Overview

In this role you will support the management in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.

Responsibilities

· Manage and be accountable for outlets’ overall operations

· Assist LWB’s Quality Assurance Executive to ensure outlet operations are compliant with ISO standards

· Update training handbook and standard operating procedures for outlet operations

· Manage outlet schedules

· Develop strategies and streamline work processes to improve productivity

· Ensure that outlets’ premises are in good working condition

· Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning

· Forecast resource and manpower needs

· Formulate strategies to minimise waste production

· Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth

· Conduct preliminary performance appraisal and exit interviews

· To manage outlet staff grievances and conflicts and issue disciplinary action when necessary

· Provide timely outlet activity reports to the management

Minimum qualifications

· Proven track record in leading a team

· Experience in F&B operations

Requirements

· Good communication and interpersonal skills

· Good team player

· Able to work within deadlines and well-organised

· Positive attitude and eager to learn

· Display strong initiative and able to work independently

· Thrive in a fast-paced environment and able to adapt quickly

The Business Development Assistant Manager is responsible for managing business development strategy implementation and driving the organisation's marketing and sales strategies, leading to improved market position and business growth. He/she implements market expansion and new market plans for business growth. He/she assesses the industry landscape to drives sales excellence. He/she leads and collaborates with internal/external stakeholders to develop of marketing objectives, strategies and execution plans.

He/she identifies new business opportunities, communicates new product/ services developments to prospective clients and negotiates business deals. He identifies opportunities in current and new business areas and analyses their viabilities He manages partners, vendors and other key external relationships so as to establish long-term stakeholder business collaborations.

He/she possesses strong business acumen and is able to source proactively for growth opportunities by being aware of market trends, industry events, competitors' actions and clients' needs. He/she is highly adaptable to plan and ensure success in a competitive and global market. He has a growth mindset and is passionate about innovation and building an industry presence. He/she develops networks and strong business relationships and builds effective stakeholder relationships and thrives in a competitive environment.

Key Accountabilities & Key Task:

Assess industry landscape

· Analyse competitors' performance to assess market position

· Develop strong industry networks across clients, vendors, partners and institutions

· Assess current and emerging client needs in the context of the organisation's products and services

· Evaluate impact of potential government initiatives and regulatory changes on the industry and organisation

· Conduct research to analyse emerging industry trends

· Analyse global industry context and trends to identify expansion opportunities

Grow current businesses

· Engage with identified partners, suppliers and vendors according to existing market expansion plans

· Implement existing market expansion and resource management plans

· Identify opportunities to enhance current products and services through collaboration with internal stakeholders

· Monitor achievement of targets and goals with internal stakeholders

· Deliver solutions to clients' needs through collaboration with other departments in the organisation

Explore businesses outside of current portfolio

· Support M and A, JV and partnerships negotiations

· Implement new market entry and resource management plans

· Conduct cost-benefit analysis of M and A, JV and partnerships deals

· Analyse new businesses and regional relationships to increase market share through partnerships, Mergers and Acquisitions (M and A) and Joint Ventures (JV)

· Engage new target customer segments through collaboration with other departments in the organisation

· Engage internal stakeholders to adapt existing products and services for new markets and new business opportunities

· Evaluate due diligence reports on M and A and JV deals

· Follow up to convert proposals into confirmed M and A and JV deals

Develop marketing plans

· Monitor implementation of marketing campaigns in line with the organisation's marketing objectives and strategies

· Oversee development of creative concepts and marketing content

· Develop success metrics and data tracking processes to measure marketing success against the organisation's marketing and business objectives

· Develop the organisation's marketing objectives and strategies in line with the organisation's business objectives

· Design the organisation's multi-channel marketing strategies and execution plans

· Oversee management of service providers and vendors who assist with marketing content creation or implementation

· Conduct target customer profile analyses to define desired market segments

Drive sales excellence

· Identify sales opportunities by employing a consultative sales approach with internal stakeholders i.e. retail and repair businesses

· Formulate sales strategies and priorities which reflect the organisation's business objectives and champion sales strategies and policies across the organisation

· Develop the organisation's sales policies which align with sales volume, market share and profit objectives with internal stakeholders

· Lead the development of sales and promotional initiative and sales collateral based on evaluation of business opportunities

· Prepare the organisation's sales expense budgets to determine how to increase sales and profits

Manage internal and external stakeholders

· Analyse stakeholder needs and priorities

· Implement stakeholder management strategies to drive collaboration

· Manage stakeholder expectations and feedback

· Establish long-term stakeholder relationships

Any other duties and responsibilities as and when assigned by the company.

Overview:
We are a well-established, publicly listed recruitment company based in Singapore. As we continue to expand, we are seeking an experienced leader to head our recruitment services division. The ideal candidate will bring extensive recruitment experience, proven leadership abilities, and a deep understanding of the permanent and/or executive search landscape.

Key Responsibilities:

• Develop and implement a comprehensive strategy for permanent and/or executive search hiring that aligns with company goals and market demands.
• Identify emerging trends and opportunities in the recruitment space to enhance service offerings.
• Lead, mentor, and develop a team of recruitment professionals, fostering a culture of excellence and continuous improvement.
• Set clear performance expectations and provide regular feedback to team members.
• Identify and secure new clients while maintaining strong relationships with key clients by understanding their hiring needs and ensuring exceptional service delivery.
• Oversee the entire recruitment process, ensuring a seamless experience for candidates and clients.
• Implement best practices in candidate sourcing, assessment, and selection to attract top talent.
• Monitor industry trends and competitive landscape to inform recruitment strategies and adjust offerings as necessary.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in recruitment service business, with at least 4 years in leadership roles focused on permanent hiring.
• Proven track record of achieving recruitment targets and driving business growth.
• Strong leadership skills with the ability to motivate a team.
• Excellent communication, negotiation, and interpersonal skills.

WHO ARE WE?

Kaliber is pioneering change in the industry by making strides in advancing campaign insights, automation, and performance branding. We focus on delivering practical, measurable impact for both short- and long-term goals. We’re reimagining what it means to be an agency—one you can trust, rely on, and that champions its people as some of the most talented in the game.

If you’re a change-maker who thrives on taking on the giants and shaking trees until the snakes fall out, we are the team for you. 

At Kaliber, we don’t just talk about change—we lead it. By attracting and empowering the best talent, we create value for the clients who appreciate what we’ve built and where we’re going.

Our change-making impact: 

• Launched APAC Marketers into 7 countries to help marketers find jobs, opportunities, and each other
• Introduce Performance Branding principles to the world to turn a buzzword into an actionable strategy 
• First agency in the world to not charge management fees on “blackbox” campaigns
• Piloting a 4-Day Work Week in 2025.

ABOUT THE ROLE

At Kaliber, we’re not just about delivering results; we’re about creating lasting partnerships. As a Performance Marketing Manager, you’ll not only lead the charge in optimizing performance marketing channels but also play a pivotal role in ensuring an exceptional client experience. From maximizing account performance and budget utilization to crafting growth strategies that leave a mark, you’ll lead the charge in developing, maintaining, and optimizing performance marketing channels.

We’re looking for a strategic thinker with a knack for leadership, top-tier project management skills, and a deep understanding of digital marketing (both paid and non-paid). If you’re a data-driven innovator who loves making things happen, let’s create impact together!

WHAT YOU WILL BE DOING 

Management and Growth (30%)

• Monitor performance dashboards and proactively manage performance, budget pacing, and campaign opportunities for all accounts.

• Measure and report channel and campaign performance against goals to stakeholders.
• Develop media plans and performance marketing strategies, providing tactical recommendations and optimizations.
• Execute campaigns hands-on when necessary and maintain knowledge of company services and digital marketing solutions for effective client communication.

Client Servicing (30%)

• Prepare and deliver impactful presentations to align client and company goals.
• Conduct Discovery Workshops quarterly, maintaining a thorough understanding of clients’ businesses and advertising objectives.
• Manage all client communications, resolve issues, and ensure compliance with deliverables.
• Facilitate two-way communication between clients and internal teams, ensuring proper representation and alignment of expectations.

Project Management (20%)

• Lead and brief marketing and creative projects, communicating updates to internal and external stakeholders.
• Monitor and ensure quality of deliverables, manage team workload and priorities, and prevent over-servicing.
• Supervise and apply quality control on tasks while staying updated on promotional campaigns and execution.

Team Management and Development (20%)

• Provide guidance and motivation to enhance team performance.
• Coordinate and request training to address team capacity, capabilities, and skill gaps.
• Flag issues to management and contribute to resolving team challenges.

WHAT YOU WILL BRING 

The minimum qualifications for this role include:

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree in marketing or equivalent experience
• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum

Preferred qualifications for this role include:

• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Proven experience with Project Management software (bonus points if you’re a ClickUp pro!)
• Exceptional written, spoken, and presentation skills that bring clarity and excitement to your ideas
• Ready to bring your A-game and collaborate with stakeholders from across the board

Traits that make you a great fit for Kaliber

• Aligned with Our Core Values: You are transparent, communicative, people-centric, and deeply skilled in your craft.
• Team-Centric & Proactive: You naturally engage and collaborate within a team environment.
• Self-Starter with Initiative: You don’t wait for instructions; you see what’s needed and take action.
• Curious about the Bigger Picture: You strive to understand what drives performance and business success.
• Detail-Oriented & Quality Driven: You don’t settle; you consistently uphold high 

• Flexible working hours and arrangement
• Work from home, office, or anywhere in the world
• Generous paid time off—including sick and emergency leaves—on top of your local public holidays
• Provision for company-owned laptop and productivity equipment if needed
• Bi-annual performance and salary reviews
• Private HMO benefits upon passing probation
• Competitive above-market salary
• Work day-to-day with world-class marketers
• Phenomenal team culture
• And more… 
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

1) Manage the food and beverage provision for functions and events

2) Organise, lead and motivate the catering team

3) Ensure health and safety regulations are strictly observed

4) Monitor the quality of the food and service provided

5) Maintain stock levels and order new supplies as required

6) Interact with customers if involved with front of the house work

7) Negotitate contracts with customers, assess their requirements and ensure they're satisfied with the service delivered

8) Oversee the management of facilities, eg: checking event bookings and allocation of resources and staff

Requirement:

1) Good Knowledge of F&B is an advantage

2) Firm and be able to think on the feet in order to manage the ground staff

3) Possess effective communication skills with a drive to succeed

4) Sociable, passionate, committed and enthusiatic

5) Ability to troubleshoot and resolve issues

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.

• Building relationships with clients based on trust and respect.

• Collaborating with internal departments to facilitate client need fulfillment.

• Collecting and analyzing data to learn more about consumer behavior.

• Keeping accurate records pertaining to inventory and account notes.

• Maintaining updated knowledge of company products and services.

• Resolving complaints and preventing additional issues by improving processes.

• Identifying industry trends.

• Acting as a client advocate with a focus on improving the buyer experience.

Account Manager Requirements:

• Education or experience may be preferred.

• Exceptional verbal and written communication skills.

• Ability to collect, track, and analyze large amounts of data.

• Adaptability and strong problem-solving skills.

• Excellent active listening skills.

• Ability to build rapport and collaborate with others within the company and externally.

• Understanding of consumer behaviors and industry trends.

• Extensive, accurate product knowledge.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Are you interested to work for a premium eco-bedding brand with a focus on quality and sustainability?

We are looking for an ASSISTANT SALES MANAGER who will oversee the overall business expansion of Heveya® in Singapore.

Our next hire would ideally be a hands-on and all-around person, who has the drive to develop a sales team and set them up for success. You will be part of the team shaping Heveya®’s expansion in Singapore.

How you will contribute:

• Lead, inspire, and motivate the sales team to consistently meet and exceed sales targets.
• Develop strategies to improve conversion rates and boost customer satisfaction, driving both in-store and online sales performance.
• Enhance the customer experience by ensuring a high standard of customer service and upholding visual merchandising (VM) guidelines to create an inviting and engaging store environment.
• Monitor sales floor activity to ensure sales staff are following best practices and delivering excellent service.
• Lead ongoing training programs for junior staff and part-time employees to develop their sales skills, product knowledge, and customer service abilities.
• Conduct one-on-one coaching and provide constructive feedback to team members to foster continuous improvement.
• Oversee the scheduling of sales team shifts, ensuring optimal coverage and peak-time availability.
• Lead regular sales meetings to track performance, discuss goals, and identify areas for improvement.
• Manage communication with suppliers regarding product inquiries, customizations, and quotations.
• Take charge of handling customer complaints, resolve issues promptly, and ensure customer satisfaction.
• Act as the primary point of contact for Departmental Store Partners, maintaining and nurturing strong relationships.
• Collaborate with Sales Operations to improve forecasting accuracy and ensure seamless inventory management.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• Able work at container site office.
• 6 days work.

• Creating development plans and forecasting sales targets and growth projections.
• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.
• Implement and develop sales activities in the responsible sales area under the leadership.
• Identifying market opportunities through meetings, networking, and other channels.
• Meet/Exceed the sales task，complete the responsible task independently.
• Maintain the existing customer, establish the detailed customer files.
• Be an AR controller according to the account period required by company.
• To visit the customer site or conduct video conference regularly to share the market update, to do the QBR/MBR in order to maintain the existing customer.
• To perform sales call to new/potential customers which are raised on target list given.
• To do market investigation, research, list up the new/potential customers.
• To propose the solution to overcome and obtain new business & share-up business both Air, Ocean and Cross Border Trucking.
• To report whatever irregularities to a direct supervisor in a timely manner.
• To do trouble shooting if something irregularity happen. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.
• To settle the outstanding account receivable based on the terms and conditions given.
• To manage the RFQ (spot, monthly, 3 months, annual) with RFQ team and to do rate proposal to customers both Air and Ocean business.
• To perform to share the market information proactively to the existing customers and target customers
• To input the sales progress in CRM system based on the specific days timeline.
• To expand Singapore export/import business both Air and Ocean. Also, to manage 3rd party business (offshore business) as well to secure and expand business if the business owner is Singapore customer.
• To communicate with overseas offices to share each sales status and work closely with them in order to get closer the business.

Job Requirements:

• Min 3 years of experience as Sales in freight forwarding company with at least Diploma/Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.
• Good command of English and able to write and speak advance Japanese language fluently to liaise and communicate with Japanese clients.
• Computer literacy.
• Excellent presentation skills and communication skills.
• Strategic thinking and statistical analysis skills

A. Overall Purpose Of The Job

The incumbent is responsible for developing and driving new businesses as well as account extension businesses of existing clients within the Assigned Segments, from lead generation through to close.

Main responsibility is to aggressively drive new and account extension businesses for the Singapore market through the development of sales strategies and tactical execution of action plans in order to meet the monthly, quarterly, and yearly allocated sales targets.

Incumbent will be part of the Singapore Sales & Marketing team and is required to ensure alignment of Sales strategies within the Singapore market. This is achieved through the direction of Managing Director Singapore & Middle East in conjunction with Sales activities, campaigns, and strategies in accordance with the International SOS Group Sales leadership team.

B. Key Responsibilities

a. Sales Targets and Strategies Execution

(i) Develop and execute activities that will enable the achievement of the assigned sales targets

· To achieve the assigned sales targets on a monthly, quarterly, and yearly basis.

· To prepare actions plans and schedules to identify specific targets and/or opportunities within the assigned sales verticals.

· To ensure the required number of sales calls/visits to prospects and existing clients are achieved.

· To work with Head of Marketing and Communications, Singapore to ensure consistent lead generation. To qualify and follow up on the leads and/or referrals resulting from field activities.

(ii) Plan strategies, jointly with Managing Director Singapore & Middle East and Head of Account Management & Partnerships, that support the achievement of assigned sales targets

· To identify business opportunities via prospect development and/or evaluating the changes within the market environment.

· To analyzedata of existing clients and determine the appropriate sales approaches to enable account extension and up-selling of additional services/solutions.

· To review and develop strategies with regards to the verticals and/or initiatives that has been assigned.

· To provide timely sales pipelines updates when required and with the ability to accurately project the estimated close won period of the identified opportunities.

b. Clients & Prospects Engagement

(i) Focus on client centricity

· To maintain and enhance client relationship by providing support, information, guidance and following up on required sales activities whenever is appropriate.

· To cultivate effective business relationships with identified economic buyers, influencers, technical buyers, and buyers to ensure buy-in of solutions.

· To ensure prompt response to clients and prospects queries, ensuring the correct expertise, knowledge and personnel are involved in the response.

(ii) Ability to develop opportunities

· To participate in relevant sales and/or marketing events as deemed required by Managing Director Singapore & Middle East.

· To identify and attend trade meetings, industry conventions and networking events hosted by business associations so as to network and obtain sales leads.

c. Sales Administration & Support

(i) Strong focus on administration

· To provide support to Client Services team to ensure client related documentation, invoicing and entries within relevant systems are being managed accordingly.

· To support Finance team to ensure working capital targets for the assigned clients are being well managed according to the assigned Finance targets.

· To ensure the accurate and timely updating of sales related details, information and sales calls/visits made within the existing systems (e.g. SalesForce.com).

· To adhere to the required sales processes, procedures, and protocols.

(ii) Collaborate with relevant teams

· To work with Commercial Services team to develop competitive pricing that will enable the winning of the opportunities that has been targeted.

· To work with other relevant teams whilst pursing opportunities with existing clients and/or prospects (e.g. Medical and Security team, Operations team, Assistance Centre team etc.).

· To liaise and work with Singapore team members as well as relevant Group and other countries functions on all sales related activities.

(iii) Pursue opportunities to improve

· Maintains professional and technical knowledge by attending internal and/or external education workshops, trainings, briefing sessions and/or external events as arranged by the Managing Director Singapore & Middle East.

· Display keen interest in participating in the scheduled Sales & Marketing meetings.

C. Job Profile

Required Skills, Knowledge and Competencies

· Strong consultative selling and/or value selling business knowledge, preferably within the Corporate, Government and/or Education verticals.

· Result oriented, displaying high passion, drive and motivation so as to achieve the assigned sales targets and Key Performance Indicators (KPIs). Ability to identify what to do when performance deviates from plan and execute corrective measures.

· Strong analytical, problem and decision making capabilities. Able to analyze the information in a given situation and recommend the best course of action.

· A self-starter who is able to work with minimum direction whilst possessing both the desire and ability to develop constructive ideas to react to the ever changing business environment.

· Exceptional written and verbal communication skills. Able to communicate and deliver client presentation with ease and flair.

· Persuasive, articulate and able to work with and influence people of different nationalities, personalities and across all levels.

· Display good cross functional skills, with the ability to collaborate and communicate effectively within a demanding and culturally diverse matrix organisation.

· Stress tolerance, able to do the job/task with minimal anxiety level.

· Hardworking, persistent and a dependable team player.

Required Work Experience

· At least 5 years in a sales representative role.

· Proven track record in business development and account management activities, selling complex B2B solutions to multinational companies in a fast moving and global 24/7 environment.

Required Qualifications

· Bachelor’s Degree, Business and Marketing majors preferred.

Travel / Rotation Requirements

· Singapore based, with occasional travels within Asia, depending on business requirements.

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Job Description & Requirements

ADMINISTRATION MANAGER JOB DESCRIPTION

We are searching for a perceptive, creative Administration Manager to oversee office operations and administration staff members. The Administration Manager will hire, train, and evaluate administrative team members, develop, review, and improve policies, systems, and procedures, and generally ensuring the office operate smoothly and efficiently. You will also assist in developing and enforcing budgets, delegating tasks and tracking progress on projects, and planning and organizing a calendar of events, which may include training sessions, interviews, new hire orientations, and policy or procedure updates.

To succeed as an Administration Manager, you must be focused on ensuring attracting and retaining top talent and streamlining office operations to maximize quality and efficiency while reducing costs. You should be analytical, knowledgeable, and organized with a proactive attitude and strong leadership skills.

ADMINISTRATION MANAGER RESPONSIBILITIES

Supervising day-to-day operations of the administrative department and staff members.

Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

Planning and coordinating administrative procedures and systems and devising ways to streamline processes

Ensure the smooth and adequate flow of information within the company to facilitate other business operations

Manage schedules and deadlines

Monitor costs and expenses to assist in budget preparation

Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

Organize and supervise other office activities (recycling, renovations, event planning etc.)

Ensure operations adhere to policies and regulations

Keep abreast with all organizational changes and business developments

Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Hiring, training, and evaluating employees, taking corrective action when necessary.

Developing, reviewing, and improving administrative systems, policies, and procedures.

Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.

Working with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses.

Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

Collecting, organizing, and storing information using computers and filing systems.

Overseeing special projects and tracking progress towards company goals.

Building new and expanding existing skills by engaging in educational opportunities.

ADMINISTRATION MANAGER REQUIREMENTS

Bachelor’s degree in business administration, management, or related field.

Experience in related field, such as management or financial reporting, preferred.

Exceptional leadership and time, task, and resource management skills.

Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

Proficiency with computers, especially MS Office.

Familiarity with budget planning and enforcement, human resources, and customer service procedures.

Willingness to continue building skills through education opportunities.

Administrative writing and reporting skills

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• The ability to work under pressure.

ADMINISTRATION MANAGER JOB DESCRIPTION

We are searching for a perceptive, creative Administration Manager to oversee office operations and administration staff members. The Administration Manager will hire, train, and evaluate administrative team members, develop, review, and improve policies, systems, and procedures, and generally ensuring the office operate smoothly and efficiently. You will also assist in developing and enforcing budgets, delegating tasks and tracking progress on projects, and planning and organizing a calendar of events, which may include training sessions, interviews, new hire orientations, and policy or procedure updates.

To succeed as an Administration Manager, you must be focused on ensuring attracting and retaining top talent and streamlining office operations to maximize quality and efficiency while reducing costs. You should be analytical, knowledgeable, and organized with a proactive attitude and strong leadership skills.

ADMINISTRATION MANAGER RESPONSIBILITIES

Supervising day-to-day operations of the administrative department and staff members.

Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

Planning and coordinating administrative procedures and systems and devising ways to streamline processes

Ensure the smooth and adequate flow of information within the company to facilitate other business operations

Manage schedules and deadlines

Monitor costs and expenses to assist in budget preparation

Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

Organize and supervise other office activities (recycling, renovations, event planning etc.)

Ensure operations adhere to policies and regulations

Keep abreast with all organizational changes and business developments

Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Hiring, training, and evaluating employees, taking corrective action when necessary.

Developing, reviewing, and improving administrative systems, policies, and procedures.

Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.

Working with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses.

Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

Collecting, organizing, and storing information using computers and filing systems.

Overseeing special projects and tracking progress towards company goals.

Building new and expanding existing skills by engaging in educational opportunities.

ADMINISTRATION MANAGER REQUIREMENTS

Bachelor’s degree in business administration, management, or related field.

Experience in related field, such as management or financial reporting, preferred.

Exceptional leadership and time, task, and resource management skills.

Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

Proficiency with computers, especially MS Office.

Familiarity with budget planning and enforcement, human resources, and customer service procedures.

Willingness to continue building skills through education opportunities.

Administrative writing and reporting skills

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• The ability to work under pressure.

Job Description & Requirements

ADMINISTRATION MANAGER JOB DESCRIPTION

We are searching for a perceptive, creative Administration Manager to oversee office operations and administration staff members. The Administration Manager will hire, train, and evaluate administrative team members, develop, review, and improve policies, systems, and procedures, and generally ensuring the office operate smoothly and efficiently. You will also assist in developing and enforcing budgets, delegating tasks and tracking progress on projects, and planning and organizing a calendar of events, which may include training sessions, interviews, new hire orientations, and policy or procedure updates.

To succeed as an Administration Manager, you must be focused on ensuring attracting and retaining top talent and streamlining office operations to maximize quality and efficiency while reducing costs. You should be analytical, knowledgeable, and organized with a proactive attitude and strong leadership skills.

ADMINISTRATION MANAGER RESPONSIBILITIES

Supervising day-to-day operations of the administrative department and staff members.

Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

Planning and coordinating administrative procedures and systems and devising ways to streamline processes

Ensure the smooth and adequate flow of information within the company to facilitate other business operations

Manage schedules and deadlines

Monitor costs and expenses to assist in budget preparation

Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

Organize and supervise other office activities (recycling, renovations, event planning etc.)

Ensure operations adhere to policies and regulations

Keep abreast with all organizational changes and business developments

Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Hiring, training, and evaluating employees, taking corrective action when necessary.

Developing, reviewing, and improving administrative systems, policies, and procedures.

Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.

Working with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses.

Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

Collecting, organizing, and storing information using computers and filing systems.

Overseeing special projects and tracking progress towards company goals.

Building new and expanding existing skills by engaging in educational opportunities.

ADMINISTRATION MANAGER REQUIREMENTS

Bachelor’s degree in business administration, management, or related field.

Experience in related field, such as management or financial reporting, preferred.

Exceptional leadership and time, task, and resource management skills.

Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

Proficiency with computers, especially MS Office.

Familiarity with budget planning and enforcement, human resources, and customer service procedures.

Willingness to continue building skills through education opportunities.

Administrative writing and reporting skills

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• The ability to work under pressure.

RESPONSIBILITIES

• Supervise the day-to-day operation of the Finance Department
• Assist in cash flow management
• Handle full set of accounts
• Review AP entries
• Review and approve the AP payments and staff reimbursements
• Review AR aging and oversee to ensure that AR collections are up-to-date
• Prepare timely monthly management reports
• Prepare yearly forecast and budget
• Handle commission computation for salesmen
• Review quarterly GST filing preparation and file GST
• Review/ handle BG & LC applications
• Handle government statistics returns
• Prepare tax schedules for certain GL accounts
• Prepare audit schedules for certain balance sheet accounts
• Liaison with external auditor on annual audit
• Liaison with insurance agent for annual insurance
• To do any ad-hoc duties assigned

REQUIREMENTS

• ACCA/ Degree in Accounting with relevant work experience
• 4 to 5 years of working experience in related field
• Meticulous and Good Positive Attitude
• Strong sense of business acumen
• Analytical skill
• People Manager
• Team-player
• Good communications skills (written and spoken)

BENEFITS

• Attractive remuneration package
• Five-day work week
• Good career development opportunities in an in-demand industry

WHY JOIN US

At the heart of the ITS, culture is our structured approach consisting of 3 core values:

Professionalism

Courtesy, dignity, and respect in reciprocity of the high value delivery from each individual.

Partnership

Lasting relationships with partners, clients, and staff for greater value in our business' ecosystem.

Performance

Inspiration and instruction for maximizing our people's career potential via efficient delivery of effective business outcomes.

These values accommodate our people's divergent strengths to make a convergent impact on the industry landscape-realizing our Corporate Mission of "Bridging Science to Society, and Inspiring Possibilities towards Public Good".

Job Title: Finance and Operations Manager

Location: Singapore

Company: Bestfoody Pte Ltd

About Us: Bestfoody Pte Ltd is a dynamic video production and technology company founded in 2016, dedicated to creating innovative and engaging content. We collaborate with a diverse range of clients, delivering high-quality video solutions that capture stories and inspire audiences.

Position Overview: We are seeking a detail-oriented and proactive Finance and Operations Manager to oversee our financial operations and administrative functions. This role is crucial in supporting the company’s financial health and ensuring efficient administrative processes across our Singapore, Malaysia, China and Vietnam offices. The ideal candidate will have experience in finance, accounting, hr and administration, preferably within the creative or media industries.

Key Responsibilities:

Financial Management:

• Prepare and manage budgets, forecasts, and financial reports for our Singapore, Malaysia, and Vietnam offices.
• Oversee accounts payable and receivable, ensuring timely invoicing and payments.
• Responsible for full set of accounts
• Conduct financial analysis to inform decision-making and strategy.
• Responsible for GST/CIT Filing or equivalent.
• Ensure compliance with financial and tax regulations and standards for various tax jurisdictions.
• Liaise with external auditors, tax agents or government agencies where necessary.
• Handle work pass applications with the Ministry of Manpower (MOM).

Administrative Oversight:

• Supervise day-to-day administrative operations, including office management and facilities.
• Implement and improve administrative processes and policies.
• Manage human resources functions, including recruitment, onboarding, and employee records.
• Coordinate with department heads to ensure alignment on administrative needs.
• Work with the video production team to schedule shoots and other activities.

Project Support:

• Collaborate with production teams to monitor project budgets and expenditures.
• Provide financial insights and support for project planning and execution.
• Assist in negotiating contracts and agreements with vendors and clients.

Team Leadership:

• Support CEO to co-lead Bestfoody sales and operations team and fostering a collaborative environment.
• Develop training programs to enhance staff skills and knowledge.
• Follow up with the sales department to meet monthly sales targets.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. MBA or CPA preferred.
• 5+ years of experience in finance and administration, with a preference for experience in the media or creative industries.
• Strong knowledge of financial management software and accounting principles.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to travel if necessary.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a creative and dynamic environment.
• Professional development and growth opportunities.

How to Apply: Interested candidates should submit their resume and a cover letter to frankie@bestfoody.com. Please include “Finance and Operations Manager Application” in the subject line.

Bestfoody Pte Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

JOB RESPONSIBILITIES

• Ensures that all banquet functions are well set up and organized.
• Ensures that function orders are issued on time.
• Controls banquet reservations and assist the departmental revenue to meet the target.
• Maintains an efficient commercial accounts filing system.
• Handles in-house banquet sales.
• Identifies and solves problems in service in a professional manner.
• Promotes guest satisfaction in the banquet section.
• Maintains grooming standards for all service personnel in the Banquet Department.

JOB REQUIREMENTS

• Minimum education of Diploma/Bachelor degree in Hotel Management or relevant degree.
• Experience at least 2 years in banquet service.
• Good knowledge of the banquet operation and high-end service levels.
• Have excellent English communication skills, both in written and communication.
• Strong interpersonal, communication and problem solving skills.
• Computer literate.
• Organized with strong planning, good communication and interpersonal skill

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

About the Role:

• Compile and maintain record of Urban Redevelopment Agency Approval approved use and registered unit numbers of the lettable premises. Assist with the change of use and unit number registration as an when required by the authority.
• To compile, provide and advise on M&E provisions of the lettable premises in preparation of rental of premises and others information on lettable premises as required by the authority.
• To prepared, attend and assist with the viewing of lettable premises, including but not limited to cleaning and prepare the premises (for vacant premises) prior to viewing, walkthrough, prepare any technical data as and when requested by the authority.
• Carry out joint inspections, walkthrough and testing of M&E equipment with vacating Tenants/Licensee to ensure reinstatement works and defects have been completed in accordance with requirements.
• Manage and ensure proper documentation of handling over lettable premises by vacating Tenants/Licensee to the authority
• Manage and ensure proper documentation of handling over of a premises to new Tenants/Licensee, including preparing handover checklist, ensure photograph records oh handover condition and nay others necessary works and documentation as instructed by the authority
• Any others necessary works as directed by the Authority with respect to handling/taking over of Lettable premises.
• Ensure Tenants/Licensee do not carry out any fit of works without authority approval
• Review Tenants/Licensee fit out plan and check on Tenants/Licensee compliance on the requirements of the authority. Ensure fit out plan is in accordance with the Authority fit put guide and comply with all prevailing statutory guidelines and safety regulations.
• Arrange and attend meetings with Tenants/Licensee to seek clarification and better understanding of intended fit out work where necessary.
• Administer issuance of permit to work to Tenants/Licensee.
• Ensure fit out work carried out by the tenant do not damage the property and do not alter or damage any parts of the building.
• Ensure Tenants/Licensee remove all waste and debris on site and keep the premises at the common area clean. Tenants/Licensee are not allowed to dump their renovation debris at the bin center.
• Ensure that there are no unauthorized works, excessive electrical installation, etc carried out by tenants.
• Facilitate and coordinate the connection of utilities of the Tenants/Licensee and ensure works are carried out. Ensure Tenants/Licensee. have engaged the services of a Licensed Electrical work and Licensed Plumber before allowing the Tenants/Licensee. to proceed with connection.
• For tenanted premises without direct utilities meters, provide utilities meter readings to the Authority for purpose of billing tenants
• Ensure the tenants provide 'as built' fitting out plans on Architectural, Air conditioning, Mechanical Ventilation System and Exhaust System. Plumbing and Sanitary Plans and Structural Plans and certified true copies of such fitting out plans approved by the relevant authorities.
• Conduct inspection to ensure tenants renovation works are done is in accordance with the endorsed fit out plan before business commencement. If there is any deviation, advise Tenants/Licensee on rectification and/or resubmission of plans.
• Conduct monthly checks to ensure Tenants/Licensee do not engage or carry out any authorized activities.
• Report any incident or non-compliance by Tenants/Licensee to the Authority immediately and work with Tenants/Licensee and stakeholders to resolve any breach or maintenance issue.
• Provide monthly report on tenants infringement and rectification status, works schedule and start of business operations and any others information required by the Authority.
• Attends regular monthly meetings with the Authority or any meetings as and well required.
• Review and provide inputs on update of Authority fit out guide for tenants.
• Ensure Tenants/Licensee comply with relevant Greenmark and current GreenGov requirements.

About You:

• Diploma / Degree in Facilitiy Management or equivalent.
• Min 2 years relevant working experience.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

This role offers the opportunity to guide and design digital transformation projects as a trusted advisor and consultant to our clients in manufacturing and various industries. The job involves identification of business cases for digital solutions, developing transformation plans, and drive the sequence of events towards completion of client buying process. The ideal candidate should be able to engage with client senior management with confidence and elevate the brand image of Yokogawa as trusted partner to our customers.

Responsibilities

• Engage with client senior management to identify gaps and value creation opportunities which could be addressed by Yokogawa Digital Enterprise Solutions Portfolios of products and services.
• Lead and facilitate smart manufacturing (Industry 4.0) assessment program workshops using independent frameworks such as Smart Industry Readiness Index (SIRI) and relevant Functional Area Assessment methodologies developed by Yokogawa.
• Create digital transformation roadmaps following these assessments, and to support proposal and delivery team to defining scope, spend budget and timelines prior to presentation to the client.
• Develop engaging and succinct presentations to clients independently or with the support of Subject Matters Experts.
• Collaborate with client or Yokogawa field sales to justify the project and to initiate a sequence of events that will lead to the completion of the buying process.
• Developing sales pipeline for Operations Management and Control of Work Solutions in YEA regions by driving the go to market strategies, in collaborations with Yokogawa’s established sales teams.
• Ultimately this role will contribute to expansion of Yokogawa market share in new solutions area and/or new customer base, measured by pipeline quality and order intake

Requirements

• Minimum 8 years of working experiences in manufacturing environment on digital transformation, industry 4.0, IoT or automation.
• Bachelor's Degree in Engineering (eg, Mechanical, Electrical, Industrial) , Manufacturing, or any related field.
• Experienced in facilitating discussions with client’s senior management levels and deliver formal presentations.
• Ability to assess customer’s operational challenge, clearly explain the problems on hand, formulate a solution and define a deliverable scope.
• Proven track record of success in driving revenue growth and closing deals.
• Experience with scoping and deploying OT and IT digital solutions for a variety of manufacturing environments.
• Thorough understanding of Industry 4.0 principles and technology across energy & sustainability, material, and life industries.
• Good understanding of OT/IT architectures and digital applications in process industry.
• Excellent verbal and written and presentation skills.

We regret to inform that only shortlisted candidates will be notified.

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

· Provide hardware support and services to colleagues.

· Manage basic stock of IT equipment and place orders as necessary.

· Possess knowledge of Microsoft Active Directory (ADDS) and Firewall Administration, particularly with Sophos.

· Offer hands-on assistance with system setup onsite or guide users through the process remotely.

· Assist with installation and integration processes, address security issues, and manage program upgrades.

· Provide remote technical support and troubleshooting via phone or chat.

· Attend to various ad-hoc IT support requests as needed.

This role will require him/her to support in the following tasks:

O&S Core Activities

• To ensure smooth operation of existing systems under the OASIS project and successful implementation of any upgraded software and hardware components.
• To liaise and work with the Authority appointed teams, contractors, service providers, third parties and Authority appointed personnel in the course of delivering the project activities.
• To monitor and ensure system adhere to applicable standards, policies and directives.
• To perform IT system compliance activities such as performing Log Reviews, Account and Access Rights Review and Compliance reports reviews.
• To support and work with the Authority in managing DSTA and/or MINDEF system audits.
• To manage and maintain all development, configuration and documentation in accordance to the Authority’s quality standards.
• To manage Vulnerability Assessment (VA) activities, and work with the Authority appointed Contractor to rectify all issues identified.
• To provide project status reporting on a regular basis.
• To manage remediation for obsolete system components.
• To manage the retirement and disposal of obsolete system components.

Incident Management

• To manage system support issues to resolve all defects that are reported.
• To respond to incidents and problem reports in accordance to Authority stipulated Service Level Agreement (SLA).
• To lead investigation and liaise with required stakeholders on resolution of problem (including those which are cross-systems or due to Authority Furnished Equipment)
• To provide timely updates to user management and DSTA on incidents / problem investigation.
• To provide regular consolidated incident summary (including those which are cross-systems, infra incident or due to AFE) to user.
• To perform defect trend analysis to address recurring incident.

Managing the resources in ensuring the expedient and proper closure of incidents and service requests.

Change Request Management

• To propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and improve work processes
• To conduct requirement gathering with the end users; oversees and manage the implementation of the changes required; and ensuring satisfactory and timely delivery to the users.
• To plan and manage implementation such as Change Request to enable the smooth deployment of the solution. This includes planning, providing support to set-up, identifying and facilitating data collection, highlighting project issues, as well as escalating and facilitating closure of issues with users.
• To manage and work with the existing system integrators of IT systems interfacing with OASIS/O2, in integrating all components of the solution to deliver the solution.
• To manage all necessary acceptance tests performed by delivery team and verify that the solution meets the specifications and requirements.
• To provide change management services to ensure the stakeholders and user communities are well informed of the project matters.

Contract Management

• To manage contract milestones (within the contract scope) while DSTA manage the contract and overall budget approved from the AOR.
• To liaise and coordinate with exiting/incoming contractors for efficient and expedient handover/takeover.

Specific Requirements

- Experience in IT audit is advantageous.

- Familiarity with IM8 or equivalent ICT policies is advantageous

Principal Engineer:

- Shall have at least 10 years of working experience in information technology.

Senior Engineer:

- Shall have at least 3 years of working experience in information technology.

A. JOB SCOPE/ KEY RESPONSIBILITIES

The Manager, Resource Acquisition is responsible for raising funds for SPD’s cause and meet fundraising targets to serve people with disabilities through SPD’s programmes and services. Work closely with other members of SPD’s Community Partnerships Division and Direct Service Programme Heads in planning and implementing fundraising activities and developing proposals for donors that align with SPD’s mission and goals.

1. Actively drive new engagement with untapped sectors and high net worth individuals to build a pipeline of new prospective donors to raise funds for programmes and services in aid of people with disabilities;

2. Acquire new donors and maintain and grow relationships with them, promptly following up, reporting and opening channels of support, and constantly looking out for new opportunities;

3. Craft compelling proposals and present existing platforms in an engaging way to interest potential donors;

4. Develop, review and execute engagement plan to generate collaborative opportunities with accounts;

5. Analyse donation landscape, giving trends and donors’ needs and expectations, gathering data on prospective donors to develop targeted approaches to cultivate and reach out to new donors;

6. Provide support for collaborative fundraising with corporate partners including giving advice on fundraising and attending events independently;

7. Any other duties/tasks as assigned by the HOD

B. JOB HOLDER’S REQUIREMENT

1. Bachelors’ degree in marketing/or related discipline

2. Minimum 5 years of experience in fundraising/sales and marketing

3. Self-driven and outgoing with excellent ability to engage at all levels and network with Chinese- and English-speaking communities

4. High emotional intelligence with good written and verbal communication skills and ability to influence

5. Adaptable and creative with good presentation skills

6. Determined and resilient

7. Highly social team player who enjoys working with and collaborating across functional groups and passionate about engaging people for the disability cause

8. Professional, with impeccable integrity

Finance Manager

· Direct and oversee the accounting, finance and admin functions of the organization.

· To work closely with the Business Development, Sales and Operations team to drive the planning and budgeting process for products and sales channels.

· To evaluate the impact of current and potential businesses and to ensure controls and risk management processes are managed effectively across the businesses.

· Provide business intelligence to the Business Development and Sales team in the form of data analysis, account/distributor/customer performance, market trends and competitor activities.

· Advise on funding requirements and structure to drive and support business expansion and acquisitions.

· To prepare relevant analysis to support Management decision making, driving transparency and insight into the business and action required to improve.

· Ensure timely completion of accounting processes and generation of financial and management reports.

· Monitor and ensure healthy and adequate cash-flow and funding to support on-going operations.

· Review and improve accounting and finance processes for better workflow, efficiency and controls.

· Ensure compliance with relevant accounting and reporting standards.

· Handle tax matters to optimize tax liabilities.

· Deal with external auditors and regulatory bodies on accounting and tax matters.

· Any other appropriate duties and responsibilities as assigned.

Human Resources

· Prepare job specifications, review and shortlist job applicants for line and functional heads to interview, follow-up with successful job candidates on job offer and prepare employment contracts.

· Process payroll for 30 staffs

· Plan, organize and implement human resource initiatives to support business growth and operations.

· Work closely with line and function heads to support them in manpower planning (including annual manpower budgeting), acquisition, deployment and monitoring of manpower level.

· Work closely with line and functional heads to help motivate, develop and retain employees.

· Prepare inputs and coordinate increment and bonus determination, compute increment and bonus payment and prepare letters to inform the employees.

· Prepare job specifications, review and shortlist job applicants for line and functional heads to interview, follow-up with successful job candidates on job offer and prepare employment contracts.

· Work closely with line and functional heads to plan, initiate and organize training programmes and development activities to make the employees more effective and competent.

· Ensure proper upkeep of staff information such as manpower records and salary information.

· Review, design and administer employee benefits programmes, including insurance claims.

· Perform other human resource and related function as and when required.