Listed on the Catalyst board of the Singapore Exchange (SGX), Hyphens Group has a direct presence in Singapore (HQ), Vietnam, Malaysia, Indonesia and the Philippines, and is supplemented by a marketing and distribution network.

Hyphens Pharma is seeking an IT Executive to join its team to support IT matters effectively and consistently for offices across the entire Hyphens Group.

Job Responsibilities

The primary responsibilities include, but are not limited to, the following:

- Troubleshooting and Ticket Management: Resolve user support tickets in the helpdesk system, ensuring all issues and incidents are accurately logged and tracked until resolution within the established Service Level Agreement (SLA).

- Server Administration: Administer and maintain server hardware and software, including virtualization technologies and Windows Active Directory.

- Project Support: Collaborate with team members in the IT department to assist in the implementation of IT projects.

- Network Device Management: Manage and support network devices, including routers, switches, and firewalls.

- Data Security: Ensure the security of data, network access, and backup systems.

- Issue Escalation: Follow standard procedures for escalating unresolved issues to the appropriate internal teams.

- Problem-Solving: Research and identify solutions for software and hardware-related issues.

- System Management: Oversee CCTV, door access systems, and other in-house systems.

- User Assistance: Quickly assess user needs and provide relevant support.

- Procurement: Handle purchasing functions for IT products and services.

- Documentation: Document technical knowledge in manuals and user guides.

- Asset Management: Ensure that traceable fixed assets are properly tagged and logged.

- Vendor Collaboration: Work with vendors on outsourcing projects as needed.

Requirements

• Minimum diploma in Information Technology, Computer Science, or a related field.
• Proven experience as a Technical Support or Helpdesk Engineer, with expertise in maintenance and troubleshooting for end users on desktops/laptops, software applications, hardware environments, and platforms used by the business
• Familiarity with Hyper-V, various Windows operating systems, and Windows Server.
• Ability to manage Active Directory, DNS, access points, and various network equipment.
• Experience coordinating hardware failures with maintenance service providers for part replacement and installation.
• Proficient in installing and maintaining virtual machines with hands-on experience in Windows/Linux/Mac OS environments.
• Capable of working independently with minimal supervision while being a collaborative team player when necessary for projects.
• Strong understanding of various Microsoft 365 applications, Azure, and Intune for Mobile Device Management (MDM).
• Knowledge of scripting/programming languages such as VBS, Java, Python, SQL, and various web content management systems is advantageous.
• Ability to diagnose and troubleshoot basic technical issues along with excellent problem-solving and communication skills.
• Familiarity with Power Automate and Power BI is a plus.

Overview

As IT Assistant, you will assist the Manager, Service Support in managing and maintaining key software systems, including erpbos® , ebos® , profit Software from Progress Group, Hubble Build Software & etc. Additionally, the candidate will assist the IT Technical Executive (Assistant / Senior) with various IT tasks and provide technical support to staff. You are to adhere to Greyform Integrated Management System (IMS) and compliance to applicable Singapore Standards, Code of Practices and Regulations in the Industry.

Responsibilities

• Manage and maintain ERP systems (erpbos® , ebos® , profit) from Progress Group.
• Administer Hubble Build software, ensuring smooth operation and integration with other systems.
• Perform regular updates, backups, and troubleshooting for all managed software.
• Ensure data integrity and security across all platforms.
• Assist the IT Technical Executive (Assistant / Senior) with daily tasks and projects.
• Provide technical support to staff, resolving hardware and software issues.
• Set up and configure new hardware and software as needed.
• Maintain IT inventory and ensure all equipment is up-to-date and functioning properly.
• Conduct training sessions for staff on the use of e rpbos® , ebos® , profit Software, Hubble Build Software & etc.
• Create and maintain user manuals and documentation.
• Provide ongoing support and troubleshooting for end-users.
• Monitor system performance and ensure optimal operation.
• Implement and maintain security protocols to protect company data.
• Perform regular system audits and generate reports for management.
• Track areas of weaknesses for improvement on efficiency, availability, and functionality to all related services.
• Participate in Budget Planning.
• Authorize to stop operation if conditions are out of safety measures.
• Perform any other duties as assigned by the Management and the designated manager / personnel.

Qualification Requirements:

• Proven experience in software administration, particularly with the specified systems.
• Proficiency in managing and maintaining ERP systems.
• Strong IT systems, networks, and hardware knowledge.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to conduct training sessions and create user manuals.
• Commitment to maintaining data integrity and security.
• Knowledge of ISO9001, 14001 & 45001 standards, Singapore Standards and Regulations will be an advantage.

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).

On behalf of one of its clients working in the luxury F&B sector, the French Chamber of commerce is looking for an IT Executive (Applications) to join their dynamic team.

This role offers an exciting opportunity to contribute to a growing organization, where you’ll gain valuable experience working on strategic and operational initiatives. You’ll collaborate with a passionate, forward-thinking team, guided by experienced industry leaders, and have ample opportunities for career development while making a tangible impact.

Key Responsibilities:

Provide IT Support: Offer daily helpdesk support to end-users for applications such as ERP, POS, and the company website.

Collaborate Across Departments: Partner with Marketing, Finance, and Operations teams to perform updates to Point-of-Sale (POS) master data and configurations.

Document and Train: Assist in creating process flows, test case scenarios, and training guides for system users.

Liaise with Headquarters IT: Coordinate with HQ IT teams on group-wide initiatives, protocols, and systems implementations.

Store Opening Projects: Support and manage IT-related tasks for store openings across multiple regions.

Requirements:

• Educational Background: Degree or Diploma in Computer Science or a related field.
• Work Experience: 1 to 3+ years of relevant experience.
• Technical Proficiency: Hands-on experience with at least one POS and/or ERP system is required. Proficiency in Excel formulas and basic SQL query skills is essential.
• Key Traits: A positive attitude, strong communication skills, and a team-player mindset with excellent problem-solving abilities.
• Work Approach: Ability to work collaboratively within a team while independently managing tasks and responsibilities.
• Industry Experience: Prior experience in the retail and/or F&B sectors is a significant advantage.

Job Overview

We are seeking a proactive and technically skilled IT Executive professional to provide end-user support and assist in the troubleshooting and maintenance of IT systems across both Mac and Windows operating systems. The ideal candidate will have a strong background in supporting and resolving technical issues, ensuring a smooth and efficient working environment for all employees. You will also assist in maintaining hardware and software resources, offering exceptional customer support, and delivering solutions to both basic and complex IT issues.

Key Responsibilities

End-User Support:

• Provide technical support to internal users on both Mac and Windows OS devices, including desktops, laptops, and mobile devices.
• Troubleshoot, diagnose, and resolve issues related to hardware, software, network, and system configurations.
• Respond promptly to IT support tickets, offering timely resolutions or escalating issues to the appropriate teams as needed.

System Maintenance & Configuration:

• Perform operating system installations, software setups, and updates on Mac and Windows platforms.
• Configure, maintain, and upgrade end-user hardware and software, ensuring all devices are functioning optimally.
• Support the setup and configuration of email, network connectivity, and other IT systems.

Hardware & Software Support:

• Provide assistance with various hardware components (e.g., printers, scanners, monitors) and troubleshoot related issues across both Mac and Windows environments.
• Ensure regular software updates and patches are applied to both Mac and Windows systems to maintain security and performance.

User Account Management:

• Create, manage, and troubleshoot user accounts, permissions, and access on both Mac and Windows platforms.
• Assist with onboarding and offboarding processes, ensuring the proper provisioning and deprovisioning of systems, applications, and access rights.

Network & System Troubleshooting:

• Diagnose and resolve network connectivity issues affecting both Mac and Windows devices.
• Troubleshoot and resolve issues related to VPN, Wi-Fi, and internal network access for remote and onsite employees.

Security & Compliance:

• Ensure compliance with internal IT policies and security standards across both Mac and Windows OS platforms.
• Monitor and apply security patches, antivirus definitions, and system updates to protect against malware and cyber threats.

Documentation & Reporting:

• Maintain accurate documentation for IT incidents, requests, and resolutions.
• Provide regular reports on recurring technical issues, user satisfaction, and system performance to the IT department.

Training & Support:

• Offer guidance and training to employees on the effective use of both Mac and Windows OS systems, applications, and tools.
• Create and update user guides, FAQs, and documentation to help users troubleshoot common issues independently.

Job Specifications:

Education: A diploma or degree in Information Technology, Computer Science, or a related field.

Experience: Minimum of 2-3 years of hands-on experience providing helpdesk support in an IT environment, specifically supporting both Mac and Windows operating systems.

Technical Skills Required:

• Operating Systems: Proficiency in both Mac OS (macOS) and Windows OS environments, including installation, configuration, and troubleshooting.
• Hardware Support: Experience in supporting desktops, laptops, and peripherals for both Mac and Windows systems.
• Software Support: Proficient in common software applications such as Microsoft Office Suite, Outlook, and other productivity tools, as well as Mac-specific applications like Safari, Mail, and iWork.
• Network Troubleshooting: Knowledge of troubleshooting network-related issues, including Wi-Fi, VPN connectivity, and LAN access.
• Remote Support Tools: Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop Protocol, etc.).
• Security Software: Familiarity with antivirus and endpoint security tools such as TrendMicro, Symantec, or McAfee on both Mac and Windows systems.

Desired Soft Skills:

• Customer Service Orientation: Strong communication skills with the ability to provide excellent customer service and support, both over the phone and in-person.
• Problem-Solving: Ability to troubleshoot complex technical issues in a calm and methodical manner.
• Organizational Skills: Capable of managing multiple support tickets, priorities, and tasks efficiently.
• Team Collaboration: Ability to work well within a team environment and collaborate with other IT professionals.
• Adaptability: Quick learner, adaptable to new technologies and methods of troubleshooting.

Additional Skills & Knowledge (Preferred):

• Mac OS & Windows Administration: Familiarity with system administration tasks on Mac and Windows platforms (e.g., user account management, system monitoring).
• Cloud Services: Experience with cloud-based tools such as Office 365, OneDrive, or Google Workspace.
• ITIL Foundation Knowledge: Understanding of ITIL practices for incident management and support.

• Location: Town
• Salary: Up to $6,000

Responsibilities

• Maintain and advocate project management standards, processes and best practices, ensuring that project are executed efficiently
• Tracking major KPIs and forecasting metrics related to the projects, programs, portfolios, resources, risks,
• ISD department administration duties

Requirements:

• Polytechnic Diploma & above with 5 years in Project Management Assurance experience
• ITSM, PMP certification ideal to have
• Good communication skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Any other ad-hoc duties.

Qualification:

• Degree in Business/ Admin/ Account/ Finance

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities:

· Executing of trade verifications to ensure booking request accuracy

· Generating of trade confirmations

· Performing of settlement and daily rate revaluations tasks

· Preparation of internal and external regulatory reports

· Risk assessment and advising stakeholders on business decisions

· Monthly reporting

· Assisting team with BAU work

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 1 year of relevant banking experience

· Experience within the Global Markets would be an added advantage

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

ABOUT THE TEAM:

QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and maintainability. We explore and research a wide range of technologies and methodologies including debugging tools, dependencies mocking, automated test generation and execution, grey-box testing, and CI/CD, to see how they can be meaningfully applied to each project and achieve the highest quality outcome in a timely manner.

JOB DUTIES:

• Responsible for quality assurance and version iteration testing to ensure functional quality of the final products.
• Responsible for the design, execution, and standardisation of non-functional tests and checks (performance, maintainability, etc) based on different product needs and user needs.
• Participate in long-term quality promotion work, including defect tracking, root cause analysis, version quality analysis, project reviews, etc.
• Explore and investigate various technologies, methodologies, and/or processes for improvement of software projects’ quality and/or overall test quality and efficiency.

JOB REQUIREMENTS:

• Bachelor’s degree or higher in computer science or any related field.
• 2+ years of experience in quality assurance for software products.
• Proficiency in Python 3.
• Proficiency in testing software using Mysql, Clickhouse, Kafka, or other similar data technologies.
• Familiar with database usage concepts and performance verification.
• Good communication skills and problem-solving abilities.
• Fluency in both English and Mandarin as a working language to to liaise with Chinese speaking clients and counterparts to understand their technical requirements.
• Priority will be given to those who meet the following conditions:

- Experience with grey-box or white-box testing

- Experience with performance tests on software heavily working with database operations

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We are seeking a senior IT Project Manager to advance digital transformation projects and contribute to significant projects!

• Hybrid working arrangement.
• Agile working environment that fosters continuous learning and growth.
• Competitive salary package and comprehensive benefits provided.

Responsibilities:

• Develop project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Ensure Service Level Agreements for projects are met.
• Manage and execute procurement of IT systems in a timely manner.
• Lead and manage technical projects from initiation to closure, and contribute to project activities, ensuring the projects are executed based on the plan.
• Effectively engage and manage vendors to deliver solutions and services, monitor project progress and performance.
• Identifying and addressing issues or risks proactively to prevent delays or cost overruns.
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Facilitate meetings, workshops, and discussions to gather requirements, resolve issues, and make key project decisions.
• Outsourcing and Contract Management to oversee, and manage multiple vendors and external providers of ICT services.

Job Requirements:

• Singaporean only.
• Prior experience of at least 4 years in IT project management.
• Experience in cloud and Microsoft Products (Related certification will be an added advantage).
• Project Management related certification (PMP, CITPM, CSM, etc.).
• Working experience in Agile methodologies (at least involved in several full SDLC).
• Proficient in vendor management activities (security VAPT, Risk Assessments, leading User Acceptance Tests, etc.).
• Prior experience in low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in Project Procurement and E-services applications/systems delivery will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

We are seeking a highly motivated and tech-savvy individual to join our team as a Smart Hands Technician. This role combines responsibilities across three key areas: Audio/Visual (AV) conference room support, Level 1 network infrastructure support, and Tier 1 service desk operations. You will play a critical role in ensuring seamless operation and resolving issues related to these diverse areas.

WHAT YOU’LL DO:

Tier 1 Service Desk

• Serve as the first point of contact for employee technical issues
• Diagnose and resolve common user problems related to software, hardware, and network access.
• Log, track, and escalate unresolved issues to appropriate teams.
• Provide clear and concise communication and technical assistance to internal users.

AV Conference Room Support

• Troubleshoot and resolve audio, visual, and connectivity issues within conference rooms.
• Assist employees with using AV equipment and ensure proper setup for meetings.
• Maintain inventory of AV equipment and report any missing or malfunctioning items.
• Maintain continuous process improvement to provide the highest quality products and services which meet the needs and requirements of internal and external customers.

Level 1 Network Infrastructure Support

• Diagnose and troubleshoot basic network connectivity issues (e.g., wired and wireless).
• Onsite Smarthands for Network operations team
• Escalate complex network issues to Level 2 support personnel.

WHAT YOU’LL NEED TO SUCCEED:

• Ability to work individually and within a team.
• Undergraduate degree in a technical field.
• 1+ years of experience as an IT Support Engineer, Analyst, or Administrator.
• Demonstrable knowledge of the following: Networking, WiFi, Mac OS, Cisco, Linux, Windows is essential.
• Experience in ticket management and triage support.
• Experience with Jira Service Management (JSM) and working to SLAs.
• Strong understanding of basic IT concepts and troubleshooting methodologies.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Excellent customer service orientation and a passion for helping others.

PREFERRED EXPERIENCE:

• Familiarity with AV equipment, networking fundamentals, and basic troubleshooting techniques is preferred.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

About the hiring company

The hiring firm is a a reputable firm in the professional services industry with strong presence in Asia. They are actively hiring for a Senior IT Service Desk Manager to manage the team of Service Desk Analysts who are responsible to provide global technical support. In this role, you will actively train and manage the team while ensuring technical issues are promptly resolved.

Job Description

Responsibilities will include:

• Manage, train and mentor a team of Service Desk Analysts
• Ensuring support for existing and emerging information technology services, including providing technical advice to project teams
• Manage service desk service level agreements (SLAs) and performance
• Appraise Service Desk Analysts performance, provide feedback, take corrective actions and oversee their training and development, through coaching and mentoring
• Establish new and report of existing progress reports and performance metrics to measure IT effectiveness and productivity
• Maintain alignment with Global Service Desk on process and tool documentation, management, controls, and improvement/corrective projects

The Successful Applicant

To be successful, you will have:

• Relevant tertiary qualifications in Computer Science, Information Technology or related field
• At least 12 years of experience in technical support role with at least 6 years in a leadership role
• Prior experience in a MNC environment/managing large teams with a regional and global stakeholders is a must to excel in this role
• Strong organizational and interpersonal skills with a customer-oriented approach

What's on Offer?

This is an excellent opportunity for an experienced Service Desk/Helpdesk Team Leader who is looking to step-up/for the next challenge to further grow with a MNC. This position will be based in the Singapore office (CBD area).

EA Registration Number: R23118567

EA License Number: 15S7709

As a Technology Consulting professional, you'll help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you'll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we'll work with you to develop the consultancy and analytical skills that you'll need in today's environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

About the opportunity

We're looking for Managers for Technology Consulting to join our team with experience in one or more of the following:

· IT Strategy / Planning

· IT Operating Model Assessment

· Design Thinking

· Agile Methodology

· Enterprise Architecture

Key Responsibilities:

· Ability to carry out As-Is assessment of IT, determine gaps, form hypothesis, design To-Be and develop IT Roadmap.

· Effectively manage performance improvement projects, develop analysis, run and engage client teams and stakeholders, and deliver high-quality work products.

· Process strong project delivery capabilities and familiar with project management and Agile methodology. Effectively manage both onshore and offshore resources.

· Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.

· Demonstrate in-depth technical/functional capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in consulting services capabilities.

· Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business.

· Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization.

To qualify for the role, you must have

· A bachelor's degree in computer science, engineering, accounting, finance or a related field.

· A minimum of 6 years of experience in consultancy, professional services or project management.

· Demonstrated ability to build trust and manage high level, executive relationships.

· Demonstrated ability to manage and supervise teams through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, and application mapping.

Ideally, you'll also have

· Strong written and verbal communication, interpersonal, presentation, client service and business writing and consulting skills, coupled with a strong interest in further designing, developing and integrating business operations and technology

· Ability to research client inquiries and emerging issues

· A dedication to teamwork and integrity within a professional environment

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Key responsibilities:

• Functional Business Analyst for Corporate Internet Banking

• Responsible to identify, analyse and documentation of User Stories / User Journeys based on the business requirements document

• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Team Collaboration

• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Key skills required:

• Corporate Banking

• Business Analysis

• Agile methodologies & UST writing

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

ABOUT THE TEAM:

QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and maintainability. We explore and research a wide range of technologies and methodologies including debugging tools, dependencies mocking, automated test generation and execution, grey-box testing, and CI/CD, to see how they can be meaningfully applied to each project and achieve the highest quality outcome in a timely manner.

JOB DUTIES:

• Responsible for quality assurance and version iteration testing to ensure functional quality of the final products.
• Responsible for the design, execution, and standardisation of non-functional tests and checks (performance, maintainability, etc) based on different product needs and user needs.
• Participate in long-term quality promotion work, including defect tracking, root cause analysis, version quality analysis, project reviews, etc.
• Explore and investigate various technologies, methodologies, and/or processes for improvement of software projects’ quality and/or overall test quality and efficiency.

JOB REQUIREMENTS:

• Bachelor’s degree or higher in computer science or any related field.
• 2+ years of experience in quality assurance for software products.
• Experience in at least one of the following areas:

- Automation test framework design and implementation

- Performance test design and execution

- Design and implementation of any testing tool

• Proficiency in at least one of the following programming languages: JAVA, Python 3.
• Proficiency in usage of Mysql, Redis, Kafka, or other similar data technologies.
• Good communication skills and problem-solving abilities.
• Fluency in both English and Mandarin as a working language to to liaise with Chinese speaking clients and counterparts to understand their technical requirements.
• Priority will be given to those who meet the following conditions:

- Experience with grey-box or white-box testing

- Experience working with software that hosts large traffic or data volumes

Job Responsibility:

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.
• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.
• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

Qualification:

• Minimum 3 years of relevant working experience.
• Experience in desktop engineering, system administration, or related IT roles.
• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Leadership abilities including project management, team collaboration, and mentoring
• Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Change Management: Oversee system changes through a structured change request process. Assess impacts, secure necessary approvals, and keep stakeholders informed on progress.

- Incident Response: Act swiftly to incidents by conducting in-depth investigations and providing both temporary and permanent solutions in a timely manner.

- Root Cause Analysis: Perform thorough root cause analyses for incidents. Implement proactive measures to prevent future occurrences and continuously monitor the effectiveness of these measures.

- Performance Monitoring: Utilize appropriate monitoring tools to proactively track system performance and availability. Identify issues and execute corrective actions to enhance overall system functionality.

- Service Level Management: Ensure adherence to agreed service levels, including response times for service requests and system uptime. Regularly document and update system configurations and prepare detailed reports for stakeholders.

- Service Continuity Planning: Develop and implement robust service continuity strategies, including backup and restore procedures, as well as disaster recovery plans to maintain seamless business operations during disruptions.

- Technical Support: Provide expert technical guidance to customers and project teams, helping them make informed decisions and resolve complex technical challenges.

- Resource Management: Coordinate resources and schedules for system implementation and operational activities to maximize efficiency and meet deadlines.

- Ad-hoc Duties: Take on additional tasks as needed to support the team and organization.

Job Requirements:

- Experience: No experience is required.

- Communication Skills: Excellent written and verbal communication abilities.

- Personal Attributes: A positive, empathetic, and energetic demeanor.

- Availability: Immediate placement.

Remarks:

- 6-months contract

- Working Days: 5 Days work (Monday to Friday)

- Working Hours: 9:00 AM to 6:00 PM

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

Posting Description:

An exciting opportunity to join China Desk covering the Intra-Asia subsidiaries of Greater China-HQ clients based in Singapore. We are looking for an exceptional individual with the ability to support our clients’ growth on a global scale, deepen client relationship and continue to deliver a best-in-class solutions to our clients.

Job Responsibilities:

• Facilitate the origination efforts with Greater China HQ bankers and product teams to identify, structure and deliver value-add solutions across product universe including DCM, Payments (Treasury Services/Cash Management), Trade Finance, Lending, FX & Rates, Commodities, Futures & Options and Asset Management.

• Cultivate and develop sustainable client relationship by proactively addressing Greater China-HQ corporate clients’ banking requirements leveraging J.P. Morgan’s global network and value propositions.

• Conduct high quality deal pitches leveraging well-thought account plans, tailor-made pitch books and detailed briefing memo.

• Assume full ownership in end-to-end deal execution with strong sense of responsibility and leadership.

• Support senior bankers in carrying out end-to-end deal process and the maintenance of existing business relationship, as well as the management of KYC on-boarding, renewal and remediation.

Required qualifications, capabilities and skills

• Bachelor’s degree in Finance, Economics or other related disciplines

• Minimum 1 year of experience in a similar corporate banking role is preferred.

• English language skill is essential. Proficiency in Mandarin is a plus to liaise with clients from China markets

• Solid knowledge of corporate banking products is strongly preferred, including credit underwriting, payments, trade finance, FX and commodities hedging.

• Strong financial analytical skills. Able to identify clients’ potential banking requirements via effective quantitative and qualitative analysis including credit & risk analysis, detailed capital structure and business model analysis.

• Display consistent and high standard of personal integrity, partnership and team spirit.

• Excellent communication, negotiation and persuasive skills. Strong influencing skills.

• Proven track record of managing cross cultural environments and fostering inter-department collaboration behavior.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=89b3275629dde21c6354ce09a9144e4b

Responsibilities:

• Provide PM/ BA support to lead for a Regulatory Reporting stream to support transition to strategic end state model, incl requirements, design, test definition, control definition, training, and production readiness.
• Documentation of project artefacts, including, Target Operating Models, BRDs, User Stories, Test Cases
• Deliver requirements, prepare testing plans if any and execute/oversee testing and development of associated project artifacts as required for deliverables.
• Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination, and execution of plan within required timelines and to stakeholder quality expectations.
• Assess and manage risk and issues.
• Support and manage business ad-hoc queries and requirements.
• Foster and maintain relationships with business and technology stakeholders and support engagement in working groups, steercos, and workshops where required.
• Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly.
• Can exercise independence of judgement and autonomy and can operate with a limited level of direct supervision.
• Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

How to Apply:

Interested applicants, please email your resume to [email protected]

Do note that only shortlisted applicants will be contacted

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

For over 88 years, Morgan Stanley has combined old school wisdom with a passion for what's possible. Doing so enables us to provide clients with exceptional service in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions. Together, no challenge is unmet.

Underpinning all that we do are five core values - put clients first, do the right thing, lead with exceptional ideas, commit to diversity and inclusion, and give back. These values, paired with the relentless pursuit of untapped possibilities, allow Morgan Stanley to consistently deliver first-class business in a first-class way.

Morgan Stanley is a worldwide leader in Investment Banking. We are one of the top firms in Mergers & Acquisitions (M&A), underwriting of equity transactions, corporate debt issuance, and high-yield debt financing. With professionals in 30 countries, we are consistently recognized for our performance in traditional and innovative financing techniques, helping clients around the world to make decisions about their business strategy and financial structure.

Internship Programs

Our Industrial Placement & Summer Analysts have the opportunity to be involved in an immersive orientation program and learn about our culture as well as the benefits and responsibilities of being a member of the Firm. You will participate in an intensive division-specific training program focused on developing a strong foundation in the basic skills of financial analysis, accounting and valuation, and work on a wide range of transactions.

In addition, Industrial Placement & Summer Analysts have many opportunities to exchange ideas and network with peers, mentors and senior managers through team-building sessions and benefit from working alongside experienced professionals on meaningful projects during their internship. Our internship programs are designed to provide a realistic view of Investment Banking by having the interns assume the functions of Full-Time Analysts.

Role and Responsibilities

The roles and responsibilities of Industrial Placement & Summer Analysts vary but may include:

• Analyzing detailed corporate and financial information
• Creating statistical exhibits that analyze comparative financial performance
• Building models to illustrate projected financial results and value to companies
• Developing marketing memoranda and delivering sections of research presentation
• Participating in the execution of financings and M&A transactions
• Acting as the liaison for the team and other parts of the Firm

Qualifications and Skills

• You are pursuing an undergraduate Bachelor’s or Master's degree with a graduation date between October 2025 and July 2026
• Knowledge of and a keen interest in finance
• Analytical, adaptive, multi-tasker, team player; possess a strong work ethic and leadership skills
• Extraordinarily high level of motivation and attention to detail
• Commercial instinct and ability to perform under pressure and tight deadlines
• Strong written and verbal communication skills
• Fluency in English is required
• Business fluency in Mandarin is preferred for the program in Hong Kong
• Business fluency in Southeast Asian languages is an advantage for the program in Singapore
• Business fluency in Korean is required for the program in Seoul

Internship Period

• Summer Analyst Program: 10 weeks between June to August 2025

Job Responsibilities

· Perform credit worthiness analysis and reviews for existing and new customers.

· Assess and approve credit limit requests and provide support for payment terms recommendations.

· Prepare monthly credit and market risk reports.

· Comply with established processes.

· Prepare monthly credit and market risk reports.

· Development and implementation of credit and market risk framework and policies.

· Perform full credit analysis and provide credit and payment terms recommendation.

· Execute the annual compliance plan under the direction and supervision of a senior compliance officer or team leader.

· Provide support to senior compliance officers in organising, designing and delivery of compliance training.

· Conducts regular assessments to determine whether policies are compliant with the law.

· Provide compliance advisory to business units and business functions.

· Other duties assigned by superior

Job Requirements :

· Candidate must possess a Degree in related field or equivalent

· Effective team player with at least 3-year experience in risk analysis / control management

· Good team player and problem-resolver

· Self-motivated and be able to work under pressure and have sense of urgency

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.