Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Ecommerce Data Analyst Full-Time Intern

The e-Commerce Data Analyst intern is highly passionate about data analytics.

Loves to work with big data from various categories and is motivated to learn about digital data.

He/She is a great communicator and loves being a team-player.

Responsibilities:

Assisting The Data Analyst in

· Managing large volume of raw data by filtering, sorting, processing and ananalyzing

· Prepare and present compiled data into reporting format in accordance to client specification.

· Data discipline and ensuring accuracy.

· Manage campaigns performance and weekly competitor’s analysis reports.

Requirements

· Proficient in Excel (Vlookup, Pivots etc).

· Self-motivated, persistent, hardworking, team player and a committed individual.

· Effective communication (verbal and written); Good command of the English language.

· Passionate towards e-commerce data analytics and willingness to learn.

· Working more than 3 months (Long-term) can be a plus

Mission:

In this role as an IT Business Analyst, you will work closely with different teams and stakeholders throughout the project lifecycle, ensuring that solutions meet user needs. Your responsibilities include gathering and analyzing requirements, managing project tasks, and supporting the development process, from estimating timelines to overseeing user acceptance testing. A key part of your work will involve analyzing and designing data from various sources, using data warehouses to create effective solutions. You'll contribute innovative ideas, foster teamwork, and help create a culture of collaboration and excellence within the team.

Main responsibilities :

· Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.

. Proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements and deliver the following artefacts as needed: detailed functional specifications, use cases, test strategy and test cases.

· Analyze and transform business requirements into solutions with the help of Development teams.

· Prepare, maintain and communicate functional documentation.

· Plan, prepare and execute the qualification strategy and tests of the target solutions.

· Perform System Integration Testing (SIT) before allowing transition to the User Acceptance Testing (UAT) phase.

· Identify test data required to complete the test activities.

· Steering of the User Acceptance Tests (UAT) and reporting status to project stakeholders.

· Report and escalate key risks and issues related to project execution to the project manager.

· Deliver thoroughly tested products on time, up to production deployment.

· Support the project planning, schedules and milestones in coordination with project teams.

· L3 support, troubleshooting of production incidents.

· Work with large data volumes, analysis and troubleshoot of data anomalies/inconsistencies.

· Legal and Regulatory Responsibilities

-- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer

-- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence

Mandatory Requirements :

. Minimum of 4+ years of relevant experience as an IT Business Analyst supporting the development of enterprise-wide complex information systems within major organizations, ideally in a banking environment.

. Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.

. Strong ability to interpret business needs and translate them into requirements.

. Knowledge in software development life cycle and software testing life cycle.

. Experience in writing test documents and performing functional tests.

. Risk awareness, ability to evaluate and predict risks and drawback of target solution.

. Identify and determine enhancements to improve business processes and to mitigate/reduce risks.

. Proficiency in SQL database queries (complex queries).

. Ability to prepare dataset for analysis and validation purposes.

. Strong experience in working with Microsoft Office tools, JIRA.

Good to Have :

. Knowledge of performance testing and associated tools

. UI/UX experience is a great plus.

. Banking sector domain knowledge: payments, accounting, SWIFT, global markets, accounting, etc.

Job Responsibilities:

• Aligning IT strategies with overall business goals and analyze business requirements and technological trends to develop strategic IT plans that enhance efficiency, productivity, and competitiveness.
• Responsible for managing resources such as budget, personnel, and equipment efficiently. This involves allocating resources effectively to projects, ensuring that projects stay within budget, and optimizing resource utilization.
• Lead and supervise a team of IT professionals, including system administrators, developers, analysts, and support staff. Provide guidance, support, and mentorship to ensure that the team operates cohesively and efficiently.
• Oversee various IT projects, from conception to completion. This includes defining project scope, setting timelines, allocating resources, monitoring progress, and ensuring that projects are delivered on time and within budget.
• Work with external vendors and service providers to procure software, hardware, and services. Evaluate vendor proposals, negotiate contracts, and manage vendor relationships to ensure that the organization receives the best value for its investment.
• Responsible for ensuring the security of the organization's IT infrastructure and data. This involves implementing cybersecurity and security measures, such as firewalls and encryption, monitoring for security breaches, and ensuring compliance with relevant regulations and standards.
• Evaluate new technologies and assess their suitability for the organization. Oversee the implementation of new systems and technologies, ensuring a smooth transition and minimal disruption to business operations.
• Oversee the provision of technical support to end-users and ensure that their IT needs are met. Organize training programs to educate users about new technologies and best practices.
• Identify and mitigate risks related to IT systems and infrastructure. This includes developing disaster recovery and business continuity plans to ensure that critical systems can be restored in the event of a disruption.

Job Requirements:

• At least 10 years of relevant working experience is required.
• Degree in Computer Science / Information Technology or equivalent.

Responsibilities:

• Security Infrastructure Management: Designing, implementing, and maintaining security systems such as firewalls, intrusion detection systems, and encryption protocols.
• System Monitoring and Analysis: Continuously monitor network traffic, system logs, and other data sources for signs of suspicious activity. Use tools and techniques to detect and analyse potential security threats.
• Vulnerability Assessment and Management: Conducting regular assessments to identify and address potential vulnerabilities in IT infrastructure.
• Risk Assessment: Conducting risk assessments to identify potential security risks and developing strategies to mitigate them.
• Incident Response: Developing and implementing incident response plans to address security breaches and minimise their impact. Conduct investigation to determine the source and impact of security issues and implement corrective actions.
• Security Policy Development: Creating and enforcing security policies and procedures to ensure compliance with industry standards and regulations. Regularly review and update security policies.
• Security Audits and Compliance: Performing regular security audits to ensure compliance with relevant regulations and standards.
• Security Research and Analysis: Staying updated on the latest security threats and trends and analysing their potential impact on the organisation's security posture.
• Security Incident Investigation: Investigating security incidents to determine the root cause and implementing measures to prevent similar incidents in the future.
• Collaboration with IT Teams: Working closely with other IT teams to integrate security measures into the organisation's overall IT infrastructure and operations and provide support for security-related issues, including troubleshooting and resolving security problems.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Responsibilities:

• Develop and implement IT governance frameworks, policies, and procedures to ensure the effective management of IT resources and assets.
• Conduct regular assessments and audits of IT systems and processes to identify and mitigate potential risks and vulnerabilities.
• Collaborate with cross-functional teams to ensure alignment of IT governance practices with business objectives and regulatory requirements.
• Monitor and report on IT governance performance, compliance, and risk management to senior management and relevant stakeholders.
• Provide guidance and support in the development and implementation of IT-related policies, standards, and controls.
• Stay updated on industry best practices, emerging technologies, and regulatory changes to continuously improve IT governance practices.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Position Summary / Project Description

1. Implement National Level Policy changes.
2. Execute Change Requests from users
3. Provide maintenance support
4. Vendor Management

Roles and Responsibilities:

1. Provide on-going application support and be involved in various stages of the SDLC.

2. Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.

3. Evaluate potential solutions and make recommendations to resolve business problems.

4. Involvement in the system integration testing phase prior to implementation.

5. Plan and coordinate end-user training for any system implementations or enhancements.

6. Liaise closely with business users and build good rapport.

7. Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

8. Support the team in defining project requirements, tracking and documentation.

9. Provide 24/7 primary application maintenance support.

Requirements / Qualifications:

1. Successful track record in project coordination, user and vendor management.

2. Experience in MS Windows environment & application support.

3. Strong analytical skills and ability to work independently.

4. Experience in healthcare industry is an added advantage.

5. Degree in Computer Science, Computer Engineering

Responsibilities:

• Collect, clean, and analyse large datasets to uncover trends, patterns, and insights.
• Interpret data and develop reports, visualizations, and dashboards to present findings to stakeholders.
• Collaborate with cross-functional teams to understand business requirements and provide data-driven solutions.
• Identify opportunities for process improvements and data quality enhancements.
• Utilise statistical methods and predictive modeling to support decision-making and business strategies.
• Stay updated on industry best practices and emerging trends in data analysis and visualisation.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Responsibilities:

