Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.


Responsibilities

• Provide pre-sales technical support and design IT solutions with the sales team, vendors, and partners.
• Develop and deliver technical designs, proposals, tenders, and solutions promptly to meet customer requirements.
• Ensure technical compliance and validate integrated solutions across multiple products.
• Stay updated on industry trends and products to offer expertise through presentations and demonstrations.
• Consult with prospective customers to create viable solutions and coordinate with the post-sales team for successful implementation.

Requirements

• Strong knowledge in LAN, WAN, SDN, NFV, network security, wireless technologies, cloud solutions and enterprise technologies.
• Familiarity with public sector projects is a plus.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Description:

1. Data Collection and Management:
- Gathering data from various sources, ensuring its accuracy, and maintaining databases.

2. Data Analysis:
- Utilizing statistical methods and tools to analyze trends, patterns, and correlations within data sets.

3. Reporting:
- Creating detailed reports and dashboards to present findings to stakeholders, highlighting key metrics and performance indicators.

4. Requirement Gathering:
- Collaborating with business units to understand their needs and translate them into data-driven solutions.

5. Problem Solving:
- Identifying business challenges and recommending data-driven strategies to improve operations, efficiency, and profitability.

6. Forecasting and Modeling:
- Developing predictive models to forecast trends and outcomes, aiding strategic planning.

7. Cross-Functional Collaboration:
- Working with IT, marketing, and finance teams to ensure data alignment and support business objectives.

8. Training and Support:
- Providing guidance to teams on data tools and methodologies, fostering a data-driven culture within the organization.

The Marketing Analytics group is a lean and fast-paced team that evaluates business performance, marketing programs, product promotions, and the financial impact of marketing strategies for the Asia Pacific region. The team works directly with regional leadership and franchisees C-suite to develop marketing calendars and sales plans.

The Analyst will be responsible for all work streams related to Performance Analysis, Strategy Development & Sales Planning for a subset of the region and is expected to lead the relationship with key franchisee leaders.

This is a role with significant growth opportunities within the company and we expect the Analyst to quickly take on larger responsibilities within the region.

Responsibilities:

• Manage marketing performance analyses and develop strategies for a subset of APAC region
• Analyze sales, volume, and pricing data to evaluate business performance, product promotions, marketing programs, and pricing strategies
• Interpret broader brand & product research to inform long term strategy development for individual markets
• Develop monthly and annual sales forecasts to ensure success of marketing strategies
• Manage relationship with key franchisee stakeholders including local Heads of Marketing
• Provide senior leadership with timely, accurate and insightful analysis of marketing programs and tests
• Work with IT teams to enable clear visibility into business metrics
• Indirect management of a diverse team of internal and external stakeholders

Requirements:

• 1-4 years relevant work experience in consulting, finance, or another highly-analytical background
• Ability to thrive in a performance-focused and results-oriented environment
• Exceptional level of ownership mentality, self-motivation, and entrepreneurial spirit
• Strong analytical and presentation skills (Excel and PowerPoint)
• Strong communication skills and ability to influence senior leaders
• Flexible for periodic travel within the APAC region
• Mandarin preferred, but not required

Company’s Profile

Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Plan, implement, manage, monitor, and upgrade IT security solutions.
• Support projects by delivering project deliverables and completing milestones.
• Develop and maintain technical, operational, and configuration documentation necessary for project implementation.
• Coordinate and manage vendors for product implementation and troubleshooting.
• Evaluate security products and conduct Proof of Concept (POC) to verify the effectiveness of security measures, ensuring their continued efficacy post-implementation.
• Provide technical support and incident response for IT security infrastructure components to the maintenance team.

Requirements

• Proficient in Endpoint Security solutions, including Anti-Malware, Host Firewall, Application & Change Control, Disk Encryption, and EDR.
• Knowledgeable in Identity & Access Control solutions, such as PKI solutioning, Hardware Security Module (HSM), Privileged Access Management, 2FA, and OS Hardening Policies.
• Implement Endpoint or Identity & Access Control Security tools.
• Familiarity with various operating systems like Windows or Linux.

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

SOC Level 1 Monitor security sensors and review logs to identify network anomalies or intrusions

Perform initial analysis of security alerts

Escalate security incidents using established policies and procedures in a timely manner

Work with clients to analyse potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s)

Perform Response action based on standardize workflow

Assist with the development of incident response plans, workflows, and SOPs

Provide threat and vulnerability analysis security advisory services

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description

1) Threat Detection:

- Use of tools to scan/ detect/ analyze/ correlate threats

- Manually review to detect/ analyze/ correlate threats

- Participate in design of infrastructure and process of threat detection

- Perform triage of security alerts to filter false positives, classify alerts and determine response type

2) Threat Hunting:

- Collect and analyze data to identify patterns and anomalies that indicate presence of a hidden threat

- Investigate potential threats to determine if they pose a real threat

3) Threat Intelligence:

- Keep up to date of threats reported by reliable internal and external sources

- Maintain samples, logs and records, compromised information that help understanding of attacks

4) Incident Response:

- Inform relevant members and departments of threats and advise of remediation and mitigation

- Coordinate and follow up with all relevant members and departments to collect data and evidences, to ensure completion of remediation and mitgation

- Document all security incidents with records of assessment, investigation, remediation and mitigation

- Maintain playbooks and guide other departments on contributing to them

- Lead and participate actively in security incident response effort

- Lead and participate actively in post-incident reviews to evaluate response effectiveness and recommend improvements

- Conduct, coordinate and debrief simulated exercises on security incident management across departments

5) Requirements Review:

- Insurance coverage of incident response management

- Third party agreement coverage of security monitoring and incident response management

Corporate policies, standards and procedures in security monitoring and incident response management

Job Requirements

• Strong knowledge of information security principles, incident response methodologies, network protocols, logging/detection/response tools (e.g. SIEM, EDR, XDR)
• Proficient in network communications, log analysis, scripting
• Good problem-solving, analytical and communication skills
• Preferably has experience working with cross-geographical teams
• 1-3 years of experience as a Security Operations Analyst or similar role
• Diploma or Bachelor degree in Computing or related field
• Preferably has relevant certifications (e.g. GCIH, GCIA)
• Proactive and independent
• Keen to learn
• Has an eye for detail
• Willing to share and collaborate as a team player

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ (EA: 94C3609/ R1219669)

• Permanent role with an established company
• Exposure to latest technology

About the company

Our Client is one of the most established company with the high tech manufacturing industry. They have a well-established presence of more than 50 years with a global footprint of more than 20 countries. With rapid expansion plan, they are now looking for a new MES System Analyst (Manufacturing Execution System) / CIM Analyst / Engineer – PROMIS to be a part of their team here in the regional headquarters.

About the job

You will be responsible for:

• Oversee, support, and maintain the MES model, including products, routes, operations, and lot movements.
• Design, develop, maintain, and continuously improve assigned Computer Integrated Manufacturing (CIM) applications and components.
• Provide 24/7 Level 2 & 3 support to ensure smooth operation of production lines.
• Collect requirements, design, develop, and deploy new versions of CIM applications.
• Document requirements and manage enhancements in the assigned area.
• Plan, coordinate, and deliver training for assigned applications.
• Work with other departments to enhance productivity, reduce errors and costs, and contribute to improvement projects as needed.

skills and experience required

As a successful applicant, you will have at least 3 years of experience in MES.

Whats on offer

This is an excellent opportunity to join an established MNC with high job stability.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Officer, Fund Accounting Analyst - Hybrid (Internal Job Title: Fund Accounting Analyst 1 - C09) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Fund Accounting Analyst is an entry level position responsible for assisting in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.

• Monitor the work activities to ensure timeliness/accuracy of the funds activities in a department, including calculation of NAV and distribution factors
• Assist in reviewing stock and cash reconciliations as a Checker to ensure the exceptions noted have no NAV impact and items cleared are treated correctly
• Ensure corporate actions are correctly reflected on the NAV
• Assist in handling complex issues
• Facilitate prompt investigation and resolution of any client queries in a timely and professional manner
• Ensure client Service Level Agreement (SLA) and deadlines are met
• Assist in the collection and analysis of relevant management information from an operational and client perspective
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred
• Experience in accounting, finance, or business-related area
• Experience within Financial Services or Operations
• MBA graduates, CFA certification or Chartered Accountants preferred
• Proven experience in funds administration
• Knowledge of funds services and processes
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Job:
You will be responsible for the data entry/ benefit mapping/ claim tagging under the health plan. You will also be given the opportunity to be part of an exciting team with involvement in service excellence initiatives and projects to improve the claims experience.

Job duties:

• Provide accurate and timely assessment of health claims within the required service standards including data entry/ benefit mapping/ claim tagging.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Any other ad-hoc projects assigned by supervisor.

Our Requirements:

• Customer-centric and meticulous with the ability to work under pressure
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

What you'll do:

In this role as an IT Support Specialist (Contract), you will be key in ensuring the smooth operation of IT systems within the organization. You will be responsible for managing Service Management ticket queues, troubleshooting hardware, software, and networking issues, and supporting various project initiatives. You will also assist with asset management, employee onboarding, and documentation creation, and help track and report on performance metrics to meet key project deadlines. Sensitivity and discretion will be necessary to handle confidential and sensitive information.

• Manage Service Management ticket queues based on priority
• Provide troubleshooting support for incidents and requests involving hardware, software, or networking
• Support or lead IT projects and initiatives
• Assist with asset management to ensure accuracy of the Asset Inventory Database
• Help with onboarding new employees by preparing IT equipment
• Create documentation, including policies, processes, training materials, and knowledge base articles
• Understand and report on performance metrics
• Manage project assignments to stay on track for critical goals

What you bring:

The ideal candidate for this role of an IT Support Specialist (Contract) has at least two years of experience in IT support and customer service roles within a mid to large-sized organization. You will have proven experience troubleshooting and providing technical support across various platforms, including both Windows and Apple operating systems. Your strong technical background will allow you to manage the lifecycle of IT equipment and execute tasks to completion. You are a team player with excellent customer service skills, able to work independently while following ITIL principles.

• Minimum 2 years' experience in IT support and customer service
• At least 2+ years' experience in a service and support technical role (700+ user environment)
• Strong customer service skills with the ability to work with a diverse range of individuals
• High proficiency in Windows and Apple operating systems, platform software, and hardware
• Strong technical skills with the ability to complete projects independently
• Experience managing the full lifecycle of IT equipment and systems
• Strong teamwork and the ability to work unsupervised
• Understanding of ITIL principles

What sets this company apart:

Our client is a global leader in life sciences, focused on delivering innovative solutions to advance human health. They emphasize collaboration, swift solution delivery, and maintaining the highest quality standards in their work.

What's next:

Ready to unlock your potential? Apply today!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Job Description:

ACA Pacific is currently seeking a Channel Account Manager to join our dynamic team in the fast-paced IT industry.

As a Channel Account Manager, you will play a vital role in establishing and nurturing strong relationships with our channel partners to drive sales, increase market share, and achieve business objectives. Your focus will be on managing and expanding our channel network to maximize revenue and create mutually beneficial partnerships.

In this role, you will receive a basic salary along with a commission scheme that rewards performance.

Responsibilities:

1. Channel Partner Management:

• Develop and maintain strategic relationships with existing channel partners, such as value-added resellers (VARs), system integrators, and distributors.
• Collaborate with partners to align business goals, establish joint business plans, and drive mutual growth.
• Provide regular training, enablement, and support to partners to enhance their product knowledge and capabilities.

2. Sales and Revenue Generation:

• Work closely with channel partners to identify sales opportunities, develop sales pipelines, and close deals.
• Collaborate with internal sales teams to ensure effective lead management and seamless handover of opportunities.

