Responsibilities:

• Plan and implement the work based on company policy and ensure on schedule.
• Support and maintain the MS Windows servers, SAN Storages and CISCO network infrastructure of the whole company.
• To review the current IT infrastructure and propose improvement plans.
• To maintain and improve backup of the systems.

Requirements:

• Bachelor’s degree in IT related field or Diploma with at least 4 years of related working experience
• Good knowledge in configuration of networking and IP telephony system.
• Good hands-on knowledge of Microsoft Server system
• Strong analytical and troubleshooting skills
• Candidate with MCSE, CCNA certification is preferred
• Project management knowledge (good to have)
• Experience in manufacturing field will be an added advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: L8VYXXY3

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Position Summary:

Provide vital administrative and operational support to ensure the effective execution of IT-related projects, with a focus on investigative analysis. This role is ideal for individuals who are passionate about technology, have strong organizational and communication skills, and are eager to grow in the fields of IT and project management.

Responsibilities:

Assist in the following Project Coordination activities

• Cordinate project activities, ensuring timelines and objectives are met.
• Develop and review investigative case project plans in collaboration with the supervisor.
• Conduct open-source research through both open and subscribed databases, as well as social media platforms, to gather relevant and actionable data for investigative analysis.
• Extract key information and insights from investigative reports and intelligence products, transforming findings into actionable reports.
• Review all submitted analysis and investigative reports for accuracy, completeness, and professional quality.
• Ensure all project activities comply with client contract requirements and necessary measurements.
• Organize and coordinate project meetings, prepare agendas, and take detailed minutes.
• Perform other duties as assigned to support project success.

Job requirement:

• A Polytechnic Diploma in Information Technology, Computer Science, or a related field.
• Basic knowledge of IT systems, hardware, and software troubleshooting.
• Familiarity with operating systems (Windows, Linux, macOS) and network basics.
• Strong analytical and investigative skills to identify, assess, and resolve issues.
• Ability to collect and analyse data, identifying trends and patterns.
• Attention to detail and methodical approach to problem-solving.
• Good communication skills to report findings and collaborate with teams.
• Basic knowledge of security protocols and practices is an advantage.
• Self-motivated and able to work independently with minimal supervision.

ABOUT FILTRONA

Filtrona is the only global, independent market leader in the design, testing and manufacturing of specialist filter solutions and related scientific services. With a head office in Singapore, Filtrona has 8 manufacturing facilities across Europe, America, and Asia, together with 2 innovation centres, an accredited laboratory and a Centre of Excellence focused on sustainability. The company has 2,000 employees serving customers across 120 countries.

Our purpose is to support partners to transform and benefit from business growth; we succeed when they succeed. Our mission is to be a responsible, customer-focused innovation leader creating excellence in sustainable solutions for today and tomorrow.

For more information, please visit www.filtrona.com

ROLES & RESPONSIBILITIES

We are seeking a detail-oriented and highly organized individual to join our IT department as an Invoicing and IT Contracts Coordinator. The successful candidate will play a crucial role in managing and coordinating the invoicing processes within the IT department, including engagement with chosen vendors for onboarding and ensuring accuracy of invoicing. This position requires a good understanding of financial procedures, excellent communication skills, and the ability to work collaboratively with various teams including vendors. If you have a passion for accuracy, efficiency, and ensuring financial integrity, this role is for you.

Overall:

• Support IT contract owners, e.g. IT Product Owners and Head of IT Service Delivery, on invoicing and contract administration matters.
• Manage entire procurement processes (including ‘Know Your Supplier’ forms and raising Purchase Requisition).
• Ensure compliance with company policies and procedures and ensure all invoices are paid on time.
• Review purchase orders and invoices for accuracy and completeness and work with internal stakeholders to adjust as necessary.
• Assist IT contract owners to search for potential vendors and identify the best fit.

Purchase Requisition and Invoice Processing:

• Collaborate with vendors and internal teams to ensure accurate and timely receipt of invoices.
• Review and verify purchase orders and invoice details, including quantities, rates, and terms, to ensure accuracy in relation to agreed contractual amounts.
• Perform sourcing administrative work in terms of enquiries, comparison and review of quotations, quality, terms and conditions, specifications etc.

Administration of invoices and contracts:

• Maintain and organize comprehensive records of all IT-related invoices, ensuring easy retrieval for audits and reviews.
• Maintain contract register and housekeep all the softcopy contracts and procurement document in SharePoint.
• Ensure timely review of contracts are done internally by the right contract owners and Technology Director before contract lapses or is auto-renewed.

Communication and Collaboration:

• Collaborate with cross-functional teams, including finance and procurement, to streamline processes and improve efficiency.

Qualifications & Education Requirement:

• Degree holder in Computer Science, Business Administration or relevant field
• 2 years professional experience in similar role preferred
• Working knowledge of Microsoft Office, with advanced Excel skills
• Strong analytical and problem-solving skills
• Excellent communication (verbal and written) and vendor engagement skills
• Excellent attention to detail and organizational skills.
• Detail-oriented and capable of handling confidential information with discretion.
• Ability to work collaboratively in a team environment.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Duties:

The Candidate is to be proficient in information gathering and reporting that include:

• Compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor
• Prepare agendas and take detailed minutes
• Follow up on action items from meetings
• Prepare regular status reports for the project manager

The Candidate is to be proficient in document management that includes:

• Maintain and organise all project-related documents including minutes of meetings provided by vendor.
• Ensure version control of important files
• Create and update project documentation as needed

The Candidate is to be proficient in stakeholder communications, timeline and milestones tracking that includes:

• Act as a liaison between Project Manager and internal stakeholders
• Distribute project updates and communications
• Manage and respond to routine project-related queries
• Monitor project timelines and alert Project Manager of any potential delays
• Track milestone completions and deliverables
• Update project management tools with current progress

The Candidate is to be proficient in quality control support and change request management that includes:

• Assist in coordinating quality assurance activities
• Help manage the user acceptance testing (UAT) process
• Collect and organise feedback from UAT sessions
• Log and track change requests
• Assist in assessing the impact of proposed changes
• Help communicate approved changes to relevant parties

The Candidate is to be proficient in vendor coordination and administrative support that includes:

• Assist in managing day-to-day interactions with vendors
• Track vendor deliverables and performance
• Coordinate vendor meetings and communications
• Handle project-related administrative tasks
• Help coordinate training sessions for internal staff
• Assist in co-creating training materials with vendor.
• Support the security onboarding of new team members from vendor to the project
• Support in post implementation

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• Have at least two (2) years of working experience in the IT projects
• Competent in Microsoft applications including Word, Excel and Outlook.
• Good to have experience using Project Management tracking tools such as Confluence, Jira.

Interested candidates may apply with updated CV to [email protected] and [email protected]

We seek a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.

Key Responsibilities:

Application Deployment and Support

• Assist in deploying enterprise-level applications, ensuring smooth implementation and minimal disruption.
• Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

• Analyze current business processes to identify inefficiencies and recommend improvement solutions.

Requirements Gathering and Analysis

• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
• Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

• Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

• Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

• Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

• Proven experience in IT application support or a similar role.
• Proficiency in troubleshooting application issues using SQL.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Experience in user acceptance testing and application deployment.
• Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.

Do you have "control" and "Conduct" mindset? Are you able to notice the gaps and risks in a business process- and are ready to tackle it?

With bases in more than 65 countries, this international bank has opened up an integral position in their Corporate & Institutional Banking Team responsible for APAC.

This is a Global projects focusing on client onboarding and interactions across APAC. You will be working in a lean team of 4 to implement 'chats' and 'video conferencing' tools such as Wechat, kakaotalk, whatsapp, and Line.

The team is looking for a suitable candidate who is able to analyse business needs, risks, gap analysis, liaise directly with vendors, create and design processes, and relay designs to IT Team. This is NOT an IT role, this is a functional business analyst role.

Direct Responsibilities

• Acts as primary interface with business lines
• Collect, analyze and document business scenarios for the use of voice and chat channels
• Understand business interactions with clients and other external counterparties
• Identify risk and conduct scenarios and contribute to create the framework to address them

Technical (Must possess/Essential)

• Minimum 7 years of experience
• Have prior experience working with implementing recording and surveillance over voice and chat channel
• Have prior experience working with setting up controls
• Excellent soft skills- communications, critical thinking, finding a solutions, attention to details
• Languages: Fluency in Mandarin is a very BIG PLUS

Note: Contract role (12 months renewable upon performance)

If you are ready to take the next steps and work in a multicultural, supportive environment while being exposed to vast technologies and teams, then... apply now for this opportunity and immediate consideration.

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

About EVO
A leading IT Solutions and outsourcing service provider in Southeast Asia market, assisting clients to achieve their business objectives by successfully outsourcing their non-core business processes and functions in the areas of technology. EVO Business Consulting offers the entire spectrum of services across business models in the technical space.

Job Overview
We are looking for motivated individuals to join our team as Junior IT Recruiters for a 180-degree recruitment role. In this role, you will focus on candidate sourcing, screening, and management, playing a vital part in fulfilling our clients’ talent needs in the IT sector.

We welcome individuals who are eager to learn, regardless of prior experience, and provide a collaborative environment for growth in the recruitment industry.

Key Responsibilities:

• Candidate Sourcing: Use job boards, social media, referrals, and other channels to identify and attract suitable candidates for IT roles.
• Screening and Shortlisting: Evaluate resumes, conduct initial interviews, and assess candidates’ suitability based on job requirements.
• Candidate Engagement: Build strong relationships with candidates to guide them through the recruitment process and provide a positive experience.
• Job Posting: Craft and post job advertisements on various platforms to attract diverse talent pools.
• Database Management: Maintain accurate and organized records of recruitment activities and candidate pipelines.
• Collaboration: Work closely with account managers and the client-facing team to align recruitment strategies with client needs.
• Market Research: Stay informed about IT industry trends to better understand client and candidate requirements.

Who We’re Looking For

• Education: Diploma or degree in any discipline.
• Experience: No prior experience required, though exposure to recruitment or IT is a plus.
• Skills: Strong communication and interpersonal skills, with an eagerness to learn.
• Attributes: Proactive, detail-oriented, and organized, with the ability to work effectively in a fast-paced environment.
• Technology: Basic proficiency in Microsoft Office; familiarity with recruitment platforms and tools is a bonus.

What We Offer

• Prime work location in Raffles Place, easily accessible via public transport.
• Inclusive and supportive team culture.
• Training and development opportunities to build your career in IT recruitment.
• Exposure to a fast-growing sector in the IT and outsourcing industry.

How to Apply
Interested applicants are encouraged to apply by sending your updated resume to [email protected], with the subject line: Application for Junior IT Recruiter (180 Recruitment).

EVO is committed to fair employment practices.
We value diversity and inclusion and do not discriminate based on age, race, gender, religion, marital status, or disability. All applications will be considered based on merit and alignment with job requirements.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

IT Security Specialist

We are seeking a highly skilled IT Security Specialist with expertise in the insurance industry to join our dynamic team. The ideal candidate will play a pivotal role in ensuring the confidentiality, integrity, and availability of sensitive information within our organization. The IT Security Specialist will collaborate with cross-functional teams to implement and maintain robust security measures, compliance standards, and risk management practices specific to the insurance sector.

Responsibilities:

· Support development, implement and enforce security policies and procedures in alignment with industry regulations and best practices.

· Monitor and assess compliance with regulatory requirements (e.g., HIPAA, GDPR) relevant to the insurance sector (familiarity with SOC).

· Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats (VAPT).

· Develop and implement strategies to manage and respond to security incidents effectively.

· Design, implement, and maintain secure network architecture and infrastructure.

· Ensure the security of servers, databases, and other critical systems used in insurance operations.

· Implement and manage robust identity and access control measures to safeguard sensitive insurance data.

· Regularly review and update user access permissions based on business needs and principle of least privilege.

· Develop and maintain an incident response plan for swift and effective resolution of security incidents.

· Conduct digital forensics investigations to identify the root cause of security breaches and recommend preventative measures.

Qualifications:

· Bachelor's degree in Information Security, Cybersecurity, or a related field.

· Proven experience as an IT Security Specialist in the insurance industry.

· In-depth knowledge of insurance sector regulations and compliance requirements.

· Experience with risk assessment methodologies and tools.

· Proficiency in implementing and managing security solutions, including firewalls, intrusion detection/prevention systems, and antivirus software.

Certifications (Preferred):

· Certified Information Systems Security Professional (CISSP)

· Certified Information Security Manager (CISM)

· Certified Ethical Hacker (CEH)

· Certified Information Systems Auditor (CISA)

Benefits:

· Competitive salary with performance-based bonuses

· Ongoing professional development opportunities

· Collaborative and innovative work environment

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Details:

We are looking to hire an IT Executive with positive work ethic, keenness to learn, and who will thrive in a fast-paced environment to be responsible for the running of our IT systems and the management of the technical support of our office. If you are someone who enjoys being in charge of a variety of responsibilities from ensuring that our network system is functioning, to staying updated on the latest IT developments to mitigating any risks of possible cyber threats, then this is the role for you.

Company Overview:

We are a law firm in the CBD. Our work environment is friendly, energetic, exciting and fast-paced, and we make it a priority to provide our employees with quality training and opportunities for professional development.

Responsibilities:

• Respond to IT requests according to defined SLAs, and provide Level 1 and 2 support to end users, including troubleshooting, diagnosing, and resolving end-user reported issues
• Deploy, manage, and maintain desktops, laptops, and other related hardware and software
• Take responsibility of desktop administration activities and support assigned applications; including maintaining the inventory of the company’s assets
• Monitor IT related license renewals and make appropriate recommendations to the stakeholders for effective solutions
• Work with the IT team to provide assistance with data storage and security management, document management and database management
• Provide support for day to day IT infrastructure requirements
• Communicate effectively with senior stakeholders of the firm while providing well-informed advice pertaining to technical or security topics
• Maintain good communications with vendors and to be able to breakdown the technicalities presented by the vendor

Requirements:

• Candidate must possess at least Diploma / Advanced / Higher / Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 5 Year(s) of working experience in the related field, preferably a professional service firm, is required for this position.
• Specialised in IT/Computer - Network/System/Database Admin or equivalent.
• Good command of written and spoken English
• Good interpersonal skills; strong team player
• Ability to perform well in a fast-paced environment and willingness to go above and beyond
• Organized, thorough and meticulous
• Proficient in MS Word, Excel and PowerPoint
• Well versed with management of applications for video conferencing (eg. Zoom, MS Teams) and document conversion tool (eg. Adobe Acrobat)
• Experience with on premise server infrastructure and well versed with management of Microsoft Active Directory Service, Printer server management, File server management and Microsoft Exchange server management will be a plus
• Additional experience such as with cloud hosting platforms such as Microsoft Azure and Amazon Web Service will be advantageous
• Candidates with more experience may be considered for more senior positions

All applications will be treated with full confidentiality. (Only shortlisted candidates will be notified.)

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business PartnersProficient in MS Office

1. End-User IT Resources
2. Monitoring of the desktops/laptops leasing schedule for various subscriptions;
3. Tracking of IT Equipment due for technology refresh;
4. Tracking of IT Equipment for incoming/outgoing officers;
5. Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers;
6. Monitor leasing billing and verification.

1. WOG Services Administrative Support
2. Raising of Service Requests;
3. Monitor leasing billing and verification;
4. Monitor the software packaging and deployment status.

1. IT Asset Management
2. Manage the Configuration Management Database (CMDB);
3. Receipt of assets delivered;
4. Handover of assets to AFM for IT Resource provisioning;
5. Monitor the utilisation of hardware/software/licences;
6. Assist in assets disposal;
7. Asset Tagging.

1. General Support
2. Preparation, sending and uploading of advisories/announcements;
3. Administration of mailbox (handling of standard queries e.g. about tech refresh, printer, token replacement, etc);
4. Sourcing for small value purchase peripherals;
5. Testing of IT Services;
6. Physical Keys management;
7. Any other Ad-hoc duties when required.

1. Mobile Devices Support
2. Preparation of Mobile Devices;
3. GoMAX provisioning;
4. Apple/Google accounts creation;
5. GoMAX forms filling and submission;
6. Mobile OS upgrade and Software Installation/Uninstallation;
7. Monitor the various services billing and verification.

We are a leading global trading company, head quartered in Singapore with International market presence in over 70 countries. We are seeking to recruit experienced

IT ANALYST

with a sound knowledge in Oracle ERP & database administration.

Oracle ERP Administration

· Developing oracle database object like procedure, function, packages and etc. using Oracle 10g, PL/SQL, Oracle Forms & Reports.

· Perform database modifications and system testing during deployment to production.

· Provide support for production database systems and processes, and end-user applications.

· Involved in analysis of database, Query optimization, indexing, and Ensuring effective utilization of the indexes used in the SQL or PL/SQL code.

· Involved in Implementation of Business Rules Using PL SQL / Database.

· Experience in ERP modules – Purchase, Sales, Inventory, and Finance Modules.

· Handles all PL/SQL, Forms and Reports related technical development and deployment in Production.

· Proficient in Oracle Tools and Utilities such as SQL*Loader, Toad.

· Experience with software Development life cycle (SDLC) process performing detailed analysis, collecting requirements, documents requirements, coding and unit testing, integration and system testing

· Involved in resolving production problems for the applications and ensure all support Service Level Agreements

· Strong technical, analytical, and problem-solving skills.

IT Infrastructure Requirements:

· Maintain awareness of all IT policies, guidelines, and procedures, and comply with them.

· Knowledge in Server Maintenance, Virtual Machines (Hyper-V), Server Backups.

· Coordinate with Infrastructure Vendors and resolve Issues.

Only Singapore Citizens or PR are eligible to apply.

Job is based at our Singapore office.

Interest candidates may send their resume to: [email protected]

We are seeking a senior IT Project Manager to advance digital transformation projects and contribute to significant projects!

• Hybrid working arrangement.
• Agile working environment that fosters continuous learning and growth.
• Competitive salary package and comprehensive benefits provided.

Responsibilities:

• Develop project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Ensure Service Level Agreements for projects are met.
• Manage and execute procurement of IT systems in a timely manner.
• Lead and manage technical projects from initiation to closure, and contribute to project activities, ensuring the projects are executed based on the plan.
• Effectively engage and manage vendors to deliver solutions and services, monitor project progress and performance.
• Identifying and addressing issues or risks proactively to prevent delays or cost overruns.
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Facilitate meetings, workshops, and discussions to gather requirements, resolve issues, and make key project decisions.
• Outsourcing and Contract Management to oversee, and manage multiple vendors and external providers of ICT services.

Job Requirements:

• Singaporean only.
• Prior experience of at least 4 years in IT project management.
• Experience in cloud and Microsoft Products (Related certification will be an added advantage).
• Project Management related certification (PMP, CITPM, CSM, etc.).
• Working experience in Agile methodologies (at least involved in several full SDLC).
• Proficient in vendor management activities (security VAPT, Risk Assessments, leading User Acceptance Tests, etc.).
• Prior experience in low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in Project Procurement and E-services applications/systems delivery will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Key Responsibilities:

Risk Management & Controls:

• Develop a strong understanding of the bank's Enterprise Risk Management Framework.
• Collaborate with Risk and Compliance to identify, assess, and resolve risks, issues, and control gaps promptly.
• Conduct risk assessments and ensure control tests (CST/KCI) are relevant, timely, and well-documented.
• Analyze root causes for exceptions and implement action plans to prevent recurrence.
• Prepare accurate risk reports and contribute to risk forums.

Incident & Complaint Management:

• Investigate incidents, perform root cause analysis, and develop action plans to mitigate future risks.
• Assess residual risks, document incidents, and ensure accurate and timely reporting.
• Conduct trend analysis on operational losses, incidents, and regulatory breaches to address recurring issues.
  

Audit & Regulatory Inspections:

• Oversee audits and inspections to ensure factual observations and effective action plans.
• Monitor and validate remediation progress for audit findings and ensure root causes are addressed.
• Review audit findings and ensure timely resolution of identified issues.
  

Risk Governance Initiatives:

• Drive risk awareness programs and governance initiatives within the business unit.
• Support account reconciliation migration activities and regulatory resolution planning.
• Enhance staff awareness of risk management and strengthen the overall risk culture.
  

Requirements

• Bachelor’s degree with at least 4 years of experience, preferably in Big 4 audit or IT audit.
• Certified Information Systems Auditor (CISA) qualification is preferred.
• Strong background in risk management and controls, including IT application controls design and testing.
• In-depth understanding of banking operations, technology, regulatory frameworks, and retail banking products, especially digital processes.
• Good understanding of technology, system design, and development concepts.
• Passion for streamlining processes and driving continuous improvement.

Are you passionate about technology and eager to solve complex challenges? Our client, a leading shipping company headquartered in Korea is looking for an experienced IT Support Specialist.

Your new role:

In this role, you will be at the heart of the technological operations, maintaining servers, supporting critical systems, and contributing to the digital transformation efforts. You will work in a fast-paced, global environment, ensuring their IT infrastructure stays secure and optimized for smooth shipping operations. Key responsibilities include responding to employee inquiries; repairing and replacing IT equipment as required; troubleshooting and resolving network issues; overseeing and maintaining servers located in the server room to ensure high availability and performance; working closely with HQ IT teams to address digital security, data protection issues, and ensure compliance with policies.

Requirements:

• Minimum of 2 years' relevant experience in IT support.

• Fluency in English and Korean language (both written and spoken) – to handle requests from headquarters in Korea.

• Strong technical skills (coding included).

• Strong understanding of server management and digital security protocols.

• This role is looking for someone already based in Singapore.

Benefits:

• Competitive salary package and benefits.

• Opportunities for professional development and career advancement.

• Dynamic and collaborative work environment with a diverse team of industry experts.

If you’re ready to leverage your technical skills in a growing industry, we want to hear from you!

Apply now and set sail on an exciting IT career!

Know someone who might be a great fit? Please share this opportunity with them.

Daphne Ng (EA Reg No: R1980651)

LinkedIn: https://www.linkedin.com/in/daphne-ngyiqi/

Email: [email protected]

Faststream Recruitment Pte Ltd

EA Licence No: 09C3403

We are seeking a senior IT Product Manager to advance digital transformation projects and contribute to significant Governemnt projects!

• Hybrid working arrangement.
• Agile working environment that fosters continuous learning and growth.
• Competitive salary package and comprehensive benefits provided.

Responsibilities:

• Define and manage the product roadmap, aligning with organizational goals and market demands.
• Collaborate with cross-functional teams, including engineering, design, and marketing, to deliver high-quality IT solutions.
• Gather and analyze user requirements to inform product design and functionality.
• Drive the entire product lifecycle from concept to launch, ensuring timely delivery within budget.
• Work closely with stakeholders to identify opportunities for product enhancements and new features.
• Conduct competitive analysis and market research to maintain a competitive edge.
• Ensure compliance with security, scalability, and enterprise-level standards for corporate products.
• Monitor and report on product performance, using data to make informed decisions.
• Lead agile product management processes, including sprint planning, backlog prioritization, and stakeholder communication.
• Facilitate meetings, workshops, and discussions to gather requirements, resolve issues, and make key project decisions.

Job Requirements:

• Singaporean only.
• Prior experience of at least 3 years in IT product management.
• Experience in cloud and Microsoft Products (Related certification will be an added advantage).
• Understanding of corporate or enterprise-level product management.
• Project Management related certification (PMP, CITPM, CSM, etc.).
• Working experience in Agile methodologies (at least involved in several full SDLC)
• Prior experience in low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in Project Procurement and E-services applications/systems delivery will be an added advantage.

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• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

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Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Assist IT manager of Cyber Security Training for employee and Senior Management
• General security awareness training to all employee
• Cyber Security Incident desktop exercise to Senior Management
• Manage and maintain IT Policy and Procedures .
• Assist IT manager of oversight the Security Control of IT environment.
• Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum a Diploma in any IT-related discipline.
• Local Japanese speaker JLPT N1-N2 is advantage.
• Minimum 1 - 3 years of IT Risk or Cyber Security experience or/and preferably with working experience in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC, devices and platform operating
• systems, and demonstrates technical skills, problem solving.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.

About the job

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for IT Support Analyst to join our Technology department on a permanent basis. The role will be based at Madame Tussauds Singapore (Sentosa Island).

Responsibilities

• Work with the wider IT Team to provide first class technical support to Merlin offices and attractions within region
• Promotion of the IT Service Desk to encourage adoption across the business as the single point of contact
• Consulting and advising users of all levels across Singapore and the APAC region
• Promote Continual Service Improvement and follow through with initiatives
• Promote and advocate security and governance policies
• Ensure IT standards are maintained and promoted across all IT disciplines.
• Ability to problem solve on more complex incidents and requests. Assisting with the coordination and resolution of major incidents.

Qualifications & Experience

• Proven experience in 1st or 2nd line technical support
• Must have experience with supporting Point of Sale Systems in Retail, F&B, Hotel and Ticketing such as Simphony, Opera, Accesso
• Field engineer experience is desirable
• ITIL Foundation
• Network support experience
• A Microsoft or Cisco based certification is desirable
• Technical skills – Troubleshooting, Windows 10/11, Office 365, Microsoft Cloud/Endpoint Manager, Apple, Android, Cisco Networking, Juniper Mist, Point of Sale (POS), Oracle, Digital signage, Kiosks, Ticketing System

The Benefits…

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and can quickly become even better (our magic can help here).

The local benefits include:

Medical & Dental Insurance
Sentosa Island Partner membership
Merlin Magic Passes that grant free entry for you & your guests to any of our attractions around the world
Development opportunities
Flexible working arrangements
And many more!

Here at Merlin Entertainments we are proud to have a diverse workforce, and we’re all about providing equal opportunities to the whole team. Because of this we are committed to an active all together programme which starts with our recruitment and selection process

Working Hours: Mon-Fri (8.30am – 5.30pm)

Job Summary:
The face-to-face IT Support role will be responsible for providing on-site technical support to customer users, resolving software and hardware issues, and answering IT related questions. This role requires strong problem-solving skills, a customer-centric approach, and the ability to communicate technical information clearly to non-technical staff.

Key Responsibilities:

• Provide and maintain exceptional customer service, ensuring timely, efficient, and professional responses to all customer inquiries and issues.
• Install, upgrade, support, and troubleshoot Windows or Mac operating systems and applications, such as Microsoft Office or other authorized desktop software.
• Diagnose and repair hardware issues on computers or facilitate the warranty process as needed.
• Utilize technical expertise to support corporate-issued desktop, laptop, and mobile devices, as well as network, email, and other related services.
• Offer ideas and solutions to prevent recurring issues that impact client computing support and overall employee productivity.
• Collaborate closely with remote IT teams to ensure system functionality and adherence to processes.

Qualifications:

• Diploma in computer science, Information Systems, or a related field.
• Minimum of 3 years of experience in IT support, particularly in deskside support roles, troubleshooting various PC software and hardware issues.
• In-depth knowledge of PC hardware, operating systems (Windows, macOS), software applications, and a basic understanding of IT infrastructure (network services, VPN, etc.).
• Exceptional troubleshooting and problem-solving abilities.
• Strong communication skills, with the capacity to explain technical concepts to non-technical users.
• Microsoft, Mac, or other relevant certifications are a plus.

Soft Skills:

• Exceptional customer service orientation and customer-focused abilities, combined with patience and a positive attitude.
• Ability to thrive in a fast-paced and demanding environment.
• Capacity to work independently and as part of a team, demonstrating initiative, self-motivation, and self-discipline.
• Effective prioritization and management of multiple tasks.
• Commitment to continuous learning and adaptability to new technologies.
• Fluent English communication skills.

Project Description:

Our client is the corporate and investment banking arm of The Group, world’s 12th largest bank by total assets.
We work daily with international branches located in 30 markets by:
- Envisioning and preparing the Bank’s futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
- Providing premium In-house Banking applications,
This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

We are seeking a talented .Net Application Developer to join our dynamic Capital Market Department!
As an Application Developer, you will be responsible for developing features within a specific Delivery Team. You will work autonomously and follow a continuous improvement approach, ensuring high-quality code that adheres to our design, norms, and standards. You will be accountable for delivering solutions that meet both functional and non-functional requirements, taking into account the principles of Agile development.
Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API’s, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.
We are starting the decommissioning of our Kondor Plus trading platform for our Treasury business to transfer this activity to our main front office target platform (Orchestrade or OT). Orchestrade is already implemented for other asset classes.
The DeKOT project (decommissioning of Kondor+ to migrate into Orchestrade) will migrate our worldwide cross asset treasury platform (all products) booked in several instances of Kondor Plus. We are creating a team in Singapore to take in charge some part of the project (e.g. Inbound and outbound flows of the platform for various systems or modules, OT API and format such as Json, Protobuf, CIBML…). Performance and latency of those interfaces will be key for the success of the project.
With strong interactions with our Head office team, the .net developer would put in place the first foundations of a development team based in Asia in Singapore. The developer joins a future team of Front Office developers that will grow and will be key in the future for our technology hub in Singapore. The team will be fully allocated to this project and will be part of a multi sites project team.
The position involves working to develop code under modern standards, including possible cloud-readiness.

Responsibilities:

• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements
• Build quality, shippable, and reusable code according to design and coding standards.
• Write simple, purposeful, and lean code that aligns with CMI project guidelines and quality standards.
• Perform peer reviews when needed to ensure code quality and adherence to best practices.
• Implement Configuration Management on each of your work items to ensure version control and traceability.
• Perform unit tests to verify the functionality.
• Automate tests according to the test strategy, ensuring test coverage targets are met and adhering to software factory practices.
• Implement and perform technical tests as defined in the test strategy to ensure the software meets all requirements.
• Propose non-functional needs in sprints to ensure the software meets performance, security, and other non-functional requirements.
• Estimate, break down, and update User Stories and Tasks to ensure accurate project planning and tracking.
• Update Sprint Backlog to reflect progress and any changes in scope.

Mandatory Skills Description:

• Master or Bachelor’s degree in Computer Science/ Information Technology/ Programming & Systems Analysis/ Science (Computer Studies) faculties.
• 7+ years of relevant working experience
• 3+ years of experience working with C#, and particularly modern, cross-platform .NET
• Experience in supporting capital market applications and trading systems, ideally within the dynamic landscape of Front Office operations with a commendable grasp of financial products (Treasury, FX, Credit, IRD, Bonds, RSF etc.)
• A strong understanding of advanced C# language features, such as async/await, dependency injection, etc.
• Good knowledge in UNIX platform and database management systems( SQL, Oracle, Sybase, BigData…..)
• Experience with automation frameworks and libraries.
• Proficiency in scripting languages (Python, Shell script, PowerShell, SQL…) Strong familiarity with both Windows and Linux, including shell scripting
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Good knowledge of development tools: Jenkins, GIT, SVN, Azure DevOps or equivalent
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• Experience with the dotnet CLI, writing and maintaining integration and unit tests
• Good knowledge of Transact SQL and Entity Framework Core
• Knowledge of a backend stack
• Experience with Agile methodology organization
• Valuable exposure to tools & technologies like Elastic Search, Grafana, Prometheus, Kibana, Control-M, KAFKA, Confluence, Jira, Gitlab, MQ Series
• Knowledge of Cloud platforms and services
• Experience in DevOps tooling (GIT, Maven/Graven/Nuget/Ansible, Jenkins… )
• Experience with Docker/Kurbernetes
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members’ skills.
• Autonomous, self-motivated and excellent team player

Nice-to-Have Skills Description:

• Any Object-oriented language
• Domain-Driven design and Microservices: springboot
• Exposure to Capital Markets applications

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996