Job Overview: We are looking for a proactive and customer-focused Full-time IT Helpdesk Support Executive to join our dynamic team in Singapore. You will be responsible for providing essential technical support, troubleshooting hardware and software issues, and ensuring seamless IT operations. If you are passionate about technology, possess strong problem-solving skills, and thrive in a collaborative environment, we want to hear from you!

Key Responsibilities:

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Respond to and resolve first- and second-level support requests from PC and Mac users, either remotely or in person.

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Assist with the installation, configuration, and maintenance of PC systems, hardware, and software.

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Rapidly assess technical issues, diagnose problems, and identify the best solutions to resolve user inquiries, ensuring minimal downtime for end users.

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Assist with user account management, including password resets, access permissions, and Active Directory tasks.

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Perform routine system maintenance, updates, and ensure system security.

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Escalate complex issues to higher-level support teams or specialists as needed.

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Maintain a high level of professionalism and customer service when interacting with end-users.

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Support other IT projects and tasks as assigned by the IT Manager.

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Ensure adherence to IT best practices, security protocols, and internal guidelines.

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Manage IT assets, software licenses, and the onboarding and offboarding processes for employees.

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Set up and troubleshoot AV equipment, acting as the primary AV support for events and meetings.

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Maintain up-to-date IT documentation, including details on maintenance, updates, deployments, and change requests.

ADVANTECH is the world leader in Embedded & Applied Computing, eAutomation and Industrial & Network computing platforms. With a global presence and an extensive network of offices worldwide, we manufacture and integrate advanced industrial computing platforms and provide system expertise to system integrators for their solution needs.

In ADVANTECH, Our culture empowers our people to achieve their true potential and creativity. We believe in sharing success with our people and in listening to the many voices that work together to support our single vision. We are looking for aspiring talents to join our fast-growing and dynamic organization as:

Responsibilities:

This role accountable for effective support on IT related activities below:

• Collaborate with local HR and headquarter HRIS team to update and maintain accurate data within Advantech HCM databases.
• In charge of MIS to support all office equipment setup and maintenance, including security patch updates
• Liaise with HQ IT teams for support on new headcount on board request which include application for new email address, grouping, phone extension.
• Maintenance and troubleshoot for iCTOS system and reports
• Maintenance on Power BI existing dashboard which include importing of data and managing user access
• Ad hoc request relate to software support

Qualifications:

• Bachelor's degree in Information Technology or related field.
• Experience with Data Management and Analysis software, particularly in SQL Server, PowerBI and Denodo.
• Experience developing ASP.NET MVC applications with C# and Javascript.
• To have the relevant Technical skills to support existing and new computing devices like desktops, notebooks, network equipment with knowledge of Windows Operating Systems.
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders at all levels.
• Ability to handle sensitive information with discretion and maintain confidentiality

We offer 5 days work week & attractive remuneration package for successful candidate

• Monitor enterprise IT networks, server systems and commercial clouds.

• Single point of contact with customers/users, resolver groups, third party service providers and other departments

• Answer hotline calls and respond to e-mails within agreed timescales

• Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales

• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Diploma/Higher NITEC in Information Technology/Computer Sciences/ Telecommunication

• Strong teamwork and communication skills

• Excellent customer service skills

• Prior experience in Network Operations Centre (NOC) environment preferred

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer (Thales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage PKI and key management practices.
• Possesses strong expertise in cryptographic principles, hardware security modules (HSMs), and key management systems.
• Responsible for configuring and operating Thales SafeNet HSMs.
• Responsible for integrating cryptographic libraries and HSMs with applications.
• Involve in the information security architecture, including firewalls, monitoring tools, encryption, web proxies, etc.
• Responsible for designing and implementing enterprise key management solutions.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Knowledgeable in programming languages such as C/C++, Java, or .NET.
• Certified CCNA or CCSA is an advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

• Manage configuration, testing, and maintenance of network infrastructure, including routers, switches, Wi-Fi, firewalls, and servers, Windows, MS O365 and antivirus
• Network Maintenance and Support: Perform routine maintenance tasks on network devices, including firmware updates, patches, and configurations. Troubleshoot and resolve network issues, ensuring minimal downtime. Monitor network performance and proactively address bottlenecks or anomalies
• Firewall Management: Configure, manage, and maintain Check Point firewalls to ensure network security. Implement and maintain firewall policies to control traffic and protect against threats.
• Switch Management: Configure and manage Cisco switches, ensuring optimal performance and network segmentation. Troubleshoot and resolve LAN/WAN connectivity issues.
• IT Projects: To participate in various related projects such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.
• Cloud Infrastructure Management: Configure, manage, and maintain cloud infrastructure on AWS or Azure to ensure scalability, reliability, and cost-effectiveness.

Requirements:

• Degree in Computer Science or its equivalent.
• 3 years of relevant IT experience with hands on experience in servers and networks
• Hands-on experience in network equipment vendors such as Cisco, Aruba
• Hands-on experience on administrating on premise’s Windows Server and Linux Operating System, VMWare vSphere and Hyper-V
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies
• CompTIA A+ or Microsoft Certification will be added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Be available for standby support to manage 24/7 maintenance calls.
• Offer on-site services, including deployment, testing and preparation of documentation.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

We are seeking a dynamic and dedicated IT Executive to provide Level 1 IT support, manage network operations, conduct detailed data analytics, and ensure robust system User Acceptance Testing (UAT). The role requires a hands-on, proactive individual with excellent problem-solving and organizational skills.

Responsibilities:

• Serve as the first point of contact for IT-related inquiries and issues, ensuring timely resolution.
• Troubleshoot and resolve hardware, software, and basic network issues.
• Maintain an inventory of IT assets and assist in hardware/software procurement.
• Perform advanced data analysis using Microsoft Excel (pivot tables, VLOOKUP, Power Query, and macros).
• Generate and interpret detailed reports to support business decisions. Ensure the accuracy and integrity of data across various systems.
• Assist in automating repetitive tasks using Excel or other tools to improve efficiency.
• Conduct comprehensive UAT for new systems or system upgrades to validate functionality and performance.
• Identify, document, and report system defects and work closely with developers to resolve them.
• Provide feedback and recommendations to improve system usability and effectiveness.
• Prepare and issue letters of offer and other necessary documentation.
• Be available for after-office hours and weekend support as required to resolve critical issues or meet project deadlines.
• Assist in IT-related projects, such as system upgrades, migrations, or software implementations.
• Conduct IT training or workshops for end-users as needed.
• Any other duties as assigned by the supervisor or management.

Skills:

• Strong troubleshooting, device security knowledge, understanding backup/ recovery process and analytical skills with a proactive approach to problem-solving.
• Knowledge on Microsoft Office 365, advanced proficiency in Microsoft Excel and other data visualization tools.
• Solid understanding of networking principles and system testing methodologies.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks effectively.
• Strong communication skills to convey technical information to non-technical users.
• Ability to work independently and within a team in a fast-paced environment.
• High level of attention to detail and a commitment to maintaining data accuracy.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 2-4 years of relevant experience in IT support, network management, data analytics, and UAT.
• Familiarity with IT Service Management (ITSM) tools and ticketing systems.
• Experience in conducting UAT and documenting detailed test reports.
• Knowledge of basic scripting or automation tools is a plus.
• Willingness to work flexible hours, including weekends, when necessary.
• Strong commitment to continuous learning and professional development.

Job Overview

Rxilient, a rapidly growing pharmaceutical startup, is seeking an experienced IT Manager to establish, implement, and manage robust IT systems and infrastructure from the ground up. This role emphasizes CRM and finance system implementation, close collaboration with cross-functional teams, and leading a small IT team of one to ensure seamless operations. Fluency in Chinese and English is essential for effective communication with regional teams and stakeholders across diverse markets.

Key Responsibilities

• Develop and execute the IT strategy to align with Rxilient’s business objectives, focusing on scalability and adaptability in a startup environment.
• Establish IT systems and infrastructure from scratch, ensuring compliance with pharmaceutical industry regulations and best practices.
• Lead the implementation of CRM systems to enhance customer engagement, data management, and operational efficiency.
• Oversee the end-to-end implementation of finance systems, including customization, integration, and user training.
• Collaborate with cross-functional teams, including Sales, Marketing, Finance, and Operations, to ensure successful system integration and alignment with business needs.
• Supervise and mentor one IT team member, fostering skill development and ensuring high-quality performance.
• Manage and secure IT infrastructure, including cloud-based services, network systems, and cybersecurity measures.
• Build strong vendor relationships for system licenses, contracts, and third-party IT solutions.
• Provide technical support, training, and guidance to employees to ensure effective use of IT systems and tools.
• Identify, monitor, and mitigate IT risks, such as cybersecurity threats and compliance gaps, proactively implementing preventive measures.
• Coordinate IT solution implementation across Rxilient’s regional markets, ensuring consistency and alignment with business goals.

Key Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 7 years of experience in IT management, with demonstrated expertise in setting up IT systems and infrastructure from scratch.
• Proven track record in CRM and finance system implementation, ideally in a regulated industry like pharmaceuticals.
• Familiarity with pharmaceutical industry regulations and best practices.
• Strong knowledge of IT infrastructure, including networks, cloud services, and cybersecurity frameworks.
• Fluency in Chinese and English to effectively liaise with diverse stakeholders and teams across Rxilient’s regional markets.
• Leadership experience in managing and mentoring small IT teams, with a focus on team member growth and development.
• Exceptional project management skills with the ability to handle multiple priorities in a fast-paced, startup environment.
• A proactive and strategic mindset, with a hands-on approach to problem-solving and innovation.

Join AsiaPac Technology Pte Ltd as an Apple Field Engineer!

Are you passionate about cutting-edge Apple technology and delivering exceptional customer service? At AsiaPac Technology, we’re looking for driven individuals to join our team as Apple Field Engineers. You'll have the unique opportunity to work hands-on with Apple products, including MacBooks, iMacs, and iPads, providing top-notch onsite repair and IT support to our valued clients.

As part of our dynamic team, you'll tackle exciting challenges like troubleshooting macOS issues, setting up new Apple devices, and managing field service activities. Your contributions will directly impact our clients' success while enhancing your skills in a fast-paced, tech-driven environment.

We value independence, a problem-solving mindset, and a willingness to grow. Whether you’re experienced in Apple product repairs or eager to learn, we’ll equip you with the tools to thrive. Familiarity with GSX/ATLAS operations is a bonus!

Why join AsiaPac Technology?

• Be part of a leading tech solutions provider.
• Grow your expertise with Apple’s ecosystem.
• Collaborate with a team that values innovation and professional development.

Take the leap and power your career with AsiaPac Technology! Let’s shape the future of IT solutions together.

Job Responsibilities:

• Onsite repair for Apple products, including MacBooks, iMacs, iPads, and related peripherals.
• Support end users onsite and remotely to resolve Apple-specific IT issues.
• Assist in setup of new Apple devices and installation of macOS and standard applications.
• Troubleshooting of problems encountered by end users on Apple devices.
• Provide Level 1 support for Apple-related IT needs.
• Deliver front-line support for field service activities aligned with customer requirements.
• Update service records in the database promptly and accurately.
• Perform asset tagging for Apple devices.
• Conduct rework and deployment for Apple products as required.
• Respond to customer inquiries and feedback professionally.
• Adhere to health and safety policies during all field service activities, ensuring risk control measures are followed.
• Provide detailed and accurate reports to team leaders or technical support to facilitate informed decision-making on resolving product issues.
• Undertake ad-hoc duties as assigned.

Job Requirements:

• Minimum qualification: Nitec in Infocomm or related field.
• Ability to work independently, self-motivated, and diligent.
• Willingness to learn Apple-specific skills, with familiarity in the macOS environment.
• Experience in troubleshooting and repairing Apple products is an advantage.
• Strong analytical and problem-solving abilities.
• Proficiency in written and spoken English is essential.
• Effective communication skills.
• GSX/ATLAS operations experience is good to have.

Job Responsibilities

System Support

• Provide day-to-day support to users for all relevant systems under Property Management
• Act as the escalation point and first-line support for any reported applications / hardware issues
• Manage the tickets in the ticketing system and ensure they are resolved and closed within the SLA
• Manage IT hardware inventory
• Create, maintain, update, and distribute written system documentation to respective parties
• Evaluates training needs of users; develop training curriculum and prepare/ update training material; conduct training workshops for Property Management personnel
• Onboarding process of new staff – laptops built and setup, guide new staff of all relevant IT applications.
• Proficient in Microsoft 365 suites, especially OneDrive and Sharepoint Online

System Change & Implementation

• Translate and documents work processes into business system functions
• Recommend solutions and changes for improving and aligning company policy, procedure and best practice
• Project-manage any identified system change with vendors and internal users
• Prepare test cases and test data for entering acceptance test; performs acceptance test of new and/or modified software applications
• Monitor system usage and report system change / implementation status to the management

Job Requirements:

• Minimum 4 years of working experience in IT / digital transformation environment
• Experience in IT project implementation, Agile preferred.
• Experience on enterprise application platforms
• Excellent problem-solving skills with ability to navigate technology and organizational issues to complete project tasks
• Positive, collaborative and solution-oriented attitude
• Knowledge of Real Estate preferred
• Excellent knowledge on IT solutions, new technologies and understand technology trends

IT Administrator Job Responsibilities:

1. Provide IT Support and Assistance: Serve as the first point of contact for co-workers, delivering efficient and proactive support for everyday IT requirements, ensuring smooth operational workflows.
2. Hardware Maintenance and Troubleshooting: Offer comprehensive support for hardware, including printers, monitors, desktop PCs, laptops, and smartphones, ensuring seamless functionality and compatibility across various platforms.
3. Software Subscription Management: Monitor the expiration of key software subscriptions, including Windows OS, antivirus programs, Microsoft Office, Adobe products, Google Gmail, Network (Starhub) and etc. Obtain competitive quotations from suppliers and coordinate timely renewals to avoid disruptions.
4. Systems and Network Optimization: Conduct routine IT support activities to maximize system and network performance, ensuring continuous server accessibility to meet business operational needs.
5. Troubleshooting and Incident Response: Perform thorough troubleshooting of workstations, servers, network devices, and hardware failures, minimizing downtime and ensuring swift resolution to maintain productivity.
6. Data Backup and Recovery: Oversee and manage system backup processes, ensuring data integrity and the ability to restore critical systems effectively when required.
7. User Account Management: Configure and maintain user accounts, permissions, and passwords, adhering to security best practices and facilitating seamless access control.
8. Audio-Visual System Support: Set up and maintain audio-visual systems for meetings and presentations. Troubleshoot and resolve issues to ensure professional and uninterrupted events.
9. IT Solution Implementation: Configure and install IT solutions, such as Print Queue Management Software, at the School Center. Collaborate with on-site IT personnel to resolve network or configuration issues and ensure optimal performance.
10. Administrative Support: Assist in administrative tasks as needed, contributing to the efficient operation of the IT department and organizational goals.
11. Ad-Hoc Responsibilities: Undertake additional duties assigned by the Manager, demonstrating flexibility and commitment to organizational success.

Interested parties are invited to submit their applications to: [email protected]

Job Title: IT Support Engineer
Duration: 1-Year Contract (Potential for Extension)
Location: Singapore

About the Role:
Our client is seeking a skilled and proactive IT Support Engineer to join our team on a 1-year contract with the possibility of a long-term opportunity. This role requires a dynamic individual with strong technical expertise, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Provide first and second-level IT support to resolve hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems in collaboration with cross-functional teams.
• Maintain, monitor, and update systems, ensuring high availability and performance.
• Manage and track IT assets, ensuring compliance with organizational policies.
• Install, configure, and upgrade IT equipment, including laptops, desktops, and peripherals.
• Provide user training and create documentation for IT processes and troubleshooting.
• Ensure adherence to data security protocols and company IT standards.
• Escalate unresolved issues to third-level support or vendors as required.

Requirements:

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Minimum of 3 years’ experience in IT support or a related role.
• Proficiency in Windows and Mac OS environments.
• Hands-on experience with Active Directory, Office 365, and basic network troubleshooting.
• Familiarity with hardware and tools is an advantage.
• Strong communication and interpersonal skills to interact with users and stakeholders effectively.
• Ability to prioritize tasks, work independently, and handle multiple assignments concurrently.

Why Join Us?

• Opportunity to work with a leading global technology company.
• Exposure to diverse and challenging IT environments.
• Competitive remuneration package and potential for long-term engagement.

Application Process:
Interested candidates are invited to send their updated resumes to [email protected]

EA Licence No. 91C2918 and Personnel Registration No. R2096241.

We are seeking a proactive and detail-oriented IT Business Analyst to join our team. The role will focus on automating and enhancing business reporting processes using ERP data while also leading and contributing to improvement projects across the organization. The ideal candidate will have strong skills in data analysis, ERP systems, and workflow optimization.

Key Responsibilities:

• Design, develop, and maintain automated reporting systems to extract and transform ERP data into customized business insights.
• Collaborate with stakeholders to understand and fulfill reporting needs, ensuring solutions are aligned with business goals.
• Create real-time dashboards and visual reports to aid decision-making.
• Drive and participate in improvement projects that streamline business processes and increase efficiency.
• Ensure data accuracy and consistency in all automated reporting solutions.
• Identify and propose process optimization opportunities, implementing them in collaboration with relevant departments.
• Ensure the digital innovation / transformation journey and project implementation
• Resolve technical issues related to data reporting, system integration, and project implementation.
• Coordinate with the IT team on software and hardware projects to ensure cohesive system support.

Job Requirements:

• Degree or diploma in IT/Computer science or its equivalent.
• 3+ years of hands-on experience in project management and applications support.
• Good working knowledge of enterprise IT applications, SharePoint and Microsoft Office 365.
• Strong knowledge of ERP systems, Sales Order, and MRP applications.
• Previous project implementation experience is a plus.
• Proven ability to learn applications and processes quickly, while adaptable to change
• Excellent teamwork and analytical skills.

Interested applicants please whatapps your CV to 84597671

IT Business Analyst - 2 Years Contract - Singapore

We are seeking candidates with a minimum of 3 years hands-on experience in IT Business Analyst.

What's in it for you:

• Advanced technologies and Enterprise level projects
• Excellent Career Progression Opportunities awaits
• Built-from-Scratch environment
• In-house applications

Day-to-Day Responsibilities:

• Requirement Gathering: Work closely with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows, creating user stories, use cases, and functional specifications.
• Project Planning: Assist in defining project scope, objectives, and deliverables, supporting project management activities.
• Communication: Act as a liaison between business stakeholders and the development team, ensuring clear understanding of requirements and priorities.
• Solution Design: Collaborate with the development team to design solutions that meet business needs and technical capabilities.
• Testing and Validation: Participate in testing activities and facilitate user acceptance testing (UAT) to ensure solutions meet requirements.
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance efficiency and business operations.

Requirements:

• At least 3 years of working experience as a Business Analyst in software development
• Bachelor Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Strong analytical, problem-solving skills and attention to detail
• Familiar with SQL and writing SQL queries
• Experience in running agile projects is preferred.

This is a 2 years contract position, renewable and convertible to permanent

Job Purpose

The Senior IT Test Analyst will work with respective business users, development manager, project managers and other stakeholders with overall responsibility in System Integration Testing (SIT), Regression Testing (RT), Automated Regression Testing (ART) and User Acceptance Testing (UAT) support.

This role is important to ensure the quality of the deliverables is not comprised to avoid any operational issues, regulatory breach, corporate risk or financial loss to the company.

The Job

• Responsible for coordinating activities that related to testing initiatives.
• Plan and execute SIT and RT and support the business in the UAT testing.
• Demonstrate skills in facilitating and organizing test execution of test cases/ scripts in a proficient manner.
• Prepare and update the Test Summary Report at the end of a phase or at the completion of project.
• Support SIT Test Manager to organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Management.
• Track and prepare the report of testing activities such as test results, test case coverage, defects, status, performance baselines etc and follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe.
• Support UAT Test Manager to ensure the availability of testing environment and test cases execution is completed as per the schedule
• Ensure the timely delivery of different testing milestones.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns/ risks and proactively share best risk management practices.

Qualifications - External

Our Requirements

• Preferable Degree in Computer Science, Business Information System, Insurance or related field.
• 1-3 years of relevant working experience preferably in Life Insurance industry.
• Proven SIT, RT, UAT Testing experience with strong analytical and problem-solving skills.
• Be able to construct simple SQL for data queries.
• Must have working experience in performing ART using tool like Selenium.
• Experience in Quicktest Pro (QTP) as well as technical skills in Java and Oracle PLSQL will be an added advantage.
• Possess strong planning, communication, negotiation and presentation skills with strong domain knowledge in insurance.
• Ability to work in a fast-paced, team-oriented environment with minimum direction and management oversight.
• Possess leadership skill with hands-on experience as a Test Analyst or Test Manager.
• Self-motivated and able to work under pressure.
• High level of integrity, take accountability of work and good attitude over teamwork.
• Take initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Scope

1. Proactive in IT support

2. Get quotation for IT enhancement

3. Initial check for hardware issues for server equipment or end user's workstation when issue arises

4. Installation of programs

5. Review of IT infrastructure with supplier for further upgrades E.g. Software

6. Creation/deletion of User's PC login account, email account, share folders

7. Yearly renewal of software license and IT services

8. Website upgrades and updates

9. Proactive discussion with stakeholders on the requirements of enhancement and ensuring reasonableness of the solution

10. Yearly renewal of subscription and support license.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Senior IT Consultant (Salesforce)

We are rolling out a new digital platform designed to streamline key business functions and operations. This position plays a vital role in leveraging the platform’s capabilities to strengthen our organization’s digital transformation. We are seeking a candidate with a solid technical foundation, outstanding problem-solving abilities, and a proven track record in application development.

Key Responsibilities

• Evaluate business needs, document user stories, and develop Salesforce solutions to meet organizational requirements.
• Convert business requirements into technical implementations in line with Salesforce best practices.
• Work closely with project teams to facilitate the successful deployment of Salesforce solutions.
• Offer expert advice and support throughout all phases of the implementation process.
• Perform comprehensive testing and troubleshooting to ensure optimal performance of Salesforce solutions.
• Adhere to IT governance standards, security protocols, and data protection regulations.
• Utilize tools and expertise in user story development, process design, and requirements analysis to improve platform functionality.

Qualifications

• A degree in Computer Science, Electronics Engineering, Information Technology, or a similar discipline.
• At least 8 years of experience with salesforce and with proven track record to perform business analysis, system analysis, and project management tasks.
• Self-motivated, detail-oriented professional with excellent analytical skills.
• Goal-oriented and customer-focused, with the ability to manage multiple tasks efficiently.
• Strong communication, presentation, and negotiation abilities.
• Collaborative team player with a focus on delivering high-quality results.

Location : Central

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Margaret Lee Hsin-Hua, Reg No: R1547495). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential.

PeopleSearch Pte Ltd

EA License No: 16S8057

Responsibilities:

- Design, develop, implement, and maintain software applications and components.

- Support and install software applications.

- Work from specifications and guidelines to complete assigned tasks.

- Document process flow for future reference.

Primary Skills:

- Utilize established development tools and frameworks, including Visual Studio, ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET.

- Create and deliver data-driven reports.

- Design, code, and test software applications.

- Enhance existing systems by analyzing business needs, planning improvements, and implementing modifications.

- Maintain existing software by identifying and resolving defects.

Continuously learn and develop expertise in new technologies.

- Create technical specifications and test plans.

- Develop and maintain operational documentation.

- Collaborate closely with management on projects and tasks.

Requirement:

- Strong understanding of foundational programming languages (HTML, CSS, JavaScript) and .NET technologies (ASP.NET, SQL Server, C#/VB.NET).

- Experienced Professionals: 3+ years of experience in a professional development role; Bachelor's degree in Computer Science, Information Systems, or a related field.

- For Fresh Graduates: Only accept graduate from one of the following top 5 universities in Malaysia (UM / UTM / UKM / UPM / USM) and Singapore's University:

Contract Base, minimum 2 years.

- Provide Proposal and Quotations to clients' AV/Signage/display requirements

- Audio Visual System Design and Integration

- Experience in Live Events, audio and video systems

- Experience in Display Signages and LED wall setup and configurations

- Computer Technology. Networking, software and hardware assembly, installation troubleshooting and repair

- Technical support on pre-sales, after-sales team, and project management

- Research and development for innovation

- Electronics Troubleshooting and Repair (PCB level)

- Knowledgeable in Conferencing solutions, Display solutions, schematic diagrams, and Designs.

Company’s Profile:

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Sales Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Job Responsibilities:

• Responsible for managing all key accounts, primarily in South-East Asia region (occasional travel required)
• Explore new business opportunities and pursue new market opportunities
• Develop strategies to achieve sales target and brand exposure
• Conduct market and competitor analysis for market planning
• Prepare sales report and relevant analytical reports

Requirements:

• At least 1 – 3 years’ technical equipment sales/account management experience in IT/Media industries
• Excellent communication skills in English (written and spoken)
• Willing to travel occasionally to South-East Asia countries for customer visits/annual exhibition

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer system mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

We are looking for a dynamic and experienced IT Security Lead to oversee the end-to-end implementation of security projects for our clients. This role involves system design, deployment, configuration, and integration of security solutions to protect client systems and data. The IT Security Lead will manage client-facing security projects and provide strategic direction for security initiatives, ensuring that projects are delivered on time, within budget, and meet the client's security requirements.

Key Responsibilities:

• Lead the end-to-end implementation of security projects, including system design, deployment, configuration, and integration of security solutions for clients.
• Collaborate with clients to understand their security needs and design tailored solutions to address their requirements.
• Oversee the deployment and integration of security technologies, ensuring they are effectively implemented and meet the security standards.
• Manage client-facing security projects from inception to completion, ensuring project milestones and deliverables are met on time and within budget.
• Provide leadership to the security project team, offering guidance, training, and support as needed to ensure project success.
• Conduct risk assessments, vulnerability assessments, and security audits to identify security gaps and implement mitigation strategies.
• Collaborate with internal teams and third-party vendors to deliver integrated security solutions.
• Stay current with the latest security threats, technologies, and best practices, and ensure that solutions are aligned with industry standards and regulatory requirements.
• Develop and maintain project documentation, including project plans, status reports, and security policies.
• Provide ongoing support and guidance to clients post-implementation, ensuring that security systems are maintained and optimized.

Qualifications:

• At least 5 years of experience in IT security, with a strong background in implementing and managing security solutions for clients.
• Proven experience in leading security projects from inception to delivery, including system design, deployment, and integration.
• In-depth knowledge of security technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), encryption, endpoint security, and security information and event management (SIEM) systems.
• Experience with risk assessments, vulnerability management, and security audits.
• Strong understanding of compliance standards and regulatory requirements (e.g., GDPR, HIPAA, PCI DSS, etc.).
• Excellent leadership, project management, and client-facing communication skills.
• Ability to manage multiple security projects simultaneously and meet deadlines.
• Strong analytical and problem-solving skills, with the ability to identify security issues and implement effective solutions.

Preferred Skills:

• Security certifications such as CISSP, CISM, or CISA are preferred.
• Experience with cloud security and security solutions for hybrid and multi-cloud environments.
• Familiarity with security frameworks such as NIST, ISO 27001, and COBIT.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified

Please email a copy of your detailed resume to [email protected] for immediate processing.

Shift hours, weekday/weekend

a. 6AM-3PM

b. 2PM-11PM

c. 10PM-7AM

- Must be able to work on weekends

- Basic knowledge in IT

- Perform Rack and stack duties for new equipments.

- Experienced in Technical Refresh deployment lifecycle

- Inventory and asset management

- Ensure all installations and upgrades adhere to quality standards and operational requirements.

Job Overview:
We are seeking an ambitious IT Sales Account Executive to join our growing team. In this role, you will be responsible for managing and growing existing client accounts while identifying new sales opportunities. The position is focused on inside sales, account servicing, and providing technical solutions to meet clients' IT needs.

Key Responsibilities:

• Account Management: Maintain and build long-term relationships with existing clients, ensuring high levels of satisfaction and retention.
• Sales Growth: Identify opportunities for up-selling and cross-selling IT solutions and services to existing clients.
• Inside Sales: Conduct outbound calls, emails, and virtual meetings to generate new business leads and set appointments for the sales team.
• Solution Selling: Understand clients’ business needs and provide tailored IT solutions to meet their requirements.
• Proposal Development: Prepare and present sales proposals, quotations, and service agreements to clients.
• Client Support: Provide post-sales support, ensuring successful implementation and satisfaction with the delivered IT solutions.
• Collaboration: Work closely with the sales and technical teams to ensure seamless delivery of solutions.
• Sales Reporting: Track and report on sales activities, forecasts, and targets to management.
• Market Research: Stay up-to-date with IT industry trends and competitor offerings to position the company effectively in the market.

Required Experience & Skills:

• Proven experience in inside sales or account management, preferably in the IT or technology industry.
• Strong understanding of IT products, services, and solutions (e.g., software, hardware, cloud services).
• Excellent communication and negotiation skills, with the ability to engage clients effectively over the phone and via email.
• Experience with CRM software and sales tracking tools (e.g., Salesforce).
• Strong customer service skills and the ability to build lasting relationships with clients.
• Goal-oriented, with a track record of achieving or exceeding sales targets.
• Ability to understand client needs and present relevant IT solutions in a compelling manner.
• Self-motivated and able to work independently in a fast-paced environment.

How to Apply:
If you are passionate about IT sales and account management, we’d love to hear from you.