Job Description:
- Act as the last level of escalation for the team members
- Own Incident, Problem and change management process for the team
- Assigns technical tasks and manages delegation
- Animates the team to encourage collaboration and sharing of practices
- Participates to recruitment process for the team
- Is actively involved in incident management (fault investigation, resolution
- Escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
- Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective
- Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
- Participates in global Infra events (like Power down and DR Tests)
- Ensures activity is performed in compliance with norms, standards, processes and procedures
- Gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting
- Ensures documentation is up to date and relevant for use
- Lead the continuous improvement initiatives
- Responsible to drive and deliver root cause for any high severity issues
- Focus on automation and optimum use of the team to improve efficiency
- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
- Complete all mandatory training as required to attain and maintain competence
- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time;
- Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
Requirements:
Functional
- 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;
- Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
- Knowledge of different domains of IT Security;
- Working & hands-on experience in administering the IT Security Solutions;
- Must have experience in working in similar Production setup in Run (Operations) mode;
- Ability to apply risk based approach while working on assigned responsibilities;
- Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;
- Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;
- Excellent in analytical, communication and documentation skills;
- Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
- Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
- Ability to work independently and as well as a part of team and is able to work under minimal supervision;
- Should have time management skills and able to manage work in fast moving environment;
Technical:
- Hands-on experience on Symantec Data Loss Prevention (DLP);
- Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
- Deployment, integration and administration experience of various components of Symantec DLP:
- Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
- Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
- Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;
Professional Certifications:
- CISSP certified is highly preferred
- Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.
- Must be experienced to cover the scope as mentioned in the SKILLS MATRIX section of this document.
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