Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Manage VMware and Vcenter environments.
• Configure and manage Meraki switches/access points & Fortigate firewalls
• Maintain Windows servers, work with MS-SQL & IIS servers to support vendor development projects and create queries for reports.
• Maintain Windows workstations and laptops.
• Manage backup/recovery and implement disaster recovery plans.
• Work with HQ to ensure alignment with IT standards, including update of ISO documentation as required.

Requirements:

• Min. 2 years of work experiences in IT infrastructure management.
• Diploma/Degree in Computer Science, Information Technology or related field
• Strong knowledge of VMware, Vcenter SQL and IIS server management skills.
• Proficient with Windows servers and workstations.
• Experience with Meraki and Fortigate products.
• Office 365 installation and configuration.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Be available for standby support to manage 24/7 maintenance calls.
• Offer on-site services, including deployment, testing and preparation of documentation.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Summary

• This role requires a strategic thinker with a proven track record in sales leadership within the IT services sector, capable of driving significant revenue growth and managing high-value portfolios.
• Sole contributor role
• Attractive remuneration package with commission.

Responsibilities:

• Establish and maintain relationships with key stakeholders, including C-level executives, business unit leaders, and senior management, to enhance visibility and foster collaboration.
• Develop and implement annual sales plans that align with the company's strategic objectives.
• Collaborate with executive management to identify and capitalize on internal and external opportunities.
• Define and execute strategies that support the company's vision and leadership.
• Ensure that communications are coordinated and support sales plan objectives.
• Prioritize and drive sales strategies across multiple teams and phases to ensure alignment with business objectives.
• Implement and manage multiple channel selling strategies, recommending improvements based on market research and competitor analysis.

Requirements:

• Minimum of 15 years in selling IT services in Singapore.
• Experience managing a portfolio of USD 30 million and above.
• Proven track record in securing single large deals (Total Contract Value) of USD 20 million and above.
• Experience working for large IT services companies.
• Ability to determine gross-profit plans by implementing marketing strategies and analyzing trends and results.
• Proficiency in establishing sales objectives by forecasting and developing annual sales quotas and projecting expected sales volumes.
• Capability to maintain sales volume by tracking changing trends, economic indicators, competitors, and supply and demand.
• Commitment to maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Ability to contribute to team efforts by accomplishing related results; however, this is an individual contributor role aimed at achieving personal sales targets.
• Demonstrated proficiency in managing extensive insurance client portfolios, fostering robust customer relationships, and driving significant revenue growth.
• Willingness to undertake 50-60% business travel to Asia-Pacific countries.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

We are looking for a highly skilled and motivated IT System Analyst with Tosca experience and a background in working on government projects This role will involve analyzing complex systems, ensuring seamless integration, and delivering effective solutions while working within the public sector domain.

Key Responsibilities:

• Analyze and define system requirements and functional specifications in collaboration with stakeholders.
• Design and implement system solutions, ensuring the efficient use of resources and best practices.
• Leverage Tosca Test Automation to design, develop, and execute automated test scripts to improve quality assurance processes.
• Work closely with development teams to identify technical issues and propose solutions.
• Evaluate and recommend changes to enhance system performance, scalability, and reliability.
• Collaborate with project managers, developers, and other cross-functional teams to deliver solutions on time and within budget.
• Support the deployment of systems in government-related environments, ensuring compliance with regulatory standards and guidelines.
• Provide technical support and troubleshooting for system-related issues.
• Participate in project planning, documentation, and reporting activities.
• Ensure high-quality documentation of processes, design, and user manuals.

Required Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in system analysis, with a focus on automation testing.
• Proven experience working with Tosca Test Automation tools.
• Strong understanding of system architecture, design, and development.
• Experience in working on government projects, with knowledge of compliance standards and regulations in the public sector.
• Proficiency in gathering requirements, conducting analysis, and creating system design documentation.
• Ability to troubleshoot and resolve complex system-related issues.
• Excellent communication skills, with the ability to work collaboratively with cross-functional teams.
• Familiarity with various programming languages, databases, and software development methodologies.

Summary

• This role requires a strategic thinker with a proven track record in sales leadership within the IT services sector, capable of driving significant revenue growth and managing high-value portfolios.
• Sole contributor role
• Attractive remuneration package with commission.

Responsibilities:

• Establish and maintain relationships with key stakeholders, including C-level executives, business unit leaders, and senior management, to enhance visibility and foster collaboration.
• Develop and implement annual sales plans that align with the company's strategic objectives.
• Collaborate with executive management to identify and capitalize on internal and external opportunities.
• Define and execute strategies that support the company's vision and leadership.
• Ensure that communications are coordinated and support sales plan objectives.
• Prioritize and drive sales strategies across multiple teams and phases to ensure alignment with business objectives.
• Implement and manage multiple channel selling strategies, recommending improvements based on market research and competitor analysis.

Requirements:

• Minimum of 15 years in selling IT services in Singapore.
• Experience managing a portfolio of USD 30 million and above.
• Proven track record in securing single large deals (Total Contract Value) of USD 20 million and above.
• Experience working for large IT services companies.
• Ability to determine gross-profit plans by implementing marketing strategies and analyzing trends and results.
• Proficiency in establishing sales objectives by forecasting and developing annual sales quotas and projecting expected sales volumes.
• Capability to maintain sales volume by tracking changing trends, economic indicators, competitors, and supply and demand.
• Commitment to maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Ability to contribute to team efforts by accomplishing related results; however, this is an individual contributor role aimed at achieving personal sales targets.
• Demonstrated proficiency in managing extensive insurance client portfolios, fostering robust customer relationships, and driving significant revenue growth.
• Willingness to undertake 50-60% business travel to Asia-Pacific countries.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Company’s Profile

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for Data Center Technicians to join their expanding team!

Location: Lakeside / Admiralty

Working hours: Monday to Friday, Office Hours

Responsibilities:

• Oversee building and data centre facilities: recording and reporting on the BMS / EMS / Fire D&P / Chiller / Electrical etc
• Administrator for preventative maintenance programs to ensure that equipment are properly serviced & maintained
• Maintain good documentation of facilities and / or equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Respond to emergency situation and be on 24x7 standby duty
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
• Be involved in new data centre projects as well as renovation and maintenance to existing space
• Responsible to handle site inspections / audits by external authority (eg. HDB/LTA/NEA/FSB)
• Scheduling and tracking of servicing jobs and vendor management on a day to day basis
• Maintain high customer service level standards
• Managed all facilities contracts

Requirements:

• Min. Diploma in Building / Facility Management or any other related field
• Some relevant experience in Data Centre facility management and vendor management is a good bonus
• Good knowledge in building technology, mechanical and electrical services and facilities management

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Summary

• This role requires a strategic thinker with a proven track record in sales leadership within the IT services sector, capable of driving significant revenue growth and managing high-value portfolios.
• Sole contributor role
• Attractive remuneration package with commission.

Responsibilities:

• Establish and maintain relationships with key stakeholders, including C-level executives, business unit leaders, and senior management, to enhance visibility and foster collaboration.
• Develop and implement annual sales plans that align with the company's strategic objectives.
• Collaborate with executive management to identify and capitalize on internal and external opportunities.
• Define and execute strategies that support the company's vision and leadership.
• Ensure that communications are coordinated and support sales plan objectives.
• Prioritize and drive sales strategies across multiple teams and phases to ensure alignment with business objectives.
• Implement and manage multiple channel selling strategies, recommending improvements based on market research and competitor analysis.

Requirements:

• Minimum of 15 years in selling IT services in Singapore.
• Experience managing a portfolio of USD 30 million and above.
• Proven track record in securing single large deals (Total Contract Value) of USD 20 million and above.
• Experience working for large IT services companies.
• Ability to determine gross-profit plans by implementing marketing strategies and analyzing trends and results.
• Proficiency in establishing sales objectives by forecasting and developing annual sales quotas and projecting expected sales volumes.
• Capability to maintain sales volume by tracking changing trends, economic indicators, competitors, and supply and demand.
• Commitment to maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Ability to contribute to team efforts by accomplishing related results; however, this is an individual contributor role aimed at achieving personal sales targets.
• Demonstrated proficiency in managing extensive insurance client portfolios, fostering robust customer relationships, and driving significant revenue growth.
• Willingness to undertake 50-60% business travel to Asia-Pacific countries.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Responsible for providing on-site technical support, troubleshooting, and maintenance for IT systems, hardware, and software. This role involves frequent travel to client or company sites to ensure systems are operational and optimized. The engineer will also assist in deploying new technologies, conducting system upgrades, and providing end-user training where required.

• Provide on-site support for hardware and software issues, including desktops, laptops, printers, and network devices.
• Diagnose and resolve technical problems promptly, minimizing downtime for end users.
• Install, configure, and test IT hardware and software as per company or client standards.
• Assist with the setup and installation of servers, routers, switches, and other network equipment.
• Conduct on-site rollouts for new IT projects, including device imaging, software deployment, and system upgrades.
• Conduct routine checks on IT infrastructure, ensuring optimal performance and identifying potential issues.
• Document common user issues and solutions for knowledge-sharing purposes.
• Maintain accurate records of on-site visits, tasks performed, and issues resolved.

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

In search for a competent and dynamic individual contributor to provide end-user computing device (EUCD) support within our organization. This role focuses on delivering high-quality technical assistance, maintaining hardware and software systems, and ensuring seamless IT operations. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and a proactive approach to resolving workplace IT issues. The IT Infrastructure Specialist will also work with other IT teams to ensure that the organization's IT systems are aligned with the business goals.

• Technical Support: Provide frontline IT support for desktops, laptops, mobile devices, and peripheral equipment, ensuring minimal disruption to business operations.
• Incident Management: Respond to service desk tickets, troubleshoot technical issues, and escalate complex problems as required.
• Installation and Configuration: Install, configure, and maintain operating systems, software applications, and hardware devices.
• System Maintenance: Perform regular maintenance, updates, and patches to ensure systems are secure and up to date.
• User Support: Assist users with IT-related queries, including email, remote access, network connectivity, and software applications. Handle users onboarding/off-boarding.
• Documentation: Maintain detailed records of issues, resolutions, and user requests to improve processes and support strategies.
• Asset Management: Track and manage IT assets, including inventory updates, procurement, EUCD technology refresh and disposal of outdated equipment.
• Security Compliance: Ensure compliance with IT security policies and practices, including access controls and data protection protocols.
• Collaboration: Work closely with other IT teams to coordinate activities and support broader IT projects and initiatives.

• Diploma/Degree in IT/IS related discipline
• Prefer 3 years of experience in IT/IS industry
• Proven experience in IT support or EUCD services, preferably in a corporate environment.
• Proficiency in Windows and macOS operating systems, Microsoft Office 365, and common workplace tools.
• Strong knowledge of network protocols, Active Directory, and remote desktop support tools.
• Excellent problem-solving abilities and attention to detail.
• Ability to prioritize tasks, work under pressure, and handle multiple responsibilities simultaneously.
• Excellent communication and interpersonal skills
• Some project management experience will have added advantage

• Supporting our IT recruitment activities.
• Work closely with respective clients to deliver their recruitment needs by executing necessary processes and activities (sourcing, screening, job matching) pertaining to recruitment and selection
• Attract job seekers and ensure suitable fit for job seekers and job availability.
• Conduct phone screening for potential candidates of the position and support the arrangement for interviews
• Work closely with clients to gather interview feedback and fine-tune screening criteria
• Play the role of a career coach and support candidates on their job search & suitability
• Conduct reference checks, online profiling test and background check for potential hire
• Advise to respective parties & administer work pass matters where necessary
• Develop & maintain good relationships with clients.
• Adhoc HR administration duties when required

Requirements

• Diploma / Degree in Human Resource Management
• CEI certified will be an added advantage
• Min 1 year of relevant experience in recruitment (for IT positions) will be preferred
• Familiar with web based recruiting application such as data mining tools and job portals
• Skilled in pre-screening to determine candidate's fit for defined position
• Excellent verbal and written communication skills
• Possesses positive traits, problem solving skills and result driven
• On job training will be provided.
• Work from home (WFH) options is available

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Applicants with more relevant years of hands on experience will be considered for senior roles.

About the role

We are seeking an enthusiastic and dedicated IT Support Specialist to join our team at GenScript Biotech (Singapore) PTE. LTD. in the Kallang Way Central Region. In this full-time role, you will be responsible for providing efficient and effective IT support to our APAC users, ensuring their technology needs are met and their productivity is maintained.

What you'll be doing

• Respond to and resolve IT-related inquiries and issues from users in a timely manner
• Provide first-line technical support for hardware, software, and network-related problems
• Diagnose and troubleshoot a variety of IT issues, escalating complex problems to the appropriate team
• Assist in the deployment and configuration of new hardware and software
• Maintain accurate records of support activities and incidents
• Contribute to the continuous improvement of IT support processes and procedures
• Collaborate with cross-functional teams to ensure seamless IT service delivery

What we're looking for

• Minimum 3 years of experience in a similar IT support role, preferably in a fast-paced, multinational environment
• Strong knowledge of hardware, software, and network troubleshooting
• Proficient in using various IT support tools and applications
• Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users
• Proactive problem-solving skills and the ability to work independently or as part of a team
• Familiarity with ITIL frameworks and best practices is a plus
• Fluency in English and Mandarin is required as the role requires close collaboration with our team in China

- Basic knowledge on Networking and Data Center SOP
- Perform Rack and stack duties for new equipments.
- Experienced in Technical Refresh deployment lifecycle
- Establish strong working relationships with various internal teams and external partners.
- Inventory and asset management.
- Ensure all installations and upgrades adhere to quality standards and operational requirements.

Job Overview:

Ace Business Pte Ltd is a trusted technology solutions provider committed to delivering exceptional IT services to our clients. We are a fast-paced, customer-focused team passionate about technology and innovation.

We’re looking for a dedicated IT Technical Support Specialist to join our team and provide reliable IT support, ensuring smooth operations for our clients.

As an IT Technical Support Specialist, you will:

• Provide IT Support: Assist clients with troubleshooting hardware, software, and network issues.
• Onsite and Remote Assistance: Deliver onsite technical support and resolve client issues effectively.
• Setup and Maintenance: Handle system setups, upgrades, and routine maintenance tasks.
• Documentation: Maintain clear records of support requests, resolutions, and system configurations.
• Collaborate: Work closely with the team to ensure timely and effective solutions for all IT-related challenges.

To excel in this role, you should have:

• Experience: 1–3 years in IT support or a related role.
• Skills:Strong troubleshooting abilities for hardware, software, and network issues.
  Basic knowledge of networking concepts (e.g., static IPs, routers, and switches).
• Certifications: CompTIA A+, Network+, or equivalent certifications (preferred but not mandatory).
• Personality: Customer-focused, problem-solving mindset, and the ability to work under pressure.
• Education: Diploma in IT or related field.

Why Join Us?

• Growth Opportunities: Gain hands-on experience and advance your technical skills.
• Dynamic Team: Work in a supportive and collaborative environment.
• Impactful Work: Play a key role in delivering solutions that make a difference to our clients.

Our client is one of high-performance chemicals and technology company HQ based in Japan, they are expanding and currently looking for IT Support Engineer to support IT Manager to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

A successful IT Engineer must have a proper hand-on experience and knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems.

The ideal candidate will also have great troubleshooting abilities and support level to regional in Singapore, Thailand and India.

Key Responsibilities:

• Set up workstations with computers and necessary peripheral devices (monitors, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
• Update and create documentation based on PC, Servers information and other user manual.
• Install and configure organization approved software and its functionalities.
• Preferably able to speak English to assist and coordinate on Thailand office, India for IT related matters.
• Provide orientation and guidance to end-users on how to operate new software and computer equipment.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, coordination with vendors etc.)

Skills/ Experience

• Degree or Diploma in Computer Science, engineering, or relevant field
• Proven experience for minimum 3 years as IT Technician or relevant position.
• Good diagnostic and problem-solving skills and communication ability.
• Well organized and time-management skills.
• Good understanding on certain level of diverse computer systems and networks.
• Good knowledge of internet security and data privacy principles
• Certification as IT Technician will be preferable, CompTIA A+, Microsoft Certified IT Professional)

You should possess strong communication and interpersonal skills, with problem-solving skill. Intellectual curiosity, strong professional judgment, work independently and have initiative mindset.

Please send your CVs with MS Word format to Siriwan Young, email: [email protected]

Your interest will be treated in strict confidence.

Company Reg No.: 11S2959 I License No. R24124300

The role of Lead Consultant helps with less complex client business transformations by using Information Technology to create new opportunities. This role maintains knowledge of evolving trends within one emerging technology area and applies this to assist with the outlining of opportunities for client organisations in order to deliver new business capabilities, profitable business growth as well as competitive cost efficiencies. This role provides assistance with the analysis and interpretation of data to unearth issues, weaknesses and problems, comprehend the causes and formulate recommendations and solutions that will drive small business changes.

What you'll be doing

Education:

• A bachelor’s degree in Architecture, Engineering, Construction Management, or a related field is generally preferred.
• Advanced degrees or certifications in BIM, project management, or related fields can enhance prospects (e.g., LEED, PMP, or specific BIM certifications).

Work Experience

• 5 years of experience in BIM management or related positions, demonstrating leadership in large-scale projects.
• Extensive experience in developing BIM execution plans, setting up project standards, and ensuring compliance with industry best practices.
• Experience in training and mentoring staff on BIM processes and tools.
• Proven experience in leading BIM implementation on projects, managing BIM workflows, and collaborating with multidisciplinary teams.
• Proficiency in using BIM software tools (e.g., Revit, Navisworks, ArchiCAD) and knowledge of interoperability standards.

Collaboration and Communication Skills:

• Strong interpersonal skills to facilitate collaboration between architects, engineers, contractors, and other stakeholders.

Skills Required:

• Advanced proficiency in BIM software and tools (e.g., Autodesk Revit, Navisworks, Civil 3D, BIM 360).
• Understanding of modeling techniques, data management, and visualization tools.
• Knowledge of building codes, regulations, and standards relevant to the construction industry.
• Experience in specific sectors (e.g., commercial, residential, infrastructure) can be beneficial.
• Understanding of emerging trends in construction technology, sustainability, and smart building practices.

Job purpose

• To ensure smooth operation by monitoring and maintaining our Client’s Software and Hardware systems while providing technical support to onsite and remotely.

Duties and responsibilities

• Providing first-level helpdesk and end-user support.
• Setup PC/Laptop, Backup PC/Laptop and migration of PC/Laptop Data
• Installing and configuring computer hardware, software, systems, networks, printers, and other IT equipment.
• Documenting and managing of Client IT Assets, Inventory, and other IT supplies.
• Documentation

Requirements

• Able to work independently with good analytical problem-solving, time management and decision-making skills.
• Willingness to take ownership of task and express interests in learning new technologies and systems.
• Fresh Graduate are welcome to apply

We are seeking a proactive and detail-oriented IT Business Analyst to join our team. The role will focus on automating and enhancing business reporting processes using ERP data while also leading and contributing to improvement projects across the organization. The ideal candidate will have strong skills in data analysis, ERP systems, and workflow optimization.

Key Responsibilities:

• Design, develop, and maintain automated reporting systems to extract and transform ERP data into customized business insights.
• Collaborate with stakeholders to understand and fulfill reporting needs, ensuring solutions are aligned with business goals.
• Create real-time dashboards and visual reports to aid decision-making.
• Drive and participate in improvement projects that streamline business processes and increase efficiency.
• Ensure data accuracy and consistency in all automated reporting solutions.
• Identify and propose process optimization opportunities, implementing them in collaboration with relevant departments.
• Ensure the digital innovation / transformation journey and project implementation
• Resolve technical issues related to data reporting, system integration, and project implementation.
• Coordinate with the IT team on software and hardware projects to ensure cohesive system support.

Job Requirements:

• Degree or diploma in IT/Computer science or its equivalent.
• 3+ years of hands-on experience in project management and applications support.
• Good working knowledge of enterprise IT applications, SharePoint and Microsoft Office 365.
• Strong knowledge of ERP systems, Sales Order, and MRP applications.
• Previous project implementation experience is a plus.
• Proven ability to learn applications and processes quickly, while adaptable to change
• Excellent teamwork and analytical skills.

Interested applicants please whatapps your CV to 84597671

We are looking for an experienced and proactive Senior IT Executive for one of our clients. Reporting to the IT Manager (Vessel), the Senior IT Executive will ensure the smooth IT system operations onboard the company’s vessels. He/she will be responsible to provide level one and two IT support and be responsible for the installation, maintenance and repair of onboard computer networks, systems and hardware. The ideal candidates would have at least 3-5 year of relevant experience in networking or marine field computer systems. He/she will has good problem-solving skills and is a self-starter and a great team player.

Job Responsibilities

· Responsible for supporting all system maintenance, troubleshooting, and upgrading of all computers and server onboard.

· Install, maintain and repair onboard computer networks, systems, and hardware;

· Provide 1st and 2nd level IT support services including but not limited to troubleshooting, PC setup, Networking, Satellite Communication, etc.

· Install and setup IT system for new buildings and takeover vessels.

· Train Senior Officers in Communication cost control, IT policies on ship, activity report etc.

· Board Ship to solve issues that can’t be resolved remotely when required and handle all system enquiries when on-board the vessels.

· Assist with computer hardware / software installation and configuration.

· Perform communication system check & also perform firmware update if required.

· Check the business applications on all network computers to ensure they are working satisfactory.

· Ensure endpoint security is online and computer systems in business network and data backup are done accordingly.

· Verify the network on-board is working satisfactorily (e.g. Network sharing, remote desktop, firewall, Wi-Fi, etc.)

· Install update / patches on IT system & perform inventory check on IT systems on board.

· Conduct Cybersecurity drill & check if latest backup and file sync via NAS is operational.

· Record job done with photos and provide summary report.

· Any other duties as and when assigned by the superiors.

Requirements

· Diploma / Degree in Marine Electronics Engineering/ Computer Science or its equivalent

· 3-5 years relevant experience in networking or marine field computer systems

· Good knowledge in Microsoft Office 365, MS Server products, Networking and Security domain & Good knowledge in ITIL

· Proactive and a self-starter with strong customer orientation and multi-tasking capabilities

· Good troubleshooting and communication skills

· Must be physically fit to go onboard vessels and travelling to/fro shipyards and vessels when required

Others

· 5-day work week

· Centralised location and excellent staff benefits

We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION OF THE POSITION

- Handling second level of issues escalation from IT Support Officer.

- Maintain HR server, finger print devices.

- Maintain server for Dormitory Management System

- Maintain Active Directory, file server, FTP, backup server.

- Network monitoring.

- Setup and maintain wireless devices.

- Monitoring and maintain DNS, DHCP, VLAN, Proxy Server.

- Monitoring and maintain spam

- Monitoring and maintain print server, fax server

- Monitoring and maintain manage switches and network appliances

- Ad-hoc job or project.

MINIMUM COMPETENCIES / REQUIREMENTS OF THE POSITION

- Diploma in Information Technology

- Minimum 3 years working experience

- Good knowledge in computer hardware, software, networking

- Good knowledge in Windows

- Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection

- Ability in administering, maintaining, optimizing windows active directory system security

- Ability to configure and set-up new server

- Strong trouble shooting and analytical skill

- Self-motivated, self-discipline, willing to learn and able to work independently

- Ability to work under pressure

- Service focused, positive, and patient attitude

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

IT Business Analyst - 2 Years Contract - Singapore

We are seeking candidates with a minimum of 3 years hands-on experience in IT Business Analyst.

What's in it for you:

• Advanced technologies and Enterprise level projects
• Excellent Career Progression Opportunities awaits
• Built-from-Scratch environment
• In-house applications

Day-to-Day Responsibilities:

• Requirement Gathering: Work closely with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows, creating user stories, use cases, and functional specifications.
• Project Planning: Assist in defining project scope, objectives, and deliverables, supporting project management activities.
• Communication: Act as a liaison between business stakeholders and the development team, ensuring clear understanding of requirements and priorities.
• Solution Design: Collaborate with the development team to design solutions that meet business needs and technical capabilities.
• Testing and Validation: Participate in testing activities and facilitate user acceptance testing (UAT) to ensure solutions meet requirements.
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance efficiency and business operations.

Requirements:

• At least 3 years of working experience as a Business Analyst in software development
• Bachelor Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Strong analytical, problem-solving skills and attention to detail
• Familiar with SQL and writing SQL queries
• Experience in running agile projects is preferred.

This is a 2 years contract position, renewable and convertible to permanent

Job Description & Requirements

1. Assist in the planning and coordination of project activities, including scheduling meetings, preparing agendas, PowerPoint presentation and documenting minutes.

2. Coordinate with internal and external stakeholders, to ensure timely delivery of project deliverables and resolve any issues or conflicts that may arise.

3. Monitor project progress and identify potential risks or deviations from the plan, escalating to Service Delivery Manager (SDM), Project Director (PD) any necessary requirement from customers.

4. Plan, track and monitor the tasks assigned to the managers, team leaders and members

5. Clear and open communication with customers on operations and project issues or clarifications.

6. Assist in creating of PowerPoint presentation and Excel documents.

7. Provide administrative support as needed, such as managing project-related correspondence and other ad-hoc duties.

Job Purpose

The Senior IT Test Analyst will work with respective business users, development manager, project managers and other stakeholders with overall responsibility in System Integration Testing (SIT), Regression Testing (RT), Automated Regression Testing (ART) and User Acceptance Testing (UAT) support.

This role is important to ensure the quality of the deliverables is not comprised to avoid any operational issues, regulatory breach, corporate risk or financial loss to the company.

The Job

• Responsible for coordinating activities that related to testing initiatives.
• Plan and execute SIT and RT and support the business in the UAT testing.
• Demonstrate skills in facilitating and organizing test execution of test cases/ scripts in a proficient manner.
• Prepare and update the Test Summary Report at the end of a phase or at the completion of project.
• Support SIT Test Manager to organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Management.
• Track and prepare the report of testing activities such as test results, test case coverage, defects, status, performance baselines etc and follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe.
• Support UAT Test Manager to ensure the availability of testing environment and test cases execution is completed as per the schedule
• Ensure the timely delivery of different testing milestones.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns/ risks and proactively share best risk management practices.

Qualifications - External

Our Requirements

• Preferable Degree in Computer Science, Business Information System, Insurance or related field.
• 1-3 years of relevant working experience preferably in Life Insurance industry.
• Proven SIT, RT, UAT Testing experience with strong analytical and problem-solving skills.
• Be able to construct simple SQL for data queries.
• Must have working experience in performing ART using tool like Selenium.
• Experience in Quicktest Pro (QTP) as well as technical skills in Java and Oracle PLSQL will be an added advantage.
• Possess strong planning, communication, negotiation and presentation skills with strong domain knowledge in insurance.
• Ability to work in a fast-paced, team-oriented environment with minimum direction and management oversight.
• Possess leadership skill with hands-on experience as a Test Analyst or Test Manager.
• Self-motivated and able to work under pressure.
• High level of integrity, take accountability of work and good attitude over teamwork.
• Take initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Main Duties and Responsibilities

We are seeking an accomplished Assistant IT Manager to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree.

As part of the pre-opening team, the successful candidate will play a pivotal role in setting up, maintaining and enhancing the Resorts' IT systems. The candidate will be responsible for ensuring the operational stability and high service availability of our systems, for both guests and internal stakeholders.

Key Responsibilities

• Working with the IT Manager, the incumbent will set up and ensure that the Resort's IT systems, including our Hotel Management System, are updated based on the current release as guided by our corporate office.
• Manage any IT issues that may occur and pro-actively resolve them to minimize any downtime for guests and/or internal stakeholders. In performing this role, the Assistant IT Manager is to work with the IT Manager to recommend any improvements because of the occurrence.
• Assist the Resort’s guests with any system or technical-related matters. The incumbent would need to liaise with the Front-of-House team to respond to any guest-related IT requests.
• Ensure that our systems are protected by the necessary security procedures and protocols, including the timely revision of user access right and passwords for both the PMS and PC Network systems.
• Provide regular management reports and document all system activities (e.g. Maintenance Logs, Data Change Logs)
• Ensure the accuracy and computer audit trail of daily and monthly financial reports.

Job Requirements

• Possess a degree, diploma or equivalent professional qualification in Information Technology or a related field.
• At least 4 to 6 years of relevant IT experience, in a similar capacity. Proven track record in a similar property. Prior experience as part of a pre-opening team for a Resort will be an advantage.
• Excellent interpersonal and communication skills

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a IT Sales Manager, the role is to “hunt” for new opportunities within the assigned territory, that may be currently small or whitespace. This person is to lead the deal strategy including shaping NCS’s value proposition & partnerships within and outside NCS. Leveraging on his/her expertise in technology and unique knowledge in the industry, he/she is a trusted advisor and consultant to the clients.

With close client engagement and interaction, he/she is responsible for leading the Healthcare account tribe to win NCS sales. The role includes account penetration, prospect qualification, follow NCS sales process, work with Bid Management, LOB, sales specialists etc. and closing all sales opportunities in the assigned territory.

What will you do?

• Identify and qualify opportunities, influence client’s mindset through NCS facilities such as Tesseract
• Orchestrate externally and internally to create environment for successful delivery
• Assess high level conceptual design, identify right delivery teams to ensure that what is sold can be delivered at the right and best margin to meet the client’s expectations
• Establish responsive business relationship with client including problem reporting and resolving highly complex service delivery issues when escalated
• Lead and manage the project delivery teams to ensure timely and quality delivery of services to the client in a cost-effective manner
• Identify, assess and resolve complex business problems/issues and propose alternative solutions, gather market intelligence on client’s preferred solutions and competition’s partnerships etc.
• Identify and manage issues and risks and act as an escalation point within the account
• Manage and monitor account and opportunity level business development spend, in support of the client team’s margin
• Manage risk and impact of change requests and assist with service request of variation order negotiation
• Work closely with legal and contract management to get negotiation of T&Cs with the client when we don’t have any existing agreement in place
• Work closely with the Lines of Business on project capability gaps
• Manage sub-contractors and vendor contract escalated matters
• Act as the Solution Lead to ensure solution consistency and be the custodian of architecture along with NCS’s SCOE and LOB’s support and agreement

The ideal candidate should possess:

• Degree in Engineering, Computer Science or a related discipline
• Minimally 8 years’ experience in IT or ICT Consulting industry with 5 years or more experience focusing on sales/account management in the private sectors
• Prior experience in Healthcare industry in Singapore and the region
• Knowledge of Singapore National Healthcare systems
• Relationship in Healthcare eco-system such as GPs, medical device manufacturers, standards.
• Prior experience in owning individual sales targets – quota carrying role
• Delivered projects relating to Conglomerate/MNC clients is a plus
• Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
• Proven track record in assuming overall responsibility and managing multi-million dollars projects in key client industry
• Process ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment, coupled with a driven and self-motivated personality.
• Experience managing measured productivity-driven operations or teams
• Good communication and written skills
• Understand and ability to apply social style techniques to manage stakeholders
• Client focused with strong organizational and project management skills
• PMP certification is a plus
• Ability to lead multiple teams

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.