Job Description

• The candidate should be familiar with the Singapore AEC (Architecture, Engineering & Construction) industry.

• The candidate shall have sales experience with the main contractor, sub-contractor, Consultant, Archi firm, etc.

• The candidate will be involved in selling BIM services (such as On-Site BIM modelling services) and digitalization products (such as digitalization platforms).

• In-depth knowledge of our BIM products as well as other BIM products in the Singapore AEC market while liaising with clients and would be advantageous.

• Make appointments and demonstrate our excellent BIM software presentations for customers.

• Develop and acquire new customers from our target market segment (Main contractors, sub-contractors, M&E contractors, and QS Consultants) and your own resources over the telephone, e-mail, and outdoor visiting.

• Provide pre-sales our BIM software consultant and after-sales support for our BIM software implementation.

• Provide sales and basic service support to identify potential clients and develop new accounts.

• Excellent negotiation and follow-up skills.

• Generate weekly sales reports and budget projections for management.

Requirements

• Good knowledge in the AEC industry, especially BIM/digital technology for contractors, consultants, and building owners in Singapore.

• Preferably with AEC industry-experienced candidates.

• Diploma/Degree Holder in the Built Environment Sector.

• With a minimum 4 years of sales or B2B experience in the AEC industry.

• Take the initiative to understand the in-depth knowledge of our BIM products as well as other products in the market while liaising with the client.

• Proficiency knowledge in Microsoft Office and Excel.

• Highly sales-driven and confident self-motivated.

• Proactive and able to work independently.

• Practice integrity and high dedication.

• Excellent interpersonal, communication and presentation skills

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance of IT systems, ultimately supporting the organization's operational efficiency and business continuity.

Responsibilities

· Plan, design & content creation for social media and websites (e.g., Facebook, LinkedIn, WeChat, Instagram, YouTube etc.)

· Manage and update social media accounts & company’s website

· Assist to design and prepare marketing promotional presentations and EDM

· Planning and execution of EDM communications

· Support other departments in all their requirements for marketing and sales collateral

· Expand the brand presence of the company increasing brand awareness and strengthening brand loyalty

· Manage and update company database and CRM systems

· Manage & support any virtual or physical company events

· Identify social media trends to innovate relevant campaigns

· Any other ad-hoc designing/marketing-related tasks.

· Plan and develop brands including campaigns, promotions, creative projects and new product development.

· In charge of tactical execution of the brand’s marketing communication initiatives in support of business strategy market goals and organizational objectives.

· Build effective working relationships with colleagues, customers, potential customers and third-party services.

· Ability to think out of the box and create methods for implementation

Job Requirements

· Diploma/Degree in Business Administration / Marketing, or equivalent

· Minimum of 1 to 3 years of working experience with a proven track record of hands-on experience in Marketing

· Graphic design skill

· Knowledge of social marketing

· Knowledge of Adobe Photoshop, Illustrator, InDesign (or any other graphics manipulation software)

· Knowledge of relevant IT programmes, adobe photoshop and product photography would be an advantage

· Innovative and creative thinker.

· Positive, independent and resourceful

· Good communication and written skills

· Proficient in Microsoft Office applications (PowerPoint, Excel, Word)

· The ability to work independently and in a team

· An ability to multitask, to work on a number of projects at once

Job Descriptions

· The candidate should be familiar with Singapore AEC (Architecture, Engineering & Construction) industry.

· The candidate shall have sales experience with the main contractor, sub-contractor, Consultant, Archi firm etc.

· The candidate will be involved in selling BIM services (such as On Site BIM modelling services) and digitalisation products (such as digitalisation platforms).

· In-depth knowledge on our BIM products as well as other BIM products in Singapore AEC market while liaising with clients and would be advantageous.

· Make appointments and demonstrate our excellent BIM software presentations for customers.

· Develop and acquire new customers from our target market segment(Main contractors, sub-contractors, M&E contractors and QS Consultants) and your own resource over the telephone, e-mail and outdoor visiting.

· Provide pre-sales our BIM software consultant and after-sales support for our BIM software implementation

· Provide sales and basic service support to identify potential clients and develop new accounts.

· Excellent in negotiation and follow-up skills.

· Generate weekly sales report and budget projection for management.

Requirements

· Good knowledge in the AEC industry, especially BIM/digital technology for contractors, consultants and building owner in Singapore.

· Preferably with AEC industry experience candidates.

· Diploma/Degree Holder with min 4 years of sales or B2B experience in the AEC industry.

· Take initiative to understand the in-depth knowledge on our BIM products as well as other products in the market while liaising with the client.

· Proficiency knowledge in Microsoft Office and Excel.

· Highly sales-driven and confident self-motivated.

· Pro-active and able to work independently.

· Practice integrity and high dedication.

· · Excellent interpersonal, communication and presentation skills.