• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Position Overview:

An opportunity to join a growing team, primarily working on the day to day inventory management and logistics of physical metals alongside assisting with the growth and development of the firms processes and procedures.

Day to Day

• Management of physical metals inventory
• Working closely with Investment team on new physical purchase and sale contracts
• Checking documentation related to physical metal contracts
• Preparation and review of contracts
• Providing inventory reporting and updates to the Investment team
• Maintaining documentation relating to physical contracts and inventory
• Arranging inspections of inventory
• Arranging logistics for movement of metal globally
• Assisting with the onboarding of new trading counterparties

What we are looking for

• 2+ years in physical metals commercial operations and logistics
• Understanding of physical metals
• Preferably a good understanding of LME and CME
• Demonstrate proficiency in all calculations used to support any products in your asset class coverage.
• Understand the importance of our team concept. Establish long-lasting organizational relationships that will foster a productive work environment.
• Demonstrate proficiency in written and oral communication skills.
• Working on system and process improvements, and new business initiatives
• Understand the relevant technology and applications that are required to excel in the role.

Network Engineer

ITCS Group is an IT Managed Services, Outsourcing and Talent-Sourcing company. We provide customised IT Consulting Solutions, Project Management, IT resourcing and on/off-shore Application Development Services across the Asia Pacific region. With offices strategically located in Hong Kong, Tokyo, Singapore, Sydney, and Mumbai. ITCS Group is the preferred technology partner for leading MNCs, including Global Investment Banks, Fortune 500 companies, across Asia Pacific.

We are currently looking for a Network Engineer to design, implement and support network infrastructure in APAC.

Responsibilities:

- Provide L1/L2 network operational support and implementation

- Manage network project implementation

- Support and administrate firewall environment in line with IT security policy

- Post-incident root cause analysis and service improvement activities.

- Follows documented Network Center standards and procedures

Requirements:

- Working experience in Network implementation or operations, or relevant track record

- Knowledge on network technology; TCP/IP, WAN, LAN, routing protocols, firewall products

Additional Information:

- Location: HarbourFront

- Working hours: Regular working hours

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

The team in Singapore is currently looking for an IT Program Manager.

The candidate must have regional/global ERP implementation and process related project experience.

We are searching for an experienced program manager to steer our Client ERP Transformation journey from the pre-feasibility phase, to the business process streamlining phase, and finally the implementation.

The ideal candidate has a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person has a strong talent for project coordination and delegation.

Objectives of this role

· Oversee overall ERP Transformation Program to its successful completion

· Strategize, implement, and maintain program initiatives that adhere to organizational objectives.

· Manage and align expectations between stakeholders and vendors to achieve the objectives of the program

· Maintain organizational standards of satisfaction, quality, performance, and time.

· Manage budget and funding channels for maximum productivity

Responsibilities

· Maintains strategic alignment between the Program/Project and the organisation

· Key interface with senior stakeholders including the Program/Project Sponsor

· Work closely with project sponsors, cross-functional teams, and develop the scope, deliverables, required resources, work plan, budget

· Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives

· Identify key requirements for cross-functional teams and external vendors.

· Develop and manage budget for projects and be accountable for delivering against established business goals/objectives

· Work with other program managers to identify risks and opportunities across multiple projects within the department

· Analyze, evaluate, and overcome project risks, and produce project reports for stakeholders

· Primary role in communications, change leadership and engagement across the organisation

Required skills and qualifications.

· 8+ years of experience in an upper-management role, preferably in project management

· Exceptional skills in leadership, time management, facilitation, and organization

· Experience in regional based projects

· Working knowledge of digital transformation & ERP Implementation

· Outstanding knowledge of change management principles and performance evaluation processes

· Strong familiarity with project management software tools, methodologies (Agile/Hybrid/Waterfall), and best practices

· Experience seeing projects through the full life cycle

· Strong interpersonal skills and extremely resourceful

· Excellent written and verbal communication skills

· Solid organizational skills including attention to detail and multi-tasking skills

· Project Management Professional (PMP) certification preferred

DC Capacity Engineer

ITCS Group is an IT Managed Services, Outsourcing and Talent-Sourcing company. We provide customised IT Consulting Solutions, Project Management, IT resourcing and on/off-shore Application Development Services across the Asia Pacific region.

