Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

About the Company

We are a leading provider of corporate solutions and equipped with diverse expertise and tailored advice that benefits businesses from all over the world. Headquartered in Singapore, our strong regional presence spans 9 strategic markets, including Australia, Hong Kong SAR, India, Indonesia, mainland China, Malaysia, Philippines, and Vietnam. With over 1,500 dedicated professionals, we offer a comprehensive suite of services, including corporate secretarial, accounting and tax, payroll and HR, and compliance solutions.

Responsibilities

• Responding in a timely manner to service issues and requests & support internet users for email and other technical assistance
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Deliver technical support to employees across the organization, either in person or remotely.
• Set up accounts for new users and ensure a seamless onboarding experience
• Repairing and replacing equipment as necessary
• Testing new technology
• Maintenance activities for regular and adhoc system patches or upgrades
• Server administration, network administration, desk and networking support for business users and clients
• Manage daily backup of server and user files along with safekeeping, transfer, migration or recovery of data
• Contingency planning and information systems administration
• Oversee the installation, upgrade, maintenance, and troubleshooting of computer and network hardware and software
• Handle other ad hoc tasks and assignments as needed

Requirements:

• Degree in Information Technology, Computer Science, Information Systems or equivalent
• Must be familiar with Windows environment for client PC & servers
• At least 5 years of relevant experience

Why Join Us:

We are committed to supporting the holistic well-being of our people as they grow alongside us.

We cultivate a community where talent is nurtured and recognized, innovation thrives, and achievements are celebrated. Our health and wellness benefits offer physical, mental, and emotional support for both our team members and their families.

Along with annual leave, performance bonuses, medical and insurance coverage, you can enjoy added benefits such as birthday leave and family care leave.

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Overview

As an IT Project Executive, with strong project management capabilities and a proven track record in managing multi-million-dollar projects in Government and Commercial sectors, you will be responsible for:

Project Management

• Project leadership in delivering Manage Print Services, Document Outsourcing and Communication Services, Business Process Services and Business Application Solutions through structured methodologies
• Oversee and support the implementation of projects, tracking and controlling all project phases and activities, risk management and quality assurance
• Manage and ensure timely delivery of projects’ operations with various cross functional stakeholders
• Produce Project Artefacts compliant with, and subject to the Fujifilm Business Innovation Project Framework
• Ensure approval and sign-off of all necessary project deliverables and Artefacts
• Control project design and planning activities associated with projects
• Assist Management to deliver business improvement outcomes as required
• Manage customer expectations to ensure customer satisfaction through the application of stakeholder management disciplines

Stakeholder Management

• Work closely with internal stakeholders to coordinate and evaluate project requirements and develop processes to ensure successful and sustainable execution of the project
• Maintain professional relationships with clients to ensure optimal level of client satisfaction

Requirements:

• Degree/Diploma in Computer Science, Information Technology or equivalent, with PMP/CITPM preferably
• At least 2 to 3 years’ working experience in IT projects
• Have a good understanding in technology, particularly as related to imaging software and hardware, document integration
• Adequate project management capabilities in managing IT projects
• Ability to provide mentorship and leadership to the team
• Good communication skills with excellent spoken and written English
• Result and customer-service oriented
• Committed and responsible team player with ability to interact with all levels

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are seeking a highly motivated and skilled IT Infrastructure Engineer to join our team. The successful candidate will play a critical role in system implementation, ongoing maintenance, and support of existing systems, as well as providing proposals for new projects. This role will primarily serve a key customer, a prominent Japanese bank in Singapore.

Job Duties:

• System Implementation: Lead end-to-end system implementation projects, including planning, design, setup, testing, and system release.
• System Maintenance & Support: Provide troubleshooting and issue resolution for existing systems to ensure smooth operations.
• Project Proposal & Requirements Gathering: Collaborate with clients to understand requirements, evaluate solutions, and prepare detailed project proposals.

Key Qualifications:

• Education: Bachelor’s degree in computer science, IT Engineering, or a related field.
• Experience: - 8+ years in IT projects, particularly within banking or financial institutions. - 5+ years of hands-on experience in system infrastructure implementation. - 3+ years of experience working with major banks in Japan is highly preferred.
• Technical Expertise: Strong knowledge of system infrastructure, including Windows OS, Oracle Database, VMware, and other system operation products. Familiarity with JP1 or similar enterprise-level system operation tools. Proficient in programming and scripting languages (e.g., WinBatch, PowerShell).
• Language Proficiency: Advanced skills in listening, reading, writing, and speaking in both English and Japanese language to effectively communicate with clients and teams.
• Customer-Focused: Strong customer service orientation, with the ability to understand and address client needs effectively.
• Additional Skills: Ability to diagnose and resolve software-related issues in collaboration with product support teams. Strong communication and negotiation skills, with experience in working cross-functionally with internal and external IT teams.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Job Purpose

• To ensure that ONE complies with the following:ONE's IT Security Policies
  ISO/IEC 27001 Standards for Information Security Management System
  IT-related and privacy-related legislation and regulations
  Annual audit requirements
  
• To coordinate audits by, and to complete questionnaires from:ISO/IEC 27001 auditors
  Internal auditors
  External auditors
  Customers
  Insurers
  Any other external parties
  

Primary Job Description (Describe the major duties of this position)

• ONE IT Security PoliciesEnsure stakeholders comply with IT Security Policies
  Review the Policies on an annual basis proposing changes where necessary
  
• ISO/IEC 27001 Standards for Information Security Management SystemEnsure stakeholders comply with ISO/IEC 27001 Standards
  Prepare for the annual ISO/IEC 27001 audit
  This includes preparing a risk assessment as required by the Standards
  
• IT-related and Privacy-related Legislation and RegulationsBe aware of global legislation that impacts IT and privacy
  Provide guidance to stakeholders on complying with such legislation and regulations
  
• Annual Audit RequirementsEnsure that stakeholders prepare for annual JSOX audits
  This includes mandatory exercises such as security reviews, security awareness, penetration testing
  
• Coordinate audits and complete questionnairesTo be the liaison person between auditors and stakeholders
  To ensure that audit evidence are collected and submitted in a timely manner
  To review audit observations with stakeholders to ensure accuracy of the observations
  To formulate and monitor remedial actions for the audit observations
  To complete IT Security questionnaires received from various external parties including the authorities, auditors, customers, insurers etc
  

Position Qualifications and Experiences

• Bachelor’s degree in an IT-related discipline.
• Preference will be given to candidates with relevant professional certifications such as CISA, CISM, CISSP etc.
• At least 8 years in an IT Security related role. Preference will be given to candidates with the relevant experience for this role.
• Strong knowledge and experience with ISO/IEC 27001 Standards
• Knowledgeable in IT legislations such as Computer Misuse Act, Cybersecurity Act, EU's NIS2, China’s Cyber Security Legislation.
• Knowledgeable in Privacy legislations such as PDPA, GDPR
• Knowledgeable in Cybersecurity frameworks and standards such as NIST, SOX/JSOX, COBIT
• Strong analytical mind and problem-solving skills.
• Self-dependent with minimal supervision, also able to work well in teams.
• Possess initiative and be self-motivated, with a thirst for knowledge.
• Excellent communicator that will be able to convince stakeholders from various levels and backgrounds.

We are seeking a qualified and experienced IT Project Manager to effectively liaise with diverse teams, including System Infrastructure, Security, and others. You will ensure seamless project execution and must possess a minimum of 10 years of IT System and Project Management experience.

Role and Responsibilities:

Single Point of Contact:

• Act as the primary liaison for meetings, project schedules/timelines, and technical system knowledge.
• Gather, store, and present technical information such as Firewall Rules, Equipment configurations, Circuit IDs, subscribed bandwidth, etc., to the Authority.

Change Management and Documentation:

• Submit Change Requests (CR) for project team approval.
• Document system and integration designs, equipment lists, rack layouts, cable routing plans, and bandwidth requirements.
• Process and update information in existing documentation.
• Identify and document project risks for review by the Authority.

Security and Reporting:

• Serve as the Point Of Contact (POC) for security clearance procedures.
• Present progress reports at monthly meetings, reporting project status to the Authority.
• Lead the review, modification, design, and implementation of new and existing systems.

Engineering Team Leadership:

• Lead the engineering team in onboarding/installation of systems equipment.
• Record meeting minutes and action items, submitting them to the Authority promptly.
• Monitor and track outstanding actions/problems, ensuring proper closure.
• Populate equipment hardware into the monitoring and management system upon installation.

Documentation and Compliance:

• Provide detailed inventory lists with equipment hardware/software information and assigned IP addresses.
• Submit System As-built documentation after successful Onsite Acceptance Test (OSAT).
• Manage Government Furnished Equipment (GFE) readiness and system implementation according to the agreed timeline.

Ideal candidate:

• Minimum 8 years of experience in IT System Management within the Government sector .
• PMP certification.
• Excellent communication skills and ability to work independently.
• Familiarity with vendor management and Cloud services.
• Ability to coordinate contractors, customers, and resources effectively.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

IT Program Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Program Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

Job title: IT Engineer

Work Location: Singapore, On-Site

Position Overview:

The IT Engineer is responsible for the IT Operations and Maintenance of the company. You will work closely with our Global IT Department to ensure the optimal performance, security, and reliability of our IT infrastructure.

Responsibilities:

IT Environment and Policy:

• Ensure a seamless IT working environment by implementing and enforcing IT policies and procedures according to our company guidelines.
• Provide responsive IT Helpdesk services and conduct necessary training sessions internally to enhance team proficiency.

IT Procurement Management:

• Oversee IT procurement activities, including but not limited to laptops, desktops, monitors, accessories, network devices, and software.
• Collaborate with vendors to ensure cost-effective and timely acquisition of IT equipment and services.

Server Management:

• Install and provide support for server hardware and operating systems.
• Manage Microsoft Active Directory, ensuring user accounts, permissions, and security policies are properly configured.
• Configure and maintain essential server components such as Antivirus servers, File and Print infrastructure, and other critical services.

Networking:

• Monitor, manage and enhance WAN/LAN accessibility and security.
• Collaborate with the network team to optimize network performance and address issues promptly.
• Implement improvements to ensure the reliability and efficiency of the network infrastructure.

Security Services:

• Implement and enforce IT security policies to safeguard organizational assets.
• Conduct vulnerability management to identify and address potential security risks.

Qualification/ Requirements:

• Bachelor’s degree or higher in Computer Science or related technical field.
• Minimum of 3 years of practical experience in IT.
• Hands-on experience in networking configuration, IT device maintenance, troubleshooting, and security reinforcement.
• Familiarity with Linux operating systems and system optimization is a strong plus.
• Proactive approach to handling responsibilities with a strong sense of duty.
• Excellent communication skills to effectively interact with team members and end-users.

Qualifications and Profile

This position requires a minimum of 8+ years of relevant experience as a Project Manager managing enterprise-wide complex information systems development within major organizations, ideally in a banking environment. Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).

Mandatory Role related Skills

• Hands-on experience in coordination between the IT business lines and IT team (various locations) and ability to work as part of a virtual team in a culturally diverse background.
• Solid knowledge of project management methodologies.
• Knowledge of software development life-cycle (SDLC).
• Field experience in managing medium to large-sized projects (iterative or agile).
• Ability to anticipate risks
• Good interpersonal and negotiation skills
• Strong experience working with Microsoft Office tools (including MS Project).
• Domain knowledge around payments, SWIFT messages, ISO 20022, reconciliation, and back-office settlement is highly appreciated.

Nice to have

• Project Manager / Business Analyst Certifications.
• Technical background (knowledge in databases, application servers and programming languages).
• Business Analysis background in banking sector is a great plus.

Mandatory Soft Skills and Mind-set

• Proactive style of working
• Strong analytical and problem solving skills
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

Job Purpose

To provide end users support for all IT related matters

The Job

· Provide technical analysis and assistance to support and resolve IT equipments e.g. desktop, laptop, printer, etc and application problems

· Take ownership for incidents and service requests that are being escalated by updating, follow up and resolving the tickets within agreed Service Level Agreement (SLA) timelines

· Support basic network related and server system issues

· Assures the quality of fixes and patches & apply patches and upgrades accordingly upon assignment

· Update call center on the ticket status and ensuring the tickets are resolved within agreed SLA timeline

· Develop workaround and fixes for new incidents

· Perform daily, weekly or monthly reporting including adhoc.

· Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns /risks and proactively shares best risk management practices

Our Requirements

· Min Degree/Diploma in any related IT Field

· Experience in Service Management process and procedure is a plus

· Fast Learner

· Able to demonstrate good understanding of tasks given

· Work on alternate weekends to provide support

· Proven ability to multitask and maintain a positive attitude when under pressure

· High level of integrity and takes accountability of work

· Good verbal communication skills

· Good attitude and team player

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Proficiency with Window 10,11 administration

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

About Bruker:

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker - Innovation with Integrity.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two years contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

Job Responsibilities:

• Reporting to engineer
• Routine testing of IT products
• Timely and proper recording of testing results
• Assist in any other ad-hoc projects assigned

Job Requirements:

• Candidate must possess at least ITE/Higher Nitec/Diploma in Electrical / Electronic / Computer IT Engineering or related fields
• Positive working attitude, able to multi-task and work independently
• Knowledge of PC systems using windows 10 or less preferred
• Knowledge of MS Office
• No working experience is required, training will be provided

Location: Alexandra Road

Job Responsibilities:

• Liaising with Government agencies on deliveries matter
• Arranging delivery schedule for in-house drivers on daily basis
• Liaising with the Sales Dept & IT Dept closely on after-sales matters
• Maintain asset inventory and data records
• Liaising with clients for relocation and arranging with in-house driver team
• Preparing IT Engineers schedules for on-site to perform cryptographic erasure and verification before arranging driver to collect back the equipment from agency
• Preparation and submitting monthly reports for each tender
• Sending reminder emails in the interval of 3 months, 2 months and 1 month before the expiry dates to agencies to prepare and return the equipment before end-of-lease date
• Any ad hoc requirements by the Manager
• Handle incoming calls and email enquiries from corporate customers

Requirements:

• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Enjoy interacting and communicating with people and maintaining a good rapport
• Proficient in MS office

Requirements:

1. Expert in Microsoft BizTalk version 2016 or above.

2. At least 7 to 12 years of development experience in which Minimum 6 years of experience with BizTalk Server, orchestrations, maps, pipelines, port configuration, adapters, performance, and scalability turning, etc.

3. Expertise in microservice frameworks such as SpringCloud, Play + Consul + Kong, and SSM + Dubbo + ZK.

4. Expertise in OpenAPI, Nginx, Dubbo, Nacos, Redis, MySQL, Oracle, MongoDB, RocketMq, ElasticJob, Ignite Cache, SharddingDB, OAuth2, and Alibaba Cloud services (OTS, ONS, DTS, SLS, RDS, OSS, KMS, MSE, K8S). Skilled in designing high-performance, distributed microservice systems.

5. Familiar with development tools such as IntelliJ IDEA, PyCharm, Git, MeterSphere, Postman, and collaboration tools like Coding, Google Drive, Yuque, DingTalk, Notion.

6. Familiar with Technologies: Java 17, Dubbo 3.0, Springboot, Spring Security, OAuth2, Zookeeper, Mybatis, Redis, ShardingJDBC, Ignite Cache, ElasticJob, Alibaba Cloud native components (OTS, ONS, DTS, SLS, RDS, OSS, KMS, MSE, K8S)

7. Experience in applying source control management with Github.

8. Proven delivery experience in Agile software development using industry standards like Test-Driven Development, static code analysis, and test automation with high code coverage, coding reviews, CI/CD, feature flags, etc.
Experience in Agile methodologies such as Agile Scrum, Kanban, or any DevOps frameworks.

9. Experience in enterprise software architecture design principles like Clean Architecture and Domain Driven Design.

10. Extensive experience in smart contract development and blockchain technologies pertinent to financial applications.

11. Experience in AWS services - S3, API Gateway, RDS, etc.

12. Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters.

Responsibilities:

1. Strong understanding of Software Development Lifecycle and familiar with various automation tools for developing digital pipelines (CI/ CD pipelines)

2. Work with developers and the IT team to oversee the code releases

3. Design and develop continuous automating, and deployment

4. Extensive collaboration ranging from technical analyses to deployment and monitoring is handled, with the focus to enhance overall system reliability and scalability

5. Stay on top of industry trends and best practices whilst recognizing opportunities for automation, design development, and other solutions in a comprehensive manner to boost operational efficiency

6. Adaptive to take on a variety of work

7. Manage code quality and security policies

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Responsibilities:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsoft, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

Roles & Responsibilities:

• Manage Channels, Client Lifecycle & Compliance testing across the platform.
• Work with IT Project Manager, System Analyst, Business Analyst, and testing vendor to define and agree on testing strategy, scope and coverage.
• On board new test resources and ensure appropriate planning is done.
• Manage testing vendor team and handle statement of work.
• Support testing team throughout test cases design and execution of test cases.
• Review test scenario and test cases created.
• Co-ordinating with various teams to ensure testing schedule and deadlines are met.
• Reviewing deliverables such as Test cases, Test plans, Requirement Traceability Matrix, Closure reports, daily and weekly status reports.
• Track and manage defects throughout the test period until closure and sign off for the SIT, UAT, Regression and performance testing.
• Monitor progress of test execution to ensure meeting testing timeline.
• Ensure all of testing deliverables are met and the OCBC procedures and processes are adhered too.
• Conduct Defect management meeting with development vendors/internal teams and UAT users.
• Solution upcoming projects to provide the testing cost for those initiatives.
• Planning, monitoring, and control of all testing activities and tasks.

Qualifications

• Proven working experience in test delivery with 10+ year of relevant experience in banking and Finance, with 5+ years of Test Management experience.
• Strong testing domain in Client onboarding for Wealth Management and MSCRM experience is a MUST and the candidate needs to have the skillset listed in table below:

Skillset

Domain and Product Knowledge

• Extensive working Knowledge on Client lifecycle (Client Onboarding, Client Maintenance, Account Mandates, Client Periodic Reviews, Account Closure) is required.
• Comprehensive knowledge on Compliance requirements for Private Banking customers (Name screening, Risk scoring, Client Suitability Reviews, Source of Wealth validation, AML, Suspicious Transaction reporting) is required.
• Comprehensive knowledge on interfaces involved in supporting the Private Banking customers and accounts services.
• Comprehensive knowledge on MSCRM. Is required
• Extensive knowledge on Digital Channel implementation (Web, and Mobile) for Front Office users, IAM users and Clients.
• Comprehensive knowledge on Client Reporting and Regulatory Reporting.
• Good knowledge of SDLC processes, testing methodology and different types of testing.
• Strong domain knowledge in Client Lifecycle Management Digital Channels is a MUST
• Familiarity of testing tools such as JIRA, Confluence etc.
• Experience in a wide variety of testing efforts, techniques, and tools.
• Good vendor management skills and proven experience in stakeholder management.
• Experience in resource management and leading the team.
• Excellent communication (spoken and written) skills, able to work independently and as a team player.
• Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree is a plus.
• Relevant certifications (e.g. ISTQB Certified Test Manager) are highly desirable.

About the Company

The client plays a crucial role in connecting suppliers of semiconductors and other electronic components with businesses across various sectors, facilitating the smooth flow of essential technology products. They are a subsidiary of global trading group.

Our client is seeking a highly motivated and experienced IT Assistant Manager/Specialist to join their dynamic team. In this critical role, you will be responsible for overseeing all aspects of IT infrastructure and support across their local and regional operations.

Key Responsibilities

Local IT Management

• Act as the primary IT point of contact for our client.
• Ensure compliance with all relevant IT regulations, including company-wide standards and internal our client's policies.
• Manage and troubleshoot IT-related issues, including network, PC, and Wi-Fi connectivity.
• Administer network and IP addresses.
• Maintain an accurate inventory of IT assets.
• Develop and maintain internal IT policies and procedures for our client.
• Manage relationships with external IT vendors and service providers.
• Collaborate closely with related company on IT requirements.
• Provide IT support for warehouse operations, including barcode printers and handheld terminals.

Regional IT Project Support

• Provide technical support to regional offices in Malaysia, Philippines, and Indonesia.
• Gain a comprehensive understanding of our client's overall network architecture.
• Communicate and collaborate effectively with HQ on IT issues.

Qualifications & Experience

• Diploma or equivalent in Information Technology or a related field.
• Minimum 5 years of experience in IT management or a similar role.
• Proven experience in managing local and regional IT infrastructure.
• Strong understanding of networking concepts (LAN/WAN, TCP/IP, etc.).
• Experience with PC hardware and software troubleshooting.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel internationally to Philippines, Malaysia, Indonesia, and India.

Working Location: Singapore, Central

Apply online or feel free to contact me directly (via email: [email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Lim Ting Yee (R23116601)

JAC Recruitment Pte. Ltd. (90C3026)

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally