Core Roles:

• Requirements Gathering: Identifying, documenting, and validating business requirements to ensure that IT solutions meet the needs of the organization.
• Process Analysis: Analyzing existing business processes to identify areas for improvement, inefficiencies, and opportunities for automation.
• Solution Design: Collaborating with stakeholders and IT teams to design solutions that address business problems and meet requirements.
• Testing and Validation: Ensuring that solutions meet the specified requirements through testing and validation processes.
• Documentation: Creating detailed documentation, such as functional specifications, user manuals, and training materials.

Specific Responsibilities:

• Stakeholder Management: Building relationships with stakeholders to understand their needs and expectations.
• Data Analysis: Collecting, analyzing, and interpreting data to support decision-making.
• Risk Assessment: Identifying and mitigating risks associated with projects and initiatives.
• Change Management: Assisting in the implementation of changes and managing stakeholder resistance.
• Project Management: Contributing to project planning, execution, and monitoring.

Responsivity:

• Adaptability: Being able to adapt to changing business needs and priorities.
• Communication: Effectively communicating with stakeholders and technical teams.
• Problem-Solving: Identifying and resolving issues and challenges.
• Analytical Skills: Analyzing complex data and information to draw meaningful conclusions.
• Attention to Detail: Ensuring accuracy and completeness in documentation and analysis.

Interested parties, please click the "Apply Now" below.

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

RESPONSIBILITIES:

Your job is to provide management/strategy consulting services to companies in Singapore, Japan and ASEAN region.

• Conduct primary, secondary research and competitive analysis (e.g., offerings, market positioning, customers, financial performance, etc.)
• Evaluate potential opportunities for acquisitions, divestitures and strategic partnerships
• Perform data analysis to drive insights and make recommendations (e.g., financial modelling, cost benefit analysis)
• Develop go-to-market strategies to grow clients’ businesses; including preparation of business plans and presentation decks for board meetings
• Conceptualize and build marketing, training and investment materials

REQUIREMENTS:

• Possess understanding in finance/quantitative modeling
• A strong team player who is comfortable with diverse and dynamic work environment. Strong interpersonal and communication skill
• Ability to facilitate communications (written and oral) in Japanese language, as well as transcript writing in English and Japanese language is a plus
• Prior experience in management/strategy consulting in East Asia or ASEAN market is a plus

• To advise and support on customer's hardware issues / requirement (Upgrade of Ram etc.)
• Handle customer compliments / complains, crisis prevention, problem solving
• Manage projects from end to end
• To analyze existing processes and suggest improvement plans to increase productivity / cost-effectiveness

Job Requirements

• Diploma / Nitec in IT, Computer, Electronics, Electrical, Mechanical Engineering or related field
• Minimum 2 years experience in IT Hardware
• Hardworking , positive attitude
• 5 days work (8.30am to 6pm) at Depot Road
• Salary $2800 - $3500

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

Job Description

The successful candidate will be part of the Safety, Security and Quality (SSQ) Development department. He/ She will manage SSQ’s systems, provide user support for systems and IT related matters, and work collaboratively with users to enhance existing systems and on development of new systems. Additionally, the incumbent will also be responsible for coordinating the annual finance and IT budgeting exercise for SSQ and for budget tracking and reporting as required.

Key Responsibilities

1) IT Project Planning & Budgeting

• Prepare, track and manage the IT project plan and budget for SSQ
• Co-ordinate, track and manage the SSQ Finance annual budget and reporting

2) IT & Systems Support

• Provide support for SSQ’s systems
• Access management for SSQ’s systems
• Maintain documentation on SSQ’s system processes
• Act as a liaison between users and ITD/ vendors for system related matters
• Co-ordinate IT asset and user ID recertification exercises
• Secretariat for divisional IT meetings

3) Systems Development & Project Management

• Work with users on business process re-engineering to streamline SSQ’s processes
• Work with SSQ users and other business units on business requirements and solutions for new or existing systems.
• Conduct user acceptance testing (UAT) to ensure the system/ enhancements meet the specified requirements.
• Change management and system implementation

4) Technology Awareness

• Keep abreast of key and emerging technologies to leverage on digital
• Engage sections within SSQ to discover opportunities where technology can be exploited

Requirements

• IT related university degree. Fresh graduates are welcome to apply.
• Experience in business requirements analysis, systems support & development, and project management
• Knowledge of Tableau and/ or Python would be advantageous but not compulsory
• Strong inter-personal and communication (verbal & written) skills
• Good planning and analytical skills
• Critical Thinker and Problem Solver
• Technologically Savvy
• Possess initiative, self-driven and able to work independently

Job Scope and Responsibilities

• Developing, enhancing, deploying, supporting and maintaining of the new or existing system based on the end-user/business users’ requirement
• Responsible for daily system support
• Coordinating of internal resources and external vendors for regional business process enhancement
• Preparing of system documentations such as Functional Specification, Users’ Guide
• Conducting of end-users trainings
• Managing Database Server (creation, scheme design, setup, administration, migration, configuration, performance tuning, etc.)
• Providing ERP functional and programming support and troubleshoot for subsidiaries in region
• Undertaking any other assigned duties

Requirements

• Degree or Diploma in Computer Science, Information Technology, or Computer Engineering
• Experience in software development or ERP support preferred
• Knowledge of OOP/OOA/OOD (Object Oriented Programming, Analysis, Design)
• Knowledge in Order Management, Purpose Order, Inventory Control, Production Control and Scheduling
• Experience in supporting ERP running on IBM AS/400 and/or RPG & CL Programming skills will be added advantage
• Experience in ERP applications in the Manufacturing/Distributions Sector preferred
• Intermediate Microsoft Office skills required
• Possess strong desire to learn and a keen interest on the latest software technology trends
• Strong organizational, multi-tasking, decision-making and problem-solving abilities
• Time management skills and the ability to multi-tasking are essential
• Ability to work independently and as a team

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Presales Consultant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Deliver pre-sales technical assistance for specific products to both customers and partners.
• Collaborate closely with the Sales team to develop and position solutions for market readiness and customer proposals.
• Analyze customer IT and business needs.
• Conduct/Provide cybersecurity strategic solution selling, product demonstrations, showcase cybersecurity solutions, and Proof of Concept (PoC).
• Work with solution vendors to develop business proposals, and respond to RFI/RFP requirements.
• Conduct in-house lab tests to validate proof-of-concept setups, network designs, and deployments for new products and features.
• Stay current on competitive solutions, products, and services in the market.
• Offer regular updates on new product developments to internal sales teams.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 1 years’ relevant experience.
• Knowledge on Security Service Edge product is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description:

• Develop and execute recruitment strategies to attract and hire top talent across all organizational levels.
• Lead and mentor a recruitment team, helping them understand current and future talent needs.
• Collaborate with hiring managers to align recruitment efforts with workforce planning and organizational objectives.
• Manage the end-to-end recruitment process, including job postings, sourcing, screening, interviewing, offer extensions, and onboarding.
• Use data-driven insights to analyze recruitment metrics, optimize processes, and report on hiring outcomes.
• Build and maintain a strong talent pipeline through proactive sourcing methods, such as networking, referrals, recruitment events, and campus fairs.
• Oversee employer branding initiatives to enhance the company’s reputation as an employer of choice.
• Ensure compliance with employment laws and company policies during the recruitment process.
• Participate in internal and external audits.
• Stay updated on industry trends and best practices to continuously improve the recruitment process.

Job Requirement:

• Strong knowledge of recruitment strategies, sourcing techniques, and best practices.
• Motivated, adaptable, and able to perform under pressure.
• Excellent communication, negotiation, and interpersonal skills for building relationships with diverse stakeholders.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Strong organizational and project management skills.
• Diplomatic, discrete, and able to maintain confidentiality at all times.
• Singaporean only due to security clearance.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

1. To act as a single point of contact for all user incidents, requests, and general communication.
2. Provide Level 1/2 support to all applications or software systems.
3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.
4. Follow SOP and policy defined.
5. Knowledge Base Maintenance.
6. Provide incident management for all in-scope assets.
7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.
8. Responsible for call logging, call assignment, incident management & coordination, call trackingand follow up to closure within agreed SLA.
9. SLA compliance and reporting.
10. Responsible for scheduling the engineers for onsite service calls.
11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.
12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.
13. Review the incidents and contribute to building up a knowledge base for effective and efficientIT support.
14. Develop and maintain service desk metrics and reports.
15. Focus on first call resolution to ensure early closure of tickets.

1. Technical Skills

Operating Systems: Proficiency with common operating systems (Windows, macOS, Linux).

Hardware Knowledge: Ability to troubleshoot and maintain desktops, laptops, printers, and other peripherals.

Networking: Understanding of basic networking concepts such as TCP/IP, DNS, DHCP, and LAN/WAN technologies.

Software Support: Experience supporting common software applications, especially office suites (e.g., Microsoft 365) and enterprise software.

Active Directory: Experience managing user accounts, permissions, and group policies.

Remote Support Tools: Familiarity with tools like TeamViewer, Remote Desktop, or similar.

Ticketing Systems: Experience using ticketing systems (e.g., Jira, ServiceNow) to manage and resolve IT issues.

Cybersecurity Basics: Awareness of security best practices (e.g., antivirus software, firewalls, and data protection protocols).

Job Responsibilities

1) Minor IT Support and Maintenance:

a. Provide administrative support for hardware, software, and network maintenance for users.

b. Plan and manage contingency strategies for the overall IT infrastructure.

2) Major RPA Development and Implementation:

a. Design and implement Robotic Process Automation (RPA) solutions to automate repetitive tasks.

b. Optimize and resolve performance and operational issues related to RPA bots.

3) Collaboration and Project Coordination

a. Work with cross-functional teams/stations to understand business requirements.

b. Implement IT solutions and coordinate local projects as needed.

4) Network and Systems Management

a. Manage, maintain, and perform regular backups of the company’s IT network and desktop systems.

5) Procurement and Documentation

a. Assist in the procurement of IT assets and ensure accurate documentation.

6) Undertake other ad-hoc duties as assigned by the BIT team and local management.

Job Requirements

• Minimum Diploma in Computer Science, Information Technology, or a related field.
• At least 1-2 years of relevant work experience, preferably in the freight forwarding industry.
• Proficient in programming languages such as C/C++, .Net, Python, or similar.
• Experience with Microsoft Power Automate and Robotic Process Automation (RPA) tools is an advantage.
• Strong willingness to learn and adapt to emerging technologies.
• Highly analytical with a strong aptitude for troubleshooting and resolving technical issues.
• Capable of working independently in a fast-paced environment and meeting deadlines.
• Excellent communication and collaboration skills to work effectively with diverse teams.

We are looking for Senior Technical Services Analysts for Epic’s software in connection with the implementation and maintenance of Epic’s integrated suite of healthcare software for its customer in Singapore. Duties will include providing assistance to our customer(s) related to the operation of their relevant Epic software application(s) and underlying IT infrastructure. This assistance may take place during the course of the software implementation or on an ongoing basis for live customers. Specifically, it may include: answering technical questions relating to customers’ software and/or operating systems; providing configuration or infrastructure analysis and recommendations; proactively monitoring customer systems; making optimization recommendations; planning for upgrades and feature deployments; overseeing testing; diagnosing, isolating, and resolving the causes of technical problems; and reconfiguring the software or infrastructure, if necessary, to address the problems.

Job requirements:

• Bachelor’s degree or higher (any major)
• 2+ years in technical support for Epic software, including supporting customer(s) through an Epic software go-live and a version upgrade, and completing the associated testing
• Hold certifications in:

-Relevant Epic software application

-Chronicles Database Programmer and Cache

Skills and competencies:

· Demonstrated interpersonal communication skills

· Hold strong project management competencies including team coordination and problem solving skills

· Strong technical aptitude (must pass Epic’s standard pre-hire assessment test for the role)

· Demonstrated judgment in handling escalations

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption
• and support the ongoing operations of the project
• Understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective
• measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Experience: 5+ Years

Role: Business Analyst, EDI

Key Responsibilities:

1. The EDI front end system, in charge of data mapping and communication protocols, which is based on IBM ITX, SBI and MQ products.
2. The EDI back-end, containing the business data and the triggering or integration rules. The back end can be, depending on the concerned business area for the legacy Oracle database as well as the new SAP Transportation Management system.

• Collect EDI requirements from business and advise them during the requirement phase
• Provide expertise during the scoping phase, review and validate EDI specifications
• Work with stakeholders (Internal teams and vendors) and drive EDI partner boarding and enhancements, closely monitor the progress.
• Timely status update on on-boarding/enhancement progress to business team.
• Participate in testing phase and assist business during user acceptance tests
• Take the lead on critical incidents and coordinate the investigations
• Monitor the performance of the system and lead, action plans when it needs to be improved

Key Requirements:

• A Degree in Computer Science, Information Systems, Information Technology or related discipline from a reputable education institute.
• With around 5 to 7 years of experience in supporting time-critical EDI applications, preferably in the shipping or logistics domain
• Proven track record in managing multiple medium-to-complex IT projects with business users and internal IT team working together collectively to deliver results.
• Clear understanding EDI formats like EDIFACT, ANSI/X12 and able to translate the implementation guide to logical specifications.

Job Description & Requirements

Peak Energy is a renewable energy platform with a focus on developing solar, wind and battery projects across Asia. As the region's consumption of energy rises, Peak Energy is dedicated to meeting these demands while contributing to carbon neutrality. We accomplish this by developing large utility-scale projects. These include some of the largest solar and wind farms in Korea and Japan.

Peak Energy is the renewable arm of Stonepeak Infrastructure Partners; a leading global infrastructure investment firm with +USD 72 Bn in assets under management. Our portfolio includes the offshore wind farm in Taiwan with plans to develop a further +2 GWp.

Our team has decades of experience and long-standing relationships. This combination of knowledge and relationships, combined with expertise in design and supply chains enables Peak Energy to deliver high performing, robust alternative energy systems on time and under budget.

At Peak Energy, you'll collaborate with passionate individuals, drive meaningful impact, and be at the forefront of Asia’s transition to renewable energy. We believe everyone is needed for carbon neutrality. Therefore, fresh ideas are always welcomed. Are you excited about disrupting traditional energy sources and developing a sustainable future? Come join our team and be a part of the energy revolution with Peak Energy!

Financial Analyst

Job Description:

Peak Energy is seeking a talented and motivated Financial Analyst to join our Finance team. As a Financial Analyst, you will play a crucial role in supporting our financial planning, project financing, and M&A activities related to Distributed Generation solar projects. This position is ideal for a candidate with a focused background in finance, a passion for renewable energy, and the ability to thrive in a fast-paced environment.

Responsibilities:

Financial Modeling:

• Develop and maintain comprehensive financial models for Distributed Generation solar projects.
• Analyze financial data and provide insights to support decision-making processes.

Due Diligence:

• Conduct thorough due diligence for project financing, ensuring accurate assessment of financial risks and opportunities.
• Collaborate with cross-functional teams to gather relevant information and perform financial analysis.

M&A Activity:

• Support M&A activities related to Distributed Generation solar projects.
• Evaluate potential investment opportunities, perform financial analysis, and assist in deal structuring.

Data Analysis and Reporting:

• Prepare and present financial reports to management, highlighting key performance indicators and financial trends.
• Support strategic decision-making by providing timely and accurate financial information.

Qualifications:

• Bachelor's degree in Finance or a related field is required.
• MBA in Finance is highly desirable.
• Experience in conducting due diligence for renewable project financing is mandatory.
• Experience in creating and utilizing financial models for M&A activity, particularly in the Distributed Generation solar sector is mandatory.
• Strong analytical skills and attention to detail.

Skills:

• Proficient in financial modelling and analysis.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a team environment.
• Strong time management and organizational skills.

Role:

• Perform impact analysis on Project scope and document proposed solution and estimated required effort.
• Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.
• Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.
• Define and ensure traceability from functional specifications to business requirements.
• Ownership of the creation of functional design specifications and technical design document.
• Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.
• Review and contribute to test planning and design for SIT and UAT.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Provide input to impact assessment and estimation for Project Change Request.
• Manage and work with vendor and internal clients teams to successfully deliver committed scope for AML systems.
• Manage and work with stakeholders during all phases of system changes delivery
• Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.
• Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Requirements:

• Minimum of 10 years of IT experience.
• Bachelor’s degree in computer science or similar relevant education background.
• AML/Compliance Tech system enhancements delivery experience in the banking industry
• Hands on experience in design and configurations/development work for the NetReveal AML application
• Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work.
• Strong Oracle SQL, PL/SQL and Unix skills.
• Good application design operational impact awareness
• Experience in SQL / PL-SQL, Java, Unix shell scripts
• Strong experience in Netreveal / Actimize / Fircosoft AML application,
• DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon.

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
• Preferably experiences with Customer Centre applications
• Min 2 years of Application BA experience

Interested candidate kindly submit your updated CV in a Word Format to: Jasmin@ Tangspac.com. Only shortlisted candidates will be notify. Thank you.

• Support the transition of data migration activities from other vendors and ensure alignment with the overall migration strategy.
• Refine data migration requirements, update migration strategy, and coordinate with stakeholders to ensure all aspects of the migration are covered.
• Assess data quality issues, collaborate with business users to prioritize data quality analysis and address any concerns.
• Build and manage test cases, scenarios, test scripts, and define entry/exit criteria for successful data migration.
• Define and establish key performance indicators (KPIs) and dashboards to monitor the execution of the data migration process.
• Work closely with the Data Migration Lead to ensure adherence to timelines and project milestones while supporting the overall data migration strategy.
• Min. 3 years of IT Service Management (ITSM) experience, covering all phases of ITSM (e.g., ITIL).
• Min. 3 years of Business Analyst experience, including documentation and project management.
• Solid knowledge of ITIL or other ITSM frameworks.
• At least 3 years of working experience in banking/ financial service

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

Duration: 1 year contract
Salary Range: $5,500 - 6,500/month
Location: Bukit Merah

Job responsibilities:

• Propose and design solutions to meet business needs using the Outsystems Rapid Application Development platform
• Responsible for the design, development and implementation of all integration points and interfaces with SAP, any selected 3rd party software and other applications/ systems
• Conduct workshops and facilitate group discussions for requirement gathering, design and solutioning
• Plan, identify, define and conduct System Integration Test and User Acceptance
• Test to ensure the proposed solution fulfil the business requirements
• Plan and define the data migration requirements as well as oversee the successful completion of the data migration activities to enable system implementation
• Plan and prepare the training materials as well as to conduct the user training
• Deliver all project documentation
• Provide on-site support where necessary
• Troubleshoot any problems reported before and after implementation of solution
• Participate in any quality assurance activities and resolve any risks or areas for improvement identified
• Perform risk management
• Manage and resolve all problems reported and service requests received during the maintenance phase

Requirements:

• Degree in Computer Science, Engineering or Equivalent
• Minimum 4 years of IT system implementation experience with at least 2 full cycle implementations as a Team Lead
• Minimum 2 years experience as Business Analyst is required
• Good communication skills
• Team player

VikConnect Pte Ltd | UEN: 200804439G | EA Licence No: 09C5380 | Reg No: R1877979 (Tey Wan Xuan)

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

Key Task or Responsibilities:

• Perform raw material, intermediate and final product Quality analysis.

• Interpret and report test results accurately and timely based on test method.

• Supports troubleshooting technical issues pertaining to equipment and analysis.

• Support establishment and maintenance of lab system and equipment validation and

calibration.

• Maintenance of quality document and development of quality procedures.

• Provide training to Laboratory Analysts and Process Technicians in analysis instrument

procedures.

• Manage and maintain chemicals, reagents, and consumables.

• Support Procurement process and upkeep of inventory.

• Implement and improve analytical and equipment work process.

• Implement and participate in safety and quality improvement activities.

• Other works as assigned by Superior.

Our Requirements:

• Diploma in Chemical Process Technology or Science related field.

• Min 5years experience in analytical laboratory environment.

• Hands-on experience with GC, ICP, Titration and polymer testing equipment.

• Hands-on experience with equipment calibration and reagent preparation.

• Ability to multi-task in a fast-paced environment.

• Strong analytical and problem-solving skills, detail oriented.

• Strong commitment to safety and quality.

• Ability to work without direct supervision.

Job Overview

As a Technical Business Analyst, you will be responsible for analyzing business requirements, documenting processes, and working closely with IT and development teams to deliver effective solutions. Your role will involve gathering and translating business needs into technical specifications, ensuring that solutions align with organizational goals.

Key Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.
• Understanding solutions
• Experience in CRMs (e,g, Siebel, SFDC), Billing systems (e.g, BSCS, Matrixx), Outsystems, and/or API Gateway is a plus.

Our client a well-known Insurance business is seeking an operation analyst, for 12 months

The role oversee and execute all activities related to onboarding and offboarding of representatives.

Key Responsibilities

• Perform Fit & Proper checks on applicants within 14 working days and lodge applications
• Conduct close and credit monitoring reviews
• Perform due diligence and onboarding processes for Introducers.
• Facilitate the offboarding process for representatives and ensure timely communication with internal and external stakeholders.
• Maintain and update AMU materials, manuals, guides, forms, and SOPs to ensure accuracy and relevance.

Requirements

• 2 years of experience within insurance industry
• Experience in agent operations will be at advantage
• Minimum education: Diploma

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R24124284

Business Analyst - Trade Finance Salary: Competitive and based on experience Location: Singapore Keywords: Business Analysis, Trade Finance, Agile Methodology, Functional Analysis, Technical Analysis

Our client is seeking a Business Analyst to join their dynamic team in Singapore. This role is part of a key program that aims at building the foundation of their new Trade Finance proposal and overall strong growth at regional level. The successful candidate will be responsible for leading the Program for vertical (Front-Office to Back Office) and transversal (across several functions) aspects during all its life cycle (from design to completion). This is an exciting opportunity to work in a fast-paced environment, where you will interact with various stakeholders and contribute significantly to the company's growth.

• Key role in building the foundation of new Trade Finance proposal
• Opportunity to lead a program from design to completion
• Work in a dynamic and fast-paced environment

What you'll do:

As a Business Analyst, your primary responsibility will be to identify business needs and translate them into specific requirements. You will be involved in every stage of the project lifecycle - from design to completion. Your role will involve working closely with various stakeholders including the Head Office & SG Squad, local IT teams, and software providers. You will also be expected to ensure Agile Methodology usage throughout the project. Additionally, you will be tasked with identifying any potential challenges or risks and escalating them promptly.

• Identify business needs and translate them into specific requirements, backlogs and user journeys from design to testing.
• Collect Functional Target from the Head Office & SG Squad, analyze, understand, structure and improve it if required.
• Coordinate & challenge experts to put together a solution meeting business requirements, aligned on the Target.
• Formalize business requirements in User Stories format.
• Understand technical, integrations or development impacts of the functional objectives.
• Work hand in hand with the Head Office IT Team, Local IT Team and Software Provider team.
• Ensure Agile Methodology usage.
• Identify Technical & Functional Challenges, Risks and Issues, analyze them, document and escalate immediately to the Squad Lead.

What you bring:

The ideal candidate for this Business Analyst role should have a minimum of 5 to 8 years of experience in Business Analysis within Trade / Transaction Banking processing chains and platforms. A good understanding of Corporate Banking products, especially Trade Finance is essential. Experience in Agile projects along with proficiency in writing high quality User Stories, Functional Specifications and Technical Specifications is required. Strong analytical and problem-solving skills, excellent communication and reporting skills, and an organized and delivery-focused approach are key to succeed in this role.

• Minimum 5 to 8 years of experience of Business Analysis in Front to back Trade / Transaction Banking processing chains and platforms.
• Good understanding of Corporate Banking products and especially Trade Finance.
• Experience in Agile Projects.
• Experience in writing high quality User Stories, Functional Specifications and Technical Specifications.
• Strong analytical and problem solving skills.
• Good written/verbal communication and reporting skills.
• Organized and delivery-focused, with attention to details.

What sets this company apart:

Our client is a leading financial institution with a strong presence in the region. They are known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment that fosters creativity and collaboration. Their employees enjoy a range of benefits including flexible working opportunities, generous pensions contributions, and numerous training opportunities.

What's next:

If you're ready to take your career to the next level, apply today!

Apply Today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted. Robert Walters (Singapore) Pte Ltd ROC No.: 199706961E | EA Licence No.: 03C5451 EA Registration No.: R24123088 Josue Hoyos Pardavell