We are currently looking for a DC Capacity Engineer to join our banking and financial team in Singapore to analyze and plan DC Infrastructure capacity in APAC.

Responsibilities:
- Generate, analyze weekly reports on APAC data center demands (power, space, servers).
- Assess server addition needs, monitor project timelines, track resource utilization.
- Coordinate equipment placement, address defects, ensure optimal resource usage.
- Monitor power consumption, rack space, high-risk locations, flag discrepancies.
- Generate comprehensive reports on demands, defects, projects, translate EP data into actionable insights.

Requirements:
- Working exposure in Data Center operations
- Familiar with Project coordination, tools, and technique
- Proficient in data management tools such as Excel and Pivots is a plus

Additional Information:
- Location: HarbourFront
- Working hours: Working hours: Monday to Friday, 8.30 am to 5.30 pm.
- 12-months contract with potential to convert to permanent
- Salary commensurates with experience

Responsibilities

• Assist in the issuance of policy contracts and endorsements;

• Assist in the issuance of policy adjustment, member movement;

• Responsible for premiums computation and experience refund;

• Ensure tax invoices/endorsement schedules/medical cards are issued timely;

• Liaise with direct clients/intermediaries on employee benefits related queries via phone calls or email;

• Ensure the accuracy of records entries & proper documentation;

• Understand the workflow and to work with Section Head on identifying areas of improvement for operations efficiency;

• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and

• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills/Requirement

• Good time management, good analytical skills, detailed-oriented and pro-activeness;

• Task and results oriented, and a good team player;

• Mathematically inclined and with good communication skills;

• Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation;

• Proficient in other Microsoft Office applications;

• High level of integrity, takes accountability of work and good attitude over teamwork; and

• Takes initiative to improve current state of things and adaptable to embrace new changes.

Meta is seeking a motivated, organised, detail-oriented candidate to join our Incident Response Team. The right candidate must have a strong work ethic, excellent judgment, and exceptional partnering skills.

The position is full-time and would be based in our Singapore office.

RESPONSIBILITIES

• Bring operational excellence to team that evaluates threat, risk and user privacy in world centered around time critical emergency escalations
• Review and assess inbound emergency escalations
• Make immediate decisions based on a variety of complex factors that will include imminence, sensitive issues and graphic content and coordinate with several internal and external partners including law enforcement to ensure user’s safety
• Be willing and able to work with sensitive issues and potentially graphic and/or objectionable content. This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury and suicide content which may be considered offensive or disturbing
• Create and articulate written and/or verbal responses to questions from law enforcement, government agencies, and internal teams regarding Incident Response policy and process
• Work with cross-functional teams to drive improvements to policies and processes across teams
• Availability to work weekend days on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday

MINIMUM QUALIFICATIONS

• Bachelors degree or equivalent experience
• More than 3 years of relevant experience in investigative or analytical roles involving time critical escalations and real world harm.
• Self-starter requiring minimal direction
• Proven ability to analyze information to assess threat and risk
• Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality
• Excellent verbal and written communication skills, should be able to adapt communication style to suit different stakeholders like cross-functional teams and law enforcement
• Experience with social media, analytical tools, and online research.

PREFERRED QUALIFICATIONS

• Experience working with Crisis Management, Government Agencies or Law Enforcement

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible to

Position Type: Contract, deputed to Client

Primary Purpose

Project Admin shall be responsible for the general administration and smooth running of a project office. You will assist the project manager to implement PMO procedures during the project life cycle and monitor project performance.

Responsibilities

• Provide administrative support to project managers and team members to ensure successful project delivery.
• Administer resources for projects, including tracking resource availability and allocation, and assisting with resource planning.
• Assist with project planning and scheduling, including tracking and reporting project progress and SLA to stakeholders. This includes monitoring SLAs for incidents, problems, and changes, and ensuring they are met within the KPI.
• Develop and maintain project documentation, including project plans, status reports, and meeting minutes.
• Coordinate project meetings, including scheduling, preparing agendas, and distributing meeting materials.
• Monitor project risks and issues, and escalate them to project managers as needed.
• Monitor project member timelog, ensuring that the timelog is done timely and accurately
• Assist with project financial management, including tracking expenses, processing cost sheet, billing plan, COC and invoices, and preparing financial reports.
• Collaborate with cross-functional teams, including developers, testers, and business analysts, to ensure project deliverables meet customer requirements.
• Support project change management activities, including reviewing change requests and coordinating end-to-end processes.
• Provide general administrative support to the Application Managed Services team, as needed.

Requirements

• Bilingual in both English and Mandarin to liaise with Mandarin speaking stakeholders.
• Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards
• Proficient in written and spoken English
• Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards
• Proficient in written and spoken English

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

Responsibilities

• Project Leadership & Management: Oversee end-to-end project lifecycle, from planning to execution, ensuring timely delivery and adherence to quality standards.
• Process Re-engineering: Conduct comprehensive business analysis to identify opportunities for operational enhancements and process optimization, lead process re-engineering efforts, and implement changes to streamline workflows.
• System Improvements: Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations.
• Stakeholder Management: Manage stakeholder expectations and effectively communicate project goals, progress, and outcomes to key stakeholders, fostering strong relationships with internal and external partners.
• Risk Management: Proactively identify and mitigate project risks, ensuring successful project delivery within scope, budget and schedule.
• Team Collaboration: Work closely with cross-functional teams to gather requirements, fostering a collaborative environment, providing leadership to achieve project objectives while ensuring alignment with business goals and regulatory standards.

Requirements

• Proven experience as a Project Manager and/or Business Analyst in the banking industry.
• Strong understanding of banking operations, regulatory requirements, and industry best practices.
• Demonstrated success in process re-engineering and implementing system improvements.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience in managing projects involving offshoring or shared service centers is highly desirable.
• Project management certification (PMP, PRINCE2) and business analysis certification (CBAP, PMI-PBA) are a plus.
• Ability to work independently and drive initiatives with minimal supervision.
• Preferred experience in loan or trade products within banking sector.
• Proficiency in Microsoft Excel Power Query for data analysis.
• Experience with Microsoft PowerBI for reporting and visualization.

Role:

System Analyst (SAP / IT / Manufacturing Application / Up to $6000)

• Singapore Based (Woodlands)
• 5 Days work per week (8am to 5.30pm)
• $4000-$6000
• At least degree or above in Information Technology, Computer Science or a related discipline + 3 years IT related work experience
• SAP experience is must (FICO is an advantage) + Manufacturing application experience is an advantage
• AI application experience is an advantage + Cloud experience is an advantage e.g. AWS and Azure
• Career Progression Opportunities

Responsibilities

• Liaise with user, IT teams and vendor for project activities and meetings.
• Participate in designing, coding, testing, debugging, documenting and implementing IT systems
• Design and develop systems specifications
• Propose and explore new applications for company
• Occasional travel to overseas

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

What impact will you make?

Living in a technology world that is fast paced, we now have conversations about Digital Supply Network, instead of just about Supply Chain. Technology plays a key role in enabling this. With many emerging technologies around us, our role as Consultants is to help client match the right tools to enable their ambitions and allow them to have a connected technology landscape.

At Deloitte, we want to build a team of supply chain specialists, centered on having capabilities in supply chain technologies. We will provide you with a strong and structured career development roadmap to become a Supply Chain Technology expert.

Work you will do:

• Perform business requirement definition for projects. This includes defining the to-be processes and operations, conduct functional/technical design and configurate the requirement in digital solutions to meet the outlined business requirement and process.
• Build prototypes and POCs for prospective customers and demonstrate solutions to provide supply chain technologies’ unique value proposition.
• Leverage the experience gained in the above, build and establish the Digital Supply Network (DSN) asset to showcase the art of possible about the future of supply chain to the other potential clients.
• As a part of SCNO offering members, participate in the supply chain related seminar and workshop to continuously pool the latest knowledge and insight in the practice. And contribute to develop attractive new supply chain/ digital offerings to give a breakthrough to the current value chain/ supply of our clients.

Enough about us, let's talk about you. If you are someone with:

· University level degree with strong numerical, analytical and excellent story boarding skills.

· Up to 5 years relevant working experience.

