Responsibilities:

- Research and develop new applications / new features, including operation automation

- Develop release pipeline and documentation for new services / features

- Work with Test engineer to develop test case and develop release pipeline for blue-green deployment

- Document the design, development setup, and troubleshooting steps for new services

- Participate in continuous improvement in quality of application development and feature planning

Key requirements:

- Good experience in Python, TypeScript, React

- Experience in develop API (FastAPI), Distributed System (Celery, Kafka, ActiveMQ), Database (PostgreSQL) and Automation (Ansible)

- Hand-on experience in building infrastructure as code and GitOps release

- Good knowledge and experience in modern applications development and features release (i.e. container, microservices, micro-frontend)

- Hand-on experience in develop DevOps pipeline (i.e. Argo CD, Ansible) for modern applications / code release (i.e. container, microservices, micro-frontend, IAC) and blue-green deployment­

- Experience with containers (Docker) and orchestration tools such as Kubernetes/OpenShift

- Good knowledge in Infrastructure and Network

This role supports HR activities relating to training

1. Deliver solutions on training programs for business and/or support units alongside the HR Learning & Development (HR L&D) team across key markets.

2. Support the day to day training schedules and operations of training classes and preparation for various training activities.

3. Attend to training enquiries arising from employees, HR stakeholders and day-to-day Bank’s Academy operations.

4. Participate in process improvement projects to enhance effectiveness and efficiency of training administration as well as initiatives that involves Bank’s Learning Hub.

5. Support program managers in claims submission for training and skills development subsidies and grants administered by various government agencies.

Preferred Qualifications

1. Good attention to details along with an open and investigative mind-set, able to see issues at both a high-level and in detail

2. Strong analytical and problem solving skills

3. Strong team player with excellent communication, partnering and influencing skill

4. Good organizational skills, able to manage and prioritize multiple tasks

5. Highly motivated self-starter

6. Strong working knowledge of Excel

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities

• Manage and drive the z/OS Unix (Mainframe Access Management operations and Audits.

• Drive and operationalize to complete z/OS initiatives like MFA, STIG

• Ability to write scripts/JCL to automate tasks & improve processes

• Manage identity and access management processes, standards and procedures to ensure control effectiveness and service quality

Requirements

· Bachelor’s degree in IT or equivalent. Major in IT security or related areas would be an added advantage.

· At least 5 – 7 years of experience in Mainframe Security (RACF) administration/operations provided by z/OS UNIX system services (USS), CICS, DB2 and WebSphere MQ with hands-on regulatory compliance knowledge.

· Strong understanding of zSecure Admin and zSecure Audit modules.

· Good working knowledge of Access Management lifecycle and process

· Strong hands-on experience in Microsoft Excel

· Experience in banking or financial services institutions preferred

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Title: Environment Build and Delivery Lead

Key Skills:

Middleware: JBOSS, WebLogic, WebSphere, Apache, Iplanet

Messaging Platforms: WebSphere MQ, Sterling CD, SFTP and API's

Infrastructure: Solaris, Linux, Oracle DB

DevOps Tooling: Jenkins

Scripting / Coding: Shell Scripting, PYTHON, Groovy

Job Objectives

To analyze, design, plan, co-ordinate, create infrastructure required to run the application environments, install middleware and provide BAU support that includes middleware infrastructure build, monitoring, troubleshooting, resolution of all environments related incidents to the application development team.

Key Responsibilities

Candidates are expected to:

• Lead and oversee the environment readiness, review, track and report the overall infra delivery and environment delivery for MPP Program
• Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.
• Coordinate with Infrastructure Build teams to assign resources (cluster, storage, network) to build MPP Program
• Discuss and finalize the environment strategy and end to end integrated environment approach.
• Perform environment assessment and collate the details in environment inventory covering connections across all applications.
• Co-ordinate with core infrastructure team to ensure readiness of servers / databases, prepare requirement document.
• Drive the low-level design for application middleware infrastructure for critical applications.
• Orchestrating the environment connectivity setup activities with sever build engineers.
• Gathering requirement and setup connectivity file gateway, file store to target migration environments work with internal departments.
• Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.
• Track and report the migration environment build to program management office and provide daily update on the progress
• Coordinating with application stream leads to review the data refresh requirement for migration environments and plan releasing the end-to-end integrated environment.
• Act as one of the main points of contact for MPP Build delivery coordinating across managed service partner resources and update the status and highlight the risks.
• Manage environments demand management of all other dependent upstream and downstream applications and Environments.
• Define the monitoring requirement and coordinate with monitoring team to implement the container service status and platform specific monitoring.
• Support application specific monitoring and enable platform to support environment planning, assessment, and approach for Troubleshoot server and network related problems.
• Prepare the system and database backup/restore procedures.
• Working experience in application integration platform (MQ, Connect Direct)
• Technical hands-on experience in building application middleware platforms
• Familiar with system and database backup/restore, disaster recovery procedures and Load balancers.
• Troubleshoot Control M job failures and assist in re-run as appropriate.

Key Requirements

The candidate must have 12 - 15 Yrs of working experience in the following areas:-

· Lead and oversee the team, review, track and report the overall infra delivery and environment delivery.

· Unix/Linux administration

· Excellent Middleware platform knowledge (Weblogic, JBOS, MQ & CD)

· Middleware deployment automation

· Working experience in DevOps Tools (Jenkins, Bitbucket)

· Excellent knowledge of MS SQL-Server / Oracle

· Excellent communication and influencing skills

Responsibilities

• Develop new derivative products using Murex Flex technologies in Murex.

• Optimize performance of quant models & systems.

• Investigate and resolve SIT/UAT/Prod defects.

• Drive end-to-end software development life cycle.

• Sit on trading floor and collaborate with traders and quant modellers.

• Collaborate closely with bank’s IT engineering teams.

Murex Flex Developer, Quant & Tech Modelling,

Global Financial Markets, Bank

The team:

• Global Financial Markets (GFM) offers a broad range of treasury products from Equity,

Currency, Rates and Credit products in both cash and derivatives. GFM provides total

solutions to serve Bank’s clients' hedging and investment needs with a regional

emphasis, helped by our cutting-edge risk management technology and systems.

• Front office quant developer team architects and develops quantitative trading

systems to support GFM’s sales and trading business across vanilla and exotic

derivatives and structured products for all asset classes. We utilize latest computing

technologies to achieve high performance and productivity, supported by in-house

quantitative models. As part of the trading group, we are key participants in the

revenue-generating activities of multiple trading desks.

• We offer competitive compensation, ample growth opportunity and a dynamic

environment.

Responsibilities:

• Develop new derivative products using Murex Flex technologies in Murex.

• Optimize performance of quant models & systems.

• Investigate and resolve SIT/UAT/Prod defects.

• Drive end-to-end software development life cycle.

• Sit on trading floor and collaborate with traders and quant modellers.

• Collaborate closely with bank’s IT engineering teams.

Requirements:

• Strong development experience with Murex/Flex/C++ is a must.

• A good degree in Computer Science, Engineering or related field is preferred.

• Knowledge of relational databases is required.

• Experience of source control, continuous integration and profiling tools is preferred.

• Knowledge in financial engineering is a plus.

• Willing to work in fast-paced front office (trading floor) under tight deadlines.

• Good communication and analytical skills.

• Must be motivated and dependable

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Key Accountabilities

1. Responsible for end to end execution of the overall test strategy developed collectively with the product owner from user story acceptance criteria, JBehave writing, execution of testing and defects management to live verification support.

2. Expected to be an expert in banking domain and able to write test plan and testing summary documents. To write and execute end to end test scenarios with detailed steps as per requirements either via manual or automation testing.

3. Actively participate and collaborate in project meetings and discussions, keen attention to details and time management to ensure quality and timely output of project assigned.

4. Execute the assigned manual or automation testing, log defects and follow up on defects to ensure timely closure. Generate reports of testing, prepare training slides for touchpoints, and required update to delivery.

Job Duties & Responsibilities

1. Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing.

2. Able to write test cases in JBehave for agile projects.

3. Expert in using testing tools such as JIRA, Confluence etc to execute and maintain project status.

4. Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output

5. Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues.

6. Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure.

7. Good with documentation as constant update to project changes will need to be updated timely

Required Experience

• Minimum 1 years’ experience in web and mobile application testing in the banking industry is preferred.

• Strong analytic skills to process complex requirement to come up with end to end scenarios and test cases

• Familiar with Agile and waterfall methodology, and understand the life cycle of testing in both automated and manual testing

• Have experience in running or being part of an agile project team in banking industry and have had hands on experience on JBehave

• Understanding Java and VB Scripting will be an advantage, for automation QA role hands on usual of selenium or Appium is a must for consideration

• Experience with Quality assurance processes and JIRA is a must

• Good stakeholder engagement skills with strong verbal and written communication is required as will need to collaborate closely across multiple teams during project execution

• Good team player with strong organizational skills and can work independently with minimum guidance

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

- Translate “ideation” into actual application and product, including operation automation

- Coach DevOps developer and develop new applications / services features

- Communicate with product manager to plan the application / service and create tasks list for development

- Work with Test engineer to develop test case and develop release pipeline for blue-green deployment

- Develop release pipeline and documentation for new services / features

- Document the design, development setup, and troubleshooting steps for new services

- Participate in continuous improvement in quality of release pipeline and approval process.

Key requirements:

- Strong experience in Python, TypeScript and React

- In-depth experience in API (FastAPI), Distributed System (Celery, Kafka, ActiveMQ), Database (PostgreSQL) and Automation (Ansible)

- Familiar with SOLID, GitOps, and NoOps concept.

- Hand-on experience in full-stack application development and daily operation

- In-depth knowledge and experience in modern applications development and features release (i.e. container, microservices, micro-frontend)

- Strong experience in develop DevOps pipeline (i.e. Argo CD, Ansible) for modern applications / code release (i.e. container, microservices, micro-frontend, IAC) and blue-green deployment

- Good experience with containers (Docker) and orchestration tools such as Kubernetes/OpenShift

- Good knowledge in Infrastructure and Network

Only candidates with prior business project management skills and prior experience with financial products will be considered.

Job description

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key

deliverables and timelines.

• Providing regular updates and following up on action items.

• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Summary:

We are seeking a motivated Sales Analyst to join our dynamic team.

The ideal candidate will play a pivotal role in supporting the FX & Commodities desk through various responsibilities, including trade booking, data analysis, and product development.

This position offers an exciting opportunity to drive innovation and streamline processes within our desk.

Key Responsibilities:

Daily Operations:

Manage daily tasks, including providing market indications, monitoring barrier notifications, handling fixing files, and booking trades executed by the team.

Trade Confirmation: Ensure timely and accurate sending of trade confirmations to stakeholders.

Data Analytics: Conduct thorough data analysis to support desk strategies, identifying opportunities and gaps for improvement.

Digital Agenda: Collaborate with the team to enhance product offerings on digital platforms, driving the digital transformation of our services.

Process Automation: Streamline and automate various manual processes using VBA; knowledge of additional programming languages is a plus.

Product Development: Assist in the launch of new products and gain insights into the entire lifecycle of product development.

Workshops & Events: Facilitate workshops and events under the guidance of desk members, contributing to team training and knowledge sharing.

Ad-hoc Support: Provide support for Management Information Systems (MIS) activities and assist with other ad-hoc tasks as needed by the team.

Qualifications:

· Strong analytical skills with experience in data analysis.

· Proficiency in VBA is required; familiarity with other programming languages is a plus.

· Excellent communication and teamwork abilities.

· Detail-oriented with strong organizational skills.

· Ability to thrive in a fast-paced, dynamic environment.

What We Offer:

· Opportunity to work in a collaborative and innovative environment.

· Professional development opportunities.

· Competitive salary

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Develop and maintain BI dashboards and NPrinting reports using QlikView or Qlik Sense

• Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement

• Manage defect tracking system and resolve all issues and prepare update for systems

• Create technical specifications and test plans

• Monitor everyday activities of system and provide required support

Need candidates with at least 4 years of experience in BI dashboard development using QlikView

Experience in NPrinting will be desirable

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

We are looking for engineers to provide preventive and corrective maintenance on IT network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

Maintenance of IT network and infrastructure systems including:

a) Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible

b) Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements:

• Diploma in Electronics/Information Technology/Telecommunication or related discipline

• Job required standby 24/7 after office hours when needed, including weekends and public holidays

• Possess Class 3/3A Driving License

• Those who have no experience are welcome to apply, training will be provided

• 8.00am-5.30pm/Monday-Friday with standby

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

The Account Manager is responsible to generate, maintain and further develop sales forecasts for allocated customers’ accounts. He/She is required to develop, manage and maintain strong account relationships with the customers. Additionally, he/she is also expected to work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.

The Account Manager is also responsible for meeting sales quota through identifying and gaining business from new and existing clients and ensuring customer’s satisfaction through the products and services provided. He/She is expected to have a deep understanding of the organization’s products and services. He/She is also required to participate in the development of value propositions and to negotiate successfully to close a sale.

The team provides IT support for employees and manages the IT Concierge and operate on-site.

Job Description:

• Support end user onsite and remotely to resolve IT related issues daily
• Manage IT assets
• Manage IT hardware tokens
• Manage IT accounts
• Manage IT provisioning and IT induction on new hires first day of work
• Data destruction / Data Degaussing
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking.

Requirements:

• Singapore Citizen/Permanent Resident
• A relevant Diploma or Nitec Cert with relevant IT experience
• Required to rotate within the 3 locations around the central and north-west areas.

Other Information:

• Yearly Performance Bonus
• Duration: 1 Year (renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

We are seeking an experienced IT Manager (Operations) to lead our cloud infrastructure operations, ensuring the reliability, scalability, and security of our AWS-based environments.

In this role, you will manage day-to-day cloud operations, monitor system performance, and collaborate with cross-functional teams to optimize cloud resources. You will also drive continuous improvement initiatives and ensure the successful deployment and maintenance of cloud services.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $9,000 (basic) + AWS

The ideal candidate will have a deep understanding of AWS architecture, cloud operations best practices, and experience managing cloud environments for high-availability and mission-critical applications. Strong leadership and problem-solving skills are essential, as you will oversee a team and manage complex cloud infrastructure.

Responsibilities:

• Lead and manage the cloud operations team, ensuring 24/7 availability and optimal performance of AWS cloud environments.
• Oversee daily cloud operations, including monitoring, incident management, troubleshooting, and performance tuning.
• Implement and maintain best practices for AWS cloud architecture, security, scalability, and disaster recovery.
• Collaborate with development, DevOps, and security teams to ensure seamless integration and deployment of cloud services.
• Manage cost optimization strategies to ensure efficient use of AWS resources.
• Drive continuous improvement initiatives to enhance operational efficiency and reduce downtime.
• Ensure compliance with cloud security policies and manage the implementation of security controls.
• Serve as the escalation point for critical cloud infrastructure issues, leading incident response efforts and communication with stakeholders.
• Conduct capacity planning and ensure cloud infrastructure can scale to meet business demands.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in cloud operations, with a focus on AWS.
• In-depth knowledge of AWS services, including EC2, S3, RDS, Lambda, VPC, and CloudWatch.
• Experience with monitoring and automation tools (e.g., CloudFormation, Terraform, Ansible) to manage cloud environments.
• Strong understanding of cloud security, networking, and high-availability best practices.
• AWS certifications (AWS Certified Solutions Architect, AWS Certified DevOps Engineer, etc.) are preferred.

If you are passionate about cloud technologies and want to lead a high-performing cloud operations team in a fast-paced environment, we encourage you to apply!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Min 2 yrs. of SD agent working experience

Good Laptop/Desktop troubleshooting skillsets

Excellence customer handling skills

Excellence communication skills

Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• Welcome entry level (Training provided from basic)
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East / Central areas)
• Salary $2300 - $2800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Position Title: IT Risk Specialist (CISSP, CISA)

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

Role Summary:

The IT Risk Management function for the Asia region oversees technology risk governance and management. This role involves working closely with IT teams to foster a strong risk culture and enhance awareness. The primary duties include managing IT operational and security risks, maintaining transparency, and driving improvements in IT security.

Key Responsibilities:

• IT Risk Management:Implement and support the IT risk management strategy, framework, and standards across Asia.
  Oversee daily IT risk management tasks, such as maintaining the central risk register, tracking risk mitigation plans, and following up on remediation efforts.
  Prepare risk reports for the IT Risk Management Forum and Operational Risk Committees in Singapore and Hong Kong.
  Conduct regulatory assessments (MAS and HKMA), evaluate technical controls, identify gaps, and ensure corrective actions are taken.
  Execute internal control plans and review the security design of applications for projects.
  Collaborate with external and internal auditors to facilitate audits and track IT-related audit items.
  Handle routine security tasks, including password management and request reviews.
  Promote a positive risk culture through training, communication, and collaboration.
  Develop materials for periodic IT Risk Awareness training sessions.
  

Client and Stakeholder Management:

• Engage with various IT functions regionally and globally.
• Interface with operational risk management (CRO) and local legal and compliance teams.
• Build and maintain strong relationships with key stakeholders, including IT Service Owners, IT Infrastructure, IT Application Managers, IT Architecture, and Project Managers.

Business Management:

• Collaborate with local stakeholders, CRO functions, and global IT Risk Management and Information Security teams.
• Establish and maintain effective relationships with business units and stakeholders.

Regulatory and Compliance:

• Demonstrate ethical behavior and compliance with values such as honesty, integrity, and diligence.
• Ensure adherence to standards related to fair dealing, conflict of interest management, competence, continuous development, and risk management.

Skills and Qualifications:

• Personal and Social Skills:Strong communication skills (oral, written, presentation).
  Ability to work effectively under pressure and independently.
  Excellent relationship management and conflict resolution skills.
  
• Professional and Technical Skills:7 to 9 years of experience in IT, Risk Governance, Security, or Audit roles.
  Experience in banking, particularly Wealth Management, with a solid understanding of business functions.
  Strong technical skills with knowledge of IT delivery, implementation, and system design.
  
• Preferred certifications: CISSP, CISA.
  
• Regulatory Knowledge:Familiarity with the regulatory environment in Singapore and Hong Kong.
  Experience interacting with regulators is a plus.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

IT Service Manager (ServiceNow) Role

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

We are looking for a Service Management Manager. This role will focus on ensuring high-quality delivery of IT services in the APAC region by implementing Global Service Management principles.

Key responsibilities include managing various ITSM processes such as Incident Management, Request Management, Change Management, Problem Management, Catalogue Management, Major Incident Management, Service Integration, and Hardware Asset and Configuration Management, all while adhering to global standards.

The role requires a flexible approach, particularly during the APAC start of day, to address service escalations that demand immediate attention. Availability for evening and weekend on-call support may also be required. The ideal candidate will collaborate effectively with both local and global teams and must possess strong vendor management skills in a multi-vendor environment, along with excellent communication skills for engaging with business users.

The Service Management Lead will design, manage, and onboard services and processes through Continual Service Improvement, contributing to both formal projects and daily operations.

Key Responsibilities

- Oversee ITSM processes and services across the APAC region.
- Monitor SLA compliance for all incidents and requests, identifying trends with operation leads.
- Conduct investigations for problem management and drive resolutions.
- Manage major incidents during the APAC time zone.
- Facilitate the onboarding of new services for production support.
- Ensure adherence to change management processes and drive improvements.
- Administer ITSM tools, maintaining up-to-date dashboards, service catalogues, and CMDB.
- Promote adherence to Global IT Service Management standards while adapting them to regional needs.
- Collaborate with global teams, functional owners, and vendors for consistent service delivery.
- Identify opportunities for process improvements to enhance efficiency and service quality.
- Develop governance materials and represent IT in business discussions.
- Manage vendor relationships in a multi-vendor context.

Qualifications and Experience

- Experience in a mission-critical environment.
- Background in financial services or regulated industries.
- Advanced knowledge of ITIL Service Operation processes and a general understanding of the ITIL framework.
- At least 3 years in a Service Management role.
- Familiarity with a broad range of infrastructure and end-user technologies.
- Understanding of infrastructure and application architecture.
- Experience in managing major incidents, SLA management, problem management, change management, and vendor management.
- Proficiency with the ServiceNow toolset.
- Positive attitude with the ability to remain calm under pressure.
- Strong verbal and written communication skills for effective teamwork.
- Flexibility to accommodate on-call responsibilities during evenings and weekends.
- Strong problem-solving skills and ability to multitask.
- Capability to thrive in a fast-paced environment and take ownership of tasks.
- Willingness to challenge existing processes for better user experience.
- Excellent organizational and time management skills.
- Experience in a matrix-managed environment.
- Ability to collaborate across time zones and share information effectively.
- Attention to detail and an inquisitive mindset.
- Strong vendor management skills.

Desirable Attributes

- Understanding of fund management and related processes.
- Previous experience in a Service Management capacity.
- Familiarity with application packages relevant to the asset management sector.
- Exposure to various technologies, including Wintel, databases, networking, cloud, and enterprise storage solutions.

Personal Attributes

- Team-oriented with the ability to work across cultures and time zones.
- Detail-oriented and committed to providing innovative service.
- Self-motivated and enthusiastic.
- Adaptable and capable of performing under pressure.
- Eager to learn and open to training opportunities.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Responsibilities and Tasks:

You will work regularly with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings.

As part of your responsibilities, you will be required to:

• Supporting acquisition, installation, and administration of enterprise Data Storage & Backup environment.
• Solving, perform root cause analysis and identify data storage related problems
• Provisioning of data storage resources to servers and provide system security and access
• Providing data backup client installations & scheduling, backup policies setting, performance tuning, and fixing.
• Use management tools to analyze performance and identify bottlenecks or slowdowns and take appropriate action to resolve.
• Develop scripts to automate manual processes for operational improvement
• Planning, coordinating and upgrading components of the data storage as needed with software, hardware upgrades. Collaborating closely with vendors as needed in this process
• Provide engineering support for raised ServiceNow cases and drive closure within SLA.
• Upkeep service efficiency and end-user satisfaction levels through service SLA.
• Maintaining systems and update operational documentation to ensure that they are current.
• Provide regular and timely update of project status to the key business partners.
• Involving in projects to upkeep the computing environment to meet future demands.
• Participate in worldwide collaboration meetings to share on engineering efforts, technical challenges and breakthroughs
• Participate in 24/7 on-call rotation, major incidents and reviews (postmortems).
• Attend to level 2/3 user service requests and service restoration through ServiceNow (Incident Management)
• Work with vendors and team members to tackle issues related to the operations (Problem Management)
• Ensure assets are updated promptly in Asset Management system
• Ensure all changes to systems are recorded and accurately executed with approval (Organizational Change)
• Review the performance of systems and plan for lifecycle projects and future expansion (Capacity Management)
• Participate in Business Continuity Planning and DR strategy including detailing of DR procedures, and executing DR drills
• Maintain and review the DR documents on a periodic basis.

Requirements:
• Bachelor’s or Masters in Computer/ Electrical/Electronics Engineering/Computer Science/ Computing

We’re searching for a Data Center IT Operator to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Perform shift duty to support 24x7 DC Operations stand-by duties for emergency.
• Assist to oversee the IT equipment hardware inventory on individual rack inside the DC
• On-site Management of works conducted within the Data Centre such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, infrastructure & System maintenance, on-site/off-site standby activities etc
• Coordinate preventive maintenance for Data Centre downstream infrastructure which includes Uninterruptible Power Suppler (UPS) systems, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.
• Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
• Remote Hand Support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP).
• Handle input and output media with due care for integrity of data and utility of media for subsequent use, including off-site storage.
• Perform Event Monitoring for Data Centre Facilities infrastructure to ensure they are functioning optimally (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.)
• Perform event monitoring for IT Systems and Network infrastructure.
• Perform incident escalation. Ensure incidents are responded and attended to. To redirect for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Manage and mitigate escalations of high impact system failures and assist in tracking the incidents till closure.

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.


Responsibilities

• Provide pre-sales technical support and design IT solutions with the sales team, vendors, and partners.
• Develop and deliver technical designs, proposals, tenders, and solutions promptly to meet customer requirements.
• Ensure technical compliance and validate integrated solutions across multiple products.
• Stay updated on industry trends and products to offer expertise through presentations and demonstrations.
• Consult with prospective customers to create viable solutions and coordinate with the post-sales team for successful implementation.

Requirements

• Strong knowledge in LAN, WAN, SDN, NFV, network security, wireless technologies, cloud solutions and enterprise technologies.
• Familiarity with public sector projects is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Deliver project milestones, install hardware/software, and troubleshoot issues during implementation.
• Draft and execute Statements of Work (SOW), coordinating issue resolution with external parties.
• Participate in System Acceptance Tests, collaborating with vendors and customers.
• Create and update technical documentation, emphasizing clear network topologies.
• Produce SOW, system handover documents, and maintain inventory records.

Requirements

• Proficient in Linux operating systems.
• Well-versed in Networking, Firewall, and Fiber-Optic transmission devices.
• Acquainted with Big Data technologies; preferred background in implementation and system maintenance.
• Advantageous experience in Virtualization.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

We are looking for a highly skilled IT Project Coordinator Cum Application Support Specialist to drive the implementation, support, and optimization of a significant and impactful project

• Join a dynamic team dedicated to supporting critical systems.
• Play a key role in streamlining operations and improving efficiency.
• Competitive salary package.

Responsibilities:

• Serve as the project coordinator for the integration and interfacing aspects of the new project, with a focus on ERP systems.
• Work closely with both internal and external stakeholders to ensure technical specifications are fulfilled and integrated solutions are executed efficiently.
• Provide project administrative support, manage vendors, and collaborate closely with peers and internal stakeholders to meet project requirements and deliverables.
• Integrate or migrate functionalities from legacy systems into the new ERP system.
• Provide timely project updates, Resolve operational issues, conduct regular maintenance and risk management, and escalate matters to maintain the stability and reliability of these applications.
• Assist the project owner in other project-related administrative tasks, such as documentation, and invoice verifications.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in computer science, or related fields.
• Minimum of 3 years of relevant experience in IT project coordination, system/application support, and development.
• Working experience in system integration and migration is highly beneficial.
• Prior experience in .Net framework and Oracle database will be an added advantage.
• Familiarity with SAP, OutSystems, ServiceNow or similar rapid application / low-code development platforms is highly beneficial.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Skill

• Project Management, Data Center management, Pre-sales(Server Network solution), Delivery Management, Costing and resource allocation.

Technical Skills

• AWS & Azure Cloud, Wintel, VMware, Network, Storage, Backup systems - Veeam, Veritas NetBackup, DevOps Tools - Ansible, CyberArk, and Tenable Nessus.

