Job Description:

Our client is in search of an IT GRC consultant to assist with the organization's Governance, Risk & Compliance concerns.

Job Responsibilities:

• Implement and promote awareness of IT GRC objectives, emphasizing standards and frameworks.
• Evaluate and strengthen IT controls and policies, guiding remediation efforts to address compliance gaps.
• Monitor and review risk findings and assessments with the Cyber Security team and other IT teams.
• Develop, maintain, and report on the IT Risk Register, conducting regular risk self-assessments.
• Perform risk control testing and facilitate internal and external audits.

Job Requirements:

• A minimum of 4 years' experience in IT governance, audits, and risk management, with Bachelor’s degree in Information Technology, Computer Science, or related fields.
• Essential expertise in standards and frameworks such as NIST, ISO27001, MTCS,PDPA.

Interested candidates, please send your detailed resume to:

Carine Cui Meng (R23117732)

[email protected]

We regret that only shortlisted candidates will be notified.

Job Description:

• Build and support applications in finance and tax domain, including tax compliance, tax audit and dispute, transfer pricing, tax reclaims, etc.
• Support Business Lead or Product Owner to facilitate and elicit requirements from business stakeholders for the purpose of producing Business Requirements Document (BRD) or User Stories.
• Participate in discussions, analyze and conceptualize IT solutions that meet business requirements.
• Prepare Functional Specifications Document (FSD) during project execution phase, along with delivery of Requirements Traceability Matrix (RTM).
• Validate IT solutions with engineering and architecture teams, and ensure specifications are properly understood by rest of project delivery team.
• Present IT solution to business and IT stakeholders to explain how the solution addresses their business requirements.
• Support project team during the execution phase of the project for any queries pertaining to the FSD or BRD or User Stories. Re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered where necessary.
• Support Quality Assurance team to define the test strategy and approach and provide clarifications to queries during the testing phase, to both the Quality Assurance team and Business Testers during testing phases.
• Prepare training plans and user manuals, and conduct trainings to users before system launch and provide close support to system users in the adoption of the new system.
• Build simple automation solution for business users using MS Excel, O365 suites, Appian, etc.
• With strong collaborative mind-set, the candidate is expected to work across facets of the business across Front, Middle, and Back Office, the extended Technology team as well as industry peers and partners.

Requirement:

• Bachelor Degree in Information Technology, Computer Science or equivalent.
• 2 to 7 years of relevant experience in technology business analysis or software development, familiar with business applications in investment/banking industries.
• Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.
• Possess strong analytical, critical thinking, and problem-solving skills.
• A team player who has growth mindset and confident to work independently.
• Experience in the documentation of BRD, FSD, use cases, visual modeling and business processes.
• Experience with ETL process, SQL and automation technology
• Experience in project management and Agile methodology skills with strong delivery mindset.
• Good understanding of tax and finance business domain
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce.

If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

Craft Data-Driven Solutions and Shape the Future of Ticketing

Join Singapore's leading ticketing marketplace, a company with a 30-year legacy of delivering exceptional experiences in the arts, culture, sports, and entertainment industries. As a Business Intelligence Analyst, you'll play a pivotal role in harnessing the power of data to propel our organization to new heights.

Unleash Your Data Expertise

Are you a data maestro with a passion for problem-solving and a knack for translating complex data into actionable insights? If so, we're eager to have you join our team of data enthusiasts. Your expertise will be instrumental in shaping our data-driven culture and driving business success.

Your Impactful Contributions

• Delve into our diverse event portfolio and devise innovative business solutions that resonate with our clients across all industries.
• Cultivate exceptional client relationships, uncovering their needs to deliver tailor-made BI solutions that empower their growth.
• Collaborate with our team of Data Engineers, Analysts, and Science gurus to build and maintain cutting-edge analysis and reporting capabilities.
• Transform data into compelling narratives and insights, captivating stakeholders with your data storytelling abilities.
• Embark on data mining and statistical expeditions, uncovering hidden gems that enhance our business performance.
• Partner with teammates to architect robust data marts and introduce smart, adaptable metric frameworks that supercharge our analytics and streamline our BI processes.
• Team up with cross-functional team members, wielding data as your weapon to solve their business challenges.
• Uphold the highest standards of data quality across all our BI assets, ensuring the integrity of our decision-making processes.
• Drive efficiency and resource optimization through continuous improvement in data processing strategies.
• Champion data democratization across the organization, making data accessible and usable for all.
• Share the benefits of our BI ecosystem with our business users, empowering them to tap into existing reports and insights.
• Embrace change and ride the waves of evolution in the dynamic world of BI, adapting to new technologies and methodologies with enthusiasm.
• Stand as the guardian of our data kingdom, meticulously maintaining our data bible, dictionary, and glossary for all our reports and dashboards.

If you thrive in a fast-paced, dynamic environment and seeks to revolutionize the way data drives decisions in the entertainment industry, we'd love to have you join our team!

Job Requirements

• At least 1-3 years of experience working in a BI or analytics function preferably.
• Good working knowledge on SQL and R/Python to perform data querying, building BI models and conducting data analysis.
• Experience in data analysis and deep-dive analysis
• Strong data visualisation skills using Tableau, Qlik, PowerBI, Microstrategy or other relevant visualisation tools.
• Good understanding of ETL/ELT concepts and their relevant use cases
• Experience in gathering BI requirements and structuring specifications to produce business-relevant datasets and ensure data quality of the dataset.
• Passion for democratizing data effectively to the wider organization for self-serve
• Keenness to innovate and improve the BI process beyond basic reporting, seeking ways to add value so that the organisation can consume data more effectively.
• Strong communication skills, able to collaborate effectively with both sides of the business and technical divide.
• A self-starter mindset who takes ownership and excels in a lean and fast-paced organisation.
• Knowledge of Statistics & Machine Learning is a plus.
• Team Player with the ability to work across a matrix environment in a fast-paced environment and constantly evolving environment.

Perks that Elevate Your Career Journey

• Mentorship and Career Guidance: Receive personalized mentorship and career guidance to fuel your professional growth and aspirations.
• Inclusive and Collaborative Culture: Immerse yourself in an atmosphere of inclusion and collaboration, where diverse perspectives and teamwork drive innovation.
• Regional Network Connections and Opportunities: Expand your network and access a wealth of opportunities through our regional connections.
• Constant Innovation and Discovery Challenge: Embrace a culture of continuous innovation and discovery, where challenges become catalysts for growth.
• Fun and Product-Focused Culture: Enjoy a vibrant and product-focused culture, where creativity and passion are celebrated.

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $7,000-$9,500

Job Description

1. Expert in implementation of automation script/IAC/Terraform.

2. Expert knowledge and strong experience of Cloud infrastructure i.e. Amazon Web Services, Azure,

and GCP

3. Expert in implementation of security monitoring with CloudWatch,

4. Hands-on experience in the cloud data security such as Thales, AWS KMS, IBM Guardium

5. Hands-on experience in integrating and configuring Cloud and Container Security tools (e.g. Aqua Sec,

TwistLock, IstioServiceMesh, etc) into large enterprise Cloud and Container environment.

6. Hands-on experience in Cloud and Container technologies, e.g. AWS, Azure, EKS, OpenShift,

Kubernetes, Notary, admission controller, etc

7. Knowledge in Cloud and Container Security concepts, e.g. DevSecOps pipeline, Helmchart, etc.

Top 3 Mandatory skills

1. AWS Cloud

2. Terraform

Skills which are good to have / optional

1. Prisma Cloud CWP

2. Aquasec

3. Twistlock

4. Istio

Job Description & Requirements

• Conducts daily laboratory analysis of raw materials, quality control stability sample testing, in-process testing, finished products and other related testing.
• Prepare test solutions, volumetric solutions, standardization of volumetric solutions and reference standards.
• Able to plan, schedule and assisting in supervising QC testing for finished product, raw materials & stability products.
• Assist to ensure QC testing of products are completed on time, review / approve test report and able to forward the test reports /or samples to QA when required.
• Able to conduct laboratory investigation when required.
• Ensures and maintains cleanliness and safety of the QC laboratory according to the Good Laboratory Practices.
• Performs routine calibration & preventive maintenance for analytical instrument and report any deviation.
• Assists the QC team in new assigned projects.
• Performs products validation, cleaning validation and method validation.
• Conducts microbiological testing and environment monitoring as backup if assigned.
• Any other ad hoc tasks assigned.

Requirements:

• Minimum Diploma holder in Chemistry / Chemical Engineering / Bioscience / Life Science / Pharmaceutical / QA & QC.
• Some prior experience preferred in QA & QC.
• Preferred to have experience in HPLC, UV, IR, Dissolution tester.

Other information :

• 5 days work week .
• Permanent position with 2 years lock-in period.

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities Desktop Support Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

• Responsible for hardware and software installation and maintenance.
• Assist in Microsoft Dynamic Navision ERP system and make Jet Reports.
• Develop and execute new EDI solutions and applications.
• Create and maintain EDI integration using XML.

Requirements:

• Diploma in IT or equivalent
• At least 3 years of hardware and software installation and maintenance experience and Navision Application support in Manufacturing function.
• Good knowledge of web development.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job scope

• Provide on-site support, remote IT services to end-users pertaining to laptops, computer, and network appliances.
• Manage and maintain accuracy of inventory records (hardware / software / licenses).
• Manage IT operation and responsible for work process and operating procedures documentation.
• Manage the renewal of hardware / software contract warranty, and licenses.
• Manage Microsoft SharePoint, List and Azure AD
• Assisting business in optimizing their processes through the development of automation tools including Excel VBA, Power Automate, etc.
• Assist in management of IT vendors for the delivery of IT services.
• Assist with new systems testing and implementation.
• Ensure IT security and procedural changes are adhered to industry best practices.

Infrastructure Support:

• Work closely with IT and Infrastructure Team Lead for any repairs and maintenance work.
• Monitor, track, and report feedback on faults reported regarding any operational issues to Team Lead
• Communicate and liaise with various stakeholders to plan and execute IT and Infrastructure projects

Requirements:

• Diploma in Information Technology/ Computer Science
• System administration (Active Directory/Exchange/MS Office365/Azure AD)
• Hands on experience in installation of IT hardware and software
• Able to multi-task and highly adaptable
• A positive attitude and willingness to learn
• An interest or experience in healthcare sector will be an added advantage
• Willing to learn new technologies like Microsoft Power Platform – MS PowerApps, PowerAutomate and PowerBI

Working Days/ Working Hours

• 5 Days' Work Week
• Monday to Friday 8.30am to 5.30pm

We are looking for a Regional Project Manager to lead our IT projects across APAC. Do you have a passion for leading multiple projects across the region? Then we would love to hear from you.

What you’ll do

Participate as part of the Global team and report to the Regional IT PMO Lead.

Responsible for ensuring the successful execution of IT Projects across APAC region by coordinating with local business stakeholders, global IT Team, vendors and other regional IT Resources.

Specific Activities will include, but not limited to the following

• Managing IT projects following the IT Project management process from Toll gate 0 (Proposed) to Toll gate 7 (Closed)
• Prepare Dashboard for toll gate review meeting with Global IT PMO Leads.
• Drive IT Project Execution for APAC byLeading weekly status calls for key stakeholders and project team
  Updating Project status, schedule, risks & issues log in Aha system
  Discovering Risks/Issues and escalating to Regional IT PMO Lead / Senior IT Directors.
  Work with various stakeholders to mitigate Risks and resolve Issues
  
• Ability to align interests of various stakeholders who have different agenda and priorities
• Work with sourcing team and 3rd Party Vendors to track and manage purchase orders
• Work with Global IT Team to coordinate change management process to application / Infrastructure for any APAC project cutover
• Coordinate with other Global IT or Regional IT Teams as necessary for projects that are impacted by or have dependencies with other IT Projects
• Ensure successful Hyper Care after project Cutover

Who you are

• IT related degree or equivalent experience
• Minimum 5 years of experience in Multi-National companies
• Strong Project Management Experience in the area of Web/eCommerce application migrations
• Hands on Experience in completing at least 1 Full SDLC project delivery
• Highly Skilled and Knowledgeable in Project Management Fundamentals
• Ability to manage multiple projects in parallel
• Ability to work independently; highlight issues proactively and report progress regularly
• General Technical knowledge in infrastructure such as client technologies and networking
• Good written and verbal communication skills including presentation at all levels
• Good personal skills and able to influence and work with various parties
• Be prepared to work unsociable hours with global IT Team situated in Europe and US
• Ability and willingness to travel on fairly short notice if necessary within the region

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description for Desktop Engineer 

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions

a) contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot , Windows 8.1, Windows 10 & 11 and Microsoft Office & another authorized desktop applications.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops Provide first/second level

j) , laptops, printers and any other authorized peripheral equipment.

k) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

l) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

m) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. .

Candidate Required Minimum Qualifications and Skills

i. Bachelor Degree or equivalent in Computer Science or related field. Or Diploma

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 18 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem- solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Adaptable and flexible in a fast-changing industry and work environment.

x. Willing to work off-hours and weekends when required for projects or emergency support.

Responsibilities

• Responsible for Market Data requirements & analysis for Market Risk (VaR, ES) projects and risk regulatory initiatives like FRTB-IMA
• Come-up with BRD, FSD and other documents like traceability matrix for Historical Market Data backfilling, proxying, historical scenarios (shocks) generation & establishing data mappings across various Risk Factors in Market Data domain
• Collaborate with business stakeholders Market Risk Business, technology team to help finalise requirements and deliver solution.
• Assist with completion of System Integration Testing (SIT), User Acceptance Testing (UAT), application performance testing.
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Responsible for Shell / Batch scripting

Requirements

• Experience end to end technical knowledge and business analysis skills on all key market data modules like Data Sourcing from various market data vendors, Backfilling, Calibration & Historical Scenarios.
• Experience in Historical Market Data Domain to cater to Market Risk requirements for data sourcing from various market data vendors (like Bloomberg, Refinitiv, ICE, MarkIT), backfilling, calibration, proxy & historical scenarios generation for VaR & ES.
• Good Business Analysis experience in data sourcing from various market data vendors, backfilling, curve computation (calibration), proxy, stress scenarios & historical scenarios generation for Market Risk and Regulatory requirements
• Cater to various historical market data requirements for historical scenarios for Murex upgrade
• Extensive knowledge of various market data instruments such as equities, commodities, FX, IR curves, options, volatilities etc.
• Experience in any of EDM/MDM market data product like Neoxam, Asset Control, Golden Source, MarkIT etc.
• Minimum of 7 years of experience in analysing requirements and tracking delivery of IT capabilities
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in scripting/coding capabilities in either one or more of the following skills: Python, R, Windows batch/Unix shell scripting, java script, SQL, PL-SQL, vendor proprietary language etc.

Position: Process Assurance Analyst

Employment Type: 1-year Agency Contract (Highly Renewable)

Location: Alexandra

Job Objectives:

The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities:

• Establish controls and compliance checks on SDM processes
• Design, formulate and enforce governance & compliance process improvement.
• Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)
• Perform walkthroughs and interviews with project and application delivery managers to drive process adherence
• Report findings and provide consulting support in ensuring compliances with procedures
• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

• Degree in computer science/engineering or related disciplines
• At least 3 to 5 years of relevant experience in IT process compliance audit, Project Management and Business Process Design
• Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST
• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint
• Prior experience in IT risk management and security will be added advantage

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Do you have business analysis experience, and are you looking for a new opportunity in Singapore? Cognizant is seeking a flexible, full-time Technical Product Owner, and the role comes with an attractive salary and benefits package.

As a Business Analysis Analyst, you will manage end-to-end requirements and implementation from an IT perspective. You will serve as the liaison between business and IT – also between IT and QA, and you will work with an assigned Scrum Team to provide working software that provides value to the business every two weeks.

To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do:

• Assist the Product Owner with low-level requirements gathering and documentation
• Work with local IT teams to understand existing systems and work with these teams to ensure the systems offer services and stored procedures
• Provide delivery of working software that provides value to the business every two weeks
• Dive deep into solutions and requirements proposed by the business and provide alternative solutions for the business to consider
• Help in conducting UAT and give demos to business users.

To apply for this Software Engineer role, you will need relevant Business Analysis experience and experience in Insurance. You will also require the following:

• Full software development lifecycle experience
• Previous consulting experience in a complex multinational organisation
• Relevant experience in requirements gathering, documentation, report analysis and creation, preferably as a BA/consultant and in a setting with onsite/offshore components
• Experience in the insurance industry/IT services with insurance clients
• Excellent knowledge of the Banking and Financial Services or Insurance sectors.

At Cognizant, taking care of employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

To apply for this full-time Business Analyst job in Singapore, please contact Cognizant today. Please refer any friends or colleagues for this role or direct them to our Careers page on our website.

At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Newly set-up Technology and Telco Service Provider seek dynamic and driven individual to join the team as Head of Procurement, Nepal!!

Key Responsibilities

• As the Head of Procurement in the telecommunications and Information Technology industry, you will be responsible for developing and implementing procurement strategies to ensure the cost-effective acquisition of goods and services. This pivotal role involves strategic sourcing, cost management, risk mitigation, supplier relationship management, compliance, team leadership, market analysis, contract management, continuous improvement, and collaboration with various departments.

Requirements

• Proven experience in procurement, specifically within the telecommunications and/or Information Technology industry.
• Strong strategic thinking and negotiation skills.
• Deep understanding of the telecommunications industry and its supply chain dynamics.
• Leadership experience with the ability to guide, train, and support a procurement team.
• Familiarity with relevant regulations, policies, and ethical standards in procurement.
• Analytical skills to assess market trends, pricing, and technological advancements.
• Contract management expertise, including negotiation, review, and renewal.
• Continuous improvement mindset with a focus on enhancing procurement processes.
• Excellent collaboration and communication skills for effective integration with other business departments.
• Able to relocate is a MUST.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

· Build data pipelines (ETL) to enable scalable processing of large volumes of data in AWS environment (Informatica, Pentaho)

· Organise, build and maintain data stores (e.g., RedShift, RDS) of structured and unstructured data (e.g., text, customer transactional data, work-flow/ticket/log data)

· Co-evaluate business needs and objectives

· Identify opportunities for data acquisition

· Conduct data analysis, working independently or with data analysts, and report on results

· Analyze and organize raw data

· Interpret trends and patterns

· Prepare data for prescriptive and predictive modeling

· Combine raw information from different sources

· Explore ways to enhance data quality and reliability

· Work with stakeholders to identify and solve business needs related to advanced data processing

Job Requirements

· Minimally a Degree in Computer Science, IT, or similar field

· At least 1 year experience working with SQL or as a data engineer or in a similar role.

· Proven work experience with ETL tool such as Pentaho Data Integration (KETTLE), Informatica.

· Excellent SQL knowledge and with proven experience with Data Analysis, Data Profiling and Data Processing.

· Good knowledge of working with databases such as Oracle, PostgreSQL, RedShift.

· Experience working with Tableau or similar BI tools.

· Technical expertise with data models, data mining, and segmentation techniques

· Ability to integrate data /data streams from different sources

· Great numerical and analytical skills

· Detail-oriented, with excellent organizational skills and experience

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R21100074 > <Cheryl Thng Wei Lin>

This is a 12 months contract assinged to our clients

Work Location:Suntec Office Tower

Salary: $3,500-$4,000

Job Description:

1. Possess a recognised Degree relevant in the service industry.

2. Have at least 3 years of relevant experience in contact centre industry including data/trend prediction &

analysis, self-help migration.

4. Actively making FAQs refinement, recommend CSOs training needs based on customer experience.

5. Fresh graduates are welcomed too (knowledge of Data Analysis)

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

My client, a prominent player in the Agriculture industry, is looking for an Operations Analyst. The ideal candidate should have experience in international trade and shipping, and has a positive, eager to learn attitude.

Key Responsibilities:

• To carry out post trade contract activities and day-to-day execution of bulk physical contracts concluded by the Trading Team
• Acknowledgment of nomination to buyer and sending it on to shipper ensuring shipper acceptance of nomination
• Informing and coordinating with Trade Finance Team about all new bulk shipments where a purchase of warehoused goods that will be funded by banks are involved as TF Team needs to arrange releases
• Close communication with our Overseas Operations Team for bulk shipments
• Issuing documentary instructions to shipper for timely preparation of shipping documents and follow up on draft documents for checking
• Ensure all information like Dem/Des, documentary instruction or LCs (if required) are in place before loading
• Ensure all drafts are checked and confirmed by buyer and passing on to shipper. Follow up on scanned signed documents and original documents
• Instructing/Appointing cargo surveyors at loading and discharging port(s)
• Creating shipment number in our in-house system
• Create sale invoice and upload all shipping documents
• Ensuring payments from buyers are made in time before shipments arrives at destination
• Managing the payment of suppliers, freight invoices and any other costs
• Preparation & maintenance of shipment files in in-house system and any hard copies if required
• Arrange local or overseas courier to send out original documents
• Updating/Extracting records of shipment plans and supplier call forward plans
• Join weekly execution calls with Overseas team

Key Requirements:

• Around 2-3 years of experience in international import/export trade and shipping logistics
• Experience in bulk shipment experience is preferred
• Established in negotiating documents basis CAD, Bank Documentary Collection, and Documentary Letters of Credit
• Excellent communication and organizational skills
• Fast learner and eager to learn

How to Apply:

Interested candidate, please submit your updated resume in MS WORD Format to: Email – [email protected] or call your Friendly Consultant, Jing Ying (Reg. No: R23115733), at 6590 9935 or WhatsApp 8482 1951 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

Our esteemed client, a major player in the oil industry, is looking for a Credit Analyst. Candidates with experience in credit analysis within international bank or commodity trading space is preferred.

Key Responsibilities:

• Update the existing credit profiles, manage the on-boarding of new counter-parties
• KYC (Know Your Customer) review of each counter-party
• Understanding of operational and regulatory procedures such as KYC
• Collection and analysis of market data, follow-up of counter-parties in the portfolio, setting-up of credit alerts, and preparation of market analysis reports centered on specific business activity sectors
• Recommendation of credit terms and limits for the counter-parties in the portfolio
• Solvency and Liquidity analysis of counter-parties in the portfolio, preparation of a summary note, proposition of a credit limit and terms

Key Requirements:

• Bachelor’s degree in Business, Accountancy, Finance or equivalent
• Minimum 2 to 3 years’ experience in credit risk analysis
• Working experience in internal bank or commodity trading house is preferred
• Attention to detail and problem-solving skills
• Strong analytical expertise
• Excellent time management skills and ability to multi-task and prioritize work

How to Apply:

Interested candidate, please submit your updated resume in MS WORD Format to: Email – [email protected] or call your Friendly Consultant, Jing Ying (Reg. No: R23115733), at 6590 9935 or WhatsApp 8482 1951 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

We are seeking a highly skilled and motivated Cloud Security Specialist to join our dynamic team and play a pivotal role in ensuring the security, integrity, and compliance of our cloud-based systems and applications. As a Cloud Security Specialist, you will work collaboratively with cross-functional teams to design, implement, and maintain robust security measures that protect our organisation's assets and data in cloud environments.

• Cloud Security Strategy: Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Security Architecture: Collaborate with engineering teams to design and implement common cloud security architectures, ensuring principles of least privilege, zero trust, defense in depth, and security by design.

• Infrastructure Security: Implement and manage security controls for cloud infrastructure components, including networks, virtual machines, containers, and serverless services. Apply security groups, network segmentation, and encryption to safeguard data in transit and at rest.

• Identity and Access Management (IAM): Design and enforce robust IAM policies to manage user access, authentication, authorisation, and privilege escalation within cloud environments.

• Security Monitoring and Incident Response: Set up and manage continuous security monitoring, threat detection, and incident response processes for cloud environments. Respond to security incidents, perform root cause analysis, and implement preventive measures.

• Vulnerability Management: Conduct regular vulnerability assessments to identify and remediate security weaknesses. Know how to apply patches and updates in a timely manner.

• Security Compliance: Ensure and assess cloud environments adhere to relevant government ICT/SS compliance frameworks and regulations.

• Security Automation: Build and maintain security automation scripts and tools to streamline security processes such as provisioning, configuration management, and incident response.

You will be a Great Fit if you:

• Have experience (2+ years) in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Understand cloud security principles, including network security, encryption, identity and access management, and security monitoring.

• Are proficient in security tools such as intrusion detection/prevention systems, SIEM, vulnerability scanners, network firewalls, and web application firewalls.

• Have implemented security best practices within Infrastructure-as-Code frameworks (e.g. Terraform, CloudFormation, Ansible) to ensure secure infrastructure provisioning and configuration management.

Good to Have:

• Relevant professional certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), AWS Certified Security – Specialty, or equivalent.

• Proficiency in scripting or programming languages (e.g., Python, PowerShell) for security automation and orchestration.

• Experience in using containerisation technologies, such as Docker, Kubernetes, AWS ECS, and knowledge in securing containers.

• Proficiency in implementing DevSecOps and CI/CD pipelines, with experience in relevant CI technologies such as Git, Gitlab, and Jenkins. Hands-on experience with security testing tools (e.g., SAST, DAST, SCA) and vulnerability management.

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14317657/a94bccfb-172f-1ede-b0fe-a14612ad726c

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)