About Us: We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all. We are driven by our group philosophy as defined below: 1.Provide the best to our customers through a service-oriented culture2.Create new value through innovation3.Realise greater possibilities through advanced technology

Responsibilities:

• Project implementation using the PMI Project Management Processes
• Business requirements gathering & documentation
• Manage customer meeting for business discussions
• Develop project standards & process
• Proactively communicate project status, issues & risks to management
• Project plan preparation and updates.
• Liaising with customers and development team.
• Are required to apply information security in accordance with the establishedpolicies and procedures of the organization.

Qualifications:

• Min 2-3 years of experience in Project Management
• Must have run at least 2 complete SDLC end to end, as PM
• Must have experience in customer and vendor management
• Must have relevant experience in implementing projects related to Hospital & ERP Solutions.
• Knowledge in preparing RFP, preparation and evaluation of proposals.
• Able to work independently on multiple projects.
• Ability to talk / present project progress to Senior Management.

IT Security Specialist

Key Responsibilities:

• Hands-on expertise with CyberArk solutions, including Vault, PVWA, PSM, and CPM.
• Proficient in Conjur (Dynamic Access Provider) and knowledgeable in CA eTrust.
• Experienced with RSA MFA, Cloud IdP, Ping One, and Ping Identity solutions.
• Familiar with Data Loss Prevention (DLP) solutions, particularly Forcepoint DLP, including reconciliation, remediation, configuration, and troubleshooting.
• Skilled in Endpoint Detection and Response (EDR) solutions such as FireEye HX and CrowdStrike.
• Conducted network vulnerability assessments using tools like Tenable Security Center, Qualys, and related scanners and agents.
• Designed and developed threat mitigation strategies, prioritized identified threats, and managed risks effectively.
• Provided technical expertise in emerging threat modeling, identification, and reporting using threat management tools.
• Sound understanding of application security vulnerabilities, patching, and domain knowledge in network security, firewall audits, vulnerability assessments/penetration testing (VA/PT), and access management.
• Familiar with security standards and frameworks, including PCI-DSS, ISO 17799, and ISO 27001.
• Flexible in learning and working with multiple technologies to address evolving requirements.

Preferred Qualifications:

• Bachelor's degree in Engineering, Computer Science, Management Information Systems, or a related field.
• Over 4 years of experience in IT, specializing in architecting, implementing, and managing virtual infrastructure environments.
• Solid understanding of ITSM practices with experience in incident handling and change request operations.
• Certifications in IT security or related domains (e.g., CyberArk, RSA, or Ping Identity) are an added advantage.

(EA:20C0196)

R22108971

Job Scope:

1. The temporary staff to be recruited will provide project management. The staff will perform the following:
   1. Oversee the implementation of the upcoming IT infrastructure project and keep track of the project progress;
   2. Facilitate project meetings and presentations to keep all parties informed and engaged;
   3. Ensure that all project deliverables meet quality standards and contractual obligations;
   4. Project risk management to monitor, identify potential risks and develop mitigation plans; and
   5. Ensure all aspects of the project are completed and documented.

Requirements:

1. Bachelor's degree in a related field such as Computer Science,Information Technology, or Engineering.
2. Professional Certifications (preferred):

• Project Management Professional (PMP)
• IT Infrastructure Library (ITIL) for IT service management and/ or
• Certified Information Systems Security Professional (CISSP) for cybersecurity knowledge

Working Hours:

8.30am to 6pm (Mon to Thu) and 8.30am to 5.30pm (Fri)

Location: Alexandra Road

Contract Period: 12 months

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

About the role

I am representing a global leader in digital services and IT solutions, they are seeking a dynamic Marketing Manager to drive brand visibility, lead generation, and customer engagement.

The ideal candidate will develop and execute strategic marketing initiatives to position them as a key player in the digital transformation landscape, focusing on innovative IT solutions such as cloud computing, IoT, and cybersecurity.

About the company

Reporting to the Country Manager, your key responsibilities would includes

• Conduct market analysis to identify trends, customer needs, and competitive positioning.
• Develop and implement marketing strategies aligned with business objectives to target enterprise clients and government organizations.
• Manage marketing budgets to maximize ROI and campaign effectiveness.
• Drive lead generation through targeted marketing campaigns, including email marketing, webinars, whitepapers, and events.
• Promote organisational as a thought leader in digital transformation through content creation, media coverage, and industry events.
• Oversee the creation of marketing collateral, such as brochures, videos, and case studies.
• Plan and execute high-impact events, trade shows, and webinars.
• Partner with sales teams to align marketing strategies with sales goals and provide necessary tools and resources.
• Track and report on marketing KPIs, including lead generation, engagement, and conversion metrics.
• Utilize customer insights and analytics tools to refine marketing strategies and enhance campaign outcomes.
• Work closely with global marketing teams, product managers, and leadership to ensure consistent messaging and execution.

Skills and experience required

• 5+ years of experience in B2B marketing, preferably in IT services or transferable industries with keen interest in venturing into the IT industry
• Proven track record in developing and executing lead generation and brand awareness campaigns.
• Proficiency in digital marketing, CRM tools, and analytics platforms.
• Strong communication, stakeholder management, and project management skills.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: One North

Salary Package: Up to $12,000

Employment type: Contract

We are seeking a dynamic Program Manager to streamline operations and foster a culture of well-being, ensuring our teams thrive while achieving high-impact outcomes. This role is pivotal in overseeing operational tracking, performance monitoring, and the overall transparency of key initiatives.

Key Responsibilities:

• Oversee operational tracking, performance monitoring, and reporting of key initiatives to ensure transparency and accountability in execution.
• Manage administrative and logistical tasks to support the smooth functioning of projects and initiatives, ensuring all elements are aligned with the company’s objectives.
• Assist in the planning, organization, and execution of training programs aimed at enhancing the skill set of internal teams.
• Develop clear and engaging technical documentation and reports to effectively communicate the progress and outcomes of team initiatives.
• Coordinate outreach efforts to enhance community engagement both internally and externally, strengthening our organizational presence.
• Manage ad hoc projects and special assignments, delivering high-quality outcomes in line with strategic goals.
• Lead eployee engagement initiatives, including recognition programs, feedback systems, and team-building activities to foster a positive and productive workplace culture.

Qualifications:

• Bachelor’s degree in business administration, Operations Management, or a related field required.
• 3-7 years of relevant experience in operations, strategy, or program management.
• Strong understanding of business operations and proven expertise in process improvement methodologies.
• Proven experience in implementing and optimizing processes to drive operational efficiency and effectiveness.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Responsibilities:

• Ensure that all projects are delivered on time, within scope, and within budget.
• Assist in defining project scope and objectives, involving all relevant stakeholders, while ensuring technical feasibility.
• Ensure resource availability and appropriate allocation.
• Develop detailed project plans to monitor and track progress.
• Manage changes to project scope, schedule, and costs using approved verification techniques.
• Measure project performance using relevant tools and methodologies.
• Report and escalate issues to management as required.
• Manage relationships with clients and stakeholders effectively.
• Identify and manage project risks, including those related to schedule, cost, and performance.
• Track project milestones to ensure successful completion of short- and long-term goals.
• Continuously develop and exercise leadership skills.

Requirements:

• Bachelor's degree in Data Science, Computer Science, Engineering, or related disciplines.
• At least 8 years of proven experience in project management and leading project teams.
• Experience across all stages of the project lifecycle, including planning, requirements gathering, design, testing, rollout, and transition to operations.
• Strong background in managing information systems projects.
• Solid understanding of data analytics concepts and ethical artificial intelligence.
• Experience delivering projects for the defense sector is an advantage.
• PMP or CITPM certification is a plus.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Are you an IT professional with a passion for innovation, operational excellence, and luxury? Join our prestigious timepiece brand as an IT Executive and play a pivotal role in enhancing our IT operations across Southeast Asia.

About the Role

As an IT Executive, you will be the go-to expert for all IT-related matters in Southeast Asia. From managing incidents and requests to supporting cross-departmental collaborations, you’ll ensure seamless IT operations that support our business goals. Your mission is to optimize IT application environments, provide exceptional support, and drive projects that enhance efficiency and innovation.

Key Responsibilities

IT Operations Management

• Coordinate and optimize IT application environments to ensure smooth operations.
• Oversee incidents and requests, providing on-site and remote support for users.

Support Services

• Act as the main point of contact for IT support in Southeast Asia.
• Address and resolve IT-related issues promptly and efficiently.

Project Participation

• Collaborate with various departments on IT-related projects, anticipating needs and proposing solutions.
• Take charge of general IT administration, documentation, and inventory management.

Strategic Contributions

• Ensure service delivery meets the highest standards.
  Manage IT budgets and contribute to cost-efficient IT strategies.
  

What We’re Looking For

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a relevant field.
• Skills:Strong project management and budgeting skills. Expertise in service delivery, inventory management, and support services.
• Attributes:A proactive problem solver with excellent organizational abilities.
  Collaborative, detail-oriented, and adaptable to a fast-paced luxury retail environment.
  

Why Join Us?

• Be part of a globally recognized luxury timepiece brand with a legacy of craftsmanship and innovation.
• Work in a dynamic environment where technology drives operational excellence.
• Contribute to meaningful projects that shape the future of the business in Southeast Asia.

If you’re ready to elevate your IT career and make a significant impact within a luxury brand, we’d love to hear from you.

Interested candidates may send their updated resumes to [email protected]

We’re searching for a Data Center IT Operator to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Perform shift duty to support 24x7 DC Operations stand-by duties for emergency.
• Assist to oversee the IT equipment hardware inventory on individual rack inside the DC
• On-site Management of works conducted within the Data Centre such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, infrastructure & System maintenance, on-site/off-site standby activities etc
• Coordinate preventive maintenance for Data Centre downstream infrastructure which includes Uninterruptible Power Suppler (UPS) systems, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.
• Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
• Remote Hand Support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP).
• Handle input and output media with due care for integrity of data and utility of media for subsequent use, including off-site storage.
• Perform Event Monitoring for Data Centre Facilities infrastructure to ensure they are functioning optimally (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.)
• Perform event monitoring for IT Systems and Network infrastructure.
• Perform incident escalation. Ensure incidents are responded and attended to. To redirect for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Manage and mitigate escalations of high impact system failures and assist in tracking the incidents till closure.

Avantus Training began from the need to develop a skilled pool of technology talent for the community; keeping abreast of the constantly evolving IT landscape.

Since, we have been recognized for our ability to be a life-long training partner and mentor for every individual.

We are looking for a highly-driven and passionate ICT Trainer to join our team.

Job Roles and Responsibilities

• Able to conduct training sessions online with various online delivery tools.
• Deliver official vendor course as well as Skillsfuture accredited courses and assessments.
• Be updated with current technology and certifications.
• Meet with customers for contextualization of courses, customization of content and delivery.
• Develop, update and deliver customized and new courses/content.
• Contribute to organizational knowledge in subject areas for sales, licensing and product features as a subject matter expert.
• Take on ad hoc projects and seminars in-house as well as at public events.

Job Requirements

• Certification in relevant subject areas such as Microsoft, VMWare, Red Hat, CISCO, EC-Council, Comptia etc.
• Must be conversant with cloud and virtualization technologies
• Microsoft Certified Trainer (or equivalent – negotiable)
• (ACTA) WSQ Advanced Certificate in Training and Assessment (Full) or (ACLP) WSQ Advanced Certificate in Learning and Performance
• Working or consulting experience in relevant technologies beneficial
• Highly proficient in course content delivery and communication skills. Excellent presentation and classroom management skills required.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Technical Skill(s) preferred: Microsoft Azure, VMWare, Red Hat, CISCO, EC-Council, Comptia, AWS, Google, Veeam, Cloud or Security Technology.

What you'll do:

As an IT Support Specialist (Contract), your primary role will involve offering comprehensive IT support to both local and remote users. You'll be tasked with resolving hardware and software complications efficiently, ensuring minimal disruption to operations. Your responsibilities will also include performing routine preventive maintenance activities, installing and upgrading various IT equipment and software, as well as cooperating with different stakeholders during system implementation and maintenance. Additionally, you'll play a crucial role in maintaining IT assets and participating in technology refresh projects. Ensuring the implementation of IT security systems that align with corporate policies will also fall under your purview.

• Offer IT support to local and remote users to resolve hardware and software complications
• Perform and manage routine preventive maintenance and operational tasks promptly and effectively
• Install, configure, maintain and upgrade end-user computing devices, servers, network apparatus, virtual environments, operating systems and application software
• Cooperate with various stakeholders during the implementation and maintenance of a system
• Maintain IT assets, participate in technology refresh projects
• Ensure the Implementation of IT security systems aligned with corporate IT policies and guidelines

What you bring:

The ideal candidate for this IT Support Specialist (Contract)position brings along a minimum of two years' experience in IT desktop support and end-user support. A diploma or degree in information technology or a related field is required. You should have technical experience in IT system support and maintenance. Experience with supporting Windows and MacOS operating systems is essential, as is proficiency in setting up and supporting various mobile devices. While ITIL v3 Foundation Certification would be advantageous, it's not a strict requirement. Proficiency in computer hardware, Windows 7/10, networks, Active Directory, Microsoft 365, and Dell/Cisco switches/routers is also expected.

• Minimum of two years of experience in IT desktop support and end-user support
• Diploma or degree in information technology, computer science or an IT-related field
• Technical experience in IT system support and maintenance
• Experience with supporting Windows and MacOS operating system
• Proficiency in setting up and supporting mobile devices such as Apple, iPhone/iPad, Blackberry, Android and Windows phones
• ITIL v3 Foundation Certification is advantageous but not mandatory
• Proficient in computer hardware, Windows 7/10, networks, Active Directory, Microsoft 365, Dell/Cisco switches/routers

What sets this company apart:

This company is committed to fostering an inclusive work environment that promotes growth for all employees. The company values diversity and believes that it contributes to a vibrant and dynamic workplace. This commitment to inclusivity and growth makes it an excellent place to work and grow your career.

What's next:

If you're driven, determined and ready for the next step in your career, don't miss this opportunity!

Apply today by clicking on the link! We look forward to hearing from you.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

(a) Ensure accuracy of all IT hardware and software assets

(b) Maintaining accurate inventory data collection, storage, tracking, and maintenance of information associated with IT hardware and software within contracted service levels at the account.

(c) Responsible for asset tagging and ensure all assets are tagged in accordance with quality control standards

(d) Prepare asset management process to handle asset lifecycle from Procurement to disposal

(e) Plan and schedule asset W2W verification exercise

(f) Manage and drive Asset W2W verification exercise for its completion

(g) Review and improve Asset management process and procedures periodically and ensure all relevant team is following the procedure and procedure

(h) Prepare weekly and monthly report of Asset Management activity and progress including updating of inventory list

(i) Reconcile asset inventory report with the Finance report and automated tool report

(j) Perform monthly sample audit to improve the asset accuracy

(k) Plan and mange yearly asset verification exercise and signoff from user

(l) Coordinate with desktop team from different region to update the asset inventory when there is any deployment/changes to asset data

Minimum Requirements:

(a) Minimum of 1 years’ experience in IT environment/Asset Management

(b) Strong MS Excel Skill is required

Join a fast-growing leader in IT infrastructure and technology solutions!

At Netweb Pte. Ltd., we are passionate about delivering cutting-edge computing solutions, from high-performance servers to AI-driven platforms. As we expand, we are looking for a Sales Managers to drive growth and build strong client relationships.

Refer to www.netwebtech.com and www.tyronesystems.com for details.

Our solutions include but are not limited to HPC /Supercomputing solutions, Servers, Storage arrays, Private & Hybrid cloud setup's, IT Services, etc.

• Degree in IT discipline
• Minimum 3 years of enterprise sales experience in technology solutions.
• Prior experience of working closely with corporates, SME's, education & government sector is required.
• Sound knowledge of IT hardware and solutions required.
• Problem solving ability in a sales environment including the ability to qualify and close business.
• A Business Driver with excellent customer skills and people management skills.
• Ability to negotiate agreements and/or reach consensus with all levels and positions within the organization.
• Considerable knowledge of current trends and best practices.
• Excellent written and oral communication skills.

Responsibilities:

1. Provide onsite support, Computer troubleshooting/ maintenance on Computer

2. Assist in other I.T. related projects when needed

• Take complete ownership of all the reported issues.
• Provide weekly report to supervisor / manager.
• Must be a team player.

Office Location: 81 Ubi Avenue 4 UB One Singapore 408830

Requirements:

1. Knowledge on LAN/WAN internet and network infrastructure

2. Good Knowledge on Window 8, Window 10 and above, Microsoft Server

3. Experienced in hardware installation, setup, configuration, data migration, upgrading and maintenance of PC and windows software.

4. Able to provide on-site and support on phone, email and on-site

5. Able to troubleshoot and resolve all IT related problems without supervision.

6. Any IT Related Cert/ITE/Diploma are welcome to apply

7. Positive working attitude, self-motivated, independent and pro-active. Take complete ownership of all the tasks assigned.

8. Good communication skill and must be a team player.

9. Salary ranges from $3000 - $3200 depending on experience.

10. Require Class 3 Driving License

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organizations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the role

• As a PMO you are expected to drive various tasks related to customer migration.
• You will be communicating closely with different clients to help them with the ISO20022 migration, a change in format payment announced by SWIFT.
• Evaluate and oversee the project to ensure they are meeting company standards, adhere to budgets, and meet deadlines
• You would be responsible in developing project plans and distributing and allocating resources accurately
• Creating reports for senior managers and stakeholders
• You will handle Japanese clients and help them with their migration

About you

• Proven work experience as Project Manager Officer
• At Least 2 years of consulting experience
• Having knowledge/experience of bank sales industry
• Preferably with experience in ISO migration
• Have handled big projects and has exposure handling global projects
• Good Communication skills
• Can speak English and Japanese at business level to better connect with clients.

• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field (or equivalent experience).
• Certification in Quality Management (e.g., Six Sigma, ISO 9001 Lead Auditor, or similar) is a plus.
• Proven experience (typically 4+ years) in quality management or quality assurance roles.
• Strong knowledge of quality management systems, process improvement methodologies, and regulatory standards.
• Familiarity with industry-specific regulations (e.g., FDA, GMP, ISO) depending on the sector.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively across departments.
• Proficiency in quality management software, data analysis tools, and MS Office.

Company Overview:

Global Tax Free Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as s sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services to tourists.

Specialists in tax refund services, Global Tax Free offers:

· Tax(GST) Refund Services for tourists and merchants

· Central Refund Counter

· Marketing Services

· Market Intelligence

Join our pioneering team at the forefront of technology. We are committed to innovation, creativity, and excellence in the tech industry. Our culture fosters growth and collaboration, empowering every team member to contribute to our success.

Role Overview:

We are seeking an IT Support Engineer who is adept at managing and maintaining our technical infrastructure and also possesses a keen sense of adventure and flexibility. Your role will extend beyond the confines of our office, taking you to data centers, airport airside operations, and retail locations. You will ensure the seamless operation of our IT assets, troubleshoot complex issues, and implement robust security measures. You will also oversee network security measures, including penetration testing and network vulnerability scanning, to make sure our technical infrastructure supports all locations with appropriate compliance.

Key Responsibilities:

· Maintains, configures, and ensures the reliable operation of computer systems, peripherals, POS devices, and network servers.

· Handles the installation and upgrade of computer components, POS devices, and software.

· Addresses hardware and software errors, prioritize problems, and mitigate the impact of IT issues.

· Drafts technical specifications for planning and executing regular IT infrastructure upgrades and update patches.

· Leads efforts in desktop and helpdesk support to minimize disruptions.

· Coordinates IT audits ensuring compliance with relevant regulations and standards, and addressing any audit findings promptly.

· Visits data center, retail outlets, and the airport and provide on-site technical support, ensuring the stability and security of IT operations across all locations.

Minimum Qualifications:

· Diploma or ITE in Information Technology, Computer Science, or related fields.

· At least 2 years of hands-on experience in IT infrastructure support.

· Certifications in relevant tech areas (e.g., Cisco CCNA) will be desirable.

· Proficient in hardware, software, and networking systems.

· Exceptional troubleshooting and problem-solving skills.

· An adventurous spirit ready for the demands of fieldwork across diverse locations.

· Good to have hands-on/technical knowledge of:

Network technologies, like Fortinet, Cisco switches, routers. LAN/WAN, subnets, firewalls, VLAN's, and VPN.

· Proficiency in Korean is a plus

Why Join Us?

· Dynamic and innovative workplace culture.

· Opportunities for growth and learning.

· Corporate direction with continuous growth and vision.

We are on the lookout for dynamic individuals passionate about technology and ready to go the extra mile. If you thrive in a fast-paced environment and are eager to make a significant impact, we would love to hear from you.

As the Information Technology Security Manager, your primary responsibility is to establish and maintain a robust and comprehensive information security program within the organization. You will oversee all aspects of information security, including strategy development, risk management, incident response, compliance, and technology implementation.

Requirements:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Professional certifications in information security, such as CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager), are highly desirable.
• Proven experience (typically 8+ years) in information security, with at least 2-3 years in a managerial or leadership role.
• In-depth knowledge of information security principles, practices, and technologies.
• Familiarity with relevant industry standards and regulations (e.g., ISO 27001, GDPR, HIPAA).
• Strong understanding of network security, application security, and cloud security.
• Experience in developing and implementing security policies, procedures, and standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong analytical and problem-solving abilities.
• Up-to-date knowledge of emerging security threats and trends.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: IT & Operations Support Specialist

Responsibilities:

• Support daily operations of simulation system, including operational support at customers’ location.
• Perform technical analysis, corrective, and preventive maintenance of simulation system.
• Troubleshooting of technical issues on site at customers’ location.
• Implementing scenario creation or edits as required for operations using simulation tool set.
• Any other matters tasked by Management.

Requirements:

• Preferably Diploma/Degree in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.
• Experience in IT support and deployments.
• Experience handling network issues will be an advantage.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

Context:

Reporting to the Head of Monitoring, you will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data in order to anticipate anomalies, batch delays, FileSystem problems, and the like.

Job Description:

• Contribute to IT projects for Antaes clients
• Batch Job Management - monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary. Do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – handling of user requests such as running of one-time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – support the regular third-party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support – awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• Education Level: Bachelor’s Degree
• At least 5 years of working experience in similar fields and roles
• Knowledge of the requirements of IT production (Banking System)
• Familiar with UNIX / TWS / SHELL Script / Python / Splunk

Analysis, development and evaluation activities:

• Familiarity with batch Processing
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues
• Knowledge in ticketing tools Jira & HP Quality Center
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issues proactively and take it up to the client team with mitigation plan.
• Business Process Management (BCP)
• Process Documentation and Process Analysis
• Planning, Organizing, Leading, and Controlling

Communication, contact, animation and sales activities:

• Ability to communicate effectively with all staff levels
• Advanced customer service skills
• Scheduling meetings with offshore team as well as onsite team

Financial and control activities:

• Detecting overlaps and anomalies (Financial budgets, financial reports, profit and loss statements, balance sheets, etc.,)
• Segregation of duties - splitting tasks for bookkeeping, deposits, reporting, and auditing
• Forecasting and making projections
• Resource management
• Performance reviews, and verification processes

Our client, one of Asia-Pacific’s leading organizations is looking for:

IT Operations Support

Responsibilities:

• The Candidate will be responsible to ensure all the application systems remain in good working order.
• The Candidate is expected to take on support of new application systems when they become operational.
• The Candidate is expected to follow through every issue/problem to closure and complete the necessary documentation.
• The Candidate is expected to interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.

Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate shall have at least five years of working experience and proficiency in the maintenance of web applications. This includes expertise in both system administration and operational support aspects.
• Proficient in providing Level 1 and Level 2 support for applications.
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Generate reports for user access, application reviews, and other statistics purposes.
• Perform User management and KPI management tasks.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “IT Operations Support”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Our client is hiring for Senior/ IT Operations Executive to work in their data centre and will like to invite interested candidates to send your detailed resume to [email protected]

Senior/ IT Operations Executive

Job Duties:

24/7 IT Systems Monitoring & Management:

• Oversee critical IT infrastructure, systems, and applications to ensure seamless operations.
• Proactively monitor for system health, performance, and availability using monitoring tools.
• Respond swiftly to system alerts, ensuring minimal disruption to business-critical operations.

Incident & Problem Management

• Analyse, troubleshoot, and resolve system incidents in collaboration with cross-functional teams.
• Perform root cause analysis to prevent recurrence and document solutions for future reference.
• Lead recovery actions during high-severity incidents, coordinating with internal teams and vendors.

System Maintenance & Process Optimization

• Manage regular patch updates, system upgrades, and security compliance to ensure IT robustness.
• Continuously identify and implement process improvements to streamline operations and enhance efficiency.
• Automate monitoring, reporting, and routine tasks to drive productivity.

IT Operations Reporting & Documentation

• Prepare detailed operational reports on system performance, incident trends, and resolution metrics.
• Maintain comprehensive documentation for standard operating procedures, troubleshooting guides, and system configurations.
  

Continuous Improvement & Innovation

• Identify opportunities to enhance monitoring capabilities using the latest tools and technologies.
• Support and drive IT initiatives for digital transformation and innovation.
  

Job Requirements:

1. Possess at least a Diploma in Computer Science, Information Systems, or equivalent.
2. Be willing to work in a shift-based environment.
3. Have at least 1-2 years of experience in IT operations, system administration, or related fields.
4. Be competent in Linux/Windows OS administration. Possession of system virtualization skillset is a plus.
5. Be familiar with system monitoring tools and incident management frameworks.

Job Mandate

The IT Support Associate is primarily responsible for managing hardware and first line technical support for Singapore Branch. He/She assists the IT Support Officer to formulate the Business Recovery Plan and ensuring that activities of the branch support business priorities.

Duties & Responsibilities

1. Operations Management

a) Acts as the primary first line technical support for Singapore Office to coordinate with HO-IT to resolve users’ problems and to provide efficient service delivery, maintains harmonious working relationship with other units as well as with external entities regarding any matter affecting the operations of the branch.

b) Provides basic preventive and corrective technical support to the branch and assists HO-ITG in the resolution of infrastructure and applications concerns affecting the Singapore Office.

c) Troubleshoots and resolves hardware and software problems.

d) Ensures service level agreement compliance of service providers and reports exceptions to the IT Support Officer.

e) Develops routine/program/spreadsheet to provide formatted reports based on BU's requirements and reduce user's manual recurring tasks.

f) Coordinates with HO regarding the BUs’ report requirements and identify data sources for the reports.

g) SharePoint Administration: Ensures that good housekeeping is maintained, including clean-up of all/unused files in shared drive, etc.

2. Control and Compliance

a) Reviews and recommends system/environment enhancements as needed to ensure compliance to bank policies, procedures, control and achieve optimum efficiency and productivity.

b) Ensures compliance with bank and regulatory policies, procedures, and requirements.

c) Ensures compliance to the requirements related to systems security and physical security.

d) Ensures that Technology Policies and Procedures Circulars (TPPC) and desk manuals are in place.

e) Ensures proper maintenance and control of the Business Continuity Plan (BCP) site.

f) Ensures audit exceptions are corrected and acted upon and that action plans arising from audit findings are met.

3. Administrative

a) Ensures annual asset records checking and updating are performed and maintains inventory list of software and hardware, backup tapes, licenses and manuals.

b) Views, reads, replies regularly to e-mail messages to ensure that all instructions, advice, problems are properly handled,

acted upon and archives email messages accordingly to ensure new messages will be received.

c) Gives recommendations to improve operational efficiency.

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer system mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor