Job Description:

- At all times, to keep the store organized, clean, and attractive to customers.

- To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.

- Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed

- To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.

- To achieve assigned target and goals set by company.

- Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate

JOB REQUIREMENTS:

- At least 1 year proven experience in managing a clinic/beauty salon or similar role

- Knowledge of the best practices for running a clinic

- Ability to handle customers' requests and complaints with grace

- Sales oriented and customer focus

- Professionalism, independent and initiative with strong self-motivation

- Excellent written and verbal communication skills in both English & Mandarin

- Positive thinking and attitude

- Ability to establish effective policies and procedures, and maintain high service delivery standards

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Diploma in Business, Operations

Key Responsibilities:

• Proficient in estimating software, including in connection with BIM and Autocad is a must.
• Plan and deliver projects, commissions, and professional assignments.
• Lead as the primary project manager on one or several projects.
• Maintain effective communication channels to ensure all project information is available for successful completion.
• Undertake project management services with minimal supervision.
• Deliver all project outputs in an accurate and timely manner.
• Manage project financials, including fee forecasting and reporting.
• Represent the company professionally in meetings, negotiations, and client correspondence to foster strong working relationships.
• Write and interpret reports on work in progress.
• Contribute to proposals and proposal writing for clients.

Requirements:

• Bachelor’s degree in Project Management, Building/Construction Management, Building Surveying, Engineering, or equivalent.
• Over 5 years Experience in Autocad and BIM drawing.
• Over 10 years of relevant managerial experience in managing multiple projects.
• Experience in client reporting and relationship management.
• Pre- and post-contract experience.
• Excellent technical writing, client-facing, and communication skills.
• Experience managing qualified staff and distributing workload.
• Experience in design management.
• Expertise in project financial management and cash flow forecasting.
• Experience in Microsoft Word and Microsoft Excel

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Responsibilities

• Assist project managers in project implementation, planning, budget coordination, oversee, documentation for all the assigned projects
• To perform site survey, drawing and schedule installation works
• Liaise and coordinate with clients, subcontractor, supplier and building management
• To oversee, monitor and schedule work assignment to worker
• Supervise the site progress including attend meeting
• Ensure service delivery and timely submission of reports for the completed project
• Check and verify the project claim before claim submission
• Maintain and update of inventory record
• Any other ad-hoc duties as assigned

Job Requirements:

• Diploma, preferably in Engineering discipline.
• Must possess good oral and written English communication skills.
• 10 years relevant experience in project operations or plant maintenance
• Able to work under pressure & meet internal & customer deadlines, independent, strong commitment & good interpersonal skills
• Ability to plan and manage multiple tasks with good attention to details

Wealth Manager

Role:

Become a part of our team and start a fulfilling career where you'll make a real difference in the lives of your clients. We are dedicated to delivering exceptional financial guidance and services, empowering our clients to reach their financial goals and ensure a secured future.

If you love making a positive impact and enjoy working in a client-focused environment, this is the opportunity for you.

Responsibilities

1. Client acquisition through various prospecting strategies.

2. Review prospective/existing client portfolio.

3. Propose solutions and planning for client investment and insurance needs.

4. Client management and retention.

5. Attend and respond to customer queries professionally.

6. Service and review financial portfolios in maintaining a long-term customer relationship.

What you will Learn:

We offer customized learning tracks according to individual development within the group, that offer structured & diverse learning modules.

Comprehensive on the job training will be provided continuously for professional development and career advancement in the financial services.

These programs are specifically designed to equip you with in-depth business knowledge, technical skills, and interpersonal skills.

You will be required to attend a number of compulsory programs; including a comprehensive business induction and other regional development program

Requirements

· Diploma or Degree from a recognized institution in any field

· Passionate to make a difference

· Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind

· Outspoken with excellent communication & interpersonal skills

· Equally motivated by working independently as well as collaborating in a team

BENEFITS

• Competitive compensation package(Monthly allowance, Incentives, Quarterly Bonus and Year End Bonus)
• Various incentive trips
• Recurring income
• Professional development

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Execute the project to specifications, budget and time scale.
• Good knowledge and experience of condominium and deep basement construction.
• Establish and/or approve project objectives in conjunction with the Director.
• Co-ordinate with other departments on issues relating to the project.
• Liaise and co-ordinate with the Client / Engineer and their representatives on issues affecting the project.
• Identify training needs of project staff and arrange to provide appropriate training including training at site.
• Review material quotations and subcontract quotations.
• Approve material requisitions for the project within his limits of authority.
• Review all variations and claim submissions.
• Ensure all quality system documentation required including Project Management Plan, Project Quality Plan and associated method statements, Work Procedures and Inspection & Test Plans are prepared.
• Approve the Project Management Plan, Project Quality Manual and other project specific documented procedures.
• Chair the Project Quality System Review meetings as required.
• Appoint staff to be responsible for control of documents and records, control of inspection, measuring and test equipment and control of temporary works design and construction.
• Ensure that are activities are carried out to the highest HSE & Quality standards.
• Negotiate price, special conditions and addenda with all sub-contractors including nominated sub-contractors and vet sub-contract documents.
• Agree Final Accounts with sub-contractors and the Client in conjunction with the Director.
• Ensure those bonds, warranties and guarantees required are obtained and submitted and/or retained in accordance with the Contract requirements.
• Review and agree sub-contractors’ interim payment certificates against works completed

Assistant Manager – Apply only if you can work in highly stress and fast pace environment

Are you prepared for the toughest challenge of your career? We're seeking an Assistant Manager who thrives under pressure, embraces long hours, and can juggle more responsibilities than a circus performer.

What to Expect

Non-stop action: Think fast-paced, high-stress, and always on your feet.

Late nights and early mornings: Say goodbye to regular sleep schedules.

Demanding customers: Bring your thick skin; you’ll need it.

Motivating staff while dealing with their quirks and drama.


The chance to work in a F&b establishment that’s "never boring."

An opportunity to prove your resilience and grit every single day.


Who You Are

You love challenges (or you’re a bit of a masochist).

You’re okay to deal with a lot of hard work.

You find joy in solving impossible problems on the fly.


If you believe you’re up for the challenge, we dare you to apply. (Warning: Not for the faint-hearted.)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing & Event Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma/Degree in Business/Marketing or equivalent.
• Minimum 1 year of relevant experience in Marcom or Event management.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Program Manager, Supplier Operations

How you'll help us Keep Climbing (overview & key responsibilities)

This position reports directly to Delta MRO Manager. This position will be on-site at MRO locations performing HMV maintenance activities.

Day to day primary responsibilities include:
Review/negotiate solutions to issues related to cost, project timelines, work scope, compliance and safety. Ensures timely and cost effective strategic, analytical, and tactical support of day to day operational requirements. Responsible for ensuring compliance with all Delta and FAA policies and procedures. This is a safety sensitive role which will require drug testing of the selected individuals. Practices safety conscious behaviors in all operational processes and procedures.

What you need to succeed

* Must be AMT or higher classification and possess a current A&P license.
* Consistently makes safety and security, of self and others, the priority
* Embraces diverse people, thinking and styles
* Strong business acumen including structured problem solving, analytical skills, data analysis and solid understanding of business management concepts.
* Possess strong operational, technical and leadership skills.
* Awareness of regulatory requirements regarding MRO operations.
* Thorough understanding of FARs, Deltas Policies and Procedures, TOPP compliance standards, operations, maintenance and reliability programs.
* Excellent organizational and interpersonal skills (both internal and external).
* Highly motivated and have ability to support business directives to reach common goal.
* Possess broad experience in airline operations including a proven technical and troubleshooting background.
* Must have experience with Microsoft Office (Access, Excel, Word, PowerPoint, MSProject).
* Must have working knowledge of Tech OPs information systems: MIRS, GEM, SAP and TechOps homepage navigation.
* Must be willing to travel 100% as required based on assignment needs of the department
* Develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being

What will give you a competitive edge

* Bachelor’s Degree or 5 plus years of relevant experience

*10 years experience with Delta Air Lines paperwork and procedures
* HMV experience
* MRO experience preferred

Responsibilities:

• Able to coordinate with consultants, sub-contractors, and relevant authorities
• Able to handle all trades of works on-site (ie structural works, architectural works, building works, M&E works, interior fitting-out works)
• Set up and maintain project control system, planning, work schedules and monitoring of project costing, work progress, and coordination with all parties involved to ensure work progress smoothly & completed with target time and budget
• Review and provide project-related correspondence including progress reports, proposals, requirements documentation, and presentations.
• Manage defects’ rectification and improvement works of completed projects
• Implement various quality, safety, and environmental management systems

Requirements:

• Minimum of 6 years experience in projects and site management in the local construction industry.
• Shall be able to manage and lead the Projects Department and proven experience in construction project planning especially specialize in architectural coordination and have sound knowledge in construction methods and practices.
• Strong in IT-based project management software such as MS Projects & Excel.
• Prefer with R&R / Town Council project experience
• Only Singaporean and PR ,Malaysian are welcome. Must possess a relevant degree in Building or Engineering.

A competitive remuneration package commensurate with qualifications will be offered.

Interested candidates are invited to apply via email with an updated resume, which should include current and expected salaries, date of availability, and a recent photograph in MS Word Format. We regret that only shortlisted candidates will be notified.

Job Description:

• Establish strong relationships with stakeholders by providing expert guidance on HR policies, procedures, and employment laws.
• Ensure the efficient and professional implementation of HR strategies, programs, and services by collaborating with functional centers and shared service teams.
• Advise managers on addressing various employee matters, including performance management and disciplinary actions, in a fair, transparent, and objective manner.
• Assist employees and managers with HR-related inquiries and concerns.
• Facilitate and support performance evaluations and engagement surveys in partnership with business leaders.
• Oversee the execution of processes in alignment with established policies, ensuring all necessary approvals and inputs are obtained.
• Evaluate issues by considering diverse perspectives from all relevant stakeholders.
• Maintain detailed documentation of information, outcomes, and workflows, ensuring secure storage in compliance with policies and regulations.

Requirements:

• A Bachelor's Degree in Human Resource Management or a related field from an accredited institution.
• A minimum of 5 years of experience in HR functions.
• Exceptional interpersonal, communication, and stakeholder management skills, with the ability to engage individuals across various levels.
• Healthcare experience will be preferred

DID: 6220 0841

We are seeking a seasoned IT Project Coordinator with expertise in data center server migration and vendor management to lead critical infrastructure projects. The ideal candidate will oversee the planning, execution, and successful delivery of projects while ensuring seamless collaboration with internal stakeholders and external vendors.

• Lead end-to-end project management for data center server migration initiatives, including scope definition, planning, execution, monitoring, and closure.
• Develop and maintain detailed project plans, including timelines, milestones, risk assessments, and resource allocation.
• Coordinate with cross-functional teams to ensure smooth migration processes with minimal impact on operations.
• Manage vendor relationships, including selection, contract negotiation, performance monitoring, and issue resolution.
• Ensure compliance with organizational and regulatory standards throughout the project lifecycle.
• Conduct regular status meetings and provide updates to stakeholders, addressing any challenges or risks proactively.
• Collaborate with IT teams to validate the readiness of server hardware, software, and networks for migration.
• Maintain comprehensive project documentation, including project charters, progress reports, and post-migration reviews.
• Drive continuous improvement initiatives for project management and vendor engagement processes.

Qualifications and Skills:

• Min. diploma in Information Technology, Computer Science, or a related field.
• Proven experience in IT project management, with at least 1 year of experience in data center server migration projects.
• Good understanding of server infrastructure, virtualization, and data center operations.
• Demonstrated expertise in vendor management, including contract negotiations and performance tracking.
• Proficiency in project management tools (e.g., Microsoft Project, Jira) and methodologies
• Open for 1 year contract assignment. This is a one year contract.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Project Engineer (IT)
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am to 6 pm)
• Salary Package: Up to SGD 3500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Set up equipment for various systems and conduct testing and commissioning.
• Install electronic systems, including cabling and storage devices.
• Perform troubleshooting, repairs, and preventative maintenance on electronic systems.
• Manage projects and follow up with clients.
• Provide onsite support to diagnose and resolve technical issues.

APPLY NOW!!!

• Min. Diploma in IT or Engineering field
• Min. 1 year of working experience in Project Management or related field
• Familiar with Windows, Word, PowerPoint, Excel, and Access

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66287 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Work closely and communicate on a regular basis with business units to ensure alignment on projects overall service experience.
• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Keep abreast of trends, industry disruptions and innovation in technologies to relate to and support business.

Job Requirements

• Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Minimum 5 years of experience in technology with strong business analysis skills.
• Experieced in how hospitality system works together to give customers a seamless experience.
• Experience facilitating business users to define problem statements, articulate desired business outcomes and drive business transformation or process re-engineering.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change in a fast-paced environment.
• Experience in running agile projects is preferred.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Applicants with more relevant years of hands on experience will be considered for senior roles.

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

We are seeking an experienced IT Program Manager to oversee and manage a diverse portfolio of projects and initiatives within the banking sector. The successful candidate will facilitate cross-functional communication, promote digitalization, automation, and standardization of business processes, and provide hands-on project support to teams working across various time zones. The role requires strong leadership skills, a proactive approach to problem-solving, and the ability to influence stakeholders at all levels to achieve desired business outcomes.

Key Responsibilities:

• Lead the implementation and management of a portfolio of projects and initiatives across various business units in the banking sector.
• Facilitate communication across functions to standardize business processes, promote digital transformation, and implement automation across the region.
• Provide hands-on support to project teams located in different time zones, including collaborating with on-site, remote, and offshore service providers.
• Work collaboratively with all levels of the team, including senior leadership from technology and operations, to ensure projects achieve intended business outcomes.
• Guide and direct project teams to execute project objectives, ensuring clarity and alignment with overall business goals.
• Oversee and manage the budgetary forecast, track actual utilization of project budgets, and allocate resources effectively across teams.
• Create and maintain an environment built on trust, open communication, and teamwork.
• Prepare and conduct status meetings for the Digital Transformation portfolio with the leadership team, and manage issue resolution and escalation as needed.
• Maintain consistent oversight of project status, identify risks and issues, and escalate as necessary to ensure timely decisions.
• Foster continuous improvement in project management practices and share best practices across teams and departments.
• Ensure project deliverables adhere to established standards and meet stakeholder expectations.

Experience Required:

• Minimum of 12-15 years of experience as a Portfolio/Program Manager in a similar industry, preferably in banking or financial services.
• Proven experience with stakeholder management, including effective communication with senior leadership and cross-functional teams.
• Strong proficiency in project management software/tools (e.g., MS Project, JIRA, etc.).
• Demonstrated ability to work independently and in a team-oriented environment, managing multiple complex projects simultaneously.
• Proactive problem-solver with excellent attention to detail and the ability to manage pressure in a fast-paced environment.
• Must hold relevant certifications such as PMP, PgMP, or have completed professional training in program/project management.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities:

• Ensure that all processes and procedures are followed
• Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues
• Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues
• Manage the delivery of infrastructure across AWS environments, On-prem, VMware, hyper-converge technology ensuring alignment with SLAs and customer expectations. Oversee the daily operations environments, including incident management, Service Request, change control, and problem resolution.
• Strong understanding in dashboards and tools (e.g. eG, Managed Engine, SolarWinds, AWS Monitor) to ensure real-time health and performance visibility of operation environments.
• Contribute to project and transition plans schedules, budgets, resource allocation, and risk management strategies for OT/IT Infra & Apps projects, aligning with Industry 4.0, Whole-Of-Government (WOG) and IM8 standards.
• Spearhead in creating overall ITSM processes and IT Service Desk setup including ticketing system, utilizing the ITIL framework to enhance service efficiency.
• Spearhead and focus in strategically preparing and building the day-2 / operational plan, such as engineer work schedule, operation yearly activity calendar, preventive maintenance (PM) schedule, patch management schedule, audit activity
• Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management- Oversee infrastructure resource allocation and capacity planning to ensure optimal service delivery and performance.
• Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics.
• Responsible for the operation CAPEX & OPEX such as Asset management update (CMDB), software & licenses renewal, hardware maintenance renewal, vendor supports review & renewal
• Responsible in preparing and presenting weekly and monthly reporting to client stakeholders on the account updates
• Ensure that regular reviews of the services provided SLAs and KPIs are conducted to maintain alignment between the services and the expectations of the customer
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Participate in leadership activities and providing performance feedback and developmental coaching

Requirements:

• Diploma and above in IT / Software / Engineering fields
• Min 12 years of experience in IT service delivery management; project and program management; resource and vendor management; client and stakeholder management; problem and incident management.
• ITIL 3 & 4 certified
• Preference to have experience in OT technologies such as Security and Access Control Systems Facial recognition system, Access Control System
• Must be willing to go down to ground and be hands-on to understand situation when problem arise
• Willing to travel on-site at Jurong Island
• Experience handling government agencies with understanding of IM8 processes, Government Commercial Cloud (GCC) and Whole-Of-Government (WOG) operation structure is an added advantage
• Strong knowledge of networks, servers, virtualization, and cloud technologies.
• Experience with monitoring tools, ITSM platforms, and disaster recovery planning.
• Experience with contract and vendor management
• Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of services
• Good communication skills, keen to learn and a team player
• Ability to work independently, plan and provide system solution
• Ability to manage stakeholders and vendors
• Able to work in a fast-paced environment
• Able to work well in a matrix team

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

We are representing our client in the healthcare and lifesciences industry to hire for a Production Manager.

Responsibilities:

• Manage manpower, materials, and production planning to ensure timely deliveries.
• Supervise packing staff and evaluate their performance.
• Collaborate with departments to meet company goals and budgets.
• Maintain inventory accuracy and a safe, organized shop floor.
• Drive process improvements and ensure compliance with ISO, GMP, and safety standards.
• Report production metrics and handle other tasks as assigned.

Requirements:

• Diploma or Degree in Production Management or a related field.
• Strong written and verbal communication skills.
• Familiarity with SAP is an added advantage.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Head of Operations

Job Responsibilities:

• Involving in implementing strategies for operational management and development to meet organizational plans and goals
• Provide timely, accurate and complete reports on the operating condition of the company
• Operations Management
• Motivate and lead to achieve profitability and business objective
• Provide day-to-day leadership and management, groom and build a team of motivated professionals for the company aggressive expansion plan
• Oversee and ensure smooth running of all aspects of operations
• Define processes and monitoring systems to ensure quality and services are adhered to a high quality standard

Requirements:

• Self-driven, excellent communication, organization and leadership skills
• Strong business and financial acumen to drive revenue
• Strong cost management, analytical and conceptualization skills
• At least 5 years of managerial experience