3. Channel Development and Expansion:

• Identify and recruit new channel partners to expand market reach and coverage.
• Conduct thorough evaluations to assess potential partners, considering their expertise, market presence, and alignment with company values.
• Provide ongoing support and resources to enable partners to effectively promote and sell the company's IT products and solutions.

4. Collaboration and Communication:

• Foster strong cross-functional relationships with internal teams, including sales, marketing, product management, and support.
• Collaborate with marketing teams to develop channel-specific marketing campaigns, collateral, and promotional materials.
• Communicate regularly with channel partners to provide updates, share information, and promptly address any concerns or issues.
• Represent the company at industry events, trade shows, and conferences to enhance brand visibility and strengthen partner relationships.

Requirements:

• Experience in a Sales Role or similar role within the IT industry is advantageous.
• Demonstrated track record of achieving sales targets and driving revenue growth through channel partnerships.
• Strong understanding of channel management strategies, partner ecosystems, and indirect sales models in the IT industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels.
• Solid negotiation and problem-solving abilities to address partner challenges and resolve conflicts.
• Analytical mindset with the ability to interpret market data, identify trends, and make data-driven decisions.
• Proactive and results-oriented, with a strong sense of ownership and accountability.
• Familiarity with IT products, solutions, and industry trends.
• Willingness to travel as needed to meet with partners, attend industry events, and visit customers.

Join our innovative team at ACA Pacific and be part of the IT industry's transformation. Apply now and contribute to our success as a Channel Account Manager.

Responsibilities:

• Manage VMware and Vcenter environments
• Configure and manage Meraki switches/access points and Fortigate firewalls
• Maintain Windows servers and work with MS-SQL and IIS servers to support vendor development projects and generate queries for reports
• Maintain Windows workstations and laptops
• Oversee backup and recovery processes, and implement disaster recovery plans
• Collaborate with HQ to ensure compliance with IT standards, including updating ISO documentation as needed

Requirements:

• Must have at least a Diploma or Degree in Computer Science, Information Technology, or a related field
• 2 years of experience in IT infrastructure management
• Proficient in managing Windows servers and workstations
• Experience with VMware and Vcenter
• Familiarity with Meraki and Fortigate products
• Skilled in SQL and IIS server management
• Experience in installing and configuring Office 365

To apply, please visit www.gmprecruit.com and search for Job Reference: 24920

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Description & Requirement

• Duration : 1 to 1.5 months
• Working Locations: Metropolis (Main) + Jurong island , Bukom (Bus pickup availability for Jurong island, require to take ferry for Bukom)
• Working Duration: Monday to Friday, office hours
• Salary $2600 & below + OT

Job Description

• Provide basic IT support for internal users
• Responsible for maintenance on all devices
• Provide documentation to ensure all equipment, technical records are updated to reflect the latest changes, proper and correct procedures are followed, configuration and software changes to devices are documented, archived, and backed up for recovery.

Requirements:

• NITEC in Engineering or IT related discipline
• Flexible with roaming to multiple sites
• Candidates with both Engineering & IT experience preferred (Technical Interview) required
• Knowledge in local regulatory requirements from Ministry of Manpower for workplace safety and equipment governance is an advantage.
• Experience in field work interfacing and stakeholder’s engagement.
• Excellent communication, analytical, problem-solving, and troubleshooting skills.
• Able to work in Team environment as well as standalone when need arises.

Responsibilities:

• Lead the planning and execution of projects within the IITS department.
• Oversee project plans, schedules, budgets, and resource allocation.
• Manage project teams, stakeholders, vendors, and outsourcing contracts.
• Monitor and report project status to the project steering committee, stakeholders, and team members.
• Ensure project and system documentation is completed in line with the Project Development Methodology.
• Build strong user relationships by fostering trust and rapport.
• Provide valuable guidance on best practices for utilizing appropriate technologies.
• Review and enhance work processes, and support users in managing change.
• Align project changes with organizational goals and objectives.
• Conduct post-implementation reviews to gather user feedback.
• Assist supervisors in reviewing and ensuring the quality of team members' deliverables.

Qualifications:

• Degree or Diploma in Computer Science, IT, or a related field.
• At least 8 years of relevant work experience, with a proven track record of at least 5 years of hands-on experience as a Project Manager.
• Extensive experience in project leadership and management, with proficiency in project management methodologies, techniques, and tools.
• Project Management certification (e.g., PMP, CITPM) is preferred.
• Experience in business process management, especially in human resources, finance, or procurement administration, is an advantage.
• Strong understanding of software development life cycles and structured project development methodologies.
• Excellent communication skills with strong interpersonal, conflict management, and negotiation abilities.
• Strong critical thinking and problem-solving skills.
• Ability to multitask and manage multiple projects concurrently.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

We are looking for a QA Tester to assess software/TV Apps quality through manual testing.

Responsibilities -

• Translate requirements into test scenarios and test cases
• Liaise with key stakeholders and oversea QA tester to confirm on the test coverage
• Executing test scripts and reviewing results
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Point of contact of the QA related matters and inquiries for the project
• Lead the discussions during QA activities such as test coverage walkthrough, UAT execution
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Getting sign-off for all test deliverables to close off the testing cycle
• Assist PM to formulate QA strategy for the project as necessary

Requirements:

• Diploma in Computer Science or Testing or equivalent work experience
• Minimum 2 years of working experience in QA
• Experience in working with stakeholders, conducting TV App/App reviews, and consensus-building
• Proven experience as a Quality Assurance Tester or similar role
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Roles and Responsibilities:

• Work closely with the distribution channels and other support units to coordinate the EDD case management and ensure relevant supporting documents or alternatives evidence as obtained are acceptable within the internal framework requirements.

• For analyst that support the onboarding of the high net worth (“HNW”) and offshore business segments, to work closely with the AML Consultant and act as the SME in managing the end-to-end support for the NB onboarding. This will include conducting the relevant EDD review, SOF and SOW corroborations in line with the regulatory requirements and internal SOP.

• Managing and review the alerts resolutions arising from name screening / transaction monitoring / customer risk scoring systems and liaise with other functional units (e.g. Life Operations) for necessary investigation and follow-up actions. This include prepare the required EDD review accordingly and seek senior management approval.

• Conduct investigation into suspicious activities and prepare suspicious transaction report for timely filing to STRO.

• Assist in the annual HRC periodic review and trigger event reviews (such as but not limited to absolute assignment, policy loan application, 3rd party payor review) in accordance with the applicable AML/CFT policies / guidelines / SOPs.

• Maintain accurate regular review, risk assessment, trigger event review and enhanced due diligence records.

• Assist with the implementation of automated AML systems in regard to UAT, data gathering where required.

• Assist in preparation of the AML/CTF related management reports.

• Carry out other ad-hoc tasks or projects as assigned.

• Exercise diligence in delivering quality work and strong commitment to agreed timeline.

Requirements:

➢ Bachelor’s Degree and a relevant industry qualification in AML/CFT e.g. ICA, ACAMS.

➢ 2 to 5 years of experience in a financial crime compliance role within the insurance industry

➢ Strong knowledge of the applicable regulations and guidelines on AML/CFT e.g. MAS Notice 314, TSOFA

➢ Sound understanding of insurance operations and the financial crime risks and controls relating to AML and Sanctions.

➢ Appreciation of the changing trends and typologies relating to AML/CFT.

➢ Ability to multi-task and take on high volume of workload with aggressive timelines.

➢ Attention to details in investigation of alerts and reviewing customers’ profiles.

➢ Intermediate knowledge of Excel i.e. formula, macro, VBA is a plus.

➢ Familiar with AS400 system and Nice Actimize platform

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Position: MIS Executive (Management Information Systems)
• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

• Salary Range: $4000 - $4500
• Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
• Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Reporting to the one of the BP&A Team Leads, Consumer Financial Services Finance, you will play a supporting role in driving the performance of the business from a customer segment and product perspective through the provision of strategic insights and decision support to the GCFS Leadership Team.

