• Support MD / CEO / VP on administrative needs
• Attend to Visitors and Clients
• Screening of phone calls and emails for MD
• Prepare meeting rooms and necessary materials / refreshments if needed.
• Prepare AGM materials, arrangement of meeting schedule with shareholders and facilitate meeting rooms with refreshments & etc.
• File documents and tracking of all maintenance / license for MD.
• Prepare and submit claims for MD.
• Check and approve claims in system for CEO.
• Leave approval for CEO.
• Overseas Travel arrangements
• Observe business practices and etiquette.
• Maintain strict confidentiality and interact professionally with all levels of Management.
• Any other duties as assigned by MD/CEO
• Assist in Procurement
• Assist in Sales coordination.
• Working Location: Kaki Bukit , 5 days work week

Company Description

Our client is one of the world's largest sports equipment company, they are aggresively expanding within SEA region. Due to business needs, they are now recruiting a Senior Financial Analyst to be part of their regional team here in Singapore.

Role Description

As a Senior Financial Analyst, you are responsible for analyzing financial data, developing different types of store investment models, preparing capex forecast reports, validating each new store’s lease period financial forecast, and providing actionable insights to optimize store performance and support strategic initiatives. You will be working closely with the sales and operation team in the respective countries in the SEA region.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field
• At least 5 years of experience in Accounting, ideally with exposure in retail/FMCG/F&B
• Ability to work in fast pace environment and deal with ambiguities
• Excellent communication and interpersonal skills

Please note that only short-listed candidates will be contacted.

Executive Compass Pte Ltd. Co. Registration no.: 202400973R | EA Licence no.: 24S2107 | Reg No. R1766086

Job Requirements:

• Provide Desktop, Network and IT Support to internal staff, cleaning site and customers
• Support IT Procurement-related activities (e.g. yearly software license renewal activities, new IT equipment and negotiating with vendors for the best pricing).
• Work closely with HR to provision and de-provision IT equipment’s
• Setting up system accounts and email account for new users
• Inactive system accounts and email account for resigned users
• Onboarding new staff include setting up their laptop, computers and running through an IT induction on their first day
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Provide administrative services and support for Google Workspace, Windows Active Directory and Microsoft 365
• Manage IT vendors on matters such as issue escalation and projects.
• Monitor and maintain proper inventory of hardware and software licenses.
• Monitoring and maintaining computer systems and networks
• Running regular checks on network and data security
• Repairing and replacing equipment as necessary
• Any other IT related duties and activities as assigned

Job Requirements

• Diploma in IT or its equivalent.
• Minimum 2 years of related experience.
• Intermediate knowledge of Google Workspace, Windows 10/11 and MacOS or higher
• Good understanding of TCP/IP and LAN technology.
• Proficiency in spoken Mandarin (to communicate with our China offices).
• Proactive team player with the ability to work independently with minimal supervision.
• Good communication and problem-solving skills.
• Proactive team player with the ability to work independently
• Good communication and problem-solving skills.
• Able to commence work within short period of time will be an advantage
• Required to travel to site to provide technical support

Job Details:

• 5 days’ work week
• 9am to 6pm
• Medical Benefits
• Career advancement possibilities
• Salary will depend on work experience and qualifications.
• Location: Paya Lebar MRT

Responsibilities:

• Perform project implementation, testing and documentation
• Ensure timely project delivery to customers
• Resolve complaints/feedback and escalate to various levels and functional groups
• Provide general administrative support where applicable
• Perform in-house proof of concept, research and testing
• Engineer would be required to travel to end-user site whenever required
• Well versed in Operating Systems such as Microsoft Windows (2012r2/2016/2019), Red Hat Enterprise Linux
• Virtualization platforms such as VMware ESX and Microsoft Hyper-V
• OS Clustering such as Windows, Red Hat
• Install, configure, troubleshoot and administration of Windows 2016 / 2019 servers; such as backup, disk space housekeeping, and creation/deletion of user accounts.Basic Server skillsets in Exchange, Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring, Basic Networking skills, LAN, Wifi, Security, DHCP, DNS, etc
• Security hardening of Windows and Redhat Servers is an advantage

Requirements:

• ITE, Diploma and above
• Good analytical and problem solving skills
• Good team player with positive learning attitude
• Has passion for IT and emerging technologies
• Able to communicate in a clear manner
• Able to work independently and under tight timeline

The Role and Responsibilities

· Ensure the fast and effective management of client workflows.

· Manage client integration projects, both small and large.

· The successful candidate will need to be comfortable working with clients, analyse regulatory requirements, and working with client development teams to implement solutions, answering regulatory queries.

· Regulatory remediation and enforcement response

· Regulatory compliance across the whole project lifecycle

· Cost transformation

· Legal Entity re-structure

· Operating model re-design and execution

· Operational resilience assessment and remediation

Requirements:

· Perform business analysis and gather requirements for trade and transaction reporting across major regulatory regimes, including, MAS, ASIC, HKMA and JFSA

· Perform gap analyses, new data fields interpretation for various Rewrites: MAS, ASIC, JFSA

· Translate regulatory requirements into business requirements and functional specifications; manage client data extraction, transformation, and loading

· Collaborate with technology, operations, sales, and business development to deliver regulatory reporting solutions

· Write tests scripts based on business use cases to cover relevant scenarios for Rewrite requirements

· Able to work with Development and QA during testing to ensure implementation meets design and requirements

· Oversee Sanity and Component testing of new features during the development phase & review of Test Plans

· Support the implementation of small or medium size projects

· Act as a liaison between the client and the delivery team to define and validate client requirements

· Partnering with developers and testers in designing and delivery solutions

· Maintain strong partnership with internal and external stakeholders

• Responsible for requirement study, analysis, design, development and implementation
• Identify and resolve issues for the online and batch process
• Document of technical and program specifications
• Design the work unit, code the program, compile and perform unit test
• Strong knowledge of the AS400 Programming Languages which includes RPGLE, CLLE. CBLLE, CBL.
• Development on the NDC/NDC+ DDC/DDC+ for ATM message communication for Host interface
• New EMV Specification in NDC/DDC for ATM host for ATM & SRM machine for MasterCard, VISA and UPI
• ISO 8583 related changes for CDM/2in1/SRM
• Silverlake system and the System Development Life Cycle

Job Descriptions

· Support project requirements through the aid of the BIM-Lead’s Instruction.

· Support project modelling requirements for the project, ensure timely deliveries of the outcome.

· Ensure corporate BIM Standard are consistently in adherence to BIM Content and Maintenance

· Generate documentation and shop drawings directly from BIM Model.

· To be involved in design, coordinate, prepare a specification, and liaise with project engineers for drawing submission to the approval stage

· To contribute and participate in design activities that are both timely and cost-effective and in accordance with the client’s specification and statutory regulations.

Requirement

· Degree/ Diploma in Architecture/ Engineering/ Construction

· Familiar with code requirements and BIM submission standards

· Proficient in the use of BIM software, Bentley & ARCHICAD

· Minimum 3 years of relevant working experience in the built environment industry

· Communicates well, able to work independently as well as in a team to deliver projects in a timely manner

Great ideas do not discriminate, and anyone can have them. Given the right protection and support,

a great idea can become a powerful brand, a transformative technology, an innovative process or

design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of

intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands

better than anyone how important it is to protect ideas and creations for now and for the future. We

leverage our deep technical, legal and business expertise to help innovative enterprises grow,

through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the

ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to

building Singapore’s future growth as a global hub for intellectual property creation, protection and

management. We serve the public sector, investors, private enterprises, not-for-profits, service

providers and individuals through patent search and analysis, training and IP management services.

Together, we amplify creativity and enable innovation, to realise tangible economic and social value

from intangible assets.

About the role:

We are seeking an experienced and dynamic Assistant Director of Network Infrastructure to lead our

network infrastructure team and manage outsourced facilities management (FM) and end-user

computing devices (EUCD) services. The ideal candidate will be responsible for steering the success

of network infrastructure projects, aligning them with our company’s strategic objectives while

ensuring they are delivered on time, within budget, and in compliance with our governance

framework.

As the Assistant Director of Network Infrastructure, you will play a pivotal role in shaping the

network infrastructure landscape of our organisation. You will lead a team of network professionals

and manage outsourced vendors to ensure seamless operations and robust network performance.

Your expertise will guide the development and implementation of network solutions that support

our business goals, emphasising security, resilience, and technological innovation.

Job Responsibilities:

• To manage and provide support for servers, network, ICT security, desktop and operations

effectively in a Windows-based environment.

• To manage vendors and ICT contracts to ensure that vendors meet contractual obligations.

• To work with users to study business and application specific requirements, review

organisational ICT infrastructure as well as design and implement the ICT architecture to

meet current and future requirements.

