- Degree in Computer Science/ Computer System Engineering/ Computer System & Networks/ IT informatics;

- Report to IT Manager or Technical Director;

- Conduct operation and maintenance on the existing IT web-based System, coordinate with project team and system owner for planning security testing, system bug fixes and possible system improvement or upgrading;

- IT asset / commercial software licenses tracking and setting of IT equipment for HQ and site offices;

- Work closely with third party vendor to ensure system stabilities and IT security, conduct regular preventive maintenance;

- Responsible to manage and maintain the project system including troubleshooting;

- Able to work independently as well as co-operate with project team to ensure the project is running smoothly;

- Familiar with programming language, Postgre SQL/MS SQL Database, commercial cloud system and GCC Cloud is an advantage

Roles & Responsibilities

• Monitor and oversee the entire IT operation and ensure all day-to-day activities are addressed according to the requirements.
• Ensure corporate applications, systems, networks, and digital assets are adequately protected and mitigated against cyber threats and risks.
• Review and improve the IT risk management, governance and compliance.
• Ensure high availability of IT services and perform regular backup of business data and application systems.
• Review and enhance IT policies, standards, guidelines and best practices.
• Design, setup, configure and troubleshoot network systems.
• Responsible for internal IT Infrastructure System (hardware, software, application, IT related cloud functions).
• Accountable for coordination, status reporting and ensuring the technical infrastructure and system resources are delivered on time adhereing to high quality standards.
• Lead for IT Operation related projects for current and new initiatives.
• Degree or Diploma in Computer Engineering, Information Systems, or equivalent.
• At least 10 years of relevant professional experience in the IT infrastructure field. Proven track record of handling IT operations and data security.

Job Description & Responsibilites

• Align organizational IT strategy with the overall customer experience strategy to ensure a seamless user journey
• Coordinate resource management (manpower and assets) strategies with business objectives across various initiatives.
• Establish measures to improve vendor management capabilities within the orgainisation.
• Callaborate with stakeholders to evaluate and prioritize the development needs of users based on organisational goal and project priorties to maximize business cost efficiency.
• Optimize and enhance existing operational standards and procedures.
• Integrate newly enabled IT processes and systems across-functional teams.
• Partner with internal IT departments and third-party developers across Asia to deliver cohesive solutions.
• Assist in documenting test results to support the efficient resolution of problems and to capture defect data.

Requirements

• Bachelor's Degree or equivalent qualification.
• 5 to 7 years of business solution analysis or project management experience.
• Experience with Finance & ERP systems (Microsoft D365 and Oracle ERP) is preferred.
• Experience in web-based technology including HTML, web-based services APIs, JSON, XML.
• Familiar with different EDI solutions or APIs.
• Experience with data analytics & business intelligence is a plus.
• Strong expertise in project management, with robust document-writing, communication, and coordination abilities.
• Exceptional analytical and problem-solving skills combined with a strategic mindset.
• Customer-centric approach to IT delivery to enhance user satisfaction.
• Demonstrated experience in vendor souching, negotiations, and contract management.
• Candiate is required to interact with stakeholders in Hong Kong, hence the ability to speak Cantonese fluently is a must.

• To develop, lead, execute and manage IT Governance initiatives for IT Stakeholder Management, Value Delivery, Resource Optimisation & Risk Management.
• Ensure IT & OT Governance framework, policies, and procedures are reviewed and update to date, with relevant industry best practice
• Assisting CISO to develop cybersecurity road map and identify the gaps, develop the plan to close the gaps.
• Review and assess IT Implementation to ensure IT Project Governance / IT Security is adhered to the organization policies
• Provide consultancy to internal teams to adhere to best practices on project management
• Conduct and facilitate on external audits such Cybersecurity, Financial Audits
• Review and assess IT Implementation to ensure IT Governance / IT Security is adhered to the organization policies
• Ensure compliance with applicable laws and regulatory requirements and policies.
• Develop, implement, maintain, and improve the risk management framework, make sure it is based on best practices from international standards.
• Coordination with external (regulatory) agencies on cybersecurity and audit matter

RELEVANT EXPERIENCE

• Minimum 10 years of relevant working experience
• Willingness to hands-on as part of mentoring the team to meet its objective in a collective manner.
• Highly resourceful individual who possess strong analytical skills
• Well verse in IT Governance, Project Management & Methodologies
• Good understanding in Security Standards such ISO27001, IEC62443 and NIST etc.
• Good understanding of various regulation/laws related to cybersecurity

EDUCATIONAL QUALIFICATIONS

• Degree in Computer Science, Computer Engineering, Electrical Engineering or other relevant field of study.
• Project Management certification such as PMP, CAPM, PRINCE2 will be an advantage
• Professional certification such as CGEIT ,CISM, CISA, CISSP, CRISC will be an added advantage

Job Responsibilites

• Handle and implement IT-related Project
• Liaise with external provider on IT related services
• Provide assistance on day-to-day IT-related jobs.
• Maintain IT-related System.
• Handle and implement marketing related activities
• Assist General Manager in implementing other projects assigned by the management.

• Requirement
• Education: Min. Diploma/Higher Nitec
• Career Level: Entry Level
• Proficient in Microsoft Office
• IT knowledge/background

Roles & Responsibilities

• Install, configure, and maintain Windows operating systems, servers, and applications.
• Monitor system performance and ensure systems are running efficiently.
• Troubleshoot system issues and outages.
• Configure and maintain network infrastructure,including routers, switches, and firewalls.
• Manage VPNs and remote access systems.
• Implement and monitor cybersecurity measures to protect systems from threats.
• Manage access controls, permissions, and user accounts.
• Regularly update systems and apply security patches.
• Review the network access log
• Provide technical support to end-users for system and network-related issues.
• Train staff on IT best practices and new software.
• Maintain detailed records of IT infrastructure, configurations, and processes.
• Ensure compliance with organizational policies and regulations.
• Knowledge in Microsoft Navision will be an added advantage
• Scripting and programming for system administration and user requirement.

Competency Requirements

• Min Diploma in IT or equivalent
• Experience in Network, routing protocol
• Experience on Windows Server, Windows OS, Microsoft 365 and Azure cloud
• Experience in VBA scripting
• Knowledge in software development will be an advantage

Job Description:

Involved in developing an organization’s multi-channel communication strategies in Singapore:

• Developing Web application and implements the most efficient and cost-effective solutions.
• Design, develop, maintain, e-commence and data analytic platforms and interface complex web application using ASP.NET, PHP, HTML, CSS, XML, JavaScript, Magento framework, Bootstrap, Web services and other scripting/programming languages in the design and implementation of web application projects.
• Supporting e-store development and ERP system, back-end technical support and digital marketing operations.
• Supporting technical issue of website Domain, Server Monitoring, Software Installations, Back-Up and Restore, Security setup and SSL on Linux server reliable with Web Hosting companies.
• Setting up of Mobile responsive and secured websites.
• Provide recommendations, keyword research and content development- SEO and SEM campaigns, Google Adwords- tracking and data analytics.
• Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects.
• To work in Singapore company with an IT Team.
• Other ad-hoc duties as assigned.

Requirements:

• Min. Diploma in Web Development or equivalent.
• Experiences in .net (Visual Studio), C#, ASP.net (Web development), Ms SQL 2008/2012, Full SDLC.
• Experience in ERP (Finance, SD, MM, WMS, etc) system concepts and application development.
• Those who have experience in Qlik View, c-panel, Magentos, PHP, Mobile Apps will be an added advantage.
• Proficiency in Photoshop CS 6.0 and video-making/editing software.
• Good command of English.

Interested candidates, do send your resume to [email protected]. ONLY shortlisted candidates will be notified through email for an interview.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Responsibilities:

• Service Enterprise/Govt accounts, obtains orders and develop new market and established new Enterprise Customers.
• Responsible for the entire sales cycles by planning and organizing activities in existing or potential accounts, identify opportunities and work closely with other stakeholders to close deal
• Communicate with customer on the requirement, understand their procurement process to ensure smooth sales process
• Monitor competition by gathering current market place information on products, pricing, etc
• Resolve customer dissatisfaction by investigating problems, develop solutions, preparing reports, making recommendation to management
• Present an overall costing sheet for a sales / project , to negotiate for best price for project / tender during bid phase
• Provide project costing sheets with supporting quotations from various distributors / vendors to project team for project handover
• Support project for a smooth transition during project handover example like proper handover to project team on costing sheet

Job Requirements:

• At least 5 years of IT sales experiences in Government Accounts
• Excellent communication skills, both verbal & written
• Good in presentation skills.
• Good organization skills and ability to multitask
• Team-player who can also work independently, dedicated team-member
• Work location: Jurong East
• Singaporean only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

Job Description:

• Perform preventive maintenance of production equipment.
• To report in writing for maintenance carry out.
• Provide support for network, security, server, UPS and mission critical systems.
• Perform other job responsibilities as and when assigned.

Requirements:

• Minimally 1-2 years of experience in supporting network, security, server, UPS and mission critical systems with a stringent SLA of 99.9%.
• Customer orientated with high level of service attitude.
• Good listening and analytical skills.
• Hardworking, outgoing and enthusiastic.
• Positive working attitude.
• Team player and also able to work independently with little supervision.
• Able to thrive in a dynamic environment.
• Able to understand the system and architecture diagrams.
• Able to understand the user operation environment.
• Willingness to pick up new technologies.
• Flexible to work in rotational shifts.

Interested candidates, do send your resume to [email protected]. ONLY shortlisted candidates will be notified through email for an interview.

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

In search for a competent and dynamic individual contributor to provide end-user computing device (EUCD) support within our organization. This role focuses on delivering high-quality technical assistance, maintaining hardware and software systems, and ensuring seamless IT operations. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and a proactive approach to resolving workplace IT issues. The IT Infrastructure Specialist will also work with other IT teams to ensure that the organization's IT systems are aligned with the business goals.

• Technical Support: Provide frontline IT support for desktops, laptops, mobile devices, and peripheral equipment, ensuring minimal disruption to business operations.
• Incident Management: Respond to service desk tickets, troubleshoot technical issues, and escalate complex problems as required.
• Installation and Configuration: Install, configure, and maintain operating systems, software applications, and hardware devices.
• System Maintenance: Perform regular maintenance, updates, and patches to ensure systems are secure and up to date.
• User Support: Assist users with IT-related queries, including email, remote access, network connectivity, and software applications. Handle users onboarding/off-boarding.
• Documentation: Maintain detailed records of issues, resolutions, and user requests to improve processes and support strategies.
• Asset Management: Track and manage IT assets, including inventory updates, procurement, EUCD technology refresh and disposal of outdated equipment.
• Security Compliance: Ensure compliance with IT security policies and practices, including access controls and data protection protocols.
• Collaboration: Work closely with other IT teams to coordinate activities and support broader IT projects and initiatives.

• Diploma/Degree in IT/IS related discipline
• Prefer 3 years of experience in IT/IS industry
• Proven experience in IT support or EUCD services, preferably in a corporate environment.
• Proficiency in Windows and macOS operating systems, Microsoft Office 365, and common workplace tools.
• Strong knowledge of network protocols, Active Directory, and remote desktop support tools.
• Excellent problem-solving abilities and attention to detail.
• Ability to prioritize tasks, work under pressure, and handle multiple responsibilities simultaneously.
• Excellent communication and interpersonal skills
• Some project management experience will have added advantage

Job Summary
The Business Systems Analyst serves as a liaison between the business community and Information Services (I.S.). This position elicits and analyzes business needs for assigned projects, communicates with stakeholders, and participates in determining if the solution fits within the long-term strategic vision. This position ensures that Business Systems Analysis (BSA) work products conform to quality and content standards.

Responsibilities

Applies Business Systems Analysis Processes

• Participates in creating project work plans for assigned tasks to ensure milestones are met.
• Participates in cross-functional tasks to assist with consistency and adherence with standards and best practices.
• Supports subject matter experts in specific business systems analysis areas (e.g., business domains, processes, tools, techniques, etc.) to assist other BSAs while expanding his/her knowledge base.
• Adheres to enterprise process standards and contributes to and recommends process improvements to ensure consistent deliverables.

Elicits and Analyzes Business Needs

• Responsible for the coordination and facilitation of work sessions to gather relevant information and to ensure understanding of the audience's knowledge.
• Analyzes, comprehends, and applies the appropriate level of details, based on the stage of the project life cycle, to ensure mapped solutions satisfy business problems and opportunities.
• Breaks down complex concepts into comprehensible concepts to ensure appropriate level of communication and understanding for the project stakeholders.

Communicates Business Needs

• Participates in conflict resolution to gain consensus among project stakeholders and to ensure the achievement of common goals.
• Develops business and functional requirements and corresponding work products to ensure stakeholder understanding and to serve as a basis for subsequent work products in the project life cycle.
• Delivers clear, relevant, and accurate written and verbal communications appropriate for the audience to ensure clarity and understanding.
• Delivers verbal and written communications in a professional manner to ensure a credible, consistent, and clear message.

Validates Solutions for Business Needs

• Participates in discussions regarding solutions for cross-functional and highly complex projects to ensure the approach fits into the long-term business strategy.
• Reviews other BSAs' work products to ensure completeness, accuracy, and adherence to quality and work product standards.
• Attends peer reviews of architecture, design, and quality assurance work products to identify conflicts and confirm consistent implementation of business and functional requirements.
• Informs and assists project members in the understanding of business domains to broaden the knowledge base.

Assists in Identifying, Correcting & Reporting Defects in BSA Work Products

• Participates in testing of BSA work products and processes to identify defects, meet standards, and ensure effectiveness.
• Identifies and provides input to initial analysis to develop and implement appropriate actions.
• Assists in documenting test results to support the efficient resolution of problems and to capture defect data.
• Supports communication of test results with others (e.g., other business analysts, management, development teams, business users, etc.) to provide updates (e.g., estimated project end date, defects, functionality, etc.).
• Enters data in the defect management tool to report variances from expected results.
• Verifies defects are fixed to ensure expected results are met.
• Participates in problem solving to support efficient resolution of issues and to follow-up on outstanding defects.
• Collaborates with project team members to exchange information and to respond to requests in a timely manner.
• Assists in conducting root cause analysis of defects, identifies key and recurring problems, and provides solutions to prevent recurrence.
• Develops summarized findings of problems to management to recommend proposed actions.

Requirements

• Possess a Bachelor's Degree in Information Systems/Technology or related fields
• Has at least 5 to 7 years of work experience in a similar Business Analyst role, preferably having worked successfully on analysis projects up to implementation
• Proven experience with vendor sourcing, negotiations, and contract management
• Display good communications and presentation skills
• Able to collaborate and work effectively with a variety of stakeholders across the different levels or geographies

Responsibilities:

· Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.

· Implement and manage security protocols, including access controls, backups and firewalls.

· Monitor, troubleshoot IT systems, including security system and networking.

· Manage servers, email systems, CCTV, HR system and others.

· Set up user accounts and PC workstations, Apps etc.

· Ensure the efficiency and reliability of IT infrastructure.

· Support web development and maintain Company portals.

· Maintain and support the Dynamics NAV ERP system.

· Conduct programming and develop Apps to support business operation.

· Provide IT support to internal and external users as needed.

· Maintain all IT related documentation and policies up to date.

· Perform other tasks as required.

Requirements:

· Minimum Diploma in IT, Computer Engineering, or a related field.

· At least 2 to 3 years of programming experience.

· Knowledge of system security, networking and database management.

· Good programming skills, with app development experience is a plus.

· Familiarity with access control, CCTV, and alarm systems is an advantage.

· Highly adaptable with a fast-learning ability.

· Open to young professionals and fresh graduates, eager to learn and grow.

Working Hours: 8am to 5.30pm (Monday to Friday)

Work Location: 5 Jalan Tepong

(Transportation is provided, pick-up at Lakeside MRT station)

Job Summary

We are seeking a skilled IT Business Analyst with a strong interest in analyzing business processes and driving process re-engineering initiatives to enhance operational efficiency.

You will be part of the IT Application team supporting In-house applications.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering,
• At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Knowlege of software development lifecycles and agile methodologies;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• Agile / Scrum certified;
• CBAP (Certified Business Analysis Professional) certification.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Description

· Technical & Helpdesk Support, IT/Computer - Hardware, IT/Computer Network/System/Database Admin, IT/Computer - Hardware

· Installation and configuration of office broadband, firewalls, servers, routers, and workstations, as well as office relocation

· Server and Storage Consolidation, Data Protection and Retention

· Virtualization and Cloud Computing Solutions. Inventory control of laptops and licenses and maintain serial numbers.

· To initiate approval and asset write-offs for IT equipment.

· Monitoring, assigning, and purchase requisition laptops and licenses.

· Evaluate the various PCs and laptops' performance and support levels, and make any required recommendations for future purchases.

· Assist with technical and help desk issues.

· Setup a Virtual Private Network (VPN).

· End-user support (Remote Access, Teamviewer support)

· Conduct an internal compliance audit on a regular basis to prevent illegal software and program downloads.

· Coordination of IT Compliance and Audits

· Review and improve company IT Policy

· Drive Security Awareness

· Keep laptops in good working order for troubleshooting, security, and other purposes.

· Responsible for cybersecurity of our system

Requirement:

· Bachelor Degree in Computer Science and /or with IT-related discipline in relevant professional certifications.

· Minimum of three years' experience working in an IT security-related capacity, with a thorough awareness of cybersecurity frameworks and standards.

· Automation Champion. Network Supervision.

· Citizens of Singapore are encouraged to apply

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

About The Role:

Prepare & help provide quotations to customers

• Communicate with customer on the requirements, understand their procurement process to ensure smooth sales process
• Key into sales portal the opportunity
• Chase the pricing from vendors/suppliers
• Prepare the costing sheet & actual quotation before sending out to customer

Support the sales team during bid process

• Download or gather the tender document from portal
• Prepare submission template
• Gather information to be included into the tender submission
• Chase the pricing from vendors/suppliers
• Assist in tender submission into the portal / tender box

Assist & help resolves customer queries

• Communicate with customer on requirements
• Coordinate technology sharing session with customer in order to generate new sales lead
• Good organization skills & the ability to multitask is a plus point

Staying informed about cybersecurity product and services

• Require to attend product sharing & technology update
• Able to explain & demonstrate features of technology products and services
• Able to answer customers' queries and send additional information via email
• Able to upsell products and services

Requirements:

• Previous experience in related tech/IT industry preferred
• Excellent communication skills, both verbal and written
• Good organization skills and ability to multitask
• Proficiency in Microsoft Office eg. Excel to develop the cost/price
• Proficiency in CRM software such as salesforce.com
• Singaporean only

Work location: near Jurong East MRT

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Responsibilities:

• Maintain accurate records of all IT and OT assets, including hardware and software.
• Develop and implement a robust asset management framework, including a comprehensive licensing framework for software assets.
• Track and manage software licenses to ensure compliance and optimize utilization.
• Conduct regular audits of IT assets to ensure the accuracy and completeness of records.
• Manage asset disposal and update inventory as appropriate.
• Provide input and maintain an Asset Management Plan and Operating Procedures.
• Work with minimal direction while maintaining exceptional attention to detail.
• Troubleshoot issues and provide common sense solutions to management staff.
• Communicate with internal and external customers and vendors.

Requirements:

• Diploma in IT/Computer Engineering/Computer Studies.
• At least 5 years of experience in IT support or a similar role.
• Experience with system upgrades and migrations.
• Proficiency in end-user technologies such as Intune, M365 and ITSM tools.
• Ability to work independently and as part of a team.
• Relevant Endpoint Management certification and experience are a plus

Our Addresses and Working Hours:

Seatrium - Pioneer Yard

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon – Thurs: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Description

1. On-site technical support including the setting up of computer hardware systems, installing and upgrading software, troubleshooting and resolving IT issues, coordination with third party vendors for issue resolution, etc. as per agreed Service Levels.

2. Ensure 100% compliance to within Service Level Agreement objectives (SLA)

3. Accountable for satisfactory resolution with CSAT score >90% for fast and effective support.

Job Requirements

1. Working with end users to find out the nature of the problem.

2. Troubleshooting hardware, software or application issues.

3. Installing and maintaining hardware and computer peripherals.

4. Installing and upgrading operating systems and computer software.

5. Troubleshooting networking and connection issues.

6. Resolving problems and performing IMACs (installs, moves, adds and change) and completing all related administrative duties.

7. Support Security Incident Response

8. Co-ordinate with application support and hardware vendor till issue closure

We are seeking a highly skilled and motivated Assistant IT Manager to oversee and manage the effective operation of our company’s IT infrastructure. This role requires a balance of technical expertise, project management, and strategic leadership to ensure our IT systems are aligned with the company’s objectives, security requirements, and business needs. The successful candidate will demonstrate strong leadership, a solid understanding of industry best practices, and a proactive approach to solving complex IT challenges.

Key Responsibilities:

1. Leadership and Strategy: Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations. Drive the delivery of high-quality IT services to meet business needs and strategic goals.
2. IT Planning and Implementation: Develop and execute IT strategies, plans, and initiatives to ensure data security, optimize organizational effectiveness, and drive innovation. Identify and implement advanced IT solutions that improve business operations.
3. Project Management: Manage the full lifecycle of IT projects, from planning and conceptualization to execution. Ensure comprehensive documentation, clear project timelines, and adherence to budgets.
4. Process Improvement & Digital Transformation: Identify and lead internal projects aimed at enhancing process efficiency, promoting digital transformation, and streamlining workflows.
5. IT Security: Develop and enforce IT security strategies, policies, and procedures to protect company data and assets across headquarters and multiple operational locations. Oversee the implementation of security measures and ensure compliance with best practices.
6. Policy Development & Compliance: Establish and enforce IT policies, including IT asset lifecycle management, and ensure compliance with regulatory requirements. Develop procedures for safeguarding data and recovering information assets in the event of a disaster.
7. Industry Awareness and Recommendations: Stay up to date with emerging IT trends and technologies. Provide informed recommendations to senior management regarding the protection, storage, and optimal use of data to enhance organizational effectiveness.
8. Asset Management: Oversee the management of IT assets and inventories, ensuring accurate tracking and reporting.
9. Service Management: Manage service level agreements (SLAs) to ensure timely and efficient responses to user requests and queries, ensuring high customer satisfaction.
10. Documentation and Reporting: Ensure that all IT infrastructure, software licenses, and system configurations are properly documented. Maintain clear and accurate records of all software modifications and updates.
11. Training and Development: Design and conduct training sessions for end-users on IT systems, tools, and best practices to promote effective use of technology within the organization.
12. Ad-hoc Projects and Tasks: Assist with any other IT-related projects or tasks as required to support the business.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Minimum of 5 years of experience in IT management or related fields, with at least 3 years of experience in project management.
• ITIL Certification or equivalent is highly preferred.
• Strong knowledge of data management, network security, and governance best practices.

Established in 2010, the Energy Research Institute @ NTU (ERI@N) is a pan-university research institute that focuses on systems-level research for tropical megacities. It performs translational research that covers the energy value chain from generation to innovative end-use solutions, motivated by industrialisation and deployment. ERI@N has multiple Interdisciplinary Research Programmes which focus on translational Research, Development & Deployment which focus on specific area of the energy value chain, and a number of Living labs and Testbeds which facilitate large scale technology deployment enabling validation and demonstration of real world applications.

For more details, please view https://www.ntu.edu.sg/erian

We are looking for a Project Officer to take care of ERI@N IT related issues like setting up of computers, trouble shooting, planning for IT resources, capacity planning, operations supports, etc.

Key Responsibilities:

• Assist on IT related issues like setting up of computers, trouble shooting, planning for IT resources, monitor system resource utilization and etc
• Perform general maintenance on IT equipment, system upgrades, liaise with vendors and other IT personnel for problem resolution, such as: basic network troubleshooting in windows and linux using command prompt or Terminal troubleshooting of software or web browser compatibility issue for applications. Installation, and updating of window server 2012 and 2016, window 10, 8 and 7 OS. Including installation of linux OS
• Adding computer to domain, adding of network printers, and installation of server Roles and features.
• Identifies, diagnoses, and resolves network problems
• Deal with administrative matters which include purchases, related to IT equipments
• Assist with event on IT and AV matters - Audio Video and photography support
• Maintain network, CCTV system, workstation, servers, and notebooks within company
• Support Level 1 to level 2 IT support. Include software installation for user
• Familiar with Installation, and updating of window server 2012 and 2016, window 10, 8 and 7 OS. Including installation of linux OS. Adding computer to domain, adding of network printers, and installation of server Roles and features.
• Adding of local user for local system for common use workstation
• Able to deploy and update in house AV(Symantec EndPoint) software to all workstation, servers, and notebooks
• Able to support and administrate NAS file sharing access.
• Conduct Training and guidance to users.
• Manage IT Assets, keep track of new and existing IT assets, including loan items and reporting of damage IT assets return by staff.
• Manage software licenses
• Processing IT asset clearance for staff leaving the company.
• Operation support and other tasks as assigned by supervisor

Job Requirements:

• Bachelor’s / Diploma (for PO and Research Assistant equivalent) in IT operational support or related field
• At least 1-2 years of relevant experiences in similar role / technical hands-on experience in IT operational supports/ helpdesk
• Meticulous, organized, able to prioritize and multi-task
• Good written and oral communication skills
• Proficiency in MS office is preferred.
• Interpersonal skill (e.g. Ability to work independently / develop solutions under strict timelines, meticulous and eye for details / excellent organizational / time management skills)

We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

· Provide timely IT support to all company users, and when necessary, liaise with vendors for support.

· Leveraging technologies to help in improving the organization's efficiencies and productivity.

· Ability to troubleshoot network, hardware, and software problems.

· Company Windows server maintenance.

· Responding in a timely manner to service issues and requests.

Requirements

· Minimum 1-2 years relevant experience in IT infrastructure.

· Knowledge in TCP/IP, DHCP, Windows systems, and Windows Server.

· It would be better if there's understanding about smart factory settings such as IoT, MQTT, etc.

You may use the link to submit your job application

https://sy.seikowall-idd.com/TH6/public/hr/recruitment/eform_v1.xhtml?comp=SWPL

• Carry out tasks as per instructed by organization upper management
• Faciliate all aspects of operational and administrative needs of daily operations
• Prepare reports and documentations as per instructed by organization upper management
• Must be well-versed in operating Microsoft Office Suite
• Must be comfortable in performing tasks beyond usual scope, which are deemed critical for daily operations
• Provide support in the daily eldercare operations
• Manage communications between elderly clients, caregivers, next-of-kins and facilitate resolving of various matters and issues.
• Volunteering at eldercare facilities can be counted as job experience

• Responsible for achieving the stipulated sales target set by company.
• Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.
• Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.
• Stay informed about software industry trends, competitive services, and market conditions.
• Create and deliver persuasive sales presentations and proposals to potential customers.
• Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.
• Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Must maintain high professional and technical knowledge standard.
• Fluency in English and Mandarin for interactions with Mandarin-speaking clients or staff at the China branch.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.