Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Qualifications:

• Minimum 10 years of experience as an IT Business Analyst working on requirements gathering, solution planning, testing and documentations.
• Relevant degree in computer major or engineering major.
• Knowledge in banking domain, retail and corporate banking concepts, financial risk management, Basel methodologies and IFRS standards.
• Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases
• Good knowledge of all phases of IT software development life cycle
• Capable to work independently and maintain active coordination with both business and IT counterparts
• Strong analytical and problem-solving skills to answer to business needs
• Collaborative team player and is willing to share knowledge
• Excellent verbal and written communication skills in English
• Experienced with working in an agile team, or certified with agile CSM / PSM or PMP

Technical Skills:

• Experience with backlog management tools such as Jira and Azure TFS
• Advanced knowledge and practical usage of SQL, troubleshooting and optimizing stored procedures/functions
• Knowledge in CI/CD platforms such as Github, GitLab or AzureDevOps
• Exposure to API development is strongly desired, including writing test cases for API and execute with testing tools such as Swagger or Postman
• Knowledge and understanding of programming language such as Java, C#, C++ and PowerShell is helpful
• Experienced with Spark, MSBI and Control-M for ETL projects

MES Engineer/ IT Engineer/ Manufacturing IT

*Permanent Position

*Working Hrs: Mon- Fri 8.15am - 5.45pm

Our client is a global advanced precision engineering & manufacturing solutions provider.

Responsibilities:

• Gather business requirements and evaluate shop floor automation solutions.
• Lead the implementation and optimization of MES systems to enhance production planning and execution.
• Configure and integrate MES with other plant systems, such as ERP and PLCs.
• Collaborate with vendors to develop and implement MES modules for data collection, analysis, and reporting.
• Coordinate with stakeholders and conduct testing (SIT, UAT).
• Provide system monitoring and support, system backup, including troubleshooting, configuration, and issue resolution.
• Perform systems and user administration.
• Provide training to end-users on MES, create and maintain documentation
• Develop and implement digital solutions to improve operational efficiency
• Lead and manage digitalization projects
• Provide technical support for production PCs, workstations, and network devices.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 2- 5 years of practical experience in MES implementation, configuration, and support, preferably in a manufacturing setting.
• In-depth knowledge of MES systems and their functionalities.
• Experience with industrial automation and control systems (PLCs, SCADA).
• Skilled in programming languages (e.g., SQL, Python, C#) and scripting.
• Experience in project and vendor management.

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Joey

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

What we expect:

• Oversee the IT infrastructure and administration of the server, network, and relevant devices.

Ø Administration, Configuration & Maintenance of Network Infrastructure ( Firewall like Fortinet, Load Balancer like Peplink/F5 )

Ø Responsible for installing, configuring, and maintaining VM environment (VMWare, Hyper-V)

Ø Active Directory, DHCP, DNS, Anti-virus server

• Maintain servers and network file back-up/restore procedures (Internal & Cloud environment)
• Provide Local & Wide Area Network, Router, Internet, and system support/troubleshooting at all levels.

What we are looking for:

• Candidate must possess at least a Diploma or Degree in Computer Science/Information Technology or equivalent.
• At least 3 years of working experience in the related field is required for this position.
• Ability to work independently and efficiently, managing timelines and expectations.
• Good team player with strong analytical, communication, and troubleshooting skills.
• CCNA/CCNP certification is an advantage
• Knowledge in the cloud environments (AWS, Azure, Ali-cloud) will be an advantage

What we offer:

• Attractive rewards for long-term service staff
• Energetic and friendly working environment (flexible working hours, quarterly events, staff birthday celebration and etc.)
• Medical insurance

We are seeking a dedicated and experienced individual to join our team as a Trading Floor IT Support. The successful candidate will be responsible for providing technical support to our trading floor operations, ensuring the smooth running of our systems and applications. You will act as the first point of contact for all trading floor IT issues, aiming to resolve all desktop issues whilst delivering world-class customer satisfaction. Based on the Trading Floor, you will work closely with other areas of Group IT to ensure incidents are resolved as quickly as possible and escalate any problems that could affect multiple users.

Responsibilities:

• Provide first-line technical support to the trading floor, responding promptly to requests and issues.
• Maintain and troubleshoot Bloomberg, Refinitiv, and other market data products.
• Develop and maintain scripts using VBA and PowerShell to automate tasks and processes.
• Collaborate with other IT teams to ensure seamless integration and support for trading applications.
• Keep up to date with the latest technologies and suggest improvements to existing systems.

Requirements:

• At least 3-5 years of experience in a similar role, preferably within the financial sector.
• Experience with trading floor support, as traders are VVIP in the financial institutions and any IT downtime will have business impact.
• Windows 10, Office applications (Word, Excel, PowerPoint, Outlook, etc.), SharePoint, Teams
• Familiar with trading application support ie Bloomberg
• Having experience with meeting room support will be an advantage
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication skills, both written and verbal.
• This role may need to support Australia remotely during SG core hours.

· Minimum of 3-5 years of experience as a Business Analyst, preferably in the semiconductor industry.

· Strong proficiency in SQL and database management.

· Proficiency in Power BI Desktop, Power BI Service, and Power Query.

· Work closely with business stakeholders to understand their business process, workflow, tools and data needs and provide solutions.

· Analyze complex business problems and provide data-driven insights and recommendations.

· Develop and maintain detailed business requirements, functional specifications, and project documentation.

· The current business process mapping and to be state business process mapping

· Utilize process mapping and workflow tools, wireframe, Power BI Desktop, Power BI Service, and Power Query to create and optimize reports and dashboards.

· Optimize reports for performance and user experience, ensuring data accuracy and reliability.

PURPOSE:

As our IT Operations Support Executive, your role is pivotal in ensuring stability, security and performance of our end users across APAC and regional entities. You will collaborate with local and regional technology teams to implement, maintain and optimize endpoint solutions to our staffs. The ideal candidate needs to be highly independent, will possess strong technical acumen, thirst for curiosity and a commitment to deliver quality outputs.

RESPONSIBILITIES & TASKS

• Provide guidance to IT Support Engineers and Helpdesk, working closely to troubleshoot and resolve issues promptly.
• Implement, manage and deploy endpoint solutions to end users in accordance to internal roadmap
• Provide technical support to end user requests and manage user expectations
• Key contributor for supporting Microsoft solutions not limiting to M365 Admin Center (Intune, MDM, SharePoint & Teams)
• Manage relationships with internal business teams and outsources vendors to ensure timely support and resolution of issues.
• Crafting new guidelines, reviewing existing documentations to keep up to date with evolving times.
• Taking lead in service improvements to strive for optimum performance for existing processes and new solutions
• Collaborate with different business departments to support company events and VIP meetings
• Willing to travel and support different office locations within Singapore
• Any other ad hoc tasks assigned by supervisor

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 or more years of related IT experience
• Degree in Information Technology / Engineering, or relevant qualifications.
• ITIL certified is an added advantage
• Proven experience in a senior engineer or team leader role. Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Centre
• Proficient in Active Directory, Exchange, SCCM, Win10 and Win11 OS. (Powershell and Windows scripting is an added advantage)
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail-oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently with ambiguity under tight schedules

BCS is NETS’ wholly owned subsidiary and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast and Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.

Position Summary

The ITSM team ensures BCS ITIL processes are operationally relevant and optimised with sufficient controls, providing Technology Teams with a framework to operate and deliver IT services to our customers.

The Technology Problem Manager is responsible for identifying, analyzing, and mitigating underlying causes of Major Incidents and recurring IT incidents or issues. The role ensures long-term stability of the IT environment by preventing incidents from recurring, improving system performance, and minimizing disruptions.

Key Responsibilities

Problem Management:

• Proactively identify potential problems by analyzing incident trends and service data.
• Lead root cause analysis (RCA) efforts for recurring and major incidents to prevent future occurrences.
• Document the outcome of RCA meetings, ensuring investigations covers all contributing factors, and possibility of systemic issues.
• Document all root cause analyses, action plans, and resolutions in a way that can be easily understood by technical and non-technical audiences.
• Share findings and updates on issues with relevant stakeholders to improve service reliability.
• Maintain and improve the problem management process, ensuring it aligns with ITIL best practices.
• Maintain and manage a Known Error Database (KEDB), ensuring all known errors are accurately documented and accessible to relevant teams.
• Track and monitor known errors to ensure they are being addressed in a timely manner, minimizing their impact on operations.
• Work with incident and change management teams to update or retire known errors as fixes are applied.
• Ensure that known errors and workarounds are shared with relevant teams to enhance incident resolution efficiency.
• Identify risks that could cause potential disruptions and work to mitigate them through proactive problem management.
• Track and report all problem management related KPIs in a timely manner

Requirements

• Minimum 5 years of working experience managing problem investigations in a complex technological environment supporting real time transactions
• ITIL v3/v4 Foundation Certification required, higher ITIL certifications preferred
• Certifications in relevant technologies (e.g. AWS, Azure, Cisco) are a plus
• Strong communication and writing skills and able to articulate complex matters in concise manner
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies
• Proven record in driving complex root cause analysis and incident resolution in multi-vendor and multi-platform environments
• Familiarity with monitoring and alerting tools (e.g. ELK or SolarWinds)
• Self-motivated and able to work independently
• Strong problem-solving skills with the ability to analyze complex technical issues and effectively perform root cause analysis

We are seeking a detail-oriented and highly organized individual to join our team. In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately. Your role is essential to maintaining smooth operations for network infrastructure deployments and supporting the hosting environment's needs.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Requirements:

• Bachelor’s degree in Business, Logistics, Information Technology, or any other field
• 1 year of experience in logistics coordination, vendor management, or similar roles.
• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Title: IT Infrastructure Engineer

Please reach out at [email protected] or WA at +65 92333815 for quicker response.

JD:

• 5+ years of experience in IT infrastructure management.
• Professional certifications e.g., Window Server Administration, and VCP are highly desirable.
• Strong technical expertise and hands-on experience in Window Server services, Domain Controller, VMware, Netapp storage, Veeam backup.
• Experience in Linux environment is a plus.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

CCTV SYSTEM

• Involve in the project and maintenance services related with CCTV Systems, Access Control Systems, PA Systems, Alarm Systems and Server & Network Infrastructure and whenever required.
• Perform Installation, Implementation, Configuration and testing of system/storage equipment & setup.
• Troubleshoot Problem encountered on site.
• Develop implementation plan, migration plan, and acceptance test plan for the project.
• Work closely with Project/Maintenance Managers in Planning the implementation tasks.

ACCESS CONTROL SYSTEM

• Installation: Install and configure access control systems, including electronic locks, card readers, biometric scanners, and control panels.
• Maintenance: Perform routine inspections and preventive maintenance on access control systems to ensure optimal performance.
• Troubleshooting: Diagnose and resolve issues with access control hardware and software, including system malfunctions, wiring issues, and connectivity problems.
• Software Management: Install, update, and manage access control software, ensuring that all systems are up-to-date and compliant with security protocols.
• Customer Support: Provide technical support and training to clients on the operation and management of access control systems.

NETWORK

• Perform Installation and troubleshooting on network devices like Cisco, Aruba and Allied Telesis.
• Knowledge of Routers/Switches architecture and software upgrade procedure
• Support Network infrastructure Projects.
• Provide support to resolve network incidents and issues.
• CCNA/CCNP Certification

Job description

• Ensure the smooth operation and maintenance of the group IT systems.
• Maintain and update existing group systems in accordance with established processes and standards.
• Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Main Mission

• Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.
• Provide local support for the office, which consists of approximately 40 people.
• Monitor system performance and troubleshoot issues to ensure continuity of services.
• Implement and maintain security protocols to protect the company's IT infrastructure.
• Collaborate with other departments to understand their IT needs and provide appropriate solutions.
• Document system configurations, processes, and procedures for future reference.

Key Requirements:

• Strong knowledge of Microsoft Windows environments.
• Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
• Excellent problem-solving skills and the ability to work under pressure.
• Good communication skills to effectively support and train users.
• Ability to work independently and as part of a team.

Optional

• Experience with PowerShell scripting and/or Infrastructure as Code (Terraform)
• Knowledge of network administration and security protocols.
• Familiarity with other operating systems such as Linux.
• Experience with virtualization technologies such as VMware.
• Certification in relevant IT fields (e.g., Microsoft Certified: Windows Server, CompTIA Network+).

Performance Indicator

• System uptime and availability.
• Successful implementation of system updates and upgrades.
• Response time to support requests.
• User satisfaction with IT support services.
• Compliance with security protocols and standards.
• Documentation accuracy and completeness.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Description

· Provisioning and configure devices

· Installation and upgrading of software / patches

· Perform asset management & update asset records

· Setting up/tearing down of computers

· Updating to the latest windows and programs

· Conduct testing all on devices and systems

· Carrying out re-installation (cloning) of desktop images

· May be assigned with other IT related tasks

Job Requirement

o Nitec in any field

o No experience needed

o Team player

o Good communications and inter-personal skills

*Work Location is not fixed*

Get to know our team:

Our Corporate IT Team within GXS Enterprise Technology Services aims to be a technology leader that provides predictive and seamless experiences to all GXS employees.

We are seeking a talented and experienced IT Systems Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, and maintaining our company's IT infrastructure. This role involves working closely with other IT professionals and departments to ensure seamless integration and optimal performance of our systems.

Get to know our Roles

As an IT Systems Engineer, you will play a crucial role in ensuring the stability, security, and efficiency of our endpoint devices and supporting Corp IT systems.

You will be responsible for managing and maintaining our endpoint management systems, including SCCM and patch management.

Additionally, you will work with identity provider solution such as JumpCloud and productivity solution such as Google Workspace to ensure seamless user access and device management.

Your scripting knowledge in PowerShell and Bash will be essential in automating tasks and troubleshooting issues. Familiarity with VDI solutions such as Azure Virtual Desktop or Amazon Workspaces will enable you to support our virtual desktop infrastructure.

Furthermore, you will contribute to our DevOps practices, utilizing GitLab CI/CD for continuous integration and deployment, and implementing Infrastructure as Code using tools like Terraform.

Day-to-Day Activities:

• Endpoint Management: Manage endpoints via Software as a Service (SaaS) solutions, such as Jamf, Cisco, JumpCloud, and Automox. Ensure efficient deployment, configuration, and management of endpoint devices.
• Endpoint Deployment and Support: Responsible for endpoint deployment, including software evaluation, testing, deployment, and post-deployment support. Ensure smooth rollout and functionality of new software and hardware.
• Patch and Lifecycle Management: Oversee OS patch management and application lifecycle management. Ensure systems are up-to-date with the latest security patches and software updates, minimizing vulnerabilities.
• Technical Collaboration: Collaborate closely with team members to enhance technical capabilities and service delivery. Foster a culture of knowledge sharing and continuous improvement.
• System Stability and Security: Ensure the stability, security, and scalability of IT systems. Implement best practices to safeguard sensitive banking data and maintain regulatory compliance.
• Performance Monitoring and Issue Resolution: Continuously monitor system performance and proactively address potential issues. Implement preventative measures to minimize downtime and enhance the overall user experience.
• System Optimization: Work collaboratively with software developers and other IT staff to design, optimize, and integrate systems. Ensure seamless interoperability and efficient workflows.
• Documentation: Develop and maintain comprehensive documentation for system configurations, procedures, and processes. Ensure documentation is up-to-date and accessible to relevant stakeholders.
• Backup and Disaster Recovery: Implement and manage robust backup and disaster recovery strategies to protect digital assets. Ensure quick recovery and data integrity in the event of a failure or disaster.
• Technology and Trend Awareness: Stay abreast of emerging digital technologies and industry trends. Leverage new advancements to drive continuous improvement and innovation within the IT infrastructure.
• Technical Support and Mentorship: Provide advanced technical support and mentorship to end-users and IT colleagues. Foster a collaborative environment and promote skill development within the team.
• Security and Compliance: Ensure compliance with digital security policies, procedures, and regulatory requirements. Implement necessary controls and conduct regular audits to maintain a secure environment.

Skills & Qualifications:

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Professional Experience: Minimum of 3-5 years of hands-on experience in IT systems engineering or a similar role.
• Cloud Expertise: Demonstrated expertise in cloud platforms, particularly AWS, Azure, or Google Cloud, with a proven track record of managing and deploying cloud-based solutions.
• Windows Deployment: Proficient in Windows image deployment and creation using tools such as Windows Deployment Services (WDS) and/or Assessment and Deployment Kit (ADK).
• MDM Solutions: Extensive experience with Mobile Device Management (MDM) providers like Jamf, Workspace One, Intune, JumpCloud, and Google MDM, ensuring secure and efficient device management.
• OS Management: Advanced knowledge in managing and deploying macOS, iOS, Windows, Android, and Chrome OS environments.
• Scripting and Automation: Strong scripting and automation skills using languages such as Bash, Shell, PowerShell, Python, and Workato to streamline processes and improve efficiency.
• Problem-Solving: Exceptional problem-solving and analytical skills, with the ability to diagnose and resolve complex systems-related issues swiftly.
• Incident Management: Familiarity with change management, incident management, and problem management processes to ensure smooth operations and minimal disruptions.
• Virtual Desktop Infrastructure (VDI): Support and enhance the virtual desktop infrastructure (e.g. Azure Virtual Desktop or Amazon Workspaces).
• Networking: Basic understanding of networking concepts and technologies (e.g., TCP/IP, DNS, DHCP, VLANs), with the ability to diagnose network access issues.
• Adaptability: Strong ability to quickly adapt to new technologies and evolving industry trends.
• Communication: Excellent communication and interpersonal skills, with a collaborative mindset and the ability to work effectively with cross-functional teams.
• Endpoint devices Hardening: Proven experience in hardening endpoints and assets, including secure configuration, vulnerability management, and compliance with financial regulations such as MAS TRMG and best practices such as CIS benchmarks.

Nice to Have:

• Certifications: Relevant certifications such as Microsoft Certified, Azure or AWS Administrator Associate, or other industry-specific certifications, demonstrating a commitment to professional development.
• Infrastructure as Code (IaC): Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation, enabling automated infrastructure management and deployment.
• DevOps Practices: Familiarity with DevOps practices, utilising CI/CD pipelines and tools (e.g., GitLab CI/CD), ensuring streamlined and automated integration and deployment processes.
• IT Security: Understanding of IT security best practices, including identity and access management, encryption, and threat detection, to safeguard digital assets and maintain compliance.

1 to 2 years understanding and operation of Information Security relevant system.

Experience in Financial service would be preferred.

Experience in interpersonal and analytical skills attributes

Good written and visual presentation skills (Excel, Word, PowerPoint)

Good and thorough communication with

Ability to work effectively in a team environment, and takes initiatives to collaborate and

challenge status quo, and adaptable to embrace new changes

Job Description

Responsibilities

• Maintain and troubleshoot Cloud Services, physical servers and workstation ensuring optimal performance, security, and reliability.
• Monitor network devices (routers, switches, firewalls) to ensure seamless connectivity and address any issues promptly.
• Manage Windows Server environments, including installation, configuration, and maintenance and Implement security patches, updates, and backups.
• Provide technical support through on-site, remote desktop session, email, phone and WhatsApp.
• Administer Active Directory, including user accounts, permissions, and group policies.
• Set up and manage user profiles, access controls, and authentication.
• Administer Microsoft 365 tenant services, including Exchange Online, OneDrive, SharePoint, and Teams.
• Provide user support for login issues, password resets, and account management.
• Configure and troubleshoot email accounts, distribution lists, shared resources and address Microsoft Office application-related queries.
• Install, integrate, and configure new computer systems and hardware for users.
• Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
• Maintain accurate documentation of IT processes, configurations, and troubleshooting steps. Generate regular reports on system health, incidents, and performance metrics.

Requirements

• A strong working knowledge of Microsoft 365 services including Exchange Online, Teams, OneDrive, SharePoint, Microsoft Office applications, etc.
• Knowledge of Active Directory, DNS, DHCP, and Group Policy.
• Experience in administering Windows Client Operating system, Windows Server
• Experience in administering network devices (routers, switches, firewalls).
• Experience with Active Directory client management, file sharing, printer sharing, and NTFS permissions.
• An openness to learning new technologies.

Preferred Certifications

• ITSM v4 Foundation, CompTIA A+, Network+, or Security+
• Microsoft Certified: Microsoft 365 Administrator
• Microsoft Certified: Azure Administrator Associate

Company Overview
Accounting & Payroll Solutions Provider
With 30 years of experience in financial applications, IT Infinity understands the importance of a company’s accounting, payroll and manpower operations. Thousands of companies in Singapore are using our services to increase productivity, reduce errors and minimize fraud in their accounting and payroll operations, and thereby improving their bottom line.

We are business partners for Sage 300 and CRM applications. For payroll and time and attendance, we provide our in-house Opensoft solutions which are tailored to Singapore’s regulatory requirements. Our products are ready for turnkey installation, but if any client has unique requirements, we are also able to provide customized modules.

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Position Overview

We are looking for a highly skilled IT Infrastructure Specialist to manage and enhance our IT systems, ensuring efficient and uninterrupted operations. This role suits individuals who excel in maintaining secure IT environments, ensuring compliance with cybersecurity standards, and collaborating within a dynamic team setting.

Key Responsibilities:

• Administer and optimise computer networks and IT infrastructure, including networks, servers, databases, and cloud-based systems, to support operational needs.
• Develop and implement security measures and best practices for data protection and information security, including creating policies, managing access controls, and performing vulnerability assessments and penetration testing.
• Oversee software updates, apply system patches, and maintain hardware components to ensure the security and functionality of IT systems, including storage, devices, and networks.
• Identify and mitigate potential risks to maintain the integrity and security of IT infrastructure.
• Provide technical assistance and troubleshoot IT-related issues for colleagues, ensuring operations run smoothly.
• Train team members on secure computing practices and network safety protocols.
• Carry out additional tasks as required to support the organisation’s IT needs.

Qualifications and Skills:

• A Diploma or Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• At least 3 years of experience in a similar role. Certifications such as CCNS, CISSP, or MCSE are advantageous.
• Comprehensive knowledge and hands-on experience with Windows operating systems, network administration, cybersecurity, and advanced IT technologies (e.g., AI/ML, cloud solutions).
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving capabilities, with a proactive approach to diagnostics.
• A professional attitude with the ability to work independently and manage responsibilities with minimal oversight.

This role offers an exciting opportunity to play a key part in maintaining and advancing the IT systems of a progressive organisation. If you are eager to take on this role and make a significant impact, we encourage you to apply!

Position Overview

We are seeking an accomplished Head of IT to lead and oversee the organization’s technology strategy and operations. This role requires a visionary leader to drive the digital transformation of our enterprise resource planning (ERP) systems, IT infrastructure, security protocols, IT audit functions, and artificial intelligence (AI) initiatives. The ideal candidate will have a strong blend of technical expertise, strategic thinking, and leadership skills to align IT objectives with business goals.

Key Responsibilities:

1. ERP Management and Optimization:
   Lead the implementation, integration, and optimization of ERP systems to enhance operational efficiency.
   Collaborate with cross-functional teams to ensure ERP solutions align with business processes and objectives.
   Oversee the migration, customization, and maintenance of ERP platforms.
2. IT Infrastructure Leadership:
   Manage and enhance IT infrastructure, including networks, servers, databases, and cloud services.
   Ensure scalability, reliability, and cost-effectiveness of IT systems.
   Plan and execute IT infrastructure upgrades and transformation projects.
3. Cybersecurity and IT Governance:
   Develop and enforce robust cybersecurity policies to protect organizational assets.
   Conduct regular vulnerability assessments, penetration tests, and risk mitigation measures.
   Ensure compliance with industry standards and regulatory requirements for IT security.
4. IT Audit and Compliance:
   Oversee IT audit processes to ensure alignment with corporate governance and regulatory standards.
   Address audit findings and implement corrective measures to enhance IT controls.
   Maintain documentation and reporting to support transparency and accountability.
5. AI and Digital Transformation:
   Drive the adoption of AI technologies to improve decision-making, efficiency, and innovation.
   Identify opportunities for AI integration across business functions and lead pilot projects.
   Foster a culture of data-driven decision-making and continuous improvement.
6. Leadership and Collaboration:
   Lead and mentor the IT team, fostering a culture of collaboration, innovation, and accountability.
   Partner with stakeholders to align IT initiatives with business priorities and long-term goals.
   Manage vendor relationships and negotiate contracts for IT services and solutions.

Qualifications and Skills:

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in leading IT operations, ERP systems, and digital transformation initiatives.
• Strong expertise in IT infrastructure management, cybersecurity, and IT governance.
• Familiarity with AI technologies and their practical applications in business contexts.
• Excellent project management and organizational skills.
• Strong analytical and problem-solving abilities, with a strategic mindset.
• Exceptional communication and leadership skills, with the ability to influence and inspire teams.
• Relevant certifications (e.g., PMP, CISSP, ITIL, TOGAF) are a plus.

This is a unique opportunity for a forward-thinking IT leader to shape the technological future of our organization. If you are ready to take on this challenge and drive innovation, we invite you to apply.

Industry: Technology Integrator Industry

Location: Central area

Schedule: 3 to 4 days a week (12am to 4am)

Skills: Software Installation, IT Security

The role as IT Support Service is a 6-month project to handle software installation, updating, commissioning and de-commissioning PC equipment - may be assigned in various locations Islandwide.

Position Responsibilities:

• Handle software installation, updating, upgrading and inspecting Desktops and Laptops for the usability and lifespan extension.
• Monitor arising faults or issues after installation and perform testing whether equipment is compatible to upgraded / update software.

Position Requirements:

• Technical Course or Diploma in Computer or any IT related field. Non-IT related graduates may be considered provided with sufficient knowledge.
• Base knowledge in various IT related products such as Cyber security, Network Security, Infrastructure and Systems.
• Work schedule is strictly 12 midnight to 4am with 3 to 4 days a week (mostly on weekend to avoid high volume production of the business).

We will consider all candidates but will prioritize those who have closer requirements to client needs.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Senior IT Business Analyst

Our client is looking for a Senior IT Business Analyst to join the team & spearheading the BA activities

Responsibilities:

• Define and manage the business needs, collaborating with stakeholders and end-users to address operational issues and develop the product roadmap.
• Facilitate workshops using human-centered design tools to uncover opportunities, identify challenges, and map service journeys.
• Analyze requirements, prioritize needs, and deliver functional and design specifications.
• Translate business requirements into actionable technical specifications.
• Prepare documentation, including business requirements and presentation materials.
• Identify, track, and mitigate project risks and obstacles.
• Ensure alignment among stakeholders during implementation and post-implementation phases.
• Evaluate solutions to meet business objectives effectively.
• Work closely with developers to resolve technical challenges and ensure successful delivery.

Requirements:

• At least 8 years of relevant Business Analysis experience, including 5 years in end-to-end application development using .NET.
• Degree/Diploma in Computer Science, IT, or related fields.
• Preferred: Business Analysis certifications like CCBA® or CBAP®.
• Proven ability to transform business needs into technical documents.
• Strong technical expertise to navigate solution constraints.
• Advantageous: Experience in the education sector.
• Exceptional analytical, critical thinking, and problem-solving skills.
• Effective communication and stakeholder management abilities.
• Proficiency in .NET (C#/CORE), ASP.NET MVC, HTML, CSS, JavaScript, SQL, and related technologies, with experience in IIS Server, Visual Studio, and MS SQL Server.

Location : North East

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Michelle Dai Yiying, Reg No: R1982577). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

• Conduct reviews and updates of the Group’s IT servers, systems, and applications, aiming to recommend effective solutions for enhancements, upgrades, migrations, or other necessary changes.
• Regularly assess and refresh Standard Operating Procedures (SOPs) to ensure they are current and meet operational needs.
• Review and update off-site IT storage solutions, such as backup servers or cloud systems, to confirm they are secured with appropriate IT security measures and protocols.
• Provide support and maintenance for the Group’s enterprise applications, including but not limited to the RIS-PACS, Health Management System, email platforms, finance system, and CRM.
• Oversee the maintenance and support of the Group’s servers, network infrastructure, VPN, firewall, security, and other IT-related setups.
• Collaborate with Operations to ensure the Group’s applications and associated equipment function efficiently, with preventive maintenance carried out as scheduled.
• Ensure the continuous, smooth operation of servers and IT hardware, including server cooling systems, 24/7.
• Participate in IT audits as needed.
• Engage in various IT projects, including but not limited to setting up new centers and managing RIS-PACS implementations.
• Facilitate network connections for modalities and other equipment.
• Perform additional tasks as assigned.

Job Requirements:

• Minimum diploma in Information Technology, Information Services, Computer Engineering, or a related field.
• Solid understanding of medical information systems, such as CMA/HIS, RIS-PACS, LIS, is advantageous.
• Strong background in IT security, networking, firewall technologies, and server management.

We are seeking a dedicated IT Support Technician to join our team. The successful candidate will be responsible for maintaining and enhancing our organization's IT infrastructure, ensuring seamless operations across all departments.

Key Responsibilities:

· Provide technical support to stakeholders, mainly internal users like employees and management, addressing hardware and software issues promptly.

· Serve as the first level of escalation for all IT-related inquiries.

· Install, configure, and upgrade computer hardware, software, and peripherals.

· Monitor and maintain computer systems, networks, and related equipment.

· Troubleshoot system and network problems, diagnosing and resolving hardware or software faults.

· Set up new user accounts and profiles, ensuring security and access protocols are followed.

· Perform backup and reset for user accounts and equipment.

· Conduct regular system updates and backups to safeguard data integrity.

· Collaborate with external vendors for hardware repairs and IT procurement.

· Document technical issues and solutions, maintaining an updated knowledge base.

· Assist in the implementation of new IT projects and initiatives.

· Any other ad-hoc duties assigned by manager.

Qualifications & Requirements:

· Degree in Computer Science, Information Technology, or a related field.

· 5 years and more experience in a similar IT support role.

· Proficiency in operating systems such as Windows, macOS, and Linux.

· Familiarity with network configurations, including basic LAN/WAN, routers, and firewalls.

· Strong problem-solving skills and the ability to work under pressure.

· Excellent communication skills, with the ability to explain technical issues to non-technical users.

· Ability to work in a fast-paced environment.

· Strong attention to detail and organizational skills.

Thank you for your interest in this position, and we regret that only short-listed candidates will be notified.