Job Description:

The IT Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and infrastructure support.

Technical Competency:

• Technical scope (Back-end) with strong network setup and debugging.
• Windows command line and IIS. SQL skills are a bonus.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

IT Senior Executive (Project management and delivery)

We are seeking a IT Senior Executive with project management experience to join us in delivering business applications to support. This role must have the ability to identify, understand and document business requirements into functional/technical specifications.

This role will be working in a highly dynamic environment that utilizes strong functional understanding of various systems across our organisation to problem solve or identify areas for improvement for the business.

The functional requirements we are looking for are as follows:

• Partner the IT and Business Teams in the provision of Line of Business (LOB) IT solutions for the Business Unit with right value proposition
• Under general supervision, understand business problems, develop and deliver Business solution IT solutions as well as maintaining these solutions
• Strong documentation skills to gather and translate business requirement, analyze and propose a digital solution/ plan
• Create and manage project plans with Agile methods, depending on project scope and deliverables requirements
• Lead the entire life cycle of system implementation projects and managing the transition to BAU operation
• Foster strong partnership and co-own successfully project delivery with internal Business Project Managers / Stakeholders

Job Requirements:

• Degree in Information Technology, Computer Science or equivalent
• Experience with 2-3 years with related field
• Good track record in developing, managing and delivering technology transformation objectives and plans
• Proven ability to work creatively and analytically in CI/CD environment
• Experienced in Agile, implementing digital technologies which deliver value to the organization
• Good analytical skills, with ability to absorb information, conceptualize and implement
• Demonstrate good communication skills to manage different internal stakeholders
• Familiar with creative thinking and innovation methodologies shall be advantageous

Company Reg No.: 201131609D, Licence No.: 11C4684, Febrianto

Job Overview:

This position is responsible for using analytical tools to collect, correlate and analyze data for use in (1) improving operational quality and productivity, (2) aid in the optimization of current business flow and (3) understand the impact of changes, improvements, or projects on operational performance.

Responsibilities:

• Use appropriate analytics platforms and analytical tools given specific analytics and reporting requirements.
• Utilize a range of statistical methods and analytics approaches to data.
• Conduct statistical modelling of data to derive patterns / solutions.
• Perform coding and configuration of software agents or programs based on a selected model or algorithm.
• Conduct tests on the actions taken and outcomes to assess effectiveness of the model.
• Elicit business requirements from operational management or other stakeholders using appropriate techniques.
• Explore relevant solutions or programs, from an existing repertoire, that can address business needs.
• Present solution options for consideration and explain how solutions will impact the business and address requirements.
• Select appropriate visualization techniques and information displays to convey data and findings.
• Organize the presentation of data to reflect trends and correlations in a visually compelling way.
• Incorporate appropriate elements to create informative and dynamic data displays.
• Develop basic dashboards and scorecards to display internal as well as external benchmark data.
• Incorporate interactive graphics, visuals, and technical features into the data presentation.
• Communicate limitations of data and interpretations of findings
• Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders.
• Develop efficient processes to standardize and maintain data definitions, sources, and quality.
• Provide training and guidance to individuals who initiate the data analysis and dashboard reporting process.

Requirements

• Bachelor’s degree with 3 to 5 years of manufacturing process knowledge. Experience in the pharmaceutical industry is a plus.
• A self-starter, able to drive own initiatives and provide digital solution to drive operational excellence with business stakeholders.
• Experience in one or more scripting languages (e.g. Python, R, Shell) and skilled in writing performant SQL.
• Experience with Microsoft Power Platform (e.g. PowerBI, PowerApps and Power Automate).
• Working knowledge with SAP HANA is a plus.
• Strong analytical and data mining skills.
• Excellent Team Player

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Governance & Risk Management Analyst to join their team
• This will start off as a 12 months contract

The Job

• Managing risk-mitigating activities within the programs
• Supporting high-priority efforts, including issue remediation, strategic initiatives and process enhancements
• Supporting coordination and management of regulatory inquires, audits, exams and providing response guidance to Front Line Units (FLU), Control Functions (CF) and Entity partners
• Engaging with business partners in both US and international locations to represent programs and corresponding requirements
• Understanding regulatory and internal issues management protocols and processes
• Identifying emerging issues and proactively managing functional and internal timelines, as well as risks, issues and dependencies
• Maintaining effective reporting and communication routines to achieve understanding of oversight activities
• Supporting policy and standard adherence activities and oversight routines, including assessment of laws, rules and regulations

The Talent

• Minimally 3-5 years of relevant work experience in business controls, governance and/or risk management.
• Ability to be flexible in support of the maturing organization with an enterprise scope and mandate.
• Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines.
• Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.
• Effectively communicate to inform, influence, and resolve key issues in a timely manner with all levels of the organization
• Understanding of outsourcing (third party/inter-affiliate) requirements, including contracts, services, and change management
• Understanding of Inter-affiliate Service relationships between legal entities of the Company
• Understanding of enterprise lines of business and global operations
• Familiarity with the Enterprise Services Taxonomy

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Governance & Risk Management Analyst
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Reporting to the Head of IT Department, the successful candidate will be responsible for:

Job Scope and Responsibilities

• Developing, enhancing, deploying, supporting and maintaining of the new or existing system based on the end-user/business users’ requirement
• Responsible for daily system support
• Coordinating of internal resources and external vendors for regional business process enhancement
• Preparing of system documentations such as Functional Specification, Users’ Guide
• Conducting of end-users trainings
• Managing Database Server (creation, scheme design, setup, administration, migration, configuration, performance tuning, etc.)
• Providing ERP functional and programming support and troubleshoot for subsidiaries in region
• Undertaking any other assigned duties

Requirements

• Degree or Diploma in Computer Science, Information Technology, or Computer Engineering
• More than 8-10 years of experiences in software development or ERP support preferred
• Knowledge of OOP/OOA/OOD (Object Oriented Programming, Analysis, Design)
• Knowledge in Order Management, Purpose Order, Inventory Control, Production Control and Scheduling
• Experience in supporting ERP running on IBM AS/400 and/or RPG & CL Programming skills will be added advantage
• Experience in ERP applications in the Manufacturing/Distributions Sector preferred
• Intermediate Microsoft Office skills required
• Possess strong desire to learn and a keen interest on the latest software technology trends
• Strong organizational, multi-tasking, decision-making and problem-solving abilities
• Time management skills and the ability to multi-tasking are essential
• Ability to work independently and as a team
• Minimum 5 years of experience in overseas posting preferred

Key Responsibilities:

• Process mandatory and voluntary corporate actions distributions accurately and on a timely basis (e.g. dividends, scrip/currency elections, REITs distributions, interest/redemption
• Process corporate action events in an accurate, timely and consistent manner, in accordance with departmental procedures and to the agreed service level
• Manage internal and external stakeholders on corporate action issues
• Adhere to documented procedures, control guidelines and compliance framework
• Attend to reconciliation breaks in accounts on a daily basis
• Ensure that all queries are attended to and investigated promptly
• Support change by assisting in devising and implementing improved processes
• Participate in project initiatives and taking up ad hoc tasks as required
• Manage operational risk associated within the processes

To succeed in this business control management environment, you will need to have the ability to work as a team player. The successful Risk & Control Operations Analyst (12 months contract) will need to have the ability to work effectively and co-operatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Corporate actions experience
• Ability to prioritise heavy workloads and work efficiently in dynamic environment to meet deadlines
• Strong PC skills, particularly Excel, PowerPoint
• Strong communication skills
• Strategic thinker
• Good organisational skills

This is a leading global top-tier financial institution and is progressively expanding and growing its business on a global scale. This organisation offers employees the opportunity to enhance their experience across the business function and across multiple business lines.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Risk & Control Operations Analyst (12 months contract) job.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

As a global leading, specialized food and agribusiness bank, Rabobank provides sector expertise, strategic counsel and tailored financial solutions to clients across the whole food value chain. Furthermore, with our expertise in Trade & Commodity Finance in agricultural commodities, energy and metals finance, our team in Singapore provides one-stop trade flow solutions to our clients for their international trade finance transactions.

Trade and Commodity Finance (TCF) is a global business line within Rabobank Wholesale focusing on clients active in the international commodities business within the sectors Agriculture, Energy and Metals & Minerals. TCF finances the whole commodities chain, from the production of raw materials to delivery to manufacturers, including pre and post export financing of trade flows, inventories and receivables.

High frequency of business, customer intimacy, specialised local product / geographical market knowledge, complex or bespoke structures, short timelines and volatile markets are all characteristics of the TCF business.

Role Description

The Analyst supports TCF in achieving its strategic objectives by:

· Identifying, assessing, managing, monitoring and reporting risks that may incur in the business;

· Ensuring the risk profile complies with risk policies, standards and guidelines;

· Promoting a strong risk culture within business;

· Identifying and assessing risks with a forward looking view;

· Managing risk by actively identifying early warning signals;

· Implementing effective risk control in accordance with the Bank’s framework;

· Supporting full transaction execution in accordance with the Bank’s framework.

· Active commercial engagement in terms of identifying business opportunities, assessing prospect fitment and managing an ongoing dialogue with clients to maintain business intensity.

Credit & Risk Management

· Prepare credit application, annual review and solicit approvals in situations of facility increase, exception/deviation request, changes in T/S, non-compliance of covenants, negative developments etc.

· Responsible for credit risk assessment and modelling, including financial spreading, rating, loan classification, LEA, default trigger and projection, GAIA (sustainability) assessment.

· Work closely with Risk Approvers to clarify credit application enquiries, and to respond to action points requested by relevant approvers wherever necessary

· Responsible for documentation initiation process, follow up with the collation of condition precedents documents, covenant control and monitoring of approval conditions.

· Review documentation to ensure compliance with credit approval terms

· Responsible for control activities, including maintaining credit-risk related data quality and closely monitor loan classification

· Conduct timely escalation of any negative development or red flags based on credit risk position and adverse changing market conditions

· Assist in portfolio review, regular or ad hoc projects in relation to account and portfolio monitoring

Business In-Control

· To participate in In-Control meeting and to monitor, administer and report operational risk incidents

· Provide input for regulatory returns

· Be responsible for credit related data/limit input and monitoring of Loan Classification

Client Service

· Be jointly responsible for credit related matters including active involvement in the credit structuring and term sheet preparation, negotiation and review and Request for Change processes.

· Participate in deal team to support transaction execution

· Maintain constant dialogues with internal stakeholders to keep abreast of market intelligence, procedures, policies and strategies

Role Requirements

· 5 to 10 years relevant experience in wholesale clients environment, preferably credit, portfolio and trade and commodity finance

· Strong analytical and financial assessment skillset with experience in assessing complex structured transactions

· Experience in risk analysis of large corporates, and more particularly commodity trading companies

· Prior relationship development and credit analysis/trade structuring experience;

Responsibilities

• Build, install, and maintain internal and external servers, network devices, and firewalls.
• Responsible for the client's IT infrastructure's technical and administrative activities, such as deployment, configuration, maintenance, upgrading, and migration of mission-critical infrastructure such as servers, workstations, and system/network equipment.
• Management and monitoring are required for all installed systems and infrastructure.
• Patching the Windows and Linux systems, as well as upgrading the hypervisor.
• Provide technical support for service issues and requests.

Requirements

• Diploma/Degree in Computer Science / IT related discipline
• Minimum 2 years of hands-on experience in supporting networks, Servers, PCs, and OS
• Good technical skills in LAN/WAN, configuration and troubleshooting PC and server hardware knowledge.
• Ability to troubleshoot network issues including back bone infrastructure issues.
• Hands-on experience with Windows environment and experience in troubleshooting, configuring servers and email support will be advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R22108000

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

· Handle system backups for the local sites, operating servers, and network equipment, and document the findings.

· Assist in troubleshooting network connectivity, server, and VOIP issues. Additionally, support in maintaining accurate Active Directory entries for desktops.

· Provide support for the Office Suite, Outlook email applications on desktops, and other company-endorsed desktop and mobile applications. Good experience in O365

· Resolve hardware and software issues pertaining to desktop and mobile devices.

· Provide support for production and office peripherals as required.

· Work closely with the Operational Technology (OT) teams to understand system requirements and integration points.

· Troubleshoot and resolve issues related to the convergence of IT and OT technologies.

· Manage incident and service tickets in ServiceNow.

· Manage critical incidents and handle escalations in a professional manner.

· Monitor and report on key performance indicators (KPIs) while defining and implementing measures to optimize performance.

· Plan and implement IT rollout projects.

· Minimum 5 years of work experience in Information Technology.

· Familiarity with ITIL processes, Microsoft Office 365, One Drive, SharePoint.

Interested applicants please send your resume to [email protected]

Jane Ng Wei Ling

R1104585

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

Experience: 6-9 Years

Role: Informatica System Analyst

Key Skills:

Proficiency in Informatica PowerCenter version 10.x or higher

• Experience in setting up, upgrading and troubleshooting Informatica PowerCenter infra

• Experience in analyzing and producing technical mapping design specifications

Key Responsibilities:

• Responsible for installing, configuring, testing and maintaining Informatica PowerCenter software

• Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping

• Responsible for building of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)

• Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)

• Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity

• Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures

• Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities

• Must have impeccable written and oral communication skills down to the mapping documentation level

• Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners

• Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines.

Key Requirements:

• Should be independent, quick learner and team player

• Able to work independently with minimum guidance

• Have good communication skills (to work with various levels)

• Minimum 4 years or above with the relevant experience

• Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with AS400/Oracle sources and targets.

• Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)

• Experience Job scheduling tools like Control-M

• Good to have experience in Change Control Management tools & Visio

• Have experience on all stages of Software Development Life Cycle (SDLC)

• Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production

• Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment

You will play a crucial role in designing, developing, and maintaining our organisation's data infrastructure and pipelines that enable our organisation to extract valuable insights.

Responsibilities

• Identify data from different source systems and develop ingestion, data processing and data warehouse pipeline.
• Supports the design, implementation and maintenance of data flow channels and data processing systems that support the collection, storage, batch and real-time processing, and analysis of information in a scalable, repeatable, and secure manner.
• Defining optimal solutions to data collection, processing, and warehousing.
• Focuses on collecting, parsing, managing, analysing, and visualising large sets of data to turn information into insights accessible through multiple platforms.
• Collaborate with stakeholders to understand organisation requirements then build, design and manage interpret solutions for reporting and dashboard.
• Ensure business rules and data definition are standardised across users and reports/dashboards.
• Collaborate with cross-functional teams to ensure data integration and interoperability across different systems and platforms.
• Review and ensure organisation’s data policy, data security standard and data governance guidelines are adhered to.
• Implement and monitor data security and privacy measures on existing data solutions.
• Create and maintain comprehensive documentation of data processes, pipelines, and infrastructure.
• Stay up to date with industry trends and emerging technologies related to data engineering, applying new knowledge to improve existing processes.
• Other duties as required.

Requirements

• Proficiency in one or more programming languages commonly used in data engineering, such as Python, Java, or Scala.
• Familiarity with relational databases (e.g., MsSQL, MySQL) and NoSQL databases (e.g., MongoDB).
• Strong understanding of SQL for querying, data manipulation, and database management.
• Familiarity with data warehousing concepts, dimensional modelling, and data schema design.
• Basic knowledge of Extract, Transform, Load (ETL) tools and frameworks.
• Understanding of various data formats like CSV, JSON, Avro, Parquet, etc.
• Basic understanding of cloud computing platforms like AWS, Azure, or GCP, and their relevant data services.
• Familiarity with version control systems, such as Git.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Designation & salary will commensurate with experience.

The Finance Analyst reports to the Financial Planning and Analysis (FP&A) Reporting and Business Planning Assistant Manager.

Job Duties & Responsibilities

• Assist in preparation and consolidation of monthly financial reports for APAC reporting purposes on a timely manner.
• Assist in preparation and provides supporting analysis, engagement, and results at the region, business unit and support function level on a scheduled basis.
• Identifies areas for improvement of data tracking, metrics, and intelligence gathering.
• Discussing with team members to investigate anomalies and trends, derive insights and present outputs and recommendations.
• Utilize multiple data sets and sources to design and develop metrics, reports and dashboards to provide financial overview.
• Involved in preparation of annual business planning process, monitor the implementation, adjust forecast according to business plan regularly, and prepare various management reports.
• Ability to think creatively and provide solutions for process efficiency improvement.
• To support implementation of process improvement projects to new/existing processes.
• Any other tasks as and when assigned by manager.

Job requirements

• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint)
• Attention to detail and ability to work with numerical data.
• Ability to multi-task and is a good team player.
• Positive work attitude with good interpersonal skills.
• Possess a can-do mindset and able to work in a fast-paced working environment.

2024 APAC Graduate Programme – Global Markets

Our two-year graduate programme is designed to provide you with first class training and immediate responsibility, it gives you the support and development you need to start a successful career in financial services.

For: Final year students or recent graduates with a bachelor’s or master’s degree in any disciplines from a recognized university
Duration: 24 months
Streams: Business Management, Quantitative Research, Research & Strategy, Sales, Structuring, Trading
Start date: July 2024
Who can apply?
To be considered for the placement, you will:
• Apply as a recent graduate, final year undergraduate, or master’s student in any discipline;
• Possess GPA of 3.3 out of 4.0 or above (or equivalent) in any discipline;
• Have to be fluent in spoken and written English (additional languages are an advantage); and
• Demonstrate methodical, logical, solution-driven thinking, with commercial awareness and a keen interest in latest finance topics as well as market trends.

What you can expect?
Induction
You will be provided with a comprehensive induction, where you will be immersed in group training and discover more about the BNP Paribas Group.

Training
From day one, you will start your business specific technical and financial training, alongside personal skills development aimed at equipping you with the knowledge you need to get you the best possible start in your career. Working alongside our teams of industry leading specialists, you will gain on-the-job training throughout your two-year programme taking you along a development path to build your expertise and broaden your base of skills. You will also have the chance to experience other parts of the business through cross-entity projects, which will help you understand how we approach complex work and give you the chance to develop a strong internal network.

Mentor & Buddy
Throughout the programme, you will be mentored by experienced managers and team members, as well as pairing with a buddy from our early career cohorts who will make sure you are getting everything you need to grow.

What you will do?

As a Trading Analyst, you will:
• Be part of a team that trades a comprehensive range of asset classes on every index, every exchange and every market worldwide;
• Gain hands-on experience to provides market access and liquidity to the Bank’s customers and manages the underlying risks;
• Develop tools for the teams to assist in analysis or risk management, coding skills are a plus but can be learnt on the desk.

Responsibilities

• Responsible for site compliance for regulatory, quality as well as food safety standards
• Ensure compliance with local regulatory requirements including SFA, HALAL, FSMA and etc.
• Act as representative for site projects impacting quality and food safety
• Act as food safety team leader
• Being site trainer for quality, regulatory and food safety matters
• Manage overall in-plant GMP audit programs
• In-charge of all pre-audit activities
• Lead the weekly/ monthly review meeting and compile reports
• Ad hoc duties/ projects as assigned

Requirements

• Bachelor in Food Science/ Technology or equivalent
• At least 5 - 6 years years of food safety/ compliance preferably from FMCG manufacturing background
• Prior supervisory experience is required

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Experience: 10+ Years

Role: Production Support Analyst

Key Skills: AS400, COBOL programming, SDLC, Change Management

Key Requirements:

• Support trade applications rollout of changes and/or problem fixes into production system

• Work with L2 team in incident management and production monitoring

• Work with L3 team lead to plan problem fix to meet TRO

• Implement changes in production following Aldon LME and/or DevOps process

• Attend and present change items in CAB and CCM meetings

• Analyze production issue trend and give feedback to development on quality improvement and issue prevention

Key Requirements:

• 6 or more years IT working experience in production support role in bank/FI environment

• Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix

• Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage

• A team player good at collaborating with own teammates and partner teams to get job done

• Ability to work independently and sharp problem analysis and resolution skills

• Good communication skills with technical and non-technical stakeholders

• Time management and work prioritization

• Be able to work under pressure and handle multi-tasking

• A fast learner, he/she will need to expand work scope to support J2EE application on open system (Linux, UNIX).

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of SOC for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 3-5 or more years of experience in running security operations including management of Security Operation Center (SOC).

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

IT Business Analyst (Agile / Digital Transformation Projects)

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration Package: Up to $9k + AWS

If you are a pro-active, self-motivated and resourceful Business Analyst with good tech/digital knowledge and possess strong influencing and people handling skills, join us now!

What you will be working on:

• Partner with the business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with fellow project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology for digital solutions while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Ensure system or product readiness for smooth deployment, adoption and operations
• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
• Assist the CIO to identify new opportunities for the company’s digital transformation

What we are looking for:

• Prior working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)is an added bonus
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J43131" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Work location : Southern area

Nearest MRT stations : Steven MRT station &/or Botanic Gardens MRT Station

Start date : Immediate

Duties

(1) Laptop Tech Refresh

. Backup user's data (in old laptop)

. Setup new laptop - Follow standard procedures
. Restore user's data

. Generate Asset Issuance and Return forms

(2) Issue PSM secure thumbdrive

. Issue PSM to users

. Generate Asset Issuance form

(3) Issue RSA VPN Token and activation

. Sent mass email to user(s)

. Issue RSA VPN Token to user(s)

. Generate Asset Issuance form

(4) Wipe old machines - laptop n desktop

. Using wiping software to wipe data from harddisk

. Record serial and asset numbers

(5) Asset verification via email

. Send email to user with asset details

. Communicate with user to verify assets on hand

(6) IPU - Upgrade Window OS

. For walk-in user(s)

. Follow procedures to upgrade user's laptop

(7) Condemn old assets and return to vendor

. Prepare asset list with serial and asset numbers, brand, type

. Issue condemn items to vendor during collection

(8) And any other ad-hoc duties, when required to provide support

Summary:

As a IT Security Engineer, you will provide IT security and vulnerability management support for a suite of business applications. You will support Corporate Business Systems, used by over 6,000 users to fulfill the agency’s mission to protect the nation’s Digital Way of Life and defend Singapore’s Critical Information Infrastructure (CII) to ensure the continuous delivery of essential services to all Singapore residents. You will be part of a 20+ person full-service application delivery team.

Job Description:

• Responsible for IT Security portfolio of a for large scale IT infrastructure implementation project. Develop, implement, integrate, administer, maintain, and enhance enterprise security services, technologies, and platforms. This includes, but is not limited to Vulnerabilities Assessment, Penetration Testing, Privileged Access Management, Dynamic Access Management, Identity Governance & Administration, Endpoint Detection and Response, and etc.
• Building of policies to enforce controls to meet business use cases
• Develop and communicate policies, procedures, standards, and controls to enhance the user experience, manage risk, and to ensure compliance with legal, regulatory, and contractual requirements;
• Develop automation scripts for patching or automating security administration, monitoring or reporting tasks using Perl, Python, etc
• Conduct tracking of patch management activities from initial reporting of vulnerabilities / availabilities of patches to successful remediation for servers and network routers/switches.
• Perform Daily Check/Schedule of weekly/monthly automated or ad-hoc MVMS vulnerability scan of Applications, Servers and Network routers/switches status. Troubleshooting and re-activation/re-scheduling of scanning if fail.
• Ongoing maintenance of Tenable MVMS asset inventory management for onboarding of new target systems and offboarding of existing targets systems to be scanned by MVMS.
• Perform signature update, Faults/Performance monitoring of the Nessus application.
• Test and update Endpoint Protection and EDR signatures. Extracting quarantined malware for reverse engineering. Creating and maintaining EDR blacklist.
• Conduct ad-hoc Malware IOC scan for servers upon emerging threat.
• Provide post go-live support i.e. maintain, troubleshoot, patch and update various security tools and scanners.
• Escalate issue to Principal Security Engineer for follow-up for severity 1, 2, 3 security vulnerabilities and configuration compliance.
• Conduct monthly/ad-hoc compliance audit scan for servers and routers/switches.
• Produce security reports and SOP documentation (Track vulnerabilities, produce security metrics reports, operating procedures, continuity documents and support Tactics, Techniques, Procedures updates).
• Present management reporting and dashboarding to stakeholders, with analysis of data and trends, and recommend next steps.

Requirements:

• At least Bachelor’s degree in Science or Engineering and 5 years’ relevant working experience in IT Security or Cyber Security, or equivalent experience; Working knowledge of several of the following areas is required: Understanding of business security practices and procedures; knowledge of current security tools available; hardware/software security implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products, and current Cloud Technologies.
• At least one or two of the followings Professional and technical security certifications such as CEH, GIAC, CISSP, CISM, CCNA Security, GICSP, GSEC, SSCP and/or specific technology platform certifications e.g. CyberArk, Splunk, Carbon Black, Guardium, Imperva, SolarWinds and etc is preferred.
• Strong fundamental knowledge of SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, PKI, DNS, and other common protocols.
• Familiar in at least any THREE (3) of the followings - Penetration Testing, Vulnerability Assessments, Compliance Scanning, Secure Code Review, DevOps/DevSecOps, cyber exercises, security awareness programmes.
• Familiarity with scripting for automating tasks using Perl, Python, etc.
• Hands on experience in operating and maintaining enterprise security tools such as Tenable Nessus vulnerability scanner.
• Experience with web application compliance scanning (BURP preferred).
• Familiarity with Privilege Access Management (PAM) tools such as BeyondTrust, SailPoint, ForgeRock, CyberArk, and etc. Familiarity with Dynamic Access Management (DAM) tools such as IBM Guardium, Imperva SecureSphere DAM and etc.
• 3+ years of hands-on experience in the PAM and DAM environment responsible for design, architecture, installation, and configuration of Base platform configuration, configuration of user onboarding and permission/role mapping, setup of folders and templates for various platforms, setup of Auto-Discovery functions, rules, and automation of account/secret placement, configuration of secret autorotation, check out/in, and JIT workflows, configuration of session proxying and recording, and migration of secrets from other platforms into the PAM & DAM solution.
• Advanced knowledge of security controls, audits, and configurations including Endpoint Detection and Response EDR tools such as VMware Carbon Black Endpoint, Crowdstrike Falcon and etc.
• Experience with Windows OS security setting/STIG reviews.
• Demonstrable experience with modern computing infrastructures such as AWS, Azure, GCP, OpenStack, etc. Familiarity with security testing on cloud environments is advantageous.

JOB RESPONSIBILITIES

1. Network and Security Management

• Maintaining and administering computer networks in PRD and DR sites
• Manage network devices: Core Switch, Router, Firewall, Network Monitoring System, Wireless, Remote Access
• Configuration, installation, maintenance and life cycles planning of various network devices and services
• Monitoring network performance and ensuring reliability and availability
• Experience in log review, log monitoring, firewall rule review
• Monitors and assesses overall health functionality of security systems and equipment
• Provide technical support and advice on all hardware and software in the network environment
• Supervise and provide vendor management for external contractors
• Manage the problem resolution process with maintenance support vendor on operational matters as well as troubleshooting and resolution of network related problems
• Create and maintain comprehensive documentation for all implemented networks
• Conduct IT security awareness training for all staff

2. Operations & Maintenance Management

• Perform daily IT operational and disaster center operational tasks
• Provide operations support for user inquiries and issues via email and phone
• Perform house-keeping tasks (i.e. backup, and optimization) and maintaining network user accounts
• Direct and coordinate troubleshooting and root cause analysis and make recommendations to the current procedure for hardware, software, and other network and system problems
• Implement an integrated mechanism for IT inquiries, call handling, logging and escalation for IT issues and assignment
• Performing disaster recovery operations and data backups when required
• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures
• Maintaining, configuring, and monitoring virus protection software and email applications when required

REQUIREMENTS

• Bachelor’s degree in computer science or relevant IT related discipline
• Minimum 5 years working experience with 1-2 years’ experience in a banking and financial services
• Familiar with MAS Notice 655(Cyber Hygiene Practices) would be a plus
• Experience with routers, switches and firewall, i.e. Cisco, Huawei, Palo Alto, and Checkpoint etc
• Knowledge and experience in using Network Management System, i.e. Nagios etc. would be a plus
• Knowledge and experience in Virtualization Infrastructure, i.e. VMware etc. would be a plus
• Ability to work independently as well as in a team
• Certifications such as CCNA/CCNP/HCNA/HCNP or equivalent level in networking is an advantage
• Language proficiency in English and Chinese as the candidate will be working closely with Chinese colleagues in Head Office

Job Responsibilities:

• Provide IT helpdesk support for end user
• Maintain network equipment
• Setup of new PCs/Laptops/Printers and install software
• Evaluate and test IT software and hardware
• Maintain and upkeep of software and hardware inventories

Job Requirements:

• Diploma in IT-related discipline
• Minimum 2 years relevant working experience in IT helpdesk support
• Good communication, follow up and coordinating skills
• Good technical knowledge in IT infrastructure and systems

Exciting opportunity at Nordic IT in Singapore

Nordic IT specialises in email and collaboration solutions for the maritime industry and is considered one of the world's leading companies in our field. We have offices in Lyngby, Singapore, Dubai and San Antonio, Texas. We have customers worldwide and work with hosting, IT support, IT infrastructure and software development.

IT Support

For our office in Singapore, we are looking for someone who wants to join our skilled team of supporters. We will introduce you to all tasks within your education and ensure you get the training needed. The technologies we work with are mainly Windows Server, Azure, SQL and Microsoft 365. You will be introduced to IT infrastructure at customers on-premises, at their hosting partners and at Nordic IT´s own cloud solution, reMARK Cloud, hosted in Azure. This is a customer fronting position. You are expected to communicate directly with customers and business stakeholders to understand their issues and provide solutions.

Typical work tasks

• Ensure to provide effective and timely service to our customers.
• Identify and resolve technical issues from customers via phone, email, on-site, and remote support.
• Contribute to maintaining a high customer satisfaction score.
• Manage and monitor installed systems, servers, network infrastructure, both on-premises and on Microsoft Azure
• Collaborate with our development team, report, and resolve software issues.
• Coordinate change requests, system enhancements, and quality assurance of solutions before deployment to production
• Develop and update technical documentation and guides.
• Assist with installation and configuration tasks.
• Constantly evolving, stay updated with the latest trends, tools, and best practices in cloud computing.

Skill Sets

• Formal training and/or experience in providing IT support.
• Passionate about all things IT.
• Communication skills in English. (Mandarin is a plus but not a requirement)
• Ability to work independently as well as in a team.
• Good at solving complex problems.
• Service-minded.

What we offer

As an IT supporter at Nordic IT, you'll have the opportunity to work closely with experienced colleagues and learn about complex IT solutions from companies worldwide.

• The opportunity to learn and collaborate with experts and teammates from all over the globe.
• A supportive and learning-rich work environment.
• Great opportunities to develop your skills.
• Industry standard annual leaves benefits and AWS component.

Our address

Our office is a 5 min. walk from Bendemeer MRT Station, or 10 min. walk from Lavender MRT Station at CT Hub, 2 Kallang Avenue.

This role:

Position: SOC L3 Analyst

Duration: 12 Months ( renewable)

Location: Central Singapore

Job details:

We are looking for SOC L3 Engineer who will be part of our growing Global Operations & Delivery team, which monitors, investigates, and resolves security incidents, violations, and suspicious activities. Our global Operations group takes innovative approaches and uses the most cutting-edge technologies to transform the operations of our customers and secure the security landscape.

Main Responsibilities

• Act as an escalation point for high and critical severity security incidents, and conduct thorough investigations to determine potential impact and understand extend of compromise;
• Analyse attack patterns, Tools,Techniques and Procedures (TTPs) to identify methods of attacks and attack life cycle;
• Provide recommendations on issue resolution activities such as security controls policy configuration changes and security hygiene improvement;
• Provide guidance on mitigating risks associated with security vulnerabilities;
• Hunt for Indicators of Compromise (IOCs) and signs of Advanced Persistent Threats (APTs) within the Client’s environment;
• Conduct threat hunting by means of in-depth log analysis to identify potential threats that may have evaded automated detection;
• Identify gaps and weaknesses in existing security processes and propose enhancements to improve Client’s established incident response methodologies;
• Document and update incident response processes, define outcomes for future references and drive continuous improvement; and
• Participate in regular team meetings,Incident Response war room discussions and executive briefing sessions.
• Resolve, escalate, report, and raise recommendations for resolving and remediating security incidents.
• Be an escalation point for investigations of clients and suggest optimization activities to improve their performance.
• Proactively monitor and review threats and suspicious events from customers participating in the service.
• Handle the advanced monitoring of system logs, SIEM tools, and network traffic for unusual or suspicious activity.
• Set up SIEM solutions and troubleshoot connectivity issues.
• Investigate and resolve security violations by providing post-mortem analysis to illuminate issues and possible solutions.
• Collate security incident and event data to produce monthly exception and management reports.
• Report unresolved network security exposure, misuse of resources, or noncompliance situations using defined escalation processes.
• Assist and train team members in the use of security tools, the preparation of security reports, and the resolution of security issues.
• Develop and maintain documentation for security systems and procedures.

Requirements

• 7- 8 years of experience in SOC with alteast 3 years as a SOC L3 Analyst working as part of a Global SOC team
• Maintain excellent customer relationship through professional, proactive approach
• Experience with SIEM vendors such as QRadar, ArcSight, RSA, and LogRhythm
• Experience in incident response, and in writing procedures runbooks and playbooks
• Ability to work with customer’s IT and security teams

Job Requirements:

• Diploma/Degree in IT or equivalent
• Must have minimum 5-8 years of experience in Business Analysis for new and existing products
• Must have minimum 5 years of experience in requirements gathering, system analysis & design and writing functional specifications, particularly in government or related industry.
• Must have experience in writing use cases and user stories to articulate a customer’s needs to the technical teams for Product development and enhancements.
• Good experience in Agile methodology and implementation of solutions
• Good to have technical knowledge for Java to facilitate the understanding of the system design.

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure and dynamic working culture
• Opportunity to develop Employee Experience strategy with Generative AI
• Work location: CBD

The Job

• Manage the Employee Experience Council (EXC) as part of the programme office, ensuring alignment to Employee Experience strategy and consistent communications to employees
• Develop aspirational Employee Experience strategy with Generative AI
• Discover and define challenges impacting Technology Satisfaction and partner relevant squad members/ stakeholders to uplift Technology Satisfaction

The Talent

• Bachelor degree with >5 years of experience in financial services or consulting, is a critical thinker, creative problem solver, and process driver
• A self-starter and collaborator that flourishes in a fast-paced, ever-changing, and deadline-driven environment
• Ability to manage a wide range of stakeholders and objectives with conflicting and competing priorities
• Ability to adapt and understand dynamic and ecosystem of the firm in order to interact with relevant stakeholders
• Proven track record to work creatively and analytically with digital solution and technology driven organisation
• Demonstrate curiosity and passion in emerging trends and technologies

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Business Analyst - Employee Experience|Technology (Banking)

Sarah Ng Mei Wern
EA Licence Number: 91C2918
Personnel Registration Number: R1983856