Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities:

• Led system patch management to ensure security, stability, and performance of business services.
• Coordinated patch deployment schedules and collaborated with IT, security, and vendors for smooth operations.
• Managed a team, overseeing daily tasks and ensuring efficient, compliant execution.
• Monitored patch deployments, resolving issues to minimize disruptions.
• Worked with cross-functional teams to align on requirements, schedules, and incident management for vulnerabilities.
• Generated compliance reports and prioritized system maintenance.
• Provided proactive support and on-call availability for business continuity.

Technical Skills:

• 8+ years of experience in IT operations and patch management.
• Familiar with patching tools (e.g., SCCM, BigFix) and project management software (e.g., Jira).
• Strong understanding of server systems and infrastructure.
• Experience managing teams in dynamic, high-pressure environments.
• Customer-focused with excellent communication skills.

Qualifications:

• Bachelor’s degree in Information Systems or related field.
• Proven leadership in managing technical teams and system maintenance.

(EA:20C0196)

R22108971

We are looking for a skilled IT Security Engineer to join our client for a 1-year direct contract. The successful candidate will bring strong expertise in information security and hands-on experience managing security projects from start to finish.

Responsibilities:

• Lead and execute security projects across various domains, including endpoint, network, and application security.
• Implement and manage security tools, such as Web Proxy, Endpoint Protection, Email Security, and Vulnerability Scanners.
• Assess system security through threat modeling and propose effective solutions.
• Explore and integrate emerging security technologies to strengthen the organization’s security posture.
• Collaborate with teams to ensure secure deployment and operation of cloud environments.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Security, or a related field.
• 5 years experience in IT Security, with deep expertise in one or more security domains.
• 3 years hands-on experience in end-to-end IT security projects or project delivery.
• Familiarity with security tools and frameworks.
• Security certifications (CISSP, CISM, AWS Certified Security, etc.) are highly desirable.
• Experience with cloud security is an added advantage.
• Thrives in fast-paced and demanding environments.

This role is a great opportunity to work on impactful security projects in a dynamic environment.

As an IT Executive, you will play a crucial role in maintaining and enhancing our IT infrastructure to ensure seamless operations and support for our end users. Your expertise will be essential in managing various IT systems, applications, and platforms, facilitating effective data exchange, and safeguarding sensitive information against security threats and compliance issues.

Responsibilities:

• Provide expert end-user support for hardware and software issues, including Microsoft Windows, Microsoft Office 365, and antivirus solutions.
• Maintain and administer servers and all IT-related equipment to ensure optimal performance.
• Maintain comprehensive documentation for IT asset tracking, software licenses, user manuals, and operational procedures.
• Collaborate on end-user projects, including hardware and software refreshes, upgrades, and new implementations to improve system efficiency and effectiveness.

Requirement:

• Minimum 2 years of hands-on experience in IT infrastructure, covering various operating systems, cloud, virtualization and networking
• Technical proficiency in operating systems, particularly Windows Servers and Linux.
• Experience with cloud technologies, including Office 365, Azure, and AWS.
• Experience with virtualization infrastructures such as Hyper-V and VMware.
• Knowledge of networking devices, including Cisco and Aruba equipment.
• Good understanding of firewall technologies, specifically Palo Alto and CheckPoint.
• Diploma in Information Technology (IT) or similar disciplines

Responsibilities

• Manage IT infrastructure (including SDWAN and cybersecurity solutions), servers (including VM) and backup solutions (on-premises and cloud)
• Manage various IT assets including user PC, Retail POS and peripherals, printers (including barcode printers), electronic shelf labels, digital signage, mobile phones and tablets etc.
• Manage various SAAS solutions including Microsoft 365
• Problem solving, troubleshooting & user support
• Project management of IT initiatives
• Liaising with various external vendor solution providers
• User training, UAT, user/system documentation and change management.
• Assist in developing and implementing IT policies, protocols, procedures, solutions, and best practices including incident reporting on containment and remediation.
• Be part of project management team on IT initiatives (including system updates and migrations) starting from managing timelines, requirements gathering, specifications, sourcing of solutions, evaluation of solutions, managing implementation process including UAT, user training and system documentation.
• Assist to conduct regular system audits, regular checks on network and data security and testing to detect issues within the IT systems.
• Identify opportunities to improve and update software and systems for higher productivity.

Prerequisites

• Minimum 3 years work experience in IT support, systems administration, or network management, experience in setting up or maintaining basic infrastructure (networking, server setups) is a plus.
• Diploma in Computer Science, Information Technology, Network Engineering, or related field.
• Familiar with configuring and maintaining servers, workstations, and network devices.
• Good analytical, logical and problem-solving skills.
• Team player and able to independently and self-motivated.
• Able to communicate clearly with both technical teams and non-technical staff.

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Job Overview:
We are seeking an ambitious IT Sales Account Executive to join our growing team. In this role, you will be responsible for managing and growing existing client accounts while identifying new sales opportunities. The position is focused on inside sales, account servicing, and providing technical solutions to meet clients' IT needs.

Key Responsibilities:

• Account Management: Maintain and build long-term relationships with existing clients, ensuring high levels of satisfaction and retention.
• Sales Growth: Identify opportunities for up-selling and cross-selling IT solutions and services to existing clients.
• Inside Sales: Conduct outbound calls, emails, and virtual meetings to generate new business leads and set appointments for the sales team.
• Solution Selling: Understand clients’ business needs and provide tailored IT solutions to meet their requirements.
• Proposal Development: Prepare and present sales proposals, quotations, and service agreements to clients.
• Client Support: Provide post-sales support, ensuring successful implementation and satisfaction with the delivered IT solutions.
• Collaboration: Work closely with the sales and technical teams to ensure seamless delivery of solutions.
• Sales Reporting: Track and report on sales activities, forecasts, and targets to management.
• Market Research: Stay up-to-date with IT industry trends and competitor offerings to position the company effectively in the market.

Required Experience & Skills:

• Proven experience in inside sales or account management, preferably in the IT or technology industry.
• Strong understanding of IT products, services, and solutions (e.g., software, hardware, cloud services).
• Excellent communication and negotiation skills, with the ability to engage clients effectively over the phone and via email.
• Experience with CRM software and sales tracking tools (e.g., Salesforce).
• Strong customer service skills and the ability to build lasting relationships with clients.
• Goal-oriented, with a track record of achieving or exceeding sales targets.
• Ability to understand client needs and present relevant IT solutions in a compelling manner.
• Self-motivated and able to work independently in a fast-paced environment.

How to Apply:
If you are passionate about IT sales and account management, we’d love to hear from you.

Purpose of Role:

Destination Services is mainly based on the welfare policies provided by the company, providing relocation services for cross-border transfers, new hire employees, and international assignments. This role is to support the regional destination service lead in APAC, in all potential operations matters for day to day work, as well as accompanying project work for the function.

Responsibilities:

• Detailed monitoring of the Destination Services Tracker to ensure that the data collection is robust, vendors are keeping to SLAs, and spotting any errors.
• Ensure that service delivery of services from vendors is of high quality (meeting the standards made clear via internal documentation), as well as ensuring that communication in internal communication platforms is clear, concise, and meeting documentation standards for proper audit trails and record keeping.
• Spot checks factual accuracy and guidance in internal communication platforms, and escalates to the regional Destination Services Lead (DSL) if there are any issues that need to be addressed.
• Be the first point of contact for employees reaching out for clarification internally, as well as to bring escalations and deeper questions to DSL for further investigation.
• Assist with data review projects as needed.
• Responsible for editing and translation of new Destination Service Guides for all APAC locations, and support quarterly review cycle as needed.
• Review various systems of record for accuracy, and communicate with suppliers/HROP/and other stakeholders as needed
• Assign new cases to the vendors, including monitoring for data accuracy and ensure timely follow up of all services once authorized
• Answer base level queries from vendors/employees.
• Support as 2nd pair of eyes for DSL, for daily casework.

Minimum requirements:

• Bachelor's degree or above
• More than 3 years of work experience in a relevant HR/Process Operations field.
• Proficient in Excel (vlookup/hlookup/conditional formatting/pivot tables/etc) or other data processing tools
• Good experience in reconciliation and data analysis, with good communication skills and proactive service awareness.

We are looking for a Business Applications IT Executive to provide technical assistance to our employees. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades and handle IT related projects.

Major Responsibilities

IT Support

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Troubleshoot hardware and software issues
• Testing new technology
• Training end-users on hardware functionality and software programs.

Project Management

• Coordinate with stakeholders and external vendors engaged in the project
• Develop and maintain detailed project plans
• Manage project deliverables in line with the project plan
• Record and manage project issues and escalate where necessary
• Resolve cross-functional issues at project level
• Manage project scope and change control and escalate issues where necessary
• Monitor project progress and performance and provide progress updates to all stake holders
• Manage project evaluation and dissemination activities
• Work closely with users to ensure project meets business needs
• Definition and management of the User Acceptance Testing program
• Identify user training needs, devise, and manage user training programs

Business Applications & Software

• Assist and support in the maintenance of business applications and software
• Manage in the implementation and roll out process for both internal (regional and local team) and external (customers) parties
• Develop materials and training programs requirements for the applications and software
• Support both internal and external parties for solving trouble-related issues
• Conduct internal and external working and training as and when required
• Travel to external parties’ sites to provide training and application support

Qualifications

• Education: Diploma in Information Technology
• Experience: 1-2 years of experience in similar role
• A technical, logical thought process
• Problem-solving skills
• Communication skills
• Establish good working relationship with stakeholders
• Excellent organizational skill

Responsibilities:

• Responsible for all the technical requirements including code design, construction, testing, debugging and documentation
• Manage and coordinate enhancements and/or projects
• Partner with the business teams to analyse and prioritise requirements
• Partner and liaise with geographically diverse vendor teams to ensure deliverables are achieved within agreed time frames
• Set up frameworks of standards, guidelines and procedures
• Support the day-to-day management of the product including business queries and issue resolution
• Other ad-hoc projects as assigned

Requirements:

• Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent
• Possessing at least 3 years of application development and management experience
• Hands-on experiences in ASP .NET 4.0 and above, SQL Database Design, tortoise SVN, PHP
• Good knowledge of Bootstrap / HTML / CSS / AJAX / JQuery and other client or server-based web tools
• Other technology such as Java, Power BI, Outsystem, UiPath RPA, Boomi, OTRS will be added advantage
• Strong communication, social awareness and good interpersonal skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24999

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

East

up to 7K

* Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.

* Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.

* Evaluates interface between hardware characteristics of overall system.

* Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.

* Actively identifies system functionality or performance deficiencies,

executes changes to

existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.

* May document testing and maintenance of system updates, modifications, and configurations.

* May act as a liaison with key technology vendor technologists or other business functions s

* Support existing applications and interfaces by diagnosing and fixing problems using general skills and a knowledge of standard Medtronic configurations.

* Provide application technical support to MES, developers, infrastructure and project

leaders.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

We are seeking an experience Senior IT Manager support Asia region under 1 Regional Hub strategy. The regional hub serves as enterprise level to provide IT support, operations, onsite project services and security based on company Group common infrastructure in collaboration with HQ and Regional hubs of America/Europe.

The incumbent will lead the Asia Regional Hub which includes general management such as establishing ICT Strategy, Planning, Investment/Cost Management, Information Security Management, ICT Architecture Management, Out-sourcing Management, Project Management, ICT Services and Asset Management (includes maintenance, application, user supports).

Job Description

• Work closely with CIO to align the group strategy, IT governance, security policy etc
• Establish/Implement/Management of hub strategic planning including compliance
• Draw-up/Implement/Management of various ICT policies/regulations, including investment/cost, security, architecture, sourcing, project, ICT service and fixed assets etc.
• To lead and implement, development, maintenance, operation of corporate & business applications such as SAP ,data intelligence, digital signature solutions etc.
• Act as a service manager using application platform to support all users in Asia Region for incident and request and offer ICT security.
• A people Manager responsible for team and personnel management include supervision, mentoring and team career development support.

Required experience and knowlede

Minimum 10 to 15 years of hands-on experience in the following :

• management experience in a regional capacity;
• expereince in strategic planning, develop and drive action plans for the key changes or new directions;
• experience as a project management in Business Application ;
• experience in develop, maintenance and operation of Business Application (such as SAP Public Cloud -Ms Azure, AWS, etc );
• experience in developing, maintenance and operation of Business Application Infrastructure ;
• experience in a Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• hands-on ICT user level support, such as service desk etc.
• hands-on experience in cyber security

We regret to advise only shortlisted candidate will be contacted.

Job Description:

• Updating the CRM system on a regular basis, upselling and cross-selling to existing customers
• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.
• Following up on sales inquiries that are made by potential customers through different channels.
• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.

Requirements

• Minimum diploma / degree in any field.
• Experience in Information Technology would be advantage.
• Experience in sales in managed services will be given priority.
• Candidate excellent communication skills with limited experience may apply.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.

Applicancants with more years of relevant experience & skills may be considered for senior roles.

Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to [email protected]

Responsibilities:

1. Software Technical Services:

• System software maintenance: Routine maintenance, installation, upgrades of Windows operating systems; using guides and configuration services,and system image creation and maintenance；
• Application Software Services：OFFICE series software; IE series software and other business software systems installation, maintenance, and upgrades；
• User Guidance Services：Resolve client issues with commonly used software operation, hardware problems encountered, and provide basic training；
• Virus Protection Maintenance：Installation of antivirus software, updates for antivirus databases, and removal of viruses from client terminals；

2. Hardware Maintenance Content

• Hardware installation, debugging, network configuration, peripheral installation, and driver installation；
• Detection, localization, and troubleshooting of hardware faults；
• Providing hardware repair and delivery services；
• Ensuring stable operation of hardware (hard drives, motherboards, memory, etc.) through routine maintenance to extend hardware lifespan；
• Providing irregular guidance and training on hardware usage, software operation, and internet use based on customer needs and actual conditions to enhance customers’ computer skills and efficiency；
• Assisting in the numbering and registration of existing equipment, and compiling statistics on maintenance rates and costs；

3. Network Issues

• Terminal network connections；
• Terminal network troubleshooting；
• Network connections and troubleshooting from switches to terminals；

4. Helpdesk Service Content

• Handle tickets assigned by the Call Center and complete them on time；
• Address other Helpdesk tasks as per the client’s work arrangements；

Requirements:

In addition to meeting the provisions of the main agreement, the basic requirements for Party B’s IT technical service personnel are as follows：

1. Familiar with various Windows operating systems and computer hardware (desktop computers, laptops, etc.)；
2. Familiar with general network hardware and capable of performing basic troubleshooting and configuration tasks；
3. Familiar with the configuration of various application software；
4. Possess a college diploma or bachelor’s degree in computer science or a related field, with one to two years of relevant work experience.
5. Have basic communication skills in both Chinese and English, to support and maintain Chinese and English versions of operating systems and software systems.
6. Have good customer communication skills and the ability to plan and organize work.

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Title: IT System Administrator APAC

Summary:

The IT System Administrator with Cloud Experience will manage and support a hybrid IT infrastructure, focusing on both traditional on-premises systems and cloud environments. This role includes maintaining network and server infrastructure, providing global desktop support, and overseeing cloud-based services, primarily within Microsoft Azure and M365 environments. The position will be based in Singapore supporting CECO offices in China and Asia. Successful candidates will be able to display proficiency in both English and Chinese, spoken and written.

Key Responsibilities:

• Helpdesk & Desktop Support: Provide end-user support globally, with a focus on CECO Asia-Pacific offices, including PC configuration, peripheral management, and VOIP support.
• Cloud Infrastructure Management: Work as part of a team that administers and maintains Microsoft Azure and M365 environments, including cloud networking (e.g., Azure VNETs, VPNs, ExpressRoute).
• Server & Network Administration: Oversee the administration of Windows/Linux servers, Active Directory, and network services such as DNS, FTP, and web servers.
• Vendor & Project Management: Collaborate with third-party vendors and consultants for system upgrades, new installations, and troubleshooting.
• Security & Compliance: Ensure adherence to IT security standards, data protection policies, and regulatory requirements across cloud and on-premises systems.
• Performance Tuning: Proactively identify and resolve system performance issues related to network availability, utilization, and latency.
• Cross-Platform Expertise: Integrate cloud services with existing infrastructure, endpoint management, and virtual desktop environments.
• Bilingual Support: Communicate effectively in both English and Chinese to provide seamless support across regions.
• Documentation & Reporting: Maintain asset tracking, technical documentation, and respond to audit requests as required.
• Travel: May require up to 20% travel across regions for system setup and troubleshooting.

Required Skills:

• Experience managing hybrid IT environments (on-premises + cloud).
• Proficiency in Windows and Linux server administration, and Active Directory.
• Strong knowledge of cloud services (Azure, M365), PowerShell scripting, and cloud networking.
• Experience with endpoint management tools (e.g., Microsoft Endpoint Manager).
• Knowledge of network security and compliance standards.
• Fluent in English and Chinese (Mandarin), with strong communication skills for support in both languages.
• Strong problem-solving skills, able to work independently in a global, fast-paced environment.

Education and Experience:

• Bachelor’s degree in computer science or related field.
• Minimum 5 years of experience in IT system administration, including cloud infrastructure management.
• Preferred Certifications: AZ-104 Azure Administrator, M365, or relevant cloud certifications.