Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

Responsibilities

• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies

Skills and qualifications

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours and weekend

WELL EXPERIENCED IN MANAGING INDIAN FOOD PRODUCTION . MINIMUM 4 TO 5 YEARS EXPERINCE IN SINGAPORE FOOD AND BEVERAGE RELATED COMPANIES AND QUALIFICATION MINIMUM BACHELOR DEGREE IN MANAGEMENT . OUR PRODUCTION IS KERALA PRATA (MALABAR ) , TRADITIONAL SNACKS , CURRY PASTE PRODUCTION ETC .FOOD INDUSTRY MANAGEMENT EXPERIENCE WILL BE CONSIDERED

• Managing the daily operations, including training staff members.
• Ordering food supplies, equipment repairs, and other materials needed to keep the facility running smoothly
• Monitoring inventory levels of food and supplies to ensure adequate supply levels.
• Coordinating with suppliers to obtain high quality ingredients while keeping prices low.
• Ensuring that food safety standards are being met by employees during preparation, cooking, and serving processes.
• 5+ years of food manage experience.
• In-depth knowledge of food principles and best practices.
• Passion for creating incredible food that delights and attracts customers.
• Excellent communication skills and leadership qualities.
• Ability to thrive in a high-pressure environment.
• Have Creative, innovative thinking.
• Exceptional standards for cleanliness, health, and safety.
• Experience managing inventories and stocktaking.
• Available to work on-call, shifts, after hours, over weekends, and on holidays.

Roles and Responsibilities:-

Personal Assistant to the Director

Assist with corporate secretarial requirements/duties.

Document and maintain standard operating procedures.

Manage human resource matters for department or firm.

Involve in the Business Development, and expansion of the company

Other adhoc duties and tasks assigned by the Management from time-to-time.

Requirements:

Bachelor’s or associate’s degree (or equivalent)

Experience in managing budgets and expenses

Experience in developing internal processes and filing systems

Ability to work well under pressure

Excellent coordination skills

Multitasking capabilities

MICUN PTE. LTD. is a nationwide chain of fast-food restaurants which HQ in China and dedicated to preserving Korean ethnic cuisine. Rooted in Korean culinary traditions, it serves as a household kitchen for the people. After 9 years of development, the brand has expanded its presence to 900 stores in Heilongjiang, Liaoning, Jilin, and other provinces, with a staff exceeding 10,000.

Signature dishes include Stone Pot Bibimbap, representing a cultural heritage of the Korean ethnic group. Emphasizing the selection of high-quality ingredients and a heartfelt approach to cooking, the brand ensures a unified procurement of ingredients and central kitchen distribution, resulting in a consistently delicious taste.

Recognized as an "Intangible Cultural Heritage," Rice Village Stir-Fry has gained popularity among a wide customer base for its delicious, authentic, and genuinely Korean culinary offerings.

Job Role:

General Manager

Roles & Responsibilities

Job Description

1. Proficient in setting up a corporate administration and workflow system

2. Ability of lead and develop team in customise company service & product match with Conduct marketing research to identify industry trends and commercial opportunities.

3. According to company’s core objective proactively develop company cooperation channels and maximize company advantage.

4. Consolidate corporate resources represent Singapore branch.

5. Ability of independently conduct an efficiency market analysis and explore client’s requirement.

Qualification

1. At least 4 years of work experience with at Restaurant management experience.

2. Experience managing and supervising team to drive and implement ideas in a changing environment.

3. Background in China restaurant business operating with solid industry resources.

4. At least 4 years working experience in F&B corporate advisory.

5. Family with China restaurant business culture.

Position Overview:
We are seeking an experienced and dynamic Food & Beverage Manager to oversee all aspects of our F&B operations, ensuring exceptional guest experiences, operational excellence, and profitability. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for delivering high-quality service.

Responsibilities:

1. Operational Management:Oversee daily operations of all F&B outlets, ensuring smooth execution and adherence to company standards.
   Develop and implement Standard Operating Procedures (SOPs) to enhance efficiency and consistency.
   Monitor inventory levels, coordinate with suppliers, and manage procurement processes to ensure optimal stock availability.
   Ensure compliance with health, safety, and hygiene regulations at all times.
   
2. Guest Experience:Maintain high standards of customer service to ensure a memorable dining experience.
   Address and resolve customer feedback and complaints promptly and professionally.
   Develop initiatives to improve guest satisfaction and drive repeat business.
   
3. Team Leadership and Development:Recruit, train, and mentor F&B staff, fostering a positive and motivated work environment.
   Conduct regular performance evaluations and provide actionable feedback for growth.
   Schedule and manage staffing levels to ensure efficient operations while controlling labor costs.
   
4. Financial Management:Prepare and manage budgets for F&B operations, ensuring cost control and profitability.
   Analyze financial performance, including revenue, expenses, and profit margins, and implement strategies to meet financial goals.
   Optimize menu pricing and offerings to maximize profitability.
   
5. Marketing and Sales:Collaborate with marketing teams to develop promotions and campaigns to attract and retain customers.
   Identify and implement opportunities to increase revenue, such as special events or seasonal offerings.
   Stay updated on market trends and competitors to maintain a competitive edge.
   
6. Strategic Planning:Develop and execute long-term plans to achieve business objectives and growth targets.
   Implement sustainability practices to reduce waste and improve operational efficiency.
   

Requirements:

• Proven experience as an F&B Manager or in a similar leadership role within the hospitality industry.
• Strong knowledge of F&B operations, including menu planning, cost control, and inventory management.
• Exceptional leadership and communication skills with the ability to inspire and lead diverse teams.
• Solid understanding of financial management and performance metrics.
• Customer-oriented mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in using F&B management software and tools is an advantage.

-Manage all mechanics

-Manage schedules, payroll, handle customers, create invoices

-Manage suppliers, handle parts purchase, payment to suppliers

-Manage petty cash, AR and AP schedule

-Must have knowledge of tipper truck repairs and maintenance, spare parts

-Must have 5 years relevant management experience in workshops of tipper truck repairs and maintenance

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

• Managing small project teams to develop, execute and complete assignments
• Organizing team roles and evaluating employee performance
• Documenting operational tasks and reporting to upper-level management
• Performing employee reviews and assessments
• Assist with new employee onboarding and training program

Highlights

• Basic + Allowance + VB
• Changi, East
• Regional (South Asia), Travel
• IT Infrastructure & IT Security

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Strong Vendor Management Skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Job Description & Requirements

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Highlights

• Basic + Allowance + VB
• Changi, East
• Regional (South Asia), Travel
• IT Infrastructure & IT Security

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Strong Vendor Management Skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sim Jia Hui (Jacinda)
EA Personnel Reg No: R22106242

Job Key Responsibilities：

· Managing the day to day Operations.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the shop through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all stafts to ensure that all business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· At least 1 year above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work long hours.

· Full time position.

This Team Leader will be required to:

• ensure the operation line runs smoothly
• compile and document relevant production information
• motivate team members in daily activities
• observe the current process and recommend improvement measures

This Production Team Leader is expected to:

• work on a 5.5 days work week (Mon-Fri 8.30am to 5.30pm, Sat 8.30am to 1pm)
• communicate and work closely with chinese speaking team
• be able to think critically and solve problems
• be willing to learn all the processes in production and be deployed to any parts of the production floor

Join us if you seek for challenges, are solution oriented, and looking for job stability!

Job Description:

· Collaborate with functional consultants to develop add-on solutions for customers.

· Develop programs in Dynamics NAV and Dynamics 365 Business Central (on- premise or online).

· Participate in business requirement study.

· Develop Power BI Report and Dashboard.

· Develop Apps for Business Central using Power App.

· Manage & review team of outsource employees’ projects.

Requirements:

· Skill in NAV C/AL, Business Central AL, JSON, .Net programming.

· Business Central Reports design.

· Webservices & API programming.

· Minimum a Diploma / Degree in IT.

· Minimum 5 years of relevant working experience.

