Job Info:

• Monday to Friday, 8am - 5:45 pm (1 hr lunch break)
• Required to work occasionally after 6pm
• $5000 - $7000 + AWS + VB + Yearly Increment + Dental Benefits + Travel allowance if required to travel overseas
• Kallang

Job Description:

• The Go to Person on ERP IT support including CRM & WMS software
• Manage Information Technology and Computer Systems
• Plan, organize, control, and evaluate IT and electronic data operations
• Ensure the security of data, network access, and backup systems
• Troubleshooting, testing, and repairing any equipment or software malfunctions that may occur
• Ensuring that the communication system meets all safety regulations and standards.
• Ensuring that all equipment and installations are in compliance with safety codes, regulations, and standards.
• Seek and propose new technology in responding to the company’s strategy and improve overall IT functions.
• Ensure smooth daily IT operations and zero downtime for critical applications.
• Liaising with other departments, determining and addressing their IT needs and requirements
• Collaborate with cross-functional teams to ensure seamless integration of asset-related technologies.
• Manage IT vendors / Managed services providers and evaluate their performance regularly.
• Contribute to the development of IT strategies to align with the organizational strategies.

Requirements:

• Degree in Computer Science, IT, or equivalent
• Good knowledge on ERP IT system such as SAP, Oracle, Exact Globe or equivalent
• Minimum 5 years of relevant experience as on-site IT Manager for a mid-size company
• Excellent knowledge of technical management, information analysis, and of computer hardware/software systems
• Hands-on experience with computer networks, network administration, and network installation.

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

JD 1001

1. Min. 2 year of experience in financial institutions, with proficient in merchant services knowledge, rules and regulations would be an added advantage

2. Good communication & problem solving skills would be desirable (critical)

3. Proficient in Microsoft office especially Microsoft Power Point

and Excel (critical)

Job Description

1. Merchant On-boarding & Maintenance

a. Liaise with Merchants, Merchant Sales team, Merchant Servicing, Amex/Diners, Payment Gateway service providers & Vendors for merchant setup, including

i. New Merchant Account creations (including new outlet) & Terminal installations

ii. Additional Terminal requests

iii. Terminal Upgrading

iv. Terminal Programming

v. Work Order endorsements

b. Temporary Terminal requests (for road show/sales events)

Liaise with Merchants, Merchant Sales team, Merchant Servicing, Vendors for merchant account maintenance, including:

i. Change of company name, address, payment cap, Discount Rate etc

ii. Merchant Closure & Terminal Retrievals

iii. Giro rejects account maintenance & payment

iv. Monthly Sales adjustment

2. Administrative Functions

a. Prepare Input forms & work orders

b. Checking of merchant account creation/maintenance in Bank system

c. Filing, archiving & retrieval of merchant files/documents

d. Liaise with T&O-A/ for BCAP/CIS profile creation/maintenance

e. Handle Giro form & Cheques from Merchants

f. Submission of files & monthly reports

g. Handle Functional emails from Merchants

h. Handle office stationery order

i. Handle & distribute incoming fax & mail, and courier bags

3. Account Receivables & Payables & Reporting

a. Liaise with Merchants, Business Support & Vendors on invoice payables & receivables.

b. Issue invoices for receivables (e.g. Annual fees, terminal riding fees, transaction fees etc)

c. Issue payment advices for payable (e.g. Terminal rental & maintenance fees, courier charges, archival cost etc)

d. Prepare & submit periodical Associations reporting

e. Update Bi-weekly listing

Job Objectives

The Planning & Management team is within Retail & channels Technology Operations team.

We provide a range of services to ensure the function performs optimally and effectively, and in alignment with the priorities and strategic goals.

Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities

1. Partner with Retail & Channels teams to identify the pipeline of new initiatives and project notations

2. Organize and track the pipeline, capturing data on readiness for approval and other relevant data

3. Ensure there is an aligned pipeline view across the department Office

4. Maintain and update projects approval data and dashboard

5. Partner with Office and Delivery Teams to organize and track in-flight projects

6. Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view

7. Prepare the agenda and partner teams for content for the weekly Pipeline Deck Review cadence

8. Organize the provision of the current pipeline decks for review by the leadership

9. Support the Pipeline education & training needs for the teams

10. Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for teams

11. Support special initiatives, management and governance forums & workshops that may arise

Qualifications and Skills Required

· Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services

· Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy

· Good sense of risk & issue management, and escalation management

· Able to produce structured and effective presentations

· Proficient in creating presentations using the Microsoft suite of software

· Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure

· Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise

· Excellent written and verbal communication skills

· Comfortable with engaging senior management

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

The Execution Intermediate Analyst is an intermediate position responsible for performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize in-depth AML knowledge to review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to Citi.

Responsibilities:

• Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
• Conduct Cross Sector reviews among multiple Citi business lines.
• Document and report the review/investigation findings and prepare case files with the required supporting documentation
• Summarize, in writing, clear and concise findings of the investigation
• Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
• Manage risk by analyzing the root cause of issues and impact to business
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as Subject Matter Expert (SME) to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Participate in industry project where assigned

Qualifications:

• 2-5 years’ relevant experience
• Knowledge of AML regulations preferred
• Proficient in Microsoft (MS) Office
• Excellent verbal and written communication skills
• Demonstrated analytical skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Objectives

This role is to : -

• Be the Tech lead / senior technical analyst to drive L3 support for a new application.

• Responsible for aspects of production readiness for new systems, engagement with stakeholders and ensure strict process monitoring and controls.

• Managing, delivering and supporting batch run and client facing application

• Working with vendors and prioritize readiness and fixes to production

• Drive quality and productivity outcomes, ensure timeliness in task monitoring and completion

• Manage overall production stability of the applications; focus on pro-active monitoring and issues resolution.

Key Responsibilities

• Be the Tech lead / senior developer to drive L3 support for a new application.

• Knowledge of 3 Tier transaction banking applications, experience manage complex production support for Java and Oracle based systems.

• Good understanding of Quality and DevOPS processes, demonstrated experience in tools and hands-on implementation of these processes in Development.

• Good expertise in tools – Confluence, JENKIS, BIT-Bucket and ALDON for change mgmt.

• Experience working with vendors and prioritize readiness and fixes to production

• Responsible for aspects of production readiness for new systems, engagement with stakeholders and ensure strict process monitoring and controls.

• Focus on right process and change management for production implementation needs

• Hands on need to setup jobs for file transfer and monitoring – ensure hands on work with CONTROL-M, Connect Direct scripts and file transfer verification

• Monitor and manage risks /issues related to system production implementation

• Drive quality and productivity outcomes, ensure timeliness in task monitoring and completion

• Manage overall production stability of the applications, focus on pro-active monitoring and issues resolution.

• Involve and drive upgrade, enhance and maintain systems

Key Requirements

• Prior IT experience implementing large scale, highly available applications or other large program implementation.

• Experience of banking projects implementation particularly in Open systems in Transaction banking ; knowledge of Trade and Supplier Financing domain desired

• 10 or more years of working experience as Technical Analyst and production support preferably in trade finance in the banking domain.

• Solid foundation in service-oriented technologies to be able to understand service interdependencies and drive towards technical solutions for multi-tiered systems

• Detail oriented, yet able to look at a wide array of choices & identify what truly matters

• Ability to work independently and excellent problem solving skills is a must

• Proven results-oriented person with a focus on delivery

• Experience communicating with technical and non-technical stakeholders across multiple business units

• Coding experience and upto date understanding in technologies like JAVA/J2EE, JUnit, XML, RHEL, Oracle, SFTP, Unix, Maven, BitBucket, Jenkins, IBM HTTP / WAS / MQ / CD, Oracle PL/SQL, Unix scripting, Control-M and good knowledge in SWIFT and XML message formats.

• Experience in managing, delivering and supporting file, batch. Knowledge and experience on encryption methods used in the industry.