· Having experience in Sourcing, Procurement, Supplier Management and Contract Management functions.

· Certification/experience in Coupa Business Spend Management Platform.

· Having an appreciation and understanding of the basics of supply chain – i.e. planning work, production management work, inventory management work, logistics work, procurement work.

· Possess practical experience of data analysis or IT tool development.

· Enthusiastic to learn the latest digital technology and to improve own capability.

· Highly motivated to contribute to the client’s business from supply chain and digital perspective.

· Willing to cooperate with others and respect teamwork and effort.

· Being able to think things logically and able to organize things systematically.

· Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients.

· An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

THE ROLE:

AMD is looking to hire certified SAP professionals with experience in Finance domain. They will support AMD IT initiatives for supporting Finance & Revenue operations. Through direct interaction with stakeholders and internal business partners, the person will help drive IT alignment with the team's goals and business needs. Provide guidance on Finance business processes, from process design through to process execution.

KEY RESPONSIBILITIES:

• Provide support, maintenance, and enhancement on Finance business processes for SAP S/4 HANA.
• Streamline existing business processes – Work with users to identify areas of improvement, create functional and technical requirements for changes and provide relevant training.
• Play a key role in gathering business requirements and work alongside development teams for the successful execution of IT portfolio projects.
• Lead the technical design and enhancement of SAP solutions for simplicity, amplification, and maintainability.

PREFERRED EXPERIENCE:

• 3+ years of SAP FI/CO or Revenue configuration experience in implementation/ upgrade & production support roles for SAP S/4 HANA.
• Techno Functional resource with hands on config and debugging experience.
• Basic knowledge of ABAP includes debugging of programs and tables and strong working knowledge of Integration technologies i.e., EDI, IDOC types, Message types, Partner profiles and Process codes.
• Strong analytical and problem-solving ability.
• Capable of translating business needs to solutions within SAP FICO.
• Job Qualifications 1 – SAP Finance.
• Should have experience in configuring SAP FICO and related modules including AP, GL, FA, Tax, Bank.
• Have a Finance and controlling process understanding and can work with multiple assignments at a time.
• Should have experience with house bank, supplier payments, DME configurations, and EBS BAI, MT940, CAMT
• Should have Knowledge on VIM configurations such as DP document types, process options, Role and agent determination, blocking, Approvals, ICC/IES, Archive center.
• Basic knowledge of Material master, Vendor master, PO, GR
• Preferred Experience
• Experience with integrating third party enterprise tax product such as ONESOURCE is highly desired.
• Knowledge of implementing and maintaining SAP Concur, SAP Ariba Buying along with its integrations upstream & downstream.
• Channel & Rebates Management
• Experience in configuring SAP AR, RAR, Settlement management modules
• Basic knowledge of distributor ship & debit process with experience in SAP SD
• Experience in handling Channel partner Point of sale and their claims using settlement management module.
• SAP Vistex resource with knowledge in SAP Order to Cash, including Billbacks and rebate agreements, claims and settlements.
• Good hands-on experience in Vistex solution extensions V/4 and ABAP for SAP S/4HANA
• Experience in SAP SD configuration; SAP Vistex Configuration, knowledge of ABAP preferred including familiarity with EDI/IDOCs, and integration with PI; recent, relevant, hands-on experience is a must.
• Experience of configuration and customization on Creatio Sales or Creatio Service or Creatio Marketing or Creatio Studio is preferred.

ACADEMIC CREDENTIALS:

• Bachelor's degree in Information Systems, Computer Science, Engineering or Finance/Business.

Responsibilities:

• Conduct daily credit assessments to minimize risks and guide the business division.
• Implement necessary reporting and monitoring procedures.
• Monitor the validity of collateral, guarantees, fundamentals, and major market trends, offering business solutions as needed.
• Identify market relationships and anomalies, providing valuable insights for a competitive advantage.
• Actively solicit requests for ad-hoc analysis and contribute to relevant projects, offering logistical support when required.

Requirements:

• Bachelor’s Degree in any field.
• Minimum 3 years of experience in credit risk management.
• Good knowledge and skills in Credit Risk.
• Proficiency in Excel, Microsoft Word, and PowerPoint.
• Strong interpersonal and communication skills.
• Interest in Market risk, specifically Forex risk & Commodity risk.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23976

To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

Astek is looking for Business Analyst (Calypso) to support our project based in Singapore.

Responsibilities

• Partner with Product Managers, end users, and product owners on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production.
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
• Design functional solutions & user workflows and document functional specifications.
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems.
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations.
• On-call rotation with team mates to cover night and week-end support.

Requirements and Qualifications

• Bachelors in IT, Computer Science or related field.
• With at least 5 years of experience as a Calypso business analyst on Calypso back office .
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framework, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, and/or MMSR.
• A good team player with excellent communication skills and ability to translate data into actionable insights.
• Willing to do On-call rotation with team mates to cover night and week-end support.

Job Responsibilities:

• Lead the IT Security team, overseeing all aspects that align with business objectives and strategies.
• Develop and implement comprehensive IT security policies and plans.
• Perform security reviews of existing systems to assess their defense capabilities against evolving threats.
• Conduct vulnerability assessments and penetration tests for critical IT systems.
• Drive IT Security awareness through activities like security talks, phishing simulations, and incident response exercises.
• Manage and investigate cyber security alerts and notifications, identifying root causes for effective containment and future improvements.
• Engage IT project teams in the SDLC to identify and prioritize relevant security controls, providing guidance on implementation.
• Collaborate with the IT Governance team and other IT units to monitor and review information systems and infrastructure security.
• Enhance the Information Security risk assessment methodology and develop mitigation options for identified risks.
• Act as a Subject Matter Expert in security technologies, offering knowledge sharing and technical assistance.
• Define security configuration standards for various platforms and technologies.
• Provide detailed reporting on IT security initiatives, scans, and incidents to SIT management and statutory reporting to MOE.
• Research and implement new security technologies, addressing emerging threats and vulnerabilities.

Job Requirements:

• Bachelor's degree in Computer Science or Information Technology.
• 8-10 years of experience in Information and Cyber Security.
• Knowledge and experience in cloud security (AWS, Microsoft Azure, and SaaS solutions).
• Familiarity with security standards and frameworks (NIST, ISO27001, MTCS, CSA Security-by-Design, PDPA).
• Certifications such as CISSP, CISA, CISM, CREST, CEH, CHFI are advantageous.
• Demonstrated leadership, adaptability, and ownership of challenging tasks.
• Ability to handle multiple tasks concurrently and meet deadlines.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

Job Code: PRIT

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

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To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

• Minimum 3 years of experience
• The successful candidate will be expected to support application operations and project implementation.
• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.
• Skillsets (Goood to have) -Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins, Experience in Linux environment, Experience in Python.

A solid background in channel-based IT solutions sales, strong relationship-building skills, and the ability to optimize revenue and margin through effective sales strategies. The ideal candidate should demonstrate a comprehensive understanding of the product range, technical competence, and proficiency in maintaining positive partner relationships. Effective communication, strategic thinking, and a proactive approach to sales opportunities are key attributes for success in this role.

Job Purpose:

Act as the primary liaison between the organization and the partner community, managing the entire sales cycle to optimize revenue, margin, and partner satisfaction, while fostering strong relationships and identifying sales opportunities.

Responsibilities:

• Collaborate with the Channels Director to formulate and execute an effective call plan for engaging the business partner community.
• Demonstrate a comprehensive understanding of the product range, providing well-informed overviews.
• Identify and leverage upsell and cross-sell opportunities to maximize margin returns.
• Coordinate with various divisions to ensure smooth customer transactions and a positive partner buying experience.
• Maintain an updated CRM for accurate business insights and diligently follow up on quotations.
• Design and implement outbound campaigns to achieve agreed margin goals.
• Identify services opportunities in collaboration with the Technical Services team.
• Attain and sustain sales certification for relevant product groups.
• Resolve partner issues promptly and accurately forecast business on a monthly basis.
• Collaborate with Sales Support to ensure timely logging of orders.