· Strong interpersonal skills with the ability to communicate effectively.

System Analyst (Hospital IT Operations Management)

Clinical Systems – Hospital IT Operations Management

We are looking for suitable candidates with experience in Hospital IT operations roles for our client in the healthcare domain, to support their Clinical Informatics System and Hospital IT Operation management services.

Responsibilities:

• Work closely with business stakeholders to identify a roadmap of technology solutions and enhancements
• Work closely with the Reporting Officer in the approval, acquisition, and implementation of IT projects
• Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects
• Oversee the planning, directing, supervising, monitoring, and coordinating of vendor and department operations, including assigning work activities, and projects, evaluating work processes and procedures, and preparing correspondences e.g. general and special reports
• Collaborate with stakeholders to prioritize, design, develop, and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned
• Ensure that the in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders.
• Ensure optimum resource allocation and utilization, and financial effectiveness for IT activities.

Requirements

• Minimum bachelor’s degree or equivalent in IT or Engineering from a recognized/accredited institution
• Minimum 3-5 years experience in leading medium to large-scale IT application projects
• Minimum 2 years experience working in a hospital setting preferred
• Possess ITIL & PMP certification will be a plus
• Experience in the healthcare environment and hospital operations

• To provide high-quality, onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma in Information Technology, Computer Engineering, Electronics or related field
• 3 years of deskside support experience (MNC support and VIP support experience preferred)
• Experience in using ServiceNow is preferred
• 5 days work at Raffles Quay
• Salary up to $3200

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

RESPONSIBILITIES

• Review and perform month end closing and consolidation reporting
• Review supporting schedules, including month-end and year-end closing
• Prepare statutory financial statements, management reports and Group reporting
• Prepare annual budget, monitor cash flow and prepare monthly forecast
• Prepare GST returns, assist in Corporate Tax filing for the assigned companies
• Liaise with auditors, tax agents and external service provider
• Manage ad-hoc projects when assigned

REQUIREMENTS

• Minimum Degree holder with Chartered Accountant certification
• Minimum 5 years of relevant working experience and experience in audit/group consolidation is an advantage
• Proficient in English and Mandarin (both spoken and written) to liaise with business partners in Hong Kong
• Candidates with accounting background in listed companies / MNCs / Big 4 are preferred
• Team player who is pro-active, self-motivated and able to work independently in a dynamic environment
• Strong technical accounting background
• Proficient in Microsoft Excel
• Knowledge in internal controls and statutory regulations

Roles and Responsibilities

• Manage existing internal digitalization and/or process improvement projects in the commercial area
• Review current commercial side process and identify pain points for improvement with detailed solution
• Coordinate to set up new projects with related parties
• Mid and long term planning of ONE digital strategy especially for commercial area
• Provide support to management as and when required

Requirements

• Minimum Bachelor Degree in relevant discipline
• Experience in managing a team and international projects with various stakeholders
• Logical thinking with open-minded communication
• Strong analytical and problem solving skills
• Comfortable in working in a fast paced, growth-orientated environment
• Experience in living and working in different countries would be an advantage

We regret that only shortlisted candidates will be notified.

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

• Be actively involved in understanding the job customers' financial needs as well as providing them with timely information, advice and recommendations to fit their banking requirements
• Secure sales and cross-sell our wide range of consumer banking and investment products which includes, but not limited to insurance, structured deposits, and unit trusts
• Deepen relationships with new and existing customers
• Apply diligence and integrity to ensure proper advisory procedures and meticulous documentation in compliance with the Bank's internal policies, business processes, and regulatory requirements
• Utilise a combination of the Bank's branch network, tele-consulting and referrals to meet and exceed individual sales targets

Skills and Experience

• Able to thrive in a fast-paced environment with a passion to excel in a career in the wealth management industry
• Resourceful and able to work with minimal supervision
• Flexibility with extended working hours
• Strong interpersonal and communication skills combined with drive and initiative
• Fresh graduates are welcome to apply

Education

• Minimum a recognized degree/diploma in a relevant field

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period