About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description:

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

The JD should contain the following:

1. Roles and Responsibilities:

In the role of Business Analyst, you will interface with key stakeholders and apply your technical proficiency across to determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. You will play an important role in creating a detailed business analysis, outlining problems, opportunities and solutions for a business. You would be required to construct workflow charts and diagrams; studying system capabilities; writing specifications. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

2. Skills /Competencies:

a. Essential Skills:

· Required 4 to 6 years of experience in the field of Business Analysis

· Should have good experience in Oracle, Unix Shell Script, Autosys Banking Domain

· Well versed with Bigdata, Hive with Banking domain

· Experience in usage of Requirement/Defect management tools like HP-ALM, JIRA.

· Effective stakeholder engagement

· Critical thinking

· Problem solving

· Decision making

· Good listener & communicator

· Documentation and writing skills

· Confident presenter

· Tertiary Qualification in IT / Computer Science / related discipline.

b. Preferred skills

· Preferred experience Banking –AML, Compliance, KYC, Payments

· Preferred experience in Excel

c. Additional Skills:

· High analytical skills

· A high degree of initiative and flexibility

· High customer orientation

· High quality awareness

· Excellent verbal and written communication skills

Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Job Description:

• Support as Business & Data Analyst in Risk Management Group Corporate Credit Related projects/ enhancements and also for BAU production support.
• Handle internal Credit systems integrate / interact with other credit systems, product source systems and front-end workflow systems for wholesale banking relationship managers and credit risk managers
• Involve in understanding of business requirements, prepare functional requirements,
• Write User Stories and initiate User Requests on behalf of the business and risk management / credit units
• Review business process supported by the credit systems to optimize efficiency
• Perform test scenarios and pre-UAT sanity checks while co-ordinate with end-users to perform UAT
• Conduct training for new and existing system related processes and functionality
• Maintain business related documentation for the credit systems including requirements
• Perform any other business specific tasks in the project schedule including data analysis, user interviews/ surveys, maintain system configuration, preparation of user reports and Live Verification
• Work closely with Technology support & delivery teams to ensure that user requirements are delivered successfully.
• Identify required data for project and analyze, clean-up and transform/ prepare it for processing
• Obtain insights into the data and prepare clear visualization to present findings
• Using data-driven insights, make recommendations to address potential business problems or innovate to stay ahead of industry trends

Requirements:

• Degree in relevant field
• 5 years of experience in Business Analyst or relevant experience
• Experience with UAT
• Experience in banking and good understanding of risk & control
• Proficient in writing user stories/requirement specifications
• Experience in Agile delivery
• Experience in collaboration tools such as Atlassian Jira/Confluence

Aaron Tan Mok Yee EA License No.: 02C3423 Personnel Registration No.: R22109226

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice.

Technology Business Analyst | Digitalization | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Basic Salary + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

What To Expect:

• Partner with the users' business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Where Agile methodology is adopted, to lead and participate in Agile practices and ceremonies

How To Succeed:

• At least 3 years of working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43104" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities

• Maintain and update data used in marketing material
• Prepare pitching material for potential clients, undertaking relevant analysis, identifying relevant comps
• Assist in developing market updates and indicative pricing to prospective issuers
• Assist in transaction execution and taking a lead role in certain aspects thereof
• Liaise with other desks within the bank to furnish the ad-hoc internal works
• Other ad-hoc projects and works as required by the manager

Requirements

• Recognized Bachelor’s degree holder preferably in Business Administration, Finance, Economics, Accounting or any other related discipline
• Prior experience in banking/finance industry is preferred
• Proficiency in MS Excel and PowerPoint
• Internships at financial institutions are plus points
• Good communication and analytical skills

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

The Senior Product Executive primarily works with the principals and internal teams to support the strategic context for the company’s products. He/she will be responsible for the product planning and execution throughout the Product Lifecycle to ensure both profit margin and principal’s goals are met.

Commission will be provided

Key Responsibilities:

• Act as the main liaison between company and principals by building strong relationships to achieve mutual business objectives.
• Key role in helping to develop the product vision with your keen knowledge of the market demands.
• Communicate the product strategy and roadmaps to key stakeholders.
• Collaboration with multiple stakeholders to identify new market opportunities.
• Understand the users, market, and competition.
• Support marketing activities through research, strategic planning, and implementation.
• Coordinate marketing campaigns and programmes to drive adoption of new products by retailers and end-users.

Job Requirements:

• Minimum Diploma Holder
• Minimally 2-3 years of experience
• Keen passion in IT products and product management.
• Knowledgeable about IT trends and emerging technologies.
• Strategic thinking with strong business acumen.
• Able to plan and organize projects within tight timeline.

Job Objectives

The Planning & Management team sits within the Retail & Channels ‘Partner, Transform & Operate’ function in Group Technology & Operations (GTO).

We provide a range of services to ensure the function performs optimally and effectively, and in alignment with the priorities and strategic goals.

Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities

1. Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations

2. Organize and track the pipeline, capturing data on readiness for approval and other relevant data

3. Ensure there is an aligned pipeline view across GRCTO and GTO COO Office

4. Maintain and update GRCTO projects approval data and dashboard

5. Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects

6. Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view

7. Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence

8. Organize the provision of the current pipeline decks for review by the GRCTO leadership

9. Support the Pipeline education & training needs for the GRCTO teams

10. Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams

11. Support special initiatives, management and governance forums & workshops that may arise

Qualifications and Skills Required

• Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services

• Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy

• Good sense of risk & issue management, and escalation management

• Able to produce structured and effective presentations

• Proficient in creating presentations using the Microsoft suite of software

• Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure

• Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise

• Excellent written and verbal communication skills

• Comfortable with engaging senior management

• Permanent role
• Well-established organisation in the technology industry

About Our Client

We are partnering with a well-established organisation in the IT consulting and solutions industry, headquartered in Singapore.

Job Description

• Configuring physical network devices during capacity buildouts
• Able to set up automated monitoring and updating the firmware (operating system) of physical network devices
• Able to write automation scripts to safely update the configuration of physical network devices
• Provide Data Centre operations for a variety of tasks such as checking cables; replacing a line card/faulty device; decommission a device
• Any other adhoc tasks if required

The Successful Applicant

• Diploma/Degree in Computer Science/Engineering or equivalent
• At least 3 years of experience in IT Implementation and maintenance support
• Has experience with troubleshooting across a variety of networking platforms such as Cisco, Dell, Palo Alto, Fortigate and Arista devices
• Strong scripting skills (Python, PowerShell and C# are preferred,for automating day-to-day tasks is an advantage

What's on Offer

• Permanent opportunity
• Well-established organisation in the technology industry
• Attractive remuneration and benefits package

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gs_RftfZ

• Autonomy to make key decision relating to IT Services across the Region
• Team leadership role

About the company

Our Client is an established MNC with offices across the globe. As part of their expansion plan in Singapore, they are now hiring for a IT Service Delivery Manager / IT Support Manager / Helpdesk Manager/ EUC Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your role involves:

• Lead a team of IT Service Analysts, ensuring the users from Asia and Europe are well supported
• Develop and implement service delivery processes, best practices, and SLAs to enhance client satisfaction and operational efficiency.
• Collaborate with cross-functional teams to resolve complex technical issues and ensure timely resolution.
• Handle escalated customer issues and ensure they are resolved promptly and to the customer's satisfaction.
• Monitor service performance metrics and generate reports to track team productivity, user satisfaction, and service quality.
• Proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing closed tickets are closed with root cause analysis and preventive action
• pitfalls. This includes conducting period (weekly and monthly) service operation meetings
• Enhancing IT processes and workflows pertaining to incidents, significant escalations, service request management, change management, asset management, and problem management
• Identifying areas for process improvement and drive initiatives to enhance the overall customer support experience.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Service Management. At least 3 years of experience managing a team. Provide track record in managing external vendors is required for this role.

Experience with Cyber Security, IT Risk and IT Governance will be highly preferred.

Whats on offer
This is an excellent opportunity to join a established company as their in-house IT Service Manager. You will get the opportunity to lead a team and make key decision for IT Services across the region.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN. (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gs_RftfZ (EA: 94C3609/ R1219669)

Our client, one of world's largest financial services institutions is looking for:

Business Analyst

Responsibilities:

• Facilitate requirements workshops to engage the various stakeholders such as Front Office users to elicit and validate business requirements.
• Lead and manage issues, and ensure all requirements have proper traceability.
• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between users and technology.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Business Analyst")

Only shortlisted candidates will be notified.
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EA License Number: 10C3636
EA Personnel Name: Saranya Natarajan
EA Personnel Registration Number: R23117583

Job Description

• Industry/ Organization Type: IT Solution Provider
• Position Title: IT Desktop Support Engineer
• Working Location: Ubi
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Management of asset services, including hardware and desk-side support services.
• Coordination and management of 3rd party vendor support services.
• Maintenance of the assets database, ensuring accuracy and quality of data, and correcting any errors within an agreed time frame.
• Management of relationships between users and assets, correcting any inconsistencies within the requested time frame.
• Receipt and support of goods from third-party hardware suppliers.
• Performance of regular checks on assets and reporting on data quality.
• Management of PC disposal with third parties to minimize financial risks.
• Management of PC ordering forecasts for the country, including monitoring orders and deliveries.
• Maintenance of an end-user support knowledgebase.
• Provision of on-site support to maintain a close relationship with end-users.
• Management of various IT devices used in the client environment.
• Coordination with 3rd party suppliers, including escorting them during services.
• Reporting any service non-compliance and issues to client IT.
• Extended support such as storage and dispatching across client sites, disaster recovery plan support, and process PC support in client plants.
• Datacenter support including maintaining rack layout and cabling information, physical devices hardware inventory list, and providing escort services when other suppliers require access to client racks.
• Perform special services such as supporting events, sales force annual meetings, special support for projects, and any other reasonable requests from the client.

APPLY NOW!!!

• Minimum NITEC in Information Technology/Computer Science with at least 1 year of experience in a relevant field
• Proficient in Microsoft software applications
• Strong understanding of user desktop administration

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65860 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: IT Consultancy Firm
• Position Title: IT Sales Executive/ Sales Engineer
• Working Location: Ang Mo Kio
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $4,000 + Commission + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Achieve growth and hit sales targets by developing new customers.
• Create and execute a strategic sales plan that expands customer base.
• Present sales, revenue and expense reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Understand our ideal customers and how they relate to our products.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

APPLY NOW!!!

• Minimum Diploma in IT, Computer Science or related discipline.
• At least 2 years in Enterprise Software/ Security Software channel sales or channel partner development.
• Inexperienced candidates are welcome to apply as training will be provided.
• Able to travel to Asia Pacific countries as and when needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65844 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Reports directly to Deposits & Payments Business Team Lead
• Responsible for supporting analysis requirements for the Deposits & Payments Business Team
• Analyse large datasets to identify key business levers and opportunities, understand consumer behaviour, and investigate portfolio trends and observations
• Drive visibility into product performance by defining and monitoring key business metrics
• Design, build and maintain useful simulations, dashboards, data tables, and reports to enable data-self serve for the Deposits & Payments Business Team
• Collaborate with cross-functional teams (Marketing, Business Intelligence, Product Managers, etc.) to analyse marketing performance based on initiatives (e.g. campaign performance tracking and A/B testing)
• Develop insights and identify new product development opportunities based on customer behaviour (including new data products to provide customers with data insights)
• Communicate and present insights to key stakeholders and senior management

Requirements:

• Bachelor’s Degree in Business Analytics, Computer Science, Economics, Statistics, Data Science, Mathematics, or related field
• Possess at least 3 to 5 years of relevant working experience as a data or business analyst, or related field
• Highly proficient in using SQL, Python, Excel, and BI tools
• Strong in data analysis, data exploration, data visualisation, and data reporting
• Able to demonstrate structural thinking, problem-solving, and have strong logical reasoning skills
• Able to work with large datasets and ambiguous data
• Highly collaborative and analytical individual with strong verbal and written communication skills
• Highly passionate, have a strong sense of responsibility, and able to work independently with minimal supervision
• Comfortable working in a fast-paced and dynamic environment

Company’s Profile

A leading global system integrator MNC providing top-notch IT and cybersecurity services and solutions to their enterprise clients. Established for over 20 years with presence in 21 countries within APAC, they are looking for dedicated tech professionals to join their expanding team.

Location: Central Singapore

Working Hours: Mon – Fri, 9am to 6pm

Benefits:

• Great opportunity to work with large-scale government projects
• AWS and Variable Bonus

Responsibilities:

• Implement, and maintain Splunk infrastructure, including installing and configuring Splunk components like indexers, search heads, forwarders, and clusters.
• Develop and deploy Splunk applications and dashboards (i.e., collections of reports and other visualizations that can display data from various sources and allow users to interact with the data).
• Use Splunk modules and APIs to integrate Splunk with databases, web servers, cloud services, security tools, and network devices.
• Use Splunk query language (SPL) to search, filter, manipulate, and analyze data and create custom reports and alerts based on the data.
• Use Splunk Enterprise Security (ES): A Splunk premium app that provides security intelligence and analytics, to monitor and investigate security incidents and threats
• Use Splunk IT Service Intelligence (ITSI): Another Splunk premium app that provides end-to-end visibility and analytics for IT services and infrastructure, to measure and improve the performance and availability of IT services and systems.
• Troubleshoot and optimize the performance, scalability, reliability, and security of Splunk environment and applications.

Requirements:

• Possess Splunk Enterprise Certified Architect certification
• Min. 1-2 years working experience in Splunk Technology
• Possess Splunk Core Certified User, Splunk Core Certified Power User, and Splunk Enterprise Certified Admin certifications
• Preferably completed the following courses from Splunk Training: Architecting Splunk Enterprise Deployments, Troubleshooting Splunk Enterprise, Splunk Cluster Administration, and Splunk Enterprise Deployment Practical Lab

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job:

• Review, analyze and transform new business/user requirements into IT system/functional requirement.
• Lead SAP and EDI project implementation and handover to IT helpdesk.
• Serve as point of contact for internal/external business users.
• Manage 3rd party vendor for outsourced projects.
• Develop and review systems specifications, test plans, test results, technical documentation, and lead computer system validation (CSV) exercise according to corporate standards and guidelines.
• Ensure the solution delivered is properly tested and meet specifications and timeline from development to deployment. Support unit testing, SIT, UAT effort and resolve technical issues when required.
• Providing technical support, good services and timely response to clients and internal users, including preparation of user manual and conduct training.
• Improve the productivity of existing processes with IT systems.
• Internal and external audit handling.

Requirements:

• Bachelor’s degree in computer science/information technology or equivalent.
• Possess at least 3 years’ experience in SAP and EDI system implementation and support role.
• Preferably worked in 3PL, Supply Chain, Logistics or service environment before.
• At least 3 years’ experience in IT project implementation, direct interaction with clients/customers, business users etc.
• Well verse with SQL commands.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Delivery of comprehensive business/Application analysis to provide solutions for business needs.
• Work with the project team including senior developers, architects, Product owner to deliver applicative solution.
• Work closely with team to identify areas of improvement and push for the change.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Maintenance and promotion of best practices around the data dictionary of the bank
• Interaction with developers to define implementation specs

Job Qualification

• Must have BA non testing experience to qualify for this role.
• Strong Communication to bring consensus on requirement.
• Skilled in Data analysis using database queries M-Sql or TSQL.
• Strong functional knowledge of financial product & regulatory reporting & Trade life cycle
• Must have proven track record of application analysis & solutioning.
• Data pipeline understanding for data sourcing and distribution is good to have.
• Knowledge on the MIFID2/SFTR/EMIR regulatory reporting principles is desirable.
• Exposure the microservcies based architecture, Kibana, Collibra is a plus.
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Must be able to drive the project independently with minimal support.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

(Gov project, stable role) x 8

Basic Salary $2800 - $3600 + Shift allowance + Performance Bonus + Other Benefits

Responsibilities:

• Provide customer's service in a 24/7 call centre environment
• Perform technical assistance over the phone, email or via Whatsapp chat
• Escalate complex issues to Level 2 support
• Managing incidents/service requests reported by users
• Tracking incidents/service requests and ensure closure within agreed timescales

Working Hours:

• 12-hours Rotating Day and Night shift work including weekends/PH
• Day shift: 9.00am – 9.00pm
• Night shift: 9.00pm – 9.00am
• Work 3 days off 2 days, work 2 days off 3 days

Working Location:

• Near Yio Chu Kang Mrt

Requirements:

• Min. Diploma in Information Technology/ Computer Sciences/ Electrical & Electronics

Singaporeans Only, security clearance required.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

In this role, you have the opportunity to

Provide strategic services to support the requirements of the business partner leaders, including Process compliance, Process improvement, Application convergence and Continuous communication. You are the bridging instance between the businesses, functions, sales and service geographies and the Philips IT function. Your key tasks are to ensure that the Business objectives are supported and enabled by IT (Projects and programs), that IT works according to expectations (Operational Excellence) that the business is satisfied with Philips IT services and solutions and that the costs are in line with the targets.

You are responsible for:

• Supporting primarily Key Users with optimal execution of IT enabled processes, also related to compliance
• Collecting and identifying business demand in user community and may reflect with SMEs / functional leads
• Driveing reflected demand per standard process, reviewing solution design per business objective
• Overseeing purpose and possible migration paths on local applications next to daily business continuity
• Assessing Process & IT documentation against observed ways of working to drive adherence incl training
• May participate in, or oversee user acceptance testing, contribute to business readiness and support according adjustment of (leveraged) local instructions as needed

To succeed in this role, you should have the following skills and experience:

Data Analytics

At least 3 to 5 years of experience involves working with data to extract valuable insights that can inform business decisions and improve organization performance. Have experience in designing and developing data visualization, dashboards and reports using Qliksense, other Business Intelligence Tools.

• At least 2 years of Development experience using Qliksense, Power Power BI
• Good grasp of knowledge and skillsets in Data collection, Data analysis, Data Modelling and visualization, Data Management, Data Governance and compliance
• Proficiency in using Excel spreadsheet tools for data analysis and reporting
• Problem Solving – Analyze complex problems and develop data driven solutions. Troubleshoot issues related to data quality, integrity and analysis

Microsoft 365 capabilities

• SharePoint – Configuring and managing Sharepoint sites, document libraries, lists and permission
• Power platform – Familiarity with Power BI for business analytics, Power Apps for app developments and Power Automate for workflow automation

• Bachelor’s Degree with 5 or more years of relevant experience as an IT Business Specialist or IT Business Analyst in related domain of business knowledge/expertise or IT solution background.
• Agile Practices / Project Management will be advantages
• Business Acumen – Understanding of business processes and the ability to translate business requirements into data solutions
• Communication skills - Good at stakeholder management with empathy, solid communication and written skills
• Ability to manage complex, challenging situations and focus on the desired outcome
• Collaboration with cross functional teams, communicate effectively with both technical and non technical stakeholders
• Adaptable to cover/work at different time-zones.
• Strong interpersonal skills, strong team player
• Independent and self-starter

Secured Loan Servicing Team

1. Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.

2. Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.

3. Prepare instructions, payment, advices & notification letters to customers/law firm

4. Perform imaging, indexing and filing of collateral documents

5. Perform reconciliation of General ledger accounts, transactions & documents

6. Review & update system reports on daily, weekly and monthly basis.

7. Handle filing of source reports & media and arranging for archival.

8. Handle customer / lawyer’s enquiries

Other expectations

1. Ensure all requests are processed within specified Service standard, timely and accurately

2. Manage ad-hoc project assigned by Team Manager

2. Escalate any discrepancy / deviation to the Team Manager

3. Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Meticulous with eye for details

3. Good understanding of operational risks

4. Good communication & problem solving skills would be desirable

5. Proficient in Microsoft office especially Microsoft Word and Excel

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Reporting to Lead (Finance and Procurement Program Office), this role is required to review, redesign, and implement changes in business processes to improve work efficiencies, reduce costs, and enhance control and compliance.

Scope

• The role is responsible to lead and drive the end-to-end transformation of the processes for the finance and procurement functions, and involves working closely with cross-functional teams, including procurement, finance, and IT, to analyze the current business processes, identify areas of improvement, develop a comprehensive transformation roadmap that incorporates best practices and industry standards, and drive the implementation of the new process.
• The role is also responsible for developing a change management plan to ensure that the new process is effectively communicated and adopted across the organization.
• The successful candidate will be a self-starter who is able to manage complex projects, work collaboratively with stakeholders, and communicate effectively with all levels of the organization.

Responsibilities

• Develop a comprehensive understanding of the current business processes and identify areas of improvement.
• Develop a roadmap for the transformation of the business processes identified and gain alignment with key stakeholders.
• Lead and work closely with cross-functional teams to implement process improvement solutions, including developing project plans, coordinating resources, and managing project timelines. 
• Communicate progress and project updates to key stakeholders and senior leadership.
• Identify and manage risks and issues related to the transformation effort.
• Develop and implement metrics to track progress and measure the success of the transformation effort. 
• Ensure compliance with company policies, procedures, and relevant regulations throughout the transformation effort. 
• Provide training and support to end-users to ensure successful adoption of new processes and systems.

• 8+ years of experience in Business Process Transformation
• Bachelor's degree or Higher in Business or related field
• Proven track record of leading large-scale process improvement projects.
• Agile methodology
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and develop recommendations for improvement.
• Demonstrated ability to work independently and drive results in a fast-paced, dynamic environment.
• Lean Six Sigma Green Belt or equivalent qualification will be advantageous

• Provide required ERP system Migration support during Dynamics 365 implementation.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new functionality and other Pre/post implementation support.
• Assist in providing training to end users for all new and modified functionality.
• Coordinate and support local/subsidiaries companies IT of ERP systems.
• Provide level 2 application support, liaise with level 1 and level 3 support teams within the organizations to resolve reported issues and incidents.
• Work with level 3 support teams to fulfil service requests and change requests.
• Document and track incidents, service requests, change requests and provide regular progress reports.
• Coordinate closely with support teams to test and deploy application defect fixes, enhancements, and patches to production environment in accordance with project methodologies.
• Coordinate regular system maintenance and upgrade activities such as monthly maintenance and hotfix deployments.
• Conduct user requirement analysis for application enhancements. Support the team in defining project requirements, tracking and documentation.
• Provide pre-go-live and post-go-live end user support for Microsoft Dynamics ERP system.

Job Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• At least 3 years’ experience working in IT industry, inclusive of 2+ years’ experience in application support and operations like sales, logistics and Finance
• Good understanding of IT technologies, methodologies and processes including Software Development Life Cycle (SDLC).
• Development experience and good working knowledge in Microsoft SQL database
• Experienced across functional/technical aspects of Dynamics AX and its latest releases D365 Operations
• Experienced and proficient in one or more of the following technologies: Power BI, PowerApps, Microsoft Azure, Flow, SQL, AD, etc is a plus.
• Hands on Data Migration from legacy system to D365 Operations.
• Ability to map and configure business requirements into D365 Operations
• Strong experience in X++/SSRS/AIF/DIXF/Azure server management
• Good knowledge of web services, SOAP, REST API services
• Strong analytical, interpersonal and collaboration skills.

Salary: up to $3000
Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Senoko (Company bus from Admiralty / Woodlands MRT)

Job Description:
• Maintaining an in-depth knowledge of designated markets and trends through primary and secondary research.

• Interpreting industry and customer data trends to provide insights into business development opportunities.

• Reporting and market research to determine market share and other relevant business environment indicators, monitor competitive environment including competitor products and product reviews.

• Monitors competitive products and market share, sales and marketing activities, and develops category knowledge and understanding to provide useful analysis.

• Assisting with surveys and compile results into detailed reports.

• Developing on-going reports and data analysis in response to marketing to make critical business decisions.

• Effectively manages timelines and projects and ability to present ideas effectively and communicate well with peers and all levels of management.

• Presenting findings in an accurate, appropriate, and timely manner to allow the management team to make critical decisions based on key research data.

• Conducting competitive business intelligence research and specific analysis needs on current or new products and services in the marketplace for the team to drive financial and industry growth decisions.

• Acts as a liaison for the department, tracking and shepherding projects from beginning to conclusion, and works collaboratively with a diverse team on cross-organizational and departmental (such as I.T., Marketing, Sales, Finance) tactics to support business efforts.

• Other job-related duties as needed to support business efforts and to fulfill positive and proactive Marketing, Sales, and Finance efforts.

• Work closely with the global marketing team to optimize efficiencies and synergies.

Job Requirements: Min Diploma in Marketing/Business or similar w min 1-2 yrs of relevant market analyst experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities:

• Collaborate with cross-functional teams to define the system's architecture, ensuring it aligns with the project's objectives and business goals.
• Develop high-level and detailed system architecture and design documents, including component diagrams, data models, and technology stacks.
• Possess in-depth knowledge of blockchain technology, including various consensus mechanisms, smart contracts, decentralized applications (dApps), and relevant blockchain platforms (e.g., Ethereum, Polygon, Binance Smart Chain, or Polkadot).
• Stay up-to-date with Web3.0 technologies, including decentralized identity, decentralized storage, decentralized finance (DeFi), and other relevant Web3.0 components.
• Implement Web3.0 principles into the system architecture, fostering interoperability, decentralization, and user sovereignty.
• Ensure the system architecture incorporates robust security measures, data privacy, and regulatory compliance, especially in handling sensitive user data and financial transactions.
• Collaborate with software developers, DevOps engineers, and other stakeholders to drive the development process, ensuring the architectural vision is implemented effectively.

Requirements:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Proven experience as an IT System Architect, with a track record of designing and implementing complex systems, preferably in the blockchain or Web3.0 space.
• Strong knowledge of Enterprise Architecture and best practices.
• Strong knowledge on cloud and microservices architecture.
• Strong knowledge of blockchain technologies, protocols, and tools.
• Proficiency in Web3.0 concepts and technologies.
• Excellent problem-solving and analytical skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

An exciting opportunity for a Operation Analyst for Consumer Banking Operations, Technology, and Operations Team with one of our leading clients in the Banking domain.

Mandatory Skill-set

• Diploma or Bachelor's degree in Business, Finance, Economics, Computer Science or related fields;
• Foundational grasp and interest in banking and technology (e.g., RPA, API, Data Analytics, Qlikview, VBA);
• Strong verbal and written communication skills;
• Strong analytical and problem-solving abilities, showcasing critical thinking, and finding enjoyment in utilizing data to enhance work processes;
• Ability to work both independently and as part of a team effectively;
• Eagerness to learn and passionate about making a meaningful impact.

Desired Skill-set

• Knowledge in banking operational processes is an added advantage.

Responsibilities

• Demonstrate hands-on experience in executing the account opening process, ensuring all requests meet specified service standards in a timely and accurate manner;
• Act as a catalyst for change by reviewing legacy processes, identifying areas for streamlining and automation to enhance staff productivity while adhering to risk and control standards;
• Apply agile methodologies and frameworks for process improvement to actively contribute to our ongoing digital transformation journey;
• Collaborate effectively with business units and various stakeholders to identify challenges and opportunities within our current operations and processes;
• Work closely with cross-functional teams to lead digitalization initiatives and ensure the successful delivery of projects;
• Conduct User Acceptance Testing (UAT) and live verification, and prepare operational procedures and documentation for team projects and digital initiatives;
• Collaborate with the team manager to achieve established goals, including project timelines and deliverables;
• Establish and maintain an up-to-date knowledge base and documentation for implemented changes and initiatives.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description:

* Provide support to the Identity Access Management (IAM) Operations team on audit and compliance reporting.

* Perform user provisioning / de-provisioning for hospitality applications.

* Troubleshoot and resolve any incidents pertaining to access in a timely manner.

* Generate user access privilege reports and coordinate with Company's department heads for the user access review (UAR) to ensure applications are having up-to-date access privileges and can be reviewed and validated by internal/external auditor.

* Provide support for projects related to SailPoint and Cyberark system undertaken by the team ( UAT, project coordination, etc)

Scope of Work:

* Provide support to the Identity Access Management (IAM) Operations team on audit and compliance reporting.

* Perform user provisioning / de-provisioning for hospitality applications.

* Troubleshoot and resolve any incidents pertaining to access in a timely manner.

* Generate user access privilege reports and coordinate with Company's department heads for the user access review (UAR) to ensure applications are having up-to-date access privileges and can be reviewed and validated by internal/external auditor.

* Provide support for projects related to SailPoint and Cyberark system undertaken by the team ( UAT, project coordination, etc)

Key Qualifications/Requirements:

1) Degree or Diploma with 2-3 years of work experience in IT audit and compliance regulations related field, such as Sarbanes-Oxley (SOX).

2) Proficient in Ms Office, especially Ms. Excel

3) Good domain knowledge of access control and information governance; Self motivated team player with strong analytical skill is a must.

4) Meticulous and detailed-oriented.

5) Experience with Privileged Identity Management solutions (such as SailPoint) and Password Management solutions (such as CyberArk) a plus.