Roles & Responsibilities

The Information Technology (IT) Executive is responsible for providing support to the Head, Information Technology, and IT department in managing the company’s day-to-day IT systems and networks. This position requires a technically savvy individual who is extremely well organized and adept at communicating with stakeholders across the organization.

- Serve as project coordinator and point of contact for the IT department, fielding requests, organizing schedules, maintaining filing systems, and developing administrative process improvements

- Manage hardware ordering process and coordinate inventory of IT assets

- Coordinate contracts with vendors and suppliers, including managing invoicing

- Manage the monitoring of hosting servers for websites and emails and the renewals of domains.

- Have knowledge in setting up and troubleshooting domains, sub domains and emails

- Have basic knowledge on WordPress and its plugins.

- Familiarise social media platforms (Tiktok Ads, Facebook Ads, Instagram, Google Ads , others) and Search Engine Optimisation (Optional)

- Perform systems administration functions for designated information systems / technologies

- Provide project coordination assistance with special projects and any other duties as assigned by Head, IT

- Manage procurement of inventory including documenting all equipment assigned to staff members

- Potentially need to work flexible hours and be available to respond on short notice

- Provide direct, over the phone or remote troubleshooting of end-user desktop, equipment, application, device communication and connectivity issues in a timely fashion

- Familiarize and assist end-users on basic software, hardware and peripheral device operation and use

- Manage time efficiently and effectively; set priorities appropriately and schedule calls

- Able to work in a fast-paced environment and maintain professional demeanour stress

- Good team player and able to operate within customer support standard and operating procedures

Additional Requirements:

- Candidates with minimal or no experience are welcome to apply.

- Open to Singapore Citizens and Singapore Permanent Residents only.

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 3 years of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

This role will manage daily IT operations and offer guidance to the IT Administrator.

• Procure, set up, configure, test, and upkeep computers and all office technical/network equipment for users and project locations, encompassing both hardware and software.
• Manage IT asset inventory and conduct regular inspections of IT equipment.
• Thorough documentation of hardware failures, repairs, installations, and removals.
• Responsible for daily troubleshooting of technical issues related to hardware and software.
• Collaborate with the HR department to handle all IT requirements for staff onboarding and offboarding, such as setting up or disabling email and corporate accounts, deploying or retrieving assigned IT equipment, managing VPN access, etc.
• Implement improvements and changes to IT systems, ensuring that the organization's IT processes are aligned with its business objectives.
• Plan and oversee the creation and upkeep of company websites, applications, and systems.
• Coordinate the schedule to ensure timely completion of development and maintenance tasks.
• Offer assistance to fellow employees and relevant parties regarding system operations.
• Assisting with the rollout of new hardware and software throughout the company, including basic training, creating simple user guides and documentation, and troubleshooting initial issues.

Requirements:

• 1-2 years of experience in IT Executive
• Diploma in IT field of study

Job Overview: We are looking for a proactive and customer-focused Full-time IT Helpdesk Support Executive to join our dynamic team in Singapore. You will be responsible for providing essential technical support, troubleshooting hardware and software issues, and ensuring seamless IT operations. If you are passionate about technology, possess strong problem-solving skills, and thrive in a collaborative environment, we want to hear from you!

Key Responsibilities:

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Respond to and resolve first- and second-level support requests from PC and Mac users, either remotely or in person.

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Assist with the installation, configuration, and maintenance of PC systems, hardware, and software.

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Rapidly assess technical issues, diagnose problems, and identify the best solutions to resolve user inquiries, ensuring minimal downtime for end users.

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Assist with user account management, including password resets, access permissions, and Active Directory tasks.

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Perform routine system maintenance, updates, and ensure system security.

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Escalate complex issues to higher-level support teams or specialists as needed.

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Maintain a high level of professionalism and customer service when interacting with end-users.

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Support other IT projects and tasks as assigned by the IT Manager.

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Ensure adherence to IT best practices, security protocols, and internal guidelines.

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Manage IT assets, software licenses, and the onboarding and offboarding processes for employees.

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Set up and troubleshoot AV equipment, acting as the primary AV support for events and meetings.

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Maintain up-to-date IT documentation, including details on maintenance, updates, deployments, and change requests.

ADVANTECH is the world leader in Embedded & Applied Computing, eAutomation and Industrial & Network computing platforms. With a global presence and an extensive network of offices worldwide, we manufacture and integrate advanced industrial computing platforms and provide system expertise to system integrators for their solution needs.

In ADVANTECH, Our culture empowers our people to achieve their true potential and creativity. We believe in sharing success with our people and in listening to the many voices that work together to support our single vision. We are looking for aspiring talents to join our fast-growing and dynamic organization as:

Responsibilities:

This role accountable for effective support on IT related activities below:

• Collaborate with local HR and headquarter HRIS team to update and maintain accurate data within Advantech HCM databases.
• In charge of MIS to support all office equipment setup and maintenance, including security patch updates
• Liaise with HQ IT teams for support on new headcount on board request which include application for new email address, grouping, phone extension.
• Maintenance and troubleshoot for iCTOS system and reports
• Maintenance on Power BI existing dashboard which include importing of data and managing user access
• Ad hoc request relate to software support

Qualifications:

• Bachelor's degree in Information Technology or related field.
• Experience with Data Management and Analysis software, particularly in SQL Server, PowerBI and Denodo.
• Experience developing ASP.NET MVC applications with C# and Javascript.
• To have the relevant Technical skills to support existing and new computing devices like desktops, notebooks, network equipment with knowledge of Windows Operating Systems.
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders at all levels.
• Ability to handle sensitive information with discretion and maintain confidentiality

We offer 5 days work week & attractive remuneration package for successful candidate

Job Description

We are seeking a dynamic and dedicated IT Executive to provide Level 1 IT support, manage network operations, conduct detailed data analytics, and ensure robust system User Acceptance Testing (UAT). The role requires a hands-on, proactive individual with excellent problem-solving and organizational skills.

Responsibilities:

• Serve as the first point of contact for IT-related inquiries and issues, ensuring timely resolution.
• Troubleshoot and resolve hardware, software, and basic network issues.
• Maintain an inventory of IT assets and assist in hardware/software procurement.
• Perform advanced data analysis using Microsoft Excel (pivot tables, VLOOKUP, Power Query, and macros).
• Generate and interpret detailed reports to support business decisions. Ensure the accuracy and integrity of data across various systems.
• Assist in automating repetitive tasks using Excel or other tools to improve efficiency.
• Conduct comprehensive UAT for new systems or system upgrades to validate functionality and performance.
• Identify, document, and report system defects and work closely with developers to resolve them.
• Provide feedback and recommendations to improve system usability and effectiveness.
• Prepare and issue letters of offer and other necessary documentation.
• Be available for after-office hours and weekend support as required to resolve critical issues or meet project deadlines.
• Assist in IT-related projects, such as system upgrades, migrations, or software implementations.
• Conduct IT training or workshops for end-users as needed.
• Any other duties as assigned by the supervisor or management.

Skills:

• Strong troubleshooting, device security knowledge, understanding backup/ recovery process and analytical skills with a proactive approach to problem-solving.
• Knowledge on Microsoft Office 365, advanced proficiency in Microsoft Excel and other data visualization tools.
• Solid understanding of networking principles and system testing methodologies.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks effectively.
• Strong communication skills to convey technical information to non-technical users.
• Ability to work independently and within a team in a fast-paced environment.
• High level of attention to detail and a commitment to maintaining data accuracy.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 2-4 years of relevant experience in IT support, network management, data analytics, and UAT.
• Familiarity with IT Service Management (ITSM) tools and ticketing systems.
• Experience in conducting UAT and documenting detailed test reports.
• Knowledge of basic scripting or automation tools is a plus.
• Willingness to work flexible hours, including weekends, when necessary.
• Strong commitment to continuous learning and professional development.

Our client is a global financial institution, and they are looking to hire a skilled IT Risk and Compliance Manager to take charge of technology risk initiatives across APAC region. This role involves working closely with various teams to strengthen IT Governance, Risk, and Compliance (GRC) frameworks and ensure regulatory adherence.

Job Responsibilities:

• Lead regional IT GRC activities, including risk reporting, audits, and control reviews.
• Conduct control self-assessments and independent control testing.
• Advise technology teams on risk management, resolving issues, and enhancing controls.
• Develop risk mitigation strategies and support governance tasks like KRIs and frameworks.
• Refine IT policies and processes to align with industry standards.

Job Requirements:

• Minimum of 5 years’ experience in IT risk, control, or audit experience, preferably in financial services.
• Strong understanding of cyber risk management and regulatory compliance requirements such as MAS TRM.
• Excellent stakeholders’ management skills.

If you are passionate about driving IT risk excellence and building resilient systems, apply now to join our team!

1. JOB DESCRIPTION

Job Title

IT infrastructure and security officer

Occupation

IT INFRASTRUCTURE MANAGER

Job Description & Requirements

Position: IT Infrastructure and Security Manager - Asia Region
Employment Type: Permanent
Salary: SGD 4,000 - 5,500 (depending on skill level and experience)
Location: Singapore
Regions Covered: Singapore, Malaysia, Cambodia
Benefits: Annual leave, Sick leave, Hospitalisation leave

Company Overview:
We are a leading multinational company seeking a highly skilled IT Infrastructure and Security Manager to oversee our IT infrastructure and security operations across the Asia region. This pivotal role will be based in our Singapore office, covering Singapore, Malaysia, and Cambodia. If you are an experienced IT professional with a passion for technology and a commitment to maintaining high standards of security and compliance, we invite you to join our dynamic team.

Key Responsibilities:
As the IT Infrastructure and Security Manager, you will ensure strong IT governance and management in line with the company's internal policies and procedures. Your responsibilities will include:

• Identifying and implementing improvements to IT infrastructure, security, and business solutions, covering networks, servers, firewalls, printers, computers, Wi-Fi, ERP software, and VoIP systems.
• Managing network and system administration, including servers, databases, and cloud platforms to ensure optimal performance and security.
• Participating in the development, revision, and implementation of IT policies, guidelines, and standards.
• Conducting security audits, vulnerability assessments, and ensuring effective logging, monitoring, and response to security events and vulnerabilities; enforcing physical security measures.
• Managing identities and access controls using systems like Active Directory/EntraID; implementing secure protocols and multi-factor authentication.
• Reporting to management on the performance of IT infrastructure, including system outages, security issues, and vendor services.
• Ensuring compliance with data protection regulations and supporting business continuity and disaster recovery planning.
• Staying current with industry trends and technological advancements; driving continuous improvement and innovation in IT practices.

Qualifications:

• Proven experience in IT administration and security management, including identity management, access control, and incident response.
• At least 5 years of experience with desktop computers, laptops, servers, and networking devices (switches, routers, firewalls), and identity management systems (e.g., Active Directory). Working experience with Cisco and Cisco-Meraki firewalls is an advantage.
• Strong knowledge of network and system administration, including servers, databases, and cloud platforms (AWS, Azure).
• Experience with Windows operating systems (Windows 10 and 11, Windows Server 2008, 2008 R2, 2012, and 2022) setup, management, maintenance, backup, FTP, etc.). Working experience with Linux operating systems is an advantage.
• Experience with Microsoft SQL Server, MySQL, and other database systems
• Proven experience in IT security management, including conducting security audits and vulnerability assessments, and patch management
• Innovative mindset with a focus on continuous improvement and staying current with industry trends.
• Excellent communication and interpersonal skills in English, both oral and written.
• Familiarity with local data protection regulations.
• Strong ability to manage vendor relationships and ensure compliance.
• Certification in relevant IT and security domains is a plus.
• Ability to start immediately or with a short notice period.

Why Join Us?

• Opportunity to work in a dynamic and innovative environment.
• Play a critical and exciting role in securing our IT infrastructure across multiple countries.

How to Apply:
Interested candidates are invited to submit their resume and cover letter to [your email] by [application deadline]. Please include "IT Infrastructure and Security Manager - Asia Region" in the subject line of your email.

We look forward to welcoming you to our team!

Responsibilities:

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable termss
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Requirements:

• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus
• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. or send your resume to “[email protected]”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

EA Personnel Reg No: R22106436

IT Administrator Job Responsibilities:

1. Provide IT Support and Assistance: Serve as the first point of contact for co-workers, delivering efficient and proactive support for everyday IT requirements, ensuring smooth operational workflows.
2. Hardware Maintenance and Troubleshooting: Offer comprehensive support for hardware, including printers, monitors, desktop PCs, laptops, and smartphones, ensuring seamless functionality and compatibility across various platforms.
3. Software Subscription Management: Monitor the expiration of key software subscriptions, including Windows OS, antivirus programs, Microsoft Office, Adobe products, Google Gmail, Network (Starhub) and etc. Obtain competitive quotations from suppliers and coordinate timely renewals to avoid disruptions.
4. Systems and Network Optimization: Conduct routine IT support activities to maximize system and network performance, ensuring continuous server accessibility to meet business operational needs.
5. Troubleshooting and Incident Response: Perform thorough troubleshooting of workstations, servers, network devices, and hardware failures, minimizing downtime and ensuring swift resolution to maintain productivity.
6. Data Backup and Recovery: Oversee and manage system backup processes, ensuring data integrity and the ability to restore critical systems effectively when required.
7. User Account Management: Configure and maintain user accounts, permissions, and passwords, adhering to security best practices and facilitating seamless access control.
8. Audio-Visual System Support: Set up and maintain audio-visual systems for meetings and presentations. Troubleshoot and resolve issues to ensure professional and uninterrupted events.
9. IT Solution Implementation: Configure and install IT solutions, such as Print Queue Management Software, at the School Center. Collaborate with on-site IT personnel to resolve network or configuration issues and ensure optimal performance.
10. Administrative Support: Assist in administrative tasks as needed, contributing to the efficient operation of the IT department and organizational goals.
11. Ad-Hoc Responsibilities: Undertake additional duties assigned by the Manager, demonstrating flexibility and commitment to organizational success.

Interested parties are invited to submit their applications to: [email protected]

Job Title: IT Support Engineer
Duration: 1-Year Contract (Potential for Extension)
Location: Singapore

About the Role:
Our client is seeking a skilled and proactive IT Support Engineer to join our team on a 1-year contract with the possibility of a long-term opportunity. This role requires a dynamic individual with strong technical expertise, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Provide first and second-level IT support to resolve hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems in collaboration with cross-functional teams.
• Maintain, monitor, and update systems, ensuring high availability and performance.
• Manage and track IT assets, ensuring compliance with organizational policies.
• Install, configure, and upgrade IT equipment, including laptops, desktops, and peripherals.
• Provide user training and create documentation for IT processes and troubleshooting.
• Ensure adherence to data security protocols and company IT standards.
• Escalate unresolved issues to third-level support or vendors as required.

Requirements:

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Minimum of 3 years’ experience in IT support or a related role.
• Proficiency in Windows and Mac OS environments.
• Hands-on experience with Active Directory, Office 365, and basic network troubleshooting.
• Familiarity with hardware and tools is an advantage.
• Strong communication and interpersonal skills to interact with users and stakeholders effectively.
• Ability to prioritize tasks, work independently, and handle multiple assignments concurrently.

Why Join Us?

• Opportunity to work with a leading global technology company.
• Exposure to diverse and challenging IT environments.
• Competitive remuneration package and potential for long-term engagement.

Application Process:
Interested candidates are invited to send their updated resumes to [email protected]

EA Licence No. 91C2918 and Personnel Registration No. R2096241.

Job Responsibilities

System Support

• Provide day-to-day support to users for all relevant systems under Property Management
• Act as the escalation point and first-line support for any reported applications / hardware issues
• Manage the tickets in the ticketing system and ensure they are resolved and closed within the SLA
• Manage IT hardware inventory
• Create, maintain, update, and distribute written system documentation to respective parties
• Evaluates training needs of users; develop training curriculum and prepare/ update training material; conduct training workshops for Property Management personnel
• Onboarding process of new staff – laptops built and setup, guide new staff of all relevant IT applications.
• Proficient in Microsoft 365 suites, especially OneDrive and Sharepoint Online

System Change & Implementation

• Translate and documents work processes into business system functions
• Recommend solutions and changes for improving and aligning company policy, procedure and best practice
• Project-manage any identified system change with vendors and internal users
• Prepare test cases and test data for entering acceptance test; performs acceptance test of new and/or modified software applications
• Monitor system usage and report system change / implementation status to the management

Job Requirements:

• Minimum 4 years of working experience in IT / digital transformation environment
• Experience in IT project implementation, Agile preferred.
• Experience on enterprise application platforms
• Excellent problem-solving skills with ability to navigate technology and organizational issues to complete project tasks
• Positive, collaborative and solution-oriented attitude
• Knowledge of Real Estate preferred
• Excellent knowledge on IT solutions, new technologies and understand technology trends

Join AsiaPac Technology Pte Ltd as an Apple Field Engineer!

Are you passionate about cutting-edge Apple technology and delivering exceptional customer service? At AsiaPac Technology, we’re looking for driven individuals to join our team as Apple Field Engineers. You'll have the unique opportunity to work hands-on with Apple products, including MacBooks, iMacs, and iPads, providing top-notch onsite repair and IT support to our valued clients.

As part of our dynamic team, you'll tackle exciting challenges like troubleshooting macOS issues, setting up new Apple devices, and managing field service activities. Your contributions will directly impact our clients' success while enhancing your skills in a fast-paced, tech-driven environment.

We value independence, a problem-solving mindset, and a willingness to grow. Whether you’re experienced in Apple product repairs or eager to learn, we’ll equip you with the tools to thrive. Familiarity with GSX/ATLAS operations is a bonus!

Why join AsiaPac Technology?

• Be part of a leading tech solutions provider.
• Grow your expertise with Apple’s ecosystem.
• Collaborate with a team that values innovation and professional development.

Take the leap and power your career with AsiaPac Technology! Let’s shape the future of IT solutions together.

Job Responsibilities:

• Onsite repair for Apple products, including MacBooks, iMacs, iPads, and related peripherals.
• Support end users onsite and remotely to resolve Apple-specific IT issues.
• Assist in setup of new Apple devices and installation of macOS and standard applications.
• Troubleshooting of problems encountered by end users on Apple devices.
• Provide Level 1 support for Apple-related IT needs.
• Deliver front-line support for field service activities aligned with customer requirements.
• Update service records in the database promptly and accurately.
• Perform asset tagging for Apple devices.
• Conduct rework and deployment for Apple products as required.
• Respond to customer inquiries and feedback professionally.
• Adhere to health and safety policies during all field service activities, ensuring risk control measures are followed.
• Provide detailed and accurate reports to team leaders or technical support to facilitate informed decision-making on resolving product issues.
• Undertake ad-hoc duties as assigned.

Job Requirements:

• Minimum qualification: Nitec in Infocomm or related field.
• Ability to work independently, self-motivated, and diligent.
• Willingness to learn Apple-specific skills, with familiarity in the macOS environment.
• Experience in troubleshooting and repairing Apple products is an advantage.
• Strong analytical and problem-solving abilities.
• Proficiency in written and spoken English is essential.
• Effective communication skills.
• GSX/ATLAS operations experience is good to have.

We are seeking a key member to lead and responsible for designing, managing, and supporting the Workplace Technology and End User Computing (EUC) environment. You will champion innovation in collaboration technologies, focusing on AI and user-enablement, while ensuring compliance with IT policies and standards and leading a team in this role.

Key responsibilities include driving technology adoption, managing significant projects, and serving as a liaison between business users and technical teams. You will also forecast and plan end-user technology needs, establish budgets, and support the integration of new platforms.

Requirements:

• Degree in Computer Engineering/Science or IT-related field
• 10+ years of relevant experience and highly preferred to have end user environment.
• Expertise in Microsoft M365, Exchange Online, Teams, SharePoint, and email authentication protocols (SPF/DKIM/DMARC)
• Knowledge of Crestron, CISCO AV technologies, MS Entra IAM, SSO, MFA, and Endpoint Management tools (e.g., Workspace One)
• Proven experience in driving global technology adoption
• Strong project management, communication, and organizational skills
• Certifications in collaboration technologies and security (a plus)

If you find your experience is suitable, we encourage you to apply for this exciting opportunity! Please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: JYK

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Responsibilities:

• Business Application Support – Provide ongoing technical support and troubleshooting for critical business applications. Collaborate with vendors and internal teams to resolve any application-related issues.
• Business Process Management – Evaluate and document current business processes, identifying areas for improvement to enhance operational efficiency.
• Business Requirements – Work closely with business stakeholders to gather and document digital requirements, transforming them into actionable project specifications. Ensure project objectives align with broader digital transformation goals.
• Project Management – Oversee small to mid-sized projects from initiation to completion. Develop project plans, timelines, and budgets, ensuring adherence to deadlines and project scope. Monitor progress and provide regular updates to stakeholders.
• Solution Delivery & Change Management – Design, develop, test, and deploy IT solutions that meet project requirements. Manage smooth implementation and ongoing support while handling stakeholder expectations through effective change management.
• Internal Stakeholder Management – Build and maintain strong relationships with application owners and IT team members. Collaborate with internal business stakeholders to identify and prioritize support needs, issues, and digital transformation initiatives.
• Vendor Management – Foster relationships with vendors and partners, handling contract negotiations, setting standards, and identifying the best vendor options.

Requirements:

• Education – Degree in Computer Engineering, Information Systems Engineering, or a related field.
• Other Qualifications:
• Hands-on experience with BI tools and report development.
  Proficiency in project management tools.
  Familiarity with AI/ML technologies and their application to enhance business processes and analytics.
  Ability to apply AI/ML methodologies to optimize workflows and decision-making.
  Strong understanding of maritime business processes, project management practices, and quality standards.
  Excellent analytical, problem-solving, communication, and interpersonal skills, with the ability to work effectively across diverse teams and stakeholders.
• Experience:
• Minimum of 5 years of relevant experience, ideally within the maritime sector.
  Proven expertise in Business Application Support, BI tools, and managing small to mid-scale projects.
  Familiarity with fleet management systems is preferred.
  

Job Responsibilities:

• Manage configuration, testing, and maintenance of network infrastructure, including routers, switches, Wi-Fi, firewalls, and servers, Windows, MS O365 and antivirus
• Network Maintenance and Support: Perform routine maintenance tasks on network devices, including firmware updates, patches, and configurations. Troubleshoot and resolve network issues, ensuring minimal downtime. Monitor network performance and proactively address bottlenecks or anomalies
• Firewall Management: Configure, manage, and maintain Check Point firewalls to ensure network security.
  Implement and maintain firewall policies to control traffic and protect against threats.
• Switch Management: Configure and manage Cisco switches, ensuring optimal performance and network segmentation.
  Troubleshoot and resolve LAN/WAN connectivity issues.
• IT Projects: To participate in various related projects such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.
• Cloud Infrastructure Management: Configure, manage, and maintain cloud infrastructure on AWS or Azure to ensure scalability, reliability, and cost-effectiveness.

Job Requirements:

• Degree in Computer Science or its equivalent.
• 3 years of relevant IT experience with hands on experience in servers and networks
• Hands-on experience in network equipment vendors such as Cisco, Aruba
• Hands-on experience on administrating on premise’s Windows Server and Linux Operating System, VMWare vSphere and Hyper-V
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies
• CompTIA A+ or Microsoft Certification will be added advantage
• Be able to work independently and in a team

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Be available for standby support to manage 24/7 maintenance calls.
• Offer on-site services, including deployment, testing and preparation of documentation.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer (Thales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage PKI and key management practices.
• Possesses strong expertise in cryptographic principles, hardware security modules (HSMs), and key management systems.
• Responsible for configuring and operating Thales SafeNet HSMs.
• Responsible for integrating cryptographic libraries and HSMs with applications.
• Involve in the information security architecture, including firewalls, monitoring tools, encryption, web proxies, etc.
• Responsible for designing and implementing enterprise key management solutions.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Knowledgeable in programming languages such as C/C++, Java, or .NET.
• Certified CCNA or CCSA is an advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

As a IT Manager | Desktop Support, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills

Established ICT Organisation is seeking Singaporean to join in 1 Yr Project Renewable role as IT Service Delivery Manager (Project Mgmt & ITIL Service Mgmt)

Mon to Fri Office Hours

Min IT DIP with 3-5 yrs relevant IT Project work experience

Remuneration: Basic + HP Claim + Performance Bonus at the end of 1yr

Overview of role:

The service manager is a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. The service manager is required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. He/she shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

Responsibilities:

• Ensure all assigned projects are initiated and executed with proper handover/takeover
• Ensure all necessary project purchases are planned and executed
• Ensure all project billing and invoices are issued timely
• Establish and prepare maintenance agreements and plans to deliver contractual obligations to clients such as preventive maintenance plans and monthly report.
• Track and manage the all maintenance contracts and provide quality support to clients
• Provide regular project progress updates to project stakeholders, customers and internal management team
• Manage the scope definition and change control mechanism when dealing with scope creep
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Organisation's management team
• Work closely with Operations teams to ensure all incidents are closed timely within the contractual service level agreement (SLA)
• Able to work with sales and operations team to identify inventory end-of-life support, pain points encountered and discuss suitable alternatives with clients
• Ensure respective vendors support and the Organisation's operations team is ready to support new contracts
• Provide concise and professional communications with customers on issues encountered
• Update monthly projects financial forecasts and improve project margins where possible to meet financial KPIs
• Adhere to best practices, techniques and standards throughout entire project duration

Our Requirements:

• Min IT Dip /Degree
• 3-5yrs IT Project Management or IT Service Delivery work experience
• Able to communicate effectively in both English & Mandarin to key stakeholders in projects
• Immediate availability or short notice will be at an advantage
• Incumbent will be subject to standard Gov OSA submission and standard project clearance.
• Possessed PMP or ITIL Service Management is a Plus Point

Network Infrastructure Manager | Enterprise Network

Working arrangement: Hybrid working arrangements

Working location: Central

Salary Package: Up to $9,000 + AWS

Are you a dynamic Network Consultant seeking a role that combines technical expertise with strategic innovation? As a key member of our team, you'll be at the forefront of delivering essential enterprise-level network services. Your role involves executing initiatives that leverage cutting-edge network technologies to meet the evolving needs of forward-thinking organizations. Collaborate with team leaders and outsourced service providers to plan and deliver projects, enhancing service satisfaction and delivery.

Job Responsibilities

• Provide essential enterprise level network services
• Execute new initiatives and enhancements that result in innovative use of network technologies to meet the needs of forward-looking organisations
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or create new network services to enhance service satisfaction and delivery.
• Work with our Central ICT Infra capability centres to design and best fit Network solutions to existing and future infrastructure needs.
• Execute projects to deliver network services that achieve standardisation of network services across organisation to reduce operations overheads and greater satisfaction of network services.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, deploying and managing enterprise level ICT infrastructure for network services
• Good technical knowledge of network technologies as primary practice area, with knowledge in supporting technologies such as infrastructure security
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good communication skills, both oral and written, with the ability to present ideas and influence stakeholders

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All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

IT Specialist mission is to coordinate and optimize operational tasks linked to our IT applications' environments. To be the point of contact in South East Asia for all IT Support related matters. Covering Incidents and request management, providing on-site and remote support, participate and anticipate projects and collaboration between respective departments, take charge of general IT administration and documentation. Be the person of contact for all IT related issues.

Company Description

prettyFIT is a well-known Singaporean ladies footwear brand with a strong reputation for creating stylish and comfortable shoes for women. We are looking for an IT Administrator to join our team and manage our Web, retail POS platform and maintain our IT assets.

Responsibilities:

· Manage the website and POS platform, ensuring that they are fully functional, user-friendly, and visually appealing.

· Develop, implement and ensure website content is up-to-date, accurate and relevant.

· Manage and optimize online store to improve the customer experience and increase sales.

· Work with the marketing team to ensure that the website and online store are aligned with the brand's image and marketing strategy.

· Monitor website and online store performance and use analytics tools to identify areas for improvement.

· Stay up-to-date with the latest website design trends and e-commerce best practices.

· Upgrading, installing and configuring new hardware and software to meet company objectives

· Provide end-user IT support for both local and remote locations daily to ensure smooth business operation

Requirements:

· At least 2 years of experience in website management and Shopify platform.

· Knowledge of website development tools such as HTML, CSS, JavaScript, and CMS platforms such as WordPress, Magento, etc.

· Familiarity with web analytics tools such as Google Analytics.

· Experience with Shopify e-commerce platform and apps, and with designing and customizing Shopify themes (preferable but not a requirement)

· Excellent communication and interpersonal skills.

· Ability to work independently, multitask and meet tight deadlines.

· A strong attention to detail and problem-solving skills.

If you are a creative, innovative and motivated IT professional looking to join a dynamic and growing brand, we would love to hear from you! At prettyFIT, we believe in creating a positive and supportive work environment that encourages growth and development. We offer competitive remuneration and benefits packages, as well as opportunities for career advancement.

To apply, please submit your resume and cover letter to our recruitment team: [email protected]

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer (Thales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage PKI and key management practices.
• Possesses strong expertise in cryptographic principles, hardware security modules (HSMs), and key management systems.
• Responsible for configuring and operating Thales SafeNet HSMs.
• Responsible for integrating cryptographic libraries and HSMs with applications.
• Involve in the information security architecture, including firewalls, monitoring tools, encryption, web proxies, etc.
• Responsible for designing and implementing enterprise key management solutions.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Knowledgeable in programming languages such as C/C++, Java, or .NET.
• Certified CCNA or CCSA is an advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Be available for standby support to manage 24/7 maintenance calls.
• Offer on-site services, including deployment, testing and preparation of documentation.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)