Fujitsu is seeking an experienced IT Operations Manager (EUC) to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services, support end-user needs, and drive continuous improvement in our IT infrastructure.

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation: Identify opportunities for automation to improve efficiency and reduce manual tasks within IT operations.
• Support Services: Lead the IT support team to provide timely and effective support to end users, ensuring high levels of customer satisfaction.
• Project Management: Plan and execute IT projects, including system upgrades, new technology implementations, and process improvements.
• Vendor Management: Coordinate with external vendors for procurement, maintenance, and support of IT equipment and services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Provide training and development opportunities for the IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Preferred Skills:

• Experience with asset management tools and practices.
• Knowledge of automation tools and techniques.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Project Managers to join their team and contribute to their ongoing success.

Locations available: Changi / Tampines

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers
• Degree in any discipline

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Roles & Responsibilities:

• May occasionally be requested for business trip outside of Singapore for IT operations.
• Assist in setup of servers, firewalls and other network equipment for small offices
• Provide office IT support to the company employees.
• Provide vessel IT support to the crews onboard the vessels.
• Ensure all the IT issues are resolved within the stipulated time.
• Ensure assigned IT project tasks are completed within the stipulated timeline.
• Provide effective communication and customer service to the employees and the crews, in person and through phone calls and emails.
• Oversee and keep IT assets such as servers, laptops, monitors and printers.
• Update the IT asset inventory, application accounts and audit related documents regularly.
• Setup account, preparation of hardware and software for new hires.
• Participate/assist in internal and external audits.
• Prepare simple troubleshooting documentation for the staff and crews.
• Oversee IT procurement according to the company process.

Requirements:

• Bachelor’s degree or recognized Diploma in technology or computer science.
• Preferably 3-5 years or above experience working in infrastructure, network and security areas.
• Knowledge and certification in Microsoft 365, VMWare, Microsoft Hyper-V and CCNA will be advantageous.
• Strong knowledge and experience in LAN/WAN network configuration
• Able to multi-tasking and work on multiple projects simultaneously.
• Able to work independently and as part of a team.
• Knowledge in security risk assessment, audit, vulnerability scanning, data and application security is a plus.
• Excellent analytical, troubleshooting and problem-solving skills
• Excellent interpersonal skills
• Self-motivated and have drive, and ability to work independently and a good team player.

We offer attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment-related purposes only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.

The IT Audit Specialist role presents an exciting opportunity for a dynamic audit professional to enhance their expertise in technology and business operations audit within a fast-paced global agri-business. As part of the Internal Audit team, this position offers multiple avenues for professional growth.

As a Digital/Technology Audit Specialist, you will evaluate critical business systems, ITGC/application/cybersecurity controls, assess the effectiveness of internal controls, and identify process improvement opportunities. Close collaboration with the senior IT auditor and other operational/financial & SME auditors will be essential.

Key Responsibilities:

Ø Reporting and Collaboration:

· Report to the Head of Internal Audit as part of the Global Internal Audit team.

· Collaborate with the IT Audit team in a dynamic, fast-paced environment.

Ø Technology and Risk Assessment:

· Analyse and assess the security environment and application of information technology systems.

· Develop strategies to enhance system reliability, security, and integrity.

· Evaluate overall setups, identify risks, and assess controls (business process, application, and IT) against international and industry standards.

Ø Audit Execution:

· Perform detailed reviews and investigations leveraging strong technical knowledge of IT systems.

· Understand various business models and identify key value drivers.

· Execute financial statement analysis, cash flow reviews, and other financial assessments.

Ø Control Improvement and Advisory:

· Identify opportunities to enhance key controls across business and technology processes.

· Act as a trusted risk advisor on control-related matters to stakeholders at various levels.

Ø Reporting and Recommendations:

· Prepare comprehensive audit reports detailing findings, control issues, and corrective action plans for management.

· Participate in ad-hoc projects, thematic reviews, or special independent investigations as required.

Ø Stakeholder Engagement:

· Build and maintain healthy relationships with management and stakeholders.

· Travel to company locations as required to perform audit tasks and build stakeholder rapport.

Requirements:

· Bachelor’s or Master’s degree in information systems or computer science is mandatory.

· Additional qualifications in Finance, such as CA/CA Inter or a Degree in finance, are advantageous but not mandatory.

· 5-7 years of relevant IT experience, including at least 3 years in IT audit, is mandatory.

· Attained or actively pursuing professional certifications such as CISA, CISM, CISSP, or PCI DSS.

· Proficiency in SAP review (SD, MM, FI, Basis). SAP implementation & support experience is an added advantage.

· Strong analytical, interpersonal, and teamwork capabilities.

· Excellent communication skills, both written and verbal.

· Business understanding (including trading) is essential for performing the role.

Job Overview: We are looking for a proactive and customer-focused Full-time IT Helpdesk Support Executive to join our dynamic team in Singapore. You will be responsible for providing essential technical support, troubleshooting hardware and software issues, and ensuring seamless IT operations. If you are passionate about technology, possess strong problem-solving skills, and thrive in a collaborative environment, we want to hear from you!

Key Responsibilities:

•

Respond to and resolve first- and second-level support requests from PC and Mac users, either remotely or in person.

•

Assist with the installation, configuration, and maintenance of PC systems, hardware, and software.

•

Rapidly assess technical issues, diagnose problems, and identify the best solutions to resolve user inquiries, ensuring minimal downtime for end users.

•

Assist with user account management, including password resets, access permissions, and Active Directory tasks.

•

Perform routine system maintenance, updates, and ensure system security.

•

Escalate complex issues to higher-level support teams or specialists as needed.

•

Maintain a high level of professionalism and customer service when interacting with end-users.

•

Support other IT projects and tasks as assigned by the IT Manager.

•

Ensure adherence to IT best practices, security protocols, and internal guidelines.

•

Manage IT assets, software licenses, and the onboarding and offboarding processes for employees.

•

Set up and troubleshoot AV equipment, acting as the primary AV support for events and meetings.

•

Maintain up-to-date IT documentation, including details on maintenance, updates, deployments, and change requests.

1. The Vendor shall ensure that the assigned Admin Support Staff(s) are suitably qualified to support the following:

1. End-User IT Resources

2. Monitoring of the desktops/laptops leasing schedule for various subscriptions;

3. Tracking of IT Equipment due for technology refresh;

4. Tracking of IT Equipment for incoming/outgoing officers;

5. Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers;

6. Monitor leasing billing and verification.

1. WOG Services Administrative Support

2. Raising of Service Requests;

3. Monitor leasing billing and verification;

4. Monitor the software packaging and deployment status.

1. IT Asset Management

2. Manage the Configuration Management Database (CMDB);

3. Receipt of assets delivered;

4. Handover of assets to AFM for IT Resource provisioning;

5. Monitor the utilisation of hardware/software/licences;

6. Assist in assets disposal;

7. Asset Tagging.

1. General Support

2. Preparation, sending and uploading of advisories/announcements;

3. Administration of mailbox (handling of standard queries e.g. about tech refresh, printer, token replacement, etc);

4. Sourcing for small value purchase peripherals;

5. Testing of IT Services;

6. Physical Keys management;

7. Any other Ad-hoc duties when required.

1. Mobile Devices Support

2. Preparation of Mobile Devices;

3. GoMAX provisioning;

4. Apple/Google accounts creation;

5. GoMAX forms filling and submission;

6. Mobile OS upgrade and Software Installation/Uninstallation;

7. Monitor the various services billing and verification.

ADVANTECH is the world leader in Embedded & Applied Computing, eAutomation and Industrial & Network computing platforms. With a global presence and an extensive network of offices worldwide, we manufacture and integrate advanced industrial computing platforms and provide system expertise to system integrators for their solution needs.

In ADVANTECH, Our culture empowers our people to achieve their true potential and creativity. We believe in sharing success with our people and in listening to the many voices that work together to support our single vision. We are looking for aspiring talents to join our fast-growing and dynamic organization as:

Responsibilities:

This role accountable for effective support on IT related activities below:

• Collaborate with local HR and headquarter HRIS team to update and maintain accurate data within Advantech HCM databases.
• In charge of MIS to support all office equipment setup and maintenance, including security patch updates
• Liaise with HQ IT teams for support on new headcount on board request which include application for new email address, grouping, phone extension.
• Maintenance and troubleshoot for iCTOS system and reports
• Maintenance on Power BI existing dashboard which include importing of data and managing user access
• Ad hoc request relate to software support

Qualifications:

• Bachelor's degree in Information Technology or related field.
• Experience with Data Management and Analysis software, particularly in SQL Server, PowerBI and Denodo.
• Experience developing ASP.NET MVC applications with C# and Javascript.
• To have the relevant Technical skills to support existing and new computing devices like desktops, notebooks, network equipment with knowledge of Windows Operating Systems.
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders at all levels.
• Ability to handle sensitive information with discretion and maintain confidentiality

We offer 5 days work week & attractive remuneration package for successful candidate

IT Administrator Job Responsibilities:

1. Provide IT Support and Assistance: Serve as the first point of contact for co-workers, delivering efficient and proactive support for everyday IT requirements, ensuring smooth operational workflows.
2. Hardware Maintenance and Troubleshooting: Offer comprehensive support for hardware, including printers, monitors, desktop PCs, laptops, and smartphones, ensuring seamless functionality and compatibility across various platforms.
3. Software Subscription Management: Monitor the expiration of key software subscriptions, including Windows OS, antivirus programs, Microsoft Office, Adobe products, Google Gmail, Network (Starhub) and etc. Obtain competitive quotations from suppliers and coordinate timely renewals to avoid disruptions.
4. Systems and Network Optimization: Conduct routine IT support activities to maximize system and network performance, ensuring continuous server accessibility to meet business operational needs.
5. Troubleshooting and Incident Response: Perform thorough troubleshooting of workstations, servers, network devices, and hardware failures, minimizing downtime and ensuring swift resolution to maintain productivity.
6. Data Backup and Recovery: Oversee and manage system backup processes, ensuring data integrity and the ability to restore critical systems effectively when required.
7. User Account Management: Configure and maintain user accounts, permissions, and passwords, adhering to security best practices and facilitating seamless access control.
8. Audio-Visual System Support: Set up and maintain audio-visual systems for meetings and presentations. Troubleshoot and resolve issues to ensure professional and uninterrupted events.
9. IT Solution Implementation: Configure and install IT solutions, such as Print Queue Management Software, at the School Center. Collaborate with on-site IT personnel to resolve network or configuration issues and ensure optimal performance.
10. Administrative Support: Assist in administrative tasks as needed, contributing to the efficient operation of the IT department and organizational goals.
11. Ad-Hoc Responsibilities: Undertake additional duties assigned by the Manager, demonstrating flexibility and commitment to organizational success.

Interested parties are invited to submit their applications to: [email protected]

Job Title: IT Support Engineer
Duration: 1-Year Contract (Potential for Extension)
Location: Singapore

About the Role:
Our client is seeking a skilled and proactive IT Support Engineer to join our team on a 1-year contract with the possibility of a long-term opportunity. This role requires a dynamic individual with strong technical expertise, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Provide first and second-level IT support to resolve hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems in collaboration with cross-functional teams.
• Maintain, monitor, and update systems, ensuring high availability and performance.
• Manage and track IT assets, ensuring compliance with organizational policies.
• Install, configure, and upgrade IT equipment, including laptops, desktops, and peripherals.
• Provide user training and create documentation for IT processes and troubleshooting.
• Ensure adherence to data security protocols and company IT standards.
• Escalate unresolved issues to third-level support or vendors as required.

Requirements:

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Minimum of 3 years’ experience in IT support or a related role.
• Proficiency in Windows and Mac OS environments.
• Hands-on experience with Active Directory, Office 365, and basic network troubleshooting.
• Familiarity with hardware and tools is an advantage.
• Strong communication and interpersonal skills to interact with users and stakeholders effectively.
• Ability to prioritize tasks, work independently, and handle multiple assignments concurrently.

Why Join Us?

• Opportunity to work with a leading global technology company.
• Exposure to diverse and challenging IT environments.
• Competitive remuneration package and potential for long-term engagement.

Application Process:
Interested candidates are invited to send their updated resumes to [email protected]

EA Licence No. 91C2918 and Personnel Registration No. R2096241.

PKF-CAP LLP is a member firm of PKF International Limited which is a network of legally independent professional service firms providing audit and assurance, accounting, tax, corporate recovery and insolvency, corporate finance, and financial advisory services to clients in more than 100 countries around the world.

In Singapore, we are a dynamic and growing risk consulting practice looking for hard-working and ambitious professionals to join us.

Our values are simple yet powerful. We believe in passion, hard work, and dedication to client service and reward our people for performance and contribution to the firm. Our people learn from job experience as well as training conducted by Directors, Managers, and external trainers. At PKF-CAP LLP, we grow ourselves by inculcating a culture of learning and thriving on our creativity to solve business challenges.

Our clients include listed companies and non-profit organisations.

The IT Auditor is responsible for assessing the risks associated with a company's information technology systems and designing and implementing audit procedures to mitigate these risks.

Responsibilities:

• Assess the risks associated with a company's information technology systems, as part of statutory audit and internal audit
• Recommend design and implementation procedures to mitigate these risks
• Communicate audit findings to management and other stakeholders (Audit Committee)
• Stay up-to-date on the latest trends in information technology auditing.
• Qualifications:
• Bachelor's degree in accounting, auditing, or information technology.
• CPA or CISA certification.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team

Location:

Changi

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.
• Any other ad hoc duties assisgned by your supervisors.

Requirements & Qualifications

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Over-all 5-8yrs in experience Information technology related industry as sales/Business development executive
• Must have at least 2yrs Selling Enterprise Solution or Services with experience in Software license sales. Experience in Singapore and should be familiar with the local and regional markets.
• Responsibilities include:

· Involves cold calling and lead generation

· Handling of existing and new clients and to provide solutioning.

· Identify and develop new business opportunities. Conducting sales presentations to IT Heads and Managers. Plan and strategize on selling process to closure of the deal.

· Establishing good business relationship with clients and understanding their needs, identifying their every individual wins so to understand them for strategic planning purposes, educate and provide them with the suitable solution/ consultancy services that they require

· Participate in seminars/events and network to generate prospects

· Liaise and build relationship with OEM

· Work closely with internal Pre-sales-Technical consultants and to ensure the client requirements are met to submit proposals/quotes

• Qualification and others requirements:

· Degree or diploma in Sales/Marketing desired

· Related work experience with ISV/Software Solution vendors will be highly advantageous.

· Should have good experience in MS-Office

Roles & Responsibilities

• Provide on-site support to all our offices in Singapore.
• Serve as point of contact for all inbound service requests from users.
• On-site support for desktop applications, emails, printers and other hardware and networking related issues.
• Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
• Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
• Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
• Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
• Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
• Provided simple application trainings to end-user as required.
• Implement and audit necessary controls and procedures to protect information according to IT policies.
• Provide operation support to system and network administrator and vendors.
• Assist Finance Managers on IT Asset Management processes.
• Provide assistance to Public Relations Manager on the management of websites and hosting services. (optional)
• Create and ensure network documentation and diagrams are up to date.
• To produce reports using Microsoft Word, Excel or PowerPoint for reporting purposes.
• Oversee IT Vendor performance and report to Management
• Office Security management

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.(optional)
• Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
• Willing to travel between offices and to support business operations.
• Ability to manage IT projects is preferred.

Job Responsibilites

• Handle and implement IT-related Project
• Liaise with external provider on IT related services
• Provide assistance on day-to-day IT-related jobs.
• Maintain IT-related System.
• Handle and implement marketing related activities
• Assist General Manager in implementing other projects assigned by the management.

• Requirement
• Education: Min. Diploma/Higher Nitec
• Career Level: Entry Level
• Proficient in Microsoft Office
• IT knowledge/background

IT Executive

Responsibilities:

1. Provide IT and network support including system installation, configuration and upgrading (on-site and/or remote technical assistance to end-users).

2. Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.

3. Documentation of all the IT assets, user information, VOIP lines, data lines and software licenses and maintenance.

4. Protect data, software, and hardware by coordinating, planning and implementing network security measure.

5. Troubleshoot, diagnose and resolve hardware, software and network problems.

6. Managing of IT assets and assists in decision making on acquiring IT assets.

7. Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.

8. Office 365 maintenance – creating email IDs / Teams for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.

9. Assists with the implementation of any new system and technology that will improve work processes and member experience.

10. Work with all stakeholders to identify and provide responsive support on IT requirements

11. Monitor the office network and firewall within a secure environment for enhanced protection.(DHCP, Firewall policy, Access point, Vlan)

12. Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition

13. Regular update antivirus-related tools and window-related system patches.

14. Domain maintenance

Others:

1. Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business

2. Ready to be on-call and provide site support when needed

Requirements:

1. Min. Diploma in Information Technology or its equivalent;

2. 3-5-years exposure in desktop/Helpdesk support;

3. Excellent in hardware, software, network, and server troubleshooting;

4. Ability to work in a fast-paced environment;

5. Bilingual in English and Mandarin (Write and Read)

6. Good communication and interpersonal skills;

7. Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

8. Strong in business operation support

Established ICT Organisation is seeking Singaporean to join in 1 Yr Project Renewable role as IT Service Delivery Manager (Project Mgmt & ITIL Service Mgmt)

Mon to Fri Office Hours

Min IT DIP with 3-5 yrs relevant IT Project work experience

Remuneration: Basic + HP Claim + Performance Bonus at the end of 1yr

Overview of role:

The service manager is a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. The service manager is required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. He/she shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

Responsibilities:

• Ensure all assigned projects are initiated and executed with proper handover/takeover
• Ensure all necessary project purchases are planned and executed
• Ensure all project billing and invoices are issued timely
• Establish and prepare maintenance agreements and plans to deliver contractual obligations to clients such as preventive maintenance plans and monthly report.
• Track and manage the all maintenance contracts and provide quality support to clients
• Provide regular project progress updates to project stakeholders, customers and internal management team
• Manage the scope definition and change control mechanism when dealing with scope creep
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Organisation's management team
• Work closely with Operations teams to ensure all incidents are closed timely within the contractual service level agreement (SLA)
• Able to work with sales and operations team to identify inventory end-of-life support, pain points encountered and discuss suitable alternatives with clients
• Ensure respective vendors support and the Organisation's operations team is ready to support new contracts
• Provide concise and professional communications with customers on issues encountered
• Update monthly projects financial forecasts and improve project margins where possible to meet financial KPIs
• Adhere to best practices, techniques and standards throughout entire project duration

Our Requirements:

• Min IT Dip /Degree
• 3-5yrs IT Project Management or IT Service Delivery work experience
• Able to communicate effectively in both English & Mandarin to key stakeholders in projects
• Immediate availability or short notice will be at an advantage
• Incumbent will be subject to standard Gov OSA submission and standard project clearance.
• Possessed PMP or ITIL Service Management is a Plus Point

As a IT Manager | Desktop Support, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: CBD

Responsibilities

• Take charge of the framing, execution, and deployment of SAP IT projects using the most appropriate method (Agile, KISS, etc.)
• With the Business Analyst, carry out preliminary projects, participate in the construction of offers, and support projects before the appropriate bodies
• Ensure the design of the project (specifications, subdivisions, deliverables, acceptance criteria, etc.) in coherence with the framing of the Business Analysts, roadmaps, architecture and Security rules, and the IT strategy
• Manage the execution while respecting the scope, quality, schedule, and cost commitments as defined in the specifications and governance committees
• Manage the execution of solutions by leading teams and subcontractors
• If necessary, manage supplier tenders and control compliance with contractual commitments
• Define and implement appropriate governance and, in connection with the Delivery Leader, its transfer to operations, maintenance, and support
• Build and organize the documentation corpus
• Define and implement reporting and communication to clients, management, and across the IT department
• Define and implement ppropriate governance
• Guarantee and report deadlines (planning, progress) and control budget and invoicing
• Contribute to the change management induced by the project

Requirements

• IT professional with minimum 5+ years of experience in project implementation and cross-functional coordination within a team.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Mastery of project management methods
• Experience in Design and application architecture (ERP systems and peripherals)
• Autonomous, curious, influential, pragmatic, attentive to clients, adapts communication to the level of interlocutors
• Client relationship and ability to lead cross-functional topics and good knowledge of change management methods
• Sensitivity to the needs and constraints of operational Support teams managing the Run of solutions
• Min 3 years' experience in of SAP ECC6 , FICO, SD.
• Ability to analyze and synthesis skills - teamwork - ability to communicate - sense of service - autonomy- transversal work
• Knowledge of other ERP (S/4H, MBC, etc.), ability to manage projects in AGILE mode

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

Our client is a global financial institution, and they are looking to hire a skilled IT Risk and Compliance Manager to take charge of technology risk initiatives across APAC region. This role involves working closely with various teams to strengthen IT Governance, Risk, and Compliance (GRC) frameworks and ensure regulatory adherence.

Job Responsibilities:

• Lead regional IT GRC activities, including risk reporting, audits, and control reviews.
• Conduct control self-assessments and independent control testing.
• Advise technology teams on risk management, resolving issues, and enhancing controls.
• Develop risk mitigation strategies and support governance tasks like KRIs and frameworks.
• Refine IT policies and processes to align with industry standards.

Job Requirements:

• Minimum of 5 years’ experience in IT risk, control, or audit experience, preferably in financial services.
• Strong understanding of cyber risk management and regulatory compliance requirements such as MAS TRM.
• Excellent stakeholders’ management skills.

If you are passionate about driving IT risk excellence and building resilient systems, apply now to join our team!

1. JOB DESCRIPTION

Job Title

IT infrastructure and security officer

Occupation

IT INFRASTRUCTURE MANAGER

Job Description & Requirements

Position: IT Infrastructure and Security Manager - Asia Region
Employment Type: Permanent
Salary: SGD 4,000 - 5,500 (depending on skill level and experience)
Location: Singapore
Regions Covered: Singapore, Malaysia, Cambodia
Benefits: Annual leave, Sick leave, Hospitalisation leave

Company Overview:
We are a leading multinational company seeking a highly skilled IT Infrastructure and Security Manager to oversee our IT infrastructure and security operations across the Asia region. This pivotal role will be based in our Singapore office, covering Singapore, Malaysia, and Cambodia. If you are an experienced IT professional with a passion for technology and a commitment to maintaining high standards of security and compliance, we invite you to join our dynamic team.

Key Responsibilities:
As the IT Infrastructure and Security Manager, you will ensure strong IT governance and management in line with the company's internal policies and procedures. Your responsibilities will include:

• Identifying and implementing improvements to IT infrastructure, security, and business solutions, covering networks, servers, firewalls, printers, computers, Wi-Fi, ERP software, and VoIP systems.
• Managing network and system administration, including servers, databases, and cloud platforms to ensure optimal performance and security.
• Participating in the development, revision, and implementation of IT policies, guidelines, and standards.
• Conducting security audits, vulnerability assessments, and ensuring effective logging, monitoring, and response to security events and vulnerabilities; enforcing physical security measures.
• Managing identities and access controls using systems like Active Directory/EntraID; implementing secure protocols and multi-factor authentication.
• Reporting to management on the performance of IT infrastructure, including system outages, security issues, and vendor services.
• Ensuring compliance with data protection regulations and supporting business continuity and disaster recovery planning.
• Staying current with industry trends and technological advancements; driving continuous improvement and innovation in IT practices.

Qualifications:

• Proven experience in IT administration and security management, including identity management, access control, and incident response.
• At least 5 years of experience with desktop computers, laptops, servers, and networking devices (switches, routers, firewalls), and identity management systems (e.g., Active Directory). Working experience with Cisco and Cisco-Meraki firewalls is an advantage.
• Strong knowledge of network and system administration, including servers, databases, and cloud platforms (AWS, Azure).
• Experience with Windows operating systems (Windows 10 and 11, Windows Server 2008, 2008 R2, 2012, and 2022) setup, management, maintenance, backup, FTP, etc.). Working experience with Linux operating systems is an advantage.
• Experience with Microsoft SQL Server, MySQL, and other database systems
• Proven experience in IT security management, including conducting security audits and vulnerability assessments, and patch management
• Innovative mindset with a focus on continuous improvement and staying current with industry trends.
• Excellent communication and interpersonal skills in English, both oral and written.
• Familiarity with local data protection regulations.
• Strong ability to manage vendor relationships and ensure compliance.
• Certification in relevant IT and security domains is a plus.
• Ability to start immediately or with a short notice period.

Why Join Us?

• Opportunity to work in a dynamic and innovative environment.
• Play a critical and exciting role in securing our IT infrastructure across multiple countries.

How to Apply:
Interested candidates are invited to submit their resume and cover letter to [your email] by [application deadline]. Please include "IT Infrastructure and Security Manager - Asia Region" in the subject line of your email.

We look forward to welcoming you to our team!

Responsibilities:

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable termss
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Requirements:

• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus
• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. or send your resume to “[email protected]”

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

EA Personnel Reg No: R22106436

Roles & Responsibilities

• Support discussions with stakeholders to understand business needs and user requirements.
• Support the requirements analysis.
• Support the development of program logic for new applications and features.
• Follow established guidelines or policies throughout the development process to ensure programs are created in compliance with best practices and standards.
• Participate in code reviews and provide constructive feedback to ensure code quality.
• Support testing of the developed applications.
• Develop documentations for functional specification, technical specification, test script, user guide, etc.
• Provide 1st level application support to SAP ECC and its integration. Investigate issues and conduct root cause analysis.
• Apply bug-fixes.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 2-4 years of hands-on experience as an SAP Developer with expertise in SAP ABAP, Webdnypro ABAP and other relevant SAP technologies.
• SAP Certification in ABAP will be a plus.
• Knowledge of SAP modules such as FICO, MM, SD, PS and HCM.
• Experience with SAP or non-SAP integration tools e.g., SFTP, IDocs, RFCs, etc.
• Possess strong analytical, debugging and performance tuning skills.
• Ability to work independently, efficiently manage tight timelines and expectations and produce high quality deliverables.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Reporting line:

• IT Department (DSI)
• Direct collaboration with ADENES General Management and ADENES Asia BUs

Main tasks:

Loss Adjuster and Business Solutions Expertise

A solid understanding of the Loss Adjuster profession is required.

Prior experience with the insurance expertise tools suite developed by the Adenes group is preferred.

Proficiency in Ello World is necessary to assist with its integration and facilitate cooperation between the companies within the Adenes group.

The ability to leverage this knowledge to enhance business solutions and foster collaboration across various teams is essential.

1. Main mission

• To deliver all the processes, tools and partnerships required for the final establishment of an IT department for ADENES Asia.

2. Progressive transition

• Accompany the transition of the current ADENES France activities to activities exclusively dedicated to VRS Asia Pac, according to the priorities defined by:

i) The VRS Asia Pac BU

ii) ADENES General Management

iii) IT Department

Key objectives:

• Develop and implement an IT infrastructure tailored to the needs of VRS Asia Pac.
• Identify, select and integrate the necessary tools to meet local and international requirements.
• Establish strategic partnerships with local and global service providers.
• Standardise and document all processes to ensure the sustainability and scalability of the department.
• To ensure a gradual and coordinated ramp-up of activities in collaboration with internal stakeholders.

Skills required:

1. Technical and operational

Proven experience in managing IT infrastructures (Windows Server, Linux, Azure).

Strong expertise in Microsoft 365 administration, including multi-tenant organizations, Intune, and M365 Defender. Proficiency in monitoring and supervision tools. Expertise in scripting and automation with a good understanding of development and the ability to challenge application development.

Proven track record in Agile project management, particularly in cloud deployment and solution integration.

Experience in training teams on IT best practices.

Comprehensive understanding of security policy implementation, with experience in managing security incidents, SOC analysis, and incident response planning.

Solid knowledge of endpoint security and IT risk assessment, including identifying threats and deploying tailored solutions.

• Expertise in IT project management.
• In-depth knowledge of ITIL or similar processes.
• Experience in setting up IT structures internationally, ideally in the Asia-Pacific region.

2. Soft Skills

Strong interpersonal communication abilities, capable of bridging technical and non-technical stakeholders.

A strategic mindset to align IT initiatives with business objectives, ensuring effective problem-solving and decision-making.

High adaptability and effectiveness in cross-cultural, international work environments, enabling smooth interactions with diverse teams and stakeholders.

• Ability to work with multicultural teams.
• Excellent communication and cross-functional project management skills.
• Autonomy and initiative.

Profile sought:

• Education: Master's Degree or equivalent in computing or IT project management.
• Minimum Years of Experienced: 6 to 7 years

Working conditions:

• Location: Based in Singapore, with frequent travel in the Asia-Pacific region.

Language Proficiency:

• Excellent proficiency in both English and French required.
• Good German and Arabic skills are valued