Associate, Investigator, Group Compliance

Job Purpose

We are looking for a passionate and curious individual to join our Fraud and Internal Investigations Team.

As an Investigations Specialist with our company, you should be passionate in seeking the truth and will assume responsibilities to ensure that investigations are conducted and completed in a comprehensive and timely manner.

The individual is also expected to assist in assessing fraud related escalations and preventing the commission of fraud against our customers.

Responsibilities

• Conduct investigations into fraud and serious employee misconduct in accordance with legal, regulatory and internal policies.
• Compile and document findings and make recommendations for the impacted business or support unit; provide evidence of fraud to the authorities, if necessary.
• Liaise with relevant law enforcement agencies on prosecuting offenders, tracing and recovering of missing assets.
• Liaise with internal and external legal counsel for cases involving litigation; provide external lawyer with facts and evidence.
• Assist with the assessment of fraud escalations from other teams
• Formulate and provide training to BU and SU to enhance their fraud awareness.
• Provide advisory on fraud risk matters.
• Conduct computer forensic or forensic accounting analysis, where applicable.

Requirements

• Degree in Law, Accountancy, Business or any relevant discipline.
• Good analytical skills with ability to work independently with minimum supervision in a demanding and fast-paced banking environment
• 3-5 years working experience in an investigative, internal audit or compliance role within the financial sector or any other relevant industries.
• Strong investigative mindset and interview skills.
• Team player with strong inter-personal, communication, and negotiation skills, as well as the ability to network, engage and influence business stakeholders.
• Excellent written reports and comfortable with usage of MS office suite.
• Additional language capabilities in Mandarin, Bahasa and/or Hindi is a plus.

Responsibilities

• Working closely with sales & marketing on product pricing strategies
• Implement and oversee on product pricing and discounts
• Conduct product and pricing analysis to ensure pricing competitiveness
• Verifying the validity of price and condition inquiries and guaranteeing adherence to all applicable price-related regulations
• Developing SAP Cloud Analytical analytics tools and customized reports
• Stay updated on market trend and competitors’ pricing models
• Ad hoc duties as assigned

Requirements

• Bachelor of Business Administration or Economics or equivalent
• At least 5 – 8 years of pricing analysis experience
• Experience in using SAP system will be ideal

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary

We are seeking an experienced and innovative Data Analyst to join our Greater China Reseller Operations Team, to provide actionable insights derived from sophisticated datasets. The ideal candidate will excel in redefining data into actionable insights, utilizing an integrated approach of analytics, has an eye for continuous improvement (dashboard building, automation and scripting), and machine learning methodologies. In this role, you will work closely with GC Leadership team to identify opportunities to tackle complex problems, drive data-driven decision-making, and contribute to the strategic direction of our business analytics initiatives.

Key Qualifications

• 5+ years of practical experience in a data science role, preferably in a business analytics setting.
• Skilled in the use of statistical tools and programming (including Python, SQL).
• Proven experience with machine learning libraries and frameworks.
• Strong understanding of data structures and algorithms, as well as database management systems.
• Excellent problem-solving abilities and experience in hypothesis-driven statistical testing.
• Proven track record in operationalizing models and integration into business processes
• Experience with Operations Research and optimisation techniques is a plus.
• Strong knowledge of supply chain processes including demand planning, inventory management, and logistics preferred
• Demonstrated skill in data visualisation and communication tools (e.g., Tableau).
• Ability to translate complex data insights into actionable business strategies.
• Exceptional communication and collaboration skills, with a track record of successful cross-functional collaboration.

Description

Your role includes detailed analysis of sophisticated datasets to discover trends and forecast outcomes, which will craft strategic initiatives. A crucial part of your job will be to not only articulate these predictive insights to senior leadership with transparency but also to operationalize these models, ensuring they are integrated optimally into business processes for real-world applications. The PAC RO team is the key operations liaison with Apple’s Reseller Partners and works with our partners to ensure that the supply chain run as efficiently as possible, in order to improve sell through across the fastest growing region globally. Join us as we blaze new grounds and grow our footprint.

Education

Master’s degree in Data Science, Statistics, Computer Science, or a related field.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities:

• Provide domain expertise & focus in the specific industry
• Propose alternative solutions and technologies to improve and bring about high quality system solutions
• Ensure that the resulting IT solution meets the needs of the defined business requirements
• Develop evaluation tools and techniques and contribute expertise to Project Team to ensure that system proposals are fully analysed and evaluated
• Develop technology integration strategies and plans
  Perform an analytical and technical role in requirement gathering, analysis and design and proposal of solution to meet customer's requirements
• Gather, analyse and formalise the client's business requirements
• Must have experience in government projects using Agile methodology
• At least 4 years of software development experience with Degree

As an Institution Business Analyst, your role will be to support the facilities under the cluster in strategic planning, integration, data analytics and developing new innovations in enabling technology to support hospital operations with people management.

Roles and Responsibilities:

Strategic direction

• Direct cluster-focused HIT solutions while enabling required alignment to IT technological governance, cybersecurity and strategic direction
• Support Institution Director in strategic IT planning and management that will address both cluster and institution’s imperatives and be aligned with national HIT directions
• Enable and drive innovation and process improvement in institution and cluster's projects to steer towards transformational change for better outcome

Workplan budgeting

• Collaborate with GCIO and Institution Director to identify IT strategic needs and projects for the cluster and consolidate into the workplan
• Input on high level pre-project assessment and feasibility studies to program
• Plan upcoming projects in conjunction with various stakeholders to ensure synergies for deployment
• Evaluate and prioritise cluster-specific projects for implementation to finalise projects for the work plan

Oversee project approval and delivery

• Manage stakeholders to obtain approval for projects from users
• Collaborate with Program and Project Delivery Teams to determine and manage project requirements and implementation approach, implementation details including technical knowledge, project staffing headcounts, project man-day costs for work plan
• Review risks to ensure that projects are completed on time, meeting requirements and within budget
• Conduct prioritization of projects in work plan and adhoc projects
• Oversee KTLO operations in institution to ensure that SLAs are met
• Oversee the cluster and institution portfolio of projects that projects are delivered according to plan (cost, quality, time) with program teams
• Manage vendors contracted for project delivery or KTLO operations together with program teams

People Management

• Identify the necessary competencies and domain experience required for project delivery and maintenance & support functions
• Determine resource allocation matters such as headcount, location deployment of project teams
• Foster better cooperation, communication, knowledge transfers and competency development amongst cluster, institutions and delivery teams
• Provide supervision to delivery resources dedicated to clusters, which includes providing day to day directions of tasks, review and approval of administrative claims and leave approval

Cluster and Institution Outcomes and KPIs

• Formalise SLAs with cluster and institution users
• Manage and report cluster and institutions portfolio for project development and maintenance & support activities to CIO
• Track KPIs and ensure compliance with target ratings
• Oversee and manage cluster and institution IT audits
• Participate in cluster and institution IT governance, workgroups, hospital operations and project steering committees
• Oversee set-up / participate in cluster / national exercises (e.g. BCP, JCI, DR exercise/ mass casualty/ emergency planning)
• Review relevant cluster policies and procedures (e.g. research data policies)

Qualifications/ Requirements:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 5-7 years of relevant working experience
• Able to write approval / project funding paper for submission
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

Job Description:

WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. This position is made for those who like to be on the field and constantly in the heat of the action!

Responsibilities:

• Respond to IT incidents and requests at your main office and during visits to offices in the region where you are located.
• If necessary, transfer requests and incidents to a more specialized level of support.
• Identify and document recurring problems and make recommendations for corrective measures, as well as participate in their implementation when possible.
• Collaborate with the various administrators and analysts (server, network, security, etc.) to ensure the resolution of complex incidents and the maintenance of infrastructure equipment.
• Develop collaborative relationships with office managers to better understand their IT challenges and work with your IT leader to address these needs as effectively as possible.
• Participate in office deployment, relocation and renovation projects.
• Monitor, report and contribute to the resolution of problems related to shared IT services (audio/video, printers, Wi-Fi, cabling, networking, etc.).
• Preparation and replacement of computer workstations when the local group responsible for the preparation of this equipment cannot respond within the required time.
• Maintain the inventory of IT assets in the CMDB rigorously.
• If necessary, help resolve IT incidents remotely.
• If necessary, assist on day-to-day IT procurement requests for all hardware and software for the assigned office.
• Participate in computer performance testing, report and documentation.
• Guide and train the users on best practices whenever possible and needed.
• Develop collaborative relationships with end users to personalize and improve the service.
• Lead IT induction sessions with a group of new employees to explain where they can find support resources and how to use our systems.
• Maintain and improve the IT work desk, stockroom, etc.
• Contribute to the documentation of IT incident resolution processes.
• Participate in the development of long-term strategies and planning for the future needs of IT services.
• Any other assigned tasks.

Experience:

• A very strong desire to serve and help users.
• A marked interest and a great curiosity towards information technologies.
• Able to communicate clearly orally and in writing. English and one local Asian language (Any additional language capability would be an advantage)
• Know how to manage priorities and customer expectations.
• 2 to 5 years of experience as a level 2 support technician.

Education:

• Degree or certificate in computer science or other computer-related discipline.
• A+, Network Plus or Help Desk Institute certification.
• Proficiency in Microsoft Office 365 and common office tools/software
• Knowledge of ServiceNow.
• Knowledge of ITIL processes.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Our client, a Global leader in trading of Energy related commodities is looking for a Contracts Commodities Analyst to join their team:

Job Scope:

• Verifying and validating transactions within the System for consistency
• Ensuring timely and accurate updates of deals in the system to reflect any changes
• Drafting contracts for Crude and/or products for internal review
• Distributing contracts post-approval
• Recording contracts and associated amendments in the system
• Keeping master templates up to date as required
• Assessing and responding to contracts received from counterparties
• Updating contract-related Excel worksheets/Power BI reports
• Creating tender offers as necessary
• Coordinating with Finance/Legal/Demurrage departments on contract wording and terminology
• Evaluating counterparties' general terms and conditions

Requirements:

• Minimum Diploma/Degree in Business
• Minimum 3- 5 yeras expetience in a Trade Support/ Operations role in drafting and reviewing contracts
• Good understanding of incoterms
• Experience working in Commodity trading environment
• Highly detailed and meticulous

Please contact Brendan Low or email your cv directly in word format to [email protected]

EA License: 16S8131

Recruiter License: R1104469

The successful incumbent will be part of a global team responsible in ensuring seamless trading supply chain processes in SAP, working with various stakeholders to resolve systematic issues, exercise root cause analysis, drive/initiate corrective actions & report results, participate in assigned projects & assist Project Lead in project execution.

Requirements

• Degree with 1 year or diploma with 7 years of experience in supply chain and/or logistics operations
• Proficient in SAP
• Excellent communication skills

This is a 1 year contract with completion bonus

5 days work week (hybrid work culture)

Central location

Candidates may forward your updated resume to [email protected]

Responsibilities:

• To provide support on maintenance project.
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements:

• Diploma or Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• At least 2-3 years of relevant experiences in system administration, network support etc
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is preferred.
• Able to work without minimal supervision
• Able to work on scheduled standby on rotating weeks

To apply, please visit www.gmprecruit.com and search for Job Reference: 22836

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• Supporting and communicating with end users regarding their IT issues
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

To Apply:

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below and send in your resume to <[email protected]>

We regret that only shortlisted applicants would be notified.

Bautista Gia Grace De Guzman | REG No : R23111973

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

About the role

The role is within the finance function which covers Order to Cash, Purchase to Pay, GST, withholding tax, support management and MAS reporting.

We are a growing organisation with lean staff strength, hence the scope of activities to be performed by the role will be relatively broad. We are looking for an intelligent self-starter, who has experience in handling invoicing & receivable, vendor bills & payment operation, GST and financial reporting, willing and capable of learning all aspect of business finance.

The job entails working closely within the finance team as well as in close collaboration with business teams.

Responsiblities

Purchase to Pay

• Processes accounts payable invoice matching and verifying with purchase orders, delivery Order/goods receipts.
• Ensure accounts payable invoice and expenses claims are accurate, properly coded and approved by relevant cost center Manager.
• Generates electronics (online) payments to vendors, ensure cheques are authorized and in line with Corporate Policy and processes.
• New Vendor registration to ERP, correspond with vendors and respond to inquiries, reconciling Supplier Statement
• Clear and reconcile unallocated payments in ERP systems
• Ensures completeness of balance sheet schedule every month include reconciliation of payments, prepare analysis of accounts, monitor accounts to ensure payments are up to date.
• Research and resolve invoice
• Prepare journal voucher, ensure timely closing of Expense and Account Payable accounts
• Perform bank reconciliation and recording of transactions from bank activities.

Order to Cash

• Perform Abaxx’s invoicing and reconciliation activities to ensure timely invoicing and collection from clearing members.
• Provide timely updates of collection status and escalation of unresolved issues to business stakeholders for timely follow up and intervention,
• Prepare journal voucher, ensure timely closing of Revenue and Account Receivable accounts,
• Perform bank reconciliation and recording of transactions from bank activities.

Monthly, Quarterly and Year-end Reporting

• Support GST accounting, preparation of quarterly GST declaration for approval and submission for all Singapore entities
• Support withholding tax payments activities, preparation of annual compliance declaration for approval and submission for all Singapore entities
• Responsible for bank confirmation activities in support of annual financial audits
• Support various reporting/compliance activities: management, shareholder(s), MAS

Digital Transformation

• Support the enterprise effort in digital transformation with focus on optimizing internal control and reporting activities

Participate in projects and various management initiatives

Requirements

• Professional accounting qualifications such as ACCA, accounting degree, accounting diploma
• 3 to 5 years of relevant working experience in Finance operation. Experienced in an exchange, commodity house or financial institution will be an advantage
• Knowledge of accounting principles and internal control
• Ability to manage multiple priorities and work well under time pressure
• Good verbal and written communication skills, able to communicate effectively with people at all levels
• Meticulous, conscientious, hands-on
• Able to work independently with minimal supervision
• Oracle NetSuite system experience is an advantage
• Proficiency in MS Office especially Microsoft Excel. Additional proficiency in Microsoft Words, PowerPoint, flow-charting, work-flow documentation will be an advantage

Responsibilities:

• Provide continued support for system post go live (Review Change Requests, and prepare submission for approvals etc)
• Provide advisory, assist to drive and support initiatives of departments. (e.g. New services)
• Co-ordinate with work stream and project leads to report and document on the project status of various projects.
• Work with Departments IT SPOCs or representatives to plan; and ensure that the departments IT budget are submitted timely.
• Monitor and track utilisation of department IT budget.
• Manage and track on the system/devices risks and any deviation; and take appropriate mitigation action.
• Data Compliance – Lead the team to work with relevant stakeholders in establishing, maintaining and compliance of the data
• User Access Governance – Lead the team in establishing, reviewing and audit of the user access policy and procedures.
• IT Audit Management – Lead and conduct audits as per required (Routine/Ad Hoc)

Requirements:

• Degree in Information Technology, Business Analysis or equivalent, with at least 15 years of relevant experiences.
• Prior experience in healthcare industry, business analysis, project coordination, communications or change management are added advantages.
• Able to drive strategy, design, implementation to deployment.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23659

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Description

• Industry/ Organization Type: Investment Holding Group
• Position Title: IT Infrastructure Engineer (In-house)
• Working Location: Ang Mo Kio
• Working Hours: 5 days (Monday to Friday: 9 am-6 pm)
• Salary Package: Up to SGD 4500 + AWS + Performance Bonus + Allowance
• Duration: Permanent

Key Responsibilities

• Build and maintain the hardware and software components of the company’s IT network to enable server uptime of 95% and above
• Support the IT infrastructure with a focus on the Data Centre environment, telecommunication and data communication links, network routing and switching, firewall and security, SAN storage, server virtualization and OS maintenance, database management, end-point protections
• Maintain IT Operations & system/network appliance, IT Administration & Resource Planning
• Business Recovery, Security Risk & Operational Risk, Project Management, Documentation & Work Procedure Manual

APPLY NOW!!!

