Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

We are looking for a detail-oriented and proactive IT Engineer to join our team. In this role, you will be responsible for managing and enhancing our IT infrastructure and applications. You will handle operational tasks ranging from deployment to security management, ensuring that our systems are efficient, secure and reliable.

Responsibilities includes but are not limited to:

· Managing and executing operational tasks relating to IT infrastructure, systems and applications.

· Performing deployment activities, including software installation, configuration changes, and system updates/patches.

· Ensuring the security and stability of IT systems by applying patches, security updates, and conducting vulnerability assessments.

· Monitoring system performance, troubleshoot issues, and provide timely resolution to minimize downtime and maintain optimal system functionality.

· Collaborating with cross-functional teams to identify and implement process improvements and automation strategies.

· Maintaining documentation of system configurations, procedures, and troubleshooting steps.

Requirements:

· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

· Proven experience in IT operations, systems administration, or a similar role.

· Strong knowledge of operating systems (e.g., Windows, Linux), network protocols, and server hardware.

· Understanding of security principles and best practices, including patch management and vulnerability assessment.

· Proficiency in scripting languages (e.g., PowerShell, Python, Bash) to automate tasks and streamline operations.

· Ability to assist with troubleshooting issues and propose resolutions.

· Good communication skills, with the ability to collaborate effectively with technical stakeholders.

· Strong attention to detail.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

We are seeking a highly skilled and motivated Assistant IT Manager to oversee and manage the effective operation of our company’s IT infrastructure. This role requires a balance of technical expertise, project management, and strategic leadership to ensure our IT systems are aligned with the company’s objectives, security requirements, and business needs. The successful candidate will demonstrate strong leadership, a solid understanding of industry best practices, and a proactive approach to solving complex IT challenges.

Key Responsibilities:

1. Leadership and Strategy: Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations. Drive the delivery of high-quality IT services to meet business needs and strategic goals.
2. IT Planning and Implementation: Develop and execute IT strategies, plans, and initiatives to ensure data security, optimize organizational effectiveness, and drive innovation. Identify and implement advanced IT solutions that improve business operations.
3. Project Management: Manage the full lifecycle of IT projects, from planning and conceptualization to execution. Ensure comprehensive documentation, clear project timelines, and adherence to budgets.
4. Process Improvement & Digital Transformation: Identify and lead internal projects aimed at enhancing process efficiency, promoting digital transformation, and streamlining workflows.
5. IT Security: Develop and enforce IT security strategies, policies, and procedures to protect company data and assets across headquarters and multiple operational locations. Oversee the implementation of security measures and ensure compliance with best practices.
6. Policy Development & Compliance: Establish and enforce IT policies, including IT asset lifecycle management, and ensure compliance with regulatory requirements. Develop procedures for safeguarding data and recovering information assets in the event of a disaster.
7. Industry Awareness and Recommendations: Stay up to date with emerging IT trends and technologies. Provide informed recommendations to senior management regarding the protection, storage, and optimal use of data to enhance organizational effectiveness.
8. Asset Management: Oversee the management of IT assets and inventories, ensuring accurate tracking and reporting.
9. Service Management: Manage service level agreements (SLAs) to ensure timely and efficient responses to user requests and queries, ensuring high customer satisfaction.
10. Documentation and Reporting: Ensure that all IT infrastructure, software licenses, and system configurations are properly documented. Maintain clear and accurate records of all software modifications and updates.
11. Training and Development: Design and conduct training sessions for end-users on IT systems, tools, and best practices to promote effective use of technology within the organization.
12. Ad-hoc Projects and Tasks: Assist with any other IT-related projects or tasks as required to support the business.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Minimum of 5 years of experience in IT management or related fields, with at least 3 years of experience in project management.
• ITIL Certification or equivalent is highly preferred.
• Strong knowledge of data management, network security, and governance best practices.

About the Company

The client plays a crucial role in connecting suppliers of semiconductors and other electronic components with businesses across various sectors, facilitating the smooth flow of essential technology products. They are a subsidiary of global trading group.

Our client is seeking a highly motivated and experienced IT Assistant Manager/Specialist to join their dynamic team. In this critical role, you will be responsible for overseeing all aspects of IT infrastructure and support across their local and regional operations.

Key Responsibilities

Local IT Management

• Act as the primary IT point of contact for our client.
• Ensure compliance with all relevant IT regulations, including company-wide standards and internal our client's policies.
• Manage and troubleshoot IT-related issues, including network, PC, and Wi-Fi connectivity.
• Administer network and IP addresses.
• Maintain an accurate inventory of IT assets.
• Develop and maintain internal IT policies and procedures for our client.
• Manage relationships with external IT vendors and service providers.
• Collaborate closely with related company on IT requirements.
• Provide IT support for warehouse operations, including barcode printers and handheld terminals.

Regional IT Project Support

• Provide technical support to regional offices in Malaysia, Philippines, and Indonesia.
• Gain a comprehensive understanding of our client's overall network architecture.
• Communicate and collaborate effectively with HQ on IT issues.

Qualifications & Experience

• Diploma or equivalent in Information Technology or a related field.
• Minimum 5 years of experience in IT management or a similar role.
• Proven experience in managing local and regional IT infrastructure.
• Strong understanding of networking concepts (LAN/WAN, TCP/IP, etc.).
• Experience with PC hardware and software troubleshooting.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel internationally to Philippines, Malaysia, Indonesia, and India.

Working Location: Singapore, Central

Apply online or feel free to contact me directly (via email: [email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Lim Ting Yee (R23116601)

JAC Recruitment Pte. Ltd. (90C3026)

Roles & Responsibilities:

• Manage Channels, Client Lifecycle & Compliance testing across the platform.
• Work with IT Project Manager, System Analyst, Business Analyst, and testing vendor to define and agree on testing strategy, scope and coverage.
• On board new test resources and ensure appropriate planning is done.
• Manage testing vendor team and handle statement of work.
• Support testing team throughout test cases design and execution of test cases.
• Review test scenario and test cases created.
• Co-ordinating with various teams to ensure testing schedule and deadlines are met.
• Reviewing deliverables such as Test cases, Test plans, Requirement Traceability Matrix, Closure reports, daily and weekly status reports.
• Track and manage defects throughout the test period until closure and sign off for the SIT, UAT, Regression and performance testing.
• Monitor progress of test execution to ensure meeting testing timeline.
• Ensure all of testing deliverables are met and the OCBC procedures and processes are adhered too.
• Conduct Defect management meeting with development vendors/internal teams and UAT users.
• Solution upcoming projects to provide the testing cost for those initiatives.
• Planning, monitoring, and control of all testing activities and tasks.

Qualifications

• Proven working experience in test delivery with 10+ year of relevant experience in banking and Finance, with 5+ years of Test Management experience.
• Strong testing domain in Client onboarding for Wealth Management and MSCRM experience is a MUST and the candidate needs to have the skillset listed in table below:

Skillset

Domain and Product Knowledge

• Extensive working Knowledge on Client lifecycle (Client Onboarding, Client Maintenance, Account Mandates, Client Periodic Reviews, Account Closure) is required.
• Comprehensive knowledge on Compliance requirements for Private Banking customers (Name screening, Risk scoring, Client Suitability Reviews, Source of Wealth validation, AML, Suspicious Transaction reporting) is required.
• Comprehensive knowledge on interfaces involved in supporting the Private Banking customers and accounts services.
• Comprehensive knowledge on MSCRM. Is required
• Extensive knowledge on Digital Channel implementation (Web, and Mobile) for Front Office users, IAM users and Clients.
• Comprehensive knowledge on Client Reporting and Regulatory Reporting.
• Good knowledge of SDLC processes, testing methodology and different types of testing.
• Strong domain knowledge in Client Lifecycle Management Digital Channels is a MUST
• Familiarity of testing tools such as JIRA, Confluence etc.
• Experience in a wide variety of testing efforts, techniques, and tools.
• Good vendor management skills and proven experience in stakeholder management.
• Experience in resource management and leading the team.
• Excellent communication (spoken and written) skills, able to work independently and as a team player.
• Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree is a plus.
• Relevant certifications (e.g. ISTQB Certified Test Manager) are highly desirable.

Role

Offer IT Services and Solutions to customers

Job Scope

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirements

• Having strong business-related knowledge, conscious and sensitive to business practices, Ability and desire for sales job with a confident and determined approach, Matured, proactive and able to work independently with minimal supervision
• Should be capable of thriving in the competitive market
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility, and determination
• Team player and able to work under fast-paced environment

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Company’s Profile (PM)

As a security solutions provider has been established for more than 25 years, they have garnered a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a skilled Project Managers to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, Standard Office Hours

Our Project Managers are responsible for full IT and engineering project delivery life-cycle which includes contract negotiations, risk management, financial budgeting and cost management, project scheduling and tracking, scope management, resource planning, project reporting and stakeholders management.

Responsibilities:

• Accomplish strategic objectives by overseeing multiple project activities
• Manage IT and engineering project delivery life-cycle within scope, schedule and budget and standards within regulations and compliance.
• Responsible for all stages of full turnkey project deliveries covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are defined and communicated to stakeholders
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish risk management plan to identify and review potential risks and mitigation actions
• Manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements:

• Min. Degree in IT / Computer Science / Engineering, or equivalent
• Possess Project Management certifications (e.g. PMP, CITPM)
• Min. 4-5 years’ experience in managing large-scale multi-million dollar IT and engineering integration projects and cross-functional delivery teams
• Good knowledge on large-scale management of multi-service line teams, with strong service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations
• Knowledge of security requirements and implications relating to government security standards would be advantageous

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

• Handle day-to-day operation
• Meet account SLA deliverables
• Manage customer escalation
• Manage operation team and operation cost
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Escalation are managed and perform timely updates
• Ensure SLA and SLA reporting
• Track cost and drive cost saving
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 3 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank environment
• Salary up to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

We are looking for a skilled IT Security Engineer to join our client for a 1-year direct contract. The successful candidate will bring strong expertise in information security and hands-on experience managing security projects from start to finish.

Responsibilities:

• Lead and execute security projects across various domains, including endpoint, network, and application security.
• Implement and manage security tools, such as Web Proxy, Endpoint Protection, Email Security, and Vulnerability Scanners.
• Assess system security through threat modeling and propose effective solutions.
• Explore and integrate emerging security technologies to strengthen the organization’s security posture.
• Collaborate with teams to ensure secure deployment and operation of cloud environments.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Security, or a related field.
• 5 years experience in IT Security, with deep expertise in one or more security domains.
• 3 years hands-on experience in end-to-end IT security projects or project delivery.
• Familiarity with security tools and frameworks.
• Security certifications (CISSP, CISM, AWS Certified Security, etc.) are highly desirable.
• Experience with cloud security is an added advantage.
• Thrives in fast-paced and demanding environments.

This role is a great opportunity to work on impactful security projects in a dynamic environment.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Description:

Technical Support:

• Respond to and resolve IT support requests via phone, email or ticketing system
• Diagnose and troubleshoot hardware, software and network issues
• Install, configure and maintain computer systems and software applications

Hardware and Software Management:

• Manage the setup and maintenance of laptops, printers and other IT equipment
• Perform regular updates, patches and upgrades to ensure optimal performance and security

Network Support:

• Assist in maintaining LAN/WAN connectivity, Wi-Fi setups and VPN configurations
• Identify and resolve network related problems, including internet outages and connectivity issues

Incident and Problem Management:

• Log and track issues using a Service Desk Management tool
• Escalate unresolved problems to higher-level support teams or vendors
• Follow-up to ensure timely resolution of incidents

Security Compliance:

• Support adherence to IT security policies and procedures
• Assist with data backups and cybersecurity measures
• Maintain an accurate record of all service assets and configurations

Job Requirements:

• Applicant MUST meet these minimum qualifications to be considered an applicant
• Minimum 5 years of IT support or equivalent experience
• BS in Computer Science, Information Technology, or related field or equivalent experience preferred
• Experience in administration of Microsoft technologies such as Active Directory, Office 365, SharePoint
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
• To possess relevant certification with ITIL frameworks; Microsoft Certified
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal abilities
• Pleasant attitude, approachable and friendly demeanor
• Ability to manage time and multitask effectively
• Patience and adaptability in handling technical issues and working with users of varying technical proficiency

IT Technical Specialist

• 12 months contract, renewable
• Work location: Tai Seng

Responsibilities

• Deliver presentations to customers, highlighting the advantages of the Company's Electronic Shipping Solutions. Alternatively, collaborate with the commercial team to jointly present and showcase these benefits.
• Guide customers through the initial phases of implementing the Company's Electronic Shipping Solutions, ensuring a comprehensive understanding and proper execution.
• Assist customers in resolving queries and issues related to the Company's Electronic Shipping Solutions.
• Provide technical escalation support for any issues related to the Company'sElectronic Shipping Solutions.
• Ensure that the configuration and upkeep of the Company's Electronic Shipping Solutions adhere to IT policies, encompassing version control and label format.
• Act as a backup resource for the Customer Facing IT Helpdesk whenever need arises to offer assistance to address customers' the Company's Electronic Shipping Solutions queries and problems.

Requirement

• Diploma / Degree in Information Technology or equivalent.
• 1 year experience in IT customer support, preferably with experience in eCommerce related industry.
• Comfortable with facing customers/users.
• Excellent communication and interpersonal skill

Role: System Engineer

Benefits:

Fixed Basic Salary: $4,000 to $4,500 per month

Performance Bonus

Mobile Allownace: Maximum $50 per month

Transport: When needed (Subject to PM's approval)

Working Hours:

Monday to Thurdsday: 8.30AM to 6.00PM

Friday: 8.30AM to 5.30PM

Mandatory Skill: Aruba Clear Pass

Preferred Skill: Cisco Catalyst Switch

Responsibilities:

• Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.

• Support operations such as production networks in a hyper-scale and heterogeneous environment.

• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

• Anticipate potential operational risks and develop strategies to mitigate/minimize.

• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.

• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.

• Escorting of vendors when needed.

Requirements:

• Degree/Diploma in IT / Computer Science / Engineering or equivalent

• Experience in a System Integration environment and/or implementing Network systems is a plus

• Familiar and experienced in Palo Alto Firewall and Clearpass

• Certification in Network related products will be a plus.

• Good interpersonal and communication skills with ability to explain technology from a customer perspective

• Strong analytical and problem-solving skills.

• Good communication, team player and written skills.

• Positive working attitude and passionate in information security

Company:
Our client is a prominent global IT service provider that excels in custom software design, IT consultancy, and infrastructure management. They deliver high-performance, large-scale systems like API Gateways and message queues, ensuring smooth global operations and enhanced system reliability. Their comprehensive IT solutions help businesses eliminate challenges, optimize resources, and boost productivity.

Key Requirements:

• At least 5 years of experience in team leadership, including managing budgets, schedules, and resources.
• Proven project management experience across multiple projects.
• Expertise in OnPrem, Cloud, Network, and Server operations for cost estimation.
• Strong communication skills in English; knowledge of Japanese and Mandarin is a plus.
• Bachelor’s degree in any discipline.
• Ability and willingness to adapt to new technologies.
• Capability to work independently in a fast-paced environment.
• Familiarity with cloud services-related software and hardware is advantageous.
• Knowledge of security services-related software and hardware is beneficial.
• Experience with software-defined data centers or cloud service infrastructure projects is a plus.
• Willingness to travel for project assignments is beneficial.

Key Responsibilities:

• Manage team budgets during closing periods and annual budgeting or forecasting.
• Accurately allocate and manage resources.
• Oversee internal proposal processes before sharing with customers.
• Support PMO checks as needed.
• Facilitate knowledge transfer and operation handover between project and operation teams.
• Manage relationships with business partners and vendors.
• Maintain customer relationships as needed.
• Lead team members in estimating project costs.
• Escalate and report major project issues to managers.
• Provide daily reports to managers on budget, resources, and project schedules.
• Conduct daily team management and meetings as a mandatory task.

Working Location: Singapore, Central

Apply online or feel free to contact me directly (via email: [email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Lim Ting Yee (R23116601)

JAC Recruitment Pte. Ltd. (90C3026)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Presales Consultant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Deliver pre-sales technical assistance for specific products to both customers and partners.
• Collaborate closely with the Sales team to develop and position solutions for market readiness and customer proposals.
• Analyze customer IT and business needs.
• Conduct/Provide cybersecurity strategic solution selling, product demonstrations, showcase cybersecurity solutions, and Proof of Concept (PoC).
• Work with solution vendors to develop business proposals, and respond to RFI/RFP requirements.
• Conduct in-house lab tests to validate proof-of-concept setups, network designs, and deployments for new products and features.
• Stay current on competitive solutions, products, and services in the market.
• Offer regular updates on new product developments to internal sales teams.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 1 years’ relevant experience.
• Knowledge on Security Service Edge product is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Position Overview:
Reporting to the Head of Systems and Platform, you will be part of a dynamic IT team responsible for driving the vision and strategy behind Infrastructure Operations and Support. Your role will involve exploring, architecting, leading, and managing the deployment of innovative technologies to transform the data center into a more agile, secure, and operationally efficient environment.

Key Responsibilities:

• Technology Trend Analysis & Recommendations: Identify emerging technology trends and issues affecting infrastructure service delivery. Recommend solutions or alternative actions to mitigate challenges and optimize performance.
• Cloud Infrastructure & Security Tools: Design, plan, and implement hybrid cloud infrastructure and deploy tools to meet operational and security requirements, ensuring scalability and security across the organization.
• Capacity Planning & Optimization: Conduct capacity planning, performance analysis, and optimization of existing infrastructure. Continuously enhance and improve infrastructure and processes for better efficiency and reliability.
• Infrastructure Architecture & Roadmap: Develop infrastructure architecture blueprints and implementation roadmaps. Plan the integration of new systems into existing infrastructure, ensuring alignment with business goals and technical requirements.
• Project Leadership & Implementation: Lead technical project implementations, ensuring successful deployment of infrastructure solutions. Manage the transformation of operational practices to align with new business needs and architecture changes.
• Collaboration & Solution Design: Work closely with project teams, business users, and stakeholders to understand IT challenges and business needs. Provide technical solutions that span a wide range of complexity, from simple server setups to complex multi-tier virtualization and hybrid cloud solutions. Ensure these solutions consider regulatory, security, cost, and sustainability factors.
• Procurement & Technical Specifications: Plan procurement schedules, develop technical specifications, and manage procurement activities to ensure timely acquisition of hardware, software, and services.
• Hands-On Technical Expertise: Be technically hands-on, capable of setting up proof of concepts (POCs) and eventually overseeing production implementations and integrations of new technologies.
• Infrastructure Upgrades: Plan and oversee the upgrading of infrastructure components and tools.

Qualifications Summary:

• Educational Background: A relevant university degree, with a minimum of 12 years of experience in IT infrastructure, architecture, and solution delivery.
• Experience:Infrastructure Architecture & Leadership: At least 8 years of experience as an infrastructure architect or technical lead, involved in solution design and deployment projects.
• Project Management: Minimum 4 years of experience leading and managing IT infrastructure projects.
• Technical Expertise:Operational & Security Frameworks: Strong understanding of operational and security best practices, including ITIL and ISO27001.
• Cloud & Infrastructure Technologies: In-depth knowledge of cloud computing, network, compute, storage, container management, automation tools, observability platforms, and security tools.
• Technical Skills:
• Proficiency in Linux and/or Windows Server Administration.
• Experience with systems, platforms, and database security, automation, and operational tools.
• Expertise in VMware virtualization, public cloud administration, and containers (e.g., Docker, Kubernetes).
• Familiarity with ITSM and monitoring tools.
• Ability to prioritize technology and service significance based on infrastructure needs, and to define and design the technology stack that meets business objectives.
• Communication & Interpersonal Skills:Excellent written and verbal communication skills, able to engage with stakeholders at various levels.
• Strong interpersonal skills for working effectively in cross-functional teams.
• Other Key Traits:Quick learner with a passion for applying technology to solve business challenges.
• Ability to think strategically, innovatively design infrastructure solutions, and adapt them to meet evolving business requirements.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

• Assist to manage IT functions including hardware maintenance, software application and hardware upgrades, data migration and system installation. Provide hardware support for printers, monitors, Desktop PCs, Laptops, smartphone devices.
• Work with the team to plan and execute the selection, installation, configuration and testing of Company’s IT Hardware.
• Manage, maintain and back up company’s IT network and desktop systems on a regular basis.
• Identify, investigate and research user questions and problems as well as isolating and resolving information systems problems.
• Manage/participate in new setup or upgrade of systems, and monitor system utilization.
• Perform problem management (analysis for frequently occurred incident – solve root cause) and troubleshooting of network operating problems, desktop applications, hardware cause identification and resolution.
• Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures. Responsible for hardware and software licensing and compliance.
• User management and general support of application systems and work closely with application and infrastructure teams.
• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in Computer Science/Information Technology or related discipline.
• 3-4 years of prior experience (Previous experience working in technical support role (user and system support), within a Microsoft environment)
• Proficient in setting up Windows 2016/2019 servers with good knowledge in hardening and securing of Wintel systems.
• Competent in the administration of Active Directory, Group polices, DNS, DHCP.
• Competent in supporting Windows 10/11 OS, Microsoft 365 services, and other common desktop applications.
• Relevant experience in the installation and administration of VMware ESXI and vCenter.
• Relevant experience in configuring and troubleshooting firewalls and network switches. Sound knowledge of networking concept or CCNA certification would be beneficial.
• Good knowledge of PowerShell/Batch scripting.
• Good knowledge of identifying security related issues such as computer viruses, worms, and spyware.
• Ability to relate to users from all levels to understand users’ requirements and balance with system capabilities.
• A good team player as well as ability to work independently.
• Enjoy providing both phone and face support.
• Possess a strong customer-focused attitude.
• Willing to work beyond office hours or on weekends to support occasional maintenance or operational needs.

The security analyst is responsible for analysing cybersecurity events, improving threat detection capabilities and procedures. If an event results in a security incident, the analyst will work with the relevant stakeholders to respond and contain the incident.

Key Responsibilities:

- Improving threat detection capabilities, driving lessons learn from incidents and identifying potential gaps in security controls.

- Responsible for maintaining detection capabilities for the SOC.

- Analyse large dataset and correlate information from various sources to identify the root cause to an incident.

- Enhance and drive improvements for SOC detection and response playbooks.

- Take the lead in incident response to minimize the impact of a security incident to our organization.

- Work cooperatively with various IT infrastructure team, applications and business units for the effective operations of the security.

Qualifications:

- 3 years or more relevant working experience in information security technologies.

- Understanding of the tactics, techniques and procedures of cyber advesaries.

- Insurance / Financial industry experience.

- Industry certifications CISSP, CEH, or GIAC preferred.

- Experience in Splunk preferred.

- Comfortable with analysing and processing large datasets.

- Good interpersonal and communication skills.

- Willing to learn and able to work well in a team.

Responsibilities:

• Administer infrastructure systems and applications, network devices,desktop, mobile etc
• Ensure systems are backup, recovery plans and disaster recovery plans and patches are carried out
• Liaise with external vendors to ensure Service Level Agreements are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma/Degree in Computer Science, Information Technology
• Proficient in enterprise networking including WAN, LAN, and VPN optimization implementation
• Experience in Microsoft Server 2012 and later, Microsoft 365, and Google Suite products
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Presales Consultant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Deliver pre-sales technical assistance for specific products to both customers and partners.
• Collaborate closely with the Sales team to develop and position solutions for market readiness and customer proposals.
• Analyze customer IT and business needs.
• Conduct/Provide cybersecurity strategic solution selling, product demonstrations, showcase cybersecurity solutions, and Proof of Concept (PoC).
• Work with solution vendors to develop business proposals, and respond to RFI/RFP requirements.
• Conduct in-house lab tests to validate proof-of-concept setups, network designs, and deployments for new products and features.
• Stay current on competitive solutions, products, and services in the market.
• Offer regular updates on new product developments to internal sales teams.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 1 years’ relevant experience.
• Knowledge on Security Service Edge product is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Summary

We are seeking a skilled IT Business Analyst with a strong interest in analyzing business processes and driving process re-engineering initiatives to enhance operational efficiency.

You will be part of the IT Application team supporting In-house applications.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering,
• At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Knowlege of software development lifecycles and agile methodologies;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• Agile / Scrum certified;
• CBAP (Certified Business Analysis Professional) certification.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Project Engineer (IT)
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am to 6 pm)
• Salary Package: Up to SGD 3500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Set up equipment for various systems and conduct testing and commissioning.
• Install electronic systems, including cabling and storage devices.
• Perform troubleshooting, repairs, and preventative maintenance on electronic systems.
• Manage projects and follow up with clients.
• Provide onsite support to diagnose and resolve technical issues.

APPLY NOW!!!

• Min. Diploma in IT or Engineering field
• Min. 1 year of working experience in Project Management or related field
• Familiar with Windows, Word, PowerPoint, Excel, and Access

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66287 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694