The candidate shall have the following requirements:

(a) At least 6 years of working experience in managing or maintaining Microsoft Windows, Oracle Solaris/Unix and/or Redhat/Linux Server in a virtualised environment such as VMware or Hyper-V, with Internet and Intranet Web Applications.

(b) Possess a strong understanding of security practices in server, database, and network is important.

(c) Relevant technical certifications in the administration and troubleshooting of the following products will be advantageous:

i) Microsoft Windows Server

ii) Redhat (Linux) Server

iii) VMware Hypervisor

iv) Microsoft SQL Server

v) Oracle DB Server

vi) CISCO Networks

vii) Checkpoint Firewall

viii) Palo Alto Networks Firewall

(d) Good Project Management experience and skills.

(e) Certifications in IT Project Management will be advantageous.

(f) Self-motivated, dedicated, committed and resulted-oriented team player with strong initiative, ownership and possess good inter-personal and analytical skills.

(g) The candidate shall be required to perform some or all of the following duties according to the area he/she is assigned to support:

i) Assist in the management of Operations, Service Levels and Contract Administration of the technologies and infrastructures deployed by the Board.

ii) Assist in the IT Service Management processes, which cover Service Level Management, Incident and Problem Management, Change and Release Management, Configuration Management, Capacity Management, Availability Management, Backup and Recovery Management and Security Management.

iii) Provide governance on the service provided by the Service Provider.

iv) Manage the escalation processes and perform service recovery for incidents that directly impact services or users.

v) Conduct internal security reviews and assist in internal and external audits.

vi) Support user projects involving infrastructure acquisitions and evaluations.

vii) Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs. OR

Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

viii) Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack. OR

Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

ix) Continually exploit technological advancements or new processes to improve on the robustness, performance or resilience of existing operations and services.

Specifications Requirement Remarks/ Comments

x) Assist in the planning, review and testing of the IT Disaster Recovery Plan for ensuring the resiliency of the IT infrastructure services.

xi) Adherence to the Board’s internal processes, procedures and policies for ensuring quality output as well as sound security and controls.

Kindly take note that you will be employed under DYNAMIC HUMAN CAPITAL and will be working with our business partners for the above mentioned project.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

[email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No: R1987570

Job Summary:

· Work Schedule: Alternates between 5 days one week and 4 days the next, from 10:00 PM to 7:30 AM (Rotating Shifts).

· Note: The applicant may be transferred to a day shift after a few months, depending on operational requirements.

· Additional: Immediate availability is a plus.

Responsibilities:

- Follow the currently valid guidelines (e.g., working instructions, process descriptions, hygiene rules, and clear table policies).

- Based on the workflow, execute routine tasks such as downloading files, decrypting or encrypting files, and uploading files, among other process steps.

- Ensure all files are placed on the SFTP server for batch run processing.

- Handle Mastercard, Visa, and various payment file processes, utilizing their specific tools as required to process files.

- Monitor the batch run status and promptly escalate any issues to the appropriate person.

- Notify the supervisor of any observed discrepancies, such as process and quality issues, security breaches, outdated calibration data, or deviations in documentation.

- Manage file transfers to internal departments and external merchants.

- Perform data entry tasks.

- Retrieve card members' statements.

- Maintain accurate and compliant documentation.

- Perform individual tasks defined by the supervisor, as necessary, that align with the work responsibilities of an operator or are required to achieve organizational performance.

- Maintain a safe work environment and ensure the upkeep of the physical location.

Qualifications:

1. Strong understanding of IT principles with the ability to communicate technical concepts effectively to background support teams.

2. Excellent problem-solving skills and the ability to work under pressure.

3. Experience in networking and basic system administration is a plus.

4. Excellent communication skills, both written and verbal.

5. Strong attention to detail.

JOB DESCRIPTION -

1) Install and upgrade system for office users

2) Create / monitor users email

3) Install and configure networks, servers, workstations, notebooks, printers and mobile device for users.

4) Troubleshoot and to solve user's PC issues

5) Support and ensure office IT Security and in compliance with PDPA requirement

JOB REQUIREMENTS -

1) 1 or 2 years IT support to corporate users or past internship experience will be considered

2) Diploma in Computer Science or equivalent.

3) Prior work-related experience will be an advantage

Responsibilities:

• Develop and maintain relationships with IT vendors and suppliers to ensure optimal procurement terms and performance.
• Assist in creating and implementing sourcing strategies for IT products and services to meet organizational needs.
• Support negotiations of contracts and agreements to secure favorable terms and pricing.
• Conduct market analysis to identify trends and opportunities in IT procurement.
• Oversee the creation, tracking, and management of purchase orders for IT equipment and services.
• Assist in managing the IT procurement budget, ensuring adherence to financial guidelines.
• Ensure procurement activities comply with company policies and regulatory requirements.
• Work closely with IT and other departments to understand their procurement needs and align strategies.
• Prepare reports on procurement activities, cost savings, and vendor performance for management review.

Requirements:

• Minimum Bachelor’s degree in related field
• Minimum 3 years’ of experience in sourcing and procurement
• Experience with e-procurement software/ platforms preferred (for e.g. Ariba, Coupa, Oracle, Zycus, etc.)
• Those with CIPS certification will have an added advantage

Queenie Chua

R24125459

[Contract Position]

This is a contract position that can be converted to a permanent role, subject to performance and divisional requirements.

Job Description

Provide IT support for users and be involved in the implementation of IT projects to enhance productivity and operational efficiency. Initiate and execute procurement of IT equipment and services end-to-end.

Responsibilities:

• Analyse requests raised by users and follow up with system administrator or application vendors for resolution
• Ensure that the fixes/solutions provided by the vendors are appropriate and accurate before deploying to users.
• Follow up on open items and ensure that they are closed on time within SLA.
• Identify areas for operational improvement and propose solutions
• Verify the reports by the vendors for accuracy and completeness.
• Understand the high level requirements and formulate solutions that are scalable.
• Source for IT vendors to provide high quality services and solutions.
• Ensure that procurement tasks are executed in adherence to the Finance and Procurement policies.
• Track IT assets and the movement of IT inventory in the organisation.
• Manage plan for phased asset replacement.
• Execute tasks in accordance to IT SOPs.
• Educate and brief staff on good IT practices.
• Contribute to the different stages of IT project implementation.
• Manage small scale projects.

Requirements:

• Diploma/Degree in IT or Computer Science
• Minimum two - five years of relevant experience in IT
• Experienced in IT operations management, facilitiation, decision making, problem solving and influencing skills
• Ability to plan, multi-task and is meticulous
• Effective communication and interpersonal skills, including the ability to build and sustain positive relationships with internal and external stakeholders at various levels
• Good organisational and time-management skills
• Able to participate in SINDA-wide events, as required

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates can send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

The Helpdesk Support Engineer is an important member of KPMG SG’s ITS department. They serve as the first point of contact for end-users experiencing technical issues with their computer systems, software applications, or hardware peripherals, ensuring a prompt, effective, and smooth delivery of services to the end users.

Primary Responsibilities:

• Provide timely and effective support to end-users through various available channels like phone, emails, chat, or in-person interactions.
• Perform remote assistance through diagnostic techniques and pertinent questions.
• Diagnose and resolve technical issues with the best solution based on the description and details provided by end users.
• Accurately identify the correct category in ServiceNow and escalate unresolved issues to the next level of support in ServiceNow with clear and concise descriptions in the ServiceNow logs.
• Act as a single point of contact between end-users and next-level support until the issue is resolved.
• Identify areas of improvement in procedures and processes, and document them in the repository for service improvement and knowledge sharing with end users and internal teams.
• Stay updated with emerging technologies, software updates, and industry best practices to be able to recommend upgrades or improvements to existing systems.

Required Qualifications:

• Diploma/Degree in Information Technology or a relevant field.
• ITIL Foundation in Service Management certification.
• Proven experience in providing helpdesk support for at least 3 years and above.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Basic knowledge of networking concepts and familiarity with common software applications and productivity tools.
• Understanding of security protocols and best practices.

⠀

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Job Description :

We are looking for a skilled and proactive AV/IT Engineer who can take the lead on AV/IT initiatives and offer expert advice on AV/IT design and project plans, ensuring project needs are met, maintain, and monitor project timelines, intervening when necessary, onsite installation, upgrades, troubleshooting, take ownership and coordinate with others to support daily audio visual technical requests. Supervise and assist in the setup, troubleshooting and maintenance of audio visual systems. Perform preventative maintenance to ensure equipment is ready for use. Identify defective or failed equipment and resolve issues as they arise. Compile and analyze weekly reports, incident reports, and service report submissions, networking, and other in-house projects at customer premises. Programming, and basic construction setups Manage, test, and commission necessary devices. Ensure timely completion of testing, configuration, staging, and upgrades for assigned projects.

