IT Officer

About the role

Reporting to the IT Assistant Manager, the successful candidate will be responsible for the day-to-day IT operations which will require you to support administration staff, teachers, and students.

You will be responsible for asset tracking, tech refresh, software, hardware, and application support.

You will be responsible in ensuring that all IT policies set by your reporting manager and regional office are strictly adhere to. You will be responsible in liaising with external vendors with regards to equipment that requires repair and servicing.

You are also required to support events that requires IT support and be responsible in ensuring that all AV & media equipment are well taken care off.

To assist the IT Department leads and the IT department in daily operational support. To act as liaison with teachers and key stakeholders to support daily IT helpdesk requests.

You are also expected to perform other Ad-Hoc duties assigned to you by your reporting manager which may require you to report or stay beyond your normal working hours.

Education and Experience:

• Diploma / Degree in Information Technology or its equivalent. Certification in ITIL and CompTIA+ would be advantageous.

• At least 2 years of relevant working experience in helpdesk or onsite support with strong support skillset.

• Excellent communication skills

• Basic knowledge of Windows, OSX, iOS, hardware, software, server and networking. Experience in Office 365 and Active Directory would be an advantage.

• Excellent people skills

• Ability to work under pressure and well with others and in a team environment

• Fast learner in a fast-paced environment

• Ability to retain new skills

• Experience working with different cultures

• Fresh graduates will be considered

Essential Duties

This position includes, but is not limited to, the following essential functions:

Desktop Support

Responsibilities:

· Level 1 Help Desk duties-responsibilities will increase with training

· Assist in troubleshooting, such as, but not limited to:

· Password resets

· Printer configurations, ordering and changing of toners

· Desktop, laptop, Mac and other user device support

· Break/fix, configuration issues, troubleshooting, software installations, hardware repair including in-house repair (projectors & smartboards).

· Assist in coordinating software/hardware requests in coordination with managers requirements.

· Assist in Desktop/Laptop imaging, computer/mobile setup and distribution.

· Devices supported under Desktop Support Scope include, but not limited to:

· Desktop/Laptop/Smart Phone

· iMac/Macbook/iPad

· Projector/Smartboard

· Audio Mixer/AV equipment

· Analogue CCTV/IP Camera

· VoIP Phone

· Participates in technological research by studying organization goals, strategies, and new technological resources for improvements.

· Assist in identifying the need for system and network upgrades, as well as configurations and storage updates.

· Assist in ensuring hardware/software security within the workplace.

· Assist in setting up and supporting AV equipment as and when necessary.

· Ensuring that all IT asset and inventory are tracked and up to date.

· Create and update technical documentation of operating procedures as needed

Audio/Video Support

• Supports Hall / Outdoor A/V requirements for assembly and events.

• Assists the Music Department with their technology and audio/video equipment.

Asset & Vendor Management

• Promotes responsible usage and care of company equipment.

Ad-Hoc Duties

• User relocation

• VOIP phone deployment & troubleshooting

• Media Wall related issues

• Change of printer toner, remove paper jam, increase printer credit

• Printer report extraction

• Vendor escort and assembly stand-by duties

About you

Able to adapt quickly to our fast-paced international environment. Seeking out and implementing new ideas and innovative methods to raise the school’s level of achievement and the ability to communicate clearly with all stakeholders is essential.

Keen to collaborate and share your specialist expertise, you will be a fitting ambassador for the school. You will communicate with confidence across diverse audiences and situations, using your expertise to build strong relationships with colleagues.

All staff are required to manage effective personal development as part of the Company’s commitment to invest in staff as the key resource in the organization.

All Staff must ensure that they meet their statutory responsibilities with regards to Health and Safety, Equal Opportunities and other relevant legislation, and should conform to professional and ethical requirements

Safeguarding

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our students irrespective of race, ability, religion, gender, or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. The school will support candidate to obtain this.

GENERAL OVERVIEW

As a key member of the LNG Market and Business Solutions Team, the incumbent will be required to work on commercial activities to support the growth of LNG Bunkering services. This involves managing existing contracts with the customers of the terminal, as well as planning, leading and executing investment / project evaluation, project structuring, financial modelling and funding requirements leading to fruition new infrastructure projects.

ROLES AND RESPONSIBILITIES

The incumbent shall be responsible for, but not limited to, the following scope of tasks and duties:

• Support existing LNG Bunkering contracts with key accounts to maintain customer relationships, and resolve issues with contracts and commercial operations.
• Market and drive growth of terminal LNG Bunkering services.
• Build relationship with customers to establish new contracts and work with cross function team to conclude deals.
• Lead financial and commercial evaluation of deals and opportunities, including project financing, valuations, investments, etc.
• Commercial support of LNG Bunkering infrastructure projects from inception through various project development stages until award of EPC contract (FID), by working closely with Business Units to:

1. Build, maintain and analyse robust financial models including assessing and challenging assumptions and data which underlie the model for the purpose of valuation, assessing financials and commercial viability, due diligence and financing.
2. Prepare business case and analysis for presentation to Senior Management and Board on project financing matters and to recommend final investment decision.
3. Support executing and closing of transactions, including deal structuring, negotiations of final documentations etc.

• Manage other activities as and when assigned by the reporting manager.

WORK EXPERIENCES

• 3 years of relevant experience in Consulting or Business Development.
• Candidates with no prior experience may be considered.
• Proficiency in understanding financial modelling is an advantage.
• Background in tank storage, LNG, gas or shipping industries is desirable.
• Strategic mindset, an ability to spot good business development opportunities and structure into a business proposal both from macro and micro perspectives.
• Strong written and presentation skills.
• Excellent negotiation, closing and follow-up skills and market research experience.

EDUCATION REQUIREMENTS

• Degree from a reputable university.

Job Description

• Play role of functional consultant and project secretary in IT projects, involved in full project delivery life cycle.
• Assist project manager in documenting meetings and tracking tasks and budget.
• Assist in identify customer needs and innovate technological solutions.
• Review customer data and assist in data cleansing, preparation for migration, and post-migration validation.
• Work closely with technical teams to develop appropriate technical solutions.
• Assist in conducting internal functional testing and user acceptance testing with customers.
• Assist in developing training materials, and conduct training sessions.

Essential Skills and Experience

• At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Others), Business Studies/ Administration/ Management, Commerce or equivalent.
• Technical skills in MS Excel, MS Office, MS PowerPoint, MS Word.
• Accounting knowledge is preferred.
• Preferably 1 year of working experience in IT/Computer, Software or equivalent related field.
• Good presentation skills.
• Strong customer service and interpersonal skills.
• Excellent spoken and written communication in English.
• Strong analytical skills.
• Consulting experience definitely an advantage.
• Ability to work effectively in a dynamic working environment.

We regret that only shortlisted candidates will be notified.

PRODUCT AREA

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

JOB DESCRIPTION

Financial Analysts ensure that Google makes sound financial decisions. As a Financial Analyst, your work, whether it's modeling business scenarios or tracking performance metrics, is used by our leaders to make strategic company decisions. While working on multiple projects at a time, you are focused on the details while finding creative ways to solve big picture challenges.

ADDITIONAL JOB DESCRIPTION

As a Financial Analyst for the Central Intelligence and Analytics team, you will primarily be responsible for generating insights to the mid-funnel ads business that will help enable both proactive actions that will elevate business growth, as well as reactive analyses that will aid performance improvement.

Qualifications

JOB RESPONSIBILITIES

• Develop technical skills to improve the investigative capabilities of the team.
• Conduct thorough analyses using sophisticated techniques and tools (e.g., R, SQL, Tableau, etc.).
• Forecast business performance quarters and years into the future to provide foresight into areas ripe for further investment.
• Create and maintain a regular reporting cadence to surface insights into the ups and downs of our mid-funnel ads businesses.
• Own and manage the related business performance agenda.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business, Finance, Economics, Statistics, or another quantitative field, or equivalent practical experience.
• 4 years of experience in analytics, consulting, or a related function, or an advanced degree.
• Experience with spreadsheet software, SQL, and data analysis.

PREFERRED QUALIFICATIONS

• Understanding of advertisers' marketing goals.
• Familiarity with Display/Video Ads businesses, particularly on YouTube.
• Knowledge of statistics and excellent problem-solving and analysis skills.
• Ability to work through ambiguity in an unstructured environment.
• Excellent teamwork, communication, and presentation skills, with the ability to craft and deliver a message with credibility to influence executive leadership.

PRODUCT AREA

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

JOB DESCRIPTION

Financial Analysts ensure that Google makes sound financial decisions. As a Financial Analyst, your work, whether it's modeling business scenarios or tracking performance metrics, is used by our leaders to make strategic company decisions. While working on multiple projects at a time, you are focused on the details while finding creative ways to solve big picture challenges.

ADDITIONAL JOB DESCRIPTION

As a Business Finance Analyst, you will primarily be responsible for generating insights to the mid-funnel ads business that will help enable both proactive actions that will elevate business generation, as well as reactive analyses that will aid performance improvement.

Qualifications

JOB RESPONSIBILITIES

• Develop technical aptitude to supercharge the investigative capabilities of the team.
• Conduct extensive analyses using sophisticated techniques and tools (e.g., R, SQL, Tableau, etc.).
• Forecast business performance quarters and years into the future to provide foresight into areas ready for further investment.
• Create/maintain a regular reporting cadence to surface insights into the ups and downs of our mid-funnel ads businesses.
• Own and manage the related business performance problem solving agenda.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business, Finance, Economics, Statistics, or another quantitative field, or equivalent practical experience.
• 2 years of experience in analytics, consulting, or a related function, or an advanced degree.
• Experienced working with SQL.

PREFERRED QUALIFICATIONS

• Understanding of advertisers marketing objectives.
• Familiarity with the Display/Video Ads Businesses, particularly on YouTube.
• Ability to take initiative, manage ambiguity, and self-direct work in an unstructured environment.
• Excellent communication and presentation skills, with the ability to craft and deliver a message with credibility to influence executive leadership.
• Excellent problem solving and analysis skills.

Responsibilities

• Support business activities and processes of the Sales Operations team.
• Generate analytical reporting to fully examine revenue metrics, forecast metrics, expense metrics, market share metrics, and sales performance metrics.
• Conduct data analysis, reconcile multiple data sources, and monitor growth expectation for key customers based on application assumptions in forecast and market trends.
• Execute and organize customer database. Maintain process and data integrity.
• Coordinate with sales and manufacturing sites for new customer set up.
• Conduct research and perform competitive analysis by leveraging publicly available information, subscription-based industry research information, and internal analytics tool.
• Coordinate and facilitate sales execution of business initiatives, and collaborate efficiently with cross functional teams.
• Review sales forecast and revenue report process, work with System team to define and automate the system reports, templates, and dashboard
• Execute ad-hoc analysis to support sales management’s decision-making process.

Requirements

• Degree in Business Administration, Economics, Accounting, or related fields.
• Minimum 5 years experience in sales operations and business analysis in the electronics, semiconductor, or semiconductor assembly and test industry preferred.
• Solid understanding in the manufacturing process, package types, tester types, technology evolution of semiconductor assembly and test service preferred.
• Advanced proficiency with productivity software (Excel, Word and PowerPoint)
• Highly analytical, passionate for details, and quantitative mind, capable of translating analytical insights into actions
• Strong time management skills with ability to work independently in a deadline driven environment
• Strong cross functional skills with the ability to engage at all levels of the organization. Excellent interpersonal skills.
• Excellent verbal and written communication skills.

• Position: Financial Analyst/Advisor
• Location: Near Raffles MRT
• Working hours: 5 days, Mon to Fri (9.00am to 5.00pm)
• Salary (commensurate on experience): Up to $4700 +Bonus + 14 days annual leave
• Duration: Permanent
• Industry: Accounting Firm- MNC
• Career progression : Supported to obtain a globally-recognized accounting qualification, along with job-specific training and mentoring by experienced accounting professionals.

Main Responsibilities:

• Assist with the analysis of financial and operating data provided
• Provide advisory to the clients
• Analyse financial information

Requirements:

• Previous accounting or finance experience is considered an advantage;
• Degrees in financial or technical subjects are preferred
• Proficient in Microsoft Office, especially Excel, Words and Outlook;
• Willing to travel at short notice.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook. Account for variance between actual result and budget within-deep analysis of root cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all monthly schedule be submitted on time and historical data are correctly retained.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly performance reports using the BI tools.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 years experience, includes management accounting related experience in regional headquarter.
• Finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy, Business, Economics or other relevant field
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team
  environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Strong sense of ownership
• Interpersonal communications skills
• Analytical Skills
• PC Literacy
• Personal Consistency & Self Drive
• Adaptiveness toward changes.

Main responsibilities

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams
• Report status to project stakeholders
• Report and escalate key risks, and issues
• Prepare and maintain the application user guide
• Provide L2/L3 support on production incidents

Qualifications and Profile

This position requires relevant experiences as an IT Business Analyst supporting the development of enterprise wide complex information systems within major organizations, ideally in a banking environment. The level of detail of the knowledge will be assessed considering the seniority of the candidate.

Mandatory

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes

Nice to Have

• Knowledge of performance testing and associated tools

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop a deeper understanding of Supply Chain process and be part of the team that enables change to improve systems and metrics
• Collects, records, and analyzes data using established protocols and processes; communicates findings to other team members for review and feedback.
• Collaborate with the rest of the World-Wide site leads to gather information & data for the purpose of analyzing performance metrics
• Be able to present to key stakeholders on site and global metric performance
• Collaborate with the team members and partners to understand business need and design, develop, rollout and automate effective solutions
• Combine data across different data sources to provide support for requests for data & analytics.
• Define and uphold standards and processes for analysis & reporting, including creation and maintenance of important metric dashboards & dataflow
• Be the driver of digital capability building in the team and act as role model for agile, simplification and organizational change.
• Analyze Supply Chain data and review supplier scorecards to determine continuous improvement in service and supply chain agility.
• Lead development of suppliers’ capability to hit inventory glide paths and optimization of non-performing inventory.
• Explore and analyse data using visual analytics and statistical techniques. Design and develop the visually intuitive and appealing story boards using BI tools.
• Leverage data visualization techniques and tools to effectively demonstrate patterns, outliers and exceptional conditions in the supply chain data
• Working collaboratively with cross functional teams within Supply Chain planning to develop analytics solutions
• Knowledge and understanding of supply chain concepts and application; focused on Demand Planning, Inventory Theory, Warehouse & Logistics Operations.
• Prepare the documentation of analytics solutions
• Identify gaps to objectives, and set priorities and action plans to close those gaps to commitments and performance measure targets
• Provide analysis of key KPI’s and financial data to identify performance and improvement opportunities and execute on those initiatives.
• Strong ability to drive and manage escalations with cross functional teams on any production issues to develop action plan and execution to mitigate all risks to on time delivery
• Explore and drive continuous improvement on process optimization in planning areas and automation reports

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

· Ability to effectively present information or training material and respond to questions from relatively large groups of people.

· Strong problem solving, analytic, negotiation, project management and people skills are a must.

· Ability to define problems, collects data, establish facts, summarize information and draw valid conclusions.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

· Ability to solve practical problems with limited information.

· Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

· Ability to work effectively under pressure with constantly changing priorities and deadlines.

· Proficiency in use of personal computers, Power BI, Microsoft Office products (Excel, Word and PowerPoint, Python) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Bachelor’s degree required. Diploma holders with experience will be considered.

· Hands on and meticulous with a problem solving mind-set.

· Good communications and analytical skills.

· Ability to work well under pressure and with minimal mentorship

Position

The Data Framework provides a central data store for all the Front Office Orders, RFQs, Transactions and Collateral information. It also provides Market Data sourcing, Data distribution, client, instrument and referential data and is driven by an electronic Data Dictionary application : Collibra. It acts as a source of data for different regulatory reporting (MIFID 2 , SFTR , MAR etc).