Certification

• Implementing Microsoft Azure Infrastructure Solutions.
• MCSA
• MCSE
• Microsoft Office 365

Roles & Responsibilities

We are seeking an experienced IT Infrastructure Technical Project Manager to oversee and manage infrastructure projects from inception to completion. This role requires a blend of technical expertise and project management skills to ensure the successful delivery of IT infrastructure initiatives.

Key Responsibilities:

• Project Planning: Develop detailed project plans, defining scope, objectives, timelines, and resource allocation.
• Execution: Lead the planning and execution of IT infrastructure projects such as server upgrades, data center migrations, network enhancements, cloud migrations, and hardware installations.
• Team Leadership: Lead cross-functional teams, coordinating efforts among stakeholders, engineers, and vendors to ensure project success.
• Requirements Gathering: Work with stakeholders to gather and define project requirements, ensuring clarity and alignment with business objectives.
• Risk Management: Identify potential project risks and develop mitigation strategies to minimize the impact on project timelines and deliverables.
• Progress Tracking: Monitor project milestones and deliverables, providing regular status reports to senior management and stakeholders.
• Stakeholder Communication: Act as the primary point of contact for stakeholders, providing regular updates on project status, issues, and changes.
• Vendor Coordination: Collaborate with external vendors to ensure the timely delivery of infrastructure solutions, manage contracts, and handle escalations.
• Budget Management: Oversee project budgets, ensuring resources are allocated efficiently and costs are controlled.
• Technical Oversight: Provide technical guidance and support for infrastructure solutions, ensuring alignment with organizational standards and best practices.
• Pre-Sales Support: Assist in pre-sales activities by engaging with potential clients to understand their requirements and present suitable infrastructure solutions.
• Project Conversion: Identify and pursue opportunities to convert proposals into active projects, working closely with sales teams to drive success.
• Revenue Growth: Develop strategies to enhance project profitability and contribute to overall revenue growth through effective project management.
• Post-Implementation Review: Conduct post-project evaluations to assess outcomes, identify lessons learned, and recommend improvements for future projects.
• Quality Assurance: Ensure all deliverables meet quality standards and fulfill project requirements.
• Documentation: Maintain comprehensive project documentation, including reports, meeting notes, and change requests.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in project management in IT infrastructure, with a strong understanding of VMware, Hyper-V virtual environments, Windows and Linux operating systems, network, server, storage, backup, and cloud technologies.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Proficiency in project management tools.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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[Order ID: 401954]

Maintain internal system platform and client devices, and proactively plan for improvement of quality, effectiveness and efficiency.

1. Technical ExpertiseDemonstrate good knowledge and technical proficiency in server platform such as Windows Server, Linux and VMware.
Effectively administrate Windows Active Directory, Symantec Endpoint Protection, Veeam Backup, Cisco L2 Switches and PaloAlto Firewall.
Provision Windows 10 desktop and Microsoft Intune managed laptop.
2. Risk and ControlProvide timely escalation and resolution of major issues to Management and Head Office teams.
3. Client and Stakeholder EngagementFlexibly correspond to the operation and collaborate with staffs within organization .
Work as a technical specialist with the responsibility to plan and deliver technical deliverables and coordinate with internal teams, partners/vendors and key stakeholders.
4. Projects & Other ResponsibilitiesPrepare and present regular reports and documentations.
Ensure that the task status and progress are communicated across to stakeholders in a meaningful manner.
Clear understanding of ITIL Change, Problem and Incident management frameworks.

Requirements :

Min 1-2 years of experience required for junior-level positions, and 3-4 years for senior-level positions as IT infra Engineer, in physical servers, virtual servers, network systems, and storage systems.

Please include the following for us to conduct an effective job matching for you:Earliest availability date/ notice period
Expected & Last drawn salary

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Victoria Loh Jie Li
EA Personnel Reg. No.: R1330197
EA Licence No.: 07C5771

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