Duties and Responsibilities:

As an Assistant Nurse Manager, you will asist Director of Nursing in leading and managing the nursing team to ensure safe, high quality, efficient and cost-effective care is delivered to residents and their families.

1. Oversee the multi-disciplinary team.
2. Responsible for the compliance of all nursing standards as stipulated by Ministry of Health and Singapore Nursing Board.
3. Lead quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensure quality audits are planned and conducted periodically. Follow up with areas for corrective improvements.
4. Promote evidence-based practices or nursing care delivery.
5. Ensure written policies and procedures and work process are available and up to date to guide the provision of nursing care delivery.
6. Ensure the smooth transition of the residents from acute to chronic care and back to the community, where possible.
7. Direct care of the residents to ensure compliance to standards.
8. Ensure appropriate skills mix and adequate manpower resourcing for all shifts and types of services.
9. Direct and facilitate staff development and competencies upgrading through various opportunities. These may include formal education, in-house or approved online learning programmes.
10. Guide orientation / induction programmes and preceptorship for all new staff.

Requirements:

• Diploma / Advanced Diploma in Nursing/ Degree in Nursing
• Full RN Registration with Singapore Nursing Board (SNB)
• Good interpersonal & communication skills
• Pleasant personality
• Good leadership skills

Only shortlisted candidate will be notified.

• MANAGE STOCKS AND EQUIPMENT AND ENSURE THEY ARE SUFFICIENT FOR EACH EVENT
• ENSURE CATERING SET-UP MEETS THE CLIENT'S EXPECTATION
• TRANSPORT FOOD TO LOCATION SUCCESSFULLY
• MAINTAIN CUSTOMER SERVICE AND CLEANLINESS
• MONITOR SANITATION PRACTICES AND FOLLOW WORKPLACE SAFETY AND REGULATION
• CARRY OUT DUTIES AS ASSIGNED BY SUPERIORS
• MANAGING LOGISTICS STAFFS AND COORDINATING SCHEDULING AND WORKLOADS
• HAVE EXPERIENCE IN CATERING SET-UP
• MIN 3 YEAR EXPERIENCE IN CATERING OPERATIONS

• MEDICAL BENEFITS
• PHONE ALLOWANCE
• ATTRACTIVE PERKS AND BENEFITS

We are seeking a data-driven and customer-centric CRM Manager to lead our customer relationship management strategies at Novela. The ideal candidate will have a strong understanding of retail consumer behaviour, especially within the beauty industry, and will be responsible for developing, implementing, and optimizing CRM initiatives that drive customer engagement, loyalty, and revenue growth.

Key Responsibilities:

CRM Strategy & Implementation:

• Develop and execute CRM strategies to enhance customer engagement, retention, and loyalty.
• Build segmented customer journeys and campaigns tailored to various customer groups based on behavioural data, demographics, and purchasing habits.
• Lead CRM automation efforts and implement new tools or systems to enhance the customer experience.

Data Analytics & Insights:

• Analyse customer data to identify trends, behaviours, and preferences that drive engagement and optimize campaign effectiveness.
• Leverage customer data to create personalized offers, recommendations, and communications to increase purchase frequency and average order value (AOV).
• Monitor and report on the performance of CRM campaigns (open rates, conversion rates, retention rates) and identify areas of improvement.

Customer Segmentation & Personalization:

• Develop and refine customer segmentation models to create highly targeted marketing strategies.
• Implement personalized communication across multiple channels (email, SMS, social media, etc.) to enhance the customer experience and increase retention.
• Utilize predictive modelling and advanced data analytics to anticipate customer needs and behaviours, driving proactive engagement strategies.

Loyalty Program Management:

• Oversee the development and management of the customer loyalty program, ensuring it delivers value to both the business and the customer.
• Continuously optimize the loyalty program through data insights to increase customer retention, lifetime value (CLV), and program participation.