Requirements :

*Pass experience with working with Telcos is a must.

• Conduct laboratory tests and analysis in compliance with established laboratory standards, policies and processes, and record all findings accurately.
• Perform analysis at site laboratories or at field assignments.
• Prepare and standardize reagents and test solutions.
• Review, question and repeat results if suspicious results are encountered.
• Represent the Laboratory as witness at third party and refinery laboratory.
• Maintain cleanliness and safety of the laboratory, including apparatus, equipment and materials used.
• Assist in the practical training of new Analyst where assigned.
• Perform shift work and overtime when required.
• Perform any tasks as assigned by supervisor.
• Apply judgement and act according to SGS standards of ethics and integrity.

Requirements:

• Diploma in Science, Chemistry, Chemical Engineering or related fields.
  Minimum one year of relevant working experience in Oil, Gas & Chemical laboratory.
• Good knowledge of laboratory processes and safe handling of chemicals.
• Good knowledge and experience in handling Gas Chromatography and other scientific testing instruments.
• High attention to details, meticulous with good time management.
• Results and service-oriented.
• Team player with a positive working attitude.
• Able to multi-task and work independently within challenging timelines.

One North Consulting Pte Ltd; a Singapore based IT Services firm is currently hiring Senior Business Analyst with 6~10 years of experience as per details given below.

Interested Singapore Citizens / Singapore Permanent Residents can connect on email id - [email protected]

Job Description & Requirements: -

In this role, you will require in-depth understanding of business processes, and define the user cases / user story for applications. You will develop acceptance criteria to provide assurance for quality of the applications releases.

As part of this dynamic role, you will report to Lead Business Analyst, and work closely with business units and other IT teams.

Requirements:-

• Prior experience as a Business Analyst (6+ years) having in-depth understanding of the entire SDLC process
• 3+ years’ experience in the Insurance Domain would be preferred
• Prior experience in Software Development or knowledge of SDLC will be added advantage.
• Understand business process and define the business requirements in the form of use cases/user stories.
• Exposure to finance or actuarial concepts is advantageous.
• Experience with POS System will be advantageour.
• Able to create test plans, functional scenarios per requirements, carry out systems testing and assist with UATs
• Liaising and communicating with various stakeholders (application/tech teams, project team)
• End-to-End Software Delivery experience will be beneficial
• Experience and familiarity with platforms : Confluence, JIRA, MS OfficeSuite
• Create Test cases & test plan
• Provide & share knowledge to other team members

Roles & Responsibilities:-

• Managing Project initiatives
• Strong Business Analysis experience using Agile framework.
• Build Traceability matrix from Product Backlog and develop user stories for each Sprint.
• Manage the business, IT and the users.
• Passion for agile, strong collaboration skills and ability to work across multiple and diverse clients, internal projects and teams.
• Maintain Exceptional ability to drive delivery of software development projects, within a supportive and innovative culture.
• Provide end-user training

If interested, please email us your CV to [email protected]

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

The Investment Analyst will be responsible for conducting investment analysis, research/execution in public equity and private credit, financial modeling, portfolio management, and providing financial insights and recommendations. He/she will work closely with the investment team to evaluate potential investment opportunities and assist in the execution of investment strategies.

• Strong analytical skills and ability to evaluate investment opportunities

• Knowledge of investments, finance, and corporate finance

• Excellent problem-solving and critical thinking abilities

• Strong attention to detail and accuracy

• Bachelor's degree in Finance, Business, Economics, or related field

• At least 3 years of relevant working experiences

Applicants should have excellent academic results. A degree in Economics, Accounting, Business Administration or Engineering with a minimum of 3 years’ experience in corporate finance, private equity, investment banking, audit or related fields is a requirement. Past experience in equity/fixed income research and knowledge of financial analysis would be a pre-requisite.

Candidates who are fluent in Indonesian, Thai, Japanese and/or Chinese will also enjoy an added advantage. Successful applicants will enjoy opportunities to participate in the exciting and growing field of private equity and the opportunity will provide exposure to various industries in China and Asia. Incumbents can expect a challenging, rewarding and fulfilling work environment.

Job Description: -

a) Perform financial due diligence and analysis on prospective projects and recommend an investment decision.

b) Develop an investment policy aligned to the company strategy and an investment criteria for evaluating prospective projects

c) Develop complex financial models and analyses legal documents that enhance return on investment of projects and financial planning.

d) Preparation financial documents for presentation to potential and current investors on specific investments

e) Compile advisory reports and make informed recommendations on new investment opportunities and funds that could enhance or diversify portfolios

f) Liaising with other fund managers, legal advisers, stock market traders, stockbrokers and regulators with a view to expanding funding access while improving market perception.

g) Conducting market research on the industry and gather market intelligence to enhance

management of funds.

h) Ensuring that all investment compliance regulations are met.

i) Any other duties as may be assigned from time to time.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

about the company:
Our client is a leading global e-commerce and technology company, it connects businesses and consumers through innoviate digital platforms. It offers services in online retail, clould computing, digital payments and logistics.

about the job:

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes
• Ensure all Asset and Inventory up to date and accurate in system

skills and experience required:

• 3+ years of desk side work experience in large enterprise companies
• Strong knowledge in User & VIP Support and ITIL methodology
• Familiar with Mac and Window OS system
• Pleasant with good telephone manner, mature and independent
• Able to work under pressure, self-motivated, strong problem solving and analytical skills
• Strong data analytic, communication & interpersonal skills
• MCP certified

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

Responsibilities

• Assist the team to support and maintain all software components.
• Ensure good documentation practices.
• Benchmark and optimize performance as necessary.
• Provide quality codes by testing and using up to date technologies.
• Facilitates the building and releasing of features by the engineering team.
• Automate deployment according to best practices.
• Facilitates unit testing and integration testing after the building of features is completed.

Requirements

• At least 2 years of experience in full stack development is preferred.
• Strong team player who is able to communicate well, and excited to lean new technologies in a fast phase environment.
• Possesses strong knowledge on .Net, Javascript, Typescript.
• Possesses knowledge on MySQL, MSSQL, PostgreSQL.
• Possesses knowledge on compiling Docker container & deployment.
• Experience in React.js or Angular
• Experience in SASS/SCSS
• Work individually or collaborate as a team.

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

About JobTech
JobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspiration. JobTech is growing rapidly with global big names customers from both private and public sectors.

About the Team
The JobTech team is an enthusiastic bunch, obsessed with solving human capital business problems in talent development, using deep technology and labour market data. We embrace empowerment and appreciate the depth of every member’s area of expertise. We are hands-on dreamers who are willing to invest in projects and people. If you think you should be part of this awesome team looking to scale faster and better, don’t be shy and let us know!

Job Description

JobTech is a product start-up looking to solve real world labour problems and deliver the best possible experience to our end users. We're seeking passionate, self-motivated individuals who thrive in dynamic environments.

• Extract insights from raw data and present them clearly through reports, visualisations, or analysis.
• Assist sales and marketing teams by generating and maintaining statistical reports and data.
• Collaborate with data scientists to curate and improve JobTech’s data engine, including but not limited to data curation and model improvement.
• Address client queries on JobTech’s data and analytics solutions, validations and capabilities.
• Independently diagnose and resolve data quality issues, implementing effective solutions.
• Propose, manage and build long term solutions to improve data integrity (both engineering and people management aspects).
• Research, evaluate and experiment on new data models or improvements on existing models.

Requirements

• A self-starter that can thrive in a fast-paced environment.
• Passionate about data analytic techniques, and willing to pick up new skills/tools.
• Proficient in Python (for data analytics) and SQL, 1 to 2 years of experience is required.
• Willingness to engage in solutioning discussions and resolving data related issues as and when required for external clients
• Hands-on experience with text mining or NLP will be a plus.
• Experience with interactive visualisations or dashboard frameworks such as Plotly and Dash is an added advantage.

Note: Compliance with our stringent information security policies is mandatory.

• Policy Compliance: Adhere to JobTech's information security policies and procedures.
• Risk Management: Identify, assess, and mitigate security risks to protect sensitive information.
• Incident Response: Participate in the detection, analysis, and response to security incidents.
• Security Training: Attend regular training on information security best practices.
• Data Protection: Ensure the confidentiality, integrity, and availability of JobTech data.
• Regulatory Compliance: Ensure compliance with relevant legal, regulatory, and contractual requirements related to information security.
• Team Collaboration: Work closely with other functional departments to ensure cohesive security measures.
• Confidentiality: Maintain the confidentiality of sensitive information and enforce data protection measures.
• Continuous Improvement: Stay updated on the latest security trends and continuously improve the JobTech's security posture.

The candidate’s primary role is to liaise with the business stakeholders to understand, review and analyze the current and proposed business operations and processes. The candidate is also required to liaise and bridge between the business and the various cross-functional technical teams.

Key Responsibilities

The responsibilities of the Business Analyst are:

• Liaise and communicate with business stakeholders to gather, review, and analyze business requirements

• Collaborate with the Delivery / Project Manager, and cross-functional teams on project-related activities and work

• Work closely with Product Owner to facilitate the writing and management of User Stories

• Able to assist and facilitate Agile ceremonies, in the absence of the Scrum Master

Job Requirements

Able to work and communicate with members from other teams and shared service teams.

Strong analytical and problem-solving skills

Can communicate fluently in English

Relevant work experience in Agile delivery

Relevant work experience in Singapore Public Sector

Relevant diploma/degree

Role Responsibilities:
1. Develop and Implement Custom Solutions
o Design, develop, and deploy customized Power Apps solutions to replace existing InfoPath forms, ensuring they align with business requirements and integrate seamlessly with SharePoint.
o Implement Power Automate workflows to automate processes across Power Apps and SharePoint, enhancing efficiency and user experience.
2. Automate Workflows and Business Processes
o Design and develop automated workflows using Power Automate to streamline approval processes, notifications, and other business tasks.
o Optimize and troubleshoot existing workflows to improve performance and ensure reliability, minimizing manual intervention.
3. Collaborate with Stakeholders to Gather Requirements
o Engage with business and technical stakeholders to understand current workflows, gather detailed requirements, and propose solutions that leverage Power Apps and Power Automate.
o Translate complex business needs into technical requirements and provide recommendations

Internal ref: 9273

Regards,

Lini

Recruitment Consultant

R22108463

Experience: 10+ Years

Role: System Analyst

Key Skills:

Shell Script, SQL, Spark, Python, System Diagram

Key Responsibilities:

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule.

Key Requirements:

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 14 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

Billing Analyst

Role Purpose

We are seeking a Billing Analyst to join our team in Singapore. Reporting to Head of Finance, you will predominantly be responsible for customer billing and invoicing as the main point of contact. You will play a key role in analysing billing and operational data, optimising billing processes and implementing new billing systems.

Your Tasks

1. Billing Management

• Prepare, review, and send invoices to clients/customers accurately and timely.
• Manage billing cycles, ensuring all data is captured accurately and deadlines are met.
• Handle billing inquiries from internal departments and external customers.
• Resolve billing discrepancies, identify issues, and implement solutions.

2. Data Analysis, Reporting, Management

• Use Excel and database tools and write queries to manage and analyse and visualise billing, financial and revenue datasets to track billing metrics and KPIs.
• Generate and maintain accurate financial reports, including accounts receivable, aging reports, and revenue trends.
• Identify billing inconsistencies and ensure data integrity through regular audits, data reconciliation and variance analysis.

3. Process Optimization

• Improve billing processes and systems, streamline workflow and ensure integration with financial systems (e.g. ERP systems) through automation and collaboration with Finance, Operations and IT.

4. Compliance & Documentation

• Maintain detailed documentation of billing procedures, data processing workflows, and financial records, ensuring adherence to company policies, accounting standards, and legal regulations.
• Support external and internal audits by providing accurate billing records and reports.

Your Profile

• A minimum of a diploma in Accounting or Finance, or other highly analytical field is preferred.

• At least 3 years of experience in billing will be an advantage. Fresh graduates are welcome to apply.

• Advanced proficiency in Microsoft Excel (e.g., macros, complex formulas, PivotTables, data validation).
• Strong experience with database tools such as SQL, MS Access, or similar database management systems.
• Knowledge of ERP systems (e.g., SAP, Oracle, QuickBooks) and billing software is a plus.
• Experience with data visualization tools like Power BI or Tableau is an advantage.
• Strong attention to detail and excellent problem-solving skills to identify patterns, discrepancies, and trends and interpret meaningful insights in complex financial data sets with a data-driven approach.
• Strong written and verbal communication skills for interacting and explaining billing and financial data with both technical and non-technical stakeholders.
• Able to prioritise and multitask to manage multiple billing cycles and deadlines in a fast-paced environment and ensure accuracy and timeliness in all tasks.
• Strong organizational skills with attention to documentation and financial records.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “BA_102024_ASSG”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

Job description:

● Manage outstanding tickets pertaining to our services via email and phone

● Facilitate customers on-boarding process

● Manage scheduled reports and customer records (including contact list and subscription details)

● Manage office IT infrastructure with support from our vendors

● Manage all other documentation required in the back office

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

Client Contract Management (CCM) team supports Visa’s global strategy by managing the governance and contracting process of client contracts (from draft development and negotiation through to securing internal approvals, execution, auditing and reporting).

What a Contract Analyst, Client Contract Management does at Visa:

This role is an individual contributor within the AP CCM team based in Singapore office. The ideal candidate will be self-directed, analytical and a strategic thinker.

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating client contract administration process which includes reviewing and processing contract requests, contract drafting, stakeholders’ approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).
• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.
• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities.
• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.
• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.
• Participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions’ colleagues as needed.

Why this is important to Visa

The Contract Analyst is a subject matter expert in managing and administering client contracting process, from contract drafting request through to executed contract distribution, by working with various stakeholders of all levels. Subjected to audit reviews, Contract Analyst, as part of CCM team, ensures designated contracts are aligned with business processes and controls established by various Visa corporate policies and compliant with industry-specific rules and regulations, while continually looking for opportunities to optimize such process and controls.

Projects you will be a part of:

As part of the CCM team, you will get the opportunity to work on strategically important projects for Visa in addition to the core responsibilities of a Contract Analyst. This includes, but not limited to:

• Collaborating with our stakeholders including other region CCM colleagues, Legal, Finance, Sales, Products, Client Services etc, continuously looking for opportunities to optimize CCM processes and workflow to drive process improvements and efficiency;
• Participate in special assignments and providing ad-hoc support and reporting as required, including supporting other regions’ colleagues as needed.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities

• Prepare P&L forecast and review with management.
• Prepare detailed commentary for P&L variance analysis.
• Weekly P&L reporting to segment, regional and site management.
• Analyze P&L actuals during month end close and review with management.
• Work with cross functional team for P&L simulation or Scenario analysis, as required by Segment / Site management for decision making.
• Monitor financial KOI and highlight to management if there are significant variance compared to forecast. Work with various department to establish action plan and monitor its progress.
• Provide support for Lean / Kaizen Initiatives (savings validation) and lead/participate in Finance Lean / Kaizen project submissions on a quarterly basis.
• Will be responsible for Fixed asset new addition, disposal and yearly PI of fixed asset.
• Assist operation team in preparing new Capital expenditure (Capex) application with financial justification.
• Monitor and maintain budget in Acquire system for better traceability and cost management.
• Maintaining and updating all commodity codes in Acquire system
• Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.
• Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

Requirements:

• Bachelor’s degree or Professional Certification in Finance, Accounting or any related discipline.
• Must be computer literate (strong Excel skills).
• Have an understanding of BaaN and related ERP systems would be an added advantage.

Experience: 10+ Years

Role: System Analyst

• System Analyst with hands-on experience in implementing large scale data warehouse & analytics platforms in financial services industry
• Good functional knowledge of Retail bank, Wholesale & Global Markets products & business processes
• Finance Analytics expertise - Financial Reconciliation, Allocation, Fund Transfer Pricing, Budgeting, Forecasting, Performance Management & Regulatory Reporting
• Credit Risk Analytics expertise – Basel Reporting (Capital provisioning, RWA, EAD, EL), Credit Risk Exposure Reporting (Industry, Disclosures, Country of Risk), NPL, Counterparty Risk Reporting
• Proven analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information
• Experience in profiling data, query scripting for analysis & testing purposes
• Expertise in designing data models (Teradata FSDM, Dimensional Models, Reporting Tables)
• Knowledge & experience of mapping attributes from products systems such as Silver Lake Core Banking, Murex, Vision Plus, Intellect Trade Finance, SAP GL, OFSA, Moody’s RaY
• Experience in authoring Functional Specs / Solution documents
• Experience in building test strategy and test scripts for validation
• Experience in implementing data governance processes - reference data management, data lineage, data quality rules, Teradata MDM
• Exposure to Big data tools - Hue, Impala; ETL - Informatica PC, DQ, MM; Teradata MDM, Reporting - MS Power BI, Qlik
• Project management experience - involving planning, tracking and using waterfall and agile approaches
• Good attitude, team player, result driven, self-motivated and keenness to learn

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Support Interactive Panel Set up
• Any other task assign by Superior

Responsibilities:

• Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company.
• Installing and configuring computer hardware operation systems and applications;
• Monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same
• Assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues
• Assist in preparing and administering the Company’s IT policy and procedures
• Assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and conduct disaster recovery operations
• Boarding of vessels to provide relevant IT support.

Requirements:

• Minimum 2 years of relevant experience.
• Minimum Diploma in related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).

Queenie Chua

R24125459