KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of SOC for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 3-5 or more years of experience in running security operations including management of Security Operation Center (SOC).

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

IT Business Analyst (Agile / Digital Transformation Projects)

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration Package: Up to $9k + AWS

If you are a pro-active, self-motivated and resourceful Business Analyst with good tech/digital knowledge and possess strong influencing and people handling skills, join us now!

What you will be working on:

• Partner with the business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with fellow project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology for digital solutions while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Ensure system or product readiness for smooth deployment, adoption and operations
• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
• Assist the CIO to identify new opportunities for the company’s digital transformation

What we are looking for:

• Prior working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)is an added bonus
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J43131" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Work location : Southern area

Nearest MRT stations : Steven MRT station &/or Botanic Gardens MRT Station

Start date : Immediate

Duties

(1) Laptop Tech Refresh

. Backup user's data (in old laptop)

. Setup new laptop - Follow standard procedures
. Restore user's data

. Generate Asset Issuance and Return forms

(2) Issue PSM secure thumbdrive

. Issue PSM to users

. Generate Asset Issuance form

(3) Issue RSA VPN Token and activation

. Sent mass email to user(s)

. Issue RSA VPN Token to user(s)

. Generate Asset Issuance form

(4) Wipe old machines - laptop n desktop

. Using wiping software to wipe data from harddisk

. Record serial and asset numbers

(5) Asset verification via email

. Send email to user with asset details

. Communicate with user to verify assets on hand

(6) IPU - Upgrade Window OS

. For walk-in user(s)

. Follow procedures to upgrade user's laptop

(7) Condemn old assets and return to vendor

. Prepare asset list with serial and asset numbers, brand, type

. Issue condemn items to vendor during collection

(8) And any other ad-hoc duties, when required to provide support

Summary:

As a IT Security Engineer, you will provide IT security and vulnerability management support for a suite of business applications. You will support Corporate Business Systems, used by over 6,000 users to fulfill the agency’s mission to protect the nation’s Digital Way of Life and defend Singapore’s Critical Information Infrastructure (CII) to ensure the continuous delivery of essential services to all Singapore residents. You will be part of a 20+ person full-service application delivery team.

Job Description:

• Responsible for IT Security portfolio of a for large scale IT infrastructure implementation project. Develop, implement, integrate, administer, maintain, and enhance enterprise security services, technologies, and platforms. This includes, but is not limited to Vulnerabilities Assessment, Penetration Testing, Privileged Access Management, Dynamic Access Management, Identity Governance & Administration, Endpoint Detection and Response, and etc.
• Building of policies to enforce controls to meet business use cases
• Develop and communicate policies, procedures, standards, and controls to enhance the user experience, manage risk, and to ensure compliance with legal, regulatory, and contractual requirements;
• Develop automation scripts for patching or automating security administration, monitoring or reporting tasks using Perl, Python, etc
• Conduct tracking of patch management activities from initial reporting of vulnerabilities / availabilities of patches to successful remediation for servers and network routers/switches.
• Perform Daily Check/Schedule of weekly/monthly automated or ad-hoc MVMS vulnerability scan of Applications, Servers and Network routers/switches status. Troubleshooting and re-activation/re-scheduling of scanning if fail.
• Ongoing maintenance of Tenable MVMS asset inventory management for onboarding of new target systems and offboarding of existing targets systems to be scanned by MVMS.
• Perform signature update, Faults/Performance monitoring of the Nessus application.
• Test and update Endpoint Protection and EDR signatures. Extracting quarantined malware for reverse engineering. Creating and maintaining EDR blacklist.
• Conduct ad-hoc Malware IOC scan for servers upon emerging threat.
• Provide post go-live support i.e. maintain, troubleshoot, patch and update various security tools and scanners.
• Escalate issue to Principal Security Engineer for follow-up for severity 1, 2, 3 security vulnerabilities and configuration compliance.
• Conduct monthly/ad-hoc compliance audit scan for servers and routers/switches.
• Produce security reports and SOP documentation (Track vulnerabilities, produce security metrics reports, operating procedures, continuity documents and support Tactics, Techniques, Procedures updates).
• Present management reporting and dashboarding to stakeholders, with analysis of data and trends, and recommend next steps.

Requirements:

• At least Bachelor’s degree in Science or Engineering and 5 years’ relevant working experience in IT Security or Cyber Security, or equivalent experience; Working knowledge of several of the following areas is required: Understanding of business security practices and procedures; knowledge of current security tools available; hardware/software security implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products, and current Cloud Technologies.
• At least one or two of the followings Professional and technical security certifications such as CEH, GIAC, CISSP, CISM, CCNA Security, GICSP, GSEC, SSCP and/or specific technology platform certifications e.g. CyberArk, Splunk, Carbon Black, Guardium, Imperva, SolarWinds and etc is preferred.
• Strong fundamental knowledge of SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, PKI, DNS, and other common protocols.
• Familiar in at least any THREE (3) of the followings - Penetration Testing, Vulnerability Assessments, Compliance Scanning, Secure Code Review, DevOps/DevSecOps, cyber exercises, security awareness programmes.
• Familiarity with scripting for automating tasks using Perl, Python, etc.
• Hands on experience in operating and maintaining enterprise security tools such as Tenable Nessus vulnerability scanner.
• Experience with web application compliance scanning (BURP preferred).
• Familiarity with Privilege Access Management (PAM) tools such as BeyondTrust, SailPoint, ForgeRock, CyberArk, and etc. Familiarity with Dynamic Access Management (DAM) tools such as IBM Guardium, Imperva SecureSphere DAM and etc.
• 3+ years of hands-on experience in the PAM and DAM environment responsible for design, architecture, installation, and configuration of Base platform configuration, configuration of user onboarding and permission/role mapping, setup of folders and templates for various platforms, setup of Auto-Discovery functions, rules, and automation of account/secret placement, configuration of secret autorotation, check out/in, and JIT workflows, configuration of session proxying and recording, and migration of secrets from other platforms into the PAM & DAM solution.
• Advanced knowledge of security controls, audits, and configurations including Endpoint Detection and Response EDR tools such as VMware Carbon Black Endpoint, Crowdstrike Falcon and etc.
• Experience with Windows OS security setting/STIG reviews.
• Demonstrable experience with modern computing infrastructures such as AWS, Azure, GCP, OpenStack, etc. Familiarity with security testing on cloud environments is advantageous.

JOB RESPONSIBILITIES

1. Network and Security Management

• Maintaining and administering computer networks in PRD and DR sites
• Manage network devices: Core Switch, Router, Firewall, Network Monitoring System, Wireless, Remote Access
• Configuration, installation, maintenance and life cycles planning of various network devices and services
• Monitoring network performance and ensuring reliability and availability
• Experience in log review, log monitoring, firewall rule review
• Monitors and assesses overall health functionality of security systems and equipment
• Provide technical support and advice on all hardware and software in the network environment
• Supervise and provide vendor management for external contractors
• Manage the problem resolution process with maintenance support vendor on operational matters as well as troubleshooting and resolution of network related problems
• Create and maintain comprehensive documentation for all implemented networks
• Conduct IT security awareness training for all staff

2. Operations & Maintenance Management

• Perform daily IT operational and disaster center operational tasks
• Provide operations support for user inquiries and issues via email and phone
• Perform house-keeping tasks (i.e. backup, and optimization) and maintaining network user accounts
• Direct and coordinate troubleshooting and root cause analysis and make recommendations to the current procedure for hardware, software, and other network and system problems
• Implement an integrated mechanism for IT inquiries, call handling, logging and escalation for IT issues and assignment
• Performing disaster recovery operations and data backups when required
• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures
• Maintaining, configuring, and monitoring virus protection software and email applications when required

REQUIREMENTS

• Bachelor’s degree in computer science or relevant IT related discipline
• Minimum 5 years working experience with 1-2 years’ experience in a banking and financial services
• Familiar with MAS Notice 655(Cyber Hygiene Practices) would be a plus
• Experience with routers, switches and firewall, i.e. Cisco, Huawei, Palo Alto, and Checkpoint etc
• Knowledge and experience in using Network Management System, i.e. Nagios etc. would be a plus
• Knowledge and experience in Virtualization Infrastructure, i.e. VMware etc. would be a plus
• Ability to work independently as well as in a team
• Certifications such as CCNA/CCNP/HCNA/HCNP or equivalent level in networking is an advantage
• Language proficiency in English and Chinese as the candidate will be working closely with Chinese colleagues in Head Office

Job Responsibilities:

• Provide IT helpdesk support for end user
• Maintain network equipment
• Setup of new PCs/Laptops/Printers and install software
• Evaluate and test IT software and hardware
• Maintain and upkeep of software and hardware inventories

Job Requirements:

• Diploma in IT-related discipline
• Minimum 2 years relevant working experience in IT helpdesk support
• Good communication, follow up and coordinating skills
• Good technical knowledge in IT infrastructure and systems

Exciting opportunity at Nordic IT in Singapore

Nordic IT specialises in email and collaboration solutions for the maritime industry and is considered one of the world's leading companies in our field. We have offices in Lyngby, Singapore, Dubai and San Antonio, Texas. We have customers worldwide and work with hosting, IT support, IT infrastructure and software development.

IT Support

For our office in Singapore, we are looking for someone who wants to join our skilled team of supporters. We will introduce you to all tasks within your education and ensure you get the training needed. The technologies we work with are mainly Windows Server, Azure, SQL and Microsoft 365. You will be introduced to IT infrastructure at customers on-premises, at their hosting partners and at Nordic IT´s own cloud solution, reMARK Cloud, hosted in Azure. This is a customer fronting position. You are expected to communicate directly with customers and business stakeholders to understand their issues and provide solutions.

Typical work tasks

• Ensure to provide effective and timely service to our customers.
• Identify and resolve technical issues from customers via phone, email, on-site, and remote support.
• Contribute to maintaining a high customer satisfaction score.
• Manage and monitor installed systems, servers, network infrastructure, both on-premises and on Microsoft Azure
• Collaborate with our development team, report, and resolve software issues.
• Coordinate change requests, system enhancements, and quality assurance of solutions before deployment to production
• Develop and update technical documentation and guides.
• Assist with installation and configuration tasks.
• Constantly evolving, stay updated with the latest trends, tools, and best practices in cloud computing.

Skill Sets

• Formal training and/or experience in providing IT support.
• Passionate about all things IT.
• Communication skills in English. (Mandarin is a plus but not a requirement)
• Ability to work independently as well as in a team.
• Good at solving complex problems.
• Service-minded.

What we offer

As an IT supporter at Nordic IT, you'll have the opportunity to work closely with experienced colleagues and learn about complex IT solutions from companies worldwide.

• The opportunity to learn and collaborate with experts and teammates from all over the globe.
• A supportive and learning-rich work environment.
• Great opportunities to develop your skills.
• Industry standard annual leaves benefits and AWS component.

Our address

Our office is a 5 min. walk from Bendemeer MRT Station, or 10 min. walk from Lavender MRT Station at CT Hub, 2 Kallang Avenue.

This role:

Position: SOC L3 Analyst

Duration: 12 Months ( renewable)

Location: Central Singapore

Job details:

We are looking for SOC L3 Engineer who will be part of our growing Global Operations & Delivery team, which monitors, investigates, and resolves security incidents, violations, and suspicious activities. Our global Operations group takes innovative approaches and uses the most cutting-edge technologies to transform the operations of our customers and secure the security landscape.

Main Responsibilities

• Act as an escalation point for high and critical severity security incidents, and conduct thorough investigations to determine potential impact and understand extend of compromise;
• Analyse attack patterns, Tools,Techniques and Procedures (TTPs) to identify methods of attacks and attack life cycle;
• Provide recommendations on issue resolution activities such as security controls policy configuration changes and security hygiene improvement;
• Provide guidance on mitigating risks associated with security vulnerabilities;
• Hunt for Indicators of Compromise (IOCs) and signs of Advanced Persistent Threats (APTs) within the Client’s environment;
• Conduct threat hunting by means of in-depth log analysis to identify potential threats that may have evaded automated detection;
• Identify gaps and weaknesses in existing security processes and propose enhancements to improve Client’s established incident response methodologies;
• Document and update incident response processes, define outcomes for future references and drive continuous improvement; and
• Participate in regular team meetings,Incident Response war room discussions and executive briefing sessions.
• Resolve, escalate, report, and raise recommendations for resolving and remediating security incidents.
• Be an escalation point for investigations of clients and suggest optimization activities to improve their performance.
• Proactively monitor and review threats and suspicious events from customers participating in the service.
• Handle the advanced monitoring of system logs, SIEM tools, and network traffic for unusual or suspicious activity.
• Set up SIEM solutions and troubleshoot connectivity issues.
• Investigate and resolve security violations by providing post-mortem analysis to illuminate issues and possible solutions.
• Collate security incident and event data to produce monthly exception and management reports.
• Report unresolved network security exposure, misuse of resources, or noncompliance situations using defined escalation processes.
• Assist and train team members in the use of security tools, the preparation of security reports, and the resolution of security issues.
• Develop and maintain documentation for security systems and procedures.

Requirements

• 7- 8 years of experience in SOC with alteast 3 years as a SOC L3 Analyst working as part of a Global SOC team
• Maintain excellent customer relationship through professional, proactive approach
• Experience with SIEM vendors such as QRadar, ArcSight, RSA, and LogRhythm
• Experience in incident response, and in writing procedures runbooks and playbooks
• Ability to work with customer’s IT and security teams

Job Requirements:

• Diploma/Degree in IT or equivalent
• Must have minimum 5-8 years of experience in Business Analysis for new and existing products
• Must have minimum 5 years of experience in requirements gathering, system analysis & design and writing functional specifications, particularly in government or related industry.
• Must have experience in writing use cases and user stories to articulate a customer’s needs to the technical teams for Product development and enhancements.
• Good experience in Agile methodology and implementation of solutions
• Good to have technical knowledge for Java to facilitate the understanding of the system design.

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure and dynamic working culture
• Opportunity to develop Employee Experience strategy with Generative AI
• Work location: CBD

The Job

• Manage the Employee Experience Council (EXC) as part of the programme office, ensuring alignment to Employee Experience strategy and consistent communications to employees
• Develop aspirational Employee Experience strategy with Generative AI
• Discover and define challenges impacting Technology Satisfaction and partner relevant squad members/ stakeholders to uplift Technology Satisfaction

The Talent

• Bachelor degree with >5 years of experience in financial services or consulting, is a critical thinker, creative problem solver, and process driver
• A self-starter and collaborator that flourishes in a fast-paced, ever-changing, and deadline-driven environment
• Ability to manage a wide range of stakeholders and objectives with conflicting and competing priorities
• Ability to adapt and understand dynamic and ecosystem of the firm in order to interact with relevant stakeholders
• Proven track record to work creatively and analytically with digital solution and technology driven organisation
• Demonstrate curiosity and passion in emerging trends and technologies

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Business Analyst - Employee Experience|Technology (Banking)

Sarah Ng Mei Wern
EA Licence Number: 91C2918
Personnel Registration Number: R1983856

Roles and Responsibilities

· Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget

· Assist in business Change Management activities

· Analyse, facilitate, model, and organize information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs

· Assist in Hands-on coding and scripting

· Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects

· Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems

· Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality

· Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation

· Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual

· Plan and perform user acceptance testing

· Assess service requests for enhancements and maintenance of systems

· Ensure Service Level Agreements for projects and incidents are met

· Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

· Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

Knowledge and Skills

EDUCATIONAL QUALIFICATIONS

· Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent

· Project Management Certification or equivalent

RELEVANT EXPERIENCE

· Relevant working experience as a developer/ technical Business analyst or equivalent in at least 2 Agile/ full project development life cycle

· Cloud solutioning and hand-on experience with AWS managed services

· Ability to work both independently and as part of a team with professionals at all levels

· Strong problem-solving skills and able to prioritise and manage multiple tasks

· Good design, coding, testing and debugging skills

· Relevant experience in requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc

· Solid knowledge of relevant technology concepts (e.g. client-server, relational dsatabases, cloud-based architectures, docker and containers)

· Relevant experience in and knowledge of microservice architecture will be advantageous

· Relevant experience in facilitating user requirement workshops

· Relevant experience in web-based development and mobile IT projects

· Working experience in .Net/J2EE applications is preferred

· Proficiency and experience in programming (Python, VB.NET, C#, JavaScript, HTML, CSS) is advantageous

· DevOps experience is preferred to be able to handle and review works done by partners.

· Working experience in government environment will be advantageous

· Familiarity with governance, adoption of digital services in enterprise IT environments.

· Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred

Others:

Strong analytical, conceptualisation and problem-solving skills

Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges

Team player with strong organization and people handling skills

Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

- Experience in UAT testing and using project management tools (Confluence, JIRA) is preferred

- Experience in banking industry and prior work experience in testing of digital marketing, contextual marketing and workflow/workbench is preferred

Job Description

- Collaborate with the business analysts (BA) and Technical specialists during the requirement gathering phase to review & accept the requirements

- Assess and propose appropriate testing approach and testing scenarios, and sign off criteria to stakeholders and get concurrence.

- Prepare proper documentation on the data flow, design , business solutioniing and testing approach

- Provide regular, structural reporting and status updates to all impacted stakeholders and management, highlighting any key risks or issues

- Study and analyze all documentation on the lending process, to understand the business requirements and translate into test cases and test scenarios

- Prepare test plans, test cases and test scripts. Write test cases and test scenarios for assigned project.

- Execute regression tests, functional testing and data testing to test robustness of platform

- Report, track and determine priority of reported defects

- Perform issues tracking and coordinating with users and tech team to resolve the issues

- Actively support UAT to ensure on time delivery

- Prepare the relevant documentation that documents the test scope, test cases and overall testing progress

- Stays abreast of QA & testing best practice and latest available tools, frameworks and standards

- Help and lead the automation of the various test cases with vendor

2. What you should have
- Meticulous, analytical and process oriented, familiar with software development lifecycle

- You work smart with minimal handholding, and are ready to improve processes.

- Strong communication and collaboration skills

- A self-driven and highly motivated hands-on-mentality

- Experience in UAT testing and using project management tools (Confluence, JIRA) is preferred

- Experience in banking industry and prior work experience in testing of digital marketing, contextual marketing and workflow/workbench is preferred

Our client , a leading financial services firm is looking to hire a Senior Executive – Investment Compliance based in Singapore.

The role is pivotal in meticulously ensuring pre- and post-trade compliance monitoring. This involves aligning with regulatory, client agreements, and group policies related to investment guidelines

Key Responsibilities:

Harmonizing Compliance:

• Fine-tuning guideline compliance for regulatory and client harmony.
• Conducting daily pre- and post-trade Investment Compliance monitoring.
• Advising on nuanced interpretation of investment guidelines.
• Elevating efficiency through innovation and automation.
• Addressing breaches transparently.

Delegation Oversight:

• Orchestrating regular attestations from delegates for a harmonious relationship.
• Participating in ongoing due diligence for pitch-perfect compositions.

Coding & Innovation:

• Translating guidelines into innovative language.
• Leading centralization of rule coding and testing for efficiency.

General Assignments:

• Taking center stage in additional compliance tasks assigned by supervisors.

Experience/Qualifications:

• Graduate/post-graduate degree in Business/Accountancy/Finance.
• Minimum 2 years in financial regulatory compliance, preferably in asset management.
• Strong knowledge of MAS Code of CIS, Central Provident Board Investment Scheme, and UCITS Investment restrictions.
• Preferred experience with BlackRock Aladdin or similar systems.

Interested candidates please share your updated CV to [email protected]

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Main Responsibilities:

• Monitoring and forecasting the supply and demand dynamics of the global iron ore and steel markets, as well as the key drivers and risks affecting them. 
• Providing timely and insightful analysis and commentary on the iron ore and steel market developments, trends and outlooks  
• Developing and maintaining quantitative models and databases to support the iron ore and steel market analysis and forecasting. 
• Collaborating with other analysts across different commodities and regions to ensure a consistent and integrated view of the commodity markets. 
• Contributing to the development and improvement of the research products, methodologies, and tools. 

Experience:

• At least 3 years of relevant experience research or trading, preferably in a commodity trading house, consultancy, or financial institution. 
• A strong understanding of the iron ore and steel market fundamentals, drivers, and dynamics, as well as their impact on the dry bulk market. 
• Excellent analytical, quantitative, and problem-solving skills, with attention to detail and accuracy. 
• Excellent communication, presentation, and interpersonal skills, with the ability to work independently and as part of a team. 

Other skills (Computer Skills, etc)

• Proficient in Excel, PowerPoint, and other data analysis tools.
• Skillful in Python. 

Languages:

• English (Fluent)
• Ability to read and write Mandarin would be an added advantage 

Academics:

•  Degree in Economics, Finance, Engineering or related field of study

Based in Singapore, the position entails developing, writing, and publishing timely market driven insight and strategies on global currency and rates markets incorporating an awareness of impactful factors and events in the adjacent rates, credit and fund flow markets.

Candidates must demonstrate their keen interest in and familiarity with the mechanics of currency and rate markets, alongside a strong grasp of relevant macro-economic drivers and a love of conveying their ideas and opinions via a mix of shorter “pulse” and longer “insight” stories.

We want to meet professional candidates who can demonstrate their knowledge and passion alongside the ability to marry written insight with engaging charts and graphs utilising proprietary and other data resources.

To that end, proficiency with data handling tools, particularly Excel and VBA, as well as strong skills in data analysis and visualisation, are as important as market experience for this position.

The successful candidate should ideally have spent time as a professional currency, fixed income and or economic research analyst/strategist or reporter. Experience in bank trading or as an investment adviser in a private banking or fund set up would also be an advantage.

While an established contact base would be a distinct advantage, enthusiasm to build and maintain your own is a fundamental to success, as is proactively engaging with clients and contacts. Otherwise, a strong desire to produce real time, opinionated and concise market research and fluency in the English language are crucial.

Key Elements of the Role

• Provide support to generate trading insight and strategies in G10 and EM Asian Currency and Fixed Income markets and cross asset classes based on fundamental macro analysis and experience
• Contribute to ensuring an accurate and timely flow of reasoned opinion demonstrating close touch with markets
• Formulate and publish longer term research and presentations, incorporating fund flows, charts
• Exercise and apply sound judgement in analysis of market moving influences
• Develop and maintain a deep regional contact base, cultivating sources from both sell-side (bank) and buy-side (investor) communities
• Contribute to daily, weekly and special reports
• Provide flexible cover for colleagues across multiple disciplines and possibly time zones

About the job
Reporting to IT Infra Manager, this role plays an important part in delivering IT infrastructure solutions and services that supports business growth, security, and operational excellence with common operating model across the SEAMX region incl. IKEA Stores, Shopping Centers and Services Office.

Your assignment

• Lead and support planning, design, architecture, implementation and continuous improvement of IT infrastructure solutions and services (data centre, servers, storage, virtualization, security, backup & monitoring) incl. evaluation and adoption of new technologies in alignment with the business plans and priorities in a consistent, holistic, and cost-effective manner
• Collaborate with functional and technical team members to develop and drive the IT enterprise grade IT infrastructure roadmap and initiatives including standardization, optimization, and common operating model across the region.
• Develop, maintain and support Ikano Retail IT infrastructure solutions and services with defined standards and processes to drive availability, stability, scalability, security, and performance of IT infra solutions and services.
• Work closely with IT infra team to ensure effective measurement, monitoring and administration with centralized delivery model while reducing dependence on external vendors and develop our own internal competence.
• Analyse proposed system changes to identify strategies for meeting business objectives and impacts, including benefits, costs and effort required to implement. Collaborate with IT, super users, vendor teams as needed.
• Maintain up-to-date knowledge by researching new technologies and IT infra products/tools.
• Develop in house competence & knowledge transfer to IT team on Infrastructure methodologies & processes.

As a business process analyst intern, you will be required to work closely with business stakeholders to:

• Derive, scope and define business requirements in line with the business vision
• Identify, document, analyse and improve business and system processes and user journeys
• Participate in requirements documentation, functional design, change management, user training, and delivery efforts in alignment with the Project Manager

Job Description

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.

Requirements

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience.
• Minimum of 2 years of related experience or a Master's degree and up to two years of experience.
• 2 or more years experience.
• Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
• Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans.

about the company
We are presently working with a growing European law firm with global offices in EMEA & APAC and a strong presence in the logistics and resources sectors.

about the job
You will be a pioneer hire as an experienced analyst handling KYC/AML, sanctions and client due diligence screenings for the new business intake team across the firms various APAC offices including Oceania, North Asia and South East Asia regions.

about the manager/team
You will be working in tandem with a senior compliance advisor based in Europe.

skills and experience required
You will require prior compliance, AML/KYC and/or sanctions screening experiences in a legal firm or within a management consultancy firm.

To apply online please use the 'apply' function.
(EA: 94C3609/ R23115352)

Responsibilities:

• Provides direction for IT/OT strategy and operations, optimizing cost, promoting innovation and improving efficiency for IT/OT infrastructure, Applications and Middleware
• Executes long-term vision of technologies and solutions for SEATRIUM’s growing businesses
• Collaborates with other IT/OT leaders in the planning and implementation of technology roadmaps and partners with Function Heads involving prioritisation of projects and resources
• Consolidates various elements of the IT/OT risk management framework, aligning them to SEATRIUM’s overall risk assessment and management framework
• Reviews audit and risk reports and supports efforts to ensure overall regulatory compliance and certification of IT/OT systems
• Ensures that the company's digital assets are protected from unauthorized access. This includes the securing of systems and monitoring various logging systems to detect suspicious activity and mitigating risks before breaches or damage occurs
• Ensures the security requirements are met, including defining the security mode, protocols and standards
• Responds to cyber incidents by collecting, analyzing and preserving digital evidence to assist with the Incident Response team in remediation of critical information security incidents
• Leads, develops and mentors team members to achieve functional objectives
• Sets objectives with the team members, monitor and evaluate their performance, make recommendations or approve and implement actions, such as promotions and corrective action

Requirements:

• Bachelor’s degree in Computer Science, MIS or its equivalent
• Minimum 10 years experience in Information and/or Cybersecurity
• Minimum 5 years of relevant experience in IT policy development, governance, or related roles
• Professional certifications such as COBIT Foundation, CGEIT, CISA or equivalent are highly desirable
• In-depth knowledge of IT governance frameworks (e.g. COBIT, ITIL), standards (e.g., ISO/IEC 27001, NIST), and regulatory requirements (e.g., CIPA, PDPA)
• Proficient in project management methodologies and tools
• Good technical understanding of IT/OT applications, tools, and networks

Our Addresses and Working Hours:

Seatrium Limited

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thu: 7:30am - 5:15pm

Fri: 7:30am - 4:15pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• Support trade applications rollout of changes and/or problem fixes into production system
• Work with L2 team in incident management and production monitoring
• Work with L3 team lead to plan problem fix to meet delivery.
• Implement changes in production following Aldon LME and/or DevOps process
• Analyse production issue trend and give feedback to development on quality improvement and issue prevention

Skills/Requirement

Must have Skills:

• A Bachelor or Maser degree in Computer Science, Information Technology
• 6 or more years IT working experience in production support role in bank/FI environment
• Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix
• Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage
• Good experience in FX/Trading Life cycle domain.
• Ability to work independently and sharp problem analysis and resolution skills
• Good communication skills with technical and non-technical stakeholders
• Time management and work prioritization
• Be able to work under pressure and handle multi-tasking

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

Responsibilities:

• Attend and fulfill client enquiries and requests relating to their bank accounts within the expected quality and service standards.
• Support internal enquiries and requests from the various business functions in the Bank in regard to systems, processes, procedures and other banking matters.
• Manage client issues and complaints, and work with relevant stakeholders to resolve these issues in accordance to internal procedures and regulatory standards.
• Engage and work closely with partners and stakeholders in identifying root causes of system outages, process gaps and deficiencies. And follow-up on the implementation of preventive measures to prevent recurrence of issues or problems.
• Support the implementation of business change activities and technology initiatives with close partnerships with business, operations and technology functions.
• Review and facilitate client and staff requests with a risk and control perspective, ensuring that the purpose and nature of these requests are in compliance with internal standards and regulatory expectations/requirements.

Education:

• Bachelor's degree/University degree or equivalent experience

Qualifications:

• Minimum 2 years of relevant banking experience preferred
• Experience in customer experience/client issue and complaint handling management
• Proven investigative and analytical skills
• Possess ability to present concepts and influence/lead change
• Demonstrate clear and concise written and verbal communication skills
• Knowledge of risk and control expectations in a banking environment
• Must be comfortable in handling technical system application issues and enquiries
• Deliver high-quality customer service with focus on client issue management and achieving quality results consistently