What we expect:

• Oversee the IT infrastructure and administration of the server, network, and relevant devices.

Ø Administration, Configuration & Maintenance of Network Infrastructure ( Firewall like Fortinet, Load Balancer like Peplink/F5 )

Ø Responsible for installing, configuring, and maintaining VM environment (VMWare, Hyper-V)

Ø Active Directory, DHCP, DNS, Anti-virus server

• Maintain servers and network file back-up/restore procedures (Internal & Cloud environment)
• Provide Local & Wide Area Network, Router, Internet, and system support/troubleshooting at all levels.

What we are looking for:

• Candidate must possess at least a Diploma or Degree in Computer Science/Information Technology or equivalent.
• At least 3 years of working experience in the related field is required for this position.
• Ability to work independently and efficiently, managing timelines and expectations.
• Good team player with strong analytical, communication, and troubleshooting skills.
• CCNA/CCNP certification is an advantage
• Knowledge in the cloud environments (AWS, Azure, Ali-cloud) will be an advantage

What we offer:

• Attractive rewards for long-term service staff
• Energetic and friendly working environment (flexible working hours, quarterly events, staff birthday celebration and etc.)
• Medical insurance

Job Description:

- Act as the last level of escalation for the team members

- Own Incident, Problem and change management process for the team

- Assigns technical tasks and manages delegation

- Animates the team to encourage collaboration and sharing of practices

- Participates to recruitment process for the team

- Is actively involved in incident management (fault investigation, resolution

- Escalations of all monitoring alerts and user initiated problem calls/tickets) and request management

- Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective

- Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team

- Participates in global Infra events (like Power down and DR Tests)

- Ensures activity is performed in compliance with norms, standards, processes and procedures

- Gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting

- Ensures documentation is up to date and relevant for use

- Lead the continuous improvement initiatives

- Responsible to drive and deliver root cause for any high severity issues

- Focus on automation and optimum use of the team to improve efficiency

- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.

- Complete all mandatory training as required to attain and maintain competence

- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time;

- Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Requirements:

Functional

- 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;

- Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;

- Knowledge of different domains of IT Security;

- Working & hands-on experience in administering the IT Security Solutions;

- Must have experience in working in similar Production setup in Run (Operations) mode;

- Ability to apply risk based approach while working on assigned responsibilities;

- Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;

- Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;

- Excellent in analytical, communication and documentation skills;

- Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;

- Must have strong understanding of ITIL processes and comfortable working in process oriented environment;

- Ability to work independently and as well as a part of team and is able to work under minimal supervision;

- Should have time management skills and able to manage work in fast moving environment;

Technical:

- Hands-on experience on Symantec Data Loss Prevention (DLP);

- Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;

- Deployment, integration and administration experience of various components of Symantec DLP:

- Must have experience in defining, designing and configuring DLP Policies as per the business requirements;

- Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;

- Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;

Professional Certifications:

- CISSP certified is highly preferred

- Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

- Must be experienced to cover the scope as mentioned in the SKILLS MATRIX section of this document.

We are a full-service law firm with a reputation for tackling complex and impactful cases across various jurisdictions.

As our firm continues to grow, we are looking for a dynamic and skilled IT Support Analyst who is ready to take on the challenges of a fast-paced, high-stakes environment. In this role, you’ll be integral to the success of our legal team, ensuring they have the technology and support needed to deliver outstanding results.

The ideal candidate is adaptable, proactive, and a natural problem-solver with excellent analytical skills. You should be an inspiring communicator who can connect with colleagues at all levels with calm, confidence, and efficiency. Prior experience in a professional services setting—ideally within a law firm—will set you up for success in this exciting opportunity to make a real impact.

Duties & Responsibilities:

· Provide technical assistance and support, including after-hours support (as may be necessary).

· Diagnose and troubleshoot hardware and software issues.

· Liaise with external service providers, including internet service providers, as necessary.

· Manage and administer to the firm’s IT inventory and infrastructure, including laptops, phones, printers, web conference devices, projectors, in-house servers.

· Develop, implement and manage the firm’s cybersecurity risk systems, including responding to cybersecurity incidents.

· Develop, implement and manage the firm’s intranet.

· Participate in IT projects, implementation and roll outs as required, and report on progress and status.

· Spearhead new IT initiatives.

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Competencies:

· Minimum 2-3 years’ experience in a law firm or similar/professional environment handling confidential data and information.

· Proficient and detailed technical knowledge of Windows 10/11, Teams, Exchange, Intune and Microsoft Office 365 suite.

· Experience with legal industry applications and document management systems – Netdocs, iManage, CoreMatter, Aderant, and Intapp. Experience with legal AI tools is advantageous.

· Configuration and diagnostics of internet and intranet servers.

· Configuration and diagnostics of laptop, mobile devices, printers – familiarity with Lenovo and Apple ecosystem is advantageous.

· Knowledge in implementing video conferencing systems.

· Experience with working in a law firm environment is an advantage but not a requirement.

Personal qualities

· Service-oriented and collaborative approach. Able to work with a wide variety of users both technical and non-technical

· Possesses an analytical mind and good problem-solving skills

· Excellent organisational skills and multitasking skills, with the ability to prioritize tasks effectively.

· Strong interpersonal skills; good communication skills and contributes to a good work environment.

· Have the ability to work and focus on tasks independently.

a) Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;

b) Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;

c) Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualise, understand and streamline current workflows and business processes;

d) Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for the Authority’s acceptance;

e) Understand and review source codes from vendor(s) for deployment;

f) Support and review on-site acceptance and System Integration Testing

(SIT);

g) Facilitate and support User Acceptance Test (UAT) and trainings for users;

h) Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;

i) Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;

j) Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.

k) Provide maintenance and technical operations support for the Authority’s systems which include:

i. Perform continuous review and recommend improvement to the project, system managed by the Authority’s appointed contractors or business processes of the Authority’s systems.

ii. Manage, review and ensure compliance by the Authority’s appointed contractors on the Authority’s policies, security advisories, vulnerabilities, circulars, Government Instructions Manual requirements, polls, etc. issued and applicable for the Authority’s systems;

iii. Review and validating test cases and results for enhancements to ensure that requirements are met; and

iv. Develop and maintain documentations related to the works performed.

l) Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems, which includes:

i. Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

ii. Involved in the review and tracking the activities of the Service Request life cycle; and

iii. Review of contractor’s man-efforts and solutioning.

m) Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;

n) Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;

o) Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and

p) Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

2. The Three (3) Onshore IT System/Business Analysts proposed by the Contractor shall have at least 3 years of IT experience and the following qualifications and experiences:

a) Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;

b) Strong knowledge in application support and maintenance and possesses hands-on’ knowledge and experience in end-to-end Software Development Life Cycle;

c) Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, applic1ation solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;

d) Experience in the following would be advantageous:

i. Cloud platform and technology;

ii. Application development using Power builder, Java, Delphi or ASP.Net; and

iii. Government projects.

e) Experience with stakeholder management;

f) Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met; and

g) Experience in working under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.

a) Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;

b) Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;

c) Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualise, understand and streamline current workflows and business processes;

d) Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for the Authority’s acceptance;

e) Understand and review source codes from vendor(s) for deployment;

f) Support and review on-site acceptance and System Integration Testing

(SIT);

g) Facilitate and support User Acceptance Test (UAT) and trainings for users;

h) Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;

i) Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;

j) Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.

k) Provide maintenance and technical operations support for the Authority’s systems which include:

i. Perform continuous review and recommend improvement to the project, system managed by the Authority’s appointed contractors or business processes of the Authority’s systems.

ii. Manage, review and ensure compliance by the Authority’s appointed contractors on the Authority’s policies, security advisories, vulnerabilities, circulars, Government Instructions Manual requirements, polls, etc. issued and applicable for the Authority’s systems;

iii. Review and validating test cases and results for enhancements to ensure that requirements are met; and

iv. Develop and maintain documentations related to the works performed.

l) Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems, which includes:

i. Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

ii. Involved in the review and tracking the activities of the Service Request life cycle; and

iii. Review of contractor’s man-efforts and solutioning.

m) Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;

n) Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;

o) Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and

p) Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

2. The Three (3) Onshore IT System/Business Analysts proposed by the Contractor shall have at least 3 years of IT experience and the following qualifications and experiences:

a) Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;

b) Strong knowledge in application support and maintenance and possesses hands-on’ knowledge and experience in end-to-end Software Development Life Cycle;

c) Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, applic1ation solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;

d) Experience in the following would be advantageous:

i. Cloud platform and technology;

ii. Application development using Power builder, Java, Delphi or ASP.Net; and

iii. Government projects.

e) Experience with stakeholder management;

f) Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met; and

g) Experience in working under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visual systems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.
• Requirements
• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality

• Working days: 5 days + Alternate Saturday (full day)
• Working hour: 8:30am - 6pm
• Salary: $1900 - $2500
• Office Location: Near Ubi / MacPherson MRT

Responsibilities:

• Work closely with management to achieve task/projects
• Plan and manage the schedule for operations to fulfil projects timelines and requirements
• Respond to customers and plan operations to service past projects.
• Monitor operations manhours.
• Proper documentation for job filing and input information into sever
• Perform department administrative and operational tasks
• Undertake any other ad-hoc projects/duties assigned

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Identify and analyze technology trends and emerging issues that could impact infrastructure service delivery, and proactively recommend alternative solutions or corrective actions when necessary.
• Design, plan, and implement hybrid cloud infrastructure, integrating operational and security tools to meet both operational and security requirements.
• Conduct capacity planning and performance optimization for infrastructure, introducing improvements and enhancements to existing systems and processes.
• Develop infrastructure architecture blueprints and roadmaps, planning the integration of new systems into the existing infrastructure.
• Lead technical project implementations, ensuring the effective deployment of infrastructure solutions, and overseeing the transformation of operational processes to meet evolving business needs and architecture changes.
• Collaborate with project teams, users, and stakeholders to understand business requirements and IT challenges, offering technical solutions and design best practices. Solutions range from straightforward hardware proposals (e.g., physical servers with GPU) to complex, multi-tiered virtualization and hybrid cloud solutions, considering regulatory, security, cost, and sustainability factors.
• Plan and manage procurement schedules, develop technical specifications, and oversee procurement activities to ensure timely acquisition of services, hardware, and software.
• Hands-on technical expertise for proof-of-concept setups and the eventual integration and deployment of new technologies.
• Manage infrastructure upgrades, ensuring smooth transitions and replacements of components or tools reaching end-of-life (EOL) or end-of-service (EOS).

Requirements:

• A relevant university degree with at least 12 years of relevant experience in infrastructure management.
• 8+ years of experience as an infrastructure architect and/or technical lead, involved in solution development and infrastructure design and deployment.
• 4+ years of experience leading IT infrastructure projects with contract values of at least S$5 million.
• Deep knowledge of operational and security frameworks (e.g., ITIL, ISO27001) and best practices.
• Expertise in a variety of technologies, including cloud, network, compute, storage, container management platforms, security tools, observability platforms, automation tools, and cloud computing models and services.
• Solid technical experience in one or more of the following:Linux/Windows operating system administration
  Security, automation, and operational tools for systems, platforms, and databases
  VMware, public cloud administration, and containerization
  ITSM and monitoring tools
• Strong understanding of IT services, processes, and governance.
• Exceptional analytical skills and attention to detail, with the ability to prioritize technologies and define the technology stack according to business needs.
• Strategic thinker with the ability to develop innovative infrastructure designs that align with business goals.
• Capable of preparing and delivering presentations, proposals, and technical specifications independently.
• Confident in presenting solution proposals and providing project updates to stakeholders at various levels.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

You will be responsible for developing, implementing and maintaining IT applications systems as well as software development. You will understand Agile principles, DevSecOps, Microservices and Cloud-based technologies and you will lead projects to identify and explore suitable technologies and solutions, as well as designing IT application architectures to meet organizational needs.


Requirements:
• Tertiary Qualification in IT, Computer Applications, Computer Science, Engineering or related discipline
• Attention to detail with strong analytical, conceptualisation and problem solving skills
• Ability to work collaboratively in a cross-functional team. Customer oriented with the ability to understand business needs.
• Candidates with more experience might be considered for more senior roles
• Good knowledge of applications/system architecture/ developments and implementation
• Strong communication and presentation skills with the ability to influence different stakeholders

Responsibilities:

• Leading project planning sessions

• Coordinating staff and internal resources allocation

• Managing project progress and adapt work as required

• Ensuring projects meet deadlines

• Managing relationships with clients and stakeholder

• Vendor management and escalation point for all matters arising from the project

• Oversee all aspects of project, budget, implementation and mantenance

• Designing and signing off on contracts

• Overseeing all incoming and outgoing project documentation

• Participating in tender process i.e. design, submission and review

• Designing risk mitigation plan

• Perform risk assessment and quality management

• Conducting project review and creating detailed reports for executive staff

• Optimising and improving processes and the overall approach where necessary

• Securing growth opportunities and initiating new projects

• Managing large and diverse teams

• Other ad-hoc duties as and when required

Requirements:

• Bachelor's degree in computer science, business, or a related field.
• 2-3 years of project management and related experience.
• Proven ability to solve problems creatively.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, budget, and timeline.

IT Audit Manager role with Regional Insurer

• Established insurance brand
• Broad exposure
• Regional coverage

A regional insurer is seeking a IT Audit Manager to join the team.

As part of expansion plans, the role will work alongside other senior auditors to perform for IT Audit responsibilities. Perform end to end key risk issues/controls for the business, monitor and follow up on corrective actions according to business recommendations. An excellent opportunity for IT Auditors to grow their career in collaborative environment.

The ideal candidate should have at least 6-8 years relevant experience in audit covering IT Audit. Candidates who come from insurance audit or financial services background will be highly considered. Candidates with CISA, CISSP , CIA qualifications will be an added advantage. Strong communication skills a pre-requisite as you will be required to work closely with key stakeholders.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Overview:
Manage full project delivery life cycle for IT and engineering projects, covering contract negotiations, risk management, budgeting, scheduling, resource planning, and stakeholder engagement. Ensure quality, cost-effective services, and maintain technical and service relationships with customers.

Requirements:

• Education: Degree in IT, Computer Science, Engineering, or equivalent
• Experience: 5+ years in managing large-scale IT and engineering projects with cross-functional teams
• Preferred Knowledge: Government security standards and professional certification (PMP, CITPM, CISSP)

Key Responsibilities:

• Oversee complex IT/engineering projects from initiation to completion, ensuring alignment with scope, schedule, and budget
• Define project objectives, deliverables, roles, responsibilities, and timelines, clearly communicating to the team and clients
• Manage budgets and costs to maximize revenue and margins
• Develop risk management plans, proactively addressing and mitigating potential issues
• Lead change management with impact analysis and contingency planning
• Build and lead a high-performance team, providing guidance and leadership
• Maintain proactive relationships with stakeholders, providing regular updates and resolving issues promptly
• Support pre-sales and collaborate with solution teams to develop RFPs

Skills Required:

• Experience with large-scale, multi-vendor systems in IT and engineering
• Strong project and financial management skills, client relations, and service delivery
• Proven record of managing multi-million dollar projects in government or commercial sectors
• Hands-on approach with excellent presentation, negotiation, and customer service skills
• Effective team leadership, motivation, and staff development

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

Our client, a well-established company is seeking for an IT Project Manager (Infrastructure - In-house role) - $ 7,000.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 7,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

We are looking for a skilled IT Infrastructure Project Manager to lead and oversee complex IT infrastructure projects, ensuring successful execution from planning through completion. This role requires expertise in server and storage technologies, resource management, and budget management. The ideal candidate will possess excellent problem-solving abilities, experience with escalation management, and strong skills in customer relationship and third-party vendor management. A PMP certification is preferred, as is a tertiary degree in Information Technology or a related field.

Key Responsibilities:

• Project Planning and Execution:Develop detailed project plans for IT infrastructure projects, ensuring timely execution, resource allocation, and alignment with client objectives.
  Lead the implementation of server, storage, and related infrastructure technologies, coordinating with technical teams for smooth deployment.
  
• Resource and Budget Management:Monitor and manage project budgets, ensuring efficient resource utilization and adherence to financial targets.
  Oversee project resources, tracking performance and ensuring optimized resource utilization across project activities.
  
• Customer Relationship and Vendor Management:Serve as the main point of contact for clients, building strong relationships and managing expectations throughout the project lifecycle.
  Coordinate with third-party vendors and service providers to ensure timely delivery and quality service.
  
• Risk, Escalation, and Problem Resolution:Identify potential project risks and develop mitigation strategies to prevent issues before they arise.
  Address escalations, resolve project-related problems, and provide timely solutions to ensure project milestones are met.
  
• Reporting and Communication:Prepare and present project status reports, updates, and performance metrics for stakeholders.
  Facilitate project meetings, both internally and with clients, to ensure alignment on project progress and deliverables.
  

Qualifications and Experience:

• Experience: Proven experience in IT infrastructure project management, with a strong background in servers, netwroking and storage technologies.
• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Certifications: PMP certification preferred.
• Technical Skills:Knowledge of IT infrastructure, including server and storage solutions, and experience managing large-scale technology projects.
  Familiarity with resource and budget management tools and best practices.
  
• Soft Skills:Excellent written, verbal, and presentation skills.
  Strong problem-solving skills with the ability to manage escalations effectively.
  Ability to manage client relationships and collaborate with third-party vendors to ensure project success.
  

Why Join Us?

This role offers the opportunity to lead impactful IT infrastructure projects within a supportive, growth-oriented environment. You’ll work alongside a team of experienced professionals to deliver technology solutions that support client goals and drive business outcomes.

About us

Azqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.

Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence and resources made available by Capgemini under our strategic agreement (minority shareholder 20%) and positioned as the expert partner for the digital transformation of tomorrow's Wealth Managers with a single ambition: to make S2i the technology and banking operations platform of choice for the Wealth Managers in its international markets.

Our business has a single purpose: building partnerships with tomorrow's Private Bankers and Wealth Managers, helping them adapt and develop in a fast-changing world. We do this through a comprehensive and integrated technology solution, operational services and high-quality consultancy services, backed by our quality process. All available in the 11 countries where our user

community is active, with a unique system : S2i.

Job Responsibilities:

The incident manager will be part of the Client Service team, working on the resolution of issues raised by users. Incident manager is in charge of supervising and monitoring incidents within AZQORE, lead and facilitate the resolution and closure of the incidents conforming to the SLA. He/she will engage the relevant domain experts for resolution, track the incident throughout its lifecycle and communicate the status to relevant stakeholders. As part of the incident management process, prepare and document post mortem (with action plans) for major incidents and communicate to relevant stakeholders in a timely manner.

Analysis, development and estimations activities :

- Actively collect necessary information for incident communications and incident reports action plans from AZQORE teams.

- Analyze the information gathered from experts and summarize it in a comprehensive manner.

- Activate crisis meetings and calls when necessary.

Management and supervision activities :

- Write detailed incident report and perform timely communication to the stakeholders.

- Write and adhere to incident reports action plan.

- Take part in incident management process improvement.

- Regularly update and document procedures.

Communication and client contact activities :

- Publish incident communications, updates and action plans.

- Lead crisis unit.

- Communicate necessary information to manager.

- Participate to the resolution ticket which may become an INC or not.

Control Activities:

- Ensure that SLAs and OLAs are met in terms of incidents.

- Supervize the updating and closing of corresponding incidents in the JIRA tool.

Job Requirements

- Minimum 8-10 years experience in IT client service/ incident management roles within banking industry

- Good knowledge of banking domain, operating systems, networks, applications, incident management, ITIL process.

- Technical knowledge required: Systems Architecture, applications architecture, network, virtualization, server management, desktop service, mobile, security tools, ITIL process.

Key Responsibilities:

• Assist in project planning, scheduling, and budgeting.
• Track project progress and identify potential risks.
• Coordinate with team members and stakeholders to ensure project timelines are met.
• Prepare project documentation and reports.
• Support project management tools and methodologies.
• Contribute to project risk management and issue resolution.

Required Skills and Qualifications:

• Basic understanding of project management methodologies (e.g., Agile, Waterfall).
• Good communication and interpersonal skills.
• Strong organizational and time management skills.
• Basic knowledge of IT systems and processes.
• Bachelor's degree in Computer Science, Information Technology, or a related field.

Preferred Skills and Qualifications:

• Experience with project management tools (e.g., Jira, Asana, Trello).
• Certifications in project management (e.g., PMP, PRINCE2).
• Experience with ITIL frameworks.

Responsibilities:

• Perform project management of IT initiatives (event, promotion)
• Ensure timely and accurate delivery of technology products and services (POS function/price update)
• Oversee new system facilitation, current system enhancement
• Manage external IT vendors relationships and services
• Installation and configuration computer hardware, software, systems, networks, printers and scanners
• Work closely with IT HQ to implement and manage systems
• Responding to technical breakdowns and resolution
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing IT equipment and replacing parts
• Management of stocks of IT equipment and other supplies
• Inventory system management (Axapta)

Requirements:

• Diploma in Information Technology
• Minimum 2 years relevant experience
• Good attitude and willing to learn with excellent communication and analytical with good time management, good problem-solving skills and documentation skills
• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline
• Willing to travel and able to work in either office hours or rotating shifts, weekends and overtime if required
• Ability to work independently with strong drive and willingness to take up challenges.

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply.

Only shortlisted candidates will be notified.

About The Role

We are looking for an IT Support & Professional Engineering Services Engineer to provide technical support and engineering solutions across the region. This role involves pre-sales support, solution implementation, and ongoing maintenance of both customer and internal IT systems. The ideal candidate will have a strong background in IT and engineering, excellent problem-solving skills, and a focus on customer service. You’ll work in a collaborative environment where effective communication, teamwork, and self-discipline are essential. If you're seeking a role with technical challenges and growth opportunities, apply now!

Key Responsibilities

General

• Remote support for internal & external customers to investigate faults, coordination of resolution path and best course of action for remediation.
• Maintain accurate records with timely reporting on service tickets, inventory logs and audit history of hardware and systems/services.
• Proactively identifies issues that may affects systems or services and ensure recommendations are put in place to mitigate and prevent recurrences.
• Maintains an in-depth knowledge of current and innovative technologies applicable to business requirements.
• Liaise with 3rd party vendors.
• Provision of user training both internally & externally.
• Ensure compliance with relevant policies, regulations, and security standards.

IT Support

• Assistance to employees with office hardware and software pre-builds, remote implementation of networks, software and or configurations.
• Ability to manage, support and fault find Microsoft Office365, Azure & other third-party APIs and/ or cloud platforms.
• As part of a team responsible for supporting, configuration, and maintenance of network Systems. In addition, support of security industry enterprise product lines, technical and ongoing training and support will be provided.

Professional Engineering Services (PES) Support

• Provide software & technical support to clients, vendor-partners, sub-contractors, and internal teams regarding engineered solutions, software, and systems.
• Assist in the implementation and configuration of engineering solutions, ensuring they meet client requirements and expectations.
• Collaborate with project teams to define project scope, deliverables, and timelines for successful solution deployment.
• Build and maintain strong relationships with clients by understanding their needs and providing responsive support and solutions.
• Act as a trusted advisor to clients, offering insights and recommendations to optimise their engineered security solutions.
• Assists in maintaining customers software licensing life-cycle processes to be in line with manufacturers guidelines and specifications.

Who You Are

You are a seasoned professional with extensive technical experience, possessing a deep understanding of engineering principles and tools relevant to the industry. With over 3 years of experience in technical customer support, you bring strong expertise in IT support fundamentals, including hardware, software, networking, and security concepts. Your troubleshooting skills are exceptional, allowing you to quickly diagnose and resolve complex technical issues, ensuring minimal disruption and maximum client satisfaction.

Professional Experience:

• Technical Experience: Strong background in engineering and IT support with a proven ability to manage hardware, software, and network issues across various environments.
• Problem-Solving: Highly skilled in analyzing complex problems, identifying root causes, and implementing effective solutions.
• Customer Service: Committed to delivering top-notch customer support, you possess the ability to understand client needs, manage expectations, and provide prompt and effective assistance.

Key Strengths:

• Communication: Your ability to communicate technical information clearly, both verbally and in writing, ensures effective interactions with clients and colleagues alike. You listen actively, ask insightful questions, and relay complex concepts in simple terms.
• Collaboration & Teamwork: You thrive in cross-functional teams, working alongside engineers, IT specialists, and other departments. Sharing knowledge and fostering a collaborative environment are natural to you, helping to drive continuous learning and improvement.
• Project Management: With a solid foundation in project management, you can coordinate technical initiatives, prioritize tasks, manage dependencies, and meet deadlines, all while maintaining a high standard of quality.

Adaptability & Growth:

• You embrace change and adapt quickly to shifting priorities, technologies, and work environments. Your willingness to continually update your skills ensures that you remain aligned with evolving industry trends.

Additional Skills & Attributes:

• Organizational Expertise: Your attention to detail and strong organizational skills enable you to maintain precise documentation, records, and processes, ensuring that everything runs smoothly.
• Tech Proficiency: You possess advanced computer skills, including expertise in MS Office tools such as Word, Excel, PowerPoint, and Outlook, ensuring seamless execution of your tasks.
• Client-Centered: You consistently meet or exceed service expectations, achieving high customer satisfaction and maintaining the company’s reputation for quality support.

With a focus on continuous professional development and high standards of work, you’re primed to thrive in a fast-paced, dynamic environment, making a significant impact while delivering exceptional results.

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.


Responsibilities

• Provide pre-sales technical support and design IT solutions with the sales team, vendors, and partners.
• Develop and deliver technical designs, proposals, tenders, and solutions promptly to meet customer requirements.
• Ensure technical compliance and validate integrated solutions across multiple products.
• Stay updated on industry trends and products to offer expertise through presentations and demonstrations.
• Consult with prospective customers to create viable solutions and coordinate with the post-sales team for successful implementation.

Requirements

• Strong knowledge in LAN, WAN, SDN, NFV, network security, wireless technologies, cloud solutions and enterprise technologies.
• Familiarity with public sector projects is a plus.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

The Early Mental Potential & Wellbeing Research Centre’s mission is to maximise every child’s mental and emotional capital by uplifting neurodevelopmental trajectories during early sensitive periods through interdisciplinary discovery science and translational technologies.

Toward this aim, we engage in 3 major activities and thrusts:

1) Core Discovery Research, Empowering Science: Basic neuroscience research and advanced computational models to understand individual neurocognitive potential, developmental trajectories, and risk and resilience factors;

2) Translation to Clinic & Pedagogy, Empowering Practitioners: Developing precision assessment and intervention tools to optimise parent-child social and mental health within clinical, education and community settings;

3) Translation to Real-World Technologies, Empowering Families: Creating scalable solutions and real-world technologies for parents to enhance their child’s mental and cognitive wellbeing at home.

We are looking for a Project Officer who will support EMPOWER’s Centre Director, Prof Victoria Leong, in providing assistance and managing administrative and operational aspects of the Centre’s various projects.

Key Responsibilities:

• Assist EMPOWER’s Centre Director and project leads in coordinating and managing the Centre’s ongoing projects. This includes tracking project timelines, deliverables, and milestones to ensure they are met on schedule.
• Provide daily administrative support for projects, including coordinating meeting schedules, preparing agendas, and taking minutes to ensure smooth project execution.
• Assist in following up on outstanding invoices and payments to ensure timely processing.
• Provide support in managing the Institutional Review Board (IRB) process, including tracking submissions, maintaining records, and ensuring compliance with ethical review procedures.
• Help prepare project reports, presentations, and other documentation for stakeholders as needed.
• Be proactive in learning and using various online tools and project management systems. Assist in setting up and maintaining these systems for tracking and reporting project progress.
• Ensure that all records are stored and organised systematically for easy retrieval when needed or for specific purposes.
• Help coordinate logistics for project-related events, workshops, and meetings.

Job Requirements:

• A strong Bachelor’s degree in Business Administration, Psychology or IT/Computing (non-exhaustive). Fresh graduates are welcome to apply.
• Demonstrates experience in project management, ideally with a background in local universities.
• Experience working with local & international collaborators or partners in a research or commercial context.
• Demonstrates strong organisational skills to manage multiple projects efficiently. Excellent attention to detail and a proven track record of keeping accurate records.
• Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word) and experience with meeting scheduling software (e.g., Outlook, Zoom, Teams).
• Excellent written and verbal communication skills, with the ability to clearly convey information and interact with diverse stakeholders.
• Ability to quickly learn and adapt to new online systems, tools, and technologies relevant to project management.
• Collaborative mindset with the ability to work effectively within a team environment while also being able to work independently when needed.
• Experience in project coordination or administrative support in a research and academic setting is a plus.
• Interest in neuroscience or psychology research, and working with children, would be an advantage.

Candidates with a proven track-record in one or more of these areas / Fresh graduates are welcome to apply.

We will begin reviewing applications from Dec2024/Jan2025 onwards, until the position is filled, and regret to inform that only shortlisted candidates will be notified.

Responsibilities:

• Oversee distribution management for direct users and distributors.
• Drive revenue growth in the assigned territories.
• Achieve sales targets and develop plans to implement strategic business objectives aligned with the group's vision and mission.
• Proactively create new applications and communicate them to distributors.
• Collaborate with the Regional Team to provide monthly and quarterly updates on sales forecasts, budgets, sales generation, business development, and related reports.
• Utilize Salesforce as a forecasting tool to ensure accurate and well-maintained records of prospects and clients, while building a strong pipeline of opportunities.
• Support, quote, and negotiate prices, credit terms, contract agreements, and other specifications as needed.

Requirements:

• With 3 years of experience in industrial product selling.
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)
• Strong troubleshooting skills and analytical mind with problem-solving aptitude
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Good Working knowledge with VPN, firewall appliances would be an advantage
• Good working knowledge with routers, switches would be an advantage
• Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices
• Experience in hardening of OS, system and network equipment
• Experience in Patch Management
• Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.
• Entry level candidates are welcome to apply.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

IT Admin & Technical Risk Support Analyst - 12-month renewable contract

About Us:

We are committed to ensuring the safety, reliability, and efficiency of our technology systems. We are seeking a dedicated IT Admin & Technical Risk Support Specialist to join our team and provide essential administrative support to the IT and Risk Management functions. This is a unique opportunity to work in a fast-paced, dynamic environment and contribute to the management and mitigation of IT-related risks.

Job Overview:

As the IT Admin & Technical Risk Support Specialist, you will play a critical role in supporting the IT infrastructure and assisting the Technical Risk Manager in mitigating technology risks. You will be responsible for administrative IT tasks, data entry, and creating clear, engaging reports and presentations. This role requires a blend of technical knowledge, attention to detail, and strong communication skills.

Key Responsibilities:

• IT Administration Support:Manage and maintain IT systems, networks, and infrastructure to ensure optimal performance and security.
  Assist with user access management, software updates, and troubleshooting.
  Provide support for IT-related inquiries and issues from internal teams.
  
• Technical Risk Support: Assist the Technical Risk Manager with tracking and managing tech risk assessments, incidents, and mitigation strategies.
  Perform data entry related to risk management, including maintaining risk registers and monitoring risk status.
  Conduct research to identify potential IT risks and vulnerabilities within the organization’s systems.
  
• Reporting and Presentation Support:Create and design clear, visually appealing PowerPoint presentations and reports for technical risk reviews and executive meetings.
  Support the development of risk communication materials to ensure alignment across departments.
  Collaborate with the risk and IT teams to summarize data and provide actionable insights through reports.
  

Required Qualifications:

• Strong background in IT administration, including basic networking, systems management, and security protocols.
• Familiarity with technical risk management principles or willingness to learn.
• Proficiency in Microsoft PowerPoint with the ability to create visually compelling presentations.
• Strong organizational skills with a keen attention to detail and the ability to manage multiple tasks.
• Good written and verbal communication skills to interact with technical and non-technical teams.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Previous experience working in risk management or IT governance.
• Knowledge of IT security frameworks and risk management best practices.
• Proficiency with other Microsoft Office tools (Excel, Word).
• Experience in creating and maintaining reports or dashboards.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A dynamic and collaborative work environment.

Job Description

• Business Development and sales activities for IT products and solutions (Network security, OT security)
• Accountable for full sales cycle from prospecting, approaching, pitching, relationship building till deal closure
• Collaborate with other members such as Presales and Delivery team to complete the sales cycle

Requirements

• Min. 1 year of sales or business development experience in IT products or solutions
• Some knowledge in Network or security/ cybersecurity related field will be a huge plus
• High level of commitment and drive, and not afraid of cold calling/ rejections
• Able to work independently as well as in a lean team

Interested applicants please click on 'Apply' button, or send your CV directly to [email protected]

We regret that only shortlisted candidates will be notified.

Tech Grid Asia Pte. Ltd.

EA Licence: 23S1737

EA Personnel: R1222762

Job Responsibilities:

• Support & Maintenance for Servers - Assist with daily monitoring of system health.
• Support & Maintenance for End Users - Provide support for laptop and desktop issues, as well as end-user concerns related to Microsoft Windows, Microsoft Office (O365), and antivirus software. Update relevant documentation for IT asset tracking, software and license management, and user manuals and guides.
• IT Projects - Participate in various end-user projects, including hardware refreshes, software updates and improvements, replacement initiatives, and new implementation projects.

Requirements:

• Bachelor’s degree in a relevant field (i.e. IT, Computer Science or Software Engineering)
• 3 to 5 years of relevant IT experience, with hands-on expertise in the following areas:

1. Windows Server and Linux Operating Systems
2. Cloud technologies (e.g., Office 365, Azure, AWS), virtualization (Hyper-V, VMware), and networking (e.g., Cisco, Aruba)

• Strong interpersonal and communication skills.
• CompTIA A+ or Microsoft Certification is a plus.
• Ability to work both independently and collaboratively in a team environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070