• Min. Diploma in Computer Science, IT, or equivalent
• Min 3 years of working experience in an IT operation environment
• Technical knowledge – Network switches, servers, PCs, printers, and other equipment all fall under the IT infrastructure engineer’s purview
• Have the knowledge to manage VLANs on wired/wireless networks
• Have knowledge of supporting M365 services, Azure AD and PowerApps

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65701 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Responsibilities

• Assist in overseeing offshore vendor in functional testing for banking application
• Analyse and review requirements
• Work closely with Business Analysts and Developers on understanding requirements
• Define test coverage and create test cases with test data
• Review test case and test evidence from vendor
• Execute manual test
• Run automation test and update automation test script when required
• Participate in performance test when required
• Ensure defects are logged with proper closure in Defect Management System
• Perform other tasks as and when assigned

Job Requirements

• Bachelor's degree with min. 3 years of testing experience in banking application
• Experience in working with offshore vendor is preferable
• Experience in Automation Test or Performance Test is preferable
• Familiar in JIRA Defect Management System
• Strong analytical skill
• Good communication, interpersonal and presentation skills

• To diagnose and resolve software and hardware related incidents, including operating systems
• Breakfix replacement of hardware parts to resolve issues
• To escalate complex issues to next level for assistance
• Provide accurate and timely documentation in IT Service Management Tool
• Perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
• Maintain a high level of customer satisfaction

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or relevant
• Prefer with some experience in Desktop support
• Working in a Bank environment
• 5 days work at Raffles Place
• Salary $2500 - $3000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

Company

Our client is a multinational engineering firm and is expanding in the region. They have a newly created role, seeking for a Japanese and English bilingual speaking, hands-on, individual contributor IT Manager to communicate and partner effectively with their HQ based in Japan to ensure alignment of the Asia Regional Hub with global strategies. Technical experience in maintaining and operating SaaS enterprise applications such as SAP Concur are required to be successful in this role.

The Role

You will design and implement IT solutions for the Asia Regional Hub, ensuring alignment with global in developing, maintaining, and operating enterprise systems, including SAP Concur, external data linkages (banks, contractors, etc.), and other SaaS business systems. You will apply group-wide IT governance, security, and large-scale strategy to companies under the Hub, providing IT support to Hub users through contact points, request fulfillment, incident response, and operations. You will be the primary contact for all IT inquiries and supporting users in fulfilling their requests, manage incidents, responding to IT failures and maintenance needs, and delivering educational content and training to users. You will also maintain and operate the Group common platform, including approximately 10 Microsoft365 solutions, and managing device fleets (PCs, iPhones, iPads, MFPs).

Your Profile

You must possess at least 10 years of IT expertise in fast-paced, global/ regional environment, Japanese and English bilingual language capability to communicate effectively with the Japan HQ and deploy regional initiatives. You will need a diverse IT skillset in both office automation (managing Microsoft365, PCs, iPhones, multifunction machines, and base networks) and IT user support, honed through service desk experience. Experience at a global company's regional headquarters, along with project management for enterprise application development and hands-on development, maintenance, and operation (experience with SAP Concur and S/4HANA a plus). But beyond technical expertise, we value independent thinkers who can analyze situations objectively, propose innovative solutions, and champion their implementation, not bound by the status quo. If you have this dynamic blend of skills and drive, we encourage you to apply!

Apply Today

Please send your resume, in WORD format only and quote reference number ET12874228, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim EA Registration No: R1109288

• Support the organisation's data centre services through monitoring and management for system, network and facilities
• Perform computer operations including account and tape management
• Incident management and act as escalation point to any facilities and system / network
• Manage and administer the service desk operations
• System alert monitoring and perform necessary escalation
• Liaison with landlord / vendor with regards to utilities, building services / facilities and systems issues
• Assist in planning and execution of disaster recovery activities
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Review of the data centre operations and report any gaps and issues
• Maintain proper IT documentation and prepare monthly reporting

Role:

Costing Analyst (F&B / Retail / Financial Planning / ACCA / Up to $4200)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Bishan)
• 5 Days work per week (9am to 6pm)
• $3200 to $4200
• Degree in Accounting / Business / ACCA or equivalent + 1 to 2 years' business analysis / financial planning and analysis experience
• F&B/Retail industry experience would be an advantage
• Career Progression Opportunities

Job scopes

• Responsible for monthly variance analysis and reporting to assist management in decision making and improving operating efficiencies.
• Review and analysis on PPV.
• Process, evaluate, interpret and report of stock/cost information for monthly closing schedules and reconciliation.
• Support the annual budgeting process and monthly P&L forecasting/analysis.
• Assist in projects to better improve cost savings and efficiencies and support cross functions in their improvement projects.
• Assist in implementation of BOM and PIB system.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

Responsibilities

• Understand client’s request and demand
• Design, test and develop localization and customization ERP/ Cloud solution along with the team.
• Establish and oversee development assets and timelines, such as setting up the system as well as integration assessment.
• Perform review and testing of integration on deliverables before handing them to the users for UAT.
• Investigate all noted errors and carry out amendments and testing to ensure that the system functions properly and effectively.
• Fix and solve technical issues during project delivery.
• Create documents for design, technical requirements, process documentation, system installation documents, ERP integration systems and so on.
• Provide technical pre-sales support.

Requirements

• Bachelor of Information Technology, Engineering or equivalent
• At least 2 - 3 years of system implementation experience with business applications and cloud-based services
• Knowledge of ERP solutions (SAP, Oracle, Netsuite, Microsoft Navision) will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities
1) Investigate and resolve customer remittances queries in accordance with the established service level agreement and payment guidelines .

2) Work with business units , agent banks/correspondent banks to resolve remittance queries .

3) Process failed remittances in accordance to procedures

4) Other ad hoc tasks assign by Team Manager .

Requirements
1) related experience in payments is highly desired.

2) fresh graduates with the right attitude can be considered .

3) possess strong problem solving and analytical skills.

4) good knowledge of intermediate level Excel functions ( v lookup, pivot table)

5) good verbal and written communication skill.

6) able to work well in a team.

Responsibilities

• Responds to orders via phone and email, enters and verifies the items, moves orders to fulfilment, notifies customers of stock outs, and provides an estimated delivery date.
• Boosts orders by presenting features, making related item suggestions, and looking up past purchases made by the customer.
• Acquires, qualifies, and advances prospects referred by national accounts, outside sales, and marketing.
• Finds methods for ongoing process improvement.
• Gathers, creates, and follows up on written or spoken quotes in order to obtain orders or ascertain the cause of an order's loss.
• Examines open customer order reports and responds to open items, including those that might put the customer's promised delivery date in jeopardy.
• Keeps track of customer notifications, related expediting reports and notices, and backorder reports from the distribution system.
• Notifies management of market trends, competitive pricing, and client feedback.

Requirements

• Bachelor or Diploma in Business Administration or Information Technology or equivalent
• At least 2 - 3 of sales and sales administration experience preferably from IT/ security solution industry
• Capable of traveling up to 25% per annum

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Commercial Responsibility

- Manages the Order Portfolio and prepare customer meetings/presentations.

- Consolidates monthly sales report from customers.

- Manages the request of credit and debit notes for customers (margin compensation, cost discrepancies or defective claims).

- Handle pricing updates for customers (cost price, retail prices, discounts, margin etc).

- Prepare statistic reports to support promotion plans on discontinued and slow movers.

- Manage shipping schedule and follow-through with commercial team, planner, logistics for order delivery and documentation requirements.

- Manage master customer data files (commercial conditions, project’s status, etc.).

- Manage the discontinued skus files and inform the customers.

- Coordinate with mktg team to manage changes of visuals and shipments of mktg materials.

- Other miscallaneous office maintenance.

2. Customer Relationship Responsibility

- Manages customer relations together with the Key Account Manager .

- Propose new orders for customers based on availability inventory list, best sellers, newness.

- Handle customer/consumer enquiries and direct after sales/returns/short shipment request to Customer Service.

3. Administrative Responsibility

- Sourcing and booking of travel arrangement for the department.

- Ordering and maintaining samples/Catalogues.

4. Coordination for Buying Presentation

- Prepare for bi-yearly buying presentation in Italy, HK and Singapore

- Contact customer and manage buying presentation schedule.

Requirements:

- Degree graduate in Business/Marketing.

- Working experience in similar sales/marketing coordination/executive role.

- Those with exposure in Travel Retail will be highly regarded.

- Proficient in Microsoft Office Applications, especially in Power Point Presentations and Excel (spreadsheet functions like V-Lookup, concatenate, etc.).

- Excellent planning, organisational and analytical skills.

- Independent and self-motivated individual, with strong interpersonal and comm. Skills.

- Willing to travel (20-30%).

Niharika Shrivastava

EA LIcence No.91C2918

Personnel Registration No R1223537