Job Title: IT Support Engineer
Duration: 1-Year Contract (Potential for Extension)
Location: Singapore

About the Role:
Our client is seeking a skilled and proactive IT Support Engineer to join our team on a 1-year contract with the possibility of a long-term opportunity. This role requires a dynamic individual with strong technical expertise, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Provide first and second-level IT support to resolve hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems in collaboration with cross-functional teams.
• Maintain, monitor, and update systems, ensuring high availability and performance.
• Manage and track IT assets, ensuring compliance with organizational policies.
• Install, configure, and upgrade IT equipment, including laptops, desktops, and peripherals.
• Provide user training and create documentation for IT processes and troubleshooting.
• Ensure adherence to data security protocols and company IT standards.
• Escalate unresolved issues to third-level support or vendors as required.

Requirements:

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Minimum of 3 years’ experience in IT support or a related role.
• Proficiency in Windows and Mac OS environments.
• Hands-on experience with Active Directory, Office 365, and basic network troubleshooting.
• Familiarity with hardware and tools is an advantage.
• Strong communication and interpersonal skills to interact with users and stakeholders effectively.
• Ability to prioritize tasks, work independently, and handle multiple assignments concurrently.

Why Join Us?

• Opportunity to work with a leading global technology company.
• Exposure to diverse and challenging IT environments.
• Competitive remuneration package and potential for long-term engagement.

Application Process:
Interested candidates are invited to send their updated resumes to [email protected]

EA Licence No. 91C2918 and Personnel Registration No. R2096241.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Responsibilities:

• Identify and establish new customer prospects.
• Develop and execute sales strategies to meet sales targets.
• Collaborate with Pre-Sales, Marketing, and Consultants to create IT solutions for clients.
• Manage the entire sales cycle from lead generation to deal closure.
• Build and maintain strong relationships with key decision-makers and influencers.
• Collect, analyse data, and adapt to challenges while working on various projects.

Requirements:

• Diploma in IT or Business studies.
• 1 to 2 years experience in IT sales is advantageous
• Self-starter
• Excellent oral and written communication skills
• Energized by customer interaction
• Ability to build relationship with clients and coworker.

To Apply, kindly click on the "APPLY NOW" button.
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Tan Jun Xi (Jonathan) (R1440473)

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Business Analyst (IT)

(Japanese Bank)

Key Area of Responsibilities:

• Conduct detailed business requirement gathering and use case analysis.
• Plan and promote user tasks in UAT.
• Experience in handling UAT, Migration and BCP.
  • Collaborate with stakeholders to ensure alignment and success of project goals.
  • Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
  • UAT issue management (managing tickets) and tracking till solving them
  • UAT progress monitoring and reviewing the results
  • Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
  • Plan and promote user tasks for EUC/RPA/Tools.
  • Monitor the progress of the user task and manage issues, working closely with IT and business user members.
  • Plan and promote user tasks in USER SUPPORT.
  • Involved in UAT, Training, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
  • Experience in core banking system projects including accounting system from user side
  • Business knowledge in Trade area
  • Willingness to undertake travel within the APAC region
  • Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

about the company

Our client is headquartered in Singapore and has strong regional presence across the globe.

about the job

In this role, you will support the Senior Finance Manager in collaborating with internal stakeholders to ensure daily operations of projects are allocated and budgeted accordingly, you will also manage the financial analysis of the department and overall advise the best cost structure for the internal IT team.

skills and experience required

The ideal candidate should possess a Bachelor Degree in Accountancy or its equivalent and come with a year of experience in financial planning & analysis. Prior exposure in supporting IT stakeholders is advantageous. You may look forward to working with a dynamic organization which offers hybrid working arrangement.

(EA: 94C3609/ R22104071)

Responsbilities

• Review system requirements and specifications.
• Create and maintain test plans, cases, and scripts.
• Perform manual testing on web, mobile, and desktop applications to identify bugs and improvements.
• Conduct various testing types such as functional, integration, regression, and exploratory testing.
• Test user interfaces, workflows, and usability; track bugs using tools like JIRA or Bugzilla.
• Work with developers to reproduce and resolve bugs.
• Collaborate with teams to ensure thorough testing and smooth product delivery.
• Provide feedback on design and features from a user perspective.
• Prepare and manage test data for different scenarios.
• Validate data accuracy during database testing.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (or equivalent practical experience).
• 3+ years of experience in manual testing.
• Familiarity with different testing methodologies (Agile, Waterfall, etc.).
• Hands-on experience with testing web, mobile, and/or desktop applications.
• Knowledge of SQL queries for backend/database testing.
• Strong understanding of software development lifecycle (SDLC) and testing lifecycle (STLC).
• Proficiency in writing clear, concise, and comprehensive test cases.
• Experience with bug tracking systems (e.g., JIRA, Redmine, etc.).
• Knowledge of automated testing tools and frameworks (though this is a manual tester role, familiarity with automation is a plus).
• Experience with API testing using tools like Postman.
• Understanding of performance and load testing concepts.
• Experience in working with CI/CD pipelines.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

IT Business Analyst (1-Year Contract, Renewable Annually)

We are seeking a skilled IT Business Analyst for a 1-year contract to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with the client's business goals, and ensuring seamless execution across teams. The contract is renewable yearly, offering the opportunity for continued engagement.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.
• This is a 1-year contract to start, renewable yearly.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This 1-year contract role provides you with the flexibility to work on high-impact projects while enhancing your skill set and contributing to the delivery of high-quality IT solutions. The contract is renewable annually, offering the possibility of continued work and growth.

Department

- Technology & operations department of a local bank which provides software/system development, information technology support services & banking operations.

Responsibilities:

· Create PR/GR/Extract reports using SAP system.

· Process invoice payments.

· Financial Data Management - Ensuring accurate/up-to-date data entries.

· Work with various senior managers to monitor utilization of budget.

· Aids in software, hardware contracts renewal and budget oversight.

· Aids in project budget oversight.

· Prepare monthly financial dashboard reports.

· Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.

· Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Requirements:

Education:

• Bachelor’s Degree in Banking & Finance/ Business Management or related field.

• Preferably 1-2 years’ relevant experience in a Finance Institution, Audit or Consultancy firm.

• Fresh grads with relevant internship experience in Finance, Audit or Consultancy may apply.

Essential:

· Above average Excel skills (Advance formulas, pivot tables, power query, building of reporting dashboard). Strong in data analysis using excel.

· Excellent internal communications, written and verbal communication skills.

· Possesses strong analytical and troubleshooting skills.

· Strong Attention to details. Understand the importance of data discipline.

· Willing to learn attitude.

· Able to handle confidential data in a professional manner.

· Good experience in managing/responsible/implementing business process improvement

· Experienced as a PMO support in Bank Projects will be a plus.

Key Domain/ Technical Skills:

· Have good knowledge in using M365, a good grasp of Outlook, Excel, SharePoint.

· Advance knowledge/skills of Excel formulas and functions is a must.

· Have working experience and advance understanding of SAP system (PEMS) would be a plus.

Job Description

Keppel is a global asset manager and operator with strong expertise in sustainability-related solutions spanning the areas of infrastructure, real estate and connectivity.

The Keppel Associate Programme is a 2-year programme comprising job rotations, on-the-job training and leadership development opportunities, from which you will build critical business and operation skills, gain commercial exposure and acquire a professional network to embark on a fulfilling and rewarding career with Keppel.

This role sits within 1 of the 2 platforms: (i) Fund Management and (ii) Investment. The Fund Management platform focuses on raising capital and forging stronger relationships with investors. The Investment platform aims to drive capital deployment decisions and horizontal integration to create value for our investors. Together, we aim to create value and deliver sustainable returns for our investors through a range of products including listed REITs and business trusts and private funds which invests globally into real estate, infrastructure, data centres and alternative asset classes.

During the 2-year programme, You will have the opportunity to take on at least 1 distinct and customised roles with exposure to cross-disciplinary assignments across Keppel's Fund Management and Investment platforms in a variety of functions:

Job Rotations [Investment/Asset Management]

• Investment Management (Funds)
• Investment Management (REIT/Trust)
• Asset Management

You will be allocated to the respective assets (Infra, DC or RE) based on a) performance in the assessments & interviews and b) your interest.

Apart from your core responsibilities on the job, you will be expected to participate in projects as part of your development. Beyond the 2-year programme, you may look forward to enrolment into converted leadership programme at Keppel should you meet the criteria.

Join our vibrant and inclusive workforce to shape a better future for all!

Job Requirements

• A good degree in Real Estate, Business Management, Finance or related disciplines.
• Demonstrate a capacity for independent thought and critical analysis, supported by exceptional analytical abilities.
• Proficient in hands-on engagement, displaying a detail-oriented approach and readiness to fully immerse oneself in the work.
• Highly proficient in MS Excel, MS PowerPoint and MS Word.
• Possesses excellent written and oral communication skills; able to effectively present and interact with various stakeholders.
• Quick learner, capable of working autonomously, multitasking, and executing tasks efficiently in a dynamic, fast-paced environment.
• Alignment with Keppel’s core values.

IT Specialist mission is to coordinate and optimize operational tasks linked to our IT applications' environments. To be the point of contact in South East Asia for all IT Support related matters. Covering Incidents and request management, providing on-site and remote support, participate and anticipate projects and collaboration between respective departments, take charge of general IT administration and documentation. Be the person of contact for all IT related issues.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer (Thales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage PKI and key management practices.
• Possesses strong expertise in cryptographic principles, hardware security modules (HSMs), and key management systems.
• Responsible for configuring and operating Thales SafeNet HSMs.
• Responsible for integrating cryptographic libraries and HSMs with applications.
• Involve in the information security architecture, including firewalls, monitoring tools, encryption, web proxies, etc.
• Responsible for designing and implementing enterprise key management solutions.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Knowledgeable in programming languages such as C/C++, Java, or .NET.
• Certified CCNA or CCSA is an advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Summary

We are seeking a skilled IT Business Analyst with a strong interest in analyzing business processes and driving process re-engineering initiatives to enhance operational efficiency.

You will be part of the IT Application team supporting In-house applications.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering,
• At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Knowlege of software development lifecycles and agile methodologies;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• Agile / Scrum certified;
• CBAP (Certified Business Analysis Professional) certification.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Be available for standby support to manage 24/7 maintenance calls.
• Offer on-site services, including deployment, testing and preparation of documentation.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client, a leading firm with Asia presence is seeking to recruit an IT Manager for their helpdesk division.

Location: Central Singapore

Job Responsibilities:

• Lead the IT help desk team to provide first and second level technical support for end users to resolve system related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• To ensure that the standard ITIL based service delivery processes are well adhered to
• To identify opportunities to improve, optimize and automate current workflows and services for the firm
• To work across the Applications, Infrastructure and Security teams to resolve cross-functional issues
• To provide training and creating awareness to users on adoption of new technologies and initiatives, including creating user guides and training materials
• To guide the team on how to resolve the issues by identification of the root cause
• Other duties as assigned

Requirements:

• Degree in Information Technology, Computer Engineering or its equivalent
• Possess at least 7 to 10 years of relevant working experience in the IT industry
• Experience with IT service management tools, incident tracking and prioritization
• Experience in Microsoft Configuration Manager or Prior experience in SCCM is preferred
• ITIL certification level 2 would be an advantage
• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good written and verbal communication

PKF-CAP LLP is a member firm of PKF International Limited which is a network of legally independent professional service firms providing audit and assurance, accounting, tax, corporate recovery and insolvency, corporate finance, and financial advisory services to clients in more than 100 countries around the world.

In Singapore, we are a dynamic and growing risk consulting practice looking for hard-working and ambitious professionals to join us.

Our values are simple yet powerful. We believe in passion, hard work, and dedication to client service and reward our people for performance and contribution to the firm. Our people learn from job experience as well as training conducted by Directors, Managers, and external trainers. At PKF-CAP LLP, we grow ourselves by inculcating a culture of learning and thriving on our creativity to solve business challenges.

Our clients include listed companies and non-profit organisations.

The IT Auditor is responsible for assessing the risks associated with a company's information technology systems and designing and implementing audit procedures to mitigate these risks.

Responsibilities:

• Assess the risks associated with a company's information technology systems, as part of statutory audit and internal audit
• Recommend design and implementation procedures to mitigate these risks
• Communicate audit findings to management and other stakeholders (Audit Committee)
• Stay up-to-date on the latest trends in information technology auditing.
• Qualifications:
• Bachelor's degree in accounting, auditing, or information technology.
• CPA or CISA certification.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Be available for standby support to manage 24/7 maintenance calls.
• Offer on-site services, including deployment, testing and preparation of documentation.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer (Thales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage PKI and key management practices.
• Possesses strong expertise in cryptographic principles, hardware security modules (HSMs), and key management systems.
• Responsible for configuring and operating Thales SafeNet HSMs.
• Responsible for integrating cryptographic libraries and HSMs with applications.
• Involve in the information security architecture, including firewalls, monitoring tools, encryption, web proxies, etc.
• Responsible for designing and implementing enterprise key management solutions.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Knowledgeable in programming languages such as C/C++, Java, or .NET.
• Certified CCNA or CCSA is an advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

- Design, develop, implement, and maintain software applications and components.

- Support and install software applications.

- Work from specifications and guidelines to complete assigned tasks.

- Document process flow for future reference.

Primary Skills:

- Utilize established development tools and frameworks, including Visual Studio, ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET.

- Create and deliver data-driven reports.

- Design, code, and test software applications.

- Enhance existing systems by analyzing business needs, planning improvements, and implementing modifications.

- Maintain existing software by identifying and resolving defects.

Continuously learn and develop expertise in new technologies.

- Create technical specifications and test plans.

- Develop and maintain operational documentation.

- Collaborate closely with management on projects and tasks.

Requirement:

- Strong understanding of foundational programming languages (HTML, CSS, JavaScript) and .NET technologies (ASP.NET, SQL Server, C#/VB.NET).

- Experienced Professionals: 3+ years of experience in a professional development role; Bachelor's degree in Computer Science, Information Systems, or a related field.

- For Fresh Graduates: Only accept graduate from one of the following top 5 universities in Malaysia (UM / UTM / UKM / UPM / USM) and Singapore's University:

Contract Base, minimum 2 years.

- Provide Proposal and Quotations to clients' AV/Signage/display requirements

- Audio Visual System Design and Integration

- Experience in Live Events, audio and video systems

- Experience in Display Signages and LED wall setup and configurations

- Computer Technology. Networking, software and hardware assembly, installation troubleshooting and repair

- Technical support on pre-sales, after-sales team, and project management

- Research and development for innovation

- Electronics Troubleshooting and Repair (PCB level)

- Knowledgeable in Conferencing solutions, Display solutions, schematic diagrams, and Designs.

We are looking for a dynamic and experienced IT Security Lead to oversee the end-to-end implementation of security projects for our clients. This role involves system design, deployment, configuration, and integration of security solutions to protect client systems and data. The IT Security Lead will manage client-facing security projects and provide strategic direction for security initiatives, ensuring that projects are delivered on time, within budget, and meet the client's security requirements.

Key Responsibilities:

• Lead the end-to-end implementation of security projects, including system design, deployment, configuration, and integration of security solutions for clients.
• Collaborate with clients to understand their security needs and design tailored solutions to address their requirements.
• Oversee the deployment and integration of security technologies, ensuring they are effectively implemented and meet the security standards.
• Manage client-facing security projects from inception to completion, ensuring project milestones and deliverables are met on time and within budget.
• Provide leadership to the security project team, offering guidance, training, and support as needed to ensure project success.
• Conduct risk assessments, vulnerability assessments, and security audits to identify security gaps and implement mitigation strategies.
• Collaborate with internal teams and third-party vendors to deliver integrated security solutions.
• Stay current with the latest security threats, technologies, and best practices, and ensure that solutions are aligned with industry standards and regulatory requirements.
• Develop and maintain project documentation, including project plans, status reports, and security policies.
• Provide ongoing support and guidance to clients post-implementation, ensuring that security systems are maintained and optimized.

Qualifications:

• At least 5 years of experience in IT security, with a strong background in implementing and managing security solutions for clients.
• Proven experience in leading security projects from inception to delivery, including system design, deployment, and integration.
• In-depth knowledge of security technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), encryption, endpoint security, and security information and event management (SIEM) systems.
• Experience with risk assessments, vulnerability management, and security audits.
• Strong understanding of compliance standards and regulatory requirements (e.g., GDPR, HIPAA, PCI DSS, etc.).
• Excellent leadership, project management, and client-facing communication skills.
• Ability to manage multiple security projects simultaneously and meet deadlines.
• Strong analytical and problem-solving skills, with the ability to identify security issues and implement effective solutions.

Preferred Skills:

• Security certifications such as CISSP, CISM, or CISA are preferred.
• Experience with cloud security and security solutions for hybrid and multi-cloud environments.
• Familiarity with security frameworks such as NIST, ISO 27001, and COBIT.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified

Please email a copy of your detailed resume to [email protected] for immediate processing.

Shift hours, weekday/weekend

a. 6AM-3PM

b. 2PM-11PM

c. 10PM-7AM

- Must be able to work on weekends

- Basic knowledge in IT

- Perform Rack and stack duties for new equipments.

- Experienced in Technical Refresh deployment lifecycle

- Inventory and asset management

- Ensure all installations and upgrades adhere to quality standards and operational requirements.

Job Overview:
We are seeking an ambitious IT Sales Account Executive to join our growing team. In this role, you will be responsible for managing and growing existing client accounts while identifying new sales opportunities. The position is focused on inside sales, account servicing, and providing technical solutions to meet clients' IT needs.

Key Responsibilities:

• Account Management: Maintain and build long-term relationships with existing clients, ensuring high levels of satisfaction and retention.
• Sales Growth: Identify opportunities for up-selling and cross-selling IT solutions and services to existing clients.
• Inside Sales: Conduct outbound calls, emails, and virtual meetings to generate new business leads and set appointments for the sales team.
• Solution Selling: Understand clients’ business needs and provide tailored IT solutions to meet their requirements.
• Proposal Development: Prepare and present sales proposals, quotations, and service agreements to clients.
• Client Support: Provide post-sales support, ensuring successful implementation and satisfaction with the delivered IT solutions.
• Collaboration: Work closely with the sales and technical teams to ensure seamless delivery of solutions.
• Sales Reporting: Track and report on sales activities, forecasts, and targets to management.
• Market Research: Stay up-to-date with IT industry trends and competitor offerings to position the company effectively in the market.

Required Experience & Skills:

• Proven experience in inside sales or account management, preferably in the IT or technology industry.
• Strong understanding of IT products, services, and solutions (e.g., software, hardware, cloud services).
• Excellent communication and negotiation skills, with the ability to engage clients effectively over the phone and via email.
• Experience with CRM software and sales tracking tools (e.g., Salesforce).
• Strong customer service skills and the ability to build lasting relationships with clients.
• Goal-oriented, with a track record of achieving or exceeding sales targets.
• Ability to understand client needs and present relevant IT solutions in a compelling manner.
• Self-motivated and able to work independently in a fast-paced environment.

How to Apply:
If you are passionate about IT sales and account management, we’d love to hear from you.

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer system mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

**Job Summary:**

As an IT Support Engineer at Win-Pro, you will be the front-line defense of our client’s IT systems, providing essential support to ensure smooth operations. You will troubleshoot technical issues, implement solutions, and assist in maintaining infrastructure, contributing to an efficient, secure, and reliable IT environment. Your role is critical in making sure our clients' IT systems run like a well-oiled machine.

**Key Responsibilities:**

1. **Technical Support:**

- Provide day-to-day IT support for hardware, software, and network issues.

- Diagnose and troubleshoot desktop, laptop, printer, and network issues in person or remotely.

- Handle incident reports, service requests, and resolve issues in a timely manner, adhering to SLAs.

2. **System Maintenance & Upgrades:**

- Install, configure, and upgrade computer systems and software, ensuring minimal disruption to users.

- Manage user accounts, permissions, and access control for both local and cloud-based systems.

- Perform regular system maintenance, including patch management and updates.

3. **Network & Security:**

- Assist with the monitoring, maintenance, and troubleshooting of network systems (LAN/WAN) to ensure uptime.

- Assist in the implementation of security protocols, firewalls, and antivirus solutions to safeguard data integrity.

- Maintain data backups and disaster recovery plans, testing for business continuity.

4. **Client Training & Documentation:**

- Provide training and technical support to users on various systems, applications, and technologies.

- Maintain thorough documentation of support activities, system configurations, and network setups.

5. **Collaboration:**

- Work closely with other teams such as systems engineers, cybersecurity teams, and third-party vendors to ensure IT infrastructure aligns with business needs.

- Contribute to IT projects, ensuring deadlines are met and solutions are delivered effectively.

**Key Performance Indicators (KPIs):**

- Ticket resolution time

- Customer satisfaction (CSAT)

- Network/system uptime

- Documentation completeness and accuracy

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**Job Requirements:**

1. **Education:**

- Diploma or Bachelor’s degree in Information Technology, Computer Science, or related fields.

2. **Technical Skills:**

- Strong knowledge of Windows, macOS, and Linux operating systems.

- Hands-on experience with desktop hardware, software, printers, and networking devices.

- Familiarity with Active Directory, Office 365 administration, and VPN configurations.

- Knowledge of basic cybersecurity practices and troubleshooting methods.

- Ability to work with various remote support tools and ticketing systems (e.g., Zendesk, Jira, etc.).

3. **Experience:**

- Minimum of 2 years of IT support experience, preferably in a managed services environment.

- Experience in supporting cloud-based solutions (AWS, Azure, Google Cloud) is a plus.

4. **Soft Skills:**

- Strong problem-solving abilities, able to think on your feet and provide quick resolutions.

- Excellent communication skills with the ability to explain technical issues to non-technical users.

- Team player, willing to collaborate and share knowledge.

- Strong organizational skills with attention to detail, able to handle multiple tasks and priorities.

5. **Certifications (Preferred):**

- CompTIA A+, Network+, or Security+

- Microsoft Certified: Azure Fundamentals

- Cisco Certified Network Associate (CCNA)

**What We Offer:**

- A dynamic, team-oriented work environment.

- Opportunities for professional growth and development.

- Competitive salary with performance bonuses.

- Health benefits and ongoing training.

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**Application Process:**

Interested candidates should submit their CV and a cover letter detailing their qualifications and experience via our online portal.

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This job will suit someone with a proactive attitude, a passion for technology, and a strong commitment to customer service. If you’re eager to expand your skills and be part of a team driving innovation in IT solutions, we’d love to hear from you.