COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The main responsibilities of this role are to ensure effective and efficient coordination of our Pool vessel operations. Liaise closely with the Pool partners, Fleet Technical Managers, Commercial, Bunker, Claims and Controls teams to identify opportunities within operations for effective fleet performance monitoring and management. Influence the fleet operations team and other associated stakeholders in aligning with the vessel performance management goals and objectives in optimizing TCE. Assist in developing KPI, scorecards, workflow charts, and process maps for the operations team with regard to vessel's operational performance.

• Responsible for daily vessel operations, including issuance of voyage instructions, planning, optimizing and managing voyage bunkers, appoint agents, optimize voyage PnL taking into account speed and tank cleaning instructions.
• Ensure that all financial requirements, funding and invoicing for each voyage are promptly arranged and correctly disbursed
• Process and ensure compliance with relevant charter party requirements and company procedures, relevant voyage or time charter operational information between vessels, brokers, charterers and agents
• Maintain account of bunkers on board and plan for optimized uptake for spot market ships
• Monitor and record all details of voyage performance including off-hire, stoppages and delays within the vessel voyage performance report system, including trends / gap analysis
• Identify opportunities within operational practices which influence performance of vessels
• Arrange all routine invoicing and funding for voyage costs, including agency appointments, non- compulsory pilotage and surveyors' attendance
• Check and advise as necessary relevant voyage, cargo and port documentation required by principals for raising demurrage and off-hire claims
• Maintain and manage all department / fleet operational records, files and databases as per departmental procedures and documentation system
• Render pre-fixture support to commercial department concerning any vessel information requirements, questionnaires, certification and scheduling
• Render post fixture support to commercial department as required during the course of the voyage with pertinent operational information, routing, ETA / ETD, cargo operations, terminal and navigational issues
• Render post fixture support to Claims & Controls team as required for follow up of voyage claims, including providing information on charterer claims, insurance claims & other insurance-related matters to Claims, Commercial and Insurance departments
• Assist with departmental targets and projects
• Actively participate in the development of processes and procedures for the continuous improvement of company procedures
• Undertake activities as guided by company's fuel and operational efficiency initiatives and identify / execute new improvement initiatives within the area in close cooperation with energy management to ensure company-wide alignment
• Analyse vessel voyage performances to identify any underperformance, downtime or any other operational issues and initiate corrective actions
• Proactively analyse, review and make recommendations for improvements in costs, turnaround time, etc. for assigned region
• Liaise with Pool partners/Technical Managers for vetting status and information on voyage screenings by oil majors
• Liaise with the Pool's fleet technical and fleet manning teams for effective co-ordination of spares delivery and personnel transfer.

Requirements

• Minimum 5 years relevant experience in the marine industry
• Sailing experience as a senior officer on Oil/Chemical tankers
• Familiar with the oil tanker industry, especially vessel operations
• Singaporean, PR preferred
• Self-driven person, able to work independently & as a collaborative team player
• Fluent in written and spoken English
• Comfortable with a fast-paced and MNC environment
• Enjoys challenges and adaptable to changes

Competencies

• Attention to Detail
• Customer Focus
• Effective Communication
• Organisational Awareness
• Planning, Prioritising and Organising
• Responding to Pressure and Change

• Drive Control Assessment projects assign by APAC, global compliance and risk control team.
• Implement Country Risk Assessment (CRA) and Operation Risk Assessment.
• Identify control gaps and abnormal issue through projects and report to APAC compliance head and China management and related stakeholder.
• Make remediation plan to chase the implement timeline.
• Lead corporate governance project from compliance aspect.
• Review compliance management reporting line and make tailored entity contracting relationship according to cross boarder business.
• Give advice on data center and data transfer matters according to global rules and norms.
• Lead AML team, responsible for sanction and AML matters.
• Give compliance and legal advice on sanction, KYC issues to the senior management and Board of Directors.
• To drive KYC and sanction screening mechanism.
• Establish and strengthen risk and compliance management procedure.
• Drive, Establish data and privacy related law and regulations promulgate like Cybersecurity Law, Data Security Law, Personal Information Protection Law, Cross-Border Data Transfer Regulation.
• Analyze potential gaps and make remediation plan.
• Drive compliance and data privacy issue according to data related legislation.
• Participate and manage third party audit, internal audits across China and HK.
• Lead and Drive APAC compliance Singapore MAS, Malaysia BNM AML sanction program.
• Responsible for customer on board AML and sanction review.
• Experience with AML / risk / Compliance system implementation and products like OFSAA, Netreveal, Axiom is required.

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

- Lead a team of insolvency professionals in the day-to-day administration of insolvency and corporate restructuring engagements

- Liaise with various stakeholders such as creditors and regulatory bodies relevant to the insolvency engagements

- Support the Liquidator in his investigation into the affairs of wound-up companies and the recovery of assets for distribution

About us

Bruc Bond simplifies corporate banking. It connects entity clients to a diverse network of partner banks, and manages their relationship seamlessly for the long term with the corporate mission of providing Private Banking experience to Corporates and other financial institutions.

Licensed in Singapore as a Major Payment Institution, Bruc Bond facilitates the opening of bank accounts and enables their ongoing management through its global banking partnerships and secure open-banking platform. The technology allows integration of multiple bank accounts, as well as digital connectivity to global banks and external service providers via APIs so that clients’ transaction banking can be conducted from a single window.

Bruc Bond is FinTech-Certified with a stable growth record in Singapore and overseas.

We provide a favorable working environment with a strong start-up culture including facilities for employees’ professional and individual growth, with particular emphasis on financial services compliance. We present an opportunity for the right candidate to join and grow as part of a team with a global presence, and expanding licensing foot-print.

We’ll Count on You To:

• Work with prospecting, digital campaign and Biz Development teams to receive and analyze entity prospects for on-boarding to specific service channels based on profile
• Work with prospects to receive their documents for onboarding in a timely manner to meet targeted on-boarding commitments
• Work with clients in achieving private banking user experience, including use of our banking platform
• Collaborate with sales and biz development teams to develop and deliver appropriate client engagement and retention strategies
• Develop strong long-lasting relationships with clients and proactively manage ‘at-risk’ clients together with sales & biz development teams
• Identify opportunities for upselling and cross-selling additional products to existing clients
• Create and implement client success plans, tailoring strategies to align with individual customer objectives and drive long-term success
• Identify and collect client insight and feedback that can support and drive client experience with the company
• Maintain accurate client record-keeping including KYC Documents, Agreements, Pricing, specific referral Re-Seller details, meeting notes, takeaways, changes, market intelligence and feedback on company databases
• Ensure you are up to date with the product features and enhancements and be able to translate to a number of customer use cases
• Actively participate in Fintech events and conferences where required
• Act as the supervisor and team leader for and to develop a team of executives and senior executives responsible for roles such as KYC client communication, Client On-Boarding set-up, Client Transactions management and System enhancements delivery
• Lead client relationships and operations success with keen commitments to time-lines, business goals, and deliverables needed to make business happen to plan
• Lead daily/weekly operating calls with the rest of the organization for business progress updates, support needed to meet milestones
• Pro-actively work with Biz Development, Referral Programs, Compliance, Finance and HR to plan actions and set expectations for them in the short and medium terms

What You Need to Have:

• Excellent organizational and time management skills, including ability to prioritize client-related actions for the Organization regularly, and work under tight deadlines
• Demonstrated ability to understand client needs and navigate complex client organizations and structures
• Thrive in a fast-paced environment where you can multitask and deal with change
• Be a fast learner and self-driven to reach out pro-actively for desired results
• Be resourceful and creative when approaching problem solving
• Excellent English communication and written skills
• 7 to 10 years in similar roles in licensed financial institutions
• Fluency in more than one global spoken language is an advantage
• Compliance, KYC knowledge for corporate entities is key to success; related Certifications are an advantage
• Degree in Finance, Commerce, Accounting, Technology, Marketing, Economics and legal is an advantage

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Straits Retail Property Management Services currently manages the following shopping malls in its portfolio: Paragon, The Clementi Mall and The Woodleigh Mall. The Group Marketing Communications team is comprised of 3 teams: 2 mall loyalty programme teams and the Partnerships and International Marketing team. All of whom work closely with the individual shopping mall marketing team counterparts and other stakeholders, to jointly achieve business and marketing objectives.

We are looking for a Senior Manager / Manager to work on the Partnerships and International Marketing portfolio. The candidate will work directly and extensively with both internal and external stakeholders, to drive partnerships and international marketing initiatives, and ultimately acquire loyalty programme members and encourage shopper footfall and spend. The candidate should be able to think and respond on the fly in accordance with market shifts.

Responsibilities

• To develop a pipeline of partnership opportunities and corresponding frameworks and collaboration formats across a variety of prospective industries, including but not limited to: banks/financial institutions, hospitality, lifestyle, payment gateways
• To be well-versed with key target tourist markets and proactively conceptualize corresponding collaborative campaigns to drive the international marketing strategy
• To translate annual partner/international marketing strategies and plans into content schemes, themed initiatives and actionable campaigns to encourage footfall and spend
• To guide and support all malls’ marketing teams for acquisition campaigns and performance reporting

Job Qualifications

• At least 5 years of work experience in business development, partnerships or equivalent, with a degree in Marketing or similar
• A track record of effective identification, securing and management of a network of partners
• Prior relevant experience in execution of luxury marketing initiatives will be advantageous
• Articulate with strong interpersonal and communication skills to liaise with internal/external stakeholders across different levels
• Proactive in follow up. Able to work independently and under pressure in a fast-paced environment.
• Meticulous and detail-oriented

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

Job Description:

1) Manage delinquent and bad debt accounts through monitoring and analysing database

2) Guide and ensure team members negotiation skills are effective

3) Responsible for repossession matter including auction and tender of repossessed assets, according to the rules and regulations

4) Initiate, handle and monitor legal actions with solicitors

5) Assist in review, develop and executing collection action plans and strategy towards achieving set targets

6) Handle and manage complaints or issues escalated from internal collection teams

7) Weekly review and conduct monthly meeting according to frequency

8) Preparing monthly management reports on the collection and recovery position

9) Continually evaluate internal processes and improve

10) Collaborate with cross functional teams, including operations, risk, compliance and finance to ensure that collection activities are aligned with company goals

Requirement:

1) Academic qualification: Diploma & equivalent

2) At least 5 years of working in handling collection and debt recovery

3) High level of integrity, meticulous and detail-orientated

4) Strong ownership with ability to operate in a flexible, dynamic environment

5) Ability to multi-task, deliver results and solve problem well under pressure to meet deadlines

6) Open and willing to learn new things, take on new challenges and make adjustments to suit transitions in the workplace

Manager Responsibilities:

· Delegating responsibilities and supervising business operations

· Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

· Resolving conflicts or complaints from customers and employees.

· To lead, develop, build and maximise revenue and profit in the Massage Treatments sector, by way of maximising treatments, packages and retail sales.

· To organise all relevant external and internal training as and when required.

· Establishing and achieving business and profit objectives.

· Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

· Generating reports and presenting information to upper-level managers or other parties.

· Ensuring staff members follow company policies and procedures.

· Other duties to ensure the overall health and success of the business.

Manager Requirements:

· More education or experience may be preferred or required.

· Strong understanding of business management, financial, and leadership principles.

· Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

· Time and project management skills.

· Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

· Commitment to providing exceptional service to customers and support to staff members.

· Ability to work under pressure and meet deadlines

· Ability to work longer hours with prolonged period of standing.

About the Role:

The Communications Planning Manager plays a crucial role within the APAC Colgate-Palmolive account, directly supporting the IMC Director in developing and executing innovative, data-driven media strategies that drive business growth across the APAC region. This role requires a highly motivated and detail-oriented individual with a strong understanding of media planning principles, digital expertise, and a passion for uncovering actionable insights.

An ambassador for media and communication excellence within your Client Service Team(s).

Best Things About the Job:

1. This role offers a unique opportunity to work on one of the world’s leading brands in a dynamic, fast-paced environment. If you are a passionate and driven media professional with a desire to make an impact, we encourage you to apply.
2. Working with a high-performance integrated media team to deliver best-in-class value for clients.
3. To be a self-starter and flex your influencing skills to deliver value.
4. Honing business acumen across the full spectrum of media channels/platforms, including digital, by collaborating with our team of specialists.

Key Responsibilities:

• Support in Development of Strategic Communications Planning: Providing comprehensive support in all aspects of strategic communications planning and campaign development. This includes developing presentations, conducting research & analysis, managing day-to-day client communications and project timelines.
• Co-create Campaign: Co-create media plans across various channels, ensuring alignment with Colgate-Palmolive's marketing objectives. Ensure consistent application of division strategies and best practices, shaping local plans that account for hub business requirements and nuances. This includes audience and media planning, media innovation, budget management, and campaign tracking to derive actionable insights.
• Collaboration & Communication: Work closely with the broader APAC Hub team, including offline and online planners and Subject Matter Experts (Audience, Social & Influencer, Programmatic, Search, eCommerce), to ensure seamless campaign execution across markets. Maintain strong communication by providing regular updates on campaign progress and performance.
• Media Expertise: Demonstrate a strong understanding of the media landscape, across paid, owned, earned regardless of online or offline. Stay up-to-date on the latest media trends and technologies to inform media strategies.
• Research & Analysis: Utilize research tools and platforms to gather consumer behaviour insights and media performance data. Translate these insights into actionable recommendations for campaign planning.
• Stakeholder Management: Liaise with client and agency partners (creative, digital, influencer, shopper, and PR agencies) to ensure an integrated and cohesive campaign plan.

What you’ll bring:

• Media Planning Fundamentals: Solid understanding of media planning principles, including laws of growth, media sufficiency, cross-channel planning and audience understanding.
• Analytical Skills: Strong analytical skills with the ability to generate both media and consumer behaviour insights from research tools and platforms. Proficiency in Excel and data visualization tools is essential.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Collaboration & Teamwork: Ability to work effectively within a team environment and collaborate with various stakeholders.
• Agility & Multi-tasking: Demonstrated ability to manage multiple priorities in a fast-paced, deadline-driven environment, with agility to adapt to evolving business needs.
• Problem-Solving Skills: Strong critical and strategic thinking with the ability to challenge norms and push boundaries to solve problems.
• Proactive & Results-Oriented: A proactive, results-driven attitude with a strong work ethic and commitment to delivering high-quality work.
• Passion for Media & Marketing: A genuine passion for media and marketing, with a desire to stay current on the latest trends and technologies.

Minimum Qualifications:

• 5+ years of hands-on experience in media planning and execution, preferably within an agency environment. Experience with FMCG clients is a plus.
• Experience with media planning tools and software.
• Multi-market Experience is essential.

More about GroupM

GroupM is WPP’s media investment group and the world’s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and T&Pm, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Discover more about GroupM at www.groupm.com

Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

Follow us on Instagram : https://www.instagram.com/groupmapac/

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

About the Role:

The Communications Planning Manager plays a crucial role within the APAC Colgate-Palmolive account, directly supporting the IMC Director in developing and executing innovative, data-driven media strategies that drive business growth across the APAC region. This role requires a highly motivated and detail-oriented individual with a strong understanding of media planning principles, digital expertise, and a passion for uncovering actionable insights.

An ambassador for media and communication excellence within your Client Service Team(s).

Best Things About the Job:

1. This role offers a unique opportunity to work on one of the world’s leading brands in a dynamic, fast-paced environment. If you are a passionate and driven media professional with a desire to make an impact, we encourage you to apply.
2. Working with a high-performance integrated media team to deliver best-in-class value for clients.
3. To be a self-starter and flex your influencing skills to deliver value.
4. Honing business acumen across the full spectrum of media channels/platforms, including digital, by collaborating with our team of specialists.

Key Responsibilities:

• Support in Development of Strategic Communications Planning: Providing comprehensive support in all aspects of strategic communications planning and campaign development. This includes developing presentations, conducting research & analysis, managing day-to-day client communications and project timelines.
• Co-create Campaign: Co-create media plans across various channels, ensuring alignment with Colgate-Palmolive's marketing objectives. Ensure consistent application of division strategies and best practices, shaping local plans that account for hub business requirements and nuances. This includes audience and media planning, media innovation, budget management, and campaign tracking to derive actionable insights.
• Collaboration & Communication: Work closely with the broader APAC Hub team, including offline and online planners and Subject Matter Experts (Audience, Social & Influencer, Programmatic, Search, eCommerce), to ensure seamless campaign execution across markets. Maintain strong communication by providing regular updates on campaign progress and performance.
• Media Expertise: Demonstrate a strong understanding of the media landscape, across paid, owned, earned regardless of online or offline. Stay up-to-date on the latest media trends and technologies to inform media strategies.
• Research & Analysis: Utilize research tools and platforms to gather consumer behaviour insights and media performance data. Translate these insights into actionable recommendations for campaign planning.
• Stakeholder Management: Liaise with client and agency partners (creative, digital, influencer, shopper, and PR agencies) to ensure an integrated and cohesive campaign plan.

What you’ll bring:

• Media Planning Fundamentals: Solid understanding of media planning principles, including laws of growth, media sufficiency, cross-channel planning and audience understanding.
• Analytical Skills: Strong analytical skills with the ability to generate both media and consumer behaviour insights from research tools and platforms. Proficiency in Excel and data visualization tools is essential.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Collaboration & Teamwork: Ability to work effectively within a team environment and collaborate with various stakeholders.
• Agility & Multi-tasking: Demonstrated ability to manage multiple priorities in a fast-paced, deadline-driven environment, with agility to adapt to evolving business needs.
• Problem-Solving Skills: Strong critical and strategic thinking with the ability to challenge norms and push boundaries to solve problems.
• Proactive & Results-Oriented: A proactive, results-driven attitude with a strong work ethic and commitment to delivering high-quality work.
• Passion for Media & Marketing: A genuine passion for media and marketing, with a desire to stay current on the latest trends and technologies.

Minimum Qualifications:

• 5+ years of hands-on experience in media planning and execution, preferably within an agency environment. Experience with FMCG clients is a plus.
• Experience with media planning tools and software.
• Multi-market Experience is essential.

More about GroupM

GroupM is WPP’s media investment group and the world’s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and T&Pm, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Discover more about GroupM at www.groupm.com

Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

Follow us on Instagram : https://www.instagram.com/groupmapac/

(1) Job scope

- Responsible for leading and mentoring a team of Audit Associates and Seniors

- Portfolio management and provide audit services to external audit clients

- Manage the quality of audit services, project management and execution including but not limited to planning, fieldwork, review and completion.

- Provide technical guidance to the team and external audit clients.

(2) Qualifications and Pre-requisites

- Relevant degree in accountancy and relevant professional qualifications

- Min of 5 years of relevant experience in external audit and assurance services

- Leadership qualities and team-oriented

- Good technical competency in accounting, corporate tax and auditing standards

Location: Tanjong Pagar
Employment Type: Full-time

Salary: Up to S$3,500

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

Responsibilities:

• Log customer interactions and create support tickets to track issue resolution.
• Escalate unresolved or complex issues to higher-level support teams when necessary.
• Efficiently research, gather, organize, and share information in a timely manner.
• Prepare documents like correspondence, memos, reports, and other written materials.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create documents and materials.
• Follow established procedures to track and ensure project completion.
• Coordinate service delivery during the operational phase.
• Support invoice creation and timely processing.
• Maintain accurate and up-to-date files and records in accordance with team standards.
• Assist Business Analysts with data quality issues and reporting.
• Provide administrative support to other departments or CUPPS operations as needed.
• Timely completion of daily paperwork and projects.
• Manage and maintain office supplies and equipment.
• Collate, update, and monitor operational support maintenance renewal contracts.
• Participate and support operations, and undertake other assigned duties.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25005

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:

IT Support:

• Provide technical assistance and troubleshooting for hardware and software issues on desktops, laptops, printers, and other peripherals.
• Perform routine maintenance tasks such as system updates, antivirus scans, and system optimizations to maintain compliance.
• Assist in setting up and configuring workstations, mobile devices, and audio/visual setups.
• Responsible for managing security incidents and outages for area of geographic responsibility partaking in the IRP / ERBC as directed. Due to geographic isolation, possible need to take on the local lead role.

IT Administration:

• Manage office IT to documented IT standards and process.
• Manage inventory, via asset tracking for IT equipment and software license in ITSM system.
• Manage IT tasks that pertain to employee life cycle from onboarding to user separation.
• Log and manage tickets in ITSM system, following Incident and Problem Management process where applicable.
• Work with external suppliers for IT hardware procurement and repair.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
• Proven at least 1.5 years of experience in providing technical support and troubleshooting for hardware, software, and network issues.
• Proficiency in operating systems such as Windows and macOS is a must.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Knowledge of networking concepts, protocols, and troubleshooting methodologies.
• Strong verbal and written communication skills, with the ability to effectively communicate technical information to non-technical users.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• Attention to detail and ability to prioritize tasks in a fast-paced environment.

Brief description:

iO3 is a fast growing company in the field of maritime digital solutions and satellite connectivity.

We are hiring an IT service engineer to help manage and support our expanding customer base, with an emphasis on prompt response and exemplary delivery of support/solutions.

The candidate should expect a high tempo, dynamic environment and is joining a team of engineers that are strongly driven and passionate about what they do.

Jobscope:

1. Assist team lead in ensuring customers’ requests are promptly resolved, or to liaise with vendors to arrive at a solution
2. Responding to technical support calls/emails from vessel for computer, application and connectivity issues
3. Setting up and installing new computers, network infrastructure (up to L2) and software on board vessels or at shore
4. Maintain network infrastructure drawing for each vessel
5. Remote assistance to vessels upon coordination of timezone
6. Diagnosing and fixing network problems and hardware or software faults
7. Maintaining inventories of hardware and software for each vessel
8. Assist in ensuring prompt quotation, procurement and delivery of equipment to customer premises or vessels
9. Be actively involved in project preparation or solutions to meet customers’ requirements
10. Exposure to other segments of IT ie OT equipment, CCTV, WiFi infrastructure, satellite communications
11. Any other tasks assigned

Requirements:

1. Candidate must be at least physically fit to board vessels (few days per month)
2. Proficient in L1 networking, windows OS and MS office, WiFi networking, network infrastructure, firewall, VLANs, routing
3. Irregular hours at times, including weekends/public holidays, dependent on vessel’s schedule and arrival. Shipboard allowance is provided for vessel attendance.
4. Able to work on own and be responsible to prepare proper documentation for work completion
5. Keen to learn and driven to excel
6. Minimum NITEC, Higher NITEC or Diploma in relevant fields of study
7. This position is open to fresh graduates as well, training will be provided

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

We are looking for an engineer who is responsible for the design, implementation, administration, and support of Microsoft 365 (M365) solutions, ensuring optimal performance, security, and user experience. The role involves collaboration with cross-functional teams, end-user support, and driving the adoption of M365 technologies.

• Manage, configure, and support M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Power Platform.
• Troubleshoot and resolve M365-related issues, providing 2nd and 3rd level support.
• Monitor M365 service health and escalate issues to Microsoft as required.
• Provide end-user support, guidance, and training on M365 tools and features.
• Configure and manage M365 compliance features, such as data loss prevention (DLP), eDiscovery, and information protection.
• Implement and manage security controls, including Multi-Factor Authentication (MFA), Conditional Access, and Identity Protection.
• Participate in change management processes for M365 service updates and enhancements.
• Collaborate with IT teams and business units to align M365 capabilities with organizational goals
• Support M365 migration projects, including data migration and system integration.
• Assist in the planning and execution of M365 adoption and change initiatives.