In the ever-evolving digital landscape, major corporations face significant challenges in meeting the diverse business needs across their vast operations. Element is seeking a highly skilled and detail-oriented Business Analyst to join our LIMS team. As a Business Analyst, your role becomes crucial in navigating these challenges and bridging the gap between business requirements, specific lab requirements and digital solutions. In our organization, with its complex and diverse business needs, you will play a pivotal role in establishing requirements for a Laboratory Information Management System (LIMS) program. By capturing and categorizing ongoing business requests, you will help create and drive the successful implementation of a robust LIMS program, enabling efficient data management and streamlined processes across our corporation. This is an exciting opportunity to contribute to our digital transformation journey and shape the future of our organization.

This position will be remote, yet international travel to various offices may be required as needed.

Job Duties:

• Collaborate with stakeholders to capture and understand business requirements for the LIMS program
• Establish a systematic approach to categorize and prioritize business requests, ensuring effective management and alignment with program objectives
• Conduct in-depth analysis of business processes, workflows, and data requirements to identify areas for improvement and optimization
• Translate business requirements into clear and comprehensive technical specifications for LIMS implementation and customization
• Collaborate with IT teams and vendors to ensure that the LIMS program meets the defined business needs and regulatory requirements
• Facilitate meetings and workshops to elicit requirements, gather feedback, and address concerns from stakeholders
• Conduct gap analysis to identify areas where existing systems or processes fall short of meeting business requirements
• Develop and maintain detailed documentation, including functional requirements, use cases, and test scenarios
• Collaborate with quality assurance teams to define and execute testing strategies, ensuring that the LIMS program meets quality standards
• Provide support to end-users, enabling them to effectively utilize the LIMS program
• Stay on par with industry trends, suppliers and best practices in LIMS implementation, continuously seeking opportunities for program optimization

Job Requirements:

• Strong understanding of Laboratory Information Management Systems (LIMS) and laboratory workflows
• Excellent analytical and problem-solving skills, with the ability to dissect complex processes and translate them into technical requirements
• A talent for translating complex sets of processes and requirements into clear baseline assessments
• Proficient in requirements gathering techniques, such as workshops, interviews, and document analysis
• Strong written and verbal communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders
• A knack for categorizing and prioritizing business requests, ensuring efficient management and alignment with program objectives
• Ability (or strong willingness to perfect) to analyse and reflect data in a BI tool, by using dynamic charts and datasets
• Familiarity with quality assurance and testing methodologies in the context of laboratory information
• Exceptional attention to detail, ensuring accuracy and completeness in documenting business requirements and technical specifications

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Duties & Responsibilities

• Support end-user hardware and software deployment
• Provides support and troubleshooting for end-user incidentals
• Liaising with outsource services provider in resolving issues when required
• Support and maintain office IT assets and documentation
• Monitoring and maintaining office network and data backup and recovery
• Liaising with vendors in sourcing and purchasing or IT requirements
• Support user account maintenance for ERP system
• Help to setup or troubleshoot and resolve online meeting incidentals
• Maintain company website and email accounts
• Support branch office IT counterpart when necessary
• Any other relevant job scope assigned

Requirements

• MCandidate must possess at least Degree in Computer Science/Information Technology or equivalent.
• Minimum 1 year experience as an IT administrator cum Software developer
• Must be knowledgeable in server virtualization
• Linux and Window Server deployment, configuration, and patching
• Proficiency in Office 365, Microsoft Team and perpetual Microsoft Office
• Knowledgeable in VBScript for Excel and Power BI
• Proficiency in maintaining Network switches and Firewall
• Database optimization and performance tuning
• Good interpersonal and communication skills

Job Description

• Ensure stable operation of the game business and continuously optimize it;
• Responsible for analyzing and troubleshooting system, database, network, application and other faults and errors;
• Coordinate the related upstream and downstream related work;
• Formulate system security, backup, statistics, and inspection strategies;
• Participate in the compilation and arrangement of documents, manuals and processes;
• Optimize the server system parameters and formulate corresponding configuration specifications according to the specific modules of the business;
• Perform security management and control on online servers, including port opening management, vulnerability and patch management, and firewall management;
• Formulate server configuration and security baselines, and promote and supervise their implementation;
• Collect and analyze server logs, know the running status of the server at the earliest possible time, and provide data support for early detection and location of problems.

Job Requirements

• Bachelor degree in computer engineering or equivalent;
• Familiar with the operation and maintenance of Linux and Windows operating systems, and have the ability to quickly locate and solve problems;
• Familiar with network equipment;
• Familiar with the operation and maintenance process of online games, with experience in IDC management and large-scale maintenance and management of servers;
• Familiar with one of the development languages of shell and python;
• Familiar with Linux common open source software (such as mysql, nginx, redis, mongodb, zabbix, etc.), able to deploy and solve problems
• Familiar with sql server, vmware, kvm, docker and other virtualization is preferred;
• Proficiency in using cloud servers, such as AWS, aliyun, qcloud, etc.
• Experience in operation and maintenance in the game industry is preferred;
• Have good logical thinking ability and communication ability, good communication and expression ability, strong sense of responsibility and learning acceptance ability, good at thinking, brave to accept challenging work and be able to respond to the tasks arranged by the company in a timely manner;

Job Description

• Ensure stable operation of the game business and continuously optimize it;
• Responsible for analyzing and troubleshooting system, database, network, application and other faults and errors;
• Coordinate the related upstream and downstream related work;
• Formulate system security, backup, statistics, and inspection strategies;
• Participate in the compilation and arrangement of documents, manuals and processes;
• Optimize the server system parameters and formulate corresponding configuration specifications according to the specific modules of the business;
• Perform security management and control on online servers, including port opening management, vulnerability and patch management, and firewall management;
• Formulate server configuration and security baselines, and promote and supervise their implementation;
• Collect and analyze server logs, know the running status of the server at the earliest possible time, and provide data support for early detection and location of problems.

Job Requirements

• Bachelor degree in computer engineering or equivalent;
• Familiar with the operation and maintenance of Linux and Windows operating systems, and have the ability to quickly locate and solve problems;
• Familiar with network equipment;
• Familiar with the operation and maintenance process of online games, with experience in IDC management and large-scale maintenance and management of servers;
• Familiar with one of the development languages of shell and python;
• Familiar with Linux common open source software (such as mysql, nginx, redis, mongodb, zabbix, etc.), able to deploy and solve problems
• Familiar with sql server, vmware, kvm, docker and other virtualization is preferred;
• Proficiency in using cloud servers, such as AWS, aliyun, qcloud, etc.
• Experience in operation and maintenance in the game industry is preferred;
• Have good logical thinking ability and communication ability, good communication and expression ability, strong sense of responsibility and learning acceptance ability, good at thinking, brave to accept challenging work and be able to respond to the tasks arranged by the company in a timely manner;

Duties & Responsibilities

• Support end-user hardware and software deployment
• Provides support and troubleshooting for end-user incidentals
• Liaising with outsource services provider in resolving issues when required
• Support and maintain office IT assets and documentation
• Monitoring and maintaining office network and data backup and recovery
• Liaising with vendors in sourcing and purchasing or IT requirements
• Support user account maintenance for ERP system
• Help to setup or troubleshoot and resolve online meeting incidentals
• Maintain company website and email accounts
• Support branch office IT counterpart when necessary
• Any other relevant job scope assigned

Requirements

• MCandidate must possess at least Degree in Computer Science/Information Technology or equivalent.
• Minimum 3 years experience as an IT administrator cum Software developer
• Must be knowledgeable in server virtualization
• Linux and Window Server deployment, configuration, and patching
• Proficiency in Office 365, Microsoft Team and perpetual Microsoft Office
• Knowledgeable in VBScript for Excel and Power BI
• Proficiency in maintaining Network switches and Firewall
• Database optimization and performance tuning
• Good interpersonal and communication skills

About Us:

We are seeking a dynamic professional to join our team as an ERP Systems Consultant & IT Executive. In this dual role, you will serve as an internal consultant for Dynamics NAV 2018, optimizing its capabilities to align with our organizational objectives. Simultaneously, you will oversee traditional IT responsibilities, ensuring seamless operations and user support.

Key Responsibilities:

ERP System Consultation:

- Utilize expertise in Dynamics NAV 2018 to customize and optimize the system.

- Collaborate with Finance to extract and manage relevant data.

- Conduct comprehensive training sessions for users to enhance ERP utilization.

- Act as a liaison between IT and Finance for seamless data integration.

Project Management:

- Oversee IT projects to align with organizational objectives.

- Maintain project timelines and provide proactive updates to the Head of IT.

- Develop training materials and documentation for projects.

- Ensure meticulous documentation and filing post-project completion.

IT Infrastructure Management:

- Ensure stability in the server room cooling system.

- Oversee hardware and software upgrades and installations.

- Troubleshoot issues related to software, hardware, servers, and peripherals.

- Escalate critical issues to the principal entity.

Network Security:

- Implement and manage network security measures.

- Ensure antivirus protection on all servers and endpoints.

- Monitor and restrict external devices without updated antivirus from connecting.

Backup and Data Management:

- Manage backup software and data integrity.

- Perform daily checks on backup data and escalate issues promptly.

- Maintain a secure backup copy of SQL Database.

Document Management:

- Oversee IT document management, including contracts, NDAs, quotations, and invoices.

- Ensure timely submission of payment processes to Accounts Payable.

Monthly Reporting and Updates:

- Prepare and present IT reports in monthly departmental meetings.

- Provide fortnightly updates on IT activities.

Onboarding and IT Training:

-Facilitate company-wide onboarding sessions covering IT dos and don’ts.

-Provide comprehensive training on system usage and best practices

-Offer ongoing support to staff for IT-related queries during the integration period.

Prerequisites:

- Extensive expertise in Dynamics NAV 2018.

- Proven track record in ERP consultancy.

- Strong IT background with project management experience.

- Excellent communication skills for training sessions and reporting.

If you are an expert in Dynamics NAV 2018 with a passion for optimizing ERP systems and ensuring robust IT operations, we invite you to apply and contribute to our organization's success.