Roles and Responsibilities:

• Participate in product development lifecycle from ideation to delivery, including enhancement and extensibility of existing platform capabilities and features.
• Map business processes, workflow models and customer journey in partnership with stakeholders within and outside the company
• Propose and drive system enhancements to streamline current processes
• Work closely with IT and vendor and undertake root cause analysis to resolve project / implementation / production issues and to implement preventive and corrective measures
• Propose minimum viable and marketable products
• Owns and track to make sure that pre-defined benefits are met post delivery
• Work on a day-to-day basis and provide ongoing support & customer insight to help deliver successful products
• Engage internal and external customers to establish and validate requirements
• Coordinate and conduct user acceptance test.

Requirements:

• Bachelor Degree preferably in Business Information Science, Computer Science, Information Technology, or equivalent
• Preferably with at least 5 years of experience in financial or related industry
• Familiar with internet trading technologies development and investor trends
• Possess project management experience (SDLC and agile) and developing user stories in JIRA, business analysis and managing user testing
• Experience in SDLC project management and agile methodologies
• Good knowledge in equities trading with strong customer mindset of designing processes and solutions
• Excellent analytical skills with an ability to resolve issues independently
• Good communication skills in written and verbal
• Experience in managing and balancing the needs of multiple stakeholders
• Fluency in English and Mandarin (speaking, reading and writing) as the candidate will be liaising with mandarin speaking stakeholders / customers on regular basis.

• Good communication skills to communicate concisely and clearly while working in a team
• At least 1 years of experience in Investment banking / Wealth Management Asset Servicing roles
• Meticulous and accurate with good attention to detail
• Good time management skills and is able to assess time sensitive tasks and execute accordingly
• Good at problem solving and not afraid to speak up
• Proactive and shows initiative to learn
• Settlements /Corp Actions Exp will be helpful
• Banking Operation experience preferred.
• Fresh graduates with a good learning attitude are welcome to apply

Job Description:

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status

Skills Required:

• Working experience as a Service Desk Analyst
• Experience on Microsoft Exchange / Outlook,Microsoft Windows

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

• Responsible for hardware and software installation and maintenance.
• Assist in Microsoft Dynamic Navision ERP system and make Jet Reports.
• Develop and execute new EDI solutions and applications.
• Create and maintain EDI integration using XML.

Requirements:

• Diploma in IT or equivalent
• At least 3 years of hardware and software installation and maintenance experience and Navision Application support in Manufacturing function.
• Good knowledge of web development.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Opportunity

• Adecco is partnering a consulting company to look for a Business Analyst, Expertise in Transfer Agency with knowledge on Local Unit Trust
• Focus: Process flows / working with project team + client, help on building a platform TA
• Starts off as a 1 year contract with possibility of conversion

The Talent

• Position for contractor with possibility of conversion
• Business Analyst / SME Transfer Agency
• Expertise in Transfer Agency with knowledge on Local Unit Trust
• Tasks : Process flows / working with project team + client, help on building a platform TA
• Knowledge on MFTA is a big plus

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Transfer Agency SME
• We regret to inform that only shortlisted candidates will be contacted

Job Description:

· Manage and execute operational tasks related to IT infrastructure, systems, and applications.

· Perform deployment activities, including software installation, configuration changes, and system updates/patches.

· Ensure the security and stability of IT systems by applying patches, security updates, and conducting vulnerability assessments.

· Monitor system performance, troubleshoot issues, and provide timely resolution to minimize downtime and maintain optimal system functionality.

· Collaborate with cross-functional teams to identify and implement process improvements and automation strategies.

· Maintain documentation of system configurations, procedures, and troubleshooting steps.

Qualifications:

· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

· Proven experience in IT operations, systems administration, or a similar role.

· Strong knowledge of operating systems (e.g., Windows, Linux), network protocols, and server hardware.

· Understanding of security principles and best practices, including patch management and vulnerability assessment.

· Proficiency in scripting languages (e.g., PowerShell, Python, Bash) to automate tasks and streamline operations.

· Ability to assist with troubleshooting issues and propose resolutions.

· Good communication skills, with the ability to collaborate effectively with technical stakeholders.

· Strong attention to detail.

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Design, develop, support and maintain company’s web sites
• Design, code, test, debug, document, and maintain those programs throughout the product life cycle.
• Review, analyze, and modify pages/module/components/sites by encoding, testing, debugging, and installing systems and programs which support an organization’s business processes

Requirements:

• 2 years of experience in CMS (Content Management System). Work experience on Kentico like Kentico 12/13/ xByKentico CMS & Kontent
• Experience of.Net MVC 5 Development experience designing, developing and implementing enterprise-level, n-tier, web-based, software solutions.
• 2 years of experience in database development, preferably MSSQL.
• Experience in .Net 6/8, .Net MVC 5 Framework, .NET Standard 2.0, HTML 5, CSS3, JavaScript, JQuery, React JS, NodeJS, Typescript, BootStrap CSS ASP.NET, JSON web API services (JSON, RESTful)

Kindly indicate 105 – Kentico on the subject

Interested applicant may send their CV in MS Word format to [email protected] with subject title: 105 – Kentico

(Reg. Nos. R1104128)

IT Consultancy & Services Pte Ltd

EA License No.: 92C5311

For more information about ITC, please visit us @ www.itcspl.com

About Role

The role has an overall responsibility for defining end-to-end domain specific solutions across business, operations, technology and compliance. Accountable for pro-actively identifying the business challenges, define bank-wide solutions and ensure these ‘fit for purpose’ solutions are delivered.

Job Objectives

The successful candidate is expected to:

a. Demonstrate deep domain expertise to ensure he/she is a trusted business partner who can identify business challenges and propose holistic sustainable solutions

b. Build relationships with and between stakeholders across development, testing, business analysts and operational business partners

c. Support the business by defining, developing and delivering solution concepts within the constraints, in a way that is sensitive to, and compatible with the business priorities

d. Provide thought leadership by conceptualizing solutions to incorporate cutting-edge technologies into the group

Key Responsibilities

1. Solution Definition and Delivery

a. Help the business user to articulate their business requirements in a structured manner.

b. Translate these business objectives into an architectural approach and solution, in term of:

i. Business and process architecture

ii. Technology architecture (application, infrastructure and security)

c. Define practical roadmap considering business, technical and delivery constraints

d. Identify operations impact of the solution and liaise with operations to define the appropriate operating model

e. Address all business challenges from a Technology & Operations perspective and ensure proposed solutions address issues with business, operations, technology, compliance any other impacted business units

f. Improve existing approaches and/or develops new approaches to achieving improvement

g. Spot potential problems, recognize the risk impact and propose risk mitigation strategies

h. Lead the solution definition work-stream during implementation, to ensure the integrity of the business solutions is maintained

i. Manage technology roadmap once the various projects have started to monitor the deviation to the roadmap and architecture and plan the remediation accordingly with the various project teams.

2. Stakeholder Relationship Management

a. Acts as a single point of contact for all domain specific improvements and challenges

b. Supports effective business change by building relationships with and between development teams, business analysts, testing teams and operational business partners

c. Provides well-informed advice, typically within a specific domain specialism, ensuring that it is properly understood and appropriately exploited, to enhance the effectiveness of significant activities

d. Anticipates customer needs; responds to and follows through on customer enquiries, requests and issues to complete resolution or satisfaction in a timely manner

Must Have

a. Banking Architecture skills across Retail and Wholesales business domains. It encompases but not limited to: core banking, payments, trades, cards, branches systems, ATM, Loyalty , internet and mobile banking, reporting and MIS.

b. Domain expertise with an excellent awareness of the various front-end and back-end systems and processes

c. Heterogeneous technology platform knowledge such as AS400, Mainframe, open systems (unix, Java, Microsoft), MQ.

d. Excellent communication and presentations skills to C-level, with the ability to synthetize and simplify technology solution and challenges.

e. Ability to communicate effectively with technology and operations staff.

f. Bachelor’s degree in engineering/ business/ finance or equivalent

Good to have

a. IT Strategy onsulting experience will be an added advantage

b. Experience with banks and/or leading innovative technology organizations

c. Experience in managing and working with vendors to deliver projects is an added advantage

· Participated in full software or product development cycles, preferably using Agile Methodology with past development experience

· Strong analytical, conceptualisation and problem solving skills

· Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

· Must have experience in government projects using Agile methodology

· At least 8 to 10 years of IT Project Management experience with Degree

· Good to have Project Management related certification such as CITPM, COMIT or PMI

Job Scope:

• Provide analytical support to Senior Finance Manager, Asia
• Responsible for financial planning and analysis support
• Consolidate, review, and analyze to provide concise and relevant commentary when required.
• Create backup schedules to support/detail designated consolidation schedules/topics for Senior Management Review.
• Prepare and analyze monthly/quarterly performance of designated affiliates, and interface with designated regions on financial issues.
• Provide tools and relevant training to “forecast developers” to support them in market and business analysis thus ensuring accurate forecasting for the affiliate with minimal write off or shortage.
• Document assumptions & occurrences for each product portfolio to facilitate business decision-making and provide meaningful variance commentaries on actual vs forecast.
• Coordinate with planning centers to secure supply for affiliates to meet business needs.
• Manage 3rd Party Distributor KPI via monitoring and tracking, regular meeting, and alignment among commercial & operation.
• FP&A leading role in monthly S&OP cycle (VN/ID) for benchmark analysis & demand assumption.
• Other ad hoc duties assigned

Job Requirement

• Bachelor's degree in Accountancy or equivalent with at least 3 years experience preferably in MNC environment
• Good proficiency in Excel or prior experience in SAP system is highly desirable
• Prior experience with US GAAP is an added advantage

Interested candidates do submit your application to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics in Dublin and Singapore are at the heart of delivering Aon’s Data & Analytic Services team’s mission to:

• Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs
• Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions

Established in 2012, there are over 150 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can leverage emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

• Partner with the business to deliver value-added insights to support senior management in strategic decision-making
• Lead country deployments of Growth Analytics team initiatives:Own 2-4 countries’ relationships which may involve team’s full suite of products.
  Project manage initiatives with a diverse group of stakeholders to ensure delivery of results within stipulated timelines
  Partner with local country to source data inputs, address data quality challenges and determine configuration requirements
  Work with internal and global team members to implement recommendations towards a positive and sustainable outcome.
  Conceptualize solutions, roll out and test products, and work with countries to ensure the solution is tailored.
  Translate end user requests into technical requirements for our development team
  Support development of new analytical tools through design, testing and implementation
  
• Data management and Model delivery:Understand new datasets, reconcile reports, cleanse data, create joins and apply business logic.
  Identify data patterns & trends, and provides insights to enhance business decision making capability in business planning, account management and operational processes
  Translate data into insights that drives targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders
  
• Collaborate with cross-functional data analytics colleagues to improve Aon’s internal data analytics service platform tools
• Other duties assigned

Skills and experience that will lead to success

• Degree in Business, Finance or analytical-related fields and minimum 4-6 years of working experience in related field
• Aspires to grow into a business analytics consultant; this is not under a career track of a data scientist
• Have experience in managing senior stakeholders and/or business partnering
• Team player, analytical, problem-solving, critical and innovative thinking skills
• High-level written and verbal communication skills.
• Proficiency in Microsoft applications such as Power Automate would be advantageous
• Proficiency in SQL/VBA and the ability to use data visualization tools such as Power BI would be advantageous.
• Fun, fast-paced and a collaborative environment
• Hybrid work-mode

Mandatory Skills:

GIAC Continuous Monitoring Certification (GMON)

OR

GIAC Information Assurance Certified Intrusion Analyst (GCIA)

OR

GIAC Information Assurance Certified Incident Handler (GCIH)

certitifed professionals are needed only.

Ensure compliance with customer's cybersecurity policies.

Perform activities necessary to ensure customer's data systems and networks are secure, sure activities are not limited to log analysis and security assessment of customer ICT systems

Location: Ang Mo Kio

Weekday staggered Shift –

1. Staggered 8.5hr on weekday, between 8am to 8pm.
2. Need to rotate to cover alt Sat(4hr, between 8am to 6pm), OT will be paid if time-off cannot be arranged

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

• Implementing HR Business Intelligence, Data Analysis & Analytics plans to analyze organization and people data from different sources to inform business decisions

• Researching and evaluating issues with HR reporting solutions and ensuring the application of Business Intelligence (BI) Data Analysis & Analytics tools/methods that enhance business decision making capabilities

• Consolidating internal and external HR / Finance / Operations data sets and conducting respective (management) reporting through the development of HRMS and/or Power BI solutions

• Prioritizing escalated issues arising from HR reporting and analytics solutions and coordinating with other subject matter experts to improve usability, accuracy, and effectiveness

• Developing and deploying complex HR / Payroll reports and reporting tools, and assessing analytics effectiveness on an ongoing basis

• Applying advanced technical skills (SQL, Power Query, Python) to quickly identify patterns, insights, anomalies, and solutions to deliver operational and strategic insights for decision-making

• Supporting in communicating information effectively to senior management, conveying technical information to non-technical audiences

• Applying best practices for BI, data modelling, data transformation, and data governance in HR process areas; and providing inputs that maximize the usability of organization and people data for decision making

• Drafting plans determining which Business Intelligence (BI) Data Analysis & Analytics solutions will enable the enterprise to achieve defined business goals

Requirements

• HR functional knowledge and technical knowledge around data and reporting

• Advanced data cleansing/data transformation experience within the HR space

• HR Data quality analysis and reporting experience

• Data manipulation skills: Advanced SQL, Excel, Power BI – Power Query, DaX, Dashboard experience

• Data visualization experience: python, intermediate to advanced Oracle HCM Analytics – OTBI and BI Publisher

• Demonstrated ability to work cross functionally/divisionally with colleagues

• Continuous improvement mindset and approach to work

• Strong stakeholder management and influencing skills

A-IT Software Services has been a successful player in development outsourcing for Financial Services IT for 30 years.

We are looking for a new accounting executive who will manage all accounting and finance matters of the company.

Responsibilities

• Handle the general accounting functions, including, but not limited to: accounts payable, accounts receivable, general ledger, P&L statements and taxes.
• Prepare, review, and reconcile / analyze financial statements (weekly, monthly, quarterly, year-end etc) to ensure accuracy and completeness.
• Examining bank statements and process reconcile, handle employee expenses reports, payroll administration and accounting, and other financial transactions.
• Prepare quarterly GST returns, tax computation and handle tax queries from the tax authority
• Prepare audit & tax schedules & liaise with auditors and tax agent.
• Liaising on corporate secretarial matters and other external counterparts such as bank and accounting firm.
• Prepare financial statements for a few investment properties companies, including GST returns, tax computations and handling tax queries
• Assist in any other finance-related matters as required
• To assist the set-up of new joint ventures, managed & participate in all day-to-day accounting operations including billings, A/R, A/P & GL

Requirements

• Holds professional accounting qualification (ACCA or equivalent)
• Minimum 5 - 10 years of accounting experience
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficiency in accounting software (must have working knowledge of Sage accounting package)
• Independent and self-driven with high level of initiative
• Strong interpersonal and communication skills.
• Candidates who can start immediate/within short notice preferred.

The Credit Analyst is responsible to provide credit analysis for the Bank’s borrowing clients in the segments covered by Corporate Banking which currently comprised of Aviation, Shipping, Financial Institutions, Middle Market & General Corporates in Singapore.

• Analyze past and current financial statements and performances
• Provide financial models and projections based on reasonable assumptions
• Preparation of reports and projections based on the analysis for credit decision making
• Coordinate with the Corporate Banking team to review financial forecasts and information
• Provide sectorial and industries analysis

Job Requirement

• Minimum a bachelor’s degree in Business or any related discipline
• Minimum 5 years’ relevant credit analysis experience within the Banking/Audit sectors
• In depth understanding of accounting principles and financial analysis skill
• Excellent presentation skills and ability to influence and persuade, multi-task and meet tight deadlines

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

We are seeking a highly motivated candidate for the position of Business Analyst

The successful candidate will be part of a growing dynamic regional team that in charge of Transaction Banking (Cash/Payment Systems). This is a critical system that processes all the cross-border and domestic payments received from our corporate customers in this region. You will be expected to play an important role in ensuring good quality, timely delivery of the system solutions.

Responsibilities:

· Gather, analyse user business process and requirements; verify & validate the requirements and ensure the requirements are document into functional and non- functional specification.

· Work with cross functional teams to analyse and define the integration requirements between modules and interfaces with other systems.

· Perform requirement traceability, identify out of scope requirements and escalate scope creep; review, identify and resolve conflicting, incomplete and inaccurate requirements.

· Deeply review and evaluate IA (Impact Analysis), functional, technical design and specification from business and technical point of view.

· Project status reporting with risk/issue mitigation strategy.

· Manage and resolve issues happened from business requirement or systems solutions.

Requirements:

· Experience in Transaction Banking (Cash/Payment) domain (e.g. CMS, Cross-border payment,etc.)

· Proficient in gathering and analysing Business Requirement, Technical & Functional Specification Design documentation, test case design.

· Strong and patient analytical and problem-solving skills

· Good inter-personnel and communication skills across a wide range of people

· Self-motivated and possess drive, and ability to work independently and a good team player

· Experienced in working with different teams on medium to complex regional channel systems or payment systems will be an advantage.

· Self-motivated and possess drive, and ability to work independently and a good team player

At least 5- 10 years of experience

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

• Identify key sales opportunities to generate and achieve revenue while concurrently developing and nurturing strong relationships within existing key resellers.
• Optimizing sales opportunities in both existing and new accounts through effective selling and cross-selling, all while delivering exceptional customer service.
• Liaise with other departments to develop lead generating activities.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of relevant experience.
• Possess basic IT knowledge and a good understanding of managing partner relationships to ensure a profitable collaboration.
• Proven track record in securing and developing strategic resellers and closing sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with complexity of experience will be considered for a senior role.

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

(EA Reg No: 20C0312)

HealthHub SG is on an adventure to unify the health journey of our population. With ever-increasing digitization of public healthcare services and a step change in adoption of our digital applications, a unique opportunity has arisen for an Analyst (Analytics & Customer Insights) to translate our X-data and O-data into impactful insights and weave the insights into masterful data storytelling.

In this newly-created role, you will develop BI solutions to understand product usage and customer activity, create and own multiple Product Key Performance Indicators, develop a deep understanding of product health and the customer experience, advance data acumen across the company, and promote strategic decisions through data storytelling. Product managers, product marketers, policy analysts and senior management stakeholders will look to you to understand behaviours across the customer journeys and translate to actionable insights to elevate the citizen experience and outcomes.

As personalisation of content and digital services starts playing an outsized role, the data foundations that you will build for HealthHub will pave the way for our hyper-personalisation ambitions.

Role and Responsibilities:

• Perform strategic and ad-hoc analysis in support of product team members such as: product managers and planners, engineers, UX, design and marketing team members including content strategists and marketing automation specialist
• Develop dashboards and define metrics that inform success for the Product & Marketing Teams
• Identify opportunities in data to accelerate product adoption, retention and engagement
• Help design, execute and evaluate A/B tests to improve the user journey
• Explain trends across data sources, potential opportunities for growth or improvement, and data caveats for descriptive, diagnostic, predictive (including forecasting), and prescriptive data projects
• Explore large, complex, and loosely defined datasets to create actionable insights
• Provide direction for the overall data strategy such as automating the handling of product usage data collection, PDPA compliance of data under management, cookie and privacy management, experimentation tools, A/B testing, etc. which may include working through vendors’ data teams to execute on the strategy
• Operate in an iterative mindset, focused on delivering improvements and value
• Act as a trusted voice of product data and insights in meetings and presentations

Requirements:

• 4+ years of data analysis experience, leveraging descriptive and predictive data techniques
• 4+ years of experience focused on feature and usage metrics, A/B testing, conversion and retention, segmentation, and developing user archetypes and their usage patterns
• 4+ years of experience in analysing & making improvements in the data sets returned in google analytics
• 2+ years of experience supporting product teams
• 2+ years of experience uncovering data insights to form hypothesis, designing product experiments, evaluating results and making recommendations
• Experience working with product analytics tools such as Mixpanel, Amplitude, Heap or equivalent is paramount
• Intermediate Level SQL
• Advanced BI dashboard development using Tableau or Power BI
• Effective communication skills: Regularly achieve consensus with peers, explain complex data concepts to non-technical stakeholders, and provide clear status updates
• Bonus: Experience using Python and R for analysis
• Bonus: Experience with Qualtrics to establish customer feedback loops will be beneficial
• Bonus: Familiarity with the marketing analytics capabilities offered by content management system vendors such as Adobe Analytics, Sitecore Experience Analytics, or similar

Sr. Lab IT System Programmer /Engineer

Responsibilities

• Support qualification of various IT system from (Lab/Shopfloor/ manufacturing )
• Provide IT support in configuration, system setup, vulnerability management, enabling DI controls etc. for New & existing systems.
• Review programmable code outlined in technical specifications for operating systems used.
• Supports DI assessment/remediation and inventory management of Automation and lab systems.
• Supports project lead to plan, schedule and execute project activities where applicable.
• Coordinates with vendor/extended team for execution and validation on various manufacturing systems & equipment’s.
• Supports Lab Operation Lead/Project leads to ensure effective project management, system qualification & operation support.
• Support network/system architecture assessment for Automation/Laboratory systems with adherence to IT policies.
• Provide hands-on support to system owners or vendors during configuration and system setup.
• Setup System administration controls (User management, System & Data Back-up management, DI controls etc).
• Support Retirement activities of the systems (Virtualization, Data restoration etc).
• Support all System Lifecycle documents associated with the system.
• Support cGMP risk assessments, user requirements & functional specifications, validation plans, protocols (i.e., IQ, OQ, PQ), traceability matrices, reports, addendums, decommissioning plans and other validation deliverables as required by the site validation SOPs.
• Work with Systems owner(s) to ensure the initiation and implementation of global change control activities are in accordance with site procedures
• Practices a culture of continuous learning, develops business and technical skills, identifies opportunities to skill-up of individual and Team.

Requirements

• Strong relevant technical experience in the Pharmaceutical, or manufacturing-based industry, including IT or Automation Support
• Demonstrated capability in application of appropriate troubleshooting.
• Effective communication skills, ability to lead cross-functional teams.
• Ability to demonstrate leadership behaviours in alignment with the Client leadership standards
• Able to work independently and prioritize work based on given timeline.

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

☑ AWS + Performance Bonus

☑ Hybrid WFH

☑ Near MRT

Job Description:

• Responsible for a team of system engineers who assess IT systems, determining problems and provide solutions
• Provide guidance on upgrading & maintaining of IT application systems
• Brainstorming future improvements to the IT system

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

Newly set-up IT System Integrators company seek dynamic and driven individual to join the team as CEO!

Budget: $20,000

Job Description

• Develop and articulate the company's vision, mission, and strategic objectives.
• Formulate long-term strategies for expansion, brand diversification, and market penetration.
• Identify emerging trends and opportunities in the IT hardware industry.
• Build and lead a high-performing executive team capable of executing strategic plans.
• Identify potential brands and partners for collaboration or acquisition to expand the company's product offerings and market reach.
• Oversee day-to-day operations across all offices and locations, ensuring efficiency, productivity, and compliance with regulations.
• Develop annual budgets and financial plans in alignment with strategic objectives.
• Monitor financial performance and implement corrective measures as needed.
• Assess and mitigate risks associated with business operations, market dynamics, and regulatory changes.
• Safeguard the company's assets and reputation through robust risk management practices.
• Cultivate strong relationships with key customers, vendors, and partners.
• Invest in research and development initiatives to drive product innovation and differentiation.
• Explore opportunities for leveraging technology to optimize internal processes and enhance customer experiences.

Requirements

• A bachelor’s or master’s degree in a relevant field.
• Experience in a senior or leadership management position within relevant industry.
• Knowledge of profit and loss, balance sheet and cash flow management, and general finance and budgeting.
• Ability to build consensus and relationships among executives, partners, and the workforce
• Strong communication skills

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

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