Responsibilities:

• Managing the upgrading, installation & troubleshooting of Windows Server Environment and Azure Environment
• Monitoring & enhancing improvement of the health of servers & network devices
• Performing routine technical documentation, system patch, network & system security control implementation, and maintenance/ enhancement/ backup operations
• Perform standard software applications and installations from prepared images
• IT asset inventory control
• Liaising with internal stakeholders and external clients for the deployment of IT Solutions
• Other ad-hoc tasks related to IT

Requirements:

• Diploma/Degree in any IT-related field
• Individuals with no IT-related qualification but with strong interest in developing a career in IT may apply.
• Individuals with some technical experience in these areas are welcome:

1. Database administration & Virtualization Technology (i.e. Hyper-V)
2. Office 365 Implementation
3. Patch management
4. Router, switch, firewall and access point configuration
5. Server room environment (i.e.: DELL EMC)
6. Server, desktop, printer and another peripherals’ set-up
7. Structured cabling (including backup & recovery management)
8. Windows Server Administration

Job Responsibilities:

• Network and server system maintenance and troubleshooting. IT infrastructure maintenance and troubleshooting.
• Digitize business rules, processes, and data, and promote the implementation of IT solutions.
• Implement IT standard/policy in responsible offices. Analyze business requirement and initial the IT project to satisfy the requirement.
• Build IT infrastructure, including networks, servers, server room, cabling, door access control/CCTV etc. IT service incident management, availability management, capacity management, continuity management, data backup and recovery etc.
• Helpdesk support for users, including desktop support, printer machine support, IT training etc.

Requirement:

• Proficient in TCP/IP technologies.
• Familiar with WAN technologies, knows corporate-level network architecture, knows data communications such as Frame Relay, PPP and MPLS. Proficient in routing protocols and configurations, such as BGP, OSPF etc. Familiar with Huawei routers is preferred.
• Familiar with LAN technologies, knows building-level LAN architecture. Proficient in common LAN protocols and configurations, such as VLAN, STP etc. Familiar with Huawei switches is preferred
• Familiar with Windows server systems, such as AD (Active Directory), DNS, DHCP, Web server, SQL server etc. Proficient in server troubleshooting and maintenance. Knows disk arrays, SAN/NAS storage etc.
• Skillful in IT infrastructure items, such as server room facilities, structure cabling system, UPS, door access control/CCTV, air conditioning etc.
• Skillful in laptop/desktop, OS, office software troubleshooting and maintenance.
• Optimistic, pro-active, team player.
• Familiar with scripting languages (such as Python, Xshell, and Go etc), and can develop automated scripting tools.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Responsibilities

• To liaise with the different ICT internal and external providers/vendors for the technical management/support
• Proactively attending to resolve vessel’s IT operational issues, as well as contributing and sharing your technical expertise on broader vessel IT projects
• Ensuring that vessel IT equipment and services and satellite communications are stable and available in accordance with business continuity.
• Providing IT support and quality of service to all vessels
• With the guidance of the Fleet IT Manager, overseeing the completion of thorough assessments of in-scope systems, applications, and processes to establish cybersecurity risks and control gaps
• Proactive and open communication with the Fleet IT Manager in the implementation of updated cybersecurity methods and policies
• Installing, testing, maintaining, and providing support for all on-board hardware and applications
• Building and maintaining the databases for the fleet, ensuring that all relevant documentation and system logs are updated and remain current in content

Job Requirement

• Diploma in Computer Science/Engineering, Electrical or Electronics and Communication Engineering or equivalent
• Networking skills and working knowledge with firewall and managed switch configuration.
• Experience in Windows Server Administration, VMWARE and Virtualization implementation.
• Logical thinker with a strong analytical background and good attention to detail while having strong focus on delivering quality and meeting deadlines
• Excellent problem-solving skills together with the ability to support decisions with sound reasoning and judgment.
• Clear, precise, and confident in verbal and written communication to support credibility and position of expertise
• Flexibility to work prolonged hours and travel as necessary.
• Practical experience and working knowledge of vessel IT application management, database management, Cybersecurity practices, incident management, and (VSAT. L-Band, LEO) satellite communication equipment will ba advantage but not necessary

• Good communication and problem-solving skills
• Excellent interpersonal skills
• Minimum 6 months of experience required as admin
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
• Raising of Service Requests, Tracking of SRs, assets and organizational activities
• Maintaining Assets tracking and movement
• Broadcasting of Patches and Scheduled Maintenance
• Logging case and escalating to engineers, Email Transactions
• Issue RSA token and Internet Separation Devices and maintaining the asset inventory of it as well
• Proficient in Microsoft Office applications, Windows VISTA / Windows7/ Windows8

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Sales Account Manager

[IT & B2B Sales | IT Industry]

• Basic: $2,800 - $4,000 (Depends on EXP) + Commission
• Working Hours: 5 Days | 9am- 6pm
• Location: Geylang (Near MRT)

Interested applicants can sent your CV to email [email protected]

About the Company:
Our client is a leading technology solutions provider specializing in innovative IT products and services that cater to a diverse range of industries. Their commitment to delivering cutting-edge solutions has positioned them as a trusted partner in the technology space.

Job Scope:

• Conduct daily sales activities such as cold calling, scheduling client meetings, preparing proposals and presentations, and engaging with potential customers.
• Analyse market trends and develop tailored strategies to meet current and emerging client needs.
• Identify and pursue new sales opportunities to drive revenue growth and achieve sales targets.
• Collaborate with internal teams and external partners to provide clients with accurate pricing, product information, and technical support.
• Prepare and maintain accurate sales reports for management and record-keeping purposes.
• Support tendering and bidding processes by conducting groundwork for ITQs and RFQs, negotiating terms, and closing deals.
• Build and maintain strong relationships with both new and existing clients to ensure long-term partnerships.
• Stay informed about industry developments and product updates through regular training and market research

Requirements:

• At least 1-2 years of experience in B2B sales or business development (Experience in the IT sector is an advantage)
• Diploma or Degree in a related field (Sales or Information Technology preferred).
• Strong understanding of IT products, with experience in HP or Lenovo SMB sales or IT solutions being a plus.
• Proven track record of success in sales within a related industry.
• Excellent communication and presentation skills.

Interested applicants, please click "APPLY NOW" or send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Kho Tong Hai | EA Reg No: R24122411

IT Sales Account Executive/Manager (Government Projects)

As part of a dynamic sales team responsible for identifying and developing key government accounts, you should be adept at spotting new opportunities and be required to operate outside your comfort zone to achieve results.

Responsibilities:

• Identify, develop and manage accounts to achieve sales targets
• Lead, strategise and drive the sales bid process to secure new business deals
• Promote company’s consultancy, solutions and software
• Work with team of pre-sales consultants to prepare tender proposals and presentations

Prerequisites:

• Degree or Diploma in Computer Science, Marketing or Business
• Minimum 3 years of sales experience in corporate function, experience in handling government accounts will have added advantage
• Sales experience in handling government accounts will have added advantage
• Excellent presentation, communication and interpersonal skills
• Sales and Account Management in government sectors (SI) is an added advantage
• Proven track record in winning tenders and deals in the government sectors (SI) is an added advantage

About the role
Vin's Automotive Group is seeking a skilled IT Administrator to join our dynamic team in our Bishan Central Region office. As a full-time IT Administrator, you will be responsible for maintaining and supporting our company's IT infrastructure and ensuring the smooth operation of our computer systems and network.

What you'll be doing

Assist in managing IT functions including hardware maintenance, software application upgrades, and system

installations.
Provide hardware support for printers, monitors, Desktop PCs, Laptops, and smartphone devices, ensuring functionality across all platforms.
Perform hardware upgrades, data migration, and system setup as required.
Identify, investigate, and resolve user questions and
problems related to IT systems.
Perform problem management by analysing frequently occurring incidents, identifying root causes, and implementing long-term solutions.
Troubleshoot issues related to network operations, desktop applications, and hardware failures, ensuring minimal downtime and disruption to business operations.
Maintain and up-keep the IT equipment inventory and ensure detailed documentation is updated in compliance with IT policies and procedures.
Manage hardware and software licensing to ensure compliance with licensing agreements and regulatory requirements.

Provide user management support across various systems, ensuring users have the correct access levels and permissions.
Provide day-to-day IT support for employees, addressing a range of technical issues related to software, hardware, and network services.

What we're looking for

Bachelor’s degree in Information Technology, Computer Science, or a related field.
1+ years of experience in IT administration or a similar role.

Strong knowledge of hardware maintenance, software installations, and network management.
Familiarity with troubleshooting desktop applications, network operations, and resolving hardware issues.
Experience in managing and supporting IT environments including printers, PCs, Laptops, and smartphones.
Excellent problem-solving skills and the ability to perform root cause analysis for frequently occurring

incidents.
Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing
compliance.

What we offer
At Vin's Automotive Group, we are committed to providing our employees with a rewarding and fulfilling work experience. We offer competitive salaries, comprehensive health and wellness benefits, and opportunities for professional development and career advancement. Our company culture values teamwork, innovation, and a healthy work-life balance.

Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).

IT Auditor

Our client is looking for an experienced IT auditor evaluate and assess the organization's information systems, controls and processes to ensure compliance, security and efficiency.

Responsibilities:

• Plan and perform IT and operational audits in accordance with the approved annual audit plan using a risk-based approach.
• Evaluate effectiveness and efficiency of IT and operational processes and related internal controls and ensure compliance with the group’s corporate governance framework.
• Communicate audit findings to management during closing meetings of fieldwork reviews.
• Prepare IT audit report to present audit issues, risks and recommendations.
• Suggest improvements in department matters relating to IT systems, processes or documentation.

Requirements:

• Degree in Business Analytics, Computer Science, Accountancy or related fields with at least 3 years of relevant IT audit experience – Big 4 accounting firm and/or manufacturing industry experience would be an added advantage.
• Proficient in using auditing tools and techniques such as risk-based audit planning, analytical review, computer-assisted audit technique and data analytics.
• Strong analytical and critical thinking skills.
• Strong business communication, interpersonal and report writing skills.
• Willingness to travel overseas (about 50%).

Location : Central Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

We are looking for a skilled IT Security Engineer to join our client for a 1-year direct contract. The successful candidate will bring strong expertise in information security and hands-on experience managing security projects from start to finish.

Responsibilities:

• Lead and execute security projects across various domains, including endpoint, network, and application security.
• Implement and manage security tools, such as Web Proxy, Endpoint Protection, Email Security, and Vulnerability Scanners.
• Assess system security through threat modeling and propose effective solutions.
• Explore and integrate emerging security technologies to strengthen the organization’s security posture.
• Collaborate with teams to ensure secure deployment and operation of cloud environments.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Security, or a related field.
• 5 years experience in IT Security, with deep expertise in one or more security domains.
• 3 years hands-on experience in end-to-end IT security projects or project delivery.
• Familiarity with security tools and frameworks.
• Security certifications (CISSP, CISM, AWS Certified Security, etc.) are highly desirable.
• Experience with cloud security is an added advantage.
• Thrives in fast-paced and demanding environments.

This role is a great opportunity to work on impactful security projects in a dynamic environment.

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Responsibities

• Assist in setting up the vessel maintenance system for new addition vessels to the fleet and existing vessels.
• Help to update the vessels maintenance system within the fleet vessels.
• Assist to complete for Request for change (RFC) from vessels an office in time.
• Check/find correct info in Maker's Drawing/ Manual of specific equipment if needed to update/ admend in the system.
• Assist and support the organization to succeed with our maintenance strategy.

Requirement:

• Experience working with vessel maintenance system.
• Presvious experience as a marine engineer or deck officer is advantage.
• Excellent verbal and written communication skill in English.

Clarence Khoh

R1552376

IT INFRASTRUCTURE ENGINEER RESPONSIBILITY:

The IT Infrastructure Engineer is responsible for the implementation, operation and maintenance of application infrastructure services that meet application requirements and business needs, and is aligned to Government’s policies, standards and procedures. The IT Infrastructure Engineer will get to:

• Engage stakeholders to translate business requirement into application infrastructure design and services to meet the intended availability, capacity, resiliency, security and continuity requirements;

• Forecast budget needed to support the project initiatives and maintenance contracts;

• Work with service providers to design, develop, deploy and configure IT application infrastructure projects to meet confidentiality, availability and data integrity needs;

• Ensure Agency’s Technical Architecture and application infrastructure are in compliance with IM8 and Agency’s IT Policies and Standards;

• Manage day-to-day delivery and support of application infrastructure services; and

• Collaborate with other government agencies and central services teams to facilitate and deliver government-wide application services.

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in IT, computer or related disciplines

• Minimum 3 years of working experience for Engineer and 5 years of working experience for Senior Engineer • Hands-on experience in at least 1 full project development life cycles for Engineer and 3 full project development life cycles for Senior Engineer

• Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges

• Results and customer oriented mind-set

• Team player with strong organization and people handling skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• ITIL v3 Foundation certification preferred

Role: IT INFRASTRUCTURE ENGINEER

RESPONSIBILITY

The IT Infrastructure Engineer is responsible for the implementation, operation and maintenance of application infrastructure services that meet application requirements and business needs, and is aligned to Government’s policies, standards and procedures.

The IT Infrastructure Engineer will get to:

• Engage stakeholders to translate business requirement into application infrastructure design and services to meet the intended availability, capacity, resiliency, security and continuity requirements;

• Forecast budget needed to support the project initiatives and maintenance contracts;

• Work with service providers to design, develop, deploy and configure IT application infrastructure projects to meet confidentiality, availability and data integrity needs;

• Ensure Agency’s Technical Architecture and application infrastructure are in compliance with IM8 and Agency’s IT Policies and Standards; • Manage day-to-day delivery and support of application infrastructure services; and

• Collaborate with other government agencies and central services teams to facilitate and deliver government-wide application services.

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in IT, computer or related disciplines

• Minimum 3 years of working experience for Engineer

• Hands-on experience in at least 1 full project development life cycles for Engineer and 3 full project development life cycles for Senior Engineer

• Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges

• Results and customer oriented mind-set

• Team player with strong organization and people handling skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• ITIL v3 Foundation certification preferred

Responsibilities:

· Provide timely IT support to all company users, and when necessary, liaise with vendors for support.

· Leveraging technologies to help in improving the organization's efficiencies and productivity.

· Ability to troubleshoot network, hardware, and software problems.

· Company Windows server maintenance.

· Responding in a timely manner to service issues and requests.

Requirements

· Minimum 1-2 years relevant experience in IT infrastructure.

· Knowledge in TCP/IP, DHCP, Windows systems, and Windows Server.

· It would be better if there's understanding about smart factory settings such as IoT, MQTT, etc.

You may use the link to submit your job application

https://sy.seikowall-idd.com/TH6/public/hr/recruitment/eform_v1.xhtml?comp=SWPL

[Job ID: 828193]

Responsibilities:

Primarily responsible for addressing the technical business solution needs of partners and/or end users by providing presales support in the following areas:

• Presentations
• Demos
• Proof of Concept (POC)
• Proposal writing
• Compliance tables
• Statement of Work (SOW)
• Training/Product Enablement
• Develop proficiency and obtain certifications for assigned products and technologies through both self-directed and formal training
• Take ownership of conducting hands-on POCs independently
• Independently present the vendor’s solutions to partners and end users
• Provide updates and training sessions to partners and end users as needed
• Collaborate closely with product managers and channel account managers to drive opportunities to closure
• Ensure timely and accurate reporting
• Perform any other ad-hoc tasks as assigned

Requirements:

• Minimum of 2 years of hands-on experience in the IT network and cybersecurity domain
  Strong understanding of security and networking infrastructure
  Strong analytical, communication, interpersonal, and personal skills
• Positive attitude and willingness to learn
• Ability to work independently with minimal supervision

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Location: Tanjong Pagar
Employment Type: Full-time

Salary: Up to S$3,500

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

Requirements for IT Infra Engineer

• We are requesting for 1-3 augmented resources (Associate Consultant/Consultant) for a minimum of six (6) months to create comprehensive user guide documentation to configure their systems to pipe logs to Government Cyber Security Operations Centre (GCSOC).
• This documentation is crucial to enhance the self-help capabilities of Whole-of-Government (WOG) agencies, leading to more efficient and adoption of GCSOC services.
• By providing clear, detailed user guides, we anticipate a reduction in support requests, faster onboarding times for agencies, and improved standardisation of practices across Government.
• The scope of work encompasses approximately 150 products, including operating systems, servers, networking security, databases monitoring, cloud native services etc.

Scope of Works /Job responsibilities

• Create clear, concise, and comprehensive user guides for WOG ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by GovTech.
• Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve GCSOC outcome
• Conduct own research or setup to gather accurate technical information
• Ensure documentation adheres to GovTech standards and best practices
• Update and maintain existing documentation as products evolve
• Incorporate user feedback to improve guide clarity and usability

Required Skills:

• Must have experience in creating technical documentation (user guide, product guide, etc)
• Familiarity with ICT concepts, including operating systems, networking, databases, and security
• Understanding of SIEM systems and log management
• Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation
• Ability to translate complex technical information into user-friendly content
• Self-reliance and ability to work independently on creating the documentation
• Knowledge of technical documentation best practices and standards (optional)

Responsibilities:

• Same as Associate Consultant but with more responsibility in stakeholder management and design leadership.
• Act as a lead in forecasting and managing project budgets, ensuring that costs are within approved limits.
• Manage complex application infrastructure design and delivery processes, ensuring alignment with business needs and compliance with government policies.
• Take the lead in driving collaborations with service providers and external partners.
• Oversee day-to-day application infrastructure services, ensuring continuous service improvement.
• Play a central role in inter-agency collaboration for government-wide application services delivery.

Experience and Skills Needed:

• Degree or Diploma in IT, Computer Science, or related disciplines.
• At least 4 years of relevant experience, with hands-on involvement in 2-3 full project development life cycles.
• Proven ability to handle complex projects and work with senior stakeholders.
• Strong analytical skills with a focus on results and customer satisfaction.
• Strong leadership and mentoring skills to guide junior team members.
• In-depth knowledge of ITIL processes and frameworks.

Requirements:

1. Expert in Microsoft BizTalk version 2016 or above.

2. At least 7 to 12 years of development experience in which Minimum 6 years of experience with BizTalk Server, orchestrations, maps, pipelines, port configuration, adapters, performance, and scalability turning, etc.

3. Expertise in microservice frameworks such as SpringCloud, Play + Consul + Kong, and SSM + Dubbo + ZK.

4. Expertise in OpenAPI, Nginx, Dubbo, Nacos, Redis, MySQL, Oracle, MongoDB, RocketMq, ElasticJob, Ignite Cache, SharddingDB, OAuth2, and Alibaba Cloud services (OTS, ONS, DTS, SLS, RDS, OSS, KMS, MSE, K8S). Skilled in designing high-performance, distributed microservice systems.

5. Familiar with development tools such as IntelliJ IDEA, PyCharm, Git, MeterSphere, Postman, and collaboration tools like Coding, Google Drive, Yuque, DingTalk, Notion.

6. Familiar with Technologies: Java 17, Dubbo 3.0, Springboot, Spring Security, OAuth2, Zookeeper, Mybatis, Redis, ShardingJDBC, Ignite Cache, ElasticJob, Alibaba Cloud native components (OTS, ONS, DTS, SLS, RDS, OSS, KMS, MSE, K8S)

7. Experience in applying source control management with Github.

8. Proven delivery experience in Agile software development using industry standards like Test-Driven Development, static code analysis, and test automation with high code coverage, coding reviews, CI/CD, feature flags, etc.
Experience in Agile methodologies such as Agile Scrum, Kanban, or any DevOps frameworks.

9. Experience in enterprise software architecture design principles like Clean Architecture and Domain Driven Design.

10. Extensive experience in smart contract development and blockchain technologies pertinent to financial applications.

11. Experience in AWS services - S3, API Gateway, RDS, etc.

12. Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters.

Responsibilities:

1. Strong understanding of Software Development Lifecycle and familiar with various automation tools for developing digital pipelines (CI/ CD pipelines)

2. Work with developers and the IT team to oversee the code releases

3. Design and develop continuous automating, and deployment

4. Extensive collaboration ranging from technical analyses to deployment and monitoring is handled, with the focus to enhance overall system reliability and scalability

5. Stay on top of industry trends and best practices whilst recognizing opportunities for automation, design development, and other solutions in a comprehensive manner to boost operational efficiency

6. Adaptive to take on a variety of work

7. Manage code quality and security policies

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Role description:

The ideal candidate will play a pivotal role in providing essential support for the efficient functioning of our technology infrastructure. This position combines administrative responsibilities with hands-on involvement in various IT tasks, making it an ideal opportunity for someone with a passion for technology and excellent organizational skills.

Role Responsibilities:

• Provide IT asset inventory check & update semi-annually
• Keep track of the equipment movement for the entire company by maintaining an asset management system such as serial number, date installed, etc.
• Report generation and any missing asset-tags
• Validate and process service request tickets regularly
• Work in a team to implement the service request tickets
• Update tracking system record accordingly
• Manage and ensure smooth service request workflow
• Liaise with users to understand further the requirements and validate the service request
• Upkeep the storage area and service centre in good and clean condition
• Manage and ensure order supplies within the budget guidelines of the department
• Responsible for creating and processing the purchase requisition according to operation forecasted budget
• Update the information in the budget tracking list regularly
• Process orders and schedule deliveries for supplies, equipment, and services
• Keep the monthly budget actualization according to the schedule
• Provide any other ad-hoc assistance where necessary and all administrative work within the department

Requirements:

• Fresh graduates are welcome to apply.
• Those with no prior experience are welcome to apply.
• Good communication skills.
• Familiar with Microsoft Office suite, especially with Sharepoint.
• Exceptional organizational abilities with a keen attention to detail.
• Ability to prioritize tasks and manage multiple tasks simultaneously.
• Excellent communication and interpersonal abilities
• Proactive problem-solving attitude with the ability to anticipate issues.