We are seeking a dynamic IT Business Consultant & Project Manager to join our team. This role combines business analysis with project management to deliver innovative IT solutions that meet our clients' needs. The ideal candidate will possess strong analytical skills, project management expertise, and a deep understanding of IT systems.

Key Responsibilities:

Consulting:

• Analyze business processes and identify areas for improvement.
• Collaborate with stakeholders to define project requirements and objectives.
• Develop and present IT solutions that align with business goals.
• Facilitate workshops and meetings to gather information and drive consensus.

Project Management:

• Plan, execute, and oversee IT projects from initiation to completion.
• Develop project plans, timelines, and budgets.
• Coordinate resources, including internal teams and external vendors.
• Monitor project progress and make adjustments as necessary to ensure successful delivery.
• Prepare and present project status reports to stakeholders

Job title: IT Support Specialist

Contract Period: 12 months

Job Duties

• Act as the first point of contact for all user support related queries at the Service Desk

• Participate in and implement infrastructure projects

• Monitor infrastructure stability like Wifi, Printer, or Sharepoint

• In charge of inventory of all kinds of hardware like PCs/ scanners/ consumables as well as regualry Storeroom clean-up

• Responsible for taking internal and external calls from the users regarding IT incidents or service requests as well as for resolving and escalating user request

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Collaborate with other IT Teams

• Support and regular checks that the conference rooms are properly working

• Handling vendors regarding hardware related changes, repairs and quotations

• Support new joiners with providing the requested hardware package

• Help user relocations within the building

Requirements:

• Diploma or above in Computer Science, Information Technology or relevant discipline

• 1-2 years' experience in user support and helpdesk duties

• Strong problem solving and system troubleshooting skills

• Technically proficient in Microsoft Office, Windows desktop and Apple iOS

• Good interpersonal and communication skills

• Knowledge of ServiceNow Ticketing system is a

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Expected Outcomes

• Effective Change Management: The contract Change Manager will help design and implement change management plans, ensuring smooth transitions and effective adoption of Salesforce.

• Quick Adaptation to Government Norms: Experience in public sector projects equips the manager to understand and operate within government protocols.

The ideal candidate:

• Minimum 3 years of Change Management experience.

• Has proven experience in CM frameworks (Prosci ADKAR, Kotter, McKinsey 7s etc.) and tools (e.g., Jira, ADKAR).

• Possesses strong communication skills to facilitate cross-functional collaboration.

• Demonstrates adaptability and a growth mindset, particularly in a fast-paced, iterative work environment

Key Responsibilities

• Change Strategy Execution: Develop and execute change management strategies that align with project goals and public sector guidelines.

• Training and User Support: Conduct training sessions, workshops, and provide ongoing support to promote user adoption and mitigate resistance.

• Stakeholder Engagement: Work closely with government officials and stakeholders to ensure transparency and clear communication.

• Regulatory Documentation: Maintain change logs, training materials, and ensure compliance with public sector requirements.

Role Overview:

The IT Account Manager will develop and manage customer accounts, identify new business opportunities, and deliver IT product and solution sales. This role requires relationship building, sales expertise, and collaboration with internal teams to ensure customer satisfaction and achieve sales targets.

Key Responsibilities:

• Build and maintain strong relationships with existing customers.
• Develop new business opportunities through cold calling, networking, and industry contacts.
• Work with pre-sales, professional services, and support teams to deliver solutions.
• Achieve sales targets by identifying and closing sales opportunities.
• Understand IT products, solutions, and services to address customer needs.
• Prepare and present value propositions, negotiate terms, and close deals.
• Report customer activities and market insights during weekly sales reviews.

Requirements:

• 2–3 years of sales experience in the IT industry.
• Knowledge of IT products and solutions.
• Strong presentation, communication, and negotiation skills.
• Proven track record of meeting sales targets.
• Diploma in any discipline.

Work Environment & Benefits:

• Friendly and supportive workplace.
• Work-life balance with remote working options.
• Attractive commission structure on gross profit.
• Transport allowance and mobile claim reimbursement.
• Free access to building amenities like a swimming pool, gym, tennis court, and BBQ facilities.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Role Summary

You will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data. In order to anticipate anomalies, batch delays, FileSystem problems, etc.

Main Responsibilities

• Batch Job Management - Monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary and do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – Constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – Handling of user requests such as running of one time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – Support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – Support the regular third party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support – Awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.

Qualifications & Experience

• Bachelor’s Degree in Information Technology of related fields.
• At least 5 years of relevant working experience.
• Knowledge of the requirements of IT production (Banking System).
• Knowledge in UNIX / TWS / SHELL Script / Python / Splunk.
• Ability to work under pressure, rigorous and committed.
• Has Sense of organization, Sense of planning and Sense of service to be rendered.

Analysis, development and evaluation activities:

• Familiarity with batch Processing.
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues.
• Knowledge in ticketing tools Jira & HP Quality Center.
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issue proactively and take it up to the client team with mitigation plan.
• Business Process Management (BCP).
• Process Documentation and Process Analysis.
• Planning, Organizing, Leading, and Controlling.

Communication, contact, animation and sales activities:

• Ability to communicate effectively with all staff levels.
• Advanced customer service skills.
• Scheduling meetings with off shore team as well as onsite team.

Financial and control activities:

• Detecting overlaps and anomalies (Financial budgets, financial reports, profit & loss statements, balance sheets, etc.)
• Segregation of duties - splitting tasks for bookkeeping, deposits, reporting, and auditing.
• Forecasting and making projection.
• Resource management.
• Performance reviews, and verification processes.

Key accountability (Main purpose of this job):

Reporting to the Head of Technology, the IT Infrastructure and Operations Manager will oversee the school's IT infrastructure, network services, and desktop support operations. This individual will ensure a secure, reliable, and high-performing technology environment that supports the educational, administrative, and extracurricular needs of students, faculty, and staff. The role involves managing IT operation teams, coordinating with vendors, and supporting strategies to improve technology integration and support services within the school.

Experience working in K-12 education settings or international schools. Knowledge of Learning Management Systems (LMS) and Student Information Systems (SIS) (e.g. iSAMS). Familiarity with educational technology tools (e.g., Google Classroom, Managebac).

Responsibilities (Key areas of Responsibilities):

Infrastructure Management and Operations

• Design, implement, and maintain the school's IT infrastructure, including servers, networks, firewalls, and wireless access points across multiple campuses.
• Monitor network performance, troubleshoot issues, and ensure high availability of internet and systems required for online learning platforms.
• Manage storage solutions, backups, and disaster recovery strategies to ensure data integrity and continuity.
• Ensure infrastructure security, including patch management, antivirus updates, and cybersecurity protocols.

Desktop and End-User Support

• Oversee desktop, laptop, tablet, and mobile device management for students, teachers, and administrative staff.
• Manage a helpdesk system to ensure timely resolution of hardware and software issues.
• Develop and implement policies for IT asset management (inventory tracking, device replacement cycles).
• Ensure seamless integration of classroom technology (interactive whiteboards, projectors, documents, etc.).
• Monitor software licensing and subscriptions to ensure compliance.

IT Strategy and Vendor Management

• Collaborate with school leadership to develop and implement long-term IT strategies aligned with the school’s educational goals.
• Manage relationships with external vendors, contractors, and service providers for hardware, software, and network services.
• Evaluate and recommend new technologies and solutions to enhance learning and administrative efficiency.

Team Leadership and Coordination

• Lead and manage the IT support team, providing training and professional development to ensure high performance.
• Coordinate with faculty and staff to understand technology needs and provide proactive solutions.
• Develop workflows and standard operating procedures (SOPs) for IT service delivery.
• Ensure timely and effective communication with stakeholders during outages or scheduled maintenance.

Compliance, Safety, and Documentation

• Ensure compliance with data privacy regulations (e.g., PDPA) and other legal standards relevant to schools.
• Maintain detailed documentation of IT systems, policies, and procedures.
• Ensure that all equipment and systems are properly configured for student safety (e.g., web filtering, access controls).
• Monitor and enforce acceptable use policies (ANUP) for students and staff to maintain a safe digital environment.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field (Master's preferred).
• 5+ years of experience in IT infrastructure and operations management, preferably in an education environment.
• Strong knowledge of networking protocols (e.g., TCP/IP, DNS, DHCP), firewalls, and wireless infrastructure.
• Experience with Microsoft, Google, and Apple ecosystems (e.g., Google Workspace for Education, Microsoft 365, Apple MDM).
• Proficiency in managing Windows, MacOS, and ChromeOS devices.
• Strong knowledge of cybersecurity principles and best practices.
• Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).
• Excellent troubleshooting and problem-solving skills.
• Strong leadership, interpersonal, and communication skills, with the ability to work effectively with students, teachers, and non-technical staff.
• Ability to multitask, prioritise, and work in a fast-paced, dynamic environment.

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

Responsibilities:

• Work closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
• Support the Clinical Operations team via engagement of multidisciplinary stakeholders (doctors, clinic staff, etc) and provide support of diverse requirements and perspectives to achieve patient centred care and organisational effectiveness.
• Liaise with users and IT vendors for the delivery of IT solutions and services.
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices etc) and software such as Microsoft Office and SharePoint.
• Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance.
• Maintain IT assets, systems documentation and software licenses.
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics.
• Other duties as assigned by the management.

Requirement

• Diploma in Computer Science or relevant Degree qualification.
• Minimum 2 years of work experience with Microsoft 365, Active Directory, end users desktop support, IT security implementation & operations.
• Team player who is able to work independently.
• Able to start work within short notice is preferred.
• Prior work experience in a healthcare organization is an advantage.

Skills & Other Attributes

• Good interpersonal, communication, analytical and problems solving skills.
• Team player who is able to work independently.
• Ability to plan and multi-tasks.
• Good working attitude and willing to learn.

Our client is looking for an IT Infrastructure Audit specialist to join their growing and dynamic team. You’ll play a pivotal role in assessing and enhancing IT infrastructure, and you will be responsible for:

• Planning and executing audit fieldwork to identify risks and improvement areas.
• Collaborating with the team lead to deliver all phases of audit.
• Working closely with stakeholders to address audit findings and implement solutions.
• Improving internal controls to enhance IT infrastructure security and efficiency.

Requirements:

• At least 3 years’ experience in IT Infrastructure preferably within an end-user environment.
• Professional certifications, such as CISA is an added advantage.
• Excellent stakeholder management and communication abilities.

If you’re ready to make an impact and elevate IT infrastructure standards, we’d love to hear from you!

ROLE PROFILE

We are looking for passionate Technology Consulting Architects (Enterprise, Solution or Cloud) to further grow BCG’s thought leadership, capabilities and enablement.

These are exciting opportunities to apply a strategic problem solving lens to your passion for technology, digital and innovation.

WHAT YOU’LL DO

• Work cohesively in hybrid case teams consisting of BCG/DigitalBCG on general IT, digital/technology transformation projects
• Provide IT strategy and architecture advisory to clients across Financial Institutions (FI) and/or Insurance (INS) sectors
• Align business and technology strategies to deliver impactful insights and outcomes jointly with client management
• Assess current state technology landscape, define target state and develop transition roadmaps
• Assist, define and drive implementation of technical architectures and proof of concepts
• Design innovative technology solutions across various projects/clients to solve complex business problems
• Drive innovation for our clients by leveraging cross-industry views on technology trends
• Actively network, manage and influence multiple client and stakeholder relationship groups including senior executives.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• 8+ years’ experience in a strategy, management or technology consultancy; digital/tech start-up and/or industry experience aligned to FI and/or INS
• Experience working within an architecture domain (enterprise, solutions, applications, big data and/or cloud)
• Knowledge and exposure to architecting solutions at an enterprise scale
• Understanding of architecture principles and exposure to architecting modern data platforms
• Experience leading high performing case/project/delivery teams
• Experience driving presales, proposal development through to client presentations
• Thrive in a hypothesis-based environment and ability to frame strategic challenges from a digital/tech perspective
• Strong analytical skills, problem solving ability and conceptual thinking
• Excellent communication, storylining, client facing and consulting skills
• Strategic mindset, presence and senior gravitas
• Enterprise architectural frameworks and methods including TOGAF and/or related certifications
• Bachelors degree preferably in an IT/Computer Science, Engineering or related discipline
• MBA, Masters or PhD will be highly regarded
• Flexibility to travel within SEA and Asia Pacific region

Key Responsibilities:

• Foster strategic partnerships with C-level executives, business unit leaders, and senior management to elevate the company's profile and ensure stakeholder collaboration
• Develop and execute a comprehensive annual sales strategy aligned with the company's objectives and vision
• Collaborate with Executive Management to identify and capitalize on internal and external opportunities, driving business growth and innovation
• Design and implement tailored sales strategies to support the company's leadership and vision, ensuring seamless communication and coordination across multiple teams and phases
• Drive sales growth by prioritizing and executing multi-channel sales strategies, informed by market research and competitor analysis
• Optimize sales performance by analyzing trends, results, and market indicators, and recommending data-driven improvements

Requirements:

• Proven track record of success in IT services sales in Singapore, with a minimum of 15 years of experience
• Demonstrated ability to manage large portfolios (USD 30M+) and close high-value deals (Total Contract Value : USD 20M+)
• Experience working with top-tier IT services companies, with a strong understanding of the industry landscape
• Skilled in gross-profit planning, marketing strategy implementation, and trend analysis
• Adept at setting sales objectives, forecasting sales volumes, and tracking market trends and competitors

Qualifications / Skills:

• Consistent achievement of sales targets and goals
• Expert negotiation and persuasion skills
• Customer-centric approach to sales, with a focus on understanding and meeting customer needs
• Strategic sales planning and execution
• Strong relationship-building and management skills
• Process management and optimization expertise

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

http://www.dadaconsultants.com/

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EA License number : 20S0283

EA Personnel : R1332294

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Description:

• In Charge of designing, deploying, and managing security solutions such as firewalls, IDS/IPS, and encryption technologies.
• Responsible for conducting security audits, compliance checks such as vulnerability assessments with risk analysis
• Taking charge of the development and enforcement of security policies, procedures and controls
• In charge of integrating security measures into new and existing IT systems and applications.
• Responsible in ensuring that applications are securely configured, including hardening default settings, securing APIs, and restricting file permissions.
• Conducting of initial investigations of security violations/incidents, and escalate as necessary
• Collaborating with other IT teams to ensure security is integrated across all systems and processes.
• Work with other contractors where required for delivery of network services
• Any other IT duties as assigned.

Requirements:

• Min Degree in Information Technology, Computer/ Network Engineering or equivalent.
• Minimum 5 years of experience in firewall administration, encryption technologies, and network protocols, designing and implementing security architectures.
• Advanced technical knowledge of security technologies and systems.
• Experience in designing and implementing security architectures.
• Proficiency in vulnerability assessment tools and penetration testing methodologies.
• Possess relevant certifications such as CISSP, CCSP, CEH, or advanced security certifications

Job Description & Requirements

Responsibilities:

• Provide IT support for end client IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
• Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
• Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications

• Diploma/Degree in Computer Science/Information Technology preferred
• At least 5 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
• Comfortable working in a team or individually
• Proficiency in English
• Immediate availability will be an advantage

Computer Skills

• Microsoft certification
• Office 365 environment
• VC support experience on Cisco WebEx / Zooms Polycom etc
• Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
• Networking experience

About systemsGosystemsGo is an established and respected AV & IT Consulting, IT Services and AV & IT Project Management company founded in 1998. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations in key Asia locations. We have offices in Australia, Greater China, Japan, India and Singapore, and delivery capabilities across other key Asia cities such as Seoul, KL, Hyderabad, Macau, Bangkok and Melbourne.

Key Responsibilities:

• Plan, execute, and oversee IT infrastructure projects, ensuring timely delivery within scope and budget.
• Lead technical teams in the design, implementation, and maintenance of infrastructure systems, including servers, networks, storage, and cloud solutions.
• Collaborate with cross-functional teams and stakeholders to define project requirements, goals, and deliverables.
• Develop and maintain project plans, schedules, risk assessments, and progress reports.
• Conduct technical reviews and provide guidance on infrastructure solutions to ensure they meet organizational standards and business needs.
• Troubleshoot and resolve complex technical issues related to infrastructure.
• Ensure compliance with security policies, industry standards, and best practices.
• Manage vendor relationships, procurement processes, and contract negotiations.
• Mentor and provide technical leadership to team members.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager or Technical Lead in IT infrastructure projects.
• Strong technical knowledge of infrastructure systems, including servers, virtualization (e.g., VMware, Hyper-V), networking, cloud platforms (e.g., AWS, Azure), and storage solutions.
• Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Jira).
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Experience in budget management, risk assessment, and mitigation planning.
• Relevant certifications such as PMP, ITIL, or cloud certifications (e.g., AWS Solutions Architect, Microsoft Azure Administrator) are a plus.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

Job Responsibilities

• Good customer service and troubleshooting skills
• Ability to communicate technical information, both verbal and written to the end-users.
• Installation, set-up of system and maintenance activities, as well as deployment
• Perform systems administration, update IT applications & IT infrastructure system (eg. Windows & Linux servers)
• Perform recovery procedures to solve system issues
• Experience with electrical wiring, carpentry, and metal fabrication is a plus.

Job Requirements

• Exposure in both IT technical installation and repair are plus points
• Proficient in verbal and written English and Mandarin/Chinese is preferred (high frequency in dealing and coordinating with Chinese speaking clients and vendors)
• Positive attitude, diligent and keen to learn

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

We are looking for an Asst Engineer / Engineer to be part of one or more teams in supporting and maintaining systems, keep them up and running smoothly 24/7. The Asst Engineer / Engineer should have broad technical skills and a working background in the System-Level Maintenance in the following disciplines, Information Technology, basic networking skills, computer/servers/storages, embedded systems and/or UPS.

Responsibilities:

• Involve in one or more teams in supporting in supporting and maintaining systems, keep them up and running smoothly
• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Required to travel to sites for work

Requirements

• Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity.
• Knowledge in managing and maintaining IT and networking equipment.

System knowledge and technical skill with experience on the following :

System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.

System: Red-Hat, Linux

Virtualization software: VMware

Networking Equipment: Firewall, Routers, Switches

NAS Storage: SAN Storage, NetApp Storage

• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)

Responsibilities：

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

Job Description:

•Drive infra project life cycle – Server provisioning to Cutover.
•Work with infra and app teams on requirement gathering to implementation.
•Review and analyze infrastructure architecture and identify the gaps.
•Perform proxy upgrades, patching and other administration tasks on the proxy
•Guide app team to troubleshoot infra related issues.
•Be the SME for Proxies administration and automation.
Operation & Process:
•Prepares technical project plans for new initiatives in BAU
•Collaborates with Application teams and other infra teams to develop technical solutions and enhancements.
•Drive the on boarding of new applications on to the production environment.
Maintain Security:
•In accordance with Bank’s security directives, assists to deploy, maintain, and enhance the security of all infrastructure systems through administrative, preventive, detective, and reactive controls, such as change and configuration management, anti-virus measures, patch management, and system scans.
•Support and operate the proxies

Job Requirements:

•At least 4-7 years of relevant Infrastructure support and OS administration
•Minimum 3 years hands-on working experience managing production application support
•Knowledge in Proxies; Fortinet, Squid, HA proxy
•Good command in Microsoft Office products.
•Must have good communication and writing skills. Able to drive meetings and coordinate different stakeholders.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No: 01C4394
EA Personnel No: R22111378
EA Personnel Name: Ong Xin Yee

Key Responsibilities:

• Deliver exceptional support for all ongoing Technical Team projects, ensuring seamless execution and client satisfaction.
• Act as a primary point of contact for clients, resolving escalated customer complaints independently and effectively.
• Coordinate and oversee project components, providing regular status updates to the Technical Director.
• Develop clear project objectives by analyzing proposals and plans, consulting with management, and establishing actionable goals.
• Define project responsibilities by identifying phases, allocating resources, and evaluating contractor proposals.
• Establish project specifications by reviewing product designs, client needs, and performance standards; conduct technical studies and cost analysis.
• Validate product performance through comprehensive testing and evaluations.
• Develop and maintain project schedules by analyzing timelines, sequencing activities, and monitoring progress.
• Address project challenges by resolving issues, coordinating efforts, and maintaining alignment with plans and specifications.
• Manage project budgets by authorizing expenditures and overseeing contractor agreements.
• Generate detailed project status reports, analyzing data and trends to provide actionable recommendations.
• Collaborate with the commercial team to expedite project closure and meet professional service targets.
• Lead and manage internal team members as well as external vendors or partners.
• Report project-related issues promptly to minimize delays and optimize resource usage.
• Monitor and track project tasks, ensuring timely completion and negotiating with clients when delays or gaps occur.
• Create and maintain comprehensive documentation for all project phases and deliverables.
• Contribute to the team’s success by achieving related goals as needed.

Job Requirements:

• Highly driven and eager to learn new technologies, with the ability to thrive under pressure.
• Resourceful, innovative, independent, and a strong team player.
• Proactive and customer-focused, with excellent time management and organizational skills.
• Able to take initiative, meet deadlines, and take ownership of projects while ensuring clear communication with all stakeholders.
• Strong interpersonal, presentation, writing, and communication skills.
• Adept at conveying IT technologies and processes effectively to various audiences.
• Demonstrated experience in managing small to mid-sized IT solution projects.
• Bachelor's degree in IT or equivalent, with relevant certifications preferred:Certifications (Preferred): CAPM, PMP, Scrum
  Technical Certifications: CCNA, Microsoft CCSE, ITIL v3
  

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Responsibilities:

• Log customer interactions and create support tickets to track issue resolution.
• Escalate unresolved or complex issues to higher-level support teams when necessary.
• Efficiently research, gather, organize, and share information in a timely manner.
• Prepare documents like correspondence, memos, reports, and other written materials.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create documents and materials.
• Follow established procedures to track and ensure project completion.
• Coordinate service delivery during the operational phase.
• Support invoice creation and timely processing.
• Maintain accurate and up-to-date files and records in accordance with team standards.
• Assist Business Analysts with data quality issues and reporting.
• Provide administrative support to other departments or CUPPS operations as needed.
• Timely completion of daily paperwork and projects.
• Manage and maintain office supplies and equipment.
• Collate, update, and monitor operational support maintenance renewal contracts.
• Participate and support operations, and undertake other assigned duties.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25005

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Scope:

1. The temporary staff to be recruited will provide project management. The staff will perform the following:
   1. Oversee the implementation of the upcoming IT infrastructure project and keep track of the project progress;
   2. Facilitate project meetings and presentations to keep all parties informed and engaged;
   3. Ensure that all project deliverables meet quality standards and contractual obligations;
   4. Project risk management to monitor, identify potential risks and develop mitigation plans; and
   5. Ensure all aspects of the project are completed and documented.

Requirements:

1. Bachelor's degree in a related field such as Computer Science,Information Technology, or Engineering.
2. Professional Certifications (preferred):

• Project Management Professional (PMP)
• IT Infrastructure Library (ITIL) for IT service management and/ or
• Certified Information Systems Security Professional (CISSP) for cybersecurity knowledge

Working Hours:

8.30am to 6pm (Mon to Thu) and 8.30am to 5.30pm (Fri)

Location: Alexandra Road

Contract Period: 12 months

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI