Job Description:

Involved in developing an organization’s multi-channel communication strategies in Singapore:

• Developing Web application and implements the most efficient and cost-effective solutions.
• Design, develop, maintain, e-commence and data analytic platforms and interface complex web application using ASP.NET, PHP, HTML, CSS, XML, JavaScript, Magento framework, Bootstrap, Web services and other scripting/programming languages in the design and implementation of web application projects.
• Supporting e-store development and ERP system, back-end technical support and digital marketing operations.
• Supporting technical issue of website Domain, Server Monitoring, Software Installations, Back-Up and Restore, Security setup and SSL on Linux server reliable with Web Hosting companies.
• Setting up of Mobile responsive and secured websites.
• Provide recommendations, keyword research and content development- SEO and SEM campaigns, Google Adwords- tracking and data analytics.
• Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects.
• To work in Singapore company with an IT Team.
• Other ad-hoc duties as assigned.

Requirements:

• Min. Diploma in Web Development or equivalent.
• Experiences in .net (Visual Studio), C#, ASP.net (Web development), Ms SQL 2008/2012, Full SDLC.
• Experience in ERP (Finance, SD, MM, WMS, etc) system concepts and application development.
• Those who have experience in Qlik View, c-panel, Magentos, PHP, Mobile Apps will be an added advantage.
• Proficiency in Photoshop CS 6.0 and video-making/editing software.
• Good command of English.

Interested candidates, do send your resume to [email protected]. ONLY shortlisted candidates will be notified through email for an interview.

Responsibilities:

• Responsible to support the BAU Operation of the Financial Market Data system.
• Monitoring the Market Data infrastructure. Managing L2 support – Systems alerts, data integrity, systems connectivity, and vendor issues.
• Diagnosis, research and resolution of the issues
• Create and implement Change Management cases
• Take part in Software Release Management
• Update Knowledge base, run-books, scripts, ITRS rules
• Engage and provide user support for all matters related to Financial Market Data system.

Requirement:

• Bachelor's degree in Computer Science, Information Technology, or any related field of study
• At least 6 years of L2 technical and systems support experience on Financial Markets Data Systems, with hands-on experience in Geneos ITRS (a must).
• At least 10 years in Linux systems & Networking (Routing, Switching & troubleshooting) to manage the project load.
• At least 3 years working experience in ServiceNow tool is must to automate workflows.
• Proficient in Knime and Looker Studio modules is must. Prior Experience in adding data source to looker studio.
• Hands-on experience in RTDS, Exegy, DACS
• Excellent reading and speaking skills in English and Korean language as the role will need to interact with Korean speaking customers and vendors.

Be a part of a revolutionary change - find your future in our future

At PMI, we’ve chosen to do something incredible. We’re transforming our business to deliver a smoke-free future. We're disrupting our company from the inside out. Our transformation is redefining every area of our business. From where and how we make and sell our products—to how we engage our consumers and society.

To support this vision, PMI is evolving into a science and technology-based, consumer-facing, multi-category company—and Information Technology (IT) is a vital partner in helping to lead the way. As we accelerate PMI's vision, we get to dream big too.

With unique and transformative IT projects matching all levels of skill and ambition, we've taken on the spirit of a start-up, with the freedom to craft and define our digital future, but with the support and scope of a vast global business.

YOUR DAY TO DAY

You will support the design, build and deployment of IT Solutions and IT processes. Engage with stakeholders to understand current and future business requirements and their impact on the IT landscape.

You will…

• Understand the IT Service delivery model, IT processes and IT portfolio of solutions.
• Provide guidance to customers to enable them in executing their strategic plans through the application of relevant principles, practices, standards, processes and tools within assigned scope.
• Support in the design, build and deployment of IT solutions or IT processes and/or delivery of IT services by working closely with relevant functional teams (internal and external), in line with the annual and long range plans.
• Create and maintain systems/services documentations, training programs/materials, operating manuals within assigned scope.
• Adhere to relevant principles, practices, procedures and standards in order to achieve quality and compliance of solution and services.
• Collaborate and share knowledge and intelligence with colleagues in IT and other functions, on matters such as applicable principles, practices, standards, procedures and guidelines, efficient use of tools and technologies

Who we’re looking for

• University degree (Information Systems, Engineering, Business Administration or equivalent) with additional certificates, degrees or experience in IT
• 2-4 years of experience in Information Technology or Business Function
• Experience in multinational Co.
• Experience in Project Management and Service Management
• Net, MSSQL basic queries and administration, SalesForce, PowerBI are preferred but not mandatory
• Ultimately, personality means more to us than skills. If you have the passion and mindset, we’d urge you to apply: we will help you develop the skills.

WHY SHOULD YOU JOIN US?

At PMI IT, we believe success to be fuelled by our employees, depended on them coming to work every single day with a sense of purpose and an appetite for challenge. We are a people first organisation committed to empowering you to take risks, grow and explore. Here’s what sets us apart:

• We’re redefining the big picture of well-being and personal development. We seek the best professionals but recognize them as parents, caregivers, family, and community members. We look after each other and care for our people, so wherever you join us around the world, we’re committed to providing the type of benefits only a company like PMI can offer
• Being the fastest learning IT organization in the world is core to our culture, so we invest significantly in developing our people. From mentoring to technical certifications, stretch roles, soft skills development, and executive education, we help our people develop the skills they need to do their best work and create their own unique impact.
• At PMI IT, we believe diversity and inclusiveness are essential to every industry. We’re proud that our culture is built upon strong corporate values, a foundation of respect and belonging, and a commitment to diversity and inclusion that welcomes a variety of skill sets, backgrounds, and experiences.
• We see digital technology as disruptive, and possibilities as endless. Our teams work with innovative technologies such as Cloud, APIs, IoT and AI, supported by management practices and principles such as Agile, Design Thinking, and Product Management.
• Every single IT member is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If our culture and mindset resonate with you, we look forward to receiving your application and getting to know you.
• Together, let’s deliver a smoke free future.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

The security analyst is responsible for analysing cybersecurity events, improving threat detection capabilities and procedures. If an event results in a security incident, the analyst will work with the relevant stakeholders to respond and contain the incident.

Key Responsibilities:

- Improving threat detection capabilities, driving lessons learn from incidents and identifying potential gaps in security controls.

- Responsible for maintaining detection capabilities for the SOC.

- Analyse large dataset and correlate information from various sources to identify the root cause to an incident.

- Enhance and drive improvements for SOC detection and response playbooks.

- Take the lead in incident response to minimize the impact of a security incident to our organization.

- Work cooperatively with various IT infrastructure team, applications and business units for the effective operations of the security.

Qualifications:

- 3 years or more relevant working experience in information security technologies.

- Understanding of the tactics, techniques and procedures of cyber advesaries.

- Insurance / Financial industry experience.

- Industry certifications CISSP, CEH, or GIAC preferred.

- Experience in Splunk preferred.

- Comfortable with analysing and processing large datasets.

- Good interpersonal and communication skills.

- Willing to learn and able to work well in a team.

• Liasing with our external network team
• Monitoring network performance and addressing issues in a timely manner.
• Maintaining server hardware and software
• Performing routine maintenance tasks, such as system backups, updates, and patches.
• Providing end-user support for desktops, laptops, and mobile devices, including hardware and software troubleshooting, installation, and upgrades.
• Collaborating with internal teams and external vendors on complex technical issues
• Implement infrastructure improvements.
• Develop and document IT policies, procedures, and best practices.
• Conducting regular security audits and implementing measures to protect network and data from cyber threats.
• Actively participate in IT projects, such as system migrations, upgrades, and implementations.

Rotation Shift required:

AM shift - 9:00am to 6:00pm

PM shift - 3:00pm to 12:00am

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Provide technical support to users on computer hardware, software and networks

- Log support requests to relevant vendor to resolve issues

- Assist to maintain and manage inventory

- Provisioning and deprovisioning PCs when staff onboard and offboard

- Perform any other duties/projects assigned

Requirements

-Relevant experience or related ITE/diploma education

-Candidates with no experience are welcome to apply as well

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Position Overview

The IT Data Analyst, APAC reporting to Head of IT, APAC will play a critical role in driving breakthrough results for Shark Ninja’s APAC operations by developing and operationalizing data-driven solutions. This role will focus on creating and maintaining business dashboards, market share reporting, investment analysis, NPD tracking, and setting the stage for a comprehensive APAC Data Warehouse and Reporting solution.

Here are some of the EXCITING things you will get to do:

Roles & Responsibilities

APAC Data Warehouse and Reporting Solution:

• Work closely with stakeholders to map out the current IT data landscape, understanding data sources, granularity, and update frequency.
• Support the Data Cloud & Architect Manager in the setup of a future state data warehouse and reporting solution.
• Rebuild and transition reports from existing platforms (Power BI, Tableau) to the finalized reporting tool.

Holistic Business Dashboard Development:

• Consolidate and define key business KPIs across financial, commercial, and operational metrics.
• Design workflows to streamline the dashboard creation process, integrating with current systems and preparing for future data warehouse implementation.
• Provide high-level analysis and actionable insights to drive APAC business performance.

Market Share Reporting & Analysis:

• Develop a standardized dashboard for market share reporting across local markets.
• Automate market share reports and collaborate with the sales and CI teams to provide insights on SharkNinja’s portfolio and key competitors.
• Operationalize monthly market share highlights for timely and impactful reporting.

Investment Analytics:

• Collaborate with cross-functional teams to design frameworks for assessing ROI for various investments
• Provide insights on investment effectiveness and assess data readiness across regions for further application.

NPD (New Product Development) Launch Readiness Tracking:

• Develop systems to efficiently track NPD readiness, highlighting the potential for market success.
• Operationalize post-launch tracking to assess progress toward key targets and enable timely course correction.

Required qualifications / experience:

• Min Masters in Data Science, Business Analytics, Information Technology, or a related field.
• Strong proficiency in data analysis tools (e.g., SQL, Power BI, Tableau, Excel) and experience in developing dashboards and reporting systems.
• Excellent problem-solving and analytical skills, with a focus on actionable insights.
• Experience collaborating with cross-functional teams (sales, marketing, finance).
• Familiarity with data warehousing principles and reporting tool integration.
• Strong communication skills, with the ability to present complex data insights to stakeholders at various levels.

About Activants

Activants helps companies in their digital transformation journey by designing and delivering process automation to improve business performance and increase customer satisfaction. Headquartered in Singapore, Activants specializes in the implementation of business process management, robotic process automation, ML-powered document capture and document management for government, insurance and financial institutions. Our solutions include accounts payable and accounts receivable automation, certifications and accreditations system, customer on-boarding, incentives and grants management, scholarship and awards management system, and insurance claims system.

Business Analyst Responsibilities:

1. Analyse and synthesize information provided by business users
2. Responsible for drawing out the actual needs of stakeholders, not simply their expressed desires
3. Defines the requirements in detail, identify the problem that the business is experiencing and state clearly and unambiguously what the business needs in order to resolve its problem.
4. Create a business case which shows how a problem is being tackled, how much it will cost to resolve the problem and what benefits the organisation can expect to see once the problem has been resolved
5. Align the needs of business units with the capabilities delivered by our solution by constantly checking to ensure that a change is in-line with the expected business benefits and to ensure that the business case is still relevant
6. Work to facilitate communication between organizational units
7. Work with the development team and solution architect to create the design and define exactly what the solution should look like
8. Serve as a bridge between business users and application developers

Business Analyst Requirements:

1. Diploma or higher in computer science or relevant field
2. 2 years of experience as an IT Business Analyst or similar role
3. Understanding of networks, databases and other technology
4. Analytical thinking and problem-solving skills
5. Ability to elicit business requirements from clients
6. Strong time management skills and able to complete tasks on schedule
7. Being detail-oriented and capable of delivering a high level of accuracy
8. Oral and written communication skills
9. Interpersonal and consultative skills
10. Candidate that is able to start work immediately or within short notice would be advantageous

Employment Benefits:

1. Five day work week
2. Performance bonus
3. Flexible working arrangement
4. Hospitalisation and outpatient insurance
5. Birthday voucher
6. Professional training
7. Quarterly team building activity
8. Staff recognition and awards

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Analyze, design, and implement IT systems to meet business needs.
• Provide advanced technical support and troubleshoot complex IT issues.
• Collaborate with stakeholders to gather requirements and develop technical specifications.
• Ensure the security, integrity, and availability of IT systems and data.
• Monitor system performance and implement improvements as needed.
• Manage and support IT projects, including planning, execution, and post-implementation review.
• Develop and maintain documentation, including system architecture, processes, and procedures.
• Mentor and provide guidance to junior IT staff.
• Stay current with emerging technologies and industry trends to recommend and implement innovative solutions.
• Coordinate with vendors and service providers to ensure seamless integration and support of IT services.

Requirements:

• Diploma in Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in IT analysis, support, and project management.
• Strong knowledge of IT infrastructure, including servers, networks, and databases.
• Proficiency in various operating systems, such as Windows, Linux.
• Experience with cloud computing platforms (e.g., AWS, Azure) is preferable.
• Familiarity with cybersecurity principles and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., ITIL, CompTIA, Microsoft, Cisco) are a plus.

Location: Chai Chee Road

Overview:

• We are looking for an IT Operations Support Analyst to maintain and support our IT operations. The role involves developing batch jobs, managing cron jobs, and ensuring the stability of IT systems. Ideal candidates will have experience with .NET, SQL databases, and scripting for operational processes.

Key Responsibilities:

• Monitor and maintain daily IT operations and system performance.
• Develop batch jobs using .NET and manage cron job scheduling.
• Troubleshoot and resolve operational issues related to systems and databases.
• Collaborate with teams to implement solutions and improve processes.
• Provide Level 1 and 2 support for system incidents and service requests.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and ability to work independently.

JOB DESCRIPTION

• Provide technical support for Windows servers and network to ensure maximum uptime.

• Manage Cloud Infrastructure and Services such as Office-365, Veeam, SpamTitan, Cloudflare

• Administer security products such as firewall, spam filter, phishing test tool etc

• Design and maintain SharePoint Intranet

• Provide desktop support and standby duty.

RELEVANT EXPERIENCE

• Experience in Windows 2012 and abv administration, patching, backup and restore

• Experience in network administration such as VLAN setup, switching, routing, DNS etc.

• Experience in Cloud technologies and cybersecurity concepts

• Experience in desktop hardware and software diagnostic, configuration, and support

• Diploma/Degree in IT with at least 3 years’ experience

• Friendly disposition

If the above role is a good fit for you, or if you know anyone who might be good for the role, please get in touch with an updated CV and I'll be in touch!

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs.
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• At least 5 years of relevant experience
• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to Microservices based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

We are seeking a dynamic IT Project Manager/Business Analyst to lead the development and deployment of a new healthcare IT product. The ideal candidate will have a blend of technical expertise, project management capabilities, and a knack for stakeholder engagement. This role requires a hands-on approach to managing the project lifecycle, ensuring seamless collaboration between technical and business teams while contributing to coding and development tasks.

Key Responsibilities

Requirements Gathering & Analysis:

• Collaborate with stakeholders to define and document detailed business and technical requirements for the new product.
• Translate business requirements into technical for the development team
• Identify risks and technical challenges at the requirements stage to plan mitigation
• Estimate effort and plan timeline for delivery to propose to the program director

Stakeholder Management:

• Act as the primary point of contact between technical teams and business stakeholders, ensuring alignment of technical deliverables with business objectives.

Development & Coding:

• Contribute technical expertise, particularly in coding with Python and object-oriented programming languages such as Java.
• Leverage full stack development skills to support technical teams during critical project phases.

UI/UX Contribution:

• Provide input into user interface design to ensure it meets user needs and aligns with the product's functionality.

Quality Assurance:

• Lead quality assurance processes, including test case development, to ensure a high-quality product launch.

Problem Solving:

• Tackle project challenges proactively by identifying root causes and delivering practical solutions under tight deadlines.

Communication & Collaboration:

• Clearly articulate complex technical concepts to non-technical stakeholders and present updates to diverse audiences.
• Work closely with cross-functional and geographically distributed teams to achieve project objectives.

Your Profile

Experience:

• At least 3 years managing large-scale IT projects, preferably involving new product development and deployment.

Technical Skills:

• Proficiency in Python and object-oriented programming (e.g., Java).
• Experience in full stack development.
• Familiarity with UI/UX design principles.
• Solid understanding of quality assurance processes.
• Agile development experience.

Soft Skills:

• Strong problem-solving and critical-thinking abilities.
• Ability to convey technical concepts to non-technical audiences.
• Excellent communication, presentation, and interpersonal skills.
• High tolerance for stress and adaptability to dynamic environments.

Preferred Attributes:

• Independent and proactive problem solver.
• Highly organized with exceptional prioritization skills.
• Experience working within cross-functional and distributed teams.

Senior IT Business Analyst/Product Design
Duration: 12 Months (convertible to perm)
Location: Beach Road


YOUR RESPONSIBILITIES:

• Lead program/project requirements and design sprints to define business and technical requirements through design implementation.
• Manage the requirements delivery (planning, estimation, risk management, reporting) to succeed in meeting overall program/project delivery.
• Leverage business knowledge to advise features/requirements priorities to delivery leads and/or product owners.
• Gather requirements by facilitating/coordinating meetings and conversations between business users, product owners, designers, SMEs, tech leads, and other relevant stakeholders.
• Identify people and systems impacted by functional and non-functional requirements.
• Collaborate with AI-enabled tools and methodologies to ensure requirements are effectively integrated into AI-supported workflows.
• Create/gather acceptance criteria in user stories and prepare any requirements specifications.
• Validate AI-generated outputs, ensuring alignment with business objectives and compliance with pre-set rules.
• Proactively engage, manage, and build strong relationships with clients and stakeholders.
• Work closely with Developers, DevOps engineers, Designers, and QA teams during all phases of the development lifecycle.
• Participate actively in mob programming sessions to facilitate AI-supported collaboration and contextual alignment among team members.

Requirements:

• Degree in Information Technology or equivalent.
• Relevant domain: Financial Institution, Retail, E-Commerce, Environmental, Social, and Corporate Governance (ESG).
• With more than 5 years of working experience in IT business analysis, including experience in AI-driven workflows or collaborative AI-enabled team structures.
• Good understanding of enterprise applications or prior experience in various tech products/development stacks is ideal but not mandatory.
• Strong familiarity with AI tools such as ChatGPT, GitHub Copilot, Jira Automation, or other AI-enabled platforms is a plus.
• Participated in full software or product development cycles.
• Knowledge and experience of Agile development practices.
• Experience working within teams or other high-collaboration environments is highly desirable.

YMCA of Singapore

JOB SUMMARY

- As a Business Applications Analyst at YMCA of Singapore, you will play a crucial role in enhancing and maintaining our business application systems that support our core organisational functions such as Finance, Human Resources, and Customer Relationship Management (CRM). You will lead efforts in projects requirement gathering, conducting gap and impact analyses, and ensuring that our business processes and applications align effectively and run optimally with our operational needs.

RESPONSIBILITIES

- Lead and collaborate with business stakeholders on the requirement gathering, gap and impact analysis process, working closely with department heads to identify system needs and optimize workflows.

- Create detailed documentation for As-Is and To-Be, including business requirements documents (BRDs), functional requirements documents (FRDs), and use cases.

- Design and implement solutions that enhance functionality and user experience in our key systems such as financial accounting, HR management, Student Management and CRM platforms.

- Manage projects related to the development and deployment of new software applications and enhancements to existing applications.

- Collaborate with IT team members and external vendors to ensure timely delivery of technology solutions.

- Provide ongoing support to users, ensuring effective deployment and proficient use of business application systems.

- Stay updated with the latest trends and technologies in business applications relevant to the non-profit sector.

- Collaborate with external vendors and service providers, ensuring adherence to service level agreements and fostering productive partnerships.

- Develop test plans and test cases based on the requirements and functional specifications.

- Provide regular updates to stakeholders on project progress, changes, and issues.

JOB REQUIREMENTS

- Educational Background:

• Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or related disciplines.

- Professional Experience:

• Experience in business application project, particularly with systems related to Finance, HR, and CRM.
• Proficiency in business requirements gathering, gap and impact analysis and documentation.
• Demonstrated at least 1 year experience of leadership in project and ability to manage multiple projects simultaneously and under tight deadlines.
• Problem-Solving and Customer-Centric Approach: Strong problem-solving and critical-thinking abilities. Attention to detail and commitment to data accuracy. A comprehensive approach to systems thinking, recognizing the interconnections within enterprise business systems, and prioritizing the needs of customers and users
• Strong interpersonal and communication skills (Written and Verbal), capable of working collaboratively across various departments.

- Technical Skills (Good to have):

• Proficiency in Windows, SQL Server, SharePoint, and Internet technology.
• Experience with various application such as CRM software (e.g., Salesforce, Dynamics 365), financial management systems (e.g., Oracle, Business Central).
• Strong knowledge of database management and data integration tools.
• Familiarity with project management and techniques.
• Proficiency in data analysis and visualization tools (e.g., Excel, Power BI).
• Experience in Microsoft Power Automate
  

Our client, one of Asia-Pacific’s leading organizations is looking for:

Senior IT Security Analyst

Responsibilities:

• Oversee the entire incident response lifecycle from detection to resolution.
• Lead investigations of IT security incidents and ensure thorough root cause analysis and remediation.
• Develop and implement advanced threat detection and monitoring strategies.
• Utilize SIEM, EDR, and other security tools for timely incident detection.
• Prepare and present detailed reports on threat statistics to stakeholders.
• Use data visualization tools to communicate threat trends and insights.
• Evaluate and integrate new technologies to enhance security operations.
• Coordinate with internal, external stakeholders, and vendors during incidents.

Requirements:

• Degree in Information Systems, Computer Science, Cybersecurity, or a related field.
• Professional Certifications in incident handling and security analysis preferred.
• GCIH or its equivalent is preferred
• Experience in IT security, with a focus on Incident response
• Intermediate knowledge of security operations, incident analysis, incident handling, and vulnerability
• management or testing, system patching, log analysis, intrusion detection, or firewall administration
• Proficiency in Security Information and Event Management (SIEM), Endpoint Detection and Response
• (EDR), traffic and packet analysis, digital forensics, and cloud security.
• Experience in Blue/Purple teaming, firewall, Intrusion Prevention Systems (IPS), Web Application
• Firewalls (WAF) administration, virtualization, and cloud technologies.
• Knowledge and experience in Linux/Windows/Database technologies preferred.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “IT Security Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Role Purpose

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilites

• Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.
• Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.
• Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.
• Lead, coordinate and participate in improvements as they relate to the on-site IT environment.
• Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.
• Test fixes to ensure problems have been adequately resolved.
• Perform post-resolution follow-ups to customer requests.
• Evaluate documented resolutions and analyse trends for ways to prevent future problems.
• Field incoming requests from customers via both telephone and e-mail in a courteous manner.
• Build rapport with customers.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Prioritise and escalate problems (when required).
• Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
• Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.
• Serves as a back up to the IT Support Technician as appropriate.
• Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.
• Supports operates and maintains AV equipment for live meetings and events.
• Provides support and demonstrates expert knowledge for online webinar tools and applications.
• Acts as backup trainer when requested.

Senior IT Business Analyst (Digital Transformation)

An established company is looking for a Senior IT Business Analyst to be part of the digital transformation journey! Working together as a team to modernize and transform business and IT capabilities and facilitate digital innovation, exploration and adoption of new technologies.

Responsibilities

• Work closely with business users, technical teams and vendors to analyses and define business specifications, and baseline the functional requirements after user review. This includes the end to end process from requirements gathering, POC, solution analysis, system analysis, testing till delivery.
• Map business process and identify business improvement opportunities, and develop business cases with the use of sustainable and cost effective IT solutions.
• Embrace new technologies and dive deep for successful adoption.
• Bring value to business users by providing recommendation on best practices in exploiting appropriate technology, improvement of work processes, facilitating and supporting business users’ change management process and influencing their alignment with the business vision.
• Provide application support to daily operational needs and resolve issues when required.

Requirements

• Degree in Computer/Computer Science or equivalent
• At least 8 years of relevant experience in IT, with 5+ years as a Business Analyst.
• Experience in software development in earlier career will be advantageous to bridge between business and development teams and understanding the technical gaps.
• Participated in SDLC/modernization/digitalization/tech refresh/IT transformation projects.
• Demonstrated the ability to communicate effectively with internal and external stakeholders at multiple levels.
• Team player, self-motivated, self-starter, keen and a quick learner
• Excellent problem solving, analytical skill

Location : Central

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Margaret Lee Hsin-Hua, Reg No: R1547495). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential.

PeopleSearch Pte Ltd

EA License No: 16S8057