Job Description

• Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned
• Knowledge of ITSM or ITIL will be an added advantage

Job Requirements

• Good knowledge of Windows OS, AD, Office 365
• 2-3 years of relevant working experience, preferably from SI environment
• Strong problem solving skills and positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry level candidates are welcomed to apply

▪ To assist in coordination and logistics management of:
o Client device delivery
o Client device staging and image distribution
o Client device deployment & OS upgrade scheduling
o Client device acceptance
o Submission of Declaration Form & billing (if any)
o Support Project Manager on administrative matters (eg. Purchase etc.)
▪ Track and compile project report regularly.
▪ Update assets records of client devices handled by project team.
▪ Work with project team in ensuring that the client devices’ inventory records are updated & accurate
▪ Work with project team to handover the client devices for O&S
▪ Monitor, track & review the Project migration output and key project progress milestone.
▪ Submit the progress reports to Manager

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

My client is one of the leading hedgefund in thier own rights and they are looking for an experienced trade floor support engineer to join thier team!

MAIN DUTIES/RESPONSIBILITIES OF THE ROLE:

Essential Experience:

• 5+ years supporting trading and post-trade systems.
• Experience managing a fast-paced and complex environment
• Some experience managing applications running on Linux OS
• Proficient in incident management and problem solving
• Excellent verbal and written communication skills

WORK EXPERIENCE/BACKGROUND:

Desirable

• Experience with NetData or DataDog is an advantage
• Experience with ticketing systems such as ServiceNow or Jira
• ITIL certification or equivalent incident management training
• An understanding of the FIX protocol

TECHNICAL/BUSINESS SKILLS & KNOWLEDGE:

• A degree in Computer Science, Engineering, or a related field

If you think you fit the role or know someone who does, feel free to send the updated relevant resume to [email protected] for a private and confidential conversation. Thank you and looking forward to speak soon!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

Job Summary

• We are seeking IT Project Manager to work on AI/ML projects, who will be responsible for managing the end-to-end delivery of AI and machine learning initiatives for AML models.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Engineering, Data Science, or related field;
• 5+ years of experience in project management, with at least 2-3 years focused on managing AI/ML projects in a financial services or technology environment;
• Proven track record of managing end-to-end delivery of complex IT projects, particularly AI/ML, automation, or data-driven initiatives;
• Strong understanding of AI/ML technologies, including machine learning models, algorithms, and data analytics;
• Experience with Agile methodologies (Scrum, Kanban, etc.) and project management tools (e.g., JIRA, Trello, MS Project);
• Familiarity with data infrastructure, cloud computing, and AI/ML platforms such as AWS, Azure, Google Cloud, or on-premise solution;
• Strong analytical and problem-solving skills to address challenges and risks proactively;
• Good verbal and written communication skills.

Desired Skill-set

• Certification in Project Management (PMP, PRINCE2) or Agile (Scrum Master, Scrum Product Owner);
• Knowledge of regulatory compliance requirements and data privacy standards (GDPR, PSD2, etc.) in the context of AI/ML solutions in banking;

Responsibilities

• Oversee and manage the design, development, and deployment of AI/ML models, algorithms, and data pipelines;
• Engage with business units to understand AI/ML project requirements and translate them into actionable project plans;
• Lead cross-functional teams, including data scientists, engineers, business analysts, and subject matter experts;
• Ensure adherence to project timelines, budgets, and quality standards;
• Conduct regular status meetings and updates with stakeholders, including senior leadership;
• Ensure thorough testing and validation of AI/ML solutions to meet quality and security standards;
• Ensure the integration of AI/ML solutions into existing IT infrastructure and banking systems;
• Stay updated with industry trends and innovations in AI/ML to guide the bank’s technology strategy;
• Drive the adoption of best practices in project management and AI/ML development methodologies;
• Prepare and present detailed reports, project updates, and business cases for senior management.

Summary:

This role is part of the GM Resilience program, focused on standardizing and enhancing automation for Equity Derivatives trade processing in China, with future extensions to other APAC locations. The candidate will drive systems implementation, stock migration, and governance, ensuring robust operational processing models and technical transformations for Equity Derivatives.

Responsibilities:

• Gather requirements and prepare high-level functional specifications.
• Develop and manage project plans, delivery coordination, and governance.
• Coordinate with IT teams, front office, operations, and finance stakeholders for onboarding and capacity planning.
• Oversee test management for the front-to-finance chain.
• Manage stakeholder relationships, run program governance, and organize operational and working committees.

Requirements:

• Strong understanding of transversal architecture in a Capital Markets context.
• Basic technical analysis skills for systems interfacing, gap identification, and resolution proposals.
• Knowledge of the Trade lifecycle and Equity Derivative products.
• Experience working in matrix organizations and with stakeholders across geographies.
• Proven ability to manage projects with CXO-level stakeholders as sponsors.

Qualifications:

• Minimum of 5 years of experience in Business Analysis or Project Management.
• Exposure to Equity Derivatives trade processing systems implementation.
• Experience in front-to-back project implementation, including referential, trade booking, settlement, regulatory reporting, accounting, and group reporting chains.
• Bachelor’s degree or equivalent (minimum 3 years).
• Analytical ability.
• Critical thinking and proactivity.
• Ability to develop and adapt processes.
• Attention to detail and rigor.
• Strong communication and stakeholder management skills.

Job Responsibilities

Project Management

· Support Regional IT security / infrastructure project rollout to subsidiary group companies.;

· Manage and update IT Project and Knowledge online document library;

· Technical support for IT security and networking service infrastructure;

· Organize periodic meeting and management report.

IT Security Policy / Solution Rollout

· Explain Global IT standard polices and guidelines, manuals to group companies;

· Assess, analyze existing IT policy and environment;

· Support improvement planning, execution and issue escalation;

· Guide and support group companies to implement IT SOP.

Communication

· Proactively communicate, track performance and milestone metrics to project members and IT leadership

· Communicate to various functional departments in regards to support projects, process changes,

issues and deliverables.

Job Requirements

· At least 3-5 years of equivalent IT working experience;

· Knowledge and project management experience on Networking, Server and information security;

· Knowledge and relative work experience on IT governance / secuirty frameworks;

· Proficient at MS office Powerpoint, Excel and Project;

· Meticulous with strong analytical and problem solving skills;

· Service oriented, team player;

· Excellent interpersonal skills, with the ability to communicate with all levels and external partners/vendors as well.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Plan and implement the work based on company policy and ensure on schedule.
• Support and maintain the MS Windows servers, SAN Storages and CISCO network infrastructure of the whole company.
• To review the current IT infrastructure and propose improvement plans.
• To maintain and improve backup of the systems.

Requirements:

• Bachelor’s degree in IT related field or Diploma with at least 4 years of related working experience
• Good knowledge in configuration of networking and IP telephony system.
• Good hands-on knowledge of Microsoft Server system
• Strong analytical and troubleshooting skills
• Candidate with MCSE, CCNA certification is preferred
• Project management knowledge (good to have)
• Experience in manufacturing field will be an added advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24717

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities:

• Digitalization Solution Planning: Develop comprehensive design proposals and system plans tailored to the specific needs of each operational unit. Collaborate closely with stakeholders to identify requirements and design effective solutions that align with organizational goals.

• User Requirement Analysis: Evaluate digitalization projects and clarify user requirements through in-depth analysis and collaboration with users and IT project teams. Ensure that solutions meet user needs and enhance operational efficiency.

• Progress Tracking: Monitor project progress at various stages, ensuring timelines are met and milestones achieved. Control team progress and overall process efficiency to drive successful project outcomes.

• Cross-Departmental Coordination: Coordinate project operations across departments, fostering collaboration and synergy among diverse teams. Assess actual resource allocations and optimize resource utilization for project success.

• Risk Management: Identify potential risks and issues affecting project delivery. Implement quality control measures and propose mitigation plans and solutions to address challenges proactively, ensuring project success and minimizing disruptions.

• Communication and Documentation: Prepare presentations and documents for project progress reports and relevant meetings. Communicate project updates, milestones, and outcomes effectively to stakeholders, fostering transparency and alignment.

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in project management, preferably in digitalization or system implementation projects.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24617

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

We are seeking an Information Technology (IT) Business Analyst with a strong interest in business processes and process re-engineering.

You will be part of the IT Application team supporting In-house applications.

Job Summary:

• Degree or Diploma in Software Engineering, Computer Engineering,
• At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Knowlege of software development lifecycles and agile methodologies;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set:

• Experience in Hospitality/ Leisure based applications;
• Agile / Scrum certified;
• CBAP (Certified Business Analysis Professional) certification.

Responsibilities:

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Develop and maintain project dashboard to ensure objectives and timelines are met.
• Work closely with and support work stream and project leads to manage interdependencies, clear roadblocks and balance competing demands, where required.
• Co-ordinate with work stream and project leads to report and document on the progress and status of the various projects.
• Ensure prompt response to matters arising and escalate issues on a timely manner.
• Prepare reports, documents and presentations and ensure that work is produced with accuracy and within timeline.
• Support the team with BAU support of Epic changes and Medical Device Integration.
• Participate in any duty as assigned by the Head of Department.

Requirements:

• Degree holder in Computer Science / Information Technology or equivalent
• Possessing at least 1 year of project management experience. Prior experience in healthcare industry, business analysis, project coordination, communications or change management are added advantages.
• Proficient in Office Productivity software suite; especially on Microsoft Excel
• Ability to work collaboratively with diverse groups and different levels of stakeholders
• Certified in Project Management (PMP) would be an advantage

To apply, please visit www.gmprecruit.com and search for Job Reference: 24975

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Role Purpose

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilites

• Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.
• Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.
• Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.
• Lead, coordinate and participate in improvements as they relate to the on-site IT environment.
• Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.
• Test fixes to ensure problems have been adequately resolved.
• Perform post-resolution follow-ups to customer requests.
• Evaluate documented resolutions and analyse trends for ways to prevent future problems.
• Field incoming requests from customers via both telephone and e-mail in a courteous manner.
• Build rapport with customers.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Prioritise and escalate problems (when required).
• Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
• Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.
• Serves as a back up to the IT Support Technician as appropriate.
• Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.
• Supports operates and maintains AV equipment for live meetings and events.
• Provides support and demonstrates expert knowledge for online webinar tools and applications.
• Acts as backup trainer when requested.

Responsibilities:

• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is prefer.
• To provide support on maintenance projects.

Requirements:

• Diploma in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• With at least 1-2 years of Server/Network experiences
• A team player with good communication and interpersonal skills
• Able to work on scheduled standby on rotating weeks

To apply, please visit www.gmprecruit.com and search for Job Reference: 24825

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Title: IT Operations Specialist

Job Description:

We are seeking an IT Operations Specialist with a diverse skill set encompassing basic network administration, Linux expertise, data center management, IT helpdesk support, knowledge of business continuity practices, familiarity with trading product setups, and a basic understanding of cybersecurity principles.

Responsibilities:

1. Basic Network Administration:

· Configure, maintain and troubleshoot network devices.

· Ensure network security protocols and procedures are implemented.

· Perform network monitoring and analysis.

2. Linux Hands-On:

· Manage Linux-based systems, including installation, configuration, and maintenance.

· Troubleshoot Linux server and application issues.

· Implement security measures and updates on Linux systems.

3. Data Centre Hands-On:

· Oversee the physical and virtual infrastructure of data center facilities.

· Ensure proper functioning of servers, storage systems, and networking equipment.

· Perform routine maintenance tasks and coordinate with vendors for repairs.

4. IT Helpdesk:

· Provide technical support to end-users, resolving hardware and software issues.

· Respond promptly to support tickets and inquiries, ensuring high levels of customer satisfaction.

· Document troubleshooting steps and solutions for future reference.

5. Business Continuity Knowledge:

· Develop and maintain business continuity plans and procedures.

· Coordinate with stakeholders to ensure effective disaster recovery strategies are in place.

· Conduct regular tests and drills to evaluate the effectiveness of business continuity measures.

6. Basic Trading Product Setup:

· Assist in setting up trading products, including product mapping and trading connectivity.

· Collaborate with trading teams to ensure smooth integration of trading systems.

· Troubleshoot trading-related issues and liaise with vendors as necessary.

7. Cybersecurity Focus:

· Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber-attacks.

· Conduct regular security assessments and audits to identify vulnerabilities and risks.

· Develop and enforce security policies, procedures, and best practices.

· Respond to security incidents, conduct forensic investigations, and implement remediation measures.

Qualifications:

· Diploma / Bachelor’s degree in Computer Science, Information Technology, or related field.

· CCNA certification or equivalent experience in network administration.

· Proficiency in Linux system administration, including shell scripting.

· Hands-on experience with data center operations and infrastructure.

· Prior experience in IT helpdesk support roles.

· Knowledge of business continuity planning and disaster recovery principles.

· Familiarity with trading systems and basic trading product setups is a plus.

· Strong understanding of cybersecurity principles and practices.

· Relevant certifications such as CompTIA Security+, ITIL are desirable.

· Strong problem-solving skills and ability to work under pressure.

· Excellent communication and interpersonal skills.

· Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you align with the requirements of this position and you are interested in the opportunity, please submit your CV to [email protected].

▪ To assist in coordination and logistics management of:
o Client device delivery
o Client device staging and image distribution
o Client device deployment & OS upgrade scheduling
o Client device acceptance
o Submission of Declaration Form & billing (if any)
o Support Project Manager on administrative matters (eg. Purchase etc.)
▪ Track and compile project report regularly.
▪ Update assets records of client devices handled by project team.
▪ Work with project team in ensuring that the client devices’ inventory records are updated & accurate
▪ Work with project team to handover the client devices for O&S
▪ Monitor, track & review the Project migration output and key project progress milestone.
▪ Submit the progress reports to Manager

As a Technology Consulting professional, you'll help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you'll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we'll work with you to develop the consultancy and analytical skills that you'll need in today's environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

About the opportunity

We're looking for Managers for Technology Consulting to join our team with experience in one or more of the following:

· IT Strategy / Planning

· IT Operating Model Assessment

· Design Thinking

· Agile Methodology

· Enterprise Architecture

Key Responsibilities:

· Ability to carry out As-Is assessment of IT, determine gaps, form hypothesis, design To-Be and develop IT Roadmap.

· Effectively manage performance improvement projects, develop analysis, run and engage client teams and stakeholders, and deliver high-quality work products.

· Process strong project delivery capabilities and familiar with project management and Agile methodology. Effectively manage both onshore and offshore resources.

· Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.

· Demonstrate in-depth technical/functional capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in consulting services capabilities.

· Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business.

· Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization.

To qualify for the role, you must have

· A bachelor's degree in computer science, engineering, accounting, finance or a related field.

· A minimum of 10 years of experience in consultancy, professional services or project management.

· Demonstrated ability to build trust and manage high level, executive relationships.

· Demonstrated ability to manage and supervise teams through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, and application mapping.

Ideally, you'll also have

· Strong written and verbal communication, interpersonal, presentation, client service and business writing and consulting skills, coupled with a strong interest in further designing, developing and integrating business operations and technology

· Ability to research client inquiries and emerging issues

· A dedication to teamwork and integrity within a professional environment

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Primary Role

Information Security Officer (ISO):

• Develop, implement, review, update, and enforce information security policies and procedures to ensure compliance with ISO standards and regulatory requirements.
  • Regularly review and check IT processes, systems, and controls
• Identify, assess, and manage information security risks including suggest of improvements and recommendations
  • Work with relevant stakeholders to develop and implement risk mitigation strategies.
• Lead the response to information security incidents, conducting investigations and implementing corrective actions.
• Develop and deliver security awareness training programs for employees.

Secondary Role

• Provide technical support to end-users, addressing hardware, software, and network-related issues.
  • Diagnose and resolve technical problems through phone, email, or in-person communication.
  • Assist users with system access, password resets, and account management.
• Install, configure, and update software applications on end-user devices.
  • Ensure that software licenses are properly managed and adhered to.
• Maintain accurate documentation of IT support processes, troubleshooting steps, and solutions.

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Key Responsibilities

• Required to manage and operate (hands-on) systems (server & storage) used in the University. Familiar with Microsoft Windows Server, SQL Databases, Linux, Cohesity Backup System, Office365, Microsoft HyperV, VMware/Netapp storage, Storage Spaces Direct, Hitachi (HCP), McAfee and Azure Cloud Platform. A strong knowledge on Microsoft Active Directory Architecture, PowerShell, Group Policies and Active Directory Federation Service is required.
• Required to provide Systems administration of Active Directory, Multi-Factor Authentication platform such as Okta, Antivirus and others.
• Required to provide Management systems availability statistics and patching reports, IT DR support and IT support for teaching-learning.
• Required to perform Systems hardening, Systems patching, Systems onboarding and decommissioning and other Systems related support services.
• Work with users to identify, understand requirements and develop deployment plans, assist with planning, developing, implementing and managing all system assets deployed in the University.
• Participate in process improvements such as operational efficiency of Systems Operations to provide prompt and effective support to existing systems.
• Rotational on-call duty along with team members and after office hours support.

Requirements

• Degree/Diploma in Computer Science or equivalent with at least 5 years of relevant working experience in design, configuration and management of Windows and Linux Infrastructure.
• Strong technical competencies and analytical mind, with specialized certifications such as MCSE, RHCE, CDCP, CCNA, ITIL, etc. would be preferred.
• Good working knowledge of IT governance, systems, security and system technologies and able to work with cross-functional departments.
• Excellent written, communication and interpersonal skills.
• Other traits include positive attitude, self-motivated, customer service oriented and a team player.

Only shortlisted candidate will be notified.

• Experience in supporting a user size of >100 users
• Proficient in Microsoft 365 (M365) administration, including user management, Intune device management, and security configuration
• Skilled in managing endpoint devices: Windows OS, Android and IOS

about the company
My client is seeking an IT Support Engineer to provide dedicated support to end users within the organization.

about the job

• Design, implement, and manage Microsoft 365 solutions, ensuring system availability, reliability, and optimal performance.
• Regularly monitor system health, perform performance testing, and manage backups and restores as required.
• Conduct annual hardware refresh for endpoint devices (Windows, Android, iOS) and network equipment.
• Provide onboarding/offboarding for employees, troubleshoot issues onsite and offsite (including vessel support), and document system configurations, processes, and user guides.
• Serve as the IT procurement officer, managing vendor relationships, purchasing, and overseeing billing and subscriptions for SaaS and Microsoft 365.
• Maintain IT hardware/software inventory and perform daily, monthly, and annual IT operation checklists.
• Work closely with internal stakeholders to enhance user experience and travel internationally if necessary to support vessels when vendor resolution fails.

skills and experience required
2+ years of experience providing L1 support in mid to large enterprises with a user base of over 100 employees.

Hands-on experience as a Global Admin for Microsoft 365 or expertise in key modules such as user administration, Intune management, and security configuration.

Managing and troubleshooting endpoint devices, including Windows OS, Android, and iOS.

what's the offer
This a permanent opportunity for an IT Support Engineer will pay a salary range of $ 3,500 - $ 4,000 plus benefits.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

We are looking for IT Project Executive to join a fast growing FinTech company in Singapore!

• Exciting opportunity to work with a team of professionals to deliver high quality software applications
• Salary up to $6,500 + AWS + Bonuses
• Permanent position, attractive salary package and benefits
• Opportunity to manage in Trading Platform/Payments related projects

Responsibilities:

• Provide end-to-end project management, develop project plan and monitor progress
• Assist PM in project analysis tasks and collaborate closely with BA to ensure successful project delivery
• Developed project plans and effectively communicated with both internal and external stakeholders to ensure milestones were achieved
• Oversaw the progression of projects from inception to completion, ensuring that all phases were aligned with schedules, budgets, and scopes
• Monitored and revised project work plans to adapt to changing needs and requirements
• Managed daily operational aspects of projects, including scope, timelines, and actionable tasks
• Produced process flows to identify areas for improvement in project efficiency, cost reduction, and productivity

Requirements:

• Singaporean only
• Min 2 years of experience in project management in IT industry
• Domain knowledge in FinTech/Blockchain will be an added advantage

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Liew Chien Hui - R2090138

ScienTec Consulting Pte Ltd - 11C5781

As the SAP SD (Sales and Distribution) Business Analyst, you will be responsible for build activities to design, implement, and maintain core solutions within SAP systems and with other enterprise applications in SCM domain across North Asia & SAPMENA zone. You will support BRM on the demand management and adopt Build-to-Run process.

The role will require a deep knowledge of SAP Sales and Distribution specially in S4 HANA system, as well as a strong grasp of enterprise architecture and integration principles.

The role will report to IT SD Lead of Finance & Supply Chain Zone Build Team North Asia & SAPMENA

The position will be preferred to be based out of Singapore .

Key Job Accountabilities

• Support Business Relationship Manager on demand assessment and analyze the impact of new solutions on Business and IT processes.
• Core Sales and Distribution Functions and Processes.
• Experience in Variant Configuration, BoM and Hana new SD functionalities (aRMA, aATP, BRFPlus, OPD etc..)
• S/4HANA SD application experience including configuration, design, testing, compliance & implementation (at least 2 full project lifecycle and 3 support project experience).
• Experience in basic functions, sales order processing, order fulfilment, consignment process and returns process.
• Experience in credit management, pricing, taxation, billing and outputs.
• Experience in CVI, aATP, Advanced Return Management, BRF+, Settlement Management, International Trade etc.
• Experience in major enhancements (RICEFW) using APIs / user exits / BAPIs / BADIs.
• Experience in interfaces with legacy systems and IDOCs.
• Experience in SD – LO (Shipping).
• Experience in FIORI, Cloud Platform etc.
• Good Integration knowledge with MM, APO, WM and FI and should have worked on complex business implementations.
• Exposure to ABAP debugging skills – with proven usage in production support environment.
• Coordinate the different actors involved in the project, from IT to Business (Group, Zone, Countries).
• Create a positive value-added relationship with all stakeholders (Group, Zone, Countries, Business, IT)

Technical Competencies

• Bachelor’s degree in computer science, Information Systems, or related field.
• Minimum of 8 years of overall SAP experience with 4-5 years in S4 HANA is a must, end to end implementation, integration, and cross services.
• Strong functional and technical experience of SAP SD and strong understanding of integration with SAP-FICO and MM.
• Strong understanding of SAP products and services, including SAP ERP, CRM, SCM, SAP related tools such as solution Manager & Transport Management and integration with other applications (HIP, API)

Professional Competencies

• Ability to manage prioritization and multiple priorities.
• Ability to work effectively with people in different zones/cultures.
• Excellent problem-solving capabilities with strong communication skills and teamwork.
• Self-motivation, ownership, driving tasks
• Ability to listen/decode business needs.
• Ability to handle multiple tasks independently
• Ability to work within stringent deadlines.