Cross-Functional Collaboration:

• Work closely with marketing, e-commerce, and sales teams to align CRM strategies with broader business goals and promotional efforts.
• Partner with product teams to gather insights on consumer behaviour and influence product offerings that align with customer preferences.
• Collaborate with IT and data teams to ensure CRM systems and databases are optimized for performance and data accuracy.

Market & Consumer Trends Analysis:

• Stay up to date on industry trends, competitor CRM strategies, and evolving consumer behaviour, especially within the beauty and retail sectors.
• Apply learnings from market trends to innovate CRM programs and enhance customer touchpoints across all channels.

Requirements:

• Bachelor’s degree in Marketing, Business, Data Science, or related field.
• 5+ years of experience in CRM, customer engagement, or loyalty marketing, preferably within the retail or beauty industry.
• Strong knowledge of retail consumer behaviours, with a focus on the beauty sector.
• Hands-on experience with CRM tools and platforms (e.g., Salesforce, HubSpot, or similar).
• Proven track record of managing successful CRM campaigns and loyalty programs in major retailers or online marketplaces is a must.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
• Excellent communication and project management skills.
• Ability to lead cross-functional teams and manage multiple projects in a fast-paced environment.
• Proficiency in segmentation, predictive analytics, and CRM automation tools.

Job Description & Requirements

• Overall in charge of the operations of projects undertaken by the Company.
• Build and maintain an effective operations team.
• Responsible in exploring, studying, pricing and tendering of future project/maintenance term contracts to be undertaken by the company.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results in measurements; allocating resources; reviewing process; making mid-course corrections.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Develops project objectives by reviewing project proposals and plans; conferring with management.
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
• Determines project specifications by studying product design, customer requirements, and performance standards, completing technical studies; preparing cost estimates.
• Determines project schedule by studying project plan and specifications, calculating time requirements; sequencing project elements.
• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Controls project costs by approving expenditures; administering contractor contracts.
• Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.
• Any other duties in relation to the Company to be assigned from time to time.

Required Skill(s): - -

- Min 5-8 years relevant experience in building works.

-Project management, ms office

-Possess diploma/degree in Civil Engineering or equivalent.

- Possess good management and supervisory skills

- Good communication and organizational skills

- Proven track record in the Construction industry

- Computer literate

As the Category Management Manager, you will play a crucial role in developing and executing the assortment strategy for our organization's beauty product category. You will be responsible for managing supplier relationships, negotiating contracts, analyzing market trends, and ensuring the availability of high-quality beauty products at competitive prices. Your efforts will contribute to driving revenue growth and customer satisfaction within the beauty product category.

Responsibilities:

• Develop and execute comprehensive sales strategy to achieve revenue targets and market share goals
• Identify, evaluate, and onboard new suppliers/vendors of beauty products, ensuring they meet quality standards, pricing requirements, and delivery timelines.
• Negotiate contracts and terms with suppliers to obtain the best possible pricing, payment terms, and contractual conditions.
• Monitor market trends, including pricing, product innovations, and consumer demands, to stay informed about industry developments and make informed buying decisions.
• Drive strong activation on commercial initiatives, collaborate with internal retail team, and operations teams, to understand their requirements and ensure the availability of a diverse and appealing assortment of beauty products.
• Conduct regular analysis of category performance, including sales data, product performance, and customer feedback, to identify opportunities for improvement and growth.
• Work closely with the marketing team to develop promotional strategies and campaigns to drive sales and enhance the visibility of beauty products.
• Stay updated on industry regulations and compliance requirements related to beauty products, ensuring all purchased items meet legal and safety standards.
• Maintain accurate records of procurement activities, supplier contracts, and pricing information.

Requirements:

• Strong commercial skills in consumer goods and services industry
• Proven experience as a buyer or category manager in the beauty industry, preferably within a retail or e-commerce environment.
• In-depth knowledge of beauty product trends, market dynamics, and industry best practices.
• Strong negotiation and contract management skills, with a track record of achieving cost savings and favorable terms.
• Excellent analytical skills to interpret market data and make data-driven decisions.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and external suppliers.
• Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines.
• Proficiency in using procurement software and tools, as well as Microsoft Office Suite.
• Familiarity with regulatory requirements and quality standards for beauty products.

Roles & Responsibilities

· Manage project R&R works.

· Plan and discuss with sub-contractors on project execution including implementation.

· Manage and supervise project works as well as oversee all workers, sub-contractors and vendors to ensure proper work execution and good workmanship.

· Execute project works based on the drawing / specification. ‘

· Resolve any Clients and / or residents’ complaints / feedbacks.

· Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.

· Attend site meeting, if applicable.

· Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.

· Coordinate the project work to ensure successful completion as well as hand over to the Clients.

· Maintain all the documentation for the projects.

· Coordinate and work with other departments as well as to supervise the project works.

· Other duties as assigned.

· Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

· Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.

· Job holder without the above qualification but with relevant experience would be considered.

· Good communication skills (verbal and written).

· PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)

· Positive and good working attitude, self-motivated and able to work independently.

· A good team player and willing to be stationed at the site office.

· Possess a Singapore Class 3 driving license. If have added advantage

· Min 4-5 years working experience in Building Construction Industry.

Roles & ResponsibilitiesOversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
Review staff roster to ensure adequate manpower for each outlet
Analyse inventory levels to propose purchases for the outlet
Monitor and report sales, quality and service performance of the outlet
Develop strategies to achieve sales targets according to customers' profiles
Plan operational budgets for the outlet
Coordinate crisis response and recovery activities in accordance with business continuity policies
Interview and train new staff
Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
Develop and review new and existing work processes and procedures in accordance with process improvement reviews
Propose to management on the initiatives for continuous improvement within the outlet
Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
Formulate SOP and implement the system and policies for efficient operations
Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
Analyse current customers' profiles and preferences to provide targeted recommendations
Maintain a close and professional relationship with regular clientele
Deploy customer service standards within the outlet to drive organisation's customer experience goal
Recommend initiatives to minimise customer service performance gaps
Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
Implement customer loyalty strategies
Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

As an IT Technican, your scope includes Microsoft environment imaging, setup deployment to user, troubleshooting and post deployment support.

Roles and Responsibilities

• Inventory tracking and job details recording
• Plan and schedule job with end users
• Responsible for hardware and software installation and maintenance (ie. system backup, apply latest system patches, software upgrades and hardware troubleshooting).
• Provide daily progress update
• Ensure organization’s data and infrastructure are protected by enabling the appropriate security controls
• Communicate with users to identify their requirement and ensure their needs are met
• Any other ad-hoc duties as required

Job Requirement

• Minimum ITE/Diploma in related field.
• Minimum 1year experience with general desktop support.
• Relevant experience will be considered with training provided.
• Microsoft Certified Technology Associate is preferred.
• Possesses good and effective verbal communication skills.
• Possesses sound technical troubleshooting and problem-solving skills.
• Strong knowledge of general desktop hardware features, including PC-BIOS, Secure Boot, Boot from external devices, and Security settings.
• Ability to install, upgrade, configure, and troubleshoot Windows client.
• Ability to install, upgrade, configure, and troubleshoot device drivers and software applications.
• Excellent verbal and written communication skills.

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

• Maitain aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Store livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task
• Drafting quotations.
• Liaising with suppliers.
• Administrative works.
• Receptionist works.
• Drafting and preparing reports.
• Training will be provided on the job with a supervisor.

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Excellent career growth opportunity

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception.
• Planning with the team, choosing, organizing, and motivating across different vendors.
• Overseeing and monitoring all the Campaign progress activities as per the timeline.
• Delivering and ensure client satisfaction within budget allocated.
• Engage senior stakeholders to discuss and address project issues and risks.
• Drive and manage project end to end delivery including requirement, design, testing, deployment.
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor.
• Provide timely updates to internal and external stakeholders as per required.
• Meet up with clients and conduct presentations whenever there is a need to.
• Be on time and reply to clients enquiries whenever necessary.
• Ensure all the Digital Marketing Campaign timelines are properly managed.
• Works closely with the Digital Marketing team.
• Conduct meetings, delicate work and communicate across clients feedback periodically.

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication.
• Pro-active, hardworking, good working attitude, meticulous and results oriented.
• Resourceful and problem solver.
• Candidates must be able to function in agile work environments.
• Excellent analytics skill with strong business acumen.
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders.
• An advantage to have, Marketing / Digital Marketing background, website development experience.

Maintanance of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries and New Projects

• Shop livestock tank/display tank maintenance
• General housekeeping of Ponds
• Assist in ad hoc job taskJob Requirements
• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.
• Basic + Commission + Performance Incentive
• Excellent career growth opportunity

Role Name: General Manager (GM) for Envac SEA

Reporting to CEO & Regional President of Envac Region Greater China, SEA & India

Depending on the experience and qualification of the candidate, this role could start with a 6 to 12 months of transition to learn about Envac systems and operations as a Senior Project Director or Acting as a Regional COO role. After this transition, he or she will serve as an independent General Manager (GM) for SEA including Singapore and Malysia. As the candidate develops, he or she is likely to take additional responsibility to oversee other offices, for example, India and / or HK /TW. This role will be located in Singapore, it will require 15 to 30% travel.

Description of the Role

The GM of SEA will have full responsibility for the P&L for Singapore and Malaysia. He/She oversees full functions of the local management including Commercial, Projects, O&M, Technical, Procurement and Supporting functions such as Finance, HR, Admin, QS and EHS. He/She sets up and manages company priorities while setting leadership examples and strategic direction for team to make responsible decisions and execute effectively. The MD provides the regional CEO & President with applicable strategies and ensures the strategy execution is done for his / her responsible countries in alignment with Envac AB company objective of 2X5Y growth goal.

Key Duties and Responsibilities

The following list defines, not limited to, the role’s duties and responsibilities:

• Be the P&L owner including order intake, revenue timely generation, gross profit, EBIT, cost control, cash flow and working capitals.
• Be responsible for the company’s annual financial budget setup that supports the 2X5Y goals and is committed to overcome difficulties to achieve annual budget plan and strategy plan.
• Actively design and support human resource strategies for performance evaluation, staffing, training, talent development and retention. Establish a healthy succession plan while managing company knowledge retention risks and cost effectiveness.
• Be hands-on, when necessary, as the team has pockets of gaps, can supervise with solid background and coaching skills to provide guidance and motivation to drive maximum performance.
• Be proactive with ownership to minimize company risks including contract management and project management.
• Be a team player to look out for regional wellbeing and actively contribute to the region. For each site, create certain expertise to support the region. For Singapore, make expertise in technical, SCM and project management a proud site to share and support the region.
• Be strategic and firm in tough discussions with housing authorities, main Contractors and partners.
• Be a visionary. Can focus on daily priorities without losing sight of country goals and regional mission. Communicate effectively to bring visionary culture to the team.
• Be systematic:
  • Establish productive team cadence for personal growth and team alignment.
  • Formulate corresponding management systems and implement to minimize company risks and improve company image.
  • Play an integrated role in establishing and strengthening company culture through leading by examples. Be the positive influence for brand promotion and IP protection.
• Preferred candidates with the following capability will be highly considered:
  • Track records of creating, executing and sustaining workable processes (project management, distributor management, pricing strategy, contract design and management…) to enable regional efficiency and compliance.
  • Ability to influence and make changes with existing company leaders with deep history and ways of operations who will be willingly following him / her to adopt a productive system and culture to support the growth goal of the region.
  • Work expertise: Solid track record of problem solving to grow business especially in Asia, as VP/GM type of roles with full functions
    • Hands-on engineering project management experience with track record of efficiency contribution to the business results
    • Experience in supply chain management and cost efficiency achievement during project definition and executions.
    • Hands-on engineering business sales – designing, bidding and contract setups.
    • Savvy expertise in dealing with partners (consultants, agents, distributors…) and JV partners with track record of successes.
• Other Preferred Requirements:
  • Language / cultural background: prefer oversea experience, fluent in English and preferably can also communicate in Chinese.
  • Leadership style and attributes:
    • Connectivity / attraction with people of all types, a well-respected and influential leader
    • Well-balanced sense of judgements
    • Sound decision making capability especially under VUCA (examples)
    • Style of being efficient, and results-oriented without losing followers
    • A powerful people leader creating desirable culture (examples)

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process
• Schedule and plan production activities based on job orders
• Monitor the lead time of producing the finished product
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order
• Ensure production schedule meet the delivery date
• Liaise with suppliers for powder coating
• Troubleshoot discrepancies and quality issues

Requirements:

• Experience in aluminium working sector and manufacturing
• Able to lead team members on production and installation
• Have experience in working machineries
• Able to read technical and installation drawings
• Ensure products and install quality
• Planning of production schedules and allocate sufficient Manpower
• Implementation production processes and maximize efficiency and reduce production waste
• Implementing continuous process improvements
• Preparing material and equipment lists, PO, cost analyses and estimated cost
• Provide training staff for new production teams
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception
• Planning with the team, choosing, organizing, and motivating across different vendors
• Overseeing and monitoring all the Campaign progress activities as per the timeline
• Delivering and ensure client satisfaction within budget allocated
• Engage senior stakeholders to discuss and address project issues and risks
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor
• Provide timely updates to internal and external stakeholders as per required
• Meet up with clients and conduct presentations whenever there is a need to
• Be on time and reply to clients enquiries whenever necessary
• Ensure all the Digital Marketing Campaign timelines are properly managed
• Works closely with the Digital Marketing team
• Conduct meetings, delicate work and communicate across clients feedback periodically

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication
• Pro-active, hardworking, good working attitude, meticulous and results oriented
• Resourceful and problem solver
• Candidates must be able to function in agile work environments
• Excellent analytics skill with strong business acumen
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders
• An advantage to have, Marketing / Digital Marketing background, website development experience

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours &days : 6 days work week, off on Sunday,8:30am to 5:30pm.
• Working location - Ubi

Responsibilities:

• Oversee and coordinate all project work activities to ensure effective execution.
• Handle project administration, including information dissemination, milestone tracking, and deliverable management. Input and manage data in databases, and prepare key documents like Project Management Plans, timelines (MS Project and Excel), SOW, acceptance tests, and completion certificates.
• Manage projects from requirements definition to deployment, including schedule planning, scope definition, budgeting, and risk management.
• Handle procurement and collaborate with various functional teams.
• Evaluate project progress, making adjustments to scope, timelines, and costs as needed to ensure project success.
• Report on project outcomes and potential risks to management, escalating issues as required.
• Build and maintain strong relationships with client stakeholders, providing regular updates on project status and changes.
• Conduct detailed project planning, including scope, man days, and effort estimates.
• Handle site clearances and conduct site visits during deployment for effective coordination.
• Support the tender submission phase by planning scope, timeline, and documentation.

Requirements:

• Diploma or Degree in Infocomm Technology or a related field.
• 2-5 years of IT project management experience with a focus on scope and timeline planning.
• Demonstrated ability to manage medium to large-scale projects and create detailed project management plans.
• Solid IT technical knowledge, including familiarity with servers, switches, and software, and keeping abreast of new IT developments.
• Ability to manage multiple tasks, meet tight deadlines, and adhere to budget constraints.
• Reliable and self-sufficient with minimal supervision required.
• Proven success working with various functional teams.
• Strong communication and presentation skills, both written and verbal.
• Excellent team collaboration and client interaction skills.
• Experience as a systems or network engineer is advantageous.
• G50 clearance is required.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles and Responsibilities:

• Manage effective and efficient marine fuel procurement for container vessels at designated ports and services
• Engagement of Operating vessels’ marine fuel requirements as per assigned
• Achieve cost effective marine fuel procurement by negotiating with suppliers, such as oil majors, refineries, independent suppliers, and traders
• Address and resolve issues related to marine fuel quality and quantity, and follow up with claims as needed
• Manage Marine Fuel related services providers, such as surveyors and laboratory services
• Manage invoices and payments related to marine fuel
• Provide support for additional tasks as assigned

Requirements

• Bachelor’s degree in a relevant field
• Minimum of 5 years of experience in shipping or a related maritime industry
• Experience in bunker procurement with strong negotiation skills
• Knowledge of the bunker industry and fuel specifications
• Excellent communication skills, with the ability to report and share information in a timely manner
• Positive attitude and the ability to multitask and manage tight deadlines
• Proficiency in MS Office Suite and Google Workspace

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!

Job Responsibilities:

CX Initiatives

• Liaise with relevant stakeholders on a series of CX improvement initiatives and subsequent deployments across various touchpoints
• Develop processes for CX implementation e.g. metrics reporting, service principles implementation
• Assist with the development and implementation of new and/or improved service delivery channels/ initiatives
• Assist in distilling learnings from the various insights reports and prototyping projects for the development of CX strategy, vision, framework and service principles
• Assist to track performance trends and monitor effectiveness of various CX-related interventions, monitor service level standards and to highlight areas that require resolutions (both in the short-term and long-term)
• Assist in tracking the implementation of the CX roadmap and propose areas that may require revisions

CX Training/ Recognition

• Work with internal stakeholders on the planning of the different types of CX training/ learning for various groups of staff, leaders and vendors
• Assist in the curriculum development of the different types of training programmes for staff, vendors and partners
• Perform periodic reviews of the training contents for the various types of training and assist to recommend revisions wherever necessary
• Monitor and identify best practices for internal learnings on CX and plan learning sessions to cross-share best practices
• Assist in establishing and monitoring of rewards and recognition programmes for CX efforts and achievements

CX Data-Driven Initiatives

• Work with IT Team on the integration of CX-related data sources and development of the dashboards for CX metrics monitoring by management and staff
• Coordinate and consolidate reports of customer experience across various touchpoints, and service metrics from omnichannel data points
• Conduct regular review of metrics to ensure they are relevant as business operations evolve, and metrics are captured at key `Moments of Truth’ for identified customer segments
• Track performance trends and monitor effectiveness of various interventions, monitor service level standards, and promptly highlight areas that require resolution

CX Forums, Administrative Duties & Others

• Plan, coordinate and organise meetings with internal stakeholders on CX discussions
• Work closely with Business Development to ensure consistent positive brand experience across various touchpoints
• Organise client appreciation events to engage and foster stronger relationship with Client
• Perform administrative duties e.g. procurement, budget utilisation tracking, logistics arrangements, finance related processing
• Assist and support in any other CXSE initiatives, when needed

Job Qualifications:

• At least a Degree in Business Administration or in a related field with minimum three (3) years of experience in Contact Centre industry
• Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Job Description & Requirements

· Be responsible for managing design team daily operations for projects in charge. Ensure quality and timeliness of design works.

· Communicate closely with in-house China design team and guide them for system design, shop drawing deliveries.

· Attend necessary design meetings to resolve design issues and present design proposals, and write meeting minutes.

· Coordinate with Client, Main Contractor, Architect and Consultants for design & technical concerns.

· Raise RFIs for any design / technical concerns / issues

· Provide technical advice to team and relay the meeting results to China design team.

· Support the project team for any site issues when necessary.

· Manage design changes or additional scope of works.

Requirement:

· Strong technical facade design experience min. 8 years

· Communication skills are a major part of this role as extensive liaison with clients, consultants, contractors and suppliers is necessary to ensure project commitments are met.

· Have a proven record in managing and running major curtain walling and facade projects in ASIA along with a facade design background.

· Working days & Time:

Monday-Friday 9am-6pm,

Alt Sat - 9am-1pm_WFH