Main Responsibilities

• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank
• Interaction with developers to define implementation specs
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.

Qualifications and Profile

• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to microservcies based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (Sql/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

Overview: The department is responsible for development and maintenance of Risk and Finance applications used by worldwide users. Among others, it includes Credit Approval & Counterparty Risk IT

The section handles applications responsible for risk data collection, risk calculation and monitoring for CACIB worldwide.

It also covers Front Office Applications, Credit Decision Processing tool, Global Authorization Repository system and Default History Data Base. The applications are all in-house developments.

Main responsibilities

Functional

• Good knowledge in Risk area like Deals, Authorization, Guarantees, Risk Weighted Assets, etc.
• Hands on experience on various Risk Reporting. Should have worked on data mapping and testing of such risk data.
• Analyze and assess business functional specifications; recommend amendments to maximize efficiency and improve business value.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Manage the change requests during the implementation stage in coordination with sponsors, project managers and technical teams
• Ensure the daily follow up for the implementation of the solution with the developers and provide clarifications when necessary
• Manage L3 support to ensure application stability and work closely with L1/L2 support team & business line on resolution in support issues.

Qualifications and Profile

• This position requires a minimum of 4-6 years’ relevant experiences as a business analyst.

Other Professional Skills and Mindset

• Knowledge of Counterparty Risk
• Experience in data centric applications
• Hands on with SQL
• Proficient in MS Office
• Knowledge of project management and software development lifecycle would be a plus
• Excellent analytical and organizational skills
• Very good oral and written communication skills
• Fast reacting and autonomous, with a problem solving orientation
• Knowledge of Scrum, & automation testing tools would be an added advantage

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for a Business Analyst in our Data & Analytics team

This is an exciting opportunity for a talented team-player to be part of a technology team that is responsible of a portfolio of solutions for various business lines of the bank (Risk, Finance, Compliance, Market Risk, Trade Finance, Operations, Advanced analytics tools evaluations). Microsoft SQL Server components (both on-premises and cloud) are used as core stacks of the solutions designed by the team, to fulfill advanced analytics requirements with a focus on performance and reliability.

Main responsibilities

Main responsibilities of the role:

• Work with business user to draft and finalize requirements
• Analyze and document existing business processes and operating models and provide solutions w.r.t. target architecture considering specific future business needs.
• Design solutions and write functional specifications and solutions in collaboration with technical IT specialists.
• Testing the developed applications and follow up on fixes.
• Ensure delivery of fully tested products/features on-time and with quality up to production.
• Maintain up-to-date required quality documentations & train end-user
• Provide support to test, diagnose and resolve application issues.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project teams located in Paris. The candidate will need to have and keep developing a good understanding of both IT systems and business processes.

Qualifications and Profile

Mandatory Skills:

• Good experience with business analysis role being a bridge between business and IT teams
• Experience in delivering fully tested applications within schedule & quality
• Proficient in writing SQL queries based on relational data models
• Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.
• Experience working in Agile development methodology
• Exposure to reporting and data visualization tools (Power BI / Tableau / Qlik / Cognos..)

Other Professional Skills and Mind-set

• Required to attend meetings with Paris counterparts.
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Strong desire to keep abreast of emerging technologies
• Team player mindset
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/

problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, cybersecurity

- Programing or scripting skills for automation purpose.

Other Professional Skills and Mind-set

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Main responsibilities

Your main responsibilities will be:

• Be on boarded as a co-trainer
• Logistic support (email, invitation follow-up, catering…)
• Preparation and setup of the cohorts
• Co-facilitate the boot camp
• Execute the follow up of each cohort
• Participate to the co-creation and structuration of the knowledge base (English and French if possible)

The position requires autonomy and reliability on the facilitation part, and a good practice of group dynamic facilitation in an IT multicultural context. Experience around IT management and ability to share experiences stories will be required.

As part of I&E, you will be also involved in some other activities of the department, so you can also express your talent there.

If your workload allow it, you will be able to contribute transversally to multiple initiatives on events, internal program for some other departments…

Qualifications and Profile

At least 5-7 years of relevant experience in facilitation / Teaching and stakeholder management is required for this position.

Functional

We expect to have the applicant comfortable with

• Methodologies: Heart of Agile, Management 3.0, Solution Focus, Host leadership

• Having a background around Intrinsic / Extrinsic motivation

• Delegation & priority management

• Agility from the culture perspective and not just on the process part

• Group dynamic and engagement

• Storytelling technics

Have also experience in-group facilitation and comfortable with:

• Liberating structures
• Co-design technics & facilitation technics (i.e.: Appreciative Inquiry, Technology of Participation, Thiagy, MG Taylor, art of hosting, Teaching from the back of the room…)
• Multi-cultural context is a plus as we have more than 20 nationalities in our work environment.

Technical

• Knowledge around “Knowledge Management”
• Wiki like Confluence, Structuration in Microsoft SharePoint

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

GENERAL OVERVIEW

As a key member of the LNG Market and Business Solutions Team, the incumbent will be required to work on commercial activities to support the growth of LNG Bunkering services. This involves managing existing contracts with the customers of the terminal, as well as planning, leading and executing investment / project evaluation, project structuring, financial modelling and funding requirements leading to fruition new infrastructure projects.

ROLES AND RESPONSIBILITIES

The incumbent shall be responsible for, but not limited to, the following scope of tasks and duties:

• Support existing LNG Bunkering contracts with key accounts to maintain customer relationships, and resolve issues with contracts and commercial operations.
• Market and drive growth of terminal LNG Bunkering services.
• Build relationship with customers to establish new contracts and work with cross function team to conclude deals.
• Lead financial and commercial evaluation of deals and opportunities, including project financing, valuations, investments, etc.
• Commercial support of LNG Bunkering infrastructure projects from inception through various project development stages until award of EPC contract (FID), by working closely with Business Units to:

1. Build, maintain and analyse robust financial models including assessing and challenging assumptions and data which underlie the model for the purpose of valuation, assessing financials and commercial viability, due diligence and financing.
2. Prepare business case and analysis for presentation to Senior Management and Board on project financing matters and to recommend final investment decision.
3. Support executing and closing of transactions, including deal structuring, negotiations of final documentations etc.

• Manage other activities as and when assigned by the reporting manager.

WORK EXPERIENCES

• At least 3 - 5 years in Consulting or Business Development.
• Proficiency in financial modelling is a must.
• Background in tank storage, LNG, gas or shipping industries is strongly preferred.
• Strategic mindset, an ability to spot good business development opportunities and structure into a business proposal both from macro and micro perspectives.
• Strong written and presentation skills.
• Excellent negotiation, closing and follow-up skills and market research experience.

EDUCATION REQUIREMENTS

• Degree in Finance, Economics, Engineering or equivalent.

The Head of ICS provides leadership and management to the ICS department, which is in charge of delivering, operating, and maintaining computing and telecommunication facilities, equipment, and information services that meet the increasing demands of the Company. The incumbent is charged with strategic planning, tactical action, and operational decision-making to fulfill the mission of the ICS department.

The essential responsibilities of the Head of ICS include but not limited to:

• A strategic view of the whole ecosystem in IT, business reporting system, and operational governance processes of the business organization as a member of the senior management team.
• Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.
• Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
• Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
• To plan and lead the strategic management of the Company’s information technology and information management functions. This includes delivery of all business software developments, and management of systems and infrastructure, both with internal users and external vendors.
• Working with the management team to provide a strategic lead on the Company’s technology, analyzing and prioritizing developments, outlining opportunities, and ensuring a proactive and innovative approach to our work.
• Accountable for the delivery of all technology-related projects including developments of business software and on-going enhancements.
• Led and managed technical teams i.e. Infrastructure, Applications & MIS, with clear structure and processes for the department.
• Prepare budget and management; make recommendations for technical acquisitions.
• Develop guidelines, controls, standards, and procedures; ensure security across all the Company's technical systems and software services.
• Continue strategic approach, innovation, and best practices in the use of technology and IT by the Company.
• Manage and develop relationships with internal and external senior stakeholders, vendors, and outsourced development.
• Supports Internal Audit for compliance and development of risk management in your division.
• Ensures articulation of the company’s desired image and position and assures consistent communication both internally and externally.
• Maintaining a highly productive, experienced, and motivated organizational culture within the Division/Company consistent with the Company’s core values utilizing effective Management/Leadership tools (performance measurement, skills assessment and training, process training).

Requirements:

• At least 8 to 10 years of experience with broad relevant technical knowledge and good management expertise
• A strategic thinker yet practically minded and hands on
• Demonstrates sharp business acumen
• Ability to work under pressure in a fast pace working environment
• Ability to handle and prioritise multiple tasks simultaneously
• Possess high level of initiative and drive
• Possess strong team spirit and excellent communication at all levels, able to coach and led by example
• Strong communication skills with the ability to explain technical issues to non-technical colleagues
• Strong analytical skills
• High level of business ethics and integrity
• Creative and innovative mindset

Job description:

• Responsible for the whole IT operations within the company, including software & hardware support, security, anti-virus protection, network maintenance, club website, social media, etc.
• Provide all network, POS and PCs support in the Club
• Provide IT technical assistance and support for all staff within the Club
• Conduct training for non-technical workers on business information systems
• Conduct to diagnose, trouble-shoot and resolve problems with servers, desktop and networks
• Liaise in sourcing and purchasing hardware and software to support the Club's business information system
• Database management administration
• In-charge of software & hardware renewal licencing.
• Responsible for documentation of work processes, system workflow and operating procedures
• Any other duties as assigned by the Management

Requirements:

• Strong technical background, with understanding or hands on experience in administering Office 365, Active Directory, LAN & WAN network routing, IT infrastructure equipment and cyber-security solution

Other Information

• Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park
• Permanent role with attractive benefits
• Meals provided
• Company transport provided (Clementi MRT Station)

The Data Analyst will manage the entire data analysis lifecycle, from requirement gathering to design and implementation. The successful candidate will:

- Develop and improve analysis and reporting capabilities.

- Monitor and evaluate the performance of past projects to identify area for quality improvement.

Responsibilities:

- Interpret data and analyze results using statistical techniques to produce ongoing reports.

- Develop and implement databases, data collection systems, data analytics, and other strategies to optimize statistical efficiency and data quality.

- Acquire data from primary and secondary sources and maintain the integrity of databases/data systems.

- Identify, analyze, and interpret trends or patterns in complex data sets.

- Ensure data quality by reviewing computer reports, printouts, and performance indicators to identify and correct coding issues.

- Work with management to prioritize business and informational needs.

- Identify and define new opportunities for process improvement.

Requirements and Skills:

- Proven experience as a Data Analyst or Business Data Analyst.

- Technical expertise in data models, database design development, data mining, and segmentation techniques.

- Strong knowledge of and experience with reporting packages (e.g., Business Objects), databases (e.g., SQL), and programming (e.g., XML, Javascript, or ETL frameworks).

- Proficiency in statistical packages for data analysis (e.g., Excel, SPSS, SAS).

- Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

- Adapt at query development, report writing, and presenting findings.

- A degree in Mathematics, Economics, Computer Science, Information Management, or Statistics.

This new role is crucial for leveraging data to drive informed decisions and improvements within our department.

Responsibilities

• Administrate user accounts for network, e-mail, and other applications;
• Provide support to end users in local and regional offices around the world who are on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
• Identify, research and resolve technical problems of IT equipment and software applications;
• Respond to IT tickets, telephone calls, e-mails, and requests for technical support;
• Document, track, and monitor problems to ensure timely resolutions; and
• Communicate and collaborate with a regional/global IT team members

Qualifications

• Fluent in English (both written and verbal)
• Diploma in Computer Science or Information Technology;
• At least 1 year of experience in a help desk or IT Support role; and
• Experience with Exchange Server Tools, Office 365 and other cloud based applications a plus.
• Mainly based at One-north office and open to travel to another office (Boon Keng/ Bendemeer) on ad-hoc basis

About the job

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

We are currently recruiting for Senior Business Analyst for our client engagements who will be working with the clients’ business stakeholders to identify value of their processes, assess automation opportunities, document and optimize the business processes of the clients’ departments. Responsibilities also include creation of the functional requirements and will work closely with Solution Architects and Solution Developers to ensure the implemented process supports client's functional needs.

RESPONSIBILITIES & TASKS:

• Provide functional and operational recommendations to clients’ functional teams & business stakeholders
• Review and help refine automation and process excellence business cases to optimize, improve and automate business processes to deliver the desired business outcome
• Help create an automation and business value consulting pipeline to ensure adoption of automation and process excellence capabilities to drive the “automation first and process excellence” strategy for FujiFilm clients.
• Conduct high-level assessment, create detailed As-Is process description, detailed To-Be automated process description, and define quantifiable business cases with a sound understanding of Business Process Automation (BPA) products and platform.
• Work with clients’ internal functional teams and business stakeholders to extract use cases from their existing implementations
• Collaborate with Solution Architects to create an implementation plan for the BPA solution designed and work closely with BPA Developers to support them through testing and deployment.
• Participate in workshops to help shape best fit solution for selected process area
• Interact with business stakeholders to present automation and process excellence sources of value in the chosen process areas
• Coordinate with client’s internal functional teams and business stakeholders regularly for scope clarifications.
• Identify reusable solutions to improve Fujifilm BPA solutions offering and industry blueprint
• Act as a communication bridge between FujiFilm and clients’ stakeholders
• Develop success stories and case studies for adoption of Fujifilm BPA capabilities to be shared with clients and in the industry

REQUIREMENTS:

• Bachelors or master’s degree in Computer Science, Computer Engineering, Mathematics. Management Information Systems, Finance, Accounting, Procurement, Business or related field
• Minimum 2 year of experience in process documentation/ business analysis or consultancy
• Minimum 3-5 years of overall experience in operations or process consultancy in any of the following areas: demand to quote, order to fulfillment, issue to resolution, invoice to cash, record to report, hire to retire, information/data management, sales operations, compensation.
• Experience in understanding business processes implemented in enterprise applications like Salesforce, Workday, Netsuite, Concur, Coupa, SAP, Esker etc.
• Strong conceptual and analytical skills with demonstrated outside-the-box problem-solving skills
• Experience in effectively engaging and working with a global team
• Great verbal and written communication along with presentation skills
• Strong process minded thinking, problem solver and solutions-oriented
• Working knowledge and experience in delivering at least 4 Process Improvement Projects using Frameworks such LEAN, PDCA etc yielding significant project benefits
• Thinkers and analysers - with the ability to engage with stakeholders to listen, understand and respond to their needs in rapidly changing business environments
• Certification in Business Analysis IIBA, Certification in Business Analysis for RPA e.g. UiPath is a plus
• Knowledge of RPA technologies e.g. UiPath, Blue Prism
• Experience in Agile methodology and JIRA tool hands-on, applying OCR, NLP, AI/ML etc. capabilities to enhance business process and performance is an advantage

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

EA License No: 11C5502

Registration No: R23115318

What will you be doing?
The Business Analyst analyzes business processes and applicable automated systems, and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications, participates in testing activities, helps design methods and procedures for internal and external projects.

Your Responsibilities Will Include

• Elicit requirements for software development.
• Document, analyze and evaluation requirements gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
• Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.
• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities that you’ll need to be a fit for this role include:

• Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred).
• Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
• Professional experience with requirements gathering and analysis.
• Experience producing and analyzing As-Is and To-Be documentation.
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint).
• Ability to successfully engage in multiple initiatives simultaneously.
• Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
• Understanding of Internet, Intranet, Extranet and client/server architectures preferred.
• Experience supervising junior associates preferred.