Requirements:

• Minimum 4 to 6 years of channel-based IT solutions sales experience.
• Tertiary IT degree or Diploma preferred.
• Strong relationship-building and communication skills.
• Demonstrated maturity and strong business acumen.
• Proficient in opportunity closing skills with technical competence in IT solutions.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

Job Code: PRIT

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.**********************************

The opportunity

The IT BA for core services & cross episode provides unique opportunity to learn and practice how to make components reusable and easy to maintain. While the focus would still be implementing solution that deliver business values, this role offers exposure to deliver values from the dimension of reusability and configurability.

Responsibilities

• Serves as the liaison and the reference point between the business and the technical analyst in making sure the requirements are clearly understood and translated to the functional requirements by leveraging on the resources and skill-set within and across the work-streams.
• Support Product Owner and Operation SME (Subject Matter Expert) in solutioning conversations, ensuring optimum leverage in underlying components such as workflow, document management system, policy document engine, document generation engine, APIs, and common services.
• Conduct prioritization with product owner
• Play scrum master role and perform sprint planning
• Write user stories along with acceptance criteria
• Walkthrough user stories and acceptance criteria with developers (both SG and Regional) and testers to ensure accurate understanding.
• Write test plan and test scenario (testing will be executed by business), however, some minor testing will be done here and there for sanity/smoke test
• Review test results and participate in defect triage
• Obtain UAT sign off for deployment into production

How will you create impact?

You will have the opportunity to learn and practice the concept of reusability and configurability, when implementing solution to deliver business values. You will be exposed to more modern technology and practices, enabling you to experience various nature of systems components delivery, allowing you to be creative and innovative in the process. If you are passionate about doing things differently, our culture of making bold changes will excite you. Ultimately when you further evolve our solution into an up-to-date and next generation tech stack solution, you will be thrilled with the benefits that it brings to business. .

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Requirement analysis and user stories + acceptance criteria writing (for both business and technical requirements)
• Knowledge on workflow, document management system, document generation engine, APIs
• Test management
• Stakeholder management
• Coordination, risk and issue resolution
• Ability to work under minimum supervision

Experience Requirements

• Minimum 5 years’ experience in BA role
• Experience in Life Insurance organization is a must
• Experience in writing business and technical requirements is a must, preferably for workflow, document management system, document generation engine and APIs
• Delivery experience in Agile preferred
• Experience working with regional development team preferred

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

• Architecture and Deployment
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent preferred
• Meraki, Palo alto, f5 loadbalancer, UTP
• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Demonstrated knowledge of global cyber threats, threat actors and the tactics, techniques and procedures (TTPs) used by cyber adversaries, particularly as they relate to the financial sector.
• Experience with models for threat analysis, such as the Diamond Model, Cyber Kill Chain and MITRE ATT&CK framework.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

IT Support Engineer (12 Months Contract renewable)

Role:

Support the customers to install, diagnose and resolve Hardware, Software, Application issues on desktop PC/notebook and related peripherals.

Location: 50% at Jurong Island

Primary Responsibilities:

• To assist in installation of hardware and software
• To ensure that hardware and software are maintained according to standards by performing upgrades, new installations and carry out routine updating procedures

Job Knowledge/Skills

• Diploma in Information Technology or Computer science or any computer related subject.
• Good knowledge in PC hardware, LAN and Windows OS
• Resourceful and able to resolve problems independently using online and offline resources
• Good communication and Interpersonal Skills
• Able to communicate effectively in English
• Well organized, proactive and self-directed
• Able to perform with minimal supervision and a team player
• Shift duty and weekend support are required when needed
• Fresh graduates with troubleshooting knowledge are welcome to apply
• Singaporean, SPR are welcome to apply.
• Once per week, morning shift duty ( 6 am to 2 pm).
• Weekend support for system upgrade / cutover is about once every 2 months.

We are looking for highly motivated fresh graduates to start a career as a Business Analyst. We have designed a specific learning program to accelerate the young and talented graduates to enter and start their careers with the aspiration to empowering breakthrough innovation in Financial Services!

WHO IS UPSKILLS?

Upskills supports banks and financial organizations to lead projects efficiently and reduce time to market. Our expertise in capital markets software, combined with strong functional knowledge and our commitment to excellence makes us quite unique in the industry. Our service offerings cover the entire lifecycle of financial technology transformation projects be it a greenfield implementation, an extension, or an upgrade. At Upskills, we are a team of creative thinkers and problem solvers, our ultimate mission is to breakthrough innovation! All of us are fully engaged in Fintech industry to deliver cutting-edge solutions for capital markets and digital transformation. Our DNA is reflected in our values, these are how we act every day to make the greatest impact on what we are doing!

The Upskills 6

We look for curious people, open-minded about ideas that challenge the status quo and ask why not!
We all act proactively to learn and grow constantly.
We foster an environment where all of us care for one another, promoting teamwork and collaboration.
We strongly encourage respectful conversations that stimulate creativity and innovation.
We all empower to think and act like owners, taking ownership of our work and driving impactful results.
We are serious about fun, creating a positive and enjoyable workplace where individuals can thrive both personally and professionally.

Do our values speak to you?

If you see yourself enjoying working as a member of Upskills, then check out below!

WHY JOIN US?

• You will be working with a team of consultants and experienced users delivering software components as part of the implementation, upgrade, or migration of a financial platform.
• You will also work in collaboration with the product and design team to define, analyse, review, and implement clients' functional requirements. You will also assist to provide support during post-implementation.
• You will be embedded into various projects in Client site or in Upskills Office and explore multiple professional streams (FO/MO/BO).
• You will belong to a vibrant and inclusive work environment with numerous opportunities for our team members to participate in exciting employee engagement activities throughout the year.
• You will expand your skills from your first day, by undergoing intensive training program to acquire the necessary skill set, you will receive guidance from experienced consultants who will help you succeed as you take your initial steps towards a briht future.

WHAT KIND OF INDIVIDUALS ARE WE SEEKING?

• A fast learner, Bachelor/Masters holder from Financial Engineering, Quantitative Finance, Banking and Finance or ICT / STEM disciplines
• With good knowledge in financial products, with skills in SQL and programming language
• Excited to dive into the FinTech market and be deeply involved in Upskills development
• A flexible team player respecting each other as unique individual
• With brilliant interpersonal skills, excellent communication, strong problem-solving and analytical abilities
• With a voracious hunger to learn and a growth mindset
• Having a mindset to challenge the status quo and willing to stretch self where needed
• Enjoy developing social skills, contributing to the Upskills events and having fun at work

OUR OFFER

Competitive compensation: Our comprehensive medical insurance coverage includes dental benefits for you and a wide range of medical coverage for your dependents as well.
Various leave entitlements: We believe in fostering a harmonious work-life balance, ensuring you have the time and flexibility to prioritize what matters most to you.
Extensive learning opportunities: access to our upAcademy platform and learning sessions to develop your skills set throughout the year.
Fun in your daily life: Do you want to feel the vibe and the energy of Upskills, too? Enjoy team building activities, quarterly company events and plenty of engaging activities such as volunteering events, wellness challenges and festival celebrations!

A LITTLE BIT MORE ABOUT US…

We are located at Raffles place, the heart of financial hub in Singapore, surrounded by leading international businesses and financial institutions. Our welcoming space fosters collaboration and encourages lively discussions, providing a stimulating environment complemented by amenities such as kitchen facilities, refreshments, snacks, and an overall open working culture.

Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with BFSI domain will be an advantage.

· Preference for IT or Business related educational background.

· Strong problem solving and good analytical skills.

· Strong attention to details.

· Good time management and the ability to work to tight time schedules.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

• Architecture and Deployment
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent preferred
• Meraki, Palo alto, f5 loadbalancer, UTP
• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Demonstrated knowledge of global cyber threats, threat actors and the tactics, techniques and procedures (TTPs) used by cyber adversaries, particularly as they relate to the financial sector.
• Experience with models for threat analysis, such as the Diamond Model, Cyber Kill Chain and MITRE ATT&CK framework.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

• Architecture and Deployment
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent preferred
• Meraki, Palo alto, f5 loadbalancer, UTP
• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Demonstrated knowledge of global cyber threats, threat actors and the tactics, techniques and procedures (TTPs) used by cyber adversaries, particularly as they relate to the financial sector.
• Experience with models for threat analysis, such as the Diamond Model, Cyber Kill Chain and MITRE ATT&CK framework.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP