Role: IT Delivery Lead (Banking / 6 month contract)

• Manage backlog and stakeholders, with a clear understanding of the delivery and its ROI to prioritize work clearly for the cross-functional team to deliver together.
• Gather detailed requirements from business leads for analysis, collaborate with stakeholders for UI sign-off CJ, data requirements, copytext, notification templates, and review for error scenarios.
• Work closely with development to clarify requirements, ensure priorities are clear, and provide SME knowledge where required.
• Create the release plan with the scrum master, including details on UAT, testing strategy, coverage, and entry and exit criteria to the implementation approach.
• Manage sprint activities from sprint grooming, prioritization, refinement, demo, and related ceremonies.
• Oversee delivery execution from QA resourcing, quality, sprint demo, status reporting from velocity to aging tickets, and escalation where required.
• Manage allocated testing budget.
• Provide UAT sign-off against agreed exit criteria and track agreed open items.
• Prepare Go Live plan, soliciting for LV support, and arrange for KT to touchpoint and BAU support.
• Support Go Live implementation and post-production issues from troubleshooting and investigation.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Join us as an IT Project Manager! Our company provides award winning trading systems to majority of the financial brokerages in Singapore & Malaysia. Our clients also include major international banks in Asia.

We are looking for a skilled and experienced candidate to work closely with our dynamic software development team. You will be part of a dedicated team that oversees projects and partnerships, including negotiations, development, and execution of business agreements. The role will include developing business proposals from conceptualization through implementation and monitoring the competitive domain for strategic insights and opportunity development.

Attractive remuneration & benefits for qualified candidates.

We are also currently on a hybrid work arrangement where eligible colleagues can work from home on selected days of the week after confirmation. Stable internet connection while working from home will be required.

This position is based in our Singapore office, located at Capital Tower (Tanjong Pagar).

Job Description

• Drive project management and ensure delivery on results and timeliness, coordinating between clients, internal resources and vendors for the flawless execution of projects.
• Manage organization of key client projects
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a project plan to track progress
• Manage changes in project scope, schedule and costs
• Measure & test project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Establish and maintain relationships with third parties/vendors
• Perform risk management to minimize project risks
• Create and maintain comprehensive project documentation

Job Requirements

• Diploma or Degree in IT
• Minimum 5 years’ experience as a Project Manager/Scrum Master with a track record of having delivered software projects successfully.
• A keen interest in software development and web technologies (web and mobile apps) is a must. You need not know how to code, but you should be interested to learn how technology works and how a web/mobile application is put together.
• You must be able to set and define systems and processes to deliver end-product with meticulous attention to detail.
• You must have excellent communication and should be able to work well with multiple groups and levels in internal groups and our clients’ organizations.
• You must be able to write clearly and concisely.
• You must understand nuances in implementation approaches and be able to make sensible trade-offs along the way to ensure high product quality and on-time delivery
• Proactive in approach with excellent project management skills
• Experience in SDLC is a must
• Experience in Agile would be a plus
• Experience in Financial application would be a plus
• Able to lead and motivate a team

When you join our enthusiastic and close-knit team, you can look forward to these benefits:

• Medical insurance & benefits, competitive annual leave, birthday leave, study leave etc
• Regular staff training and teambuilding activities
• Stable work environment with supportive managers

Job Responsibilities :

• Develop and implement plans for data center migration.
• Supervise the procurement process for new servers and network infrastructure.
• Coordinate and manage data migration and verification activities.
• Establish a new server room in compliance with Green Book standards.
• Execute migration of Wireless and Wired LAN, WirelessSG, and WAN systems.
• Mitigate operational disruptions during the transition period.
• Ensure adherence to security protocols and industry regulations.
• Perform additional tasks related to IT setup and support as required.

Job Requirements:

• Minimum of 5 years of experience in ICT Project Management or IT Infrastructure Projects, with a focus on data center relocations.
• In-depth knowledge of data center operations, network infrastructure, and servers.
• Preferred certifications: ITIL, CISSP, PMP, or equivalent.
• Proficiency in Green Book standards for server room setup.
• Exceptional project management capabilities.
• Proven experience in risk management and mitigation for IT projects.
• Strong communication skills for effective collaboration with diverse stakeholders.

Location : Alexandra

Salary: S$6,000.00 - S$8,000.00

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Role & Responsibilities

• Expected to be responsible for following roles for 1) Shiseido Interactive Beauty (SIB), 2) Global HQ and as below;

Partnership for SIB

• Work with SIB CEO (HQ CITO and SJ CDO) closely with vendor and create strategy for IT/DX/SIB function.

• Support detailed business planning for FY26 and beyond from HR perspective

• Provide HR consultation to SIB Planning & Administration VP and SIB HR Sub-Lead closely to support SIB GM role in the areas of Recruitment, Total Rewards, Learning & Development, Organization Development and HR Service & Operation.

• Part of steering Committee with Accenture to manage strategy governance and KPIs.

HRBP Support for Global HQ

• Support 1) Business Transformation Dept, 2) Information Security Dept, 3) Global IT Strategy Dept, 4) Shiseido Interactive Beauty Company as HR Business Partner

• Work with HQ HR COE closely to provide HR professional consultation services with CxO and Executives in IT function

• Lead “Global One IT” project on behalf of HQ HR towards 2026-2027

• Partner with CPO, CITO, CFO to make Global One IT a reality

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field. Master’s degree preferred.

• Minimum of 7 years of HRBP experience, preferably within the IT field.

• Minimum of 3 years of experience in Talent Acquisition, Learning & Development / Organization Development, Total Rewards and Service Operation

• Proven experience in managing HR functions in a global, matrixed organization.

• Experience working in a global company headquarters is highly desirable.

• Strong knowledge of HR best practices and employment laws.

• Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization.

• Strong analytical and problem-solving skills.

• Ability to work effectively in a fast-paced, dynamic environment.

• Experience in leading diversity and inclusion initiatives is preferred.

• Knowledge of Japanese labor laws, regulations, market practice and cultural norms are preferred as the role involving compliance and coordination with our Japan HQ and partners.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Lead and manage IT projects from initiation to closure, ensuring timely delivery within scope and budget.
• Develop comprehensive project plans, including timelines, resource allocation, and risk management strategies.
• Collaborate with cross-functional teams, including developers, business analysts, and stakeholders, to define project requirements and objectives.
• Monitor project progress and performance, implementing corrective actions as necessary to achieve project goals.
• Facilitate regular project meetings, providing updates to stakeholders and ensuring effective communication throughout the project lifecycle.
• Identify and mitigate project risks, ensuring that potential issues are addressed proactively.
• Prepare and present project documentation, including status reports, project charters, and post-project evaluations.
• Manage project budgets, ensuring adherence to financial constraints and optimizing resource utilization.
• Foster a collaborative team environment, motivating team members and resolving conflicts as they arise.
• Stay current with industry trends and best practices in project management, continuously improving processes and methodologies.

Job Requirement

• Candidate must possess at least Bachelor's Degree/ Post Graduate.
• Proficient in Japanese in order to liaise with related party, required to have at least JLPT N1 level as the role required to communicate with Japan HQ and translation of Japanese documents to English vice versa (Business level)
• Able to take initiative and work under minimal supervision in a fast-paces environment
• Possess good corporate network and relationship
• Team player
• Familiar with Japanese Firm operations
• Proven track record of successfully managing multiple projects
• Proficiency in project management tools and methodologies, as well as a solid understanding of software development life cycles

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

About

Singapore-based, leading IT Solutions and Services provider specialized in Cloud services, IT services, IT infrastructure management and Network security. My client is seeking an adept Account Manager who is well versed in the field on IT Solutions Sales to join their dynamic team.

Job description

• Ensure the smooth operation and maintenance of the group IT systems.
• Maintain and update existing group systems in accordance with established processes and standards.
• Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Responsibilities

• Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.
• Provide local support for the office, which consists of approximately 40 people.
• Monitor system performance and troubleshoot issues to ensure continuity of services.
• Implement and maintain security protocols to protect the company's IT infrastructure.
• Collaborate with other departments to understand their IT needs and provide appropriate solutions.
• Document system configurations, processes, and procedures for future reference.

Requirements

• Strong knowledge of Microsoft Windows environments.
• Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
• Excellent problem-solving skills and the ability to work under pressure.
• Good communication skills to effectively support and train users.
• Ability to work independently and as part of a team.

Good to have

• Experience with PowerShell scripting and/or Infrastructure as Code (Terraform)
• Knowledge of network administration and security protocols.
• Familiarity with other operating systems such as Linux.
• Experience with virtualization technologies such as VMware.
• Certification in relevant IT fields (e.g., Microsoft Certified: Windows Server, CompTIA Network+).

*Kindly note that only shortlisted candidates will be notified. Thank you.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

IT SECURITY engineer

We are a leading Regional IT and Cyber Security system integrator headquartered in Singapore with a presence in Malaysia & the Philippines. We are hiring talented individuals with a positive attitude to join us. We run SOC, a cybersecurity consultancy, and other professional services to local and regional customers.

Primary Functions:

· Responsible for providing technical assistance and support related to computer systems, hardware, or software

· Responds to queries, run diagnostic programs, isolate the problem, and determines and implements a solution

· To ensure that clients get prompt and quality service

· To document troubleshooting and problem-resolution steps

· To participate and provide knowledge transfer to customers when necessary

· Professional services implementation including but not limited to Linux, Wintel Server, Networking, CyberSecurity project implementation

· Create training manuals, documentation, and knowledge transfer documents

· Install and modify computer & Infrastructure based on in-house best practices

· To implement security control on the system and network devices

· Follow up with customers to ensure the issue has been resolved

· Provide technical assistance and support for queries and issues related to computer systems, Local area network (LAN), Wide area network (WAN), and other hardware/software via phone, email, and/or onsite according to stipulated SLA

Requirements and Skills:

· Diploma holder in IT and other IT Security certifications will be a plus

· Minimum 1-year experience in IT

· Fresh graduates are welcome as we will provide relevant training

· A good understanding of IT network, data storage, network, Wintel Server

· Resourceful, creative, independent, and able to work well in a team

· Required to work on-site when necessary

· Taking ownership of technical issues and working with customers and partners to resolve more advanced issues when necessary.

· Good written and verbal skills; excellent phone and email manners.

· Understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing, switching, SMTP email, Linux, and Microsoft Windows

Other Information:

· Office Location: 67 Ayer Rajah Crescent #02-10 S139950

· Working hours: Mon-Friday, 9 am-6 pm

· Depending on the season and customer request may require to work outside working hours

· Monthly basic salary commensurate with qualifications and experiences

· Other benefits such as annual leave, medical, insurance, training opportunities, regional exposures, etc

· Additional performance bonus based on individual contribution towards company strategy and its financial performance

Contact: [email protected]

About the role

• Provide level 2 network support and troubleshooting for the region

• Support (LAN/WAN/WIFI), Routers,Firewalls, Web Access Security Gateways, servers, security controls
• Work on projects regarding SD-WAN and HPE Aruba devices
• Administer security tools like Firewalls, zScaler Internet Access, HPE Aruba Clearpass, NAC and VPN connections
• Maintain and operate network equipment in server rooms

Skills and experience required

• Degree in Computer Science or equivalent
• At least 3 years of experience in a relevant role
• Skilled in Windows and Linux, Cisco routers, LAN, WAN, SD-WAN, Wireless, Switches, VPN, DNS, DHCP
  
  To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

Job Descriptions:

-Diagnose and resolve issues with system-related, hardware and software, providing relevant recommendations.

-Installing, configuring, and maintaining IT systems, including servers, networks, and other infrastructure for onboarding and offboarding staff.

-Help users with common IT tasks like setting up printers, installing software, connecting to networks, and ensuring their devices are configured correctly.

-Update the content on the company website.

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

Our client stands at the forefront of advanced communication solutions, specializing in high-performance satellite communication systems for the Marine and Shipping industry. As a pioneer in the field, they are committed to empowering ship owners with cutting-edge technology, ensuring seamless connectivity and operational efficiency around the clock. Driven by growth and a passion for innovation, our client is expanding their team to foster further success.

Position: IT Support Engineer
Type: Permanent Role

About the Job:

We are looking for a talented IT Support Engineer with expertise in electronics and electrical engineering, especially with Marine Satellite Communications equipment. In this office-based role, you will deliver essential technical support to marine clients, manage Tickets requests etc. This is an excellent opportunity for someone who excels in a fast-paced environment and is dedicated to ensuring smooth operations and exceptional customer satisfaction.

Key Responsibilities:

• Report directly to the Chief Operations Officer, providing regular updates on service delivery, operations, and technical challenges.
• Provide technical support for over 200 vessels, handling an average of 15-30 support tickets per month, primarily related to Marine Satellite Communications equipment, IT networking, and associated issues.
• Troubleshoot and resolve technical problems with Marine Satellite Communications systems, components, and IT networks, ensuring timely and effective problem resolution.
• Manage and coordinate operational and logistical tasks related to satellite communication services, including overseeing service delivery to clients.
• Assist with sales order processing, ensuring accurate and timely fulfilment of customer orders.
• Collaborate with freight forwarding companies to arrange ocean freight services, managing product shipments and ensuring all required shipping documentation is handled, including proforma invoices, Bills of Lading, Letters of Credit, certificates, and permits.
• Ensure compliance with shipping regulations, company policies, and customer requirements while monitoring and tracking shipments to ensure timely delivery and resolve any issues.
• Maintain accurate records of support tickets, sales orders, and shipping documentation, ensuring clear communication between sales, logistics, and technical teams for seamless operations.
• Candidates without prior experience in sales order processing or shipping documentation but possessing a strong background in technical support for vessels, particularly with Marine Satellite Communications equipment or IT networking, are encouraged to apply. A willingness to learn and adapt to these additional responsibilities will be considered.

Requirements:

• Diploma or degree in Information Technology, Electronics, Electrical Engineering, or a related field is preferred.
  Experience with IT networking, including familiarity with Mikrotik equipment, Cisco scripting, and Python programming.
• Prior technical support experience with the ability to handle 15-30 support tickets per month, ideally within the marine or shipping industry.
• Strong knowledge and / or experience in Marine Satellite Communications equipment highly preferred.
• Ability to troubleshoot and resolve IT network-related issues, including understanding how traffic is routed.
• Excellent analytical and problem-solving skills to address complex technical issues effectively.
• Experience in sales order processing, logistics coordination, and shipping documentation is advantageous but not essential.
• Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills to interact with clients and colleagues effectively.
• Ability to work collaboratively within a team and manage tasks efficiently.
• Open to candidates without a logistics background but with a strong willingness to learn and adapt.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd
EA License No.: 95C5411
EA Personnel Reg. No.: R1106591

Job Description:

IT Business Analyst

Position Purpose

To team with up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

Position Purpose

• To beef up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

• To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

• Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST

. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent • 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Responsibilities

• Develop and maintain technical documentation, including standard operating procedures and technical guides.
• Set up and configure computer hardware, software, networks, printers, and scanners.
• Oversee the functionality of computer systems and network infrastructure.
• Conduct system administration tasks, including software installation, configuration, patch management, monitoring, and performance tuning.
• Respond to service issues and handle support requests efficiently.
• Engage in staff training sessions to introduce new technologies and systems.
• Participate in shift work to ensure consistent IT support.

Requirements:

• Diploma or Degree in IT or a related field.
• Fresh Graduates with an IT Diploma/ Degree welcomed to apply or candidates with at least 1 year of relevant working experience
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L5X96633

Responsibilities

• Manage IT infrastructure (including SDWAN and cybersecurity solutions), servers (including VM) and backup solutions (on-premises and cloud)
• Manage various IT assets including user PC, Retail POS and peripherals, printers (including barcode printers), electronic shelf labels, digital signage, mobile phones and tablets etc.
• Manage various SAAS solutions including Microsoft 365
• Problem solving, troubleshooting & user support
• Project management of IT initiatives
• Liaising with various external vendor solution providers
• User training, UAT, user/system documentation and change management.
• Assist in developing and implementing IT policies, protocols, procedures, solutions, and best practices including incident reporting on containment and remediation.
• Be part of project management team on IT initiatives (including system updates and migrations) starting from managing timelines, requirements gathering, specifications, sourcing of solutions, evaluation of solutions, managing implementation process including UAT, user training and system documentation.
• Assist to conduct regular system audits, regular checks on network and data security and testing to detect issues within the IT systems.
• Identify opportunities to improve and update software and systems for higher productivity.

Prerequisites

• Minimum 3 years work experience in IT support, systems administration, or network management, experience in setting up or maintaining basic infrastructure (networking, server setups) is a plus.
• Diploma in Computer Science, Information Technology, Network Engineering, or related field.
• Familiar with configuring and maintaining servers, workstations, and network devices.
• Good analytical, logical and problem-solving skills.
• Team player and able to independently and self-motivated.
• Able to communicate clearly with both technical teams and non-technical staff.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Responsibilities:

• Responsible for all the technical requirements including code design, construction, testing, debugging and documentation
• Manage and coordinate enhancements and/or projects
• Partner with the business teams to analyse and prioritise requirements
• Partner and liaise with geographically diverse vendor teams to ensure deliverables are achieved within agreed time frames
• Set up frameworks of standards, guidelines and procedures
• Support the day-to-day management of the product including business queries and issue resolution
• Other ad-hoc projects as assigned

Requirements:

• Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent
• Possessing at least 3 years of application development and management experience
• Hands-on experiences in ASP .NET 4.0 and above, SQL Database Design, tortoise SVN, PHP
• Good knowledge of Bootstrap / HTML / CSS / AJAX / JQuery and other client or server-based web tools
• Other technology such as Java, Power BI, Outsystem, UiPath RPA, Boomi, OTRS will be added advantage
• Strong communication, social awareness and good interpersonal skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24999

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Job Title: IT System Administrator APAC

Summary:

The IT System Administrator with Cloud Experience will manage and support a hybrid IT infrastructure, focusing on both traditional on-premises systems and cloud environments. This role includes maintaining network and server infrastructure, providing global desktop support, and overseeing cloud-based services, primarily within Microsoft Azure and M365 environments. The position will be based in Singapore supporting CECO offices in China and Asia. Successful candidates will be able to display proficiency in both English and Chinese, spoken and written.

Key Responsibilities:

• Helpdesk & Desktop Support: Provide end-user support globally, with a focus on CECO Asia-Pacific offices, including PC configuration, peripheral management, and VOIP support.
• Cloud Infrastructure Management: Work as part of a team that administers and maintains Microsoft Azure and M365 environments, including cloud networking (e.g., Azure VNETs, VPNs, ExpressRoute).
• Server & Network Administration: Oversee the administration of Windows/Linux servers, Active Directory, and network services such as DNS, FTP, and web servers.
• Vendor & Project Management: Collaborate with third-party vendors and consultants for system upgrades, new installations, and troubleshooting.
• Security & Compliance: Ensure adherence to IT security standards, data protection policies, and regulatory requirements across cloud and on-premises systems.
• Performance Tuning: Proactively identify and resolve system performance issues related to network availability, utilization, and latency.
• Cross-Platform Expertise: Integrate cloud services with existing infrastructure, endpoint management, and virtual desktop environments.
• Bilingual Support: Communicate effectively in both English and Chinese to provide seamless support across regions.
• Documentation & Reporting: Maintain asset tracking, technical documentation, and respond to audit requests as required.
• Travel: May require up to 20% travel across regions for system setup and troubleshooting.

Required Skills:

• Experience managing hybrid IT environments (on-premises + cloud).
• Proficiency in Windows and Linux server administration, and Active Directory.
• Strong knowledge of cloud services (Azure, M365), PowerShell scripting, and cloud networking.
• Experience with endpoint management tools (e.g., Microsoft Endpoint Manager).
• Knowledge of network security and compliance standards.
• Fluent in English and Chinese (Mandarin), with strong communication skills for support in both languages.
• Strong problem-solving skills, able to work independently in a global, fast-paced environment.

Education and Experience:

• Bachelor’s degree in computer science or related field.
• Minimum 5 years of experience in IT system administration, including cloud infrastructure management.
• Preferred Certifications: AZ-104 Azure Administrator, M365, or relevant cloud certifications.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally