We are looking for an energetic Business Development Manager (Education) to help us expand our education business on a regionally basis.

The selected person will solely responsible to create and apply an effective marketing strategy for regional client acquisition.

Responsibilities

• Develop a sustainable growth strategy

• Conduct research to identify new markets

• Strategize marketing campaign to penetrate the new markets

• Sustain long-term relationships with new and existing customers

Requirements and skills

• Proven working experience in Education industry is a critical requirement

• Proven track record in Education industry

• Knowledge in either SSG framework or Private Education framework

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English & Mandarin

• Ability to gather research materials

• Good communication and negotiation skills

• Experience in customer support

• Planning: Create a timeline for project completion, designate resources, and prepare budgets
• Monitoring: Keep track of project progress and ensure tasks are finished on time
• Communication: Keep stakeholders informed throughout the project
• Risk management: Identify, evaluate, and control risks to the organization's resources and profits
• Collaboration: Work with higher management to streamline the project management process

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are comprised of the full-service media networks OMD, PHD, and Hearts & Science, as well as a number of specialty media communications companies. We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

The Senior Manager, SEO is responsible for day-to-day management of a client account and driving business success across channels. It includes SEO, CRO, E-Commerce along with added requirements such as ASO, Content Outreach and more.

Reporting Structure:

• You report to the Head of Performance and E-Commerce
• You are expected to manage your team as well as any specialist delivery services that are being deployed in your business.

Key Responsibilities:

1. Business Responsibilities

• Defines the annual objectives and supervises the budget, keeping costs and margins under control
• Forecasting and account planning on SEO
• To provide business supports to agency brands and also drive own sales and projects
• Establish clear performance indicators and deliver Executive Leadership updates.
• Nurturing and developing the Specialist team to match the evolution of digital marketing
• Input into the structure of the department according to the growth provisions.
• Participate in presentations, conference calls to assist teams across OMG SG in other markets.
• Provide support to team and proactively work on preparing and researching POV, case studies and white papers.
• Drive internal communication with teams across Omnicom Media Group as appropriate and provide consultative services to assist with business and account development.
• Collaborate on the strategy and approach for PR and social.
• Perform competitive research and opportunity analysis for the company.
• Participate in weekly team/account meetings and offer ideas and suggestions to improve and evolve optimizations.
• Expertise with in-depth understanding in technical optimization, high-quality content creation, and strategic link building to drive organic growth.

2. Client Responsibilities

• Manage client relationships and provide timely communications to clients for campaign management, optimisation and reporting.
• Communicate transparently with account leads of any issues, along with planning and account ownership.
• Format reports and provide top-line insights for on-going reports and post-buy analysis
• Understand metrics and KPIs of account and continually suggest optimizations to improve campaign performance, ensuring that all optimizations are documented.
• Oversee process for new launches or site revamps, to ensure organic improvements and stability of the brand site.
• Develop knowledge of client’s business, competition and latest industry news and trends.
• Work with the agency brands to formulate and execute, or to add SEO strategies in the business.

3. People Responsibilities

• Oversight and direction of associated Specialists
• Provide direction to Specialists when assigning tasks
• Oversee Specialists to ensure timely and accurate product or results delivery; provide input for Specialist performance reviews
• Train Specialists on optimization tactics and account budget pacing strategies
• Assist in training other employees on best practice and processes.
• Demonstrated ability to lead meetings in the account lead’s absence
• Ability to work in a team environment that promotes collaboration
• Adept at communicating effectively across all levels
• Capable of working successfully within a team as well as independently
• Able to establish and maintain effective relationships interdepartmentally as well as those outside the team

Experience required:

• Tertiary qualified
• 7+ years relevant Paid Search and SEO experience
• Excellent verbal and written communication skills
• Ability to clearly and effectively articulate thoughts and points
• Should be self-motivated with strong leadership skills who is equally comfortable collaborating in a team environment
• History of teamwork and willingness to roll-up one’s sleeves to get the job done
• Prior experience leading a team
• Has experience in working across Asian markets and languages.
• Strong client facing communication & presentation skills

Personal Attributes:

• A ‘Can Do’ attitude
• Tenacious
• Business savvy
• Entrepreneurial
• Persuasive
• Leadership qualities
• Great interpersonal and communication skills internally, with media owners and clients

We are looking for a Project Manager to drive the delivery of large scale nation-wide projects.

• Opportunity to work on large scale digital transformation projects .
• Flexible work arrangements.
• Salary up to $8,800.

Responsibilities:

• Ensure that projects are executed based on the project plan to meet identified business needs and outcome, within agreed parameters of cost, duration and quality.
• Lead the development of the business case as well as the budget for the digital systems.
• Identify potential project risks and the implications to the organization and to recommend mitigating measures so as to manage the risks.
• Effectively engage and manage the vendors to deliver digital solutions and services.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and systems are designed to comply with these policies and guidelines.

Requirements:

• Min. Degree in IT related fields.
• Min. 5 years of relevant working experience in Project Management, full SDLC implementation in agile.
• Strong writing and communication skills.
• PMP certification.
• Prior experience managing the delivery of government projects and knowledge of IM8.

Interested candidates may click on apply or apply via email to [email protected] (indicating Job ID J52463 for faster processing).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Our client, a leading financing platform company is looking for a Client Servicing Manager to join their team.

Key Responsibilities: -

• Manage existing client relationships to achieve monthly loan disbursement targets.
• Utilize the firm’s client engagement technology tools to ensure completion and tracking of calls to existing clients.
• Grow overall portfolio size by up-selling and cross-selling across firms’ products & services.
• Identify existing client opportunities to promote loan disbursements, conduct meetings, prepare proposals, negotiate, and manage existing clients account and loan level contracts.
• Build and grow positive and long-lasting relationships within existing clients’ organizations.
• Proactively track activity and engagement level of existing clients.

Requirements

• Degree in Accountancy / Finance / Business Administration is preferred
• Knowledge in lending products such as Corporate Loans
• 2 - 4 years of experience in SME lending / Business Banking is preferred
• Previous experience in a client servicing role is preferred
• Naturally strong customer focused with the ability to think out of the box for a solution-orientated approach to solve the client’s needs
• Proven track record of exceeding sales targets
• Driven and pro-active team player with a positive attitude
• Comfortable working in a fast-paced and dynamic start-up environment

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to [email protected]. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269.

Job Responsibilities

Overall Project Management:

• Oversee project planning, documentation, timelines, and budget management.

Coordination of Quality Section in Dossiers:

• Coordinate internal and external activities related to the Quality section of dossiers.
• Provide strategic guidance to technical teams regarding CMC regulatory requirements.

Review and Compliance Oversight:

• Review technical documents from various teams for accuracy, compliance, and completeness for regulatory submissions.

Due Diligence and Regulatory Agency Meetings:

• Prepare briefing packages and support cross-functional teams in due diligence and regulatory agency meetings.
• Engage in negotiations to address and resolve CMC issues.

Dossier Authorship:

• Author and drive completion of the Quality section of dossiers for clinical trial and marketing authorization applications.
• Ensure final versions align with requirements and meet regulatory agency expectations.

Subject Matter Expertise:

• Monitor activities of CMO/CDMO and provide CMC subject matter expertise.
• Review or approve technical documents (e.g. tech transfer documents) and address or escalate CMC/Quality issues.

Vendor Management and Procurement:

• Assist in vendor discussions, procurement processes, and shipment activities.

Workflow Optimization:

• Identify inefficiencies and improve workflows to ensure the efficient operation of the CMC and Bioanalysis department.

Collaboration and Goal Achievement:

• Collaborate with Team Leaders and members of the CMC Lab and Quality Assurance to ensure department goals are efficiently met.

Regulatory Intelligence:

• Stay informed about relevant industry and agency guidance to maintain regulatory intelligence.

Job Requirements

• A bachelor's, Master, or PhD degree in a relevant scientific discipline (e.g., Chemistry, Biochemistry, Pharmaceutical Sciences).
• Demonstrated experience in overall project management. Certification in project management (e.g., PMP) would be advantageous.
• In-depth knowledge and understanding of Chemistry, Manufacturing, and Controls (CMC) regulatory requirements and processes, particularly in the authoring or management of Quality sections of dossiers for clinical trial and marketing authorization applications of biologics drug.
• Strong collaborative skills, with the ability to work effectively with cross-functional teams, vendors, and alliance partners.
• Meticulous in reviewing technical documents to ensure accuracy, compliance, and completeness.
• Knowledge of bioprocessing, functional assays and physiochemical characterization of monoclonal antibody is a plus.

• Identify the needs and desires of the target market through market research
• Conceptualize digital products that meet these needs
• Coordinate with designers, engineers, and other team members to develop the product
• Develop and manage product roadmap, setting and prioritizing goals
• Create and manage the product budget
• Oversee product development stages, including idea generation, design, development, testing, and launch
• Monitor and measure product performance using relevant tools and metrics

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

· Search new outlet location

· Plan and develop new outlet operations

· Responsible and manage new outlet sales and manpower

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Able to work on weekend and public holiday

Job Overview

We are seeking a highly capable and results-oriented Shop Sales Manager to oversee operations across multiple shop locations. The ideal candidate will be responsible for driving sales performance, ensuring operational excellence, and leading teams to deliver outstanding customer experiences. This role requires a hands-on leader who thrives in a dynamic environment and can balance strategic planning with daily operational management.

Key Responsibilities

Sales Strategy & Business Growth:

• Develop and execute sales strategies to achieve and surpass revenue targets for multiple shops.
• Monitor sales trends, identify opportunities for growth, and implement action plans to maximize sales performance.
• Organize and oversee promotional activities to attract customers and boost sales.
• Analyze sales data and provide actionable insights to senior management.

Operations Management:

• Ensure smooth day-to-day operations of all shop locations, focusing on operational efficiency and consistency.
• Conduct regular site visits to monitor shop performance and identify areas for improvement.
• Collaborate with inventory teams to maintain optimal stock levels and prevent shortages or overstocking.
• Ensure all shops comply with company policies, procedures, and industry regulations.

Team Leadership & Development:

• Recruit, train, and mentor shop teams to enhance their skills and performance.
• Set clear performance goals for staff and provide regular coaching and feedback.
• Foster a positive work environment that encourages teamwork and high morale.
• Organize regular team meetings to communicate updates and align on business objectives.

Customer Experience:

• Ensure excellent customer service standards are maintained across all shops.
• Address customer concerns and resolve issues promptly and professionally.
• Gather customer feedback to implement improvements and enhance satisfaction.

Compliance & Safety:

• Ensure all shop operations comply with workplace safety standards and local laws.
• Regularly review processes to ensure adherence to company policies and compliance requirements.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in sales or shop management, preferably across multiple locations.
• Proven ability to meet and exceed sales targets consistently.
• Strong leadership and organizational skills with experience managing diverse teams.
• Excellent communication and interpersonal skills to interact with teams, customers, and stakeholders.
• Proficiency in computer applications, including.
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• CRM tools and sales analytics software.
• Familiarity with digital marketing tools is a plus.
• Strong analytical and problem-solving skills for addressing operational challenges.
• Knowledge of local market trends and customer preferences.
• Multilingual proficiency is an added advantage.
• Awareness of workplace safety standards and regulatory compliance.

Why Join Us?

• Opportunity to manage and grow operations across multiple shop locations.
• Collaborative and fast-paced work environment that values innovation and excellence.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Be part of an organization that invests in professional development and career growth.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

C47127

Key Requirements:

• Bachelor’s degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations, preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end-to-end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Provide technical guidance, product knowledge, and exceptional customer service to clients, ultimately driving sales and fostering lasting relationships.

Product Expertise:

· Develop an in-depth understanding of the jewelry products offered, including materials, craftsmanship, and design.

· Stay updated on industry trends, new materials, and innovative techniques in jewelry manufacturing.

Customer Engagement:

· Build strong and lasting relationships with clients, understanding their preferences and needs.

· Provide personalized product recommendations and solutions based on technical knowledge and customer requirements.

Technical Consultation:

· Offer technical guidance and explanations to customers regarding jewelry specifications, such as metals, gemstones, and craftsmanship.

· Address customer inquiries and concerns with accuracy and professionalism.

New Customer Acquisition and client retention

· Identify new customers and working closely with other teams to generate leads.

· Nurture existing customer relationships through follow-up and after-sales support.

· Seek opportunities for upselling and cross-selling to existing client

Market Analysis:

· Monitor market trends and competitor activities to identify opportunities and challenges.

· Provide feedback to the product development team to enhance existing products or develop new offerings.

Order Processing:

· Manage the order process, including pricing, invoicing, and delivery coordination.

· Ensure accuracy in order fulfillment and customer satisfaction post-purchase.

Sales Reporting:

· Maintain accurate records of sales activities and customer interactions.

· Generate sales reports and provide insights to the management team.

Staff Training and Development:

· Create and execute training programs for sales associates, emphasizing product knowledge and customer service skills.

· Maintain and update training materials and manuals.

About Us

We're an award-winning team pioneering the future of customer engagement through BW.LAND, an innovative metaverse platform, and Bytebuddy, our signature character IP. We have a track record collaborating with global brands like McDonald's and CapitaLand to create groundbreaking Web3 projects that consistently gain industry-wide recognition and visibility. We push the boundaries of what's possible in the metaverse space, creating immersive digital experiences that set new standards in the industry. By joining us, you'll be working alongside proven innovators who are shaping the future of digital engagement through high-profile, cutting-edge projects.

Bandwagon Labs is the Web3 innovation arm of Bandwagon, a dynamic media & entertainment powerhouse with over a decade of industry impact.

Role Overview

We're seeking a dynamic Marketing & Community Manager to drive the brand presence of BW.LAND, Bytebuddy, and nurture our growing community. This role combines creative marketing strategies with hands-on community engagement to build and maintain strong relationships with our users across multiple platforms.

Roles & Responsibilities

• Develop and implement comprehensive marketing strategies for BW.LAND and Bytebuddy
• Plan and execute digital marketing campaigns and posts to drive followers, platform adoption, and community growth
• Work with our creative team to produce engaging content across various channels to market our metaverse platform and character IP
• Track and analyse marketing metrics to optimise campaign performance
• Lead community engagement initiatives on Social Media
• Moderate community channels and ensure adherence to community guidelines
• Organise and host virtual events within BW.LAND to drive user engagement
• Gather and synthesise community feedback for product development team
• Foster meaningful discussions and maintain an active, positive community atmosphere
• Host physical community events
• Develop compelling social media, newsletters, and marketing materials
• Create and maintain content calendar for all platforms
• Produce regular community updates and announcements
• Craft educational content to help users navigate BW.LAND platform

Preferred Experience & Skills

• 3+ years of experience in marketing and community management
• Track record of growing and engaging online communities
• Understanding of Web3, gaming, and metaverse ecosystems
• Experience with social media management and analytics tools
• Proficiency with design tools (Canva, CapCut Photoshop) for content creation
• Experience managing communities on Telegram, X, Instagram, TikTok, or similar platforms

Alternative Qualifications

We strongly encourage applications from candidates who may not meet all traditional requirements but can demonstrate exceptional capability through:

• Success in growing and managing their own social media presence
• Building and maintaining active online communities
• Creating engaging content and maintaining consistent engagement
• Self-initiated projects showing community building skills
• Demonstrated ability to learn complex topics quickly
• Strong interest and self-taught knowledge in Web3/gaming/metaverse

Essential Qualities

• Excellent written and verbal English communication skills, with other languages a plus
• Self-motivated with strong organisational abilities
• Ability to work independently and manage multiple priorities
• Genuine passion for Web3, gaming, and digital communities
• Creative problem-solving abilities
• Quick learning capability and adaptability

What We Offer

• Competitive salary and benefits package
• Remote working flexibility
• 1-month work from anywhere in the world
• Medical, Dental and Hospital insurance coverage
• Opportunity to shape the future of metaverse experiences
• Opportunity to work with leading global brands with high visibility
• Professional networking opportunities with industry leaders
• Professional development opportunities
• Access to cutting-edge Web3 technology

Location

• Based in Singapore (preferred)
• Singapore Citizen, PR, LTVP (preferred)
• Employment Pass sponsorship available for exceptional candidates

Additional Positions (International)

• Remote positions available for strong candidates from other locations
• Must be able to align with Singapore business hours (SGT/UTC+8) for key meetings and community events
• Experience working with Asian markets is a plus

Assess gaps and opportunities based on stakeholder feedback to improve business processes.

Build good relationships with industry players.

Carry out recruitment and retention efforts for the department.

Develop business development plans that follow business development strategies.

Develop business reports on new revenue streams, improved products and new businesses.

Develop measures to ensure corporate regulations are followed.

Develop new business proposals based on market demand.

Develop new product service offerings to meet market demands.

Develop plans to use new technologies for business processes.

Engage with business partners, suppliers and vendors for new business agreements.

Obtain insights from business network on developments in product offerings and production.

Propose department's financial budget for management approval.

Provide on-the-job training and performance evaluation for staff.

Review business development with stakeholders.

Review regulatory restrictions on new business ventures.

Review risk assessment and financial modelling of new business ventures.

Review targets and goals across teams.

Support stakeholder engagement sessions for new portfolios.

Use business network and support knowledge sharing sessions to explore new business opportunities.

Work with stakeholders to review gaps and opportunities in businesses.

• Handle the regional procurement team in their day-to-day activities.
• Responsible for placing supplier agreements in consideration of sales and operations requirements.
• Create and expand relationships with existing and new suppliers and perform research on market development on suppliers.
• Manage all rate negotiations with the suppliers and explore other opportunities to make optimal use of the suppliers’ portfolio.

Requirements:

• Diploma in Logistics and Supply Chain Management or equivalent
• At least 5 years of procurement experience in container shipping (shipping/freight forwarding).
• Strong market knowledge in sea freights and transportation.
• Proven leadership skills with good negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

To assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the Front Office Manager in personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service.

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assist the Front Office Manager to select, hire, and train employees to meet the hotel's standard of service.
• To assist Front Office Manager in supervising, organising, directing and coordinating the staff and activities of the Front Office.
• To have Front Office managerial presence felt behind the Reception counter; ensure that Front Office Employees perform their daily duties according to required standards.
• Emphasis will be on the assignment of rooms for all arrivals, and this includes the training of the Guest Relations Executives in this aspect of the job.
• Check and ensure that consistency in the service for guest is maintained from the reservation stages to the final departure.
• To plan and prepare work schedules for Duty Manager and Front Desk personnel.
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds on the basis of established procedures.
• Monitor and control guest's credit status to ensure that payment is collectable and received on time. Perform a regular follow up for pending payments to ensure that they are collected.
• To coordinate with security in the investigation of irregularities and undesirable guests.
• Monitor and control the rooms’ situation in connection with reservations, daily occupancy and rooms’ availability to ensure maximum revenue through effective yield management.
• Attend department heads meeting in the absence of the Front Office Manager or other meetings as required.
• Be familiar with all Accounting Standards and Procedures pertaining to rooms revenue and advise staff concerned to adhere to them in daily operations.
• Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.
• Participate in the inspection and checking the preparation for VIPs and ensure that they will receive proper treatment as VIP during their stay with the hotel.
• Keep updating with new Standards, Procedures and other information and advise Front Office section heads accordingly.
• Perform other duties related or unrelated to Front Office Department or as assigned by Front Office Manager, or the Management.

• Leads and directs concurrent standard or complex projects and in the case of program management, ensure the management of multiple related projects directed towards a common objective.
• Engages with stakeholders to deliver projects from original concept through final implementation.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project/program delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project/program, including rigorous scope control and change management.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
• Documentation and management of risks and issues.
• Ensures clear and concise communications to all stakeholders.
• Provides pre-sales support by working with sales teams to scope and cost a project or program solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organization's consulting and technical services offerings.
• Coordinates activities of the project teams through task delegation, resource assignment and program management.
• Performs any other related task as required.

Knowledge and Attributes:

• Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Excellent written and verbal communication skills.
• Excellent team-building skills and ability to work in high-pressure environments.
• Advanced ability to manage urgent and complex tasks simultaneously.
• Advanced business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Advanced influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Advanced ability to promote project services to both internal stakeholders and external clients.
• Excellent competency in project change management.
• Extended knowledge of the industry, domain, or technology related to the client's project.
• Advanced problem-solving and analytical skills to identify and address issues that may arise during project implementation.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
• Relevant project management certifications preferably PMP required.
• ITIL certification is beneficial.

Required Experience:

• Advanced demonstrated project/program management experience preferably in a multinational Professional Services environment.
• Advanced client engagement experience.
• Advanced demonstrated understanding of the project/program life cycle.
• Advanced demonstrated competency in project/program change management.
• Advanced proven experience managing expectations when balancing alternatives against business and financial constraints.

Attachment Description

This position reports directly to the Director, his / her main goal is to identify opportunities for business growth and create marketing strategies based on those opportunities to meet and exceed revenue goals.

The business development manager will be responsible for overseeing the implementation of business development strategies to heighten company profitability. Duties include working with several collaborative business partners, identifying business opportunities to pursue, and creating business proposals to support their ideas and growing existing partnerships.

Specific Responsibilities

Individual to be involved in:

1. Formulate business development strategy and in-charge of the entire business development process

2. Execute business development initiatives through market research, networking and enlarging footprints in target markets

3. Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

4. Prepare and deliver pitches to external parties like clients, partners and/or potential investors

Technical Skills and Competencies

1. Strong verbal and written communication abilities.

2. Capability to seek out new business opportunities and resources and to adapt effectively to a variety of situations.

3. Superior abilities in project management, multitasking, and decision-making

4. Capability to acquire the Research & Strategy skill

Duration

- 6 months

- Mid-Career Pathways Programme

Our client is a fantastic events business headquartered in UK that has opened up its brand here in Singapore. They are looking for a driven individual with a passion for marketing, and a specific interest in social media marketing to join this organisation at a pivotal time.

As the Marketing Manager you will produce and deliver the marketing strategy promoting their events to delegates and exhibitors.

Responsibilities

• Digital Marketing and Social Media Strategy.
• Execute the marketing campaigns and manage the creative/design process for marketing material.
• Working closely with the sales team to create sales campaigns, focused on both new client growth and increased client retention.
• Collaborate with partners to develop marketing campaigns, lead generation strategies and compelling materials for all revenue streams across live and digital products.
• Manage PR Strategy and all planning and execution of registration process for visitors
• Handle the delivery of all delegates, visitor, and attendee revenue generation, plus development of attendee/delegate pricing strategies and reporting

Your experience:

• A relevant degree within marketing, communications or similar
• A minimum of 3 years of experience as a Marketing Manager in the Events business.
• A keen interest and passion for social media marketing.
• Ability to produce creative and well thought out marketing plans.
• Experienced in devising and implementing digital marketing strategies and campaigns.
• Solid knowledge and experience utilising digital marketing tools (e.g., Google Analytics, Google Ads)
• A positive attitude
• Excellent communication skills and ability to manage stakeholders
• Strong organisational and time management skills
• Quick thinker and problem solver
• Able to work individually and in a team

If you are interested in this role, click apply and we look forward to hearing from you!

EA License No.: R1114955

Agency License No.: 11C4388

Job Description

1. Assist the department manager to perform the delivery duties according to the authorization of the department manager.
2. Execution of the duties of the deputy manager and the execution and coordination of the project.
3. Supervise and execute the project in charge.
4. Planning and supervising the design, development and experimental product verification of new process technology.
5. Plan and supervise process simplification and derivative new process product development to increase productivity.
6. Plan and supervise product PROD management.
7. Plan and supervise WAT testing and effective data analysis to improve process capability.
8. Work closely with PE to make mass production of new products smooth.
9. Worked as an officer in the fab of the fab.
10. Coordinate and integrate various departments of the factory as well as Product, CIM and QRA departments to improve product yield and reliability.
11. Simplify, establish new derivative processes and increase productivity.
12. Responsible for establishing the WAT test system and process across the plant.
13. Responsible for maintaining and improving the quality and capability of the WAT test system.
14. Responsible for creating and improving WAT test program.
15. Personnel management, training, motivation and performance evaluation.
16. Annual budget preparation and control.
17. Planning and distribution of annual training programs and improvement programs.
18. Plan to promote the annual technology research and development program.
19. Implement and promote the company's quality/confidentiality/work safety and other strategies.

Job Requirement

• Bachelor Degree preferably in Engineering with semiconductor process or device knowledge
• A minimum of 8 years of relevant experience in technology development, product transfer or process integration related scope
• Good interpersonal, communication and presentation skills and comfortable liaising with Mandarin Speaking Counterparts from Taiwan
• Strong leadership capability and able to drive cross-teams to deliver common goals
• Independent, adaptable and able to thrive in a fast paced and dynamic result driven environment
• Possess strong analytical and planning skills to manage and executive key transfer programs/projects

The Company

With global presence in strategic locations and extensive network in the market, this is a dominant player within the maritime industry. Due to business expansion, there is a newly created Manager, Cash Management role to be based in the Singapore office.

The Role

Reporting to the Treasury Leader and working in a team, you will manage the liquidity position of the Group, including effecting payments and monitoring receipts, look after all matters relating to bank accounts and cash management platform, reconciliation of cash/account balances (actual vs anticipated receipts) including foreign currency, maintaining up-to-date spreadsheets on a number of accounts. You will also arrange payments and ensuring sufficient cash reserves for upcoming payments across various bank accounts including in foreign currencies. Optimising interest income on cash balances, fixing money market deposits with banks/financial institutions. Following up with banks on payments and receipts as well as general communication. Checking bank charges and interest accrued (both credit and debit). Preparation of cash flow projections & reports. Other key responsibilities include maintenance and opening of bank accounts (including those pledged to banks), updating details of bank accounts, authorized signatories, addresses etc. You are also responsible for all KYC documentation, co-ordinating with banks on the annual audit confirmation required by auditors, performing compliance checks on the payment transactions and keeping in constant contact with principals, and other companies working for the same principals.

Your Profile

To qualify for this role, you must have a Bachelor Degree in Accountancy/Finance with ideally 5 years of relevant cash management experience in a mid-large MNC. We are looking out for a meticulous and self-motivated Cash Management Manager with excellent interpersonal skills. It is essential to have good Excel skills and it will be advantageous to have prior working knowledge of Kyriba treasury management system.

Apply Today

Please send your resume, in WORD format only and quote reference number GC13082700, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Gina Chia EA Registration No: R1109282

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

• Salary $6000 - $7500
• Working Day: Monday to Friday
• Working hours: 9am to 6pm
• Work Location: Kaki Bukit
• 2 staff work under you

Reporting directly to the CFO, the successful incumbent will be involved in a full suite of Procurement functions, support in identifying cost-saving opportunities, optimize processes and identify potential areas of risk through strong business acumen and analytical skills. This is a sole contributor role.

The key duties and responsibilities of the role include (but are not limited to):

1. Manage and lead procurement activities for supplies and services from vendors.
2. Partner with stakeholders to source projects across key categories (e.g. Network, IT, retail, marketing).
3. Familiar with equipment requirements in Radio Access Network, Transmission and IT Infrastructure.
4. Lead the competitive sourcing process, initiate requests for information, quotations, proposals, and negotiate commercial terms.
5. Lead major projects from RFP to delivery, including supplier evaluation and award.
6. Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.
7. Manage vendor relationships and conduct annual evaluations,
8. Monitor and analysis trends in CAPEX spending and Inventory control and make recommendations to identify areas for efficiencies and drive savings.
9. Oversee procurement reporting (e.g., dashboards, spend analysis).
10. Regularly update senior management on procurement activities and initiatives.
11. Any other adhoc duties as assigned.

1. The candidate should possess the below qualities to fulfil the needs of the role:
2. At least 4-6 years’ working experience in strategic sourcing procurement in the Telco industry and familiar with mobile telecommunications network equipment.
3. Good educational background, ideally in Supply Chain Management, Economics or Business Administration.
4. Strong negotiation skill.
5. Resourceful in sourcing.
6. Strong analytical and problem-solving skills with high attention to detail.
7. Good verbal and written communication skills.
8. Excellent organizational and time-management skills.
9. Able to work as a team across the company.