• Analyse and interpret data to understand human behaviours and provide actionable insights driving business decisions.
• Data Analysis: Collect, analyse and interpret quantitative and qualitative data to understand consumer behaviour and trends. Using statistical tools and methodologies to identify the patterns and insights from these data sets.
• Research: Conduct primary and secondary research to gather insights on consumer behaviour, market trends, and competitive landscape. Design and implement experiments to test hypotheses and measure the impact of different variables on behaviour.
• Reporting and Presentation: Create detailed reports and presentations to communicate findings and recommendations to stakeholders. Visualise data in a clear and compelling manner using tools like Tableau, Power BI, or similar.
• Collaboration: Work closely with cross-functional teams, including marketing, product development, and UX/UI design, to integrate behavioural insights into business strategies as well as to collaborate with data scientists and engineers to ensure data accuracy and integrity.
• Strategy Development: Develop and implement strategies to influence consumer behaviour and improve business outcomes, in addition to provide actionable recommendations based on behavioural insights to support making decisions.

Mission

As an experienced IT Project Management Officer, you will oversee PMO activities for IT Production Services, supporting senior management with daily operations, tracking projects, and providing reports. You'll collaborate closely with senior managers and stakeholders, both locally and globally, ensuring smooth coordination. The role requires independence and strong communication to maintain effective relationships across teams and partners.

Main responsibilities

Reporting and Quality Assurance

• Propose and produce monthly dashboards for department activities and projects (Risk, Quality KPI, Alert, Planning, Budget)
• Build and implement a quality assurance framework to support ISAP transversal projects.
• Setup an adhoc governance for each and every topic/project to ensure a good coordination and follow-up with the main stakeholders
• Continuously evaluating projects to ensure they are meeting the bank standards, adhering to budgets, and meeting deadlines

Governance

• Provide support to the management during governance meeting
• Backup Head of Department on Business Continuity Plan exercices (BCP), crisis management, permanent control governance, administrative activities etc.

Coordination with other groups

• Collaborating with other department Heads to define, prioritize the projects
• Provide support on HR matters, ensuring hiring and onboarding are carried out smoothly
• Coordinate with Admin department for booking travel, supplies and office materials

Change, collaboration and process

• Take the lead to ensure the department alignment with CACIB / ISAP compliance, security rules and controls
• Collaborating with other department leaders to define, prioritize, and develop projects
• Facilitate project managers group sharing best practices and lessons learned across the department
• Initiate processes for transverse activities such as new joiner onboarding, compliance monitoring, etc.

Qualifications and Profile

Functional

· Working in Banking environment and / or international organization will be an advantage

· Good understanding of an IT organisation and ecosystem

· Experienced in PMO activities or in a project management role (minimum of 5 years)

Technical

· Highly proficient with MS Powerpoint , MS Excel (pivot table), MS Project

· Capablility to producie high quality PowerPoints Dcouments in terms of design and content

· Advanced Excel (VBA) and Power Point proficiency. 3+ years of practical experience of using Excel for building and maintaining data models

· Excellent English oral and written communication skills with the ability to interface with various levels of stakeholders

Other professional skills and mindset

· Bright, outgoing personality with a positive outlook and strong team-working

· Strong leadership skills

· Be creative and proactive is a plus

· Strong attention to details and technicalities.Highly analytical mind and energetic character

· Outstanding presentation and communication skills

· Ability to easily communicate with multi-cultural team members

· Strong organizational skills, with · Strong ability to analyze and summarize

· Self-sufficient and pro-active in sourcing information and possess Strong sense of confidentiality

· Certification on Project Management (Prince 2 or PMP) or knowledge in Agile methodolgy would be a plus.

Job Summary

• At least 5 years Work experience on T24 Private banking products like (Securities, Derivatives, Structured Products, Payments, and Corporate actions).
• Able to work with the test and application team(s) to validate the quality of the product delivered to the stakeholders as per project requirement.
• Meet requirement for Tester.
• Possess experience in the technologies to be tested.
• Familiar with SQL, HP ALM tool, JIRA, Other Test Management Tools.
• Experience in system testing, functional, Integration testing,Regression and E2E testing.
• Good Knowledge on the Order Management System
• Possess strong written and verbal communication skills in English.
• Knowledge in SDLC process, Scrum/Agile testing methodology

Job Title: Business Analyst

Location: Singapore

Company Overview:

RH Petrogas Limited is an independent upstream oil and gas company listed on the mainboard of the Singapore Stock Exchange. The Company engages in the exploration, development, and production of oil and gas. We are currently seeking a dynamic and experienced person to join our team and play a key role in economic evaluation and business operations of the company.

Key Responsibilities:

Reporting to the Vice President of Commercial, the main responsibilities of the successful candidate shall include:

• Develop and manage economic and financial models for existing assets and new projects
• Evaluate and perform due diligence for new venture opportunities
• Manage and provide commercial and analytical support for asset operations
• Manage crude oil & gas marketing, contract negotiation and coordinate lifting operations by customers
• Conduct market research and analysis
• Provide support for financing, accounting and reporting activities

Required Qualifications:

• Degree in Accounting, Business Administration, Finance, Economics, or a related field.
• At least 3 years of experience in an analyst or project investment role, preferably within the oil and gas industry
• Strong negotiation and contract management skills
• Excellent analytical and problem-solving abilities
• Strong proficiency in financial modelling, with meticulous attention to details
• Knowledge of the oil and gas industry, including regulatory and fiscal regimes is preferred
• Excellent communication and interpersonal skills, with the ability to build relationships and work with staff at all levels
• Strong writing skills
• Self-motivated and able to work independently
• Knowledge of Bahasa Indonesia is a plus

Application Process:

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected] by 4 October 2024. Please include a subject line and indicate "Business Analyst – [Your Name]” on your cover letter.

Available to start position within a short timeframe is preferred.

RH Petrogas is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks

Business Analysis Planning & Strategy

• Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

• Liaise with internal and/or external stakeholders to identify system/data products requirements
• Provide analysis to support the development of business cases
• Support user requirement analysis through information collection
• Support the analysis of business requirements and feasibility studies of possible solutions
• Prepare requirements specifications and solution proposals
• Contribute to the identification of a range of solution options

Requirements Lifecycle Management

• Prepare Requirements Traceability Matrix
• Collaborate with developers to ensure requirements are incorporated into system design and implementation
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Contribute to identification of solution change risks
• Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
• Facilitate System Integration Testing by coordinating the development teams of various integrations
• Work with relevant stakeholders on user acceptance testing
• Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
• Support the development of test cases and test data, where necessary
• Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

• Assist in the assessment of solution options for suitability
• Contribute in the formulation of solution recommendation
• Evaluate the ability of an existing system/data products to support proposed changes

Requirements & Qualification:

• Degree/Diploma in any relevant discipline
• Experience in Healthcare is an added plus
• Knowledge and understanding of IT industry environment and business needs
• Experience in SAP Applications/Modules, especially in SAP ISH

IT PROJECT MANGER

Responsibilities:
1. Project Management:
- Oversee the full cycle management of the company’s APP projects, including requirements analysis, planning, resource allocation, progress tracking, and risk management.
- Develop and implement project plans to ensure projects are completed on time, within scope, and within budget.
- Collaborate closely with relevant departments and teams, coordinate resources, and resolve project issues.

2. Team Management:
- Lead and manage the IT team, ensuring team members have clear goals and work efficiently.
- Provide technical guidance and support to enhance the overall technical level of the team.
- Conduct performance evaluations and foster the professional development of team members.

3. Communication and Coordination:
- Serve as the primary contact for the project, maintaining effective communication with clients, suppliers, and internal teams.
- Regularly report project progress to ensure all parties are informed of the project status and key milestones.

4. Quality Control:
- Ensure technical solutions meet company quality standards and business requirements.
- Implement quality assurance and quality control measures, continuously improving project management processes.

Requirements:
1. Education: Bachelor’s degree or above in Computer Science, Information Technology, Software Engineering, or a related field.
2. Experience: At least 5 years of IT project management experience, with a preference for experience in APP development project management.
3. Skills:
- Familiar with project management tools and methodologies such as Scrum, Agile, Waterfall, etc.
- Excellent leadership, communication, and problem-solving skills.
- Knowledgeable about the software development lifecycle and related technologies such as frontend development, backend development, and database management.
4. Certifications: PMP or PRINCE2 certification is preferred.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Summary:
We are seeking a dynamic and experienced Project Manager to oversee the successful planning, execution, and delivery of IT infrastructure projects. The Project Manager will be responsible for coordinating internal teams, managing client relationships, and ensuring projects are completed on time, within scope, and within budget. The ideal candidate will have strong leadership, organizational, and communication skills, with a proven track record of managing IT projects.

Key Responsibilities:

• Lead the planning and implementation of IT infrastructure projects, including network, systems, storage, and security initiatives.
• Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
• Create detailed project plans, including timelines, resource allocation, risk management, and budgets.
• Manage project teams, assigning tasks, setting priorities, and tracking progress to ensure timely delivery.
• Act as the main point of contact for clients, providing regular updates, managing expectations, and resolving issues promptly.
• Oversee the implementation of systems, networks, and other IT solutions, ensuring that all technical requirements are met.
• Coordinate with vendors, contractors, and external partners to procure resources and services as needed.
• Manage project risks, anticipating potential challenges, and developing mitigation strategies.
• Ensure that all project documentation, including status reports, meeting minutes, and project deliverables, are up-to-date and accurate.
• Monitor and report on project progress to senior management, identifying any risks or issues that could affect project outcomes.
• Facilitate post-project evaluations and ensure proper project closure, including documentation of lessons learned.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager in IT infrastructure or similar industries.
• PMP, PRINCE2, or equivalent project management certification preferred.
• Strong knowledge of IT systems, networks, storage, and security solutions.
• Excellent leadership, organizational, and time-management skills.
• Ability to work under pressure and manage multiple projects simultaneously.
• Proficiency in project management software tools such as Microsoft Project, JIRA, or Trello.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams and managing client relationships.

Preferred Skills:

• Familiarity with cloud platforms such as AWS and Azure.
• Knowledge of Agile and Scrum methodologies.
• Experience in managing IT projects within the financial or government sectors.

Team Description:

Strategic Planning and Analytics team supports Group President and the rest of the Top Leadership’s initiatives across e-Commerce, and financial services businesses by closely collaborating with Regional and Local teams on a variety of topics.

Job Description:

We are looking to hire a leading member for our e-Commerce and financial service team to contribute to the following work:

• Support preparation of executive-level meeting materials and agenda items for the Group President and Leadership team as part of regular analytical support/ updates on the Shopee/SeaMoney business
• Support strategic projects/ deep-dives into key aspects Payments, Consumer Lending, and Digital Banking covering topics like new opportunity identification, market entry & strategy, profitability and risk of new and existing financial products, competitor benchmarking or Shopee businesses in Marketplace, Logistics, Retail, Advertising, covering topics like monetisation and spend efficiency improvements, focusing on financial and data analytics
• Support insights / run joint projects with relevant Business teams to identify new opportunities / drive measurable improvements in Shopee/Seamoney performance

Requirements:

• Bachelor degree or above
• Minimum 1 year of working experience in a top-tier strategy consulting firm, specifically McKinsey, Boston Consulting Group (BCG), Bain, Roland Berger, Kearney, Monitor Deloitte, Strategy&, EY-Parthenon, or Accenture Strategy, is a must
• Passion for complex problem solving using quantitative and qualitative techniques
• Proficiency in PowerPoint, Excel, Word, SQL, etc. with outstanding written and verbal communication skills to deliver exemplary client-ready output
• Strong process and stakeholder management skills – or willingness to improve them in a dynamic environment
• Self-starter who can work independently while being a team player that thrives in group settings
• Knowledge of financial services (Payments, Consumer Lending, Digital Banking) and/or e-Commerce is desirable

Brief Description:

• To provide in a safe and ethical manner, the technical expertise and non-routine problem-solving capabilities needed to support the analytical and testing requirements of the RON, MON and CETANE engine.

Responsibilities:

• To operate the three engines according to standard procedures following fit-for-use conditions.
• To carry out daily checks on engine conditions, water coolant with K2Cr2O7 added, lube-oil level and refrigerator unit water temperature.
• To ensure TSF close to the sample results are checked for each run and recorded.
• To ensure thermometers, burettes are calibrated (with QA assistance) at regular intervals and records kept.
• To carries out top overhaul when due and record activities when spare parts change and running hours.
• To record parts changed and nature of problem after each repair by AmSpec staff or by vendor.
• To check and maintain optimum spare parts for the engines, reference fuels, TEL and gases.
• To carry out safety checks daily and routinely to ensure waste fuel and tested samples in the room are minimal, and pressure gauges are not leaking, the fire extinguisher is functional and has sufficient gas pressure at all times.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Chemical / Mechanical Engineering / Chemistry / Applied Science.
• At least 2-3 years’ experience working in a chemical, petroleum, and petrochemical laboratory.
• Ability to understand ASTM standards and procedures.
• Protocol, procedure, and safety oriented.
• Ability to perform analytical tasks.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• High tolerance for job pressure.
• Able to work on flexible schedule as position will include evenings, weekend, and holidays, based on customers’ requirements.
• Ability to verify and check results during and after office hours.
• Position requires a dependable and reliable individual whose daily presence adds to the success of the department.
• Able to work independently and a good team player.
• Ability to work and communicate with persons of diverse personalities and backgrounds.

Qualified or interested candidates, please submit your updated resume in MS format to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any): -

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Responsibilities:
The Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.

Key Responsibilities:

• Collaborate with stakeholders to gather and analyse business requirements for digital initiatives, such as web applications, mobile apps, and digital platforms.
• Conduct thorough analysis of user needs, business processes, and data to identify opportunities for digital enhancements
• Translate business requirements into clear and detailed technical specifications, including user stories, use cases, and process flows.
• Work closely with development teams to ensure the successful delivery of digital solutions, including testing and validation of requirements.
• Provide expertise in digital trends, best practices, and emerging technologies to drive innovation and efficiency.
• Support the implementation and adoption of digital solutions, including training and change management activities.

Other Requirements:

• The Business Analyst shall have experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects. The person shall be a Certified Product Owner or Certified Scrum Master or equivalent.
• Good verbal and written communication skills
• Must have strong understanding of and experience with the software development life cycle.
• Self-motivated and able to perform with minimum supervision
• Excellent problem solver with ability to analyse complex requirements and provide solutions.
• Excellent communication skills, ability to articulate problems with solutions to respective levels of people.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Summary

Retail Store - L2 Production Support Project.

• Strong understanding and Hands-on Experience in Java, SQL, AWS/Cloud, Knowledge on Inventory Management and Order Fulfilment.
• Have good knowledge on Retail store support process.
• Should involve in Incident & Service Request Management, Problem & Change Management, Root Cause Analysis.
• Service now & ITIL process Knowledge is required.
• Should participate actively in team meetings discussions and be proactive in communication.
• Excellent written and verbal communication skills are must

Key Responsibilities

• Technical POC for respective Geo.
• Strong understanding of Retail production support activities - Incident Management, Service Request, Problem Management is mandatory
• Experience in Customer Facing role is mandatory.
• Should be able to lead 6+ member team from remote location and co-ordinate the work between customers and offshore resources. Prioritize issues raised and resolve it accordingly. Coordinate escalation and resolution of major service issues
• Should have experience working on offshore/onsite model and should communicate efficiently across the team
• Good communication skills.
• Collaborate with management to improve and customize reports related to production support.
• Discuss all production support aspects with application development management.

Job requirement

-Minimum of 10 years in technology/software service management

-Professional certifications in information security, such as CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager), are highly desirable.

-In-depth experience of information security principles, practices, and technologies.

-Knowledgeable about (Java, Sprint, React, Cloud (Azure/Aws), SQL Server, Unix, Networking)

-Individual with strong problem-solving skills and excellent customer service

-Hands-on experience in technical support and incident management with any certifications a plus (eg ITIL)

-To be proactive in improving our tools and processes

-Knowledge of ZOHO, Jira and confluence a plus.

-Collaborate with your wider team to work shift to support our global member base.

-An individual that has strong written and verbal communications

-A strong work ethic and ability to navigate and thrive in fast-changing environment.

The Sr Project Manager will oversee all aspects of client implementations as a member of the Napier Implementation Team. The primary focus will be managing the implementation objectives of customers. In addition, he/she will support the organization’s growth by applying a clearly defined project management approach for both new and existing client implementations.

The person will likely come from a technical background with demonstrated experience of delivering healthcare IT projects in an onsite – offshore model. The role demands a pragmatic, hands-on approach to delivery and working closely with our Sales and Engineering teams. The candidate must be motivated by the challenge of building a culture of continuous improvement and celebrated success.

DESIRED SKILLS & EXPERIENCE:

• Bachelor’s Degree (or equivalent experience) is required.

• 10+ years of work experience primarily in a software implementation role managing people, processes and project delivery.

• 3-5 years of implementation lead and project management experience.

• Demonstrate a strong application of project management methodology in delivering projects, especially in the healthcare provider space.

• Must have a working knowledge of MS Word, MS Excel, MS Project, MS Outlook.

• Ability to multi-task, manage multiple priorities, and prioritize appropriately to meet project deadlines.

• Self-motivated, pro-active and effective in a fast-paced, entrepreneurial environment.

• Adept at leveraging the value of an onsite / off-shore model.

• Ability to travel to other regional and international sites.

• Experience implementing healthcare IT solutions (onsite/ offshore model) for ASEAN providers would be an added advantage.

• Certification in Project Management (PMP, PRINCE2, CAPM) is highly desired.

• Excellent verbal and written communication, time management, presentation and interpersonal skills.

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: IT & Operations Support Specialist

Responsibilities:

• Support daily operations of simulation system, including operational support at customers’ location.
• Perform technical analysis, corrective, and preventive maintenance of simulation system.
• Troubleshooting of technical issues on site at customers’ location.
• Implementing scenario creation or edits as required for operations using simulation tool set.
• Any other matters tasked by Management.

Requirements:

• Preferably Diploma/Degree in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.
• Experience in IT support and deployments.
• Experience handling network issues will be an advantage.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

Position Summary / Project Description

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

AVN Digital is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Cloud/OnPrem Engineer- Hybrid IT Engineer L2-. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Responsibilities:

1. Install and configure software and hardware

2. Manage servers and other related technology tools

3. Set up accounts and servers

4. Monitor performance and maintain systems according to requirements

5. Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels and conduct root cause analysis

6. Ensure security through access controls, backups and hosts firewalls

7. Ensure patching is done monthly and systems are upgraded with new releases and models

8. Ensure systems always comply with security policies, including vulnerability assessment, patching, and hardening.

9. Respond promptly to Incidents and SRs

10. Generate and Review Accounts monthly or as per required

11. Researching and recommending new approaches to improve the computer system.

12. Providing technical support when requested within and after office hours

13. Develop expertise to train staff on new technologies

14. Build an internal technical documentation, manuals and IT policies

Requirements:

Possess the relevant qualifications and/or be proficient in the following areas:

- Minimally Five (5) years hands-on experience in administration of On-Premise Servers and Cloud Operations (AWS and Azure).

- Working experience with IAM, ECS and EKS in AWS/Azure

- Working experience with Route Tables, NACL, Security Groups, NSG

- With DevOps experience e.g. CI/CD pipeline building and management

- Very good working experience with Terraform using Ship/Hats

- Good working experience with Linux and Windows platform

- Good working experience with Microsoft Hyper-V, VMWare ESXi’s & vCenter, Nutanix, Azure and AWS experience

- Very proficient with Windows Operating Systems 2012/2016/2019/2022 Server

- Very proficient in Active Directory, DHCP, DNS, Group Policy, IIS, SCCM, WSUS, Windows Cluster

- Preferably experience in Commvault/Netbackup Veritas Backup Products

- Preferably experience in TrendMicro/Symantec Anti-virus products

- Exposure with cloud automation tools such as Terraform, Chef etc

- Knowledge with storage products is an advantage

- Resourcefulness and problem-solving aptitude

- Proficient in coordinating and communicating customer requirements

- Proficient in Windows scripting, powershell or any other scripting language

- Able to handle demanding service response and recovery turnaround

- Able to manage daily support tasks to meet stringent SLA requirements

- Excellent scheduling and multitasking skills

- Meticulous and process-oriented

- Good, hard-working attitude with ability to work well under pressure

- Good communication skills English (written, spoken)

- Good analytical skills with ability to work with others to resolve problems.

- Good organization skills, with ability to properly document and track information.

- Good understanding with Application tiers, IIS, Databases

- Good understanding with Change Management processes

- Having experience in WOG environment is a plus

- Regular 8x5 support (shift rotation but no graveyard), required to be on standby for 7x24 support. Expected to work during off-peak hours on system activities

- Basic understanding of Linux OS and willing to be cross trained in Linux/Unix environment

- Basic Networking knowledge is a plus

- Preferably certified in RHEL, Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent.

- AWS SysOps Certified or Azure Administrator Certified is a must

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and AVN Digital's personal information and privacy policy.

Key Responsibilities:

• You’ll will be accountable for driving the entire lifecycle of feature development and delivery.
• Lead as a feature owner, taking charge of feature requirement analysis, estimation for the topic, stakeholder engagement, requirement baseline establishment, and collaboration with technical leads and product owners.
• Provide detailed estimates for work packages in the WBS to facilitate project planning and execution
• Drive the creation of user stories, setting up acceptance criteria’s with Feature files and ensure thorough grooming of requirements for developers.
• Validation of development results, performing end-to-end testing of complete feature with product owner agreement for test cases as well as in validating the results.
• Oversee the feature handover for UAT testing with all evidences of end-to-end testing and including support until delivery to Production.
• Provide ongoing maintenance and support for the existing cash management & reporting applications, ensuring its stability and performance.
• Collaborate with cross-functional teams to ensure the successful delivery of projects and initiatives.
• Apply Agile and Scrum methodologies to drive project success.

Requirements:

• Min 10 years & above experience as a Business Analyst, in cash management and reporting domains, with expertise in financial messing standards such as MT940, MT950, CAMT053, MT942, CAMT052, MT910/100, CAMT054, PAIN & PACS.
• Strong expertise in cash management and payment processing, particularly aligned with CBPR+ and SEPA rulebooks.
• Proficiency in SEPA, cross-border and Asia payments types including credit transfer, direct debits and real-time payments.
• Extensive experience with payments processing engines, covering end-to-end processing for high-value payments (HVPS), low-value payments (LVPS) and real-time gross settlement (RTGS) systems
• In-depth knowledge of various banking channels, including accounting processes, reconciliation, settlements and reporting mechanism in global cash management
• Proficient in gathering requirements, possessing excellent documentation skills, and demonstrating effective communication abilities to ensure clear understanding and alignment among stakeholders
• Solid knowledge in creating feature files, ensuring thorough documentation and clarity in specification of development teams.
• Strong understanding of application architecture flow, enabling the ability to grasp the global picture and conduct effective requirements analysis
• Proven experience in leading the design and implementation of complex features and applications.
• Proficiency in Agile and Scrum working methodologies.
• Excellent problem-solving, communication and teamwork skills with an attention to detail and a proactive mindset
• Effective communication and teamwork skills.
• Financial industry expertise is essential.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Summary:

• You will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.
• This position is part of a support team for core banking suit of application, named ISIS. It is deployed across the ASIA & EMEA in multiple entities which targets to:

1. Payments, domestic and cross border
2. Financing
3. General Ledger
4. Accounting
5. Financial reporting for local regulator or Head Office in Paris, France.

• The solutions are built and supported in Paris and in Singapore.

Responsibities:

• Manages user requests & incidents in a timely manner
• Prioritizes User requests based on their urgency, their criticality and their context.
• Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
• Ensures Daily support tasks
• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user
• Pushes for sustainable resolutions and sustain knowledge management
• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
• Keeps the support documentation up-to-date
• Acts as the IT Run preferred communication channel with all stakeholders
• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.
• May extend activities to complementary tasks like Testing or BA if part of the squad.
• Incident communication
• Problem follow-up
• Transversal coordination of key initiatives.
• Skillfully translate technical issues in layman terms which is understandable and relatable with Business and Operations.

Requirements:

• Min. 4 year’s experience in application support, with exposure in Banking industry would be advantageous.
• Solution oriented, business focused with a mindset to constantly improve production quality and stability
• Possess basic technical skills e.g. SQL, Unix,Microservices, CI/CD tolls , Batch monitoring tools etc.
• Experience in backoffice domain is required ( SWIFT, Accounting, reporting etc)
• Have Strong knowledge on Domestic & Cross border payment flows.
• Have hands-on experience supporting payment related applications.
• Strong investigative approach to issues in order to perform root cause analysis.
• Excellent analytical skills
• Able to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds
• Good communication skills that is able to translate technical issues in layman terms in relation to Business & Operations

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599