD & Finance Controller to formulate strategies and plans to meet business target
• Ad hoc projects
  
  Duties
  60% Accounting
  30% Business partnering
  10% Financial modeling

Qualifications

• Minimum 8 years' relevant experience
• Degree in accountancy or equivalent
• Possess excellent Microsoft Excel modelling skills, and proficient in Microsoft PowerPoint
• Proven ability and experience in keeping full sets of books
• Working knowledge of SAP will be an advantage
• Proven ability to establish good working relationships with key decision makers, and able to work with staff at all levels
• Excellent time management, communication, decision-making, human relations, presentation and organizational skills.
• Mature personality and able to work well in a fast-paced, results-oriented, collaborative environment
• Able to operate independently, as well as a good team player
• Possess excellent analytical, numerate and strong writing skills

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire a Hybrid IT Engineer L2-L3 (Cloud/OnPrem), this is an exciting opportunity to expand your skill set, and achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Job Description –

Requirements:

Possess the relevant qualifications and/or be proficient in the following areas:

• Minimally Five (5) years of hands-on experience in the administration of servers and Cloud Operations (AWS and Azure).

• Working experience with ECS and EKS in AWS/Azure

• Good working experience with Linux platform

• Working experience with Microsoft Hyper-V, VMWare ESXi’s & vCenter, Nutanix, Azure and AWS experience

• Knowledgeable in Windows Operating Systems 2012/2016/2019/2022 Server

• Knowledgeable in Active Directory, DHCP, DNS, Group Policy, IIS, SCCM, WSUS, Windows Cluster

• Preferably experience in Commvault/Netbackup Veritas Backup Products

• Preferably experience in TrendMicro/Symantec Anti-virus products

• Knowledge with storage products is an advantage.

• Resourcefulness and problem-solving aptitude

• Proficient in coordinating and communicating customer requirements.

• Proficient in Windows scripting, powershell or any other scripting language

• Able to handle demanding service response and recovery turnaround.

• Able to manage daily support tasks to meet stringent SLA requirements.

• Excellent scheduling and multitasking skills

• Meticulous and process-oriented

• Good, hard-working attitude with ability to work well under pressure.

• Good communication skills English (written, spoken)

• Good analytical skills with ability to work with others to resolve problems.

• Good organization skills, with ability to properly document and track information.

• Good understanding with Application tiers, IIS, Databases

• Good understanding with Change Management processes

• Having experience in WOG environment is a plus

• Regular 8x5 support (shift rotation but no graveyard), required to be on standby for 7x24 support. Expected to work during off-peak hours on system activities

• Basic understanding of Linux OS and willingness to be cross-trained in Linux/Unix environment

• Basic Networking knowledge is a plus.

• Preferably certified in RHEL, Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent.

• AWS SysOps Certified or Azure Administrator Certified is a must.

Responsibilities:

• Install and configure software and hardware

• Manage servers and other related technology tools

• Set up accounts and servers

• Monitor performance and maintain systems according to requirements.

• Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels and conduct root cause analysis.

• Ensure security through access controls, backups and hosts firewalls.

• Ensure patching is done monthly and systems are upgraded with new releases and models.

• Ensure systems always comply with security policies, including vulnerability assessment, patching, and hardening.

• Respond promptly to Incidents and SRs

• Generate and Review Accounts monthly or as per required.

• Researching and recommending new approaches to improve the computer system.

• Providing technical support when requested within and after office hours.

• Develop expertise to train staff on new technologies.

• Build an internal technical documentation, manuals and IT policies.

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Qualifications and Profile

• This position requires relevant experiences in corporate financing domain with focus on designing and delivering IT solutions.

Mandatory skills:

• Holding a Bachelor's degree in accounting, finance or IT.
• Excellent knowledge of corporate & investment banking and different financial products including but not limited to Syndications, Participations, Commercial Loans, LC, Guarantees, Discounting, Factoring etc.
• Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.
• Experience working in Agile development methodology.
• Hands-on experience with BDD framework and UML.
• Comfortable working with SQL database queries.
• Experience with Microsoft Office tools.

Advantages:

• Any certification for Business Analysts e.g. ECBA, CBAP, PBA etc.
• Any experience in project management or in a functional lead role

Job Description:

The IT Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and infrastructure support.

Technical Competency:

• Technical scope (Back-end) with strong network setup and debugging.
• Windows command line and IIS. SQL skills are a bonus.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Fleet IT (Technical) Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Scope:

• Provide technical support Level 1, 2 and 3 for vessel applications and IT Systems

• Manage day to day production activities & shipboard IT projects implementation in line with IT Governance Standards and Cyber Security guidelines.

• Ensure the good IT systems implementation and maintenance as per Fleet IT Security policies and Cyber Security guidelines onboard vessels.

• Deploy and implement IT Systems and Vessel Applications to CMA CGM fleet.

• Coordinate maintenance services on board though various service suppliers

• Liaise with different IT teams

• Participate to the road map build and define the group target

• Provide process for industrialization, monitoring, backup / recovery and security

• Create, maintain documentation & procedure (Shipboard software, systems maintenance, Industry)

• Local IT asset management

Required:

• • General IT knowledge (Backup, AntiVirus, Anti-malware, PCs)

• Strong knowledge Workplace, Network and Infrastructure

• Windows configurations

• Knowledge on Maritime IT would be appreciated

• Knowledge on IMO 2021 & Cyber risk would be appreciated

• IT Project management

• Good Leadership with experience on multi country

• Ability to work in a high-pressure environment

• Knowing how to be accountable of topic from the end to end

• Strong skills in communication

• Strong interpersonal skills and the ability to communicate with a wide variety of people at different levels

• Fluent in English

• Knowledge or at least appetence for Digital & Technologies

• Already similar position into an international company

• Integrity, resilience, creativity, and team spirit are essential in this work.

• This position also requires great availability and can be need some 24/7 actions

• Occasional ship-boarding may be required.

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nishant Pawar

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Outsourced to Client Site at West (near Sunview Way)

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

Responsibilities:

• Maintain service items inventory control and order parts
• Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfill purposes on daily basis
• Liaising with Sales Dept & IT Dept closely on after-sales matters
• Handle incoming calls and enquires from corporate customers
• Answer email correspondence in a prompt and efficient manner
• Maintain proper records for billing purpose
• Maintain neat and timely update on the service form inputs to our system
• Any ad hoc requirements by the Manager

Requirements:

• Minimum Diploma or Certificate in IT/Computer or related studies
• Good communication skills and able to work independently
• Comfortable with dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service-oriented
• Enjoying interacting and communicating with people, and maintain good rapport with our in-house dept, suppliers and end-users
• Proficient in MS Office

Others:

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits, Staff Insurance

Job Description & Rerquirements

• To enhance Retail Banking System (RPG/400 in IBM AS400);
• Analyse the user requirements or modifications / enhancement requests;
• Document in detail the functional and technical specifications;
• Submit detailed work schedule and plan for approval;
• Design the work unit, code the program, compile and perform unit test;
• Work with the bank users to produce a test plan for testing all functions of the new program modifications;
• Update all changes done to systems, programs and operating instruction / Manuals;
• Train users to use each function of the new or amended application;
• Advise users on operation and backup procedures so that user can develop or update user manual.

Overview:

We are a Singapore listed company seeking a candidate to join our Investment team. This role presents an excellent opportunity for someone passionate about finance and investments to gain valuable experience in research, analysis, and investment decisions. This role is results driven and will offer ample autonomy and opportunities for personal and entrepreneurial development.

Responsibilities:

● Member of Investment Committee

● Work collaboratively with team members to brainstorm investment ideas, discuss research findings, and contribute to investment strategy discussions

● Conduct research and analysis of market trends, industry reports, and individual securities to identify opportunities to support decision-making process

● Prepare and update investment factsheets, monitor investment portfolio and provide updates

Qualifications & Experience:

● Minimum 5 years' experience in reputable investment management roles, ideally within the financial services industry in large organisation

● High level of integrity, professionalism, and commitment to ethical conduct

Benefits:

● Competitive salary and performance-based incentive

● Reasonable flexibility with working hours and working schedule

Selling the company's IT products and services for the Construction Sector

Identify new business opportunities and manage end-to-end sales cycles

Establish working relationships with key clients and stakeholders and become a trusted advisor who will understand their requirements and challenges

Ensure sales targets are achieved and maintain good customer rapport.

Monitor market conditions and recommend pricing and market strategy

Present, negotiate and prepare contracts, quotations, etc

At Ufinity, we are always on the lookout for people with strong analytical and programming skills to be part of a dynamic team that designs and delivers innovative mobile and web applications. The right incumbent would be passionate about delivering end-to-end solution, with a keen interest in picking up new technologies and tools, and applying them effectively to solve customers’ needs.

Role Responsibilities

• Ensure software applications and services are running smoothly on a day-to-day basis.
• Develop and implement policies, procedures, and duty rosters for teams to ensure personnel back up for maintenance of services, some of which are 24x7.
• Identify & understand business needs and provide solutions to address the needs.
• Gather, validate, and analyse requirements.
• Manage the project scope, schedule, cost, and resources.
• Develop user stories, functional requirements, and acceptance criteria.
• Conduct backlog refinement, impact analysis, and acceptance testing.
• Maintaining product backlog and roadmap. Prioritization of product solutions based on business value and customer impact.
• Ensure system or product readiness for smooth deployment, adoption, and operations.
• Ensures completion of documentation and filings to facilitate software development.
• Propose improvements to continuously address changing business needs.
• Constant engagement of stakeholders to align and manage expectations.
• Collaborate with the team on the product’s direction, roadmap, strategy and feature prioritization.
• Collaborate with team to conceptualize solutions and communicate to stakeholders.
• Monitor team members' work levels and review work performance.
• Facilitate the agile ceremonies: sprint planning, daily scrum, sprint review, sprint retrospective.

Requirements

• Degree/Diploma in Computer Science/Information Technology or an equivalent.
• Minimum 4 years of work experience in project management or business analysis.
• Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
• Prior working experience in IT business analysis, application solutioning design and testing.
• Knowledgeable of Agile methodology and design thinking.
• Strong analytical & problem-solving skills with a high level of initiative.
• Able to engage stakeholders and manage their expectations
• Able to understand and interpret requirements leading to technical implementation
• A team-player who is resourceful, takes ownership, and is highly collaborative.
• Ability to work under pressure and meet tight deadlines.
• Detail-oriented, data-driven, customer focused, and a quick learner.
• Strong verbal and written communication skills.
• Good documentation skills and business acumen.
• Can work with minimum supervision and is adaptive & open to change.

Preference

• Project Management (eg. PMP) or Agile (eg. CSM or CSPO) Certification.
• Business Analysis Certification (eg. Certified Business Analysis Professional)
• Use of Confluence and JIRA for managing projects collaboratively.

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

Overview

• Provide efficient application support and administration, including incident resolution, change implementation, request fulfilment, and problem management follow up
• Communicate proactively and professionally with stakeholders and partners
• Identify opportunities for improvement and act on them
• Thoroughly and accurately document problems and resolutions in service desk system and employee knowledgebase
• Work proficiently with minimal daily guidance
• Maintain a professional, collaborative, courteous, and respectful manner and provide high quality service to all users
• Observe and comply with client's policies and procedures for Health and Safety at Work and Equality and Diversity

Requirements

• 6-8+ years of relevant experience in a technical application support role working with Oracle Cloud/Oracle Fusion SCM or ERP and 3 years of functional and technical support experience
• Hands-on experience with one or more of the following Fusion modules: Oracle Order Management, Inventory Management, GOP, Shipping, Price Management
• Functional knowledge of core Supply Chain processes (supply planning, inventory management, order fulfillment, reverse logistics, etc.)
• Professional fluency in English required

Simply submit your application with your updated Resume in MS Word Format to Ee Shuan by clicking the ‘Apply link’ or call your friendly Consultant, Ee Shuan, at 6590 9901 for a confidential discussion.

EA Registration No. R23116670

EmiNET, www.eminet.com.sg

EmiNET is a regional Managed Service Provider in IT, networking, wireless infrastructure, Cybersecurity, Cloud/System/Storage. HQ in Singapore with subsidiaries in Malaysia, Indonesia, Thailand and Vietnam.

We are a strategic partner and reseller of Aruba, Alcatel-Lucent, Cisco and Cisco Meraki, Dell, HPE, Huawei, Lenovo, Microsoft, Palo Alto, Ruckus, Sophos, Symantec, Veeam, Veritas...

EmiNET is expanding its business in Singapore and regionally and is looking for energetic and committed candidates to join us.

IT System, Infra Services Manager (based in Singapore)

Scope of responsibility

• Overall responsible to achieve performance target of the service delivery & support team
• Manage a team of IT support engineers with various skillsets (Network, systems, cloud, security, desktops/laptops, OS, email……) in remote and onsite maintenance service support, problem troubleshooting, resolution, ticket creation and closing, escalation.
• Provide technical guidance, advise to the team of service delivery and support engineers
• Build highest level of Service Delivery, support competencies, unique proposition, competitive edge
• Develop, build technical excellence and competencies with certifications in Servers, Storage, Cloud & Cybersecurity
• Develop high performance remote and onsite maintenance support capabilities and procedure to achieve best-in-class service level guarantees
• Build & develop IT Managed Service Provider (MSP) & Managed Security Service Provider (MSSP)
• Build & develop AI, Intelligence Auto Alerts on existing or new IT support systems (All-In-PSA & RMM with Inventory discovery, IT automation, Remote Access, Patch Management, SLA, Billing & Invoice, integration to CRM and Financial Accounting)
• Manage trouble tickets, process and documentations for deployment, commissioning, maintenance, support
• Support RMA process for enduser customers, and manage RMA process with vendors
• Liaise with vendors/principals on all technical related matter. Escalation procedure to level 3 support by Vendors/Principals
• Build, train and transfer system/server/storage knowledge to other team members, users and stakeholders as required
• Coordinate and manage all IT change requests
• Understand all aspects of system configuration and technical/functional capabilities
• Perform user acceptance testing, troubleshooting and tests on the required systems
• Pre-sale technical support to endusers on system/server/storage/virtualization/cloud detail technical design and specifications
• Support all business reporting requirements
• Manage user profile, assigning roles, security settings, etc.
• Monitor and identify business and security risks, inefficiencies, issues and opportunities related to systems and work processes
• Manage and handling projects with relevant skillset and expertise. Including but not limited to project management, coordination, planning and scheduling with stakeholders and provide actual configuration and implementation base on the requirement and to satisfy customer needs stated out on the project scope and deliverable
• Perform any other IT support requirements
• Regional assignment relating the above if required
• New technical tasks may be assigned from time to time

Requirement

• Diploma or Degree in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems from a recognized institution
• In-depth, hands-on technical knowledge on Servers, Storage, Cloud, Backup, Restore
• Related certifications with Microsoft, or HPE, or Huawei, Or Lenovo
• 3 or more years experience in Servers/storage/Cloud implementation and IT Managed Services and Support
• 3 or more years of Team lead experience
• Practical knowledge in ITIL implementation, practices and processes
• Good hands-on knowledge and troubleshooting skills on IT systems, especially Cloud/Servers/Storage, OS, Cybersecurity, or Networks
• Good customer interaction, written and oral communication skills
• Ability to work with all levels, and ability to work and contribute in a team or individually

Attractive salary commensurate with experience. Able to start work immediately with short notice.

Please email your detail resume with current and expected salaries, contact number, and a recent passport-sized photograph to [email protected]

RESPONSIBILITIES:

• Provide Salesforce administrator support, focusing on the Lighting version.
• Act as a liaison between the business units and the application support team, collaborating closely with technical architects.
• Collaborate with the application support team and vendors to deliver timely support to users, addressing issues, queries and enhancements across the multiple countries.
• Engage with users and application support team to gather and analyse requirements, proposing solutions that align with business processes and meet functional needs.
• Ensure standardization across countries while continuously identifying ways to enhance system capabilities and functionalities.
• Lead automation and digitalization projects, working alongside users, the application support team, and vendors.
• Validate functionality with developers and facilitate user acceptance testing.
• Coordinates releases and provide post Go-Live support, including preparing training documentation and conducting training sessions.
• Stay informed about periodic application releases, advising both the application support team and business stakeholders on relevant enhancements and features.

REQUIREMENTS:

• Diploma or Bachelor's degree in Computer Science, Information Systems or a related field.
• 3-5 years of experience as a Business Analyst, preferably within the financial services industry.
• Previous experience as a Salesforce system administration is highly advantageous.
• Familiarity with project lifecycle methodologies.
• Demonstrated willingness to learn and adapt to new features and updates within Salesforce.
• Exceptional interpersonal skills with ability to effectively manage stakeholders.
• Strong analytical and problem-solving skills.
• Self-driven with positive attitude and a collaborative approach to teamwork.
• Ability to work independently with minimal supervision.
• Excellent time management skills, capable of efficiently prioritizing tasks to meet deadlines.
• Clear and concise written and verbal communication skills.

Experience in Automation testing using Selenium.

Good with Java programming.

Prior experience working in agile environment.

Must be good at manual testing.

- Determining the test scope for functional and regression tests based on project documentation - Be able to manage automation and manual testing tasks, under supervision of Singapore - management - Analysis, triage and defects tracking - Tracking, gathering and publication of regular status reports (reporting) - Proactively identifying and escalating risk and issues to leads, managers and stakeholders

Responsibilities:

• Contribute to the implementation of new IT projects
• Collaborate with the IT team to set up and configure computer systems and software applications
• Support system upgrades, installations, and software updates
• Provide timely and effective responses to user inquiries and resolve IT-related problems
• Assist in the administration of user accounts, permissions, and access rights
• Maintain accurate and up-to-date IT inventory records, including equipment and software licenses

The Ideal Candidate:

• Currently pursuing a Diploma in Information Technology or a related field
• Strong work ethic and commitment to delivering excellent results
• Strong communication and interpersonal skills
• Proactive and enthusiastic learner, thriving in dynamic environments
• Seeking full-time interns for a comprehensive 6-month engagement, and part-time interns committed to at least 3 working days a week

1. Responsibilities

· Strategic planning for IT security investments and technology adoption to maximize effectiveness of IT security controls against rapidly evolving threats.

· Develop and enhance the integrated Security Operations Centre (SOC) for advanced cyber threat monitoring and detection, early warning and active defence capabilities for both the Financial Sector and MAS as an institution.

· Work closely with internal and external stakeholders to manage the operations of the integrated SOC.

· Develop and implement cyber resilience frameworks, standard operating procedures and playbooks for cyber security operations and incident response.

· Ensure that cyber threats, risks and vulnerabilities are appropriately investigated and addressed promptly.

· Coordinate the investigations of cybersecurity incidents with internal teams and cross agency partners.

· Perform periodic management and third-party reporting.

· Work with partners to perform periodic rules tuning, streamline procedures and implement automation to improve efficiency and quality of output.

· Participate in various internal, external and international forums/projects on cyber security.

· Broad understanding of Financial Sectors operations will be provided so that we can better relate the linkages between business and cyber operation.

2. What we are looking for

• Strong interest in SOC operations.

• Hands-on experiences with implementing services/application on Windows and/or Linux preferred.

• Hands-on experiences with prevailing SIEM tools preferred.

• Hands-on experiences with prevailing cloud technologies preferred.

• Scripting/coding skills preferred.

• Normal office hours, but off-office hours standby to respond to exigencies is expected.

• Management of technical projects/implementation is expected.

• Writing of proposals and procurement related work is expected.

1. Responsibilities

· Manage the business requirements and functional solution aspects of the project.

· Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.

· Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.

· Work with the stakeholders to ensure smooth deployment and adoption of new solution.

· Perform business analysis:

- Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.

- Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.

- Elicitation: Explore, identify and document business needs

- Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.

- Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.

· Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

· Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.

· Assists with the documentation of technical design, specification, and technical solution.

· Maintains document repositories used by project teams and assists with project documentation as needed.

2. What we are looking for

· Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Past track record in business analysis, application solutioning and design

· Ability to model business requirements in business process modelling tool.

· Ability to perform qualitative, quantitative and root-cause analysis.

· Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

Knowledge of design thinking and workshop facilitation will be an added advantage.

Responsibilities:

- Help the financial sector in the region to implement mission-critical solutions with state-of-the-art technology.

- Conduct in-depth functional, non-functional and data analysis on financial applications defined by stakeholders.

- Conduct effective and efficient communication with clients for requirements collection in different aspects, such as business and technical.

- Design financial applications based on the client’s requirements, objectives and the company's technology framework.

- Actively participate in all stages of software development life cycle, especially, requirements collection, system design, quality assurance, solution implementation and support.

- Develop strong and harmonise working relationships with stakeholders and ensure successful application delivery and client satisfactory.

Requirements:

- Bachelor’s Degree (or higher) in Fintech, Information Technology, Computer Science, Engineering or related field.

- Good understanding of FinTech and the applications of state-of-the-art technology.

- At least 3 years of working experience as a system analyst, application developer or support engineer, candidates with more experience can be considered for Senior System Analysts.

- Possess in-depth knowledge in Java, JavaScript, Spring Framework, API Development, Mobile Applications Development, Database Design, ETL, SQL, Jenkins, Docker, and OpenShift.

- Excellent communication skills, ability to articulate and drive discussion across business functions and stakeholders.

- Excellent problem-solving skills and logical thinking.

- Able to work independently with minimal supervision.

- Experience in Banking, Financial or Wealth Management technology and solutions is strongly regarded.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Telecommunications allowance

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up the knowledge in FinTech and banking operations.

- Training in financial technology (FinTech), consulting, business analysis and project management.

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management.

Work Arrangement:

- Remote work with an ultra-flexible working culture

- Good work-life balance

- Regular company social gathering

Dress Code:

- Smart-casual

- Formal with clients

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect and opportunities to work in global top-tier financial institutions. Interested parties, please submit your CV to [email protected].

About IHRP and Professional Practices & Community

The Institute for Human Resources Professionals (IHRP) was established to professionalize and strengthen HR practice in Singapore. IHRP sets the standards for HR and human capital development in organisations. Through a range of national human capital programmes such as the IHRP Certification, Job Redesign Center of Excellence, Human Capital Diagnostics Tool and IHRP Knowledge Partner Programme, IHRP aims to develop HR as a strategic enabler of business and workforce transformation and foster a vibrant HR services eco-system to drive innovation and change.

The Professional Practices & Community (PP&C) team, which you will be a part of, defines the standards of professional ethics, mindsets and competencies in HR professionals at various levels and promotes progressive and inclusive practicesthat inspire public trust and confidence in the HR profession.

Job Scope and Responsibilities

The incumbent will spearhead the adoption of job redesign nationally through developing and/or enhancing the “National Job Evaluation Tool” and other HR-related systems. Reporting to both the Head of the Professional Practice & Community Department, and IHRP’s CIO, the incumbent will also have the remit of harmonizing & integrating other HR diagnostic tools to ensure that IHRP delivers a holistic value proposition to help companies increase their business and HR bench-strength through workforce transformation and job redesign.

Scope of responsibilities would include the following:

The incumbent will serve as IHRP’s primary point of contact and will have overall accountability to ensure the national rollout of the National Job Evaluation Tool. This includes, but is not limited to:

• Managing the appointed vendor to ensure that all project deliverables are rolled out based on the agreed timeline and meet the pre-specified objectives.
• Understanding the HR objectives of the JE Tool, viz (i) assessing company’s readiness for job redesign, (ii) identifying jobs for JR; and (iii) assessing the value of jobs to be redesigned
• Understanding the technical architecture including process flow, security and integration with IHRP’s existing systems.

Post implementation, the incumbent will be responsible for reviewing and recommending enhancements, both stemming from a HR and Technical perspective.

Review IHRP’s Human Capital Diagnostic Tool with the long-term view of integrating it with the National JE Tool. Ideally, the objective is have a “one-stop system” for companies to undertake a diagnosis of the human capital practice and embark on appropriate interventions.

Requirements

To be considered for this role, you should ideally have the following requirements:

• 10 years’ experience in a HRIS or related IT role
• Strong technical proficiency and demonstrated ability in HR systems development and implementation (e.g. Success Factor, SAP, Workday etc),
• Excellent project & stakeholder management skills, with the ability to prioritize tasks, manage deadlines, and to balance multi-faceted workstreams
• Experience and knowledge of HR practices. Prior experience in job evaluation will be an added advantage.

Job Description & Requirements:

• To enhance and supports Loans System (RPG/400 in IBM AS400);
• Analyse the user requirements or modifications / enhancement requests;
• Document in detail the functional and technical specifications;
• Submit detailed work schedule and plan for approval;
• Design the work unit, code the program, compile and perform unit test;
• Work with the bank users to produce a test plan for testing all functions of the new program modifications;
• Update all changes done to systems, programs and operating instruction / Manuals;
• Train users to use each function of the new or amended application;
• Advise users on operation and backup procedures so that user can develop or update user manual.