Who we are looking for

The L2 Systems Analyst is a client-facing, business and technical position responsible for all aspects of managing production of Charles River IMS systems Asia Pacific clients as part of the Charles River Software as a Service (Saas)/Managed Services offerings, including Application Management for hosted and non-hosted clients.

Why this role is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.

What you will be responsible for

This role will involve working closely with Clients, providing expert level remote management, administration and support for Client production Charles River IMS solutions, including:

• Client assistance in optimal use of the system
• User administration/privileges
• Parameter configuration changes
• System availability
• Application and database performance tuning
• Daily operational processing monitoring and support
• Charles River IMS and database software patches
• Charles River IMS version upgrades
• Assistance with problem support and resolution
• Business Continuity/Disaster Recovery assistance
• Working with Charles River colleagues to smoothly transition new Clients to production operation.
• Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.
• Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.
• The role will involve periodic out of hours support

What we value

These skills will help you succeed in this role:

• Experience with Financial Services Investment Management, Trading or related systems highly desirable ( e.g. Charles River IMS).
• Proven ability to partner with various internal departments to deliver superior customer service.
• Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions.
• Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity.
• Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.
• A background in portfolio management and trading system applications is preferred.

Education & Preferred Qualifications

• Minimum of 5 years’ relevant industry experience.
• Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Math’s or Statistics preferred.

Additional requirements

Periodic off-hours support

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Responsibilities:

• Support system development and project implementation.
• Create and document business process flows; obtain stakeholder sign-offs.
• Collaborate on process workflow modeling to illustrate "to-be" states and resolve gaps.
• Capture user requirements and translate them into features and user stories.
• Prepare and communicate project reports, highlighting risks, issues, and actions.
• Ensure adherence to timelines, assisting in risk management.
• Develop test scenarios, organize UAT, and manage training documentation.
• Update Level 5 (L5) documentation when superusers are unavailable.
• Assist with other governance and process-related tasks as required.

Key Requirements:

• Experience: 3-5 years in business process analysis or project management.
• Language Skills: Proficiency in Mandarin is preferred for communication with stakeholders in China.
• Technical Skills:Proficient in Visio and Azure DevOps (task tracking, iteration planning, test management).
  Strong documentation skills for project/system development and testing.
  
• Other Skills: Excellent time management, organizational, and communication skills.

EA License: R1873481

Company EA License: 11C4879

Experience: 3-5 Years

Role: Business Analyst

Key Skills:

• Knowledge on access control, preferably RBAC (Role Based Access Control)
• Strong knowledge of Oracle SQL and proficient in writing complex SQL queries
• Practical knowledge of scripting languages, preferably Python / Java
• Hands on experience with Reporting tools
• Comprehensive knowledge in User Access Management and Application Access Matrix
• Comprehensive knowledge in Identity Management implementations.

Key Responsibilities:

· Analyse, develop, enhance, debug, support, maintain, test applications

· The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• Understand each business unit's Role & Access provisioning processes

• As a role maker Review and Create Business Policies and Roles in identity Management System

• Understand and Validate the Application or Department level Role Matrix.

• Follow-up on Consolidated Access certification feedbacks/queries

• Perform target account reconciliation against the Identity Management system,

• Help the IDM team by completing the daily tasks assigned

• Provide administrative support to IDM team

• Maintains a High level of quality and productivity per standards

• Comfortable working independently with minimal supervision

• Strong verbal and written skills

• Excellent computational ability

• Effective communication skills

• Ability to multitask effectively

Experience: 6+ Years

Role: System Analyst

Key Skills:

• Experience with Oracle PL/SQL, Oracle SQL.
• Good to have: Batch Scripting, Control M, DevOps.
• Database (Ability to use and understand for the purpose of analysis and design an investigation)
• Analyse Requirements and form solutions for the application.
• Works with external application/user teams on E2E executions.

Key Responsibilities:

1. Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

c. Define and ensure traceability from functional specifications to business requirements

2. Technical Design

a. Responsible to create technical design

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements

c. In case of vendor implementation: Ensure vendor resources create technical design document

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design

f. Coordinate execution of threat modelling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats

3. Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

b. Provide input to impact assessment and estimation for Project Change Request

c. Work with Test Manager to review test plan and functional test scope.

Key Requirements:

1. You will typically be assigned to work on specific projects and is expected to support the Application Delivery.

2. Manager (ADM) in all relevant technical matters, end-to-end, within the project.

3. You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Essential:

• Commitment.
• Minimum 3 years of working experience in application testing, development and delivery.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Experience in working in vendor environment.

1 - 2 years working experience with AML (specifically transaction monitoring will be nice to have.

Responsibilities

· Analyse, develop, enhance, debug, support, maintain, test applications

· The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements

1. You will typically be assigned to work on specific projects and is expected to support the Application Delivery.

2. Manager (ADM) in all relevant technical matters, end-to-end, within the project.

3. You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Essential:

• Commitment.
• Minimum 3 years of working experience in application testing, development and delivery.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Experience in working in vendor environment.

1 - 2 years working experience with AML (specifically transaction monitoring will be nice to have.

Key Domain/ Technical Skills

• Experience with Oracle PL/SQL, Oracle SQL.
• Good to have: Batch Scripting, Control M, DevOps.
• Database (Ability to use and understand for the purpose of analysis and design an investigation)

· Analyse Requirements and form solutions for the application.

· Works with external application/user teams on E2E executions.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Responsibilities

• Participate in end-to-end projects for system implementation of MLS system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Requirements

Must Have

• At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Apache, Jboss. Maria database and NoSQL

• At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc

• At least 10 years of experience in developing Unix Shell Scripting, SQL, Java or Python

• At least 10 years of experience in application and database design and UI/UX design

• At least 8 years of experience in business analysis, data mapping and process mapping

• At least 8 years of experience in Production Support Management, Incident and Problem Management

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication

Key Domain/ Technical Skills:

• Experience in Compliance

• Experience in AI Machine Learning

• Experience in Application Development, System Implementation and Integration

This will be a 1-year renewable contract based in One North.

Responsibilities

• Development and enhancement of dashboarding capabilities for audit, compliance, and service management reporting
• Promote enhancement of IT controls, processes, and security measures
• Implement initiatives and tools to analyse trends and provide oversight on compliance matters
• Improve effectiveness of update, tracking and reporting of compliance status
• Develop IT compliance guides
• Conduct briefing/awareness campaigns on IT compliance requirements, policies, and best practices.
• Coordinate internal and external audits and policy/ compliance-related assessments
• Monitor and report on status and issues
• Perform internal checks to evaluate effectiveness of IT controls
• Provide support to ad-hoc administrative, comms or operational work that may arise

Qualifications/ Qualities:

• Minimum Diploma in information technology, Computer Science, Engineering or a related field
• Minimum 2 years of working experience in Analytic tools (e.g. MS Power BI, Power Automate etc.) for dashboarding, reporting, and compliance monitoring.
• Experience in coordinating workstreams and tasks undertaken by functional teams within IT division and beyond, collating returns and performing reasonable analysis.
• Knowledge in IT audit or IT compliance or IT policy or IT risk management
• Knowledge of Information Security, cybersecurity principles and best practices
• Strong communication skills
• Analytical mindset
• Attention to detail
• Problem-solving abilities
• Team player, working collaboratively with cross-functional teams, auditors, management, and external stakeholders.
• Adaptable and able to work independently

Novatek Gas and Power Asia Pte. Ltd., is currently looking for Portfolio Analyst to join our dynamic team in Singapore.

Background:

JSC Novatek is the largest private owned gas company in Russia. LNG production is expected to grow rapidly with upcoming LNG projects.

Novatek Gas and Power Asia Pte. Ltd. is the global trading company for JSC Novatek’s LNG portfolio with fast growing LNG volume to trade and deliver.

Main Responsibilities:

· Implement, test, validate, and support portfolio valuation, optimization, and risk management existing and new tools and applications in line with the top management/business expectations.

· Develop and maintain risk and portfolio analytics tools, dashboards, and models

· Follow and improve the management of the tools and applications’ the life cycle: requirement analysis, design, implementing, integrating, testing, deployment, documentation, users’ training, and evaluation.

· Provide relevant quantitative analysis to the commercial functions, including valuation of portfolio, and impact of proposed transactions including valuation of optionality.

· Monitor global LNG market trends, pricing dynamics, and supply-demand balances. Development of the LNG pricing/ Netback models for downstream markets worldwide.

· Perform accurate daily mark-to-market P&L and position reporting for the entire physical NGPA LNG portfolio;

· Work closely with LNG marketing to reflect new deals and reference data in internal ETRM system,

· Fulfil NGPA obligation towards REMIT and LNG Market Data reporting for applicable LNG business to ACER; Ensure forward curves are marked, maintained and uploaded daily;

· Identify and escalate breached limits according to the Risk Policy to the upper management and front office;

· Develop risk mitigation strategies and advise stakeholders on potential impacts and solutions.

Requirements:

· University degree in Economics or Computer Science or relative field equivalent.

· 5+ years of experience as LNG trading or LNG portfolio analyst in similar business model.

· Strong understanding of LNG market dynamics and value chain.

· Knowledge of design patterns and object modelling for building business logic, analytics, and data processing applications.

· Knowledge of data modelling, database design and management, networking protocols and data structures.

· Understanding of optimization principles, probability, stochastic calculus, and financial concepts.

· Demonstrated innovative and analytical thinking, self-critic, problem-solving capability, intellectual rigor, strong drive, and desire to lead change.

· Ability to communicate outputs and analysis in a concise and comprehensible manner.

· Strong communication and interpersonal skills, and ability to collaborate effectively with local and global teams.

· Fluent English language required for day-to-day business communication.

about the Company

Our client is a leading financial institution with a strong presence across the Asia Pacific region. They provide a comprehensive range of banking services and solutions to individual, corporate, and institutional clients. With a commitment to innovation and customer satisfaction, they are at the forefront of driving technological transformation within the financial services industry.

about the Job

We are looking for a highly skilled Functional Analyst with expertise in AML systems to join our client's dynamic team. This role involves analyzing project scope, defining functional specifications, and working closely with developers, infrastructure teams, and business stakeholders. You will play a key role in ensuring the successful delivery of AML system enhancements, from design through deployment, while maintaining high standards of quality and compliance.

skills and Experience Required

To be successful in this role, you will need the following skills and experience:

• Proven experience in implementing and optimizing AML systems in banking, with strong knowledge of regulatory requirements and financial crime risk management.
• Hands-on experience with configuring and customizing the NetReveal platform, including integrations, rule setups, and system workflows for transaction monitoring and reporting.
• Strong expertise in writing optimized SQL and PL/SQL queries for data transformation, ETL processes, and performance tuning in large-scale Oracle databases.
• Advanced skills in Unix shell scripting (Bash, Korn Shell) for automating tasks, data processing, and system monitoring in enterprise environments.
• Experience with DevOps tools like Bitbucket, Jenkins, Control-M, and Aldon for source control, automated deployment, and release management.
• Proven ability to lead design workshops and translate complex business requirements into functional and technical specifications.
• Strong understanding of the operational impact of design decisions in large, mission-critical systems, with a focus on performance, scalability, and compliance.

To apply online please use the 'apply' function, alternatively you may contact Nandini at [email protected]

Randstad EA License No: (EA:94C3609)

EA Personnel Registration No:(R1434239)

The Financial Analyst will be based in Changi South, Singapore.

Job Responsibilities

• Monthly end closing activities including preparing of GL entries, Accruals, Prepayments, Deferred, Reclassifications.
• Prepare cost actual & analyze cost variance, deep-dive root-cause in monthly basis.
• Perform reconciliation of balance sheet.
• Work with cross team to identify and drive cost savings opportunities.
• Ensure SOX compliance in accordance with Flex standard policy and procedures for financial reporting.
• Support external/Internal auditors in their examination financial statements and compliance.
• Perform special ad hoc projects and analysis.

Job Requirements

• Requires a Bachelor’s degree in Finance, Accounting, or related field.
• Requires minimum 3 years of related experience.
• Strong Knowledge of Finance and accounting concepts.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Finance Analyst

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

The Finance Analyst, will:

Support the overall forecasting, planning and analysis activities of the FP&A team. Candidate will be supporting on actuals financial close cycles and planning activities, including performing financial analysis for decision support to business partners, ongoing finance function improvement projects, around optimization of reports, analytics, and business support processes.

Major Duties and Responsibilities

Financial Planning and Analysis

Reporting & Analytics

• Business Partnering with senior stakeholders, local and regional Finance Teams
• Deliver standard reporting and performance analytics
• Review quarterly report with business partners
• Identify Risks and Opportunities that give insight to Business Finance Partners and drive decisions
• Perform ad hoc reporting & performance analytics e.g., GP Analysis, Price Volume, Budget vs Actual reports, among others
• Optimizing report efficiency through digital enabled tools

Planning & Forecasting

• Business partnering with senior stakeholders, local and regional Finance teams
• Business plan, latest thinking support and Data analysis and trend/forecast reporting
• SME for planning templates revamp/ enhancement, with efficiency optimization
• Lead balance sheet forecasting and forecast alignment for the business
• Ensure P&L/Balance Sheet and Headcount plans are updated correctly in the systems (Anaplan / Bravo)

Decision Support:

• Conduct complex financial, accounting, planning analysis
• Challenge business assumptions and support business partners on financial issues

Other Activities:

• Drive continuous improvement activities
• Support ad hoc requests / projects
• Ensure policies and procedures are followed

Perform data profiling, data cleansing, mapping activities, and fit gap analysis as well as User Acceptance Testing (UAT) if required

Ensure data integrity during system integration and drive solutioning across Global and Regions

Follow through system issues identified to closure

Requirements

• Minimum of a Bachelor’s Degree in Accounting & Finance/ Business
• Minimum 3 years of Audit/ Finance experience
• Knowledge of general finance/accounting processes, independent thinking, and strong planning/prioritization are critical to success.
• Must be able to challenge status quo and a continuous improvement mindset
• Intermediate to advanced use of Microsoft Office is required

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring. Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.
• Problem management and continuous improvement
• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 5+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems
• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)

Should be able to do

• SLA & KPI management, client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, SQL, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Optional

• General banking and finance understanding and knowledge
• Experience in reconciliation system like Intellimatch

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Working Hours: Monday to Thursday (8.30am – 5.45pm), Friday (8.30am – 5.15pm) [Hybrid Working Arrangement]

Location: West

Employment Type: Contract

We are seeking an experienced IT Project Manager to lead the planning, implementation, and successful delivery of SaaS-based solutions and system integration projects. You will be responsible for driving end-to-end project delivery, managing stakeholders, and ensuring all deliverables are met on time, within scope, and budget.

Key Responsibilities:

• Manage and oversee the full project lifecycle for SaaS and system implementations, from project initiation through to completion.
• Ensure the successful deployment and integration of SaaS platforms into existing infrastructure while aligning with business needs.
• Work closely with internal teams (development, operations, IT) and external vendors to coordinate project resources and align project goals.
• Engage with business stakeholders to gather requirements, provide updates, and manage expectations throughout the project.
• Define project scope, objectives, deliverables, and timelines while coordinating tasks, resources, and risk mitigation strategies.
• Monitor project budgets and allocate resources effectively to ensure projects stay on track.
• Identify potential risks, issues, and roadblocks, and proactively develop solutions to mitigate these risks.
• Manage relationships with SaaS providers and external vendors, ensuring service levels and deliverables are met.
• Employ the appropriate project management methodologies based on the project requirements, whether Agile, Waterfall, or hybrid approaches.
• Create and maintain comprehensive project documentation, including timelines, risk assessments, and post-implementation reports.

Requirements:

• Bachelor’s degree in information technology, computer science, or a related field.
• Minimum 5 years of experience in IT Project Management with a focus on SaaS and system implementations.
• Proven experience managing end-to-end SaaS integrations and system migrations.
• Strong knowledge of cloud platforms and SaaS solutions (e.g., AWS, Azure, Salesforce, Microsoft 365).
• Familiarity with Agile and Waterfall project management methodologies.
• Excellent understanding of IT infrastructure and system architecture.
• Demonstrated experience in budgeting, resource allocation, and managing multiple projects simultaneously.
• Strong communication and stakeholder management skills.
• Project management certifications (PMP, PRINCE2, or Scrum Master) are a plus.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Job description

• Manage the Project Cost, Schedule and Resources.
• Manage and provide updates to customers and stakeholders.
• Ensure the project is delivered on time, within budget, and meet customer expectations.
• Manage project team and work closely with the Technical Manager.

Skill

• Minimum Educational Qualification (& discipline): Diploma or Degree in IT or Engineering Field
• Preferred with at least 2 years of project management experience
• Good people management skill
• Project Management Professional (PMP) or equivalent qualification is an added advantage.
• Singaporean only

Maestro HR

damien lee tian hong

R1106726

16C8462

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a IT Service desk Agent. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Roles and Responsibilities

Requirement for the SD Agents as follow:

· Min 2 yrs of SD agent working experience

· Good Laptop/Desktop troubleshooting skillsets

· Excellence customer handling skills

· Excellence communication skills

· 5 workdays per week (Mon-Fri)

· based on 44hrs per week

Location: Tuas South Avenue 10

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Roles and Responsibilities:

• Lead the complete lifecycle of data exchange projects, ensuring thorough planning, execution, and ongoing maintenance
• Define project parameters, goals, and expected results in partnership with stakeholders
• Develop and oversee detailed project schedules, budget estimates, and progress benchmarks
• Ensure efficient allocation and coordination of project resources, tasks, and activities to meet deadlines
• Proactively address and strategize against potential risks and obstacles to keep project momentum
• Apply expertise in data exchange technologies such as web services, RESTful APIs, XML, JSON to enhance process efficiencies
• Implement strategies for data mapping, transformation, and validation to ensure the integrity and accuracy of data
• Serve as the main contact for project stakeholders, offering updates and solutions to maintain project alignment and satisfaction
• Facilitate clear and effective communication, organizing stakeholder meetings and workshops to align project goals and requirements
• Leverage sector-specific knowledge, especially in manufacturing, to adapt data exchange solutions that align with business needs and goals
• Fulfill all other duties as assigned by management

Requirements:

• Bachelor’s degree or higher in IT, Computer Science, Engineering, or a related field
• Minimum 3 years of IT project management experience, emphasizing data exchange and integration, with a preference for manufacturing sector experience
• Proficiency in web services, RESTful APIs, XML, JSON, and related data formats
• Experience with integration platforms, middleware, and ETL tools
• Strong communication, collaboration, and stakeholder management abilities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Description

HEAD OF IT

Reporting to the Senior Director – Admin, the Head of IT will lead a team and manage all technology-based, audio/video and information systems and applications for the College, supporting the vision, mission and values of our faith-based education. The incumbent will be required to develop IT strategies aligned with the College’s mission and values, enhance digital infrastructure and implement/upgrade systems and software that foster greater operational efficiency, data security and faculty, staff, students and alumni engagement. A key focus will be on integrating innovative technology solutions continually to support online, hybrid and AI-assisted learning and teaching while considering the constraints of a non-profit environment. This position will be based on campus and occasional evening or weekend work may be required to support events, system updates, equipment/power and other forms of IT maintenance or project deadlines.

Key Accountabilities

Strategic IT Leadership

• Develop and implement a comprehensive IT strategy aligned with the College’s mission and strategic goals, focusing on cost-effectiveness, innovation and security.
• Advise senior leadership on technology investments and roadmap planning, ensuring alignment with the College’s vision and financial capabilities.
• Keep current with emerging technologies, particularly AI and their relevance to the College’s educational and operational needs.

IT Infrastructure & Operations

• Oversee the management and maintenance of IT infrastructure, including network systems, hardware, firmware and software applications to ensure maximum uptime and efficiency.
• Ensure robust cybersecurity measures are in place, including risk assessments, data protection protocols and compliance with relevant regulations.
• Direct the development and implementation of disaster recovery and business continuity plans.

Educational Technology & Support

• Lead the integration of digital learning and teaching platforms, supporting online and hybrid instructional methods to enhance faculty and student engagement and reach.
• Collaborate with faculty to incorporate AI tools and resources that enrich the academic experience and foster a future-ready learning environment.
• Provide IT support and training to faculty, staff, and students, promoting best practices in the use of technology for education.

Project Management & Implementation

• Manage IT-related projects, ensuring they are delivered on time, within budget and meet the needs of stakeholders.
• Coordinate with other Departments to implement systems that improve administrative efficiency, enhance communication and support data-driven decision-making.
• Oversee third-party vendors and consultants for project execution, contract negotiations and support services.

Team Leadership & Development

• Lead, mentor and develop an IT team, fostering a culture of service,
  responsiveness and continuous improvement.
• Promote staff training and professional development opportunities to ensure the team remains current with technological advancements and best practices.

Budget Management

• Develop and manage the IT Department’s budget, optimizing resources and ensuring expenditures align with organizational priorities.
• Seek cost-effective solutions including open-source software and cloud services to maximize the Department’s impact within budget constraints.
• Explore Grant opportunities or partnerships to fund technology initiatives.

Pre-Requisites

• Bachelor’s degree in Information Technology, Computer Science or related field. Master’s degree is preferred.
• Minimum 7-10 years of hands-on experience in IT management with experience in the education or non-profit sector preferred.
• Proven knowledge in IT infrastructure, networking, software development, cybersecurity, project management and educational technology.
• Proficiency with cloud platforms, learning management systems (LMS) and familiarity with AI-based tools.
• Strong team leadership, mentorship and project management abilities.
• Excellent problem-solving, communication and interpersonal skills to collaborate effectively across departments.
• Familiarity with faith-based education, educational environment and values.
• A visionary approach to leveraging technology in education with a focus on student engagement and holistic learning.
• Resourcefulness and innovation in optimizing limited resources to meet missional goals.

Please send applications with detailed resume and any supporting materials to [email protected].

1. Perform day-to-day operational activities in relation to Inward Telegraphic Transfer (ITT) / Outward Telegraphic Transfer (OTT)
2. Ensure completeness and correctness of customer instructions before processing
3. Perform daily reconciliation of ITT/OTT payments
4. Collaborate widely with internal stakeholders and ensure that their ITT/OTT payment related queries are timely addressed, and issues timely resolved.
5. Ensure timely escalation of system issues and work with tech counterparts to resolve those issues

Internal ref: 9318

Regards,

Lini

Recruitment Consultant

R22108463

Responsibilities

• Support the project management for the system development and implementation activities
• Develop business process flows and obtain stakeholder sign-offs
• Facilitate process workflow modelling to collaborate on to-be state/process illustration and closing the gaps between workstreams
• Hold the pen to capture user requirements into features, user stories and acceptance criteria
• Prepare and manage the reporting to communicate project risks, issues and actions to stakeholders
• Ensure that the team adheres to committed timelines and deliverables and assist in de-risking
• Facilitate the creation of test scenarios (where required), training documentation, preparation of test data, collation of change requests, capture of test evidence and ensure the successful completion of UAT
• Co-ordinate user training according to plan
• Hold the pen for L5 documentation (if superusers are unavailable) to refresh L5 documentation
• Other governance, documentation and process work as required

Requirements :

• At least 3 to 5 years of relevant work experience in Business Analyst/ PMO
• Proven ability to manage and coordinate multiple projects simultaneously.
• Strong analytical skills to understand complex business processes and identify opportunities for improvement.
• Proficiency in using tools like Visio to create clear and concise process diagrams.
• Ability to elicit and document detailed functional and non-functional requirements.
• Experience in developing test cases, executing tests, and analysing test results.
• Strong writing and documentation skills to create clear and concise documentation, including user manuals, training materials, and technical specifications.
• Proficiency in using Azure DevOps for project management, task tracking, and test case management.
• Excellent verbal and written communication skills, including the ability to communicate effectively with stakeholders at all levels.
• Strong interpersonal skills to build relationships with stakeholders and work effectively in a team environment.
• Ability to identify and resolve problems creatively and efficiently.
• Effective time management skills to prioritize tasks and meet deadlines.
• Ability to adapt to changing priorities and work under pressure.
• Strong attention to detail to ensure accuracy in all work products.
• Proficiency in Mandarin Chinese (highly advantageous) to effectively communicate with stakeholders in China.