• Technology Stack

o N Tier Architecture deployed in a distributed VM farm

o VMs

o Platform: Sun Solaris 11.4 / RHEL 8.x

o App Server: DMZ – IBM HTTPS Server 8.5.5 or above

o Web Server: IBM WebSphere ND8.5.5.14 or above

o Messaging: IBM MQ (Online) Server & Client

o TCP-IP/SFTP: ConnectDirect / NDM

o Single Sign on: iSprint

o Scheduling: Control-M

o Transaction authentication: HSMG

o SFTP

o JAVA 1.8

o NAS Storage

o Database: Oracle 19c

• CI/CD & DevOps Tools

o Defect tracking: JIRA

o Versioning: BitBucket

o Continuous Integration: Jenkins

o Build tool: Maven

o Code Security Scan: Vera Code

o Code Analysis: SonarCube

o Build repository: Artifactory

o Code repository: Aldon

o Change / Incident Management: Remedy, Aldon LME

o Monitoring Tools: Wiley, BMC Patrol

Job Descriptions

. Perform market research and generate interest in our applications

· Provide phone, e-mail, remote (80%) and onsite (20%) support

· Assist in testing software before release to customers

· Ability to deliver online training to customers

· Involve in business analysis for new feature development

· Create user guides for product features

· End to end service delivery from pre-sales demo, implementation and testing.

· Participate in installation, upgrade of software and assist in documentation of software products

Job Requirements

· Candidate must possess at least Professional Degree in Computer Science/Information Technology or equivalent.

· Working experience in business application support

· Experience in vendor environment

· Required Skill(s): Basic MSSQL queries, HR/ERP/Accounting Software Support

· Preferably have experience working in long term care or charity sector

· Team player with good analytical skills

· Looking for someone with support and project implementation for off the shelf ERP or accounting products

Working Location: Tai Seng
Working Days:Monday- Friday 8am - 6pm

Duties and responsibilities:

• Provide L1/L2 support for office & stores infrastructure and retail application.
• Monitor daily operational IT problems and report to relevant party when necessary.
• Create and follow up tickets related to IT matters within business unit.
• Administration for email and D365 user
• Onboarding & offboarding new/ resigned staffs
• Involving D365 upgrade and deployment
• Ability to identify efficiently the cause of the reported incident.
• Maintain an Inventory of hardware/ software Licenses and keep it up to date with the changes take place as and when.
• Document IT support processes and procedures
• Provide support to e-Comm team on website and mobile app.
• Provide support to end user on reporting platform.
• To undertake any other related task/duty/assignment that may be given by the supervisors.

Requirement:

• Proficiency in MS Office Suite & SQL, PowerShell, batch scripting.
• Possess 1-3 years of experience in the D365 preferred and any POS applications.
• Familiar with service desk system.
• Experience in setting up new retail store is an advantage.
• Experience in the retail industry is an advantage.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

As ASMPT continues its Digital Transformation Journey, we are looking for a highly motivated, experienced and hands-on technical lead to build and lead ASMPT Security Operation Center / SOC.

As ASMPT’ SOC Lead you will primarily be responsible in protecting ASMPT digital environment through timely cybersecurity incident monitoring & respond, and escalation to prevent losses from cyber attacks. You will also be responsible to build the SOC, ensuring it is well-run & adequately equipped to manage ever-changing cybersecurity threats.

Roles and Responsibilities:

• Lead, coordinate and execute plan to build and run Security Operation Center
• Oversee daily IT Security operations & SOC while actively monitoring emerging threats and security technologies. (Vulnerability management, investigation, reporting and security monitoring, incident response)
• Identifying critical security operations metrics and implementing necessary improvements to create solid security practices.
• Provide management oversight for the identification, triage and response of events or incidents of apparent security breaches.
• Design and implement IT Security Operations Center framework and ensure that the policies, controls, and procedures are effective and operationally sound.
• Work closely with internal stakeholders to identify and implement necessary changes that bring about improvements and efficiencies, ensuring that solid security practices within the organization are upheld.
• Train and educate Security staff, other Technology Departments, and external business partners on SOC management and procedures.
• Monitor changes of regulations and accreditation standards affecting information security and provide recommendations for policy changes.
• Provide supervision and ownership for intrusion detection and response.
• Monitor, maintain and fine-tuning SOC tools. This may involve working with IT infrastructure colleague and other stakeholder to tune existing network & security infrastructure: Endpoint Security, Next Generation Firewall (NGFW), Encryption, email and network proxy gateways, Microsoft 365, DLP etc.
• Conduct research, perform PoC to evaluate new emerging technologies and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, industry best practices, regulations.
• Report on SOC KPIs, vulnerabilities, non-compliance and other security exposures, including misuse of information assets and non-compliance
• Other duties as assigned.

Pre-requisite :

• A proven track record as an SOC lead that has implemented and run SOC & collaborate with teams internationally
• Hand on experience with security technologies such as NGFW, Endpoint Security, DLP, Proxy, Secure Email Gateway, Active Directory, Identity and Access Management (IAM), Microsoft 65, etc.
• Min. Bachelor Degree in Computer Science or Information Technology or equivalent.
• At least 5 years of experience in IT Security.
• General knowledge of industry best practices on security hardening, OWASP, network security, security risk & management frameworks, national cybersecurity standards, ISO27001, etc.
• Possess basic technical knowledge in IT network infrastructure, server platforms, applications.
• Experience in using security tools, such as Vulnerability Assessment tools, SIEM, IPS, Log Management, Penetrating Testing Software).
• Possess industry certifications, such as CISSP, GCIH, CISM preferred.
• Effective oral and written communication skills.
• Team player
• Strong skills in managing vendor relationships
• Data driven, with a continuous improvement mind-set acumen.

Job Description

The WORKFLOW ANALYST will be acting an HR Organizational Analysis personnel and report to the Group HRD, he/she has to apply principles of psychology and organizational development research including Humanity, engagement; Benchmark analysis & market analysis of HR Functions and designing relevant structures. You will be responsible for

• General data analysis to identify process gaps and improvement opportunities for the existing processes
• Lead the diagnosing of issues relating to organizational needs and team effectiveness using data such as engagement survey, focus group discussions or interviews and derive meaningful insights to leaders.
• Research, design and implement people and organizational development strategies and interventions that aligns with the organizational goals, vision and culture based on diagnosis.
• Analyse organizational data and metrics to evaluate the effectiveness of interventions, presenting to departmental stakeholders and leaders and continuously make adjustments for improvements.
• Drive the change management of the organization's strategic goals, culture and mindset working through other HR members at times or directly with Departmental stakeholders, providing information, advice and services when required.
• To support talent selection and management, especially high-performing individuals to identify, retain and develop them for critical roles within the organization through development and interpretation of various existing psychological assessments and selection tools.
• Stay up to date with best practices and industry trends in OD and make recommendations for improvements.
• Data manipulation & analysis for data from various regions
• Providing market insights on payroll & total rewards
• Ability to manage several projects simultaneously.
• Hands-on experience manipulating and deriving insights from large datasets; adept in using data analytics to draw insights from data and visualization tools for presentation of data to effectively convey meaningful insights.

Requirements

• Strong academic pedigree statistics/investment professional with 2+ years of PMO experiences or similar who is a also a digital native and willing to working as an HR professional
• Must be able to use MS office, Power BI etc at a professional level to provide professional Data visualization, demographics, able to use SPSS、SQL、Python;
• Experienced in designing methodologies, people analysis and frameworks to analyse people problems and develop recommendations for action
• Excellent communication skills, both written and verbal, to engage stakeholders at all levels across different regions.
• Proven capabilities in strategic thinking, critical thinking, analysis, communication and stakeholder management
• Experienced in handling complex and scalable HR projects

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• 5 years of relevant experience in selling IT staffing, solutions, and services
• Ability to establish and nurture new client relationships
• Highly motivated and results-oriented.
• Ability to drive results through remote teams in a fast-paced, matrix organization.
• Demonstrated experience and expertise in the direct sales model
• Proven track record of consistently holding or exceeding goals using a consultative/solution-selling approach.
• Working effectively within a virtual team, taking strategic direction from opportunity owners, and considering input from team members.
• Proven strong negotiation skills and experience
• Business and strategy planning
• Excellent verbal and written communication skills

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance of IT systems, ultimately supporting the organization's operational efficiency and business continuity.

The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Responsibilities

1. Process redemption replies to Authorised Motor dealers

2. Pre-process interbank GIRO application forms

3. Perform data entries for financial and non- financial updates to system

4. Pre-process and generate ad hoc letters for Auto Loan customers

5. Perform administrative functions

6. Ensure all requests are processed within specified service standard, timely and accurately

7. Escalate any discrepancy / deviation to the Team Manager

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Proficient in Microsoft office 365 i.e. Excel

3. Ability to multi-tasking and manage different activities

4. Good team player

Responsibilities

• Understand user requirements and perform system analysis, design and document functional and system specifications.
• Design, develop, troubleshoot, test, document, and deploy new solutions quickly and reliably.
• Build the frontend and backend software, build business logics and APIs in the back-end to connect all systems and components together.
• Ensure the delivered applications follow security best practices and comply to enterprise security standards.
• Maintain and improve existing web applications
• Involve in both frontend and backend development
• Any other Ad Hoc duties as assigned

Job Requirements

• Degree/Diploma in software engineering or computer science or any related disciple
• Minimum of 1 -2 years of development experience with Microsoft .NET, C#, MVC, and Microsoft SQL.
• Familiar with Object Oriented Design and Analysis, Design Pattern and UML
• Proactive, motivated and team player

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

IT Procurement Manager (Government contracts & tender)

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration Package: Up to $8000 (basic) + AWS

Responsibilities:

• Elicit, scope and manage business requirements to support Government procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects including Government procurement process.
• Participate in the Government procurement’s tender and evaluation processes in accordance to Government policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers’ performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Perform timely reporting to upper management regarding the status of the project.
• Ensure ICT projects’ compliance to Quality Management System (QMS) and contractual requirements.
• Manage project timeline, stakeholders and communications including fronting customers’ queries on projects.
• Conduct audit and follow-up on customers’ usage of projects.

Requirements

• Minimum 5 years of relevant working experience in ICT Industry and/or Government procurement
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
• Good analytical, organization and planning skills
• A team player who is able to work independently.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J43081" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

1. Diploma or bachelor's programme in Business, Finance, Economics, Computer Science, Information Systems, or other related field (critical)

2. Fundamental understanding and interest in banking and technology

(e.g. RPA, API, Data Analytics, Qlikview, VBA)

3. Good verbal and written communication skills

4. Good analytical and problem solving skills, ability to demonstrate critical thinking, and enjoy working with data to facilitate your work

5. Ability to work independently and a good team player

6. Willingness to learn, curious by nature, and interested in making an impact

Job Description

1. Hands-on experience to perform the account opening process and ensure all requests are processed within specified Service standard, timely and accurately.

2. Act as a change agent to analyse review legacy processes and identify areas that can be streamlined and automated to improve staff productivity, as well as adhere to risk & controls standards

3. Apply agile methodology and process improvement frameworks to contribute towards the digital transformation journey

4. Engage and collaborate effectively with Business Units and various stakeholders to identify problems and opportunities in our existing operations and processes

5. Work closely with cross functional teams to drive digitalisation initiatives and ensure successful project delivery

6. Perform User Acceptance Testing and Live Verification, as well as prepare Standard Operating Procedure & other

documentations for team projects and digital initiatives

7. Work with team manager to ensure goals are met, including project timeline and deliverables

8. Create and maintain up to date knowledge base or documents for implemented changes and initiatives

Project Description:Luxoft is looking for an experienced and motivated Consultant who will assist the APAC team.
This role will be based in Singapore, working closely together with the account management, the services team and collaborate with the product teams in France.
You will join a team of experienced consultants and participate in the implementation and support of the application, the installation of new modules and features, and oversee the installation, configuration and, workflow definition and optimization using NeoXam cutting edge data management platform, DataHub.

Responsibilities:

• Accountable for high-impacting and challenging implementation projects, and acquire a global vision of the business processes at the world's top financial firms
• Provide best practice guidance to clients by leveraging technical expertise, NeoXam DataHub software knowledge and industry experience
• Design, configure, implement of NeoXam's DataHub software solutions based on client requirements
▪ Manage the overall design and configuration activity by ensuring the team follows configuration / scripting / design guidelines.
• Identify and resolve any installation and implementation problems to the client's satisfaction within
established time frames
• Analyze the clients' needs, accompany and coach their teams and/or take charge of the product implementation, meet clients' requests, manage the client relation and coordination of the project.
• Provide project management leadership under the responsibility of the Account Manager or Project Director
• Develop and conduct product training workshops for clients
• Provide presales consultancy by assisting the sales teams with presentations, Proof of Concept, implementation expertise, etc.

Mandatory Skills Description:

• Engineering or Business school, Master's degree, Bachelor's degree or equivalent
• Financial instruments' / financial domain knowledge
• Up to 1-2 years of software development / scripting experience
• Should have an experience in Power BI , Python and SQL
• Independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided
• Proactive and a real team player
• Excellent communication skills (verbal and written)

Nice-to-Have Skills:

Understanding of any treasury trading platform and trade life cycle

Responsibilities:

• Provide first level end user support including troubleshooting, escalation of the issues to vendors, applying upgrade/patches to Desktop/Laptop, software, and hardware installation.
• Provide support for M365, Intune and Sharepoint is must.
• Manage user accounts, permissions, and access right to file server and Sharepoint. Procurement of IT equipment for end users
• IT asset inventory
• Ensure compliance with IT security standards, policies, and procedures.
• Oversee the daily running of the IT department ensuring that all systems are functioning properly.
• Setup, installation and deploying of computer.
• Ensure proper documentation of all IT infrastructure setup, software licenses and any software modifications.
• Site office visit.
• Other ad doc tasks and projects as needed.

Requirements:

• Minimum 3 years of experience in IT Engineer.
• Working experience in M365 and Sharepoint Creation/Migration is must.
• Able to read and write a simple scripting.
• Hands-on software and hardware troubleshooting experience
• Able to work independently with minimum supervision.
• Ability to multi-task, take initiative and manage priorities.
• Basic dynamic knowledge

Location: Lakeside

IT Business Analyst | Digital Transformation

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Basic Salary + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

What To Expect:

• Partner with the users' business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Where Agile methodology is adopted, to lead and participate in Agile practices and ceremonies

How To Succeed:

• At least 3 years of working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43088" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Overview

• Perform on-site maintenance, troubleshooting, and repair of various IT equipment, including but not limited to laptops, desktops, monitors, printers, network switches, NAS, and NVR within office premises.
• Oversee and manage SaaS platforms including, but not limited to, Office 365, Zoom, and other cross-platform software. ensuring seamless operations and addressing any user concerns or issues promptly.
• Responsibilities include setting up and configuring email, VPN, printers, and Remote Desktop services to ensure smooth transitions for new and departing staff.
• Serve as the primary point of contact between internal software developers and external IT vendors, addressing feature requests and resolving any issues or conflicts that arise in a timely and efficient manner.

Job Requirement

• Minimum ITE in IT or equivalent and 2 years of professional experience.
• Proficiency with management of SaaS and web-based applications.
• Experience with networking and Linux systems
• Job scope requires occasional weekend commitments for downtime upgrade works. Flexible working hours, including occasional weekend assignments for downtime upgrade works.

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: EEST

EA License No. 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and it’s overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries

Salary: $4000 - 5000
Working Days: 5 days , 8.30am – 5.30pm
Location: Kwong Min Road (Boon Lay)

Job Requirement

• Degree in Finance or Accounting
• With working experience as a Financial Analyst or similar role is preferred
• Hands-on experience with financial and statistical software is preferred
• Expertise in MS Excel (by using advanced formulas) and ability to present financial data using detailed reports and charts
• Knowledge of Microsoft Business Central or other major Enterprise Resource Planning systems (ERP), and Hyperion Financial Management (HFM) and Enterprise Performance Management (EPM) is preferred
• Familiar with iFRS; particularly on Revenue Recognition (Project Accounting)

Job Description

• Improve financial status by analyzing results; monitoring variances; identifying trends; providing meaningful commentary to management for decision making
• Analyze financial data by collecting, monitoring and creating financial models for decision support
• Submission of financial supplemental data for the business in HFM/ EPM for month end closing
• Participate in budgeting/ forecasting
• Partner the Project Team in reviewing and ensuring that revenue recognition is in line to iFRS 15
• Oversee Accounts Receivable with the support of Assistant Accountant
• Review accounting transactions for data accuracy
• Review and analyze monthly results vs budget/forecast/prior year
• Upload monthly results to HFM
• Summarize and report key variances to ALT; Prepare monthly management reports to ALT
• Forecasting monthly, quarterly and annual profits
• Develop and prepare weekly and monthly KPI’s
• Utilizing key performance metrics, provide updates to financial outlook
• Prepare and distribute the monthly reporting package
• Maintain GL accounting and project setups aligned with global policy and accounting guidance
• Oversea Account Receivables
• Complete ad-hoc requested as needed

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

DUTIES AND RESPONSIBILITIES:

Support Oracle POS & Material Control (MC) solutions, Microsoft Exchange Server, Microsoft Applications, Timesoft HR solution, network infrastructure and other software & solutions deployed and used within the venue/company:

POS System, MC & Peripherals:

• Assist to create POS keys, update price and kitchen/bar settings
• Assist to create new POS users for venue (both front and backend)
• Assist to create MC users for venue
• Troubleshoot POS & printers hardware issues & log tickets for replacements
• Troubleshoot & support Credit Card terminals

PC, laptops, photocopier, networks & WIFI:

• Troubleshoot on all reported issues related to venues’ operation (minor repairs if possible)
• Backup and Reformat/Upgrade System/Software
• Install software for all venue users where required
• Provide and manage 1st and 2nd level trouble-shooting of hardware and software issues raised
• Manage relevant external vendors
• Working days & hours –Tuesday to Saturday from 1pm to 10pm with one hour meal break
• Any other ad-hoc tasks as assigned by IT Manager.

JOB REQUIREMENTS:

• Diploma or higher qualification holder in relevant field;
• At least 2-4 years' relevant working experience in F&B and hospitality industry;
• Working knowledge of database management system, POS System, F&B inventory solutions, and Windows Server is added advantage;
• Working knowledge of networking & firewall security software is also added advantage;
• Proficiency in MS Office;
• Responsible individual who is honest, diligent and full of integrity;
• Individual who takes initiatives and can work with minimal supervision;
• Preferably with operational management knowledge in the F&B/ Hospitality industry.

Responsibilities

· Plan, design & content creation for social media and websites (e.g., Facebook, LinkedIn, WeChat, Instagram, YouTube etc.)

· Manage and update social media accounts & company’s website

· Assist to design and prepare marketing promotional presentations and EDM

· Planning and execution of EDM communications

· Support other departments in all their requirements for marketing and sales collateral

· Expand the brand presence of the company increasing brand awareness and strengthening brand loyalty

· Manage and update company database and CRM systems

· Manage & support any virtual or physical company events

· Identify social media trends to innovate relevant campaigns

· Any other ad-hoc designing/marketing-related tasks.

· Plan and develop brands including campaigns, promotions, creative projects and new product development.

· In charge of tactical execution of the brand’s marketing communication initiatives in support of business strategy market goals and organizational objectives.

· Build effective working relationships with colleagues, customers, potential customers and third-party services.

· Ability to think out of the box and create methods for implementation

Job Requirements

· Diploma/Degree in Business Administration / Marketing, or equivalent

· Minimum of 1 to 3 years of working experience with a proven track record of hands-on experience in Marketing

· Graphic design skill

· Knowledge of social marketing

· Knowledge of Adobe Photoshop, Illustrator, InDesign (or any other graphics manipulation software)

· Knowledge of relevant IT programmes, adobe photoshop and product photography would be an advantage

· Innovative and creative thinker.

· Positive, independent and resourceful

· Good communication and written skills

· Proficient in Microsoft Office applications (PowerPoint, Excel, Word)

· The ability to work independently and in a team

· An ability to multitask, to work on a number of projects at once

Responsibilities

1. Monitor daily exception reports to ensure completeness and timeliness of Bank’s actions have been executed.

2. Handle daily checking of the clearing account for customer claim.

3. Perform settlement and reconciliation of the team’s key GL accounts.

4. Investigate self service banking transactions.

5. Participate in process improvement initiatives and UAT

6. Meet daily and monthly deadlines

7. Zero tolerance for errors

8. Team player

9. Eager to learn and problem solver

Requirements

1. Would be an added advantage to have basic knowledge of banking and financial industry

2. Proficient in Microsoft office 365 i.e. Excel, word, PowerPoint (Must have Intermediate MS Excel knowledge)

3. Ability to multi-tasking and manage different activities

4. Good team player