Responsibilities

• Team player with the ability to lead and motivate the team.
• Coordinate and supervise daily front of the house and back of the house restaurant operations
• Able to work with the head chef to create new dishes and market regularly
• To provide a strong relationship and leadership creating a productive team while achieving set goals
• Good communications, planning, and execution skills.
• Excellent analytical and problem-solving skills
• Deliver superior service and maximize customer satisfaction
• Train employees on service quality, improve productivity, customer care, and responsiveness
• Manage restaurant’s good image and suggest ways for improvement
• Control operational costs and identify measures to reduce waste
• Create detailed reports on a weekly/monthly/annual revenues and expenses
• Promote the brand in the community through word-of-mouth, social media, and others
• Recommend ways to reach a broader audience (e.g. promos and social media ads)
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as an Assistant/ Restaurant Manager similar role
• Proven experience in a Chinese and Seafood restaurant is an advantage
• He / She should have excellent communication and negotiation skills, strong leadership, be energetic, proactive, self-driven, highly motivated, and people skills in the driving of business for the restaurant.
• Good interpersonal skills and computer skills in Word and Excel would be essential.
• Preferable with Diploma Certification
• Acute financial management skills
• Able to work at Jurong Area

Roles & Responsibilities

• Overseeing daily operations
• Supervising staff and schedulling shifts
• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Job Description: Construction General Manager

The Construction General Manager oversees and manages all aspects of construction projects, ensuring they are completed on time, within budget, and to the highest quality standards. This role involves strategic planning, team leadership, financial management, and maintaining compliance with all regulations and safety standards.

Key Responsibilities:

1. Project Oversight:Plan, coordinate, and manage construction projects from inception to completion.
   Develop project timelines, schedules, and milestones to ensure deadlines are met.
   Oversee contractors, subcontractors, and laborers to ensure work meets quality and safety standards.
   
2. Budget and Financial Management:Prepare and monitor project budgets, ensuring cost control and profitability.
   Approve expenditures, manage contracts, and negotiate with suppliers and vendors.
   Address and resolve budget discrepancies and financial challenges.
   
3. Team Leadership:Supervise and lead project managers, site supervisors, and support staff.
   Recruit, train, and evaluate employees, fostering a productive and collaborative work environment.
   Resolve disputes and challenges between team members or stakeholders.
   
4. Client and Stakeholder Relations:Serve as the primary point of contact for clients, ensuring expectations are understood and met.
   Prepare regular progress reports and communicate updates to stakeholders.
   Address client concerns and ensure satisfaction with project outcomes.
   
5. Compliance and Safety:Ensure all work adheres to building codes, legal regulations, and safety standards.
   Conduct site inspections and enforce strict safety protocols.
   Manage permits, licenses, and documentation required for projects.
   
6. Strategic Planning:Identify opportunities for business growth and expansion.
   Develop strategies for optimizing operational efficiency and reducing costs.
   Assess risks and implement contingency plans for unforeseen challenges.
   

As an Account Manager, you will be responsible for designing and presenting customised engineering systems to the company’s prospective clients, ensuring deliverables of the system. You will be contributing in these areas:

Client Account Management:

• Understand the process of microtunneling and its supporting scope, such as polymer concrete pipes, automated lubrication, slurry management, gyro navigation and others.

• Understand customers’ project requirements and assist in designing and proposing suitable solutions.

• Support the team by providing technical information to potential clients.

• Support the team in ensuring all deliverables of the system are achieved during and after setup.

Business Development:

• Source new products (e.g. chemicals, new equipment or parts for relevant industries).

• Explore new market opportunities in the region.

• Seek out and propose joint-venture concepts (i.e. working with other businesses or brands) that may be synergistic with our long-term strategic goals.

Job Highlights

• Our Values: Be the change, Belong together & Stay human
• Certified as the Great Place to Work in 2023 - The Great Place to Work 2023
• Competitive Remuneration
• Flexible Working Hours

Do you want to join a firm that is?

• An international audit, tax, and business advisory firm with more than 220 offices worldwide
• Ranked as the Top Accounting Firm in Singapore – According to International Accounting Bulletin
• Accredited by HRD and Influential Brand as Employer of Choice
• It is a Great Place to Work

We are excited to be awarded the “Great Place to Work in 2023” and “2022 Asia’s Top Employers” by Influential Brands!

We are proud of the firm’s culture we’ve grown to make PKF-CAP LLP a place where people love to come to work every day. The awards are a recognition of exemplary adaptation to our firm to become relevant to our clients, as well as our employer strategies to be empathetic to the needs of our talented employees!

Interested in adding to our culture? Good news! We are hiring! AUDIT MANAGER With at least 5 years of experience, you will

• MANAGE your portfolio of audit and assurance clients from MNCs and Large SMEs (many listed in SGX, NASDAQ and ASX)
• LEAD your audit engagement teams to deliver top-quality services.
• DEVELOP strong client relationships and enhance sound technical knowledge.

You have opportunities to attend PKF Asia Pacific conferences, and global engagements with network firms (America, Europe, Asia). PKF is a growing firm with opportunities to join the partnership.

Job Requirements:

• Bachelor's degree in accounting or a related field.
• Professional certifications such as Certified Public Accountant (CPA), or other relevant certifications are often preferred.
• Knowledge of International Financial Reporting Standards, Singapore Financial Reporting Standards, relevant statutory rules and good understanding in the regulatory compliance and procedures.
• Proficiency in using audit software, data analysis tools, and Microsoft Office applications.
• Effective communication skills, both written and verbal, for reporting findings and interacting with stakeholders.
• Attention to detail and the ability to work independently and as part of a team.

Job Highlights

• Our Values: Be the change, Belong together & Stay human
• Certified as the Great Place to Work in 2023 - The Great Place to Work 2023
• Competitive Remuneration
• Flexible Working Hours

Do you want to join a firm that is?

• An international audit, tax, and business advisory firm with more than 220 offices worldwide
• Ranked as the Top Accounting Firm in Singapore – According to International Accounting Bulletin
• Accredited by HRD and Influential Brand as Employer of Choice
• It is a Great Place to Work

We are excited to be awarded the “Great Place to Work in 2023” and “2022 Asia’s Top Employers” by Influential Brands!

We are proud of the firm’s culture we’ve grown to make PKF-CAP LLP a place where people love to come to work every day. The awards are a recognition of exemplary adaptation to our firm to become relevant to our clients, as well as our employer strategies to be empathetic to the needs of our talented employees!

Interested in adding to our culture? Good news! We are hiring! AUDIT MANAGER With at least 5 years of experience, you will

• MANAGE your portfolio of audit and assurance clients from MNCs and Large SMEs (many listed in SGX, NASDAQ and ASX)
• LEAD your audit engagement teams to deliver top-quality services.
• DEVELOP strong client relationships and enhance sound technical knowledge.

You have opportunities to attend PKF Asia Pacific conferences, and global engagements with network firms (America, Europe, Asia). PKF is a growing firm with opportunities to join the partnership.

Job Requirements:

• Bachelor's degree in accounting or a related field.
• Professional certifications such as Certified Public Accountant (CPA), or other relevant certifications are often preferred.
• Knowledge of International Financial Reporting Standards, Singapore Financial Reporting Standards, relevant statutory rules and good understanding in the regulatory compliance and procedures.
• Proficiency in using audit software, data analysis tools, and Microsoft Office applications.
• Effective communication skills, both written and verbal, for reporting findings and interacting with stakeholders.
• Attention to detail and the ability to work independently and as part of a team.

About BELLS Institute of Higher Learning: Join BELLS Institute of Higher Learning, a distinguished leader in the education sector with a network of over eight training centers across Singapore. Our commitment to nurturing talent and delivering outstanding educational services has established us as a beacon of excellence in the training industry.

Position Overview: As the Sales Manager at BELLS Institute, you will play a critical role in overseeing our talented team of Sales Leaders and their respective sectors. This senior position demands a visionary leader who can integrate strategy with execution to drive exceptional results across the sales department. If you are looking for a challenging yet rewarding role that offers substantial professional growth and an attractive compensation package, your search ends here.

Key Responsibilities:

• Team Leadership: Direct and enhance the performance of Sales Leaders, ensuring alignment with organizational goals and consistent achievement of sales targets.
• Strategic Oversight: Develop, implement, and refine comprehensive sales strategies that effectively address customer needs and expand market presence.
• Performance Monitoring: Regularly evaluate the performance of sales sectors, identifying areas for improvement and implementing strategies to maximize efficiency and results.
• Collaborative Initiatives: Foster strong collaboration between sales leaders and other departments to ensure a unified approach to achieving business goals.
• Innovation and Adaptation: Encourage innovation and adapt strategies in response to changing market dynamics and educational trends.
• Talent Development: Mentor and develop Sales Leaders and their teams, ensuring a high level of competence and motivation within the sales department.
• Resource Allocation: Efficiently manage resources and budgets to optimize both short-term results and long-term growth.
• Resourcefulness and Event Management: Identify and secure strategic locations and events for sales activities, negotiate favorable rental rates and event costs, thereby enhancing visibility and outreach.
• Cost Management and Revenue Growth: Implement effective cost management strategies within the department and devise innovative schemes to motivate and increase revenue growth.

Ideal Candidate:

• Proven experience in a sales management role, preferably within the education sector
• Strong leadership skills with the ability to inspire and drive team performance
• Excellent strategic planning and organizational abilities
• Robust analytical skills, with a detailed understanding of market trends and customer behavior
• Exceptional communication and interpersonal skills, capable of building and maintaining strong relationships
• Adept at managing multiple priorities in a dynamic, fast-paced environment

Why Join Us? BELLS Institute of Higher Learning is not just a workplace; it is a hub where passionate professionals gather to make a difference in the education sector. We offer:

• A competitive salary and comprehensive benefits package
• Opportunities for professional growth and advancement
• A dynamic and supportive work environment
• The chance to impact the educational journeys of countless learners

Apply Now! Step into a role where your skills can genuinely influence the educational landscape. Lead our sales force towards achieving unparalleled success and growth. Join BELLS Institute of Higher Learning and help us continue to set the standard in educational excellence.

• Organising and managing project teams, including hiring contractors as needed to complete specific tasks
• Ensuring that all costs are within budget and working with team members to identify opportunities for cost savings
• Communicating with clients throughout teh project to ensure they are satisfied with progress and updates
• Developing and implementing project timelines, ensuring that deadlines are met and that tasks are completed on time
• Evaluating project risks and making recommendations for mitigation of identified risks
• Managing the day-to-day operations of projects to ensure they are completed on time and within budget
• Communicating within architects, engineers, contractors, subcontractors, suppliers and other parties involved in the project
• Ensuring that all project documentations is completed according to company standards and laws

Position Title: Territory Manager

Primary Position Responsibilities

The Territory Manager position is highly focused on customer account management and ongoing service, support and sales development with respective accounts in a defined geography and sector(s) for Diversey.

This position primarily focuses on service and selling (additional products, tools and services) to existing accounts with an additional emphasis on new account acquisition (respectively 75% management and service/25% new acquisition).

This position will provide service by troubleshooting and offering technical guidance by identifying corrective actions, solving product or application problems, implementing appropriate product applications, and solving other issues impacting customer accounts. This is a direct, customer-facing sales role with responsibility to retain existing revenues and close new revenue opportunities with both existing and new customers

Responsibilities and Duties:

• Effectively provide account management and ongoing service, support, and sales development to respective accounts in a defined geography and sector(s). Implement white spot prospecting to include existing products, new products and innovations, enhanced sustainability and operational efficiencies (water, energy, chemical usage), and where appropriate food safety solutions
• Technical knowledge of laundry, kitchen, housekeeping application troubleshooting. Expertise of handling sales and client management for cleaning chemicals, machinery, tool and equipment’s industry.
• Monitor and report for both respective accounts and aligned Key Accounts by utilizing corresponding tools, such as Sales Funnels, quarterly reporting, market share analysis, and other reports requested by central stakeholders and supervisors.
• Work intensely and directly on hygiene chemical application expertise and execution delivery, including customer training and merchandising, to reinforce value proposition and brand equity. Hold monthly and quarterly review session with customers’ heads of department and location general managers.
• Grow sales in geographic area and sector(s) by identifying, analyzing, and addressing opportunities for new customer acquisition as well as within existing customers through product and application recommendations.
• Continuously focus on sales growth execution and sales target achievement. Liaise with TCS to ensure appropriate service support for respective accounts

We are recruiting marketing managers with at least 1 year of work experience. Have good creativity and management ability. Requires good communication skills and practicals skills. Master office excel, outlook, microsoft and word skills. Operational and team work skills, media experience required.

About Company:
Our client is a family restaurant chain that started in Fukuoka in 1971, and now has a total of 220 locations throughout Japan, from Hokkaido all the way down to Okinawa. Our client is known for their extensive menu and reasonable prices and is loved by people of all ages in Japan. Their food ingredients are carefully selected with the highest in quality and safety standards in mind, aiming for customers to enjoy top-class meals. The Group's company is one of in-flight catering provider for Japan domestic flight.

Job Description:
- Recruitment: Posting and regularly updating job advertisements.
- Scheduling interviews and coordinating with store staff for recruitment decisions.
- Managing quotas for hiring foreign workers and conducting monthly quota checks.
- Onboarding: Issuing offer letters.
- Handling visa applications and work pass based on visa types.
- Pre-employment screening, ID verification, and document checks.
- Preparing and exchanging Letters of Appointment.
- Conducting onboarding sessions (e.g., explaining company rules, updating employee lists, and registering personal information).
- Offboarding: Updating the employee list.
- Managing required documentation with departing employees.
- Attendance Management: Administering the attendance management system.
- Screening store staff clock-in/clock-out data.
- Payroll Processing: Extracting necessary data from the attendance management system and sharing it with external payroll service providers.
- Verifying payroll results and entering transfer details into Internet Banking
- Other duties, but not limited to addressing employee inquiries about employment terms, handling administrative duties (e.g., managing office supplies).

Job Requirements:
- At least 15 years of HR working experience; prior experience in the F&B industry is highly preferred.
- Those with experience in the similar capacity is preferred.
- Meticulous and time management
- Good personality and team-work
- Those proficient in Japanese language is an added advantage, to communicate with Japanese stakeholders.

Compensation:
- Working hours: 08:30 - 17:15
- AWS and Year-End Performance Bonus
- Medical and hospitalization benefits

The Outlet Manager will assist the Restaurant Manager in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service, demonstrated by the restaurant staff. The Assistant Outlet Manager is also responsible for the hiring, training, supervising, and disciplining of the staff.

• Promote restaurant business and continually increase database contacts
• Ensure the restaurant ethos is in line with Mondrian Singapore Duxton standards are consistently maintained
• Ensure and promote compliance with all local liquor, health and sanitation regulations
• Manage and provide direction to all bar employees on the floor during shifts and events
• Hold staff accountable to uphold uniform and grooming standards to the highest level
• Ensure that staff receives consistent and proper communication (verbal, email, memos etc)
• Monitor departments performance with respect to the restaurant budgets
• Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
• Seek out and produce events to generate revenues for the property
• Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property
• Consistently monitor quality of service and product delivered on property
• Collaborate on needs of departmental staff scheduling
• Instruct staff in on-going training to uphold service standards
• Coordinate menu sponsorship deals and menu product placement
• Interview employees and provide input on talent selection
• Assess employee performance and provide feedback annually and throughout the year

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Centre Operations Management
- Oversee day-to-day operations of the training centre, ensuring a conducive and professional learning environment.

- Manage training schedules, room allocations, and equipment readiness.
- Handle administrative tasks, including enrolment, attendance tracking, and record-keeping.

Compliance and Quality Assurance
- Ensure full compliance with SkillsFuture Singapore (SSG) requirements and regulations.
- Maintain proper documentation and records for audits and accreditation purposes.
- Conduct regular reviews to uphold the quality of course delivery and customer satisfaction.

Team Leadership
- Supervise and motivate trainers, administrative staff, and other team members.
- Conduct performance evaluations, provide feedback, and facilitate professional development.
- Ensure staff adherence to company policies and SSG guidelines.

Course Management and Development
- Work with trainers and curriculum developers to design and improve courses aligned with SSG objectives.
- Monitor course performance and implement strategies for improvement based on participant feedback and market needs.

Customer Relations and Engagement
- Serve as the primary point of contact for trainees, employers, and other stakeholders.
- Address inquiries, concerns, and feedback in a professional and timely manner.
- Promote training programs and ensure high participant satisfaction.

Business Development and Reporting
- Collaborate with management to identify growth opportunities, including new courses or partnerships.
- Monitor and analyze performance metrics, including enrollment rates, feedback scores, and financial results.
- Prepare regular reports for senior management and relevant authorities.

A bar manager is responsible for many tasks, including:

• Inventory control: Ordering and maintaining inventory, while avoiding over- or under-stocking
• Health and safety: Ensuring the bar complies with health and safety regulations
• Staff management: Training, scheduling, and supervising bar staff
• Customer service: Addressing customer concerns, and ensuring staff are courteous to customers
• Budget development: Setting a budget for the bar, and assessing the impact of hiring, stock, and marketing decisions on the budget
• Event management: Coordinating events, and ensuring staff are prepared
• Clientele relationship building: Building relationships with regulars, who can provide revenue and refer new business
• Beverage programs: Maintaining and updating beverage programs, and ensuring their quality and profitability
• Company policies: Observing and enforcing company policies, house rules, and guiding principles
• Personal appearance: Maintaining a neat, well-groomed personal appearance, and observing the company dress code

Overview

We are seeking an exceptionally skilled Marketing Manager with deep expertise in managing and executing marketing campaigns on Douyin, Xiaohongshu (Red Book), and TikTok. This is a high-impact role that requires unparalleled understanding of the Chinese and global social media landscapes, consumer behavior, and innovative content strategies.

Responsibilities

1. Strategic Planning & Execution:

• Develop and execute high-level marketing strategies tailored to Douyin, Xiaohongshu, and TikTok.

• Build and maintain brand presence in the Chinese-speaking markets, ensuring engagement with target audiences.

2. Content Creation & Campaign Management:

• Oversee the development of engaging, culturally relevant, and innovative content that resonates with users on these platforms.

• Manage and monitor ad campaigns, influencer partnerships, and viral content initiatives.

3. Analytics & Optimization:

• Analyze campaign performance, user engagement metrics, and social trends, leveraging data to optimize marketing efforts.

• Provide insights on emerging trends and consumer behavior on Douyin, Xiaohongshu, and TikTok.

4. Market Research:

• Continuously monitor the competitive landscape in Chinese-speaking and international markets.

• Identify new opportunities to expand market share and brand presence.

5. Team Collaboration:

• Collaborate with cross-functional teams, including creative, product, and sales departments, to align marketing initiatives with overall business goals.

• Manage external vendors and influencers to execute campaigns effectively.

Qualifications

1. Education:

• Bachelor’s or Master’s degree from a globally recognized university.

2. Experience:

• Minimum 5+ years of proven experience in managing large-scale marketing campaigns on Douyin, Xiaohongshu, and TikTok.

• Track record of achieving viral success and driving substantial ROI through social media campaigns.

• Prior experience working in the Chinese market with an emphasis on consumer products or technology sectors.

3. Skills:

• Native proficiency in Mandarin and English (written and spoken).

• Exceptional expertise in content creation, SEO/SEM for social platforms, and data analytics tools (e.g., Douyin Analytics, Xiaohongshu Dashboard, TikTok Creator Marketplace).

• Strong knowledge of Chinese e-commerce ecosystems (e.g., Taobao, JD.com) and their integration with social media platforms.

4. Network:

• Established connections with top influencers and KOLs (Key Opinion Leaders) on Douyin, Xiaohongshu, and TikTok.

5. Personal Attributes:

• Exceptional creative vision, attention to detail, and ability to anticipate trends.

• Must have lived and worked in China for a minimum of 5 years, with in-depth cultural and market understanding.

• Demonstrated ability to thrive in a fast-paced, high-pressure environment.

Other Requirements

• Must be highly fluent in Mandarin and capable of navigating social platforms’ interfaces in Chinese.

• Prior experience with cross-border marketing and navigating Chinese regulatory frameworks is a plus.

• Candidates without experience in the Chinese market or the above-mentioned platforms will not be considered.

Job Description & Major Responsibilities:

• Responsible for delivering and meeting the service performance KPI for building managment services to comply with regulatory QOS requirement and customers SLA .
• Understand system parameters and interactions to allow process development and extensive electrical and mechanical troubleshooting.
• Being a operation manager, this person is to support the team in meeting customers’ expectations and company’s expectations.
• Responsible for Service Operation for Mobile VAS, including proactively Monitoring, Detecting, Analysing, Investigating, Responding and Mitigating potential Service alerts/incidents. The operations should leverage on proactive OSS/tools to monitor and analyze activity on networks, servers, databases, applications, services and other systems, looking for anomalous trending and event that could be indicative of a degrades or possible incident.
• Support Tier 1 Integrated Network Operation Centre (7 x 24) on Incident Management and Service Recovery in accordance with Singtel Networks Incident Management framework and Crisis Management.
• Responsible for Service Transition to support rollout of new systems/platforms to deliver new services or capabilities, such that these new rollouts meet agreed project-KPIs in areas of timeline, service-quality and service-feature deliverables. This includes tender technical-specs definitions, tender evaluations, technical system-rollouts and verifications followed by system commissioning and operations.
• Support CustCare to investigate/resolve customer complaints on service quality and service difficulties in the Machinery Value Added Services platforms.
• Lead in the Incident Management and Service Recovery during service difficulties/outages to restore services in the most time-effective manner and minimize impact to customers.
• Accountable for Continuous Service Improvement (CSI) process by using methods from quality management to learn from past successes and failures to improve service reliability, service quality, SLA and customer experience, and also review/improve the Playbook for Incident Analysis and Response to manage service degradation, outages or denial of service. Participate in Networks Operation Excellence Forum to lead Continuous Improvement (CI) initiatives to reduce fault rate and trouble tickets.
• Support Network Incident/Crisis Management Team (IMT/CMT) as recovery team during Major Network Crisis (Severity Level 2 and higher)
• Implement Business Continuity Management System (BCMS) including creating Business Continuity Plans and Procedures, Risk Assessment (RA), Business Impact Analysis (BIA), conduct yearly audit for BCMS compliance and certification.
• Accountable for ensuring SSO meets Capex/Opex budget and Newton Cost Transformation objectives whilst meeting the desire Service Level Agreement (SLA) and cost optimization for Technical Support Agreement (TSA).
• Manage a cluster of maintenance projects.
• Define and lead the implementation of support services
• Able to coach Support Engineer to provide L1, L2 and L3 support to assess, classify, prioritise and diagnose issues in a timely and collaborative manner within the team
• Identify and review maintenance processes to maintain the service level
• Define, automate and improve system monitoring activities to ensure continuity of service
• Establish performance metric for service level measurement and dashboard reporting
• Maintain a good knowledge base for L1 screening prior to L2 escalation
• Coach team on best practices in root casual and defect trend analysis for continuous improvement
• Define and implement preventive measures to achieve proactive maintenance
• Manage the release management process
• Reporting to management on the operational status across the cluster of maintenance projects
• Involve in capacity management of the team resources

Requirements:

· To attend weekly meeting and presentation

· To write technical report

· To handle specific jigs during service jobs

· Proficient in Microsoft Office programs

· Demonstrate ability to work effectively with team members and customers.

Require good communication skills, documentation and customer service skills

-Support CustCare to investigate/resolve customer complaints on service quality and service difficulties in the construction Services platforms

Assist Construction Manager in planning and executing building construction and renovation projects.

Plan and coordinate construction activities on daily basis.

Establish budget and schedule for construction project.

Monitor and control expenses within the established budget.

Recommend cost reduction initiatives while maintaining the quality and productivity.

Oversee invoice and payment processing in a timely fashion

Analyze construction problems and develop immediate resolutions.

Respond to customer inquiries and concerns promptly.

Generate construction progress and expense reports for management.

Attend educational workshops, trainings and conferences for professional growth.

Identify slippages or delays in constructions and adjust schedules to meet deadlines

Identify milestones and problem areas and accordingly recommend preventive actions.

Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Analyze RFI responses and monitor and process change orders.

Provide administrative assistance to Construction Manager when needed.

• Assisting the manager in organizing, planning and implementing strategy
• Coordinating retail store operations
• Ensuring store schedules and objectives are met by employees

Responsibilities

• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Monitor retail operating costs, budgets and resources
• Communicate with clients and evaluate their needs
• Analyze customer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store’s merchandise
• Create reports, analyze and interpret retail data, like revenues, expenses and competition
• Conduct regular audits to ensure the store is functionable and presentable
• Make sure all employees adhere to company’s policies and guidelines
• Act as our store’s representative and set an example for our staff

Requirements and skills

• Proven experience as a Retail Assistant Manager or similar position
• Experience with recruiting and performance evaluation processes
• Familiarity with financial and customer service principles
• Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
• Proficient user of MS Office (MS Excel in particular)
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude

Responsibilities:

• Plan, execute, and finalize construction projects according to deadlines and within budget.
• Coordinate with architects, engineers, and subcontractors to ensure project specifications are met.
• Manage project budgets, including cost estimates, tracking expenses, and forecasting.
• Develop project schedules and timelines, ensuring milestones are achieved.
• Conduct regular site visits to monitor progress and ensure compliance with safety regulations and quality standards.
• Communicate effectively with clients, providing updates and addressing any concerns.
• Lead and mentor project teams, fostering a collaborative and productive work environment

Requirement:

1. Minimum 15 (Fifteen) years’ experience in Construction field in Singapore.

2. Priority if having experience all type of facade related works

3. Must be ready to work any time to resolve the project related matter. (even public holiday)

4. Must be able to work in day or night shift (if required)

5. Excellent communication skill

6. Ability to focus and keep calm under pressure

Education Requirements

• Come from a variety of academic backgrounds, including marketing, communication, business and other fields
• Bachelor’s degree

Marketing Manager Essential Skills

• Intimate understanding of traditional and emerging marketing channels
• Excellent communication skills
• Ability to think creatively and innovatively
• Budget-management skills and proficiency
• Professional judgment and discretion that comes from years of experience in the field
• Analytical skills to forecast and identify trends and challenges
• Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc.

Marketing Manager Roles & Responsibilities

• Oversee all marketing campaigns to recruit foreign students to study in Singapore for the company
• Implement strategy
• Promote tuition services
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties

• Manage and coordinate marketing and creative staff
• Lead market research efforts to uncover the viability of current and existing products/services
• Collaborate with media organizations and advertising agencies
• Brainstorm ideas for new campaigns
• Coordinate with the sales team and other departments to produce effective strategies
• Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
• Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Roles & Responsibilities:

Developing and implementing marketing strategies to drive business growth and enhance brand awareness

Control budgets and allocate resources amongst projects

Conduct general market research to keep abreast of trends and competitor’s marketing movements

Monitor progress and submit performance reports

Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty

Excellent leadership and organizing skills

Strong ability to work independently and focus on achieving high performance

Ability to handle pressure and effectively resolve complaints and issues

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Famous cheezecake brand QUEIC is looking for General Manager of Operations who responsible for overseeing an organisation’s daily operations and managing the business aspects of the company. Their primary duties include reviewing and implementing operational procedures, assisting departmental heads and managing company finances.

Responsibilities and Duties:

- Management of Multiple Departments with a focus on Food Factory Production.

- Create a culture of continuous improvement and problem solving to drive performance and productivity improvement.

- Giving valuable advise on culunary aspects of the products.

- Analyze data, develop metrics and strategies to improve profitability, accountability, and revenue.

- Provide department productivity, process, and efficiency reporting.

- Responsible for training and mentoring managers and employee

- Provide inspired leadership for the organization.

- Oversee the creation and management of budgeting, reporting, planning, and auditing

- Setting production targets, managing budget and resources, ensuring compliance with safety and quality standards, strategizing for process improvements, and leading a team of department heads and staff.

- Negotiations with suppliers and clients, oversee maintenance and procurement, and report to higher executives or the board of directors.

Qualiifcation:

- at least 5 years experience in food production and central kitchen managment

- relevant professional diploma or degree.

- Strong leadership and people management skills with the ability to inspire and motivate teams.

- Extensive knowledge of baked food manufacturing processes, quality control, and supply chain management.

- In-depth understanding of health, safety, and environmental regulations.

The responsibilities of the Project / Contract Manager:

· Provide comprehensive contract review and guidance, including scope assessment and cost.

· Manage all aspects of project documentation, including tender bidding, progress reports, and settlement.

· Oversee work-in-progress monitoring, prepare reports, and certify progress claims for timely project execution.

· Handle variation requests, assess cost changes, and substantiate claims for additions or omissions.

· Resolve contractual disputes amicably with internal and external stakeholders, liaising with legal counsel when necessary.

· Drive risk identification and management processes, defending claims and facilitating dispute resolutions.

· Promote best practices in contract management and project execution to optimize outcomes.

Requirements:

· Minimum Degree in relevant field

· Minimum 5 years of contract management experience

· Knowledge in PSSCOC and Singapore Commercial Law

· Experience in Quantity Surveyor will be added advantage