Your key responsibilities may include and not limited to:

• Business Performance Reporting: Preparing regular financial reports, dashboards, and presentations to communicate financial performance to senior management and key stakeholders. This includes analysing and interpreting financial data to provide meaningful insights and explanations for variances and trends, including quarterly competitor performance benchmarking.
• Business Partnering and Stakeholder Management: Partnering with the business teams in driving and executing growth strategies across products, segments and channels, such as pricing framework, segment strategies, cross-referrals arrangements. This involves building strong relationships and effectively communicating financial information to non-financial stakeholders.
• Financial Planning and Forecasting: Collaborating with various departments and senior management to develop financial plans, budgets, and forecasts for the organization. This involves analysing historical financial data, market trends, and business drivers to prepare forward-looking value-added analysis and timely support on all business performance related matters (financial and non-financial), including the delivery of the Annual Operating Plan, Annual bank wide ICAAP/MAS stress test etc.
• Financial Analysis: Conducting in-depth financial analysis to identify trends, variances, and opportunities for improvement. This includes analysing key performance indicators (KPIs), financial ratios, and other financial metrics to provide insights and recommendations to support decision-making.
• Cost Analysis and Control: Analysing costs and expenses to identify areas of inefficiency and recommend cost-saving measures. This includes working closely with other key stakeholders of the bank to review and investigate monthly cost performance and assist in executing cost management agendas.
• Strategic Planning Support: Providing financial analysis and insights to support strategic planning initiatives. This involves collaborating with cross-functional teams track the progress of key strategic initiatives and highlight risks and opportunities against Plan delivery and recommend actions needed (where appropriate).

Requirements:

• Minimum Bachelor’s degree in a quantitative discipline – Finance / Accountancy / Economics / Banking with at least 3 to 5 years of related working experience
• Possess strong commercial judgement, professional maturity and results orientation
• Good interpersonal, written and communication skills
• Resilient individual who can adapt, multi-task and work effectively under pressure
• Able to work independently and cooperatively with others as a team
• Good technical skills – MS Excel, MS PowerPoint, MS Access, Power BI, QlikView and Programming knowledge will be an advantage.
• Experience delivering presentations to senior stakeholders
• Experienced finance professional in a Bank or Financial Institution FP&A capacity preferred
• A member of The Institute of Singapore Charted Accountants, or possess required qualification to act as a Company Secretary an added advantage
• Knowledge of Treasury and Cash Management function of Securities and Brokerage business an added advantage

Responsibilities:

Lead the end-to-end service delivery process for healthcare accounts, ensuring seamless operations and adherence to ITIL frameworks.

Act as the primary point of contact for healthcare clients, managing daily operational support, addressing service escalations, and ensuring SLA compliance.

Manage a team of network, server, and on-site engineers, providing guidance, support, and mentorship to ensure high performance.

Oversee data center operations, including network security, equipment on-boarding, and contingency planning for critical healthcare IT services.

Conduct regular service delivery reviews with clients, providing updates, trend analyses, and improvement recommendations to optimize healthcare operations.

Identify and close operational gaps in service delivery, both internally and with external stakeholders, to enhance the quality of healthcare services.

Utilize ITIL processes such as incident, problem, and change management to maintain service reliability and quality in a healthcare environment.

Manage client relationships, ensuring customer satisfaction, effective communication, and long-term partnership.

Ensure that service delivery aligns with healthcare regulatory and compliance requirements, maintaining strict standards for data security and privacy.

Balance operational costs with service excellence by monitoring budgets and cost-saving initiatives.

Qualifications:

Bachelor's degree in Engineering, Information Technology, or a related field.

Minimum 15 years of experience in IT service delivery, including at least 5 years in a healthcare environment.

Strong understanding of ITIL frameworks, with hands-on experience managing incident, problem, and change management processes.

Proven track record in leading teams, driving SLA compliance, and managing escalations in complex IT environments.

Excellent client relationship management skills, with the ability to build strong partnerships and ensure customer satisfaction.

Experience with network, system, and database administration, as well as data center management in healthcare settings.

Familiarity with Agile and Scrum methodologies for operational improvement.

ITIL certification is preferred.