• To support in the design, management, and enhancement of the corporate ICT

infrastructure.

• To support the ICT strategic review, identifying and exploiting suitable technologies,

strategies and solutions to meet organisation needs.

• To support in developing solutions / architectures based on technology trends and

standards, to exploit new and emerging technologies and products to meet present and

future business needs.

Job Requirement:

• Bachelor’s degree in Information Technology, Computer Science, or a related field;

• Proven experience in Information Technology, with more than 5 years of relevant

experience in network infrastructure management, including project management, vendor

management, and team leadership.

• Strong knowledge of network technologies, security protocols, and IT governance

frameworks.

• Experience with cloud computing, virtualisation, technology refresh, EUCD and network

management tools.

• Exceptional communication and interpersonal abilities to interact effectively with all levels

of the organisation.

• Due to the nature of the project, the selected candidate will be required to be physically

present in the office most of the time to ensure effective collaboration and project

oversight.

Are you the one? Please write to us if you have/are:

• A team player and great collaborator, with a strong commitment to the team’s success.

• Service-oriented with good interpersonal and problem-solving skills.

• A strong communicator who is organised, meticulous and able to multitask with excellent

project management skills.

• Experience in managing outsourced IT service providers would be an advantage; and

Willing to work hard and under pressure in a dynamic and challenging environment.

To apply for this position, please email your resume to [email protected]

• Overall 10+ years of experience in IT End User Support domain.
• Previous experience of Team Lead / Tech Lead position for at least 5 Years.
• Deep understanding of End User Computing environment including Networking and Security.
• Critical thinking ability and solution minded.
• Provide technical and thoughtful leadership to End User On-Site Support team.
• Manage daily activity of On-Site Support Team to ensure the smooth functioning of IT Support operation.
• Provide mentoring, assistance and feedback to the team on all technical matters and team deliverables.
• Monitor and evaluate IT staff progress, assist with training, set goals, and ensure overall user satisfaction.
• Participate in discussions with customers to crystallize business requirements and change requests.
• Proven verbal and written professional communication in English.

Job Scope

• User Acess Provisioning, Amendment and Removal
• Grant / Revoke user access rights
• Process the account request form raised by the requestor.
• Ensure all information are Correct and approval from Head of Division (HOD) are sought.
• Seek Approval from system owner.
• Implement the approved request
• Verify the completion of the request.
• Inform requestor and file the evidence
• Upon completion of the request
• Trigger and coordinate the access review.
• Request or retrieve list of access request from Systems and monthly leaver list from FM.
• Perform first level check for unnecessary account (e.g., Inactivity > 90 days, staff left organisation etc).
• Send reminder to staff to access system if inactive >60 days.
• Send the request to division for review.
• Ensure the return result with HOD approval.
• File the evidence to central repository upon completion of review.
• Follow-up based on the request result, e.g. send request to division to submit account request form if new account is required for staff.
• Ensure all approved request are implemented as per the SOP and within the stipulated timeline

Requirement

-Some experience in implementing UAM requests

- Related certificates in IT

-Meticulous in checking through the request forms

-Comfortable to liaise via email or calls and guide the requestors on the right process

-Comfortable and some knowledge with excel and Vlookup

1 year contract renewable based on performance

Office: Kaki Bukit 5 days work week 830-6pm

With Annual Leave, Medical and Dental Benefit

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Senior / Lead Actuarial Analyst has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Senior / Lead Actuarial Analyst

1. Work with a multitude of internal and external stakeholders (consultants, industry workgroups, government ministries/agencies etc) on actuarial and insurance-related tasks and projects.

2. Setup and perform ongoing enhancement of the actuarial processes and workflow (covering modelling, valuation, experience studies, key risk monitoring, pricing analysis etc) to manage the CPFB insurance schemes.

3. Operationalise regulatory framework and industry best practices for CPFB insurance schemes.

4. Conduct research on actuarial approaches relevant for CPFB insurance schemes.

5. Leverage on data analytics to conduct actuarial analyses to support the Board’s initiatives to benefit CPF members.

What we are looking for:

1. At least 3 to 6 years of actuarial experience with robust technical, analytical, and problem-solving skills.

2. Good knowledge of actuarial principles, methods, and practices, with the ability to apply them effectively in a business context.

3. Proficiency in FIS insurance risk suite (Prophet) and expertise in data analytics/statistical programming (e.g., Python and Power BI) is advantageous.

4. Good understanding of the current regulatory framework and industry practices.

5. Effective communication and stakeholder management skills.

6. A strong passion for delivering high-quality work and devising solutions for challenging industry issues.

7. Good progress in professional actuarial qualifications is preferred.

Seniority of appointment will commensurate with relevant work experience

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

TOPPAN Next Tech is expanding its Security, Solutions & Services (SSS) division to enhance its business edge and pursue exciting opportunities in the market place for:

• Multi Modal Biometrics (face, fingerprint, iris)
• Key Installation Protection (military bases, protected buildings, secured facilities)
• Vehicle Access Control (2FA, biometric authentication, vehicle barrier boom, digital I/O, relays)
• Personal Access Control (autogates, turnstiles, registration kiosks, biometric authentication)
• Automated Border Clearance Management
• Industrial Automation and Robotics
• Mobile digital ID

The successful candidate is to help our dedicated team to grow our portfolio and customer base. This is a technical role and the candidate is expected to be strong in communication and documentation skills.

As a Business Analyst, you will take the role in:-

• Able to understand and manage business users, helping them articulate their needs and distilling into clear and accurate requirement specifications that engineers can use to design and build solutions
• Lead discussions with stakeholders (including external, internal, partners and vendors) to understand customer business needs and requirements (Project based)
• Document requirements, analyse and formulate various specifications, including the Requirements, Design and various Interface Specifications for projects
• Identifying potential issues of the proposed Design and Solutions, highlighting possible business and operational impacts
• Communicate Design and Requirements clearly to the development and delivery team
• Participate in the Testing and Evaluation of the various Solution Releases to ensure the requirements are met
• Analyse and identify ways to overcome any issues encountered in the Solution Releases during testing and evaluation
• Identify ways to improve performance and robustness of design and solution ensuring that customer requirements are met
• Provide regular and effective progress update to the Project Manager, including risks or issues identified
• Standardise the Terminology used in various projects, ensuring that they are used consistently across the Project Team for all documentation and discussions

Requirements:

• Bachelor Degree in Engineering, Computer Science or equivalent with good IT skills
• At least 3 years of experience as a Business Analyst, of which minimum 1 year in Project Requirements Gathering and Specifications
• Good communication skills in gathering Requirements and it is essential to be able to ask the right questions and correctly understand the information received
• Excellent documentation and writing skills (Requirements, Design and various Use-Cases document)
• Able to quickly grasp various customer processes and mapping them to the required Requirement Workflow
• Good aptitude in understanding and analysis of problems and finding the right fixes
• Capable of making decisions to scope, prioritise Requirements and assess the viability of solutions and workflow
• Reliable, flexible, dynamic and able to adapt to all situations
• Proficient in Biometrics Devices and Robotic Systems will be a plus

• Minimum 2 years’ experience with Desktop support.
• Experience in assemble and de-assemble Desktop and Laptop computer hardware.
• Troubleshoot desktop and laptop hardware.
• Clear understanding and hands-on experience of Microsoft windows client operating system installation, update, upgrade and migration.
• Experience of various application installation and basic troubleshooting
• Hands-on experience on one or more Antivirus application support.
• Basic understanding of networking, hands on network cable crimping and basic troubleshooting.
• Printer troubleshooting, toner replacement.
• Incident and Change Request support to users.
• Fieldwork support.
• Working experience in MS Excel and PowerPoint.
• Experienced to communicate and manage vendor support.
• Focal point to manage and arrange pre-requisites for vendor support, escort and facilitate vendor support as per need.
• Willing to extend standard working hours whenever applicable to ensure IT services are up and running.
• Professional verbal and written communication in English (and other local languages preferred).

Job Description:

The IT Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and infrastructure support.

Technical Competency:

• Technical scope (Back-end) with strong network setup and debugging.
• Windows command line and IIS. SQL skills are a bonus.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

* Due to security requirement, this job opening is only open to Singapore Citizens or PR *

Job Description & Requirements:

This application is open for candidate who has obtained following certifications ONLY:

1. Administration in Carbon Black, or

2. Administration in F5 BIG-IP, or

3. Administration in Aruba, or

4. Administration in Fortinet

- Responsible for drafting scope of work for database / cyber security related project.

- Responsible for implementation of client’s cyber/IT security software and processes which includes security policies, procedure, standards and guidelines.

- Provide cyber/IT security consultancy and advisory to client in management and enhancement within the cyber security project scopes

- Manage the client’s expectation, actively engage clients, co-workers, in delivering project requirements

- Training and guidance will be provided in initial periods

Requirement:

- Experience working in a Security Analyst would be an added advantage.

- Fresh graduate from IT Security fields will be considered

- Experience in any cyber security products and databases would be an added advantage

- Additional certifications such as ECSA, CompTIA Security+, CISSP or equivalent will be an added advantage

- May require to work on 24x7 basis when required by the project

- 5-days work week. Flexible work arrangement allowed, i.e. Flexi-Time or Flexi-Place

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a SAP Finance Analyst (FICO). This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES

• Assist in defining requirements and designing applications to meet business
• Provide end user support in the SAP Finance modules (FI/CO: General Ledger, Account Payable, Account Receivable, Internal Order, Project System, Asset Account, Funds Management).
• Basic knowledge in SAP Sales and Distribution and Procurement modules.
• Liaise with users and Business Process reps to discuss about new requirements and address day-to-day Production issues.
• Support month end and year end closing activities.
• Provide training to end users.
• Process and application requirements.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] .Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Ready to play ?
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Responsibilities：

- Work in conjunction with different parties to conceptualize and propose IT solution approaches of privide banking system, i.e. Stakeholders, Users, Consultant, and Development Teams.

- Design business solutions and transform users' needs & business requirements into functional requirement specifications.

- Identify and document constraints, assumptions and risks associated with business requirements.

- Maintain timely communications to business stakeholders throughout the project life cycle to ensure common understanding of the requirements and the impact to the business area.

- Track transition plan & provide ongoing support to perform root cause analysis on UAT and production support.

- Prepare and maintain knowledge base, systems related documentation, training materials and operation manuals.

Requirements

- Bachelor degree holder in Computer Science, Computing or related disciplines.

- Minimum 5 years IT experience in banks or in banking solution vendors.

- Good analytical skills with knowledge in private banking system from front to back office.

- Strong in requirements collection, business analysis, and project management.

- Fast learner and have passion to pick up different IT and banking knowledge.

- Excellent communication skill and presentation skills.

We are looking for an entry-level Analyst who will be responsible for the following tasks:

Job Description

• Handling IT asset inventory, including tracking, updating, and maintaining records of IT equipment and software licenses.
• Issuing and collecting of IT assets to employees, including laptops, desktops, and other devices.
• Assisting with managing of solution products and product partners, including researching, evaluating, and recommending new products and services.
• Assisting to manage software development projects, including communicating with clients, testing, debugging, and documenting software applications.
• Assisting with product demonstrations and product-related support requests.
• Assisting with process and workflow automation related projects.
• Assisting with other business pillars work as needed.

Qualifications and Requirement

• A diploma or degree in IT, computer science, or related field
• Basic knowledge of IT hardware, software, and network systems
• Proficient in Microsoft Office
• Proficient in scripting languages and data analytics
• Knowledge in Microsoft Power Platform is a plus
• Good communication and interpersonal skills
• Ability to work independently and in a team
• Attention to detail and problem-solving skills
• Willingness to learn and adapt to new technologies and challenges

Job Duties:

• Perform real-time analysis and trending of security log data from various security devices and systems.

• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.

• Respond to user incident reports and evaluates the type and severity of security events.

• Execute initial triage of incidents to rule out false positives.

• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.

• Interpret and apply security policies and procedures.

• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Job Requirements:

• Good knowledge of IT security controls, patch management and be involved in operations of Enterprise ICT infrastructure.
• Working experience and fine-tuning/whitelisting with SIEM, EDR, WAF, DAM, IPS/IDS and Anti-Malware systems.
• Experience in Use case creation, log source enablement for SIEM and automation with SOAR.
• Threat Hunting and spoofed email analysis.
• Experienced with security practices of Internet, Intranet, WAN and Cloud networks.
• Good knowledge of Network, Architecture and Windows/Linux OS fundamentals e.g. IP addressing, AD, DNS, DHCP, IIS, MSSQL and SFTP.

Knowledge in the following area will be an added advantage:

• Must have working experience in security operations centre, ICT project implementations and support.
• Must have hands-on practical experience in configuring and monitoring security systems including SIEM, EDR, WAF, DAM, Anti-malware, Log Management System, Intrusion prevention/detection systems, security patch management and security incident response.
• Experience in IM8 compliance or other cyber security frameworks e.g. NIST, ISO 27001, CIS. Experience in Windows/Linux Hardening. Security testing knowledge or certification for vulnerability assessment, penetration test and source code review will be a strong advantage.

Ready to play ?

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Job Title: Fraud Analyst

Job Description

Fraud Teams' mission is to perform detailed investigations into fraud issues reported within StarHub and assist in improving StarHub's fraud resistance by investigating the root cause of the frauds and placing recommendations to improve fraud immunity. The fraud team further assists in developing new controls or augmenting existing controls across StarHub to assist in early and improved detection of fraud behavior. The Fraud Team is part of StarHub's Finance Division.

Duties & Responsibilities:
• Conduct objective, fair, thorough, unbiased, and timely investigations into allegations of fraud.
• Liaise and negotiate with internal and external party on resolving fraud cases and reporting the case to the Police for further pursuance if required.
• Conduct detailed interviews for fraud investigation purposes and file investigation report including details of the case under investigation, investigation findings, root cause and recommendations.
• Perform analysis on customer profile and service application to identify suspicious transactions and high-risk patterns.
• Point out potential weaknesses in products, systems, processes, etc., and recommend feasible preventive/corrective measures.
• Develop and improve fraud detection methods and procedures by analyzing trends and patterns of fraud and liaising with different teams to manage control development/augmentation.
• Operate Fraud Management System and investigate into alarms/tickets as assigned.
• Develop and maintain the Executive Dashboard for department's centralized reporting of key performance business statistics.
• Identify opportunities to adopt new prescriptive or predictive analytics tools & techniques, leveraging on internal data assets for strategic decision making.
• Present findings to supervisors/management to make data-driven decisions.
• Support ad-hoc tasks & reports.

Qualifications

• Degree/Diploma in any discipline or equivalent
• Minimum 3-years of experience working as a fraud analyst or investigator preferably in Telecommunications industry.
• Ability to analyze trends, spot anomalies, and investigate unusual events.
• Good analytical skills and ability to provide rapid and concise summaries and resolutions to complex scenarios and problems.
• Ability to utilize processes, tools, and techniques for detecting, addressing, and preventing fraudulent activity.
• Able to work with large amounts of data to uncover underlying patterns and trends.
• Firm and approachable individual with high level of integrity
• Ability to work independently with minimum supervision
• Team player with strong conceptualization, excellent communication and writing skills.
• Ability to work on weekends when required.
• Good business acumen for problem solving.
• Confident to deal with a range of stakeholders.
• Excellent time management skills and ability to prioritize a demanding workload.
• Candidates with Law Enforcement backgrounds are welcomed.

• IT skills in General - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active.
• Handling user inquiries related to hardware, software, and networking
• Perform troubleshooting for client platform related problems.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation and configuration of operating systems, drivers, software patches and other computer peripherals.
• Able to work independently
• IT helpdesk /IT support experience desirable.

• Minimum 4 years(L2 support) & 7years (L3 support) of Experience in IT End User Support.
• Experienced in handling End Point computers.
• Basic understanding of Client-Server architecture.
• Basic understanding of LAN networking, knowledge of cable crimping and basic troubleshooting.
• Experience of handling Multi-function printers with central management.
• Experience in Disc Encryption, Application Security, Endpoint security at client level.
• Basic understanding of SCCM and AD.
• Incident and Change Request support to users.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Collaborate and manage vendor support.
• Willing to extend standard working hours whenever applicable to ensure IT services are up and running.
• Proven verbal and written professional communication in English.

Responsibilities:

• Promptly handle assigned issues and tasks through internal systems;
• To ensure excellent customer service and teamwork practices at all times;
• Data entry of customer’s inventory, manage and coordinate inventory of IT assets;
• Supports IT team members in scheduling and coordinating internal and external communication works by fielding in-bound phone calls and email communication related to IT issues;
• Serve a project coordinator and point of contact for the IT department, fielding requests, organizing schedules, maintaining filing systems, and developing administrative process improvements;
• Providing ICT related administrative tasks including keeping ICT hardware/software inventory up-to-date and relevant ICT documentation records;
• Monitoring project schedule and objectives to ensure timely achievement of deliverables;
• Protect operations by keeping information confidential. Comply with company policies on information security and regulations such as PDPA;
• Providing other ad-hoc administrative tasks when required.

Requirements:

• Diploma in Computer Studies or equivalent is an advantage;
• Familiarity with IT terms and specifications an asset;
• Demonstrated ability to function effectively and with great attention to detail while managing multiple tasks;
• Work independently with minimal supervision;
• Able to start